# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=27&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 28

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## [Pluck post id's from raking posts:missing\_uploads](https://meta.discourse.org/t/pluck-post-ids-from-raking-posts-missing-uploads/389283)

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**Author:** [@dschaper](https://meta.discourse.org/u/dschaper)\
**Replies:** 1\
**Last updated:** [December 3, 2025, 8:20pm UTC](https://meta.discourse.org/t/pluck-post-ids-from-raking-posts-missing-uploads/389283 "2025-12-03T20:20:30Z")

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What would the rails console command be to stuff the post ids that are missing uploads in to an array to pluck a handful at a time to investigate? I’m trying to clean up the forum after a number of years of letting it ru…

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## [Help with setting up category moderators on my site](https://meta.discourse.org/t/help-with-setting-up-category-moderators-on-my-site/388900)

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**Author:** [@CoffeeGoddess](https://meta.discourse.org/u/CoffeeGoddess)\
**Replies:** 13\
**Last updated:** [December 3, 2025, 7:58pm UTC](https://meta.discourse.org/t/help-with-setting-up-category-moderators-on-my-site/388900 "2025-12-03T19:58:52Z")

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Any word on this? My company is looking to use Discourse but I need to show them a proof of concept with the beta version I currently have access to. I do see that this only works in non-beta versions right now though… …

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## [Looking to add additional text to invite screen](https://meta.discourse.org/t/looking-to-add-additional-text-to-invite-screen/389273)

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**Author:** [@Jack\_McCarthy](https://meta.discourse.org/u/Jack_McCarthy)\
**Replies:** 1\
**Last updated:** [December 3, 2025, 4:04pm UTC](https://meta.discourse.org/t/looking-to-add-additional-text-to-invite-screen/389273 "2025-12-03T16:04:46Z")

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Our site is invite only, once people click the invite link they are taken to a sign up page that is slightly different than the default sign up page. I just want to add a little text blurb here without editing any existi…

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## [Lazy loading YouTube videos doesn't update video thumbnail](https://meta.discourse.org/t/lazy-loading-youtube-videos-doesnt-update-video-thumbnail/274083)

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**Author:** [@AquaL1te](https://meta.discourse.org/u/AquaL1te)\
**Replies:** 5\
**Last updated:** [December 3, 2025, 12:04pm UTC](https://meta.discourse.org/t/lazy-loading-youtube-videos-doesnt-update-video-thumbnail/274083 "2025-12-03T12:04:36Z")

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When I disable lazy loading YT videos and trigger a HTML rebuild of the particular post, then the thumbnail is refreshed. But when enabling it again and rebuilding the HTML I get to see the old thumbnail again. Is there…

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## [Managing consumable AI costs](https://meta.discourse.org/t/managing-consumable-ai-costs/299794)

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**Author:** [@Titi](https://meta.discourse.org/u/Titi)\
**Replies:** 4\
**Last updated:** [December 3, 2025, 10:10am UTC](https://meta.discourse.org/t/managing-consumable-ai-costs/299794 "2025-12-03T10:10:47Z")

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Hi, Thanks for this plugin which looks awesome. Is it possible to use some of these AI features for free? Otherwise how to control the cost please? Is there a way to give access to AI features only to selected people (…

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## [Nginx displaying further configuration required](https://meta.discourse.org/t/nginx-displaying-further-configuration-required/389394)

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**Author:** [@raadtotheraad](https://meta.discourse.org/u/raadtotheraad)\
**Replies:** 6\
**Last updated:** [December 3, 2025, 2:49am UTC](https://meta.discourse.org/t/nginx-displaying-further-configuration-required/389394 "2025-12-03T02:49:06Z")

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Hi, I dont know why this is so but havent seen anything more on the internet so it may be a small issue with discourse Running ./discourse-setup gets the web server running and it says I need further configuration, ref…

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## [Trouble with postgres 15 upgrade](https://meta.discourse.org/t/trouble-with-postgres-15-upgrade/390207)

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**Author:** [@tbarbette](https://meta.discourse.org/u/tbarbette)\
**Replies:** 8\
**Last updated:** [December 2, 2025, 8:04pm UTC](https://meta.discourse.org/t/trouble-with-postgres-15-upgrade/390207 "2025-12-02T20:04:37Z")

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Bonjour, J’ai lancé une mise à jour après sans doute un an, ce qui a mené au passage de pg 13 à 15. J’essaye de lancer la commande donnée avec mon propre LC\_LANG mais ça ne fonctionne pas, j’ai \`FATAL: data directory …

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## [Discourse MCP User API Key Generator Error Nodejs \>20](https://meta.discourse.org/t/discourse-mcp-user-api-key-generator-error-nodejs-20/390073)

