# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=280

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 281

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## [Error when bootstrapping: postgres already running stop container](https://meta.discourse.org/t/error-when-bootstrapping-postgres-already-running-stop-container/272574)

<div class="topic-metadata">

**Author:** [@JJ\_IA](https://meta.discourse.org/u/JJ_IA)\
**Replies:** 2\
**Last updated:** [July 24, 2023, 5:00am UTC](https://meta.discourse.org/t/error-when-bootstrapping-postgres-already-running-stop-container/272574 "2023-07-24T05:00:22Z")

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I was trying to follow this guide and minimize downtime for a 2-container setup. However it seems to require that I stop the data container in order to bootstrap web\_only (on same machine). Any ideas?

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## [Trying to prevent some emojies](https://meta.discourse.org/t/trying-to-prevent-some-emojies/272559)

<div class="topic-metadata">

**Author:** [@inj3ct0r](https://meta.discourse.org/u/inj3ct0r)\
**Replies:** 2\
**Last updated:** [July 23, 2023, 5:14pm UTC](https://meta.discourse.org/t/trying-to-prevent-some-emojies/272559 "2023-07-23T17:14:45Z")

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hello ? im trying to prevent some emojies and i used the replacement words :fu\*\*: i replaced this emojie with → bad word and it works fine, but if i write it with another words in the same line not working :frowning: …

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## [Wordpress and Discourse instance + some other functionality on one droplet](https://meta.discourse.org/t/wordpress-and-discourse-instance-some-other-functionality-on-one-droplet/272555)

<div class="topic-metadata">

**Author:** [@ValGun](https://meta.discourse.org/u/ValGun)\
**Replies:** 1\
**Last updated:** [July 23, 2023, 2:45pm UTC](https://meta.discourse.org/t/wordpress-and-discourse-instance-some-other-functionality-on-one-droplet/272555 "2023-07-23T14:45:13Z")

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Hello All! My Discourse instance is installed on Digital Ocean droplet. I need to install Wordpress site also onto this droplet and for login page of discourse instance to be a menu item on this wordpress site (and some…

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## [A user could edit the questions of another?](https://meta.discourse.org/t/a-user-could-edit-the-questions-of-another/272549)

<div class="topic-metadata">

**Author:** [@Deisy\_Mayo\_Vélez](https://meta.discourse.org/u/Deisy_Mayo_V%C3%A9lez)\
**Replies:** 2\
**Last updated:** [July 23, 2023, 1:05pm UTC](https://meta.discourse.org/t/a-user-could-edit-the-questions-of-another/272549 "2023-07-23T13:05:39Z")

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Hi. I’m looking to configure that the team can be a contributor to all forum responses, that is, they can edit someone else’s response to build the correct text.

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## [Passwords and custom user fields left as they are after anonymizing an account?](https://meta.discourse.org/t/passwords-and-custom-user-fields-left-as-they-are-after-anonymizing-an-account/276037)

<div class="topic-metadata">

**Author:** [@sebix1](https://meta.discourse.org/u/sebix1)\
**Replies:** 5\
**Last updated:** [July 23, 2023, 8:47am UTC](https://meta.discourse.org/t/passwords-and-custom-user-fields-left-as-they-are-after-anonymizing-an-account/276037 "2023-07-23T08:47:47Z")

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Why are the password and custom fields of the anonymized user not deleted/anonymized?

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## [Deleting Users in rails console](https://meta.discourse.org/t/deleting-users-in-rails-console/141540)

<div class="topic-metadata">

**Author:** [@\_fuchs](https://meta.discourse.org/u/_fuchs)\
**Replies:** 11\
**Last updated:** [July 23, 2023, 8:35am UTC](https://meta.discourse.org/t/deleting-users-in-rails-console/141540 "2023-07-23T08:35:10Z")

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We are using SSO to log in users that autenticated on our main website One of our users got a message (on login) that there was an error and that she should contact an administrator. So we searched for her but could not…

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## [Does web based updates replace rebuilding the container?](https://meta.discourse.org/t/does-web-based-updates-replace-rebuilding-the-container/102090)

<div class="topic-metadata">

**Author:** [@vitorl](https://meta.discourse.org/u/vitorl)\
**Replies:** 11\
**Last updated:** [July 23, 2023, 6:15am UTC](https://meta.discourse.org/t/does-web-based-updates-replace-rebuilding-the-container/102090 "2023-07-23T06:15:31Z")

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I have been doing web based upgrades at admin/upgrade and since I tend to have very high up times, does this replace replace the updates that are done when rebuilding the container with ./launcher rebuild? Also, when I …

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## [Automatically replacing some tags with categories on existing forum](https://meta.discourse.org/t/automatically-replacing-some-tags-with-categories-on-existing-forum/272450)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 4\
**Last updated:** [July 23, 2023, 12:09am UTC](https://meta.discourse.org/t/automatically-replacing-some-tags-with-categories-on-existing-forum/272450 "2023-07-23T00:09:37Z")

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I’m considering adding some categories, and it would make things easier to be able to use a series of commands along the lines of “Move all topics with tag x to category y”. In some cases I would want to remove the tag …

