# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=26

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 27

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## [Ability to place custom fields in post header?](https://meta.discourse.org/t/ability-to-place-custom-fields-in-post-header/106928)

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**Author:** [@cryogenx](https://meta.discourse.org/u/cryogenx)\
**Replies:** 6\
**Last updated:** [March 10, 2026, 8:16pm UTC](https://meta.discourse.org/t/ability-to-place-custom-fields-in-post-header/106928 "2026-03-10T20:16:40Z")

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I have a use case where I would like to add the content from a custom user field next to my username in the post header: not sure the best way to go about this? very new to discourse and all its wonders

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## [Upcoming event icon is default](https://meta.discourse.org/t/upcoming-event-icon-is-default/398052)

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**Author:** [@pHneutre](https://meta.discourse.org/u/pHneutre)\
**Replies:** 2\
**Last updated:** [March 10, 2026, 5:43pm UTC](https://meta.discourse.org/t/upcoming-event-icon-is-default/398052 "2026-03-10T17:43:21Z")

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My upcoming events side menu item icon is the default link one instead of :spiral\_calendar: : I can’t find a way to configure this menu item. I still run 3.4.7 but any help appreciated.

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## [How I can disable chat for moderators?](https://meta.discourse.org/t/how-i-can-disable-chat-for-moderators/398048)

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**Author:** [@eisammy](https://meta.discourse.org/u/eisammy)\
**Replies:** 2\
**Last updated:** [March 10, 2026, 1:17pm UTC](https://meta.discourse.org/t/how-i-can-disable-chat-for-moderators/398048 "2026-03-10T13:17:09Z")

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I’ve how remove all levels but can’t do the same with moderators I wish to keep this chat only admins has a way?

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## [How to deploy discourse on sub path of a Wordpress site?](https://meta.discourse.org/t/how-to-deploy-discourse-on-sub-path-of-a-wordpress-site/398033)

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**Author:** [@hritik](https://meta.discourse.org/u/hritik)\
**Replies:** 1\
**Last updated:** [March 10, 2026, 8:40am UTC](https://meta.discourse.org/t/how-to-deploy-discourse-on-sub-path-of-a-wordpress-site/398033 "2026-03-10T08:40:51Z")

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Hey, I want to setup discourse forums but don’t want to have it on a subdomain, this is because of SEO purposes so forums rankings are dependent on main domain and vice-versa. I looked into wordpress plugin for discours…

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## [Enabling AI search crippled my server](https://meta.discourse.org/t/enabling-ai-search-crippled-my-server/397869)

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**Author:** [@SubStrider](https://meta.discourse.org/u/SubStrider)\
**Replies:** 4\
**Last updated:** [March 9, 2026, 11:54am UTC](https://meta.discourse.org/t/enabling-ai-search-crippled-my-server/397869 "2026-03-09T11:54:35Z")

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I enabled “AI embeddings enabled” last night and the backfill was happening in the background. Today I enabled “AI embeddings semantic search enabled” and the CPU shot upto 100 constantly with a huge LOW queue sidekiq ba…

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## [Require TOS acceptance](https://meta.discourse.org/t/require-tos-acceptance/397955)

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**Author:** [@newbit1337](https://meta.discourse.org/u/newbit1337)\
**Replies:** 1\
**Last updated:** [March 9, 2026, 11:46am UTC](https://meta.discourse.org/t/require-tos-acceptance/397955 "2026-03-09T11:46:06Z")

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I know you can create a “custom user field” for this, but why is there no possibility to not allow Users to edit their choice? If I want my users to accept the TOS, they should not be able to revoke their acceptance. I…

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## [Help with drip content for online course](https://meta.discourse.org/t/help-with-drip-content-for-online-course/202946)

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**Author:** [@esugalski](https://meta.discourse.org/u/esugalski)\
**Replies:** 6\
**Last updated:** [March 9, 2026, 9:17am UTC](https://meta.discourse.org/t/help-with-drip-content-for-online-course/202946 "2026-03-09T09:17:56Z")

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Looking for some help using Discourse for an online course (LMS) platform. Below is a diagram of what we would like to achieve. We want to host asynchronous courses and allow private groups of users to access the cou…

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## [Translated pages (?tl=) not indexed by Google due to canonical tag pointing to original URL instead of self-referencing](https://meta.discourse.org/t/translated-pages-tl-not-indexed-by-google-due-to-canonical-tag-pointing-to-original-url-instead-of-self-referencing/397925)

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**Author:** [@Don](https://meta.discourse.org/u/Don)\
**Replies:** 2\
**Last updated:** [March 9, 2026, 5:44am UTC](https://meta.discourse.org/t/translated-pages-tl-not-indexed-by-google-due-to-canonical-tag-pointing-to-original-url-instead-of-self-referencing/397925 "2026-03-09T05:44:47Z")