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**Author:** [@deviantintegral](https://meta.discourse.org/u/deviantintegral)\
**Replies:** 3\
**Last updated:** [December 2, 2025, 2:28pm UTC](https://meta.discourse.org/t/discourse-mcp-user-api-key-generator-error-nodejs-20/390073 "2025-12-02T14:28:56Z")

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Issues aren’t enabled in the GitHub repository, but please let me know if I should post this somewhere else! When I run the User API Key generator, I get the following error: Decrypting payload… \[2025-12-01T16:38:59.40…

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## [Issues with topic list order for Voting/Latest](https://meta.discourse.org/t/issues-with-topic-list-order-for-voting-latest/272276)

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**Author:** [@Luke\_Cousins](https://meta.discourse.org/u/Luke_Cousins)\
**Replies:** 4\
**Last updated:** [December 2, 2025, 1:38pm UTC](https://meta.discourse.org/t/issues-with-topic-list-order-for-voting-latest/272276 "2025-12-02T13:38:29Z")

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I’ve also noticed that if I use these below category settings, this makes the “Latest” tab show sorted by the most votes instead of the latest and therefore you cannot see the latest topics at all. Is this a bug or somet…

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## [Adding flag option for post in voting categories](https://meta.discourse.org/t/adding-flag-option-for-post-in-voting-categories/349918)

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**Author:** [@armingrudd](https://meta.discourse.org/u/armingrudd)\
**Replies:** 5\
**Last updated:** [December 2, 2025, 12:58pm UTC](https://meta.discourse.org/t/adding-flag-option-for-post-in-voting-categories/349918 "2025-12-02T12:58:49Z")

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Hi, Is it possible to add “flag” option to posts in categories with “topic voting” option enabled? The posts in these categories don’t have a flag option so users/moderators cannot report inappropriate ones. I searche…

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## [Which path or file handles the custom template CSS?](https://meta.discourse.org/t/which-path-or-file-handles-the-custom-template-css/390144)

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**Author:** [@Cate\_Soule](https://meta.discourse.org/u/Cate_Soule)\
**Replies:** 1\
**Last updated:** [December 2, 2025, 8:55am UTC](https://meta.discourse.org/t/which-path-or-file-handles-the-custom-template-css/390144 "2025-12-02T08:55:19Z")

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I’m trying to set up Cloudflare to serve my custom CSS. Could someone let me know which path or file handles the custom template CSS in Discourse?

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## [An AWS S3 Integration with Discourse Tutorial would be nice](https://meta.discourse.org/t/an-aws-s3-integration-with-discourse-tutorial-would-be-nice/389950)

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**Author:** [@Jim\_Starkweather](https://meta.discourse.org/u/Jim_Starkweather)\
**Replies:** 8\
**Last updated:** [December 1, 2025, 9:28pm UTC](https://meta.discourse.org/t/an-aws-s3-integration-with-discourse-tutorial-would-be-nice/389950 "2025-12-01T21:28:43Z")

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After banging my head into a wall for 3 hours trying to make my AWS S3 configuration work with Discourse on AWS Lightsail instance I am of the strong belief that a simple straightforward tutorial on this would be nice. T…

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## [Lazy videos does not work with youtu.be](https://meta.discourse.org/t/lazy-videos-does-not-work-with-youtu-be/390077)

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**Author:** [@fuzzyk](https://meta.discourse.org/u/fuzzyk)\
**Replies:** 3\
**Last updated:** [December 1, 2025, 7:15pm UTC](https://meta.discourse.org/t/lazy-videos-does-not-work-with-youtu-be/390077 "2025-12-01T19:15:40Z")

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The Lazy Videos plugin does not work with Youtube short URLs. It does work with regular Youtube URLs. Since regular Youtube embeds ceased working (conflicts with my Referrer-Policy), Lazy Videos would at least present a …

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## [AI Triaging & persona](https://meta.discourse.org/t/ai-triaging-persona/389607)

<div class="topic-metadata">

**Author:** [@Akunna\_Ndubuisi](https://meta.discourse.org/u/Akunna_Ndubuisi)\
**Replies:** 3\
**Last updated:** [December 1, 2025, 10:12am UTC](https://meta.discourse.org/t/ai-triaging-persona/389607 "2025-12-01T10:12:21Z")

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I am trying to create an AI triage for miscategorized topics - I have set up the automation and persona but when I try to test - I’m unable to run the logs - there’s no visible button to do this. (I’m Admin btw and can s…

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## [Gating system similar to Scribd](https://meta.discourse.org/t/gating-system-similar-to-scribd/389943)

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**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\
**Replies:** 7\
**Last updated:** [November 30, 2025, 10:24am UTC](https://meta.discourse.org/t/gating-system-similar-to-scribd/389943 "2025-11-30T10:24:12Z")

