# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=264

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 265

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## [I'm not sure where all my space went](https://meta.discourse.org/t/im-not-sure-where-all-my-space-went/278963)

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**Author:** [@Kartoon](https://meta.discourse.org/u/Kartoon)\
**Replies:** 8\
**Last updated:** [September 15, 2023, 7:20am UTC](https://meta.discourse.org/t/im-not-sure-where-all-my-space-went/278963 "2023-09-15T07:20:26Z")

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I have a 50GB droplet that has been running fine for years currently 11.7GB of uploads. As of a couple weeks ago I had at least 15-20ishGB free. I was in admin one day after being absent for a week or so and saw that I o…

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## [Allowing email from a stranger because I trust them. How?](https://meta.discourse.org/t/allowing-email-from-a-stranger-because-i-trust-them-how/279022)

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**Author:** [@jbrains](https://meta.discourse.org/u/jbrains)\
**Replies:** 5\
**Last updated:** [September 14, 2023, 11:43pm UTC](https://meta.discourse.org/t/allowing-email-from-a-stranger-because-i-trust-them-how/279022 "2023-09-14T23:43:01Z")

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I am trying to automatically send Around team room notes to a category in my Discourse site. I am stuck with StrangersNotAllowedError, because the email comes from no-reply@around.co and there is no user with that email …

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## [No confirmation emails (addy.io/anonaddy.me)](https://meta.discourse.org/t/no-confirmation-emails-addy-io-anonaddy-me/278991)

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**Author:** [@Steev](https://meta.discourse.org/u/Steev)\
**Replies:** 4\
**Last updated:** [September 14, 2023, 9:36pm UTC](https://meta.discourse.org/t/no-confirmation-emails-addy-io-anonaddy-me/278991 "2023-09-14T21:36:14Z")

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I am an end-user of the Discourse platform and am subscribed to about six forums. I wanted to change my primary email for each forum from a standard gmail address to an alias for each forum using addy.io/anonaddy. Now,…

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## [Upgrade Error - rake db:migrate index on theme\_field\_id](https://meta.discourse.org/t/upgrade-error-rake-db-migrate-index-on-theme-field-id/278935)

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**Author:** [@Joshua\_Lyon](https://meta.discourse.org/u/Joshua_Lyon)\
**Replies:** 10\
**Last updated:** [September 14, 2023, 9:25pm UTC](https://meta.discourse.org/t/upgrade-error-rake-db-migrate-index-on-theme-field-id/278935 "2023-09-14T21:25:53Z")

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In the latest release notes (3.2.0.beta1), I noticed the discourse-ai plugin which I hadn’t seen before, so I attempted to add this plugin and upgrade my discourse instance at the same time. As mentioned in the title, I…

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## [Vimeo & two links max in a post](https://meta.discourse.org/t/vimeo-two-links-max-in-a-post/279028)

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**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 1\
**Last updated:** [September 14, 2023, 5:06pm UTC](https://meta.discourse.org/t/vimeo-two-links-max-in-a-post/279028 "2023-09-14T17:06:38Z")

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H guys. I’ve only tried to iframe a Vimeo for the first time & I get a message, rough quote - new users only two links max. How do deal with it? I’m thinking there must be an option but also should that be “sacrificed”…

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## [I can't display my policy](https://meta.discourse.org/t/i-cant-display-my-policy/278709)

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**Author:** [@johackim](https://meta.discourse.org/u/johackim)\
**Replies:** 19\
**Last updated:** [September 14, 2023, 3:43pm UTC](https://meta.discourse.org/t/i-cant-display-my-policy/278709 "2023-09-14T15:43:20Z")

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Hello! :grinning\_face: I’ve installed the discourse-policy plugin, and it’s accessible at https://discourse.localhost/admin/plugins. However, I can’t display my policy: \[policy group=admins reminder=daily\] I accept th…

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## [Banner too wide on the full width themes](https://meta.discourse.org/t/banner-too-wide-on-the-full-width-themes/279014)

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**Author:** [@frold](https://meta.discourse.org/u/frold)\
**Replies:** 2\
**Last updated:** [September 14, 2023, 2:02pm UTC](https://meta.discourse.org/t/banner-too-wide-on-the-full-width-themes/279014 "2023-09-14T14:02:03Z")

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Did test it on Fully theme. It doesnt look right on that one.