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Hello :waving\_hand: I’ve enabled content localization with the following admin settings: content\_localization\_enabled :white\_check\_mark: content\_localization\_supported\_locales (en, fr) :white\_check\_mark: content\_local…

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## [How can I make a theme that is transparent?](https://meta.discourse.org/t/how-can-i-make-a-theme-that-is-transparent/397921)

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**Author:** [@Wasd\_the\_fourth](https://meta.discourse.org/u/Wasd_the_fourth)\
**Replies:** 2\
**Last updated:** [March 8, 2026, 10:57pm UTC](https://meta.discourse.org/t/how-can-i-make-a-theme-that-is-transparent/397921 "2026-03-08T22:57:28Z")

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It would be like how I have it on discord: but with discourse instead of course. I would like it to be exclusive to me or atleast a small group of people if that’s possible. I was going to add it in components before…

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## [Guide to Setting Up Discourse Development Environment - Windows 11](https://meta.discourse.org/t/guide-to-setting-up-discourse-development-environment-windows-11/282227)

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**Author:** [@AliBenBongo](https://meta.discourse.org/u/AliBenBongo)\
**Replies:** 18\
**Last updated:** [March 8, 2026, 1:48pm UTC](https://meta.discourse.org/t/guide-to-setting-up-discourse-development-environment-windows-11/282227 "2026-03-08T13:48:16Z")

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Hi Everyone, After spending some time attempting to get a working development environment up and running under Windows 11 / WSL2 I thought I would share the steps that I have followed. This is my first post here so I h…

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## [Google Sheet Preview: is there any way?](https://meta.discourse.org/t/google-sheet-preview-is-there-any-way/391504)

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**Author:** [@stephtara](https://meta.discourse.org/u/stephtara)\
**Replies:** 21\
**Last updated:** [March 8, 2026, 7:18am UTC](https://meta.discourse.org/t/google-sheet-preview-is-there-any-way/391504 "2026-03-08T07:18:00Z")

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I found a couple of old (nearly 10 years?) topics about Google Sheets previews, or lack thereof. Is there any way to have that work today? Here’s why I’m asking. In our community, we track important information in a Go…

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## [Which browser loads the correct mobile display?](https://meta.discourse.org/t/which-browser-loads-the-correct-mobile-display/397891)

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**Author:** [@hipp0](https://meta.discourse.org/u/hipp0)\
**Replies:** 5\
**Last updated:** [March 8, 2026, 6:34am UTC](https://meta.discourse.org/t/which-browser-loads-the-correct-mobile-display/397891 "2026-03-08T06:34:10Z")

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Tried Edge, Firefox, Brave, and Chrome. None of them are displaying the correct mobile view, I am trying to modify the mobile drop down menu but its showing this desktop view menu. On my iPhone Safari, Chrome display…

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## [Challenge with non-admin users not getting page to load?](https://meta.discourse.org/t/challenge-with-non-admin-users-not-getting-page-to-load/397644)

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**Author:** [@MAR](https://meta.discourse.org/u/MAR)\
**Replies:** 6\
**Last updated:** [March 7, 2026, 9:43pm UTC](https://meta.discourse.org/t/challenge-with-non-admin-users-not-getting-page-to-load/397644 "2026-03-07T21:43:27Z")

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Hi Discourse team, All of a sudden on my clients discourse - the admin can get the page to load and navigate whereas other users just get a loading sign. Is there something that admin can do to help? Has anyone encounte…

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## [Discobot struggles: closing welcome message on my install and not responding here on Meta](https://meta.discourse.org/t/discobot-struggles-closing-welcome-message-on-my-install-and-not-responding-here-on-meta/397872)

<div class="topic-metadata">

**Author:** [@stephtara](https://meta.discourse.org/u/stephtara)\
**Replies:** 10\
**Last updated:** [March 7, 2026, 5:36pm UTC](https://meta.discourse.org/t/discobot-struggles-closing-welcome-message-on-my-install-and-not-responding-here-on-meta/397872 "2026-03-07T17:36:33Z")

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I’m trying to fix things up with Discobot, so I created a new test user for my community and have now edited the Welcome message to my liking. I’d like to test it again –– is there a way to do that without creating anoth…

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## [Access rights for chat and messages between users](https://meta.discourse.org/t/access-rights-for-chat-and-messages-between-users/397864)

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**Author:** [@stephtara](https://meta.discourse.org/u/stephtara)\
**Replies:** 6\
**Last updated:** [March 7, 2026, 10:30am UTC](https://meta.discourse.org/t/access-rights-for-chat-and-messages-between-users/397864 "2026-03-07T10:30:03Z")