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I am planning to build a university student community platform using Discourse. My core value proposition (USP) involves detailed student profiles and access to a library of study materials (lecture notes, past exams, pr…

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## [Not getting iOS PWA push notifications](https://meta.discourse.org/t/not-getting-ios-pwa-push-notifications/274806)

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**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 14\
**Last updated:** [November 30, 2025, 8:20am UTC](https://meta.discourse.org/t/not-getting-ios-pwa-push-notifications/274806 "2025-11-30T08:20:54Z")

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Push notifications on the PWA app for me have been broken for a long time now. When I first enabled them on 16.1, it worked, but shortly after the 16.2 RC (from what i remember correctly, could have been sooner), they s…

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## [Question about AI](https://meta.discourse.org/t/ai/389938)

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**Author:** [@派蒙pm](https://meta.discourse.org/u/%E6%B4%BE%E8%92%99pm)\
**Replies:** 1\
**Last updated:** [November 29, 2025, 8:41am UTC](https://meta.discourse.org/t/ai/389938 "2025-11-29T08:41:21Z")

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Can everyone take a look and tell me why the AI isn't working? The test shows 502

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## [Domain confusion... redirects to another](https://meta.discourse.org/t/confusion-de-dominios-redirige-a-otro/389860)

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**Author:** [@Nueva\_Musica](https://meta.discourse.org/u/Nueva_Musica)\
**Replies:** 8\
**Last updated:** [November 28, 2025, 10:34pm UTC](https://meta.discourse.org/t/confusion-de-dominios-redirige-a-otro/389860 "2025-11-28T22:34:32Z")

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When I try to log in and I give log in it literally redirects me to www.example.com Even the logo has that domain: http://www.example.com/images/discourse-logo-sketch.png I don't understand what I did wrong..

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## [AI Bot PM replies stopped working on one multisite instance](https://meta.discourse.org/t/ai-bot-pm-replies-stopped-working-on-one-multisite-instance/389909)

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**Author:** [@Naman\_Gala](https://meta.discourse.org/u/Naman_Gala)\
**Replies:** 0\
**Last updated:** [November 28, 2025, 7:00pm UTC](https://meta.discourse.org/t/ai-bot-pm-replies-stopped-working-on-one-multisite-instance/389909 "2025-11-28T19:00:26Z")

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We’re running a hosted, multisite Discourse setup with two instances (eg X and Y) on the same environment. On the X instance, clicking the AI chat icon on the homepage creates a proper AI conversation (/discourse-ai/ai-…

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## [I have a question about email](https://meta.discourse.org/t/topic/389834)

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**Author:** [@派蒙pm](https://meta.discourse.org/u/%E6%B4%BE%E8%92%99pm)\
**Replies:** 6\
**Last updated:** [November 28, 2025, 5:50pm UTC](https://meta.discourse.org/t/topic/389834 "2025-11-28T17:50:47Z")

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I am from China and I am very happy to discuss with everyone. Um, I want to ask a question. Have you ever encountered a situation where a QQ Mail (Mainland China) email was clearly sent, but the system registered it as unsent in the background, causing it to repeatedly send the email to that person non-stop? Have you encountered this? Can you give me a solution? Also, I really want to make my community stronger. Can anyone help me? Thank you for your help, I really appreciate it. I wonder if you’ve ever come across such an issue with QQ Mail: an e...

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## [Forum stuck on “Loading…”](https://meta.discourse.org/t/forum-stuck-on-loading/389904)

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**Author:** [@bohdan](https://meta.discourse.org/u/bohdan)\
**Replies:** 5\
**Last updated:** [November 28, 2025, 5:20pm UTC](https://meta.discourse.org/t/forum-stuck-on-loading/389904 "2025-11-28T17:20:28Z")

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’m experiencing an issue where some users get stuck on the “Loading…” screen when accessing my Discourse forum. I suspect the problem is related to incorrect CDN configuration while using S3 + CDN for uploads. Static ass…

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## [Incorrect Layout of Likes on First Click](https://meta.discourse.org/t/incorrect-layout-of-likes-on-first-click/389846)

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**Author:** [@jack222](https://meta.discourse.org/u/jack222)\
**Replies:** 2\
**Last updated:** [November 28, 2025, 1:02pm UTC](https://meta.discourse.org/t/incorrect-layout-of-likes-on-first-click/389846 "2025-11-28T13:02:25Z")

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Hello，I noticed that the display of the “Like” feature seems to have an issue. When I click it the first time, all the like elements shift to the back and some of them go beyond the screen. Only after I click it a second…

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## [Documentation for all features of current Discourse?](https://meta.discourse.org/t/documentation-for-all-features-of-current-discourse/389806)