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## [Bulk move many topics from one category to another](https://meta.discourse.org/t/bulk-move-many-topics-from-one-category-to-another/38704)

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**Author:** [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\
**Replies:** 2\
**Last updated:** [September 14, 2023, 8:39am UTC](https://meta.discourse.org/t/bulk-move-many-topics-from-one-category-to-another/38704 "2023-09-14T08:39:22Z")

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Is there a query to bulk move many topics from one category to another? I want to consolidate many categories into one category and would like to make the move quickly and all at once, and also not bump the topics. Bonu…

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## [Blank screen when adding categories to the navigation menu](https://meta.discourse.org/t/blank-screen-when-adding-categories-to-the-navigation-menu/274593)

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**Author:** [@Meathead40](https://meta.discourse.org/u/Meathead40)\
**Replies:** 13\
**Last updated:** [September 14, 2023, 7:19am UTC](https://meta.discourse.org/t/blank-screen-when-adding-categories-to-the-navigation-menu/274593 "2023-09-14T07:19:08Z")

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Currently my forum shows four categories in the side bar. I want to increase that number. When I press the edit pencil button to make the change, my screen turns dark, but I am not presented with any options to make ch…

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## [403 Forbidden error while enabling / disabling theme component](https://meta.discourse.org/t/403-forbidden-error-while-enabling-disabling-theme-component/278967)

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**Author:** [@b.iyer](https://meta.discourse.org/u/b.iyer)\
**Replies:** 3\
**Last updated:** [September 14, 2023, 6:41am UTC](https://meta.discourse.org/t/403-forbidden-error-while-enabling-disabling-theme-component/278967 "2023-09-14T06:41:07Z")

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Hello, I got error 403 forbidden while enabling / disabling theme component from admin =\> customize =\> theme component =\> component X. I have updated the latest version of discourse. Does anyone has solution of the sam…

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## [How to set up so that only admin or moderators can add tags?](https://meta.discourse.org/t/how-to-set-up-so-that-only-admin-or-moderators-can-add-tags/278965)

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**Author:** [@Aaron\_Pang](https://meta.discourse.org/u/Aaron_Pang)\
**Replies:** 9\
**Last updated:** [September 14, 2023, 6:20am UTC](https://meta.discourse.org/t/how-to-set-up-so-that-only-admin-or-moderators-can-add-tags/278965 "2023-09-14T06:20:12Z")

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How to Prohibit ordinary users from adding tags

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## [Reserved usernames programmably?](https://meta.discourse.org/t/reserved-usernames-programmably/278906)

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**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 4\
**Last updated:** [September 14, 2023, 1:35am UTC](https://meta.discourse.org/t/reserved-usernames-programmably/278906 "2023-09-14T01:35:21Z")

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Hi guys, Is it possible to manage ‘reserved usernames’ programmably? I understand that there is that thing called rails console - would that be where a novice should jump to right away, If it can be done there? Or els…

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## [How do I get the theme picker on the sidebar](https://meta.discourse.org/t/how-do-i-get-the-theme-picker-on-the-sidebar/278933)

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**Author:** [@screwballs](https://meta.discourse.org/u/screwballs)\
**Replies:** 3\
**Last updated:** [September 13, 2023, 9:02pm UTC](https://meta.discourse.org/t/how-do-i-get-the-theme-picker-on-the-sidebar/278933 "2023-09-13T21:02:25Z")

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I’m trying get the theme picket dropdrown list on my main user setup, but I can’t figure how to get it setup. All of my themes are set to be selectable by user. Any idea what I’m doing wrong?

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## [Prompt for unlist comment](https://meta.discourse.org/t/prompt-for-unlist-comment/278919)

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**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 0\
**Last updated:** [September 13, 2023, 6:56pm UTC](https://meta.discourse.org/t/prompt-for-unlist-comment/278919 "2023-09-13T18:56:38Z")

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When I unlist a topic, it just toggles to ‘unlisted’. There’s no further prompt or interaction. But it seems that there is “space” for a comment on the action: And in fact, I can edit-in a comment: But I have to …

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## ["Stop tracking these topics so they stop appearing in my new list" even when I'm not tracking any of the topics](https://meta.discourse.org/t/stop-tracking-these-topics-so-they-stop-appearing-in-my-new-list-even-when-im-not-tracking-any-of-the-topics/278913)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 1\
**Last updated:** [September 13, 2023, 6:27pm UTC](https://meta.discourse.org/t/stop-tracking-these-topics-so-they-stop-appearing-in-my-new-list-even-when-im-not-tracking-any-of-the-topics/278913 "2023-09-13T18:27:32Z")

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Maybe I’ve misunderstood. But, when clicking Dismiss, I wouldn’t expect this message to appear if I’m not tracking any of the topics.

