# Support **URL:** https://meta.discourse.org/c/support/6.md?page=260 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 261 --- ## ["Error creating upload asset" when trying to install svgbob](https://meta.discourse.org/t/error-creating-upload-asset-when-trying-to-install-svgbob/280887)
**Author:** [@inj3ct0r](https://meta.discourse.org/u/inj3ct0r)\ **Replies:** 1\ **Last updated:** [September 29, 2023, 3:24pm UTC](https://meta.discourse.org/t/error-creating-upload-asset-when-trying-to-install-svgbob/280887 "2023-09-29T15:24:00Z")
Hello, is this problem normal should I search about ? this error appear after put the link of repo to install. --- ## [Site not Reachable](https://meta.discourse.org/t/site-not-reachable/280539)
**Author:** [@PeakProsperity](https://meta.discourse.org/u/PeakProsperity)\ **Replies:** 3\ **Last updated:** [September 29, 2023, 3:06pm UTC](https://meta.discourse.org/t/site-not-reachable/280539 "2023-09-29T15:06:21Z")
Are there any known issues where some users cannot access a Discourse site, or it may be getting blocked by either their router or ISP? We’ve suddenly had a small handful of users who cannot access our site. None of us… --- ## [Bulk grant badge based on email](https://meta.discourse.org/t/bulk-grant-badge-based-on-email/280187)
**Author:** [@Sami\_Syed](https://meta.discourse.org/u/Sami_Syed)\ **Replies:** 1\ **Last updated:** [September 29, 2023, 10:10am UTC](https://meta.discourse.org/t/bulk-grant-badge-based-on-email/280187 "2023-09-29T10:10:01Z")
How can I grant badges in bulk based on a list of emails that I have. If profile exists on forum, grant badge, if it doesn’t exist, then skip. Bonus (if possible): if non-existing, skipped profiles sign up in the futu… --- ## [How do you hide a forum without cancelling service?](https://meta.discourse.org/t/how-do-you-hide-a-forum-without-cancelling-service/280491)
**Author:** [@Milly\_Brown](https://meta.discourse.org/u/Milly_Brown)\ **Replies:** 4\ **Last updated:** [September 29, 2023, 6:50am UTC](https://meta.discourse.org/t/how-do-you-hide-a-forum-without-cancelling-service/280491 "2023-09-29T06:50:39Z")
We want to hide our forum (we’re seeing a high level of spam/misuse and aren’t currently actively moderating) until we can determine our moderation plan. How do we do this without cancelling the service and retaining th… --- ## [Pre-set tags for groups of members](https://meta.discourse.org/t/pre-set-tags-for-groups-of-members/280310)
**Author:** [@Renato\_Mendes](https://meta.discourse.org/u/Renato_Mendes)\ **Replies:** 2\ **Last updated:** [September 29, 2023, 6:23am UTC](https://meta.discourse.org/t/pre-set-tags-for-groups-of-members/280310 "2023-09-29T06:23:48Z")
Hey, guys! I’m planning on expanding my community: from having only poets, we’ll welcome prose writers too. My question is: can I pre-set which tags a group will follow? It would be open for them to decide whether they w… --- ## [Disable Penalty Count?](https://meta.discourse.org/t/disable-penalty-count/280446)
**Author:** [@kiefferr](https://meta.discourse.org/u/kiefferr)\ **Replies:** 7\ **Last updated:** [September 29, 2023, 12:09am UTC](https://meta.discourse.org/t/disable-penalty-count/280446 "2023-09-29T00:09:28Z")
We have a membership-based site and are suspending users when their membership lapses and unsuspended when they renew. However, this has the side effect of automatically giving them a penalty history that we’d have to cl… --- ## [Deleted replies and topics - are they purged from db or do they stay forever in db?](https://meta.discourse.org/t/deleted-replies-and-topics-are-they-purged-from-db-or-do-they-stay-forever-in-db/280406)
**Author:** [@janbolmeson](https://meta.discourse.org/u/janbolmeson)\ **Replies:** 1\ **Last updated:** [September 28, 2023, 10:04am UTC](https://meta.discourse.org/t/deleted-replies-and-topics-are-they-purged-from-db-or-do-they-stay-forever-in-db/280406 "2023-09-28T10:04:01Z")
Couldn’t find this in the docs. --- ## [Is there a way to export topics/posts that are displayed when filtering?](https://meta.discourse.org/t/is-there-a-way-to-export-topics-posts-that-are-displayed-when-filtering/279657)
