# Support **URL:** https://meta.discourse.org/c/support/6.md?page=276 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 277 --- ## [Is there a way to automatically lower a trust level](https://meta.discourse.org/t/is-there-a-way-to-automatically-lower-a-trust-level/273970)
**Author:** [@Simon\_Edge](https://meta.discourse.org/u/Simon_Edge)\ **Replies:** 12\ **Last updated:** [August 5, 2023, 5:19am UTC](https://meta.discourse.org/t/is-there-a-way-to-automatically-lower-a-trust-level/273970 "2023-08-05T05:19:56Z")
Is there any way to automatically lower a user’s trust level when they leave a group. We have a patreon set up where users are sorted into the correct groups as they sign up via an invite. Everything is working fine the… --- ## [Site loads on IP, but not on subdomain](https://meta.discourse.org/t/site-loads-on-ip-but-not-on-subdomain/273816)
**Author:** [@Jacob\_Peebles](https://meta.discourse.org/u/Jacob_Peebles)\ **Replies:** 6\ **Last updated:** [August 5, 2023, 3:43am UTC](https://meta.discourse.org/t/site-loads-on-ip-but-not-on-subdomain/273816 "2023-08-05T03:43:46Z")
Hello, I’ve setup bitnami discourse here, http://34.139.129.190/ on GCP, and I have added an A record to point it to here, forum.employ.com Unfortunately the subdomain appears to just spin…but the IP address loads no p… --- ## [How can I use GUI to access the postgresql db in docker](https://meta.discourse.org/t/how-can-i-use-gui-to-access-the-postgresql-db-in-docker/274023)
**Author:** [@Alex\_王](https://meta.discourse.org/u/Alex_%E7%8E%8B)\ **Replies:** 1\ **Last updated:** [August 4, 2023, 11:29pm UTC](https://meta.discourse.org/t/how-can-i-use-gui-to-access-the-postgresql-db-in-docker/274023 "2023-08-04T23:29:04Z")
Hi everyone! I aleady deloyed the discourse docker on a AWS EC2. And I want use a gui tool to visit the postgre database. how I can do this? Thanks! --- ## [Can Trust Levels Be Componentized (vs Encapsulating)?](https://meta.discourse.org/t/can-trust-levels-be-componentized-vs-encapsulating/274000)
**Author:** [@catchthewavecoke](https://meta.discourse.org/u/catchthewavecoke)\ **Replies:** 2\ **Last updated:** [August 4, 2023, 8:21pm UTC](https://meta.discourse.org/t/can-trust-levels-be-componentized-vs-encapsulating/274000 "2023-08-04T20:21:44Z")
In our community we are leveraging user “trust levels” so that select categories are only visible to that trust level. High trust levels (say level 3) encapsulates lower trust levels (higher trust than level 2 for examp… --- ## [Discourse on DigitalOcean Droplet, and Wordpress on Cloudways? Is this possible?](https://meta.discourse.org/t/discourse-on-digitalocean-droplet-and-wordpress-on-cloudways-is-this-possible/274005)
**Author:** [@earlysound](https://meta.discourse.org/u/earlysound)\ **Replies:** 1\ **Last updated:** [August 4, 2023, 6:50pm UTC](https://meta.discourse.org/t/discourse-on-digitalocean-droplet-and-wordpress-on-cloudways-is-this-possible/274005 "2023-08-04T18:50:36Z")
Our organization is currently leveraging WordPress, hosted on a managed server with Cloudways, to run our membership community. We are contemplating the introduction of a Discourse forum to further enrich the engagement … --- ## [How to set up Discourse for selling memberships to online courses?](https://meta.discourse.org/t/how-to-set-up-discourse-for-selling-memberships-to-online-courses/273921)
**Author:** [@nplanchon](https://meta.discourse.org/u/nplanchon)\ **Replies:** 4\ **Last updated:** [August 4, 2023, 6:46pm UTC](https://meta.discourse.org/t/how-to-set-up-discourse-for-selling-memberships-to-online-courses/273921 "2023-08-04T18:46:55Z")
I am working with authors who are wanting to create an online course from their upcoming publication. They would like to… Create a ticketed live workshop event for each chapter via live video chat Sell an online works… --- ## [Push notification settings - iOS](https://meta.discourse.org/t/push-notification-settings-ios/273978)
**Author:** [@discoursejl](https://meta.discourse.org/u/discoursejl)\ **Replies:** 2\ **Last updated:** [August 4, 2023, 5:28pm UTC](https://meta.discourse.org/t/push-notification-settings-ios/273978 "2023-08-04T17:28:24Z")
Anyone have trouble getting notifications on iOS even if they are enabled on the user profile and they accept them when adding the Discourse instance to their device home screen? --- ## [Automatic deletion of "inactive" users](https://meta.discourse.org/t/automatic-deletion-of-inactive-users/120625)
