# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=27

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 28

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## [phpBB import problem](https://meta.discourse.org/t/phpbb-import-problem/397586)

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**Author:** [@shortmort37](https://meta.discourse.org/u/shortmort37)\
**Replies:** 2\
**Last updated:** [March 5, 2026, 1:07am UTC](https://meta.discourse.org/t/phpbb-import-problem/397586 "2026-03-05T01:07:05Z")

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It’s not uncommon for duplicate filenames to exist in uploads; every board has to account for that. But in phpBB, it’s possible to upload two attachments of different pictures, both with the same name, in the same post.…

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## [Newbie question: Is there a comprehensive guide to configuring and administering Discourse instance?](https://meta.discourse.org/t/newbie-question-is-there-a-comprehensive-guide-to-configuring-and-administering-discourse-instance/397040)

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**Author:** [@Glaudeman](https://meta.discourse.org/u/Glaudeman)\
**Replies:** 7\
**Last updated:** [March 4, 2026, 9:19pm UTC](https://meta.discourse.org/t/newbie-question-is-there-a-comprehensive-guide-to-configuring-and-administering-discourse-instance/397040 "2026-03-04T21:19:40Z")

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I’m just getting started with Discourse and am looking for a comprehensive guide on how to configure/setup and administer our instance. There are some rather confusing/odd items that I’m not finding information about. Sp…

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## [\[Solved\] Discourse crashed during update](https://meta.discourse.org/t/solved-discourse-crashed-during-update/397520)

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**Author:** [@vin100](https://meta.discourse.org/u/vin100)\
**Replies:** 9\
**Last updated:** [March 4, 2026, 4:05pm UTC](https://meta.discourse.org/t/solved-discourse-crashed-during-update/397520 "2026-03-04T16:05:08Z")

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I don’t undestand what’s happend and what to do. My Discourse crashed when I did the last update. Any help would be very appreciated Waiting for Unicorn to reload............... Stopping 1 Unicorn worker(s), to free u…

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## [Error uploading backup to B2](https://meta.discourse.org/t/error-uploading-backup-to-b2/393682)

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**Author:** [@marianord](https://meta.discourse.org/u/marianord)\
**Replies:** 8\
**Last updated:** [March 4, 2026, 2:07pm UTC](https://meta.discourse.org/t/error-uploading-backup-to-b2/393682 "2026-03-04T14:07:50Z")

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I’m facing issues with backing up my Discourse instance, the instance is setup to upload to Backblaze’s B2. Error log: Making sure archive does not already exist... Creating empty archive... Archiving data dump... Arch…

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## ['rebuild app' failed. looks like pnpm problem](https://meta.discourse.org/t/rebuild-app-failed-looks-like-pnpm-problem/397610)

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**Author:** [@dontdieych](https://meta.discourse.org/u/dontdieych)\
**Replies:** 2\
**Last updated:** [March 4, 2026, 11:19am UTC](https://meta.discourse.org/t/rebuild-app-failed-looks-like-pnpm-problem/397610 "2026-03-04T11:19:33Z")

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System: Kernel: 6.19.5-1-aarch64-ARCH arch: aarch64 bits: 64 Console: pty pts/0 Distro: Arch Linux ARM Machine: Type: Kvm System: QEMU product: KVM Virtual Machine v: virt-4.2 serial: \<superuser required\> Mobo: N…

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## [Need Help on Category on left sidebar](https://meta.discourse.org/t/need-help-on-category-on-left-sidebar/396687)

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**Author:** [@Tep\_Sothea1](https://meta.discourse.org/u/Tep_Sothea1)\
**Replies:** 3\
**Last updated:** [March 4, 2026, 10:46am UTC](https://meta.discourse.org/t/need-help-on-category-on-left-sidebar/396687 "2026-03-04T10:46:26Z")

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Hi Everyone, Does anyone know how to create above category list? Thanks

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## [Nested groups or auto-sync membership: mention all sub-group members with a single @mention](https://meta.discourse.org/t/nested-groups-or-auto-sync-membership-mention-all-sub-group-members-with-a-single-mention/397577)

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**Author:** [@Ryan\_Scott](https://meta.discourse.org/u/Ryan_Scott)\
**Replies:** 2\
**Last updated:** [March 4, 2026, 2:36am UTC](https://meta.discourse.org/t/nested-groups-or-auto-sync-membership-mention-all-sub-group-members-with-a-single-mention/397577 "2026-03-04T02:36:02Z")

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Use case: I manage 12 Analysis Working Groups (AWGs) for NASA’s Open Science Data Repository, with ~1,700 members across 60+ countries. Each AWG has its own Discourse group (e.g. @AIMLawg, @AnimalAWG, @HUMANawg, etc. til…