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## [User can't change his email address](https://meta.discourse.org/t/user-cant-change-his-email-address/132394)

<div class="topic-metadata">

**Author:** [@Krischan](https://meta.discourse.org/u/Krischan)\
**Replies:** 8\
**Last updated:** [November 3, 2019, 9:03pm UTC](https://meta.discourse.org/t/user-cant-change-his-email-address/132394 "2019-11-03T21:03:35Z")

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We have a user who is not able to change his email. When he clicks the link in the confirmation mail to authorize the new address, he gets a 500: This can be reproduced with different email adresses. We tried to repr…

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## [I need help to edit the sidebar](https://meta.discourse.org/t/i-need-help-to-edit-the-sidebar/272070)

<div class="topic-metadata">

**Author:** [@Olya\_Fursova](https://meta.discourse.org/u/Olya_Fursova)\
**Replies:** 13\
**Last updated:** [July 22, 2023, 7:58am UTC](https://meta.discourse.org/t/i-need-help-to-edit-the-sidebar/272070 "2023-07-22T07:58:44Z")

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I need to create an extra section in side menu and make it properly. The way it did it with vanilla js is error prone and just not fit Discourse’s philosophy. I have read Developing Discourse Themes & Theme Components t…

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## [What's this read indicator in PMs?](https://meta.discourse.org/t/whats-this-read-indicator-in-pms/272470)

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**Author:** [@hello-smile6](https://meta.discourse.org/u/hello-smile6)\
**Replies:** 2\
**Last updated:** [July 22, 2023, 6:10am UTC](https://meta.discourse.org/t/whats-this-read-indicator-in-pms/272470 "2023-07-22T06:10:52Z")

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I’ve only ever seen this on a few seemingly random PMs, what is this? As far as I can tell, it seems to be part of Discourse core.

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## [Only ONE of my members can't post emojis from the post bar icon](https://meta.discourse.org/t/only-one-of-my-members-cant-post-emojis-from-the-post-bar-icon/272341)

<div class="topic-metadata">

**Author:** [@Kartoon](https://meta.discourse.org/u/Kartoon)\
**Replies:** 3\
**Last updated:** [July 21, 2023, 10:40pm UTC](https://meta.discourse.org/t/only-one-of-my-members-cant-post-emojis-from-the-post-bar-icon/272341 "2023-07-21T22:40:32Z")

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As far as I’m aware this only affects a single member as no one else has mentioned it and all my normal active members seem to be using them the same as usual though I’ve now asked if anyone else has the issue. He claim…

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## [Search logs seem unrealistic? 🤔](https://meta.discourse.org/t/search-logs-seem-unrealistic/272446)

<div class="topic-metadata">

**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 0\
**Last updated:** [July 21, 2023, 8:08pm UTC](https://meta.discourse.org/t/search-logs-seem-unrealistic/272446 "2023-07-21T20:08:02Z")

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Can anyone help me understand my monthly search log results please? According to this: The most popular search term in the last 30 days has been “motogp”, and it’s only been search for 19x times in the last 30 days…

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## [Is it possible to change auto-close settings by category?](https://meta.discourse.org/t/is-it-possible-to-change-auto-close-settings-by-category/272416)

<div class="topic-metadata">

**Author:** [@Fred\_Koehler](https://meta.discourse.org/u/Fred_Koehler)\
**Replies:** 3\
**Last updated:** [July 21, 2023, 7:14pm UTC](https://meta.discourse.org/t/is-it-possible-to-change-auto-close-settings-by-category/272416 "2023-07-21T19:14:41Z")

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We’re exploring using our self-hosted instance of Discourse to run contests, and we’d like to auto close topics in contest categories after a certain number of replies (say 5). I see where I can set the entire site to au…

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## [Issues while installing Discourse on WSL](https://meta.discourse.org/t/issues-while-installing-discourse-on-wsl/272297)

<div class="topic-metadata">

**Author:** [@resakdo22](https://meta.discourse.org/u/resakdo22)\
**Replies:** 3\
**Last updated:** [July 21, 2023, 2:38pm UTC](https://meta.discourse.org/t/issues-while-installing-discourse-on-wsl/272297 "2023-07-21T14:38:27Z")

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Hello! I’m trying to get a local instance of Discourse on my Windows 11 machine to work on development using WSL. Let me first just say that I’m both new to Discourse, Ubuntu and WSL. So the errors clearly are coming fr…

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## [NoMethodError on development install](https://meta.discourse.org/t/nomethoderror-on-development-install/272294)

<div class="topic-metadata">

**Author:** [@soulseekah](https://meta.discourse.org/u/soulseekah)\
**Replies:** 3\
**Last updated:** [July 21, 2023, 11:06am UTC](https://meta.discourse.org/t/nomethoderror-on-development-install/272294 "2023-07-21T11:06:08Z")

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I’m running 3.1.0-beta6 and getting the following error: Started GET "/" for 92.62.56.207 at 2023-07-20 13:15:36 +0000 NoMethodError (undefined method \`size' for #\<Rack::Lint::InputWrapper:0x00007f528702bdf0 @input=#\<St…