**Author:** [@L30110](https://meta.discourse.org/u/L30110)\ **Replies:** 3\ **Last updated:** [August 4, 2023, 4:37pm UTC](https://meta.discourse.org/t/automatic-deletion-of-inactive-users/120625 "2023-08-04T16:37:26Z")
Are there any settings that affect automatic deletion of “inactive” users other than: clean up inactive users after days which I have set to 0 in an attempt to disable ALL automatic deletions of users under any circumst… --- ## [Help with installing discourse multi-site on GCP (Google cloud platform)](https://meta.discourse.org/t/help-with-installing-discourse-multi-site-on-gcp-google-cloud-platform/273973)
**Author:** [@Jacob\_Peebles](https://meta.discourse.org/u/Jacob_Peebles)\ **Replies:** 2\ **Last updated:** [August 4, 2023, 3:56pm UTC](https://meta.discourse.org/t/help-with-installing-discourse-multi-site-on-gcp-google-cloud-platform/273973 "2023-08-04T15:56:59Z")
Hello, So I realize there is a hosted version of discourse, so if this post is inappropriate, or not allowed, I understand. What I am hoping to find is a resource, or person, that is familiar with setting up discourse … --- ## [Restrict access to website](https://meta.discourse.org/t/restrict-access-to-website/273977)
**Author:** [@julie.boyer](https://meta.discourse.org/u/julie.boyer)\ **Replies:** 3\ **Last updated:** [August 4, 2023, 3:26pm UTC](https://meta.discourse.org/t/restrict-access-to-website/273977 "2023-08-04T15:26:16Z")
Is there a way to restrict access to the site to only people that have been given the link? We would like to only have people that register to the site to be provided a link and it not be something where someone can just… --- ## [Trying to understand Discourse behavior after Lightsail reboot/restart](https://meta.discourse.org/t/trying-to-understand-discourse-behavior-after-lightsail-reboot-restart/273971)
**Author:** [@Jim\_Starkweather](https://meta.discourse.org/u/Jim_Starkweather)\ **Replies:** 5\ **Last updated:** [August 4, 2023, 2:52pm UTC](https://meta.discourse.org/t/trying-to-understand-discourse-behavior-after-lightsail-reboot-restart/273971 "2023-08-04T14:52:12Z")
I have been having some burst mode issues recently with my Lightsail server. After a stop and restart to get the server back up, I have noted twice now (and in prior 2 years as well) that while the homepage will load a c… --- ## [Wrong link redirection for multi-domain forums](https://meta.discourse.org/t/wrong-link-redirection-for-multi-domain-forums/277717)
**Author:** [@Yang1](https://meta.discourse.org/u/Yang1)\ **Replies:** 0\ **Last updated:** [August 4, 2023, 8:27am UTC](https://meta.discourse.org/t/wrong-link-redirection-for-multi-domain-forums/277717 "2023-08-04T08:27:35Z")
Hello, I have used the Custom Header Links component, and it is very user-friendly and has been of great help to us. However, I encountered an issue with my bilingual website. The English version is ending with “.com,” w… --- ## [Published/Scheduled Posts 'Watching First Post' notifications not being triggered](https://meta.discourse.org/t/published-scheduled-posts-watching-first-post-notifications-not-being-triggered/273849)
**Author:** [@Nacho\_Caballero](https://meta.discourse.org/u/Nacho_Caballero)\ **Replies:** 8\ **Last updated:** [August 4, 2023, 7:59am UTC](https://meta.discourse.org/t/published-scheduled-posts-watching-first-post-notifications-not-being-triggered/273849 "2023-08-04T07:59:43Z")
I updated to beta8 on August 1 and that’s when notifications of type 17 (watching\_first\_post) stopped being triggered. The latest watching\_first\_post notification I have on my site has timestamp 2023-07-31T08:00+02:00. … --- ## [How to make a header menu with submenus?](https://meta.discourse.org/t/how-to-make-a-header-menu-with-submenus/273607)
**Author:** [@roamerlnn](https://meta.discourse.org/u/roamerlnn)\ **Replies:** 4\ **Last updated:** [August 4, 2023, 6:17am UTC](https://meta.discourse.org/t/how-to-make-a-header-menu-with-submenus/273607 "2023-08-04T06:17:04Z")
Hi , I have installed Custom Header Links and Header submenus.But I don’t know how to make a header menu - with submenus like this?Can anyone help me? Thanks. --- ## [Best "Support" Option Other Than Email?](https://meta.discourse.org/t/best-support-option-other-than-email/273815)