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## [Recommended fail2ban configuration?](https://meta.discourse.org/t/recommended-fail2ban-configuration/397473)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 5\
**Last updated:** [March 3, 2026, 11:22pm UTC](https://meta.discourse.org/t/recommended-fail2ban-configuration/397473 "2026-03-03T23:22:48Z")

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I see the instructions at discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub say: # Install fail2ban for brute-force protection apt install fail2ban I hadn’t noticed that before. Is this one command…

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## [Topic card is not visible](https://meta.discourse.org/t/carte-de-sujet-nest-pas-visible/397562)

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**Author:** [@gilles](https://meta.discourse.org/u/gilles)\
**Replies:** 2\
**Last updated:** [March 3, 2026, 8:07pm UTC](https://meta.discourse.org/t/carte-de-sujet-nest-pas-visible/397562 "2026-03-03T20:07:12Z")

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Hello, I'm trying to make the topic map appear on my topics but it's not working. Despite the checked settings, nothing changes :thinking: Result on a topic Is there anything else to activate...

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## [Extra spaces within text](https://meta.discourse.org/t/extra-spaces-within-text/397551)

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**Author:** [@Steve\_Walmsley](https://meta.discourse.org/u/Steve_Walmsley)\
**Replies:** 10\
**Last updated:** [March 3, 2026, 6:36pm UTC](https://meta.discourse.org/t/extra-spaces-within-text/397551 "2026-03-03T18:36:45Z")

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For formatting reasons, I would like to add extra spaces between words. Discourse normally removes these spaces, but sometimes it improves readability. I can use backticks, but that changes the font. I can use but that v…

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## [Translation keys reference](https://meta.discourse.org/t/translation-keys-reference/397547)

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**Author:** [@pHneutre](https://meta.discourse.org/u/pHneutre)\
**Replies:** 3\
**Last updated:** [March 3, 2026, 4:54pm UTC](https://meta.discourse.org/t/translation-keys-reference/397547 "2026-03-03T16:54:06Z")

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Hi, after a batch of upgrades, I got an invalid interpolation key in a customized site text. I wanted to trace where the text is used. Discourse Bot told me to look in these files : But I cant find the prefix of my tr…

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## [Querystring param to sort group members last seen by descending?](https://meta.discourse.org/t/querystring-param-to-sort-group-members-last-seen-by-descending/397350)

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**Author:** [@Jesse\_Starks](https://meta.discourse.org/u/Jesse_Starks)\
**Replies:** 4\
**Last updated:** [March 3, 2026, 3:35pm UTC](https://meta.discourse.org/t/querystring-param-to-sort-group-members-last-seen-by-descending/397350 "2026-03-03T15:35:33Z")

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Hi, the following view shows group members, ordered by last seen. https://si.discourse.group/g/trust\_level\_0?order=last\_seen\_at It loads ascending by default. By any chance is there a querystring param to flip this to…

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## [CSS compile (MiniRacer?) error while rebuilding app](https://meta.discourse.org/t/css-compile-miniracer-error-while-rebuilding-app/396722)

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**Author:** [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)\
**Replies:** 3\
**Last updated:** [March 3, 2026, 6:22am UTC](https://meta.discourse.org/t/css-compile-miniracer-error-while-rebuilding-app/396722 "2026-03-03T06:22:26Z")

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When running ./launcher rebuild app, I got this error. Nothing fancy, just a regular install. FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'SKIP\_EMBER\_CLI\_COMPILE=1 bundle exec r…

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## [Creating a system to move topics based on given criteria such as a timestamp](https://meta.discourse.org/t/creating-a-system-to-move-topics-based-on-given-criteria-such-as-a-timestamp/397384)

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**Author:** [@jdc20181](https://meta.discourse.org/u/jdc20181)\
**Replies:** 6\
**Last updated:** [March 3, 2026, 3:23am UTC](https://meta.discourse.org/t/creating-a-system-to-move-topics-based-on-given-criteria-such-as-a-timestamp/397384 "2026-03-03T03:23:08Z")

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Referencing the AI Bot integration see Discourse AI - AI bot - Documentation / Site Management - Discourse Meta Extra note/edit: I am self hosting Short Version if you don’t want to read the whole story: I want to use …

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## [Docker compose addition](https://meta.discourse.org/t/docker-compose-addition/395815)

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**Author:** [@CanOfSunChips](https://meta.discourse.org/u/CanOfSunChips)\
**Replies:** 1\
**Last updated:** [March 3, 2026, 2:42am UTC](https://meta.discourse.org/t/docker-compose-addition/395815 "2026-03-03T02:42:04Z")

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I would to know if there was a docker-compose.ymlfloating around somewhere for hosting. I use Portainer to manage all of my services, and being able to add Discourse to that as well would be awesome. As it stands now, I …