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**Author:** [@erotus](https://meta.discourse.org/u/erotus)\
**Replies:** 1\
**Last updated:** [November 27, 2025, 10:22am UTC](https://meta.discourse.org/t/documentation-for-all-features-of-current-discourse/389806 "2025-11-27T10:22:26Z")

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Hi, I was wondering if there is a up-to-date documentation page somewhere, which would include descriptions of all current Discourse features and settings? This time I am trying to find an answer to this question: “In w…

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## [Is there any workaround to let topic starters reopen their own closed topics?](https://meta.discourse.org/t/is-there-any-workaround-to-let-topic-starters-reopen-their-own-closed-topics/389771)

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**Author:** [@Tealk](https://meta.discourse.org/u/Tealk)\
**Replies:** 6\
**Last updated:** [November 27, 2025, 9:00am UTC](https://meta.discourse.org/t/is-there-any-workaround-to-let-topic-starters-reopen-their-own-closed-topics/389771 "2025-11-27T09:00:56Z")

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Hello, I understand that currently, only moderators, admins, or users with the Leader (TL4) trust level can reopen closed topics. For my forum, I would like to allow the original topic starter to reopen their topics aft…

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## [Is there a way to link directly to the editing screen?](https://meta.discourse.org/t/is-there-a-way-to-link-directly-to-the-editing-screen/389590)

<div class="topic-metadata">

**Author:** [@nordize](https://meta.discourse.org/u/nordize)\
**Replies:** 3\
**Last updated:** [November 26, 2025, 9:45pm UTC](https://meta.discourse.org/t/is-there-a-way-to-link-directly-to-the-editing-screen/389590 "2025-11-26T21:45:25Z")

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Is there a way to open a post in the edit mode via a link, instead of first opening the post and then clicking on “Edit” ?

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## [Users created via sso not showing up in user directory](https://meta.discourse.org/t/users-created-via-sso-not-showing-up-in-user-directory/389730)

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**Author:** [@adopilot](https://meta.discourse.org/u/adopilot)\
**Replies:** 1\
**Last updated:** [November 26, 2025, 9:02am UTC](https://meta.discourse.org/t/users-created-via-sso-not-showing-up-in-user-directory/389730 "2025-11-26T09:02:40Z")

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Any tip why there is no shown users which are created by SSO playload but never logged in. I am sending all my users to discourse over /admin/users/sync\_sso and user card directory works nice for all users which visited…

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## [Assistance needed upgrading Discourse](https://meta.discourse.org/t/assistance-needed-upgrading-discourse/389670)

<div class="topic-metadata">

**Author:** [@beitmenotyou](https://meta.discourse.org/u/beitmenotyou)\
**Replies:** 10\
**Last updated:** [November 26, 2025, 3:03am UTC](https://meta.discourse.org/t/assistance-needed-upgrading-discourse/389670 "2025-11-26T03:03:35Z")

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I don’t have an LLM tab on my device; I only have this options on the main AI settings page

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## [API works manually, but AI (Grok/xAI) does not reach VPS](https://meta.discourse.org/t/api-works-manually-but-ai-grok-xai-does-not-reach-vps/387960)

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**Author:** [@Enit](https://meta.discourse.org/u/Enit)\
**Replies:** 1\
**Last updated:** [November 25, 2025, 11:59pm UTC](https://meta.discourse.org/t/api-works-manually-but-ai-grok-xai-does-not-reach-vps/387960 "2025-11-25T23:59:58Z")

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My forum (www.enit.hu) runs on a rented VPS (Ubuntu, Discourse Docker). I am the only admin, the forum is private. Goal: Write/read via Grok (xAI) API so that conversations get eternal memory (infinite context). You ha…

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## [FR translation bug?](https://meta.discourse.org/t/fr-translation-bug/387979)

<div class="topic-metadata">

**Author:** [@Jeremie\_Leroy](https://meta.discourse.org/u/Jeremie_Leroy)\
**Replies:** 11\
**Last updated:** [November 25, 2025, 12:06am UTC](https://meta.discourse.org/t/fr-translation-bug/387979 "2025-11-25T00:06:29Z")

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Hi guys, I highlighted some weird things happening on the mobile version of forum.francaisalondres.com - I was wondering if you knew what is happening. Thanks for your help

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## [Theme Identification](https://meta.discourse.org/t/theme-identification/389519)

<div class="topic-metadata">

**Author:** [@Timelord](https://meta.discourse.org/u/Timelord)\
**Replies:** 3\
**Last updated:** [November 24, 2025, 8:20pm UTC](https://meta.discourse.org/t/theme-identification/389519 "2025-11-24T20:20:44Z")

</div>

Does anyone know what theme this site is running? Something custom, or one that is available on meta?

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