**Author:** [@discoursejl](https://meta.discourse.org/u/discoursejl)\ **Replies:** 9\ **Last updated:** [August 4, 2023, 5:26am UTC](https://meta.discourse.org/t/best-support-option-other-than-email/273815 "2023-08-04T05:26:58Z")
I was looking for a ticketing/customer support plugin but cannot find anything that seems up to date or maintained. Has anyone found any better ways to keep support on the Discourse platform and not just provide an emai… --- ## [Customising the certificate that discobot awards](https://meta.discourse.org/t/customising-the-certificate-that-discobot-awards/273863)
**Author:** [@discoursejl](https://meta.discourse.org/u/discoursejl)\ **Replies:** 7\ **Last updated:** [August 4, 2023, 2:34am UTC](https://meta.discourse.org/t/customising-the-certificate-that-discobot-awards/273863 "2023-08-04T02:34:00Z")
Any idea what logo the Certificate of Achievement pulls from to generate or if we can upload one specifically for that? --- ## [What does the green circle mean in chats?](https://meta.discourse.org/t/what-does-the-green-circle-mean-in-chats/273912)
**Author:** [@LxmasWasntHere](https://meta.discourse.org/u/LxmasWasntHere)\ **Replies:** 1\ **Last updated:** [August 4, 2023, 1:56am UTC](https://meta.discourse.org/t/what-does-the-green-circle-mean-in-chats/273912 "2023-08-04T01:56:06Z")
Do they mean they’re online in the discourse meta (the whole discourse forum), or does it mean they’re online in the chat? --- ## [Manage multiple Discourse instances from one place only](https://meta.discourse.org/t/manage-multiple-discourse-instances-from-one-place-only/81636)
**Author:** [@kullboys](https://meta.discourse.org/u/kullboys)\ **Replies:** 4\ **Last updated:** [August 4, 2023, 12:33am UTC](https://meta.discourse.org/t/manage-multiple-discourse-instances-from-one-place-only/81636 "2023-08-04T00:33:07Z")
Hello everyone If you manage multiple Discourse forums (I’m taking care of two), you often find yourself doing repetitive work: upgrading core/plugins, various settings & styling and so on. If I’d have one more forum to… --- ## [Make chats visible to "reply"](https://meta.discourse.org/t/make-chats-visible-to-reply/273908)
**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\ **Replies:** 1\ **Last updated:** [September 11, 2023, 10:16am UTC](https://meta.discourse.org/t/make-chats-visible-to-reply/273908 "2023-09-11T10:16:05Z")
It’s possible to change or add the option to display chat only who can reply (not see) categories? That should add compatibility with Discourse Category Lockdown :slight\_smile: --- ## [About limiting post viewing](https://meta.discourse.org/t/about-limiting-post-viewing/273888)
**Author:** [@Alex\_王](https://meta.discourse.org/u/Alex_%E7%8E%8B)\ **Replies:** 0\ **Last updated:** [August 3, 2023, 8:53pm UTC](https://meta.discourse.org/t/about-limiting-post-viewing/273888 "2023-08-03T20:53:38Z")
Hi everyone, I am considering a feature that allowed free user to view only the title/summary of a post in a certain category(like the vip cateogry), but not able to click on the post to read the full content. Or a fre… --- ## [Fonts not displaying correctly](https://meta.discourse.org/t/fonts-not-displaying-correctly/273871)
**Author:** [@David\_Pettijohn](https://meta.discourse.org/u/David_Pettijohn)\ **Replies:** 1\ **Last updated:** [August 3, 2023, 6:49pm UTC](https://meta.discourse.org/t/fonts-not-displaying-correctly/273871 "2023-08-03T18:49:46Z")
My discourse fonts are set to Arial. It looks correct in preview mode, but they display incorrectly to public end users https://www.nutritionsecurityplc.org/ I saw in another forum to uncheck Prevent anons from downloadi… --- ## ["Visit as a new user"](https://meta.discourse.org/t/visit-as-a-new-user/133129)
**Author:** [@taonmatt](https://meta.discourse.org/u/taonmatt)\ **Replies:** 2\ **Last updated:** [September 11, 2023, 10:02am UTC](https://meta.discourse.org/t/visit-as-a-new-user/133129 "2023-09-11T10:02:47Z")
Hi. Is there a feature as a site-admin to view my discourse site as if I was a new user. It’s getting increasingly hard for me to imagine what the new user experience is like and rather than have to keep creating new a… --- ## [Onebox image size setting for comments on wordpress](https://meta.discourse.org/t/onebox-image-size-setting-for-comments-on-wordpress/273819)