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## [Making a user field not editable when ‘for all users’ is selected](https://meta.discourse.org/t/making-a-user-field-not-editable-when-for-all-users-is-selected/357366)

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**Author:** [@ppcole](https://meta.discourse.org/u/ppcole)\
**Replies:** 5\
**Last updated:** [March 2, 2026, 5:51pm UTC](https://meta.discourse.org/t/making-a-user-field-not-editable-when-for-all-users-is-selected/357366 "2026-03-02T17:51:17Z")

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Hello Is there a way to make a User Field not editable after signup when the Field Requirement is set to “For all users”? Thanks

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## [Issue Scrolling on Threads Following v2026.1 Update](https://meta.discourse.org/t/issue-scrolling-on-threads-following-v2026-1-update/397041)

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**Author:** [@PeakProsperity](https://meta.discourse.org/u/PeakProsperity)\
**Replies:** 5\
**Last updated:** [March 2, 2026, 5:41pm UTC](https://meta.discourse.org/t/issue-scrolling-on-threads-following-v2026-1-update/397041 "2026-03-02T17:41:11Z")

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Ever since updating to the latest version of Discourse, we’ve been getting fairly widespread complains about issues while scrolling through discussions that have lots of Twitter / X embeds. Here are some example pieces …

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## [How do you enable "category group notifications"](https://meta.discourse.org/t/how-do-you-enable-category-group-notifications/397446)

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**Author:** [@dehilster](https://meta.discourse.org/u/dehilster)\
**Replies:** 2\
**Last updated:** [March 2, 2026, 3:57pm UTC](https://meta.discourse.org/t/how-do-you-enable-category-group-notifications/397446 "2026-03-02T15:57:56Z")

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I want to set a category so that if I create a topic in that category, it will email that to all the people in the group that is associated with that category. I cannot find what some people claim is a “category group no…

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## [Changing a Category Icon Style is not working](https://meta.discourse.org/t/changing-a-category-icon-style-is-not-working/371966)

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**Author:** [@Baha\_Alshwaiki1](https://meta.discourse.org/u/Baha_Alshwaiki1)\
**Replies:** 4\
**Last updated:** [March 2, 2026, 1:56pm UTC](https://meta.discourse.org/t/changing-a-category-icon-style-is-not-working/371966 "2026-03-02T13:56:21Z")

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Hello Community, I have been trying to change the icons of categories and sub-categories using the category settings \> General \> Styles \> Icon, and once I select the icon I want and save the category it doesn’t save for…

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## [Error 500 when activating plugins (asset not found in the load path.)](https://meta.discourse.org/t/error-500-when-activating-plugins-asset-not-found-in-the-load-path/397370)

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**Author:** [@sistason](https://meta.discourse.org/u/sistason)\
**Replies:** 3\
**Last updated:** [March 2, 2026, 12:11pm UTC](https://meta.discourse.org/t/error-500-when-activating-plugins-asset-not-found-in-the-load-path/397370 "2026-03-02T12:11:13Z")

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Hi, whenever I activate a plugin, the site thows a 500, leading me to have to deactivate the plugin again. /logs shows: ActionView::Template::Error (The asset ‘plugins/discourse-translator.js’ was not found in the load…

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## [Discourse integration with Openclaw bot](https://meta.discourse.org/t/discourse-openclaw/396086)

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**Author:** [@在云端\_裸奔](https://meta.discourse.org/u/%E5%9C%A8%E4%BA%91%E7%AB%AF_%E8%A3%B8%E5%A5%94)\
**Replies:** 4\
**Last updated:** [March 2, 2026, 10:28am UTC](https://meta.discourse.org/t/discourse-openclaw/396086 "2026-03-02T10:28:18Z")

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Hope to integrate the Openclaw bot into Discourse to turn it into an AI agent's social network. Example:

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## [How to use AI models with custom tokenizers](https://meta.discourse.org/t/how-to-use-ai-models-with-custom-tokenizers/391238)

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**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 3\
**Last updated:** [March 2, 2026, 4:10am UTC](https://meta.discourse.org/t/how-to-use-ai-models-with-custom-tokenizers/391238 "2026-03-02T04:10:15Z")

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I’m trying to use the groq moonshotai/kimi-k2-instruct model. According to the documentation on moonshotai/Kimi-K2-Instruct · Hugging Face this model isnt’ compatible with OpenAI or Gemini tokenizers and it appears to us…

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## [LLM and NSFW Content Detection Delay](https://meta.discourse.org/t/llm-and-nsfw-content-detection-delay/397401)