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There’s certainly a response to this somewhere but I’m getting lost trying to find it and I’m not sure I’m doing this right. I’ve used the settings discussed in Can individual chat be disabled for certain users but not …

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## [How to enable sso on discourse?](https://meta.discourse.org/t/how-to-enable-sso-on-discourse/397816)

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**Author:** [@Abhishek\_Soni](https://meta.discourse.org/u/Abhishek_Soni)\
**Replies:** 4\
**Last updated:** [March 7, 2026, 10:05am UTC](https://meta.discourse.org/t/how-to-enable-sso-on-discourse/397816 "2026-03-07T10:05:59Z")

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I have hosted the discourse on my server, now i want to enable sso login (l have a website from where i want to redirect to discourse), but i can’t find option to enable sso.

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## [Inability to Scroll Page in basic-html View](https://meta.discourse.org/t/inability-to-scroll-page-in-basic-html-view/397861)

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**Author:** [@Noble\_Fish](https://meta.discourse.org/u/Noble_Fish)\
**Replies:** 2\
**Last updated:** [March 7, 2026, 7:29am UTC](https://meta.discourse.org/t/inability-to-scroll-page-in-basic-html-view/397861 "2026-03-07T07:29:02Z")

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Recently, I read some topics on Meta regarding browser support and learned that for unsupported older browsers, the basic-html view is used to ensure basic reading functionality. To understand what kind of reading experi…

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## [Custom post sorting order in the topics](https://meta.discourse.org/t/custom-post-sorting-order-in-the-topics/397808)

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**Author:** [@Twissell](https://meta.discourse.org/u/Twissell)\
**Replies:** 3\
**Last updated:** [March 6, 2026, 1:16pm UTC](https://meta.discourse.org/t/custom-post-sorting-order-in-the-topics/397808 "2026-03-06T13:16:59Z")

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Hello everyone! Is the any option and/or plugin that allow users to sort posts in the topic by posting date (ascending/descending), number of reactions per post etc. ? I see no working plugin implement this in 2026.

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## [Install a Discourse development environment on Windows](https://meta.discourse.org/t/installer-un-environnement-developpement-discourse-sur-windows/397803)

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**Author:** [@gilles](https://meta.discourse.org/u/gilles)\
**Replies:** 4\
**Last updated:** [March 6, 2026, 11:55am UTC](https://meta.discourse.org/t/installer-un-environnement-developpement-discourse-sur-windows/397803 "2026-03-06T11:55:37Z")

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Hello, I want to try getting started with developing plugins for Discourse. I wanted to know if the documentation for Windows is still valid since it dates from 2017 :sweat\_smile: Otherwise, do you have any other solut...

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## ["Key is stored in legacy trusted.gpg keyring" warning](https://meta.discourse.org/t/key-is-stored-in-legacy-trusted-gpg-keyring-warning/397470)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 10\
**Last updated:** [March 6, 2026, 11:15am UTC](https://meta.discourse.org/t/key-is-stored-in-legacy-trusted-gpg-keyring-warning/397470 "2026-03-06T11:15:30Z")

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When I run sudo apt update I see this: W: https://download.docker.com/linux/ubuntu/dists/noble/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) fo…

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## [User deletion problem, returns "Error 500" on delete all posts](https://meta.discourse.org/t/user-deletion-problem-returns-error-500-on-delete-all-posts/397700)

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**Author:** [@kpums](https://meta.discourse.org/u/kpums)\
**Replies:** 3\
**Last updated:** [March 6, 2026, 8:00am UTC](https://meta.discourse.org/t/user-deletion-problem-returns-error-500-on-delete-all-posts/397700 "2026-03-06T08:00:13Z")

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Had issue with one user that requested deletion of their account. When before account deletion, in user administration part I was attempting to use Delete all posts I got Error 500 after confirming the action. For now …

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## [Is there a a way to force 'normal' tracking even after a user replies?](https://meta.discourse.org/t/is-there-a-a-way-to-force-normal-tracking-even-after-a-user-replies/397779)

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**Author:** [@sok777](https://meta.discourse.org/u/sok777)\
**Replies:** 0\
**Last updated:** [March 5, 2026, 11:30pm UTC](https://meta.discourse.org/t/is-there-a-a-way-to-force-normal-tracking-even-after-a-user-replies/397779 "2026-03-05T23:30:15Z")

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I couldn’t find the answer to this- is there a way to force ‘normal’ tracking state, automatically, despite user reply but only for a particular category/tag? for example we have a giveaway, and people reply. they don’…

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## [Quote Boost support?](https://meta.discourse.org/t/quote-boost-support/397569)

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**Author:** [@rw\_grim](https://meta.discourse.org/u/rw_grim)\
**Replies:** 4\
**Last updated:** [March 5, 2026, 10:44pm UTC](https://meta.discourse.org/t/quote-boost-support/397569 "2026-03-05T22:44:44Z")