**Author:** [@anon48433008](https://meta.discourse.org/u/anon48433008)\ **Replies:** 1\ **Last updated:** [August 3, 2023, 5:40pm UTC](https://meta.discourse.org/t/onebox-image-size-setting-for-comments-on-wordpress/273819 "2023-08-03T17:40:38Z")
On Discourse onebox thumbnails have a nice size setting when those comments populate on the blog they are missing and render too large I was looking at what I could add to my blog possibly as a custom css element b… --- ## [Browser detection script (only!) malfunctioning on Pale Moon 32.x](https://meta.discourse.org/t/browser-detection-script-only-malfunctioning-on-pale-moon-32-x/273848)
**Author:** [@TuggyNE](https://meta.discourse.org/u/TuggyNE)\ **Replies:** 2\ **Last updated:** [August 3, 2023, 4:04pm UTC](https://meta.discourse.org/t/browser-detection-script-only-malfunctioning-on-pale-moon-32-x/273848 "2023-08-03T16:04:51Z")
On the majority of Discourse instances I visit with Pale Moon 32.x, I initially get a crippled view with a “browser too old” banner at the top. However, this is a false positive from the browser-detect JS, since using an… --- ## [Red sticky warning for admins ⚠️ (this message is only visible to site administrators)](https://meta.discourse.org/t/red-sticky-warning-for-admins-este-mensaje-solo-lo-ven-los-administradores-del-sitio/265987)
**Author:** [@Mr.X\_Mr.X](https://meta.discourse.org/u/Mr.X_Mr.X)\ **Replies:** 5\ **Last updated:** [August 3, 2023, 3:22pm UTC](https://meta.discourse.org/t/red-sticky-warning-for-admins-este-mensaje-solo-lo-ven-los-administradores-del-sitio/265987 "2023-08-03T15:22:50Z")
Hola, me aparece esta barra roja fija cuando inicio sesión como administrador. No hay forma de quitarla y no viene con ninguna otra advertencia de error. Abajo está el error, el foro está en español. ¿Alguna idea de qué lo está causando… --- ## [Make Discourse login button open a new window for SSO from Wordpress](https://meta.discourse.org/t/make-discourse-login-button-open-a-new-window-for-sso-from-wordpress/273846)
**Author:** [@Fma965](https://meta.discourse.org/u/Fma965)\ **Replies:** 0\ **Last updated:** [August 3, 2023, 3:20pm UTC](https://meta.discourse.org/t/make-discourse-login-button-open-a-new-window-for-sso-from-wordpress/273846 "2023-08-03T15:20:07Z")
Hey Guys, Is there some easy way to override the Login button behavour (all instances) that when clicked instead of it directly redirecting to my SSO provider (wordpress) it opens a new window, i would like to make it s… --- ## [Chat Online Status](https://meta.discourse.org/t/chat-online-status/273844)
**Author:** [@discoursejl](https://meta.discourse.org/u/discoursejl)\ **Replies:** 1\ **Last updated:** [August 3, 2023, 3:14pm UTC](https://meta.discourse.org/t/chat-online-status/273844 "2023-08-03T15:14:48Z")
Users in chat have a green circle around their profile picture. Where can that be disabled if they don’t want to appear online? From what I have found online that was a plugin. Can’t find the out of the box settings for … --- ## [Can I use Discourse Algolia Search in the Search Banner?](https://meta.discourse.org/t/can-i-use-discourse-algolia-search-in-the-search-banner/273826)
**Author:** [@simon-g](https://meta.discourse.org/u/simon-g)\ **Replies:** 1\ **Last updated:** [December 31, 2022, 8:39am UTC](https://meta.discourse.org/t/can-i-use-discourse-algolia-search-in-the-search-banner/273826 "2022-12-31T08:39:04Z")
Would it be possible to use this with Discourse Algolia Search ? --- ## [Failed to install](https://meta.discourse.org/t/failed-to-install/273479)
**Author:** [@Deveroonie](https://meta.discourse.org/u/Deveroonie)\ **Replies:** 5\ **Last updated:** [August 3, 2023, 12:37pm UTC](https://meta.discourse.org/t/failed-to-install/273479 "2023-08-03T12:37:22Z")
I’m trying to install Discourse but am getting this 2023-08-01 12:27:18.881 UTC \[42\] LOG: database system is shut down FAILED -------------------- Pups::ExecError: cd /var/www/discourse && sudo -H -E -u discourse bas… --- ## [Are the posts translated automatically?](https://meta.discourse.org/t/are-the-posts-translated-automatically/274905)
**Author:** [@andrei.stoian](https://meta.discourse.org/u/andrei.stoian)\ **Replies:** 1\ **Last updated:** [August 3, 2023, 11:22am UTC](https://meta.discourse.org/t/are-the-posts-translated-automatically/274905 "2023-08-03T11:22:12Z")
Hello, Does the translator automatically translates all posts when added to the forum as in initial step? Or it translates only the posts triggered for translation by a user? Thank you. [Previous page](https://meta.discourse.org/c/support/6.md?page=275) [Next page](https://meta.discourse.org/c/support/6.md?page=277)