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**Author:** [@fokx](https://meta.discourse.org/u/fokx)\
**Replies:** 1\
**Last updated:** [March 2, 2026, 4:08am UTC](https://meta.discourse.org/t/llm-and-nsfw-content-detection-delay/397401 "2026-03-02T04:08:25Z")

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LLM can be slow, so the post containing NSFW images may be visible for several seconds before it is flagged and hidden. I wonder if NSFW detection can be done after the user uploads image(s) and before post submission? …

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## [How do I translate AI Summaries?](https://meta.discourse.org/t/how-do-i-translate-ai-summaries/397395)

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**Author:** [@singi2016cn](https://meta.discourse.org/u/singi2016cn)\
**Replies:** 0\
**Last updated:** [February 28, 2026, 3:54am UTC](https://meta.discourse.org/t/how-do-i-translate-ai-summaries/397395 "2026-02-28T03:54:59Z")

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请问这个里面的文本怎么翻译成中文呢？

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## [Page numbers?](https://meta.discourse.org/t/page-numbers/355213)

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**Author:** [@Johnny\_McIvor](https://meta.discourse.org/u/Johnny_McIvor)\
**Replies:** 20\
**Last updated:** [March 1, 2026, 10:34pm UTC](https://meta.discourse.org/t/page-numbers/355213 "2026-03-01T22:34:41Z")

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Hi, I notice that when I scroll through all the topics on my forum, that there aren’t page numbers – it just goes on and on and on. This might be problematic for users who have forgotten the title of a specific post. I…

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## [Select-kit dropdown: selected/highlighted items have poor color contrast, text and icons disappear](https://meta.discourse.org/t/select-kit-dropdown-selected-highlighted-items-have-poor-color-contrast-text-and-icons-disappear/396146)

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**Author:** [@BrettH](https://meta.discourse.org/u/BrettH)\
**Replies:** 7\
**Last updated:** [March 1, 2026, 10:10pm UTC](https://meta.discourse.org/t/select-kit-dropdown-selected-highlighted-items-have-poor-color-contrast-text-and-icons-disappear/396146 "2026-03-01T22:10:38Z")

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When using the topic notification dropdown (Watching/Tracking/Normal/Muted), the currently selected item’s text and icon become invisible due to insufficient contrast between the selection background color and foreground…

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## [Calendar on top of category shows events, but embedded calendar doesn't](https://meta.discourse.org/t/calendar-on-top-of-category-shows-events-but-embedded-calendar-doesnt/396716)

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**Author:** [@Lou](https://meta.discourse.org/u/Lou)\
**Replies:** 6\
**Last updated:** [March 1, 2026, 6:23pm UTC](https://meta.discourse.org/t/calendar-on-top-of-category-shows-events-but-embedded-calendar-doesnt/396716 "2026-03-01T18:23:16Z")

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I want to show a calendar in a topic, not the top of the category. When I have events in the category these show in the top of category calendar, thus but when I embed the calendar in a topic, the events do not show …

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## [Aliyun email push not working](https://meta.discourse.org/t/topic/396468)

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**Author:** [@AkarinLiu](https://meta.discourse.org/u/AkarinLiu)\
**Replies:** 7\
**Last updated:** [March 1, 2026, 3:45am UTC](https://meta.discourse.org/t/topic/396468 "2026-03-01T03:45:07Z")

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I have been configuring Alibaba Cloud email push service for Discourse recently, but I keep encountering obstacles, and the email push service cannot be used normally. Can you find the problem? ==================== DOCKER INFO ==================== DOCKER VERSION: Docker version 29.2.1, build a5c7197 DOCKER PROCESSES (docker ps -a) CONTAINER ID IM…

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## [Migration question – 800k topics, 12k DAU](https://meta.discourse.org/t/migration-question-800k-topics-12k-dau/397151)

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**Author:** [@jack222](https://meta.discourse.org/u/jack222)\
**Replies:** 9\
**Last updated:** [February 28, 2026, 12:36pm UTC](https://meta.discourse.org/t/migration-question-800k-topics-12k-dau/397151 "2026-02-28T12:36:21Z")

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Hello, I am currently running a forum with approximately: • 800,000 topics • Around 12,000 daily active users • Hosted on a dedicated server with 64GB RAM I am considering migrating to Discourse and would like to und…

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## [Are form templates still a thing?](https://meta.discourse.org/t/are-form-templates-still-a-thing/397297)

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**Author:** [@R23D\_Printing](https://meta.discourse.org/u/R23D_Printing)\
**Replies:** 6\
**Last updated:** [February 27, 2026, 8:50pm UTC](https://meta.discourse.org/t/are-form-templates-still-a-thing/397297 "2026-02-27T20:50:03Z")

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I’m looking for a way to add a form for members in our support category, and ran across several posts about form templates. However, I can’t actually find this feature in my install. I am self hosted and on the latest bu…

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