**Author:** [@tim\_sevDesk](https://meta.discourse.org/u/tim_sevDesk)\ **Replies:** 6\ **Last updated:** [September 28, 2023, 3:55pm UTC](https://meta.discourse.org/t/is-there-a-way-to-export-topics-posts-that-are-displayed-when-filtering/279657 "2023-09-28T15:55:56Z")
Hi, we would like to export specific topics after we filtered for them. As an example: I filter for posts/topics that have more than 1000 views. It shows about 50 results. Then I would like to be able to export the 50 t… --- ## ["discourse: command not found" when trying to restore a backup from the command line](https://meta.discourse.org/t/discourse-command-not-found-when-trying-to-restore-a-backup-from-the-command-line/280391)
**Author:** [@shim](https://meta.discourse.org/u/shim)\ **Replies:** 4\ **Last updated:** [September 28, 2023, 3:33pm UTC](https://meta.discourse.org/t/discourse-command-not-found-when-trying-to-restore-a-backup-from-the-command-line/280391 "2023-09-28T15:33:30Z")
does this still work im getting this error discourse: command not found --- ## [Email Hostname Certificate Mismatch Causing sidekiq Queue Overload, Severe Site Instability](https://meta.discourse.org/t/email-hostname-certificate-mismatch-causing-sidekiq-queue-overload-severe-site-instability/225778)
**Author:** [@Geoffrey\_Challen](https://meta.discourse.org/u/Geoffrey_Challen)\ **Replies:** 63\ **Last updated:** [September 28, 2023, 3:16pm UTC](https://meta.discourse.org/t/email-hostname-certificate-mismatch-causing-sidekiq-queue-overload-severe-site-instability/225778 "2023-09-28T15:16:58Z")
I’ve been self-hosting Discourse for many years, and had several instances happily configured and running on a fairly beefy machine. Today I noticed that one of my forums had gone down. The initial culprit looked to be … --- ## [Another Port 443 Not Accessible](https://meta.discourse.org/t/another-port-443-not-accessible/280419)
**Author:** [@lopar](https://meta.discourse.org/u/lopar)\ **Replies:** 0\ **Last updated:** [September 28, 2023, 12:58pm UTC](https://meta.discourse.org/t/another-port-443-not-accessible/280419 "2023-09-28T12:58:41Z")
Hi all, looks like it is a popular problem here. So I have bought domain name and pointed it to static ip address, where my Synology lives and works as reverse proxy. Then data is proxied to ubuntu lxc-container on prox… --- ## [Redirect a deleted topic to another topic?](https://meta.discourse.org/t/redirect-a-deleted-topic-to-another-topic/280400)
**Author:** [@janbolmeson](https://meta.discourse.org/u/janbolmeson)\ **Replies:** 4\ **Last updated:** [September 28, 2023, 12:30pm UTC](https://meta.discourse.org/t/redirect-a-deleted-topic-to-another-topic/280400 "2023-09-28T12:30:53Z")
Is it possible to redirect a deleted topic so that the user gets to another page instead to the missing page-view? e.g. t/xxx to t/yyy I have tried the redirect function but it doesn’t seem to work (although it works f… --- ## [Failing to update an older installation](https://meta.discourse.org/t/failing-to-update-an-older-installation/280403)
**Author:** [@helmi](https://meta.discourse.org/u/helmi)\ **Replies:** 3\ **Last updated:** [September 28, 2023, 11:48am UTC](https://meta.discourse.org/t/failing-to-update-an-older-installation/280403 "2023-09-28T11:48:46Z")
I just tried updating an older (2.x) installation and keep failing. Here’s the error that I get after executing ./launcher rebuild app from /var/discourse FAILED -------------------- Pups::ExecError: cd /var/www/discou… --- ## [Failed upgrade v3.0.6](https://meta.discourse.org/t/failed-upgrade-v3-0-6/280338)
**Author:** [@leo.proctor](https://meta.discourse.org/u/leo.proctor)\ **Replies:** 1\ **Last updated:** [September 28, 2023, 10:54am UTC](https://meta.discourse.org/t/failed-upgrade-v3-0-6/280338 "2023-09-28T10:54:47Z")
Hi, I’ve been encountering an issue while trying to rebuild my Discourse instance, and I could use some assistance in resolving it. The error message I’m encountering during the rebuild process is as follows: Build Erro… --- ## [The Missing Public Profiles Mystery \[Animated Avatars\]](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352)