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Awhile ago Mastodon added support for quoting boosts. I’ve looked around in the actor settings and didn’t see anything to enable it? Is there support for this and did I just miss it? Here’s a screenshot of one of the po…

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## [\[New Reporting Experience\] "You have viewed this too much"](https://meta.discourse.org/t/new-reporting-experience-you-have-viewed-this-too-much/397684)

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**Author:** [@jdc20181](https://meta.discourse.org/u/jdc20181)\
**Replies:** 2\
**Last updated:** [March 5, 2026, 6:05pm UTC](https://meta.discourse.org/t/new-reporting-experience-you-have-viewed-this-too-much/397684 "2026-03-05T18:05:27Z")

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Admin Reporting & Analysis: Incremental Changes - News and Events / Announcements - Discourse Meta I have an issue with the recent reporting change, it says I am viewing the dashboard too much. This wouldn’t be an iss…

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## [MaxMind / IP Data in Webhooks](https://meta.discourse.org/t/maxmind-ip-data-in-webhooks/396837)

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**Author:** [@MHillyer](https://meta.discourse.org/u/MHillyer)\
**Replies:** 5\
**Last updated:** [March 5, 2026, 6:01pm UTC](https://meta.discourse.org/t/maxmind-ip-data-in-webhooks/396837 "2026-03-05T18:01:09Z")

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Hi all, I’m seeing the IP and Geo data for users when they sign up, but I can’t see how to get that information into webhook events. Is there a setting or a plugin I’m missing to get that info into the User webhooks?

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## [SMTP setup not working with GMail's smtp-relay](https://meta.discourse.org/t/smtp-setup-not-working-with-gmails-smtp-relay/190425)

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**Author:** [@kvsf](https://meta.discourse.org/u/kvsf)\
**Replies:** 5\
**Last updated:** [March 5, 2026, 5:29pm UTC](https://meta.discourse.org/t/smtp-setup-not-working-with-gmails-smtp-relay/190425 "2026-03-05T17:29:13Z")

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I can’t get SMTP setup working with Discourse and GMail’s SMTP I enabled SMTP Relay in Google’s settings, allowed sending from my domain (no IP whitelisting), using SMTP auth + encryption. Discourse is hosted on forum.…

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## [Add terms when make new topic](https://meta.discourse.org/t/add-terms-when-make-new-topic/397581)

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**Author:** [@Live\_News](https://meta.discourse.org/u/Live_News)\
**Replies:** 9\
**Last updated:** [March 5, 2026, 12:17pm UTC](https://meta.discourse.org/t/add-terms-when-make-new-topic/397581 "2026-03-05T12:17:13Z")

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i want same this when write the new topic in my community can you help me to make this terms when click new topic and accept terms if dont accept this term can’t make new topic

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## [How to change the tag slug in Discourse?](https://meta.discourse.org/t/discourse-slug/397713)

<div class="topic-metadata">

**Author:** [@AkarinLiu](https://meta.discourse.org/u/AkarinLiu)\
**Replies:** 8\
**Last updated:** [March 5, 2026, 11:18am UTC](https://meta.discourse.org/t/discourse-slug/397713 "2026-03-05T11:18:01Z")

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This is my first time setting up a forum using Discourse, and I want to change the structure of the tag slugs. The current tag structure looks like this (using the 'banned' tag as an example): \> https://communitytest.akarinliu.com/tag/3-tag/3 I don't know how to change the tag slug structure, so I came here to ask for help...

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## [Writing Video Topics](https://meta.discourse.org/t/writing-video-topics/281501)

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**Author:** [@wenqin](https://meta.discourse.org/u/wenqin)\
**Replies:** 7\
**Last updated:** [March 5, 2026, 10:33am UTC](https://meta.discourse.org/t/writing-video-topics/281501 "2026-03-05T10:33:13Z")

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Besides youtube, what other video sites have videos that can be posted directly in the forum by pasting the url?

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## [Is it possible to allow periods and uppercase letters in tags?](https://meta.discourse.org/t/is-it-possible-to-allow-periods-and-uppercase-letters-in-tags/381850)

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**Author:** [@nwnuyhs](https://meta.discourse.org/u/nwnuyhs)\
**Replies:** 6\
**Last updated:** [March 5, 2026, 2:59am UTC](https://meta.discourse.org/t/is-it-possible-to-allow-periods-and-uppercase-letters-in-tags/381850 "2026-03-05T02:59:32Z")

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Tags seem to be forced to lowercase. When I try to create a tag with uppercase letters, like DomainInvesting, it automatically gets saved and displayed as domaininvesting. Periods (.) seem to be stripped from tags. I tr…

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