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## [Automatic Dark Mode](https://meta.discourse.org/t/automatic-dark-mode/278606)

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**Author:** [@kynic](https://meta.discourse.org/u/kynic)\
**Replies:** 22\
**Last updated:** [September 13, 2023, 3:32pm UTC](https://meta.discourse.org/t/automatic-dark-mode/278606 "2023-09-13T15:32:36Z")

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How should I enable the “automatic dark mode color scheme” for all users overriding their account settings?

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## [How to change the topic excerpt from the first post to the last post?](https://meta.discourse.org/t/how-to-change-the-topic-excerpt-from-the-first-post-to-the-last-post/274524)

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**Author:** [@hoangviet](https://meta.discourse.org/u/hoangviet)\
**Replies:** 5\
**Last updated:** [September 13, 2023, 3:25pm UTC](https://meta.discourse.org/t/how-to-change-the-topic-excerpt-from-the-first-post-to-the-last-post/274524 "2023-09-13T15:25:43Z")

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At this theme: Fully Theme On mobile and desktop homepages. How Change the topic description from the first post to the last post. Thank you! The purpose of this is to make the forum’s homepage newer when there is a us…

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## [Missing system's avatar in some places?](https://meta.discourse.org/t/missing-systems-avatar-in-some-places/278537)

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**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 4\
**Last updated:** [September 13, 2023, 12:02pm UTC](https://meta.discourse.org/t/missing-systems-avatar-in-some-places/278537 "2023-09-13T12:02:27Z")

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Hi guys. I’m having a peculiar “malfunction” - might be not peculiar, a novice here - where avatars assigned by system do not show up in the top-right corner nor in/next to posts authored by the user, yet those avatars …

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## [How to set language for SSO users](https://meta.discourse.org/t/how-to-set-language-for-sso-users/277332)

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**Author:** [@Ankur\_Tyagi](https://meta.discourse.org/u/Ankur_Tyagi)\
**Replies:** 5\
**Last updated:** [September 13, 2023, 9:02am UTC](https://meta.discourse.org/t/how-to-set-language-for-sso-users/277332 "2023-09-13T09:02:10Z")

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how can I set the language for a logged in user using sso. I tried to use “locale” key if user is accessing for the first time, it did not work. I believe the “locale” key works if user is anonymous.

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## [Removing on-display stats? (mini-profiler)](https://meta.discourse.org/t/removing-on-display-stats-mini-profiler/278822)

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**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 1\
**Last updated:** [September 13, 2023, 8:21am UTC](https://meta.discourse.org/t/removing-on-display-stats-mini-profiler/278822 "2023-09-13T08:21:01Z")

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HI guys. I’ve noticed in top-right corner area time shown which with a click drops down with a short list of different stats - I think this is only(?) for logged-in admin - should it be there in “standard” install? How …

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## [Getting a '500' error when trying to install](https://meta.discourse.org/t/getting-a-500-error-when-trying-to-install/277618)

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**Author:** [@JammyDodger](https://meta.discourse.org/u/JammyDodger)\
**Replies:** 17\
**Last updated:** [September 13, 2023, 5:15am UTC](https://meta.discourse.org/t/getting-a-500-error-when-trying-to-install/277618 "2023-09-13T05:15:25Z")

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Hi. When I try to install, in/via “Recommended” where the bit is listed, I get: “500 error” When I go to preview I get this in the centre of the page: Any suggestion on why that is? I am guessing that my connection…

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## [Critical update required immediately after update?](https://meta.discourse.org/t/critical-update-required-immediately-after-update/278794)

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**Author:** [@packman](https://meta.discourse.org/u/packman)\
**Replies:** 3\
**Last updated:** [September 12, 2023, 10:25pm UTC](https://meta.discourse.org/t/critical-update-required-immediately-after-update/278794 "2023-09-12T22:25:33Z")

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I just did an update and when it finished it said I was missing a critical update… If I look to see what updates are available it says there are none needed. The only thing I can see is that the latest version number…

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## [Image preview gets cut off](https://meta.discourse.org/t/image-preview-gets-cut-off/277836)

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**Author:** [@FroggyC](https://meta.discourse.org/u/FroggyC)\
**Replies:** 17\
**Last updated:** [September 12, 2023, 11:15pm UTC](https://meta.discourse.org/t/image-preview-gets-cut-off/277836 "2023-09-12T23:15:23Z")