**Author:** [@Aaron\_Walsh](https://meta.discourse.org/u/Aaron_Walsh)\ **Replies:** 8\ **Last updated:** [September 28, 2023, 8:03am UTC](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352 "2023-09-28T08:03:51Z")
Good Evening, All. Message (21680 copies reported) Job exception: undefined method \`name' for nil:NilClass Backtrace /var/www/discourse/plugins/discourse-ai/lib/modules/embeddings/strategies/truncation.rb:33:i… --- ## [Entire site is a blank page after upgrade](https://meta.discourse.org/t/entire-site-is-a-blank-page-after-upgrade/280367)
**Author:** [@Joaquin](https://meta.discourse.org/u/Joaquin)\ **Replies:** 2\ **Last updated:** [September 28, 2023, 1:45am UTC](https://meta.discourse.org/t/entire-site-is-a-blank-page-after-upgrade/280367 "2023-09-28T01:45:23Z")
I just did a routine upgrade to Discourse using the web UI. Now, only the site background is visible. Here is to URL to our site: https://wheelheads.riverroaring.com/ I tried rebuilding using ./launcher rebuild app I… --- ## [A very unusual question - chat, aliasing and more](https://meta.discourse.org/t/a-very-unusual-question-chat-aliasing-and-more/280340)
**Author:** [@Ahkileez](https://meta.discourse.org/u/Ahkileez)\ **Replies:** 2\ **Last updated:** [September 27, 2023, 8:04pm UTC](https://meta.discourse.org/t/a-very-unusual-question-chat-aliasing-and-more/280340 "2023-09-27T20:04:59Z")
I’m not ad all certain if this is the right place to do it, but none of the others seemed any more appropriate. I apologize to the mods in advance if I’m asking in the wrong place. We’re looking into using Discourse for… --- ## [Bootstrap failed error after upgrading my server](https://meta.discourse.org/t/bootstrap-failed-error-after-upgrading-my-server/280257)
**Author:** [@shim](https://meta.discourse.org/u/shim)\ **Replies:** 13\ **Last updated:** [September 27, 2023, 5:09pm UTC](https://meta.discourse.org/t/bootstrap-failed-error-after-upgrading-my-server/280257 "2023-09-27T17:09:46Z")
im having issues rebuilding my forum after upgrading the server on linode FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle config --local deployment true' failed with return … --- ## [Latest post display](https://meta.discourse.org/t/latest-post-display/280313)
**Author:** [@Emrah](https://meta.discourse.org/u/Emrah)\ **Replies:** 5\ **Last updated:** [September 27, 2023, 5:09pm UTC](https://meta.discourse.org/t/latest-post-display/280313 "2023-09-27T17:09:36Z")
Hello there, on the right side of the forum, it shows latest threads, is there any option to instead have it show the threads with the latest posts? For example, we had a thread that was posted a few months ago, but is … --- ## [Failed to Bootstrap after upgrade](https://meta.discourse.org/t/failed-to-bootstrap-after-upgrade/280283)
**Author:** [@packman](https://meta.discourse.org/u/packman)\ **Replies:** 11\ **Last updated:** [September 27, 2023, 4:52pm UTC](https://meta.discourse.org/t/failed-to-bootstrap-after-upgrade/280283 "2023-09-27T16:52:41Z")
After applying the latest set of patches I’m getting a bootstrap failure… FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle exec rake db:migrate' failed with return #\ **Author:** [@OsaIsacson](https://meta.discourse.org/u/OsaIsacson)\ **Replies:** 3\ **Last updated:** [September 27, 2023, 7:47am UTC](https://meta.discourse.org/t/resource-advice-on-how-to-change-domains/280183 "2023-09-27T07:47:20Z") I am self-hosting an instance, using: Digital Ocean Mailgun GoDaddy My client now wishes to change domain to one hosted by One.com. I set up the original install but cannot find a good resource for how to switch doma… --- ## [Custom Domain name issue "forum does not exist"](https://meta.discourse.org/t/custom-domain-name-issue-forum-does-not-exist/279282)
**Author:** [@Remo\_van\_de\_Sande](https://meta.discourse.org/u/Remo_van_de_Sande)\ **Replies:** 7\ **Last updated:** [September 26, 2023, 2:55pm UTC](https://meta.discourse.org/t/custom-domain-name-issue-forum-does-not-exist/279282 "2023-09-26T14:55:57Z")
Hi Folks, I have a custom domain name called aidojo.world which is hosted on GoDaddy and has a custom CNAME assigned so that users get redirected to aidojo.discourse.group . The issue Im facing is that Im getting the… --- ## [Discourse Hosting with traditional hosting interface](https://meta.discourse.org/t/discourse-hosting-with-traditional-hosting-interface/280163)
**Author:** [@ojike](https://meta.discourse.org/u/ojike)\ **Replies:** 3\ **Last updated:** [September 26, 2023, 2:26pm UTC](https://meta.discourse.org/t/discourse-hosting-with-traditional-hosting-interface/280163 "2023-09-26T14:26:22Z")
Can anyone recommend to me because Digital Ocean appears too technical for me --- ## [What's the cause of the 'unmet peer dependency' messages?](https://meta.discourse.org/t/whats-the-cause-of-the-unmet-peer-dependency-messages/272917)
**Author:** [@Drew-ART](https://meta.discourse.org/u/Drew-ART)\ **Replies:** 7\ **Last updated:** [September 26, 2023, 1:41pm UTC](https://meta.discourse.org/t/whats-the-cause-of-the-unmet-peer-dependency-messages/272917 "2023-09-26T13:41:17Z")
I have a failing update and am trying to track down which error message is the cause. All of the updates i’ve done over the past year or two have failed and required a lot of messing around to get them to complete. I’ve… --- ## [No address for api.discourse.org - quite frequent in the logs](https://meta.discourse.org/t/no-address-for-api-discourse-org-quite-frequent-in-the-logs/280010)
**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\ **Replies:** 1\ **Last updated:** [September 26, 2023, 1:27pm UTC](https://meta.discourse.org/t/no-address-for-api-discourse-org-quite-frequent-in-the-logs/280010 "2023-09-26T13:27:53Z")
Hi guys. I’ve been browsing my logs – still not sure about the number next to the icon, on the left side, 84 – and I see: Job exception: no address for api.discourse.org (Resolv::ResolvError) and I wonder – is that c… --- ## [Black hole in Sub-Category](https://meta.discourse.org/t/black-hole-in-sub-category/279453)
**Author:** [@inj3ct0r](https://meta.discourse.org/u/inj3ct0r)\ **Replies:** 17\ **Last updated:** [September 26, 2023, 12:33pm UTC](https://meta.discourse.org/t/black-hole-in-sub-category/279453 "2023-09-26T12:33:28Z")
Hello, before week ago, I created a sub category but I can’t access it ! just always spining for infinite --- ## [Topics disappeared from category!](https://meta.discourse.org/t/topics-disappeared-from-category/280150)
**Author:** [@inj3ct0r](https://meta.discourse.org/u/inj3ct0r)\ **Replies:** 4\ **Last updated:** [September 26, 2023, 12:17pm UTC](https://meta.discourse.org/t/topics-disappeared-from-category/280150 "2023-09-26T12:17:48Z")
Hello, Im confused about this bug. you can visit the category from here --- ## [Wrong Upgrade Versions in Dashboard](https://meta.discourse.org/t/wrong-upgrade-versions-in-dashboard/280151)
**Author:** [@ecki](https://meta.discourse.org/u/ecki)\ **Replies:** 1\ **Last updated:** [September 26, 2023, 10:48am UTC](https://meta.discourse.org/t/wrong-upgrade-versions-in-dashboard/280151 "2023-09-26T10:48:37Z")
I am using self-hosted docker discourse (with data,redis and app container) and on the Admin Dashboard it tells me it needs to update. The info is wrong since on the upgrade screen everything (docker-manger und discourse… --- ## [Seeking Guidance on Forum Organization and Private Bug Tracking Integration](https://meta.discourse.org/t/seeking-guidance-on-forum-organization-and-private-bug-tracking-integration/280141)
**Author:** [@Andreas\_Jakobik](https://meta.discourse.org/u/Andreas_Jakobik)\ **Replies:** 0\ **Last updated:** [September 26, 2023, 8:45am UTC](https://meta.discourse.org/t/seeking-guidance-on-forum-organization-and-private-bug-tracking-integration/280141 "2023-09-26T08:45:41Z")
Hello, We are currently exploring the use of Discourse to create a user forum tailored for developers within a telecom domain’s technology ecosystem. It appears to be a promising fit! :blush: Within our ecosystem, ther… --- ## [Published page URI & national characters?](https://meta.discourse.org/t/published-page-uri-national-characters/279801)
**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\ **Replies:** 14\ **Last updated:** [September 26, 2023, 5:40am UTC](https://meta.discourse.org/t/published-page-uri-national-characters/279801 "2023-09-26T05:40:27Z")
Hi guys. I’m hoping this is a matter of my setup ‘suffers’ from misconfiguration - otherwise I’d have call it a bug for… a topic with national chars in the title gets a URL with those chars fine, no problems there, but… [Previous page](https://meta.discourse.org/c/support/6.md?page=259) [Next page](https://meta.discourse.org/c/support/6.md?page=261)