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This seems to happen only on one of my forums and not the other, for some reason, despite both being close to the same version of Discourse. Since a recent update, when images are embedded in posts, the lightbox thumbna…

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## [How can I add cookies to payload url when sending Webhooks](https://meta.discourse.org/t/how-can-i-add-cookies-to-payload-url-when-sending-webhooks/278774)

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**Author:** [@audrey\_jin](https://meta.discourse.org/u/audrey_jin)\
**Replies:** 1\
**Last updated:** [September 12, 2023, 7:01pm UTC](https://meta.discourse.org/t/how-can-i-add-cookies-to-payload-url-when-sending-webhooks/278774 "2023-09-12T19:01:46Z")

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Hi there! :blush: I would like to send Webhooks to a payload url requires authentication. I am wondering if I can add cookies so that I can receive the payload. I tried to find ways to customize headers when sending the…

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## [Handling of crawler throttling](https://meta.discourse.org/t/handling-of-crawler-throttling/278769)

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**Author:** [@vchuravy](https://meta.discourse.org/u/vchuravy)\
**Replies:** 3\
**Last updated:** [September 12, 2023, 6:34pm UTC](https://meta.discourse.org/t/handling-of-crawler-throttling/278769 "2023-09-12T18:34:34Z")

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I had a general question how crawler throttling is implemented. According to Reduce Google Crawl Rate | Google Crawling Infrastructure | Crawling infrastructure | Google for Developers the recommended HTTP status is…

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## [I want to install it on the corporate intranet, but I cannot use domain. Can I use IP + port？](https://meta.discourse.org/t/i-want-to-install-it-on-the-corporate-intranet-but-i-cannot-use-domain-can-i-use-ip-port/278720)

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**Author:** [@Aaron\_Pang](https://meta.discourse.org/u/Aaron_Pang)\
**Replies:** 10\
**Last updated:** [September 12, 2023, 5:55pm UTC](https://meta.discourse.org/t/i-want-to-install-it-on-the-corporate-intranet-but-i-cannot-use-domain-can-i-use-ip-port/278720 "2023-09-12T17:55:25Z")

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For example IP:8080 I want to install it on the corporate intranet, but I cannot use domain 。Can I use IP+port ？

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## [Create a link to join a group in a topic](https://meta.discourse.org/t/create-a-link-to-join-a-group-in-a-topic/278749)

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**Author:** [@Sandra\_2](https://meta.discourse.org/u/Sandra_2)\
**Replies:** 1\
**Last updated:** [September 12, 2023, 5:41pm UTC](https://meta.discourse.org/t/create-a-link-to-join-a-group-in-a-topic/278749 "2023-09-12T17:41:14Z")

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Is there a way to create a way for a user to request to be added to a group from a topic? Also is there a way to prevent users from seeing the groups options? My goal is to force a user to at least click on the intro t…

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## [Backup Login Option](https://meta.discourse.org/t/backup-login-option/278731)

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**Author:** [@screwballs](https://meta.discourse.org/u/screwballs)\
**Replies:** 4\
**Last updated:** [September 12, 2023, 3:40pm UTC](https://meta.discourse.org/t/backup-login-option/278731 "2023-09-12T15:40:06Z")

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I just implemented a hosted solution on discourse.org. We implemented SSO via OIDC and everything works great. That being said, the security has asked about setting up an emergency login not associated with SSO. I tri…

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## [Allow only members of a group send personal message to another group](https://meta.discourse.org/t/allow-only-members-of-a-group-send-personal-message-to-another-group/147224)

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**Author:** [@Til\_Man](https://meta.discourse.org/u/Til_Man)\
**Replies:** 4\
**Last updated:** [September 12, 2023, 1:29pm UTC](https://meta.discourse.org/t/allow-only-members-of-a-group-send-personal-message-to-another-group/147224 "2023-09-12T13:29:51Z")

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We have a group of users, say it groupA, and we would like only members of groupA to send a private message to another group, say it groupB. In other words, groupB members should receive a private message only from mem…

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## [Error while restore backup](https://meta.discourse.org/t/error-while-restore-backup/278550)

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**Author:** [@inj3ct0r](https://meta.discourse.org/u/inj3ct0r)\
**Replies:** 5\
**Last updated:** [September 12, 2023, 12:25pm UTC](https://meta.discourse.org/t/error-while-restore-backup/278550 "2023-09-12T12:25:52Z")

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Hello, this is the problem

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