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## [Due to extreme load, this is temporarily being shown to everyone... when it's not really the case](https://meta.discourse.org/t/due-to-extreme-load-this-is-temporarily-being-shown-to-everyone-when-its-not-really-the-case/268636)

<div class="topic-metadata">

**Author:** [@Crius](https://meta.discourse.org/u/Crius)\
**Replies:** 19\
**Last updated:** [July 21, 2023, 7:57am UTC](https://meta.discourse.org/t/due-to-extreme-load-this-is-temporarily-being-shown-to-everyone-when-its-not-really-the-case/268636 "2023-07-21T07:57:33Z")

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Hey there, this message started popping out nearly constantly since I last updated discourse a couple of days ago. I wouldn’t have opened a topic here if not for the reason that… it’s not true. The message appear b…

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## [How to get the Template variables to populate?](https://meta.discourse.org/t/how-to-get-the-template-variables-to-populate/271526)

<div class="topic-metadata">

**Author:** [@michellefs](https://meta.discourse.org/u/michellefs)\
**Replies:** 3\
**Last updated:** [July 20, 2023, 7:40pm UTC](https://meta.discourse.org/t/how-to-get-the-template-variables-to-populate/271526 "2023-07-20T19:40:18Z")

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I’m having some difficulty seeing the pre-filled variables the plugin supports. Every other aspect of this plugin is working as expected, and it’s awesome! :+1: :+1: I have the Discourse Templates plugin installed, and …

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## [Setting a default month that's not the current month](https://meta.discourse.org/t/setting-a-default-month-thats-not-the-current-month/272265)

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**Author:** [@Lilly](https://meta.discourse.org/u/Lilly)\
**Replies:** 1\
**Last updated:** [July 20, 2023, 5:05pm UTC](https://meta.discourse.org/t/setting-a-default-month-thats-not-the-current-month/272265 "2023-07-20T17:05:15Z")

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i have a football schedule up and running on our forum now with entries for each game for first 6 weeks of season that can be updated with links and more details. this is a great tool for us with all the topics related t…

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## [Is there a direct link to create a Post Voting topic?](https://meta.discourse.org/t/is-there-a-direct-link-to-create-a-post-voting-topic/272247)

<div class="topic-metadata">

**Author:** [@oopsyscoops](https://meta.discourse.org/u/oopsyscoops)\
**Replies:** 1\
**Last updated:** [July 20, 2023, 9:25am UTC](https://meta.discourse.org/t/is-there-a-direct-link-to-create-a-post-voting-topic/272247 "2023-07-20T09:25:14Z")

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Is there a direct link to create a new Q&A topic? You can use https://example.com/new-topic for regular topics.

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## [Rebuild fails with yarn errors](https://meta.discourse.org/t/rebuild-fails-with-yarn-errors/272189)

<div class="topic-metadata">

**Author:** [@bcotton](https://meta.discourse.org/u/bcotton)\
**Replies:** 12\
**Last updated:** [July 20, 2023, 1:37pm UTC](https://meta.discourse.org/t/rebuild-fails-with-yarn-errors/272189 "2023-07-20T13:37:07Z")

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I’m getting an error when upgrading my instance with ./launcher rebuild app on Ubuntu 22.04. As best I can tell, the problems start here: error /var/www/discourse/app/assets/javascripts/node\_modules/discourse: Command f…

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## [Some posts showing 'ignored content'](https://meta.discourse.org/t/some-posts-showing-ignored-content/272270)

<div class="topic-metadata">

**Author:** [@anon65426961](https://meta.discourse.org/u/anon65426961)\
**Replies:** 4\
**Last updated:** [July 20, 2023, 12:14pm UTC](https://meta.discourse.org/t/some-posts-showing-ignored-content/272270 "2023-07-20T12:14:24Z")

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Someone has posted this question at a forum where I’m a member but not an admin or moderator: “I noticed that a couple of posters, in particular one, frequently has “ignored content” in the main body of their post. Is t…

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## [Convert to Post Voting after topic creation](https://meta.discourse.org/t/convert-to-post-voting-after-topic-creation/272243)

<div class="topic-metadata">

**Author:** [@verilog15](https://meta.discourse.org/u/verilog15)\
**Replies:** 1\
**Last updated:** [July 20, 2023, 8:56am UTC](https://meta.discourse.org/t/convert-to-post-voting-after-topic-creation/272243 "2023-07-20T08:56:02Z")

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Thank you for the plugin! Is there a way to convert an already existing topic to in “post voting” mode? New topics in a category are being created in “post voting” mode but old ones don’t. Is there a way ‘convert’ them?

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## [Is Post Voting still in development?](https://meta.discourse.org/t/is-post-voting-still-in-development/272242)

<div class="topic-metadata">

**Author:** [@Firefishy](https://meta.discourse.org/u/Firefishy)\
**Replies:** 1\
**Last updated:** [July 20, 2023, 8:52am UTC](https://meta.discourse.org/t/is-post-voting-still-in-development/272242 "2023-07-20T08:52:17Z")

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Is this plugin still “in active development” per the banner? Any ETA for when it might be safe to install in a “production” environment?

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## [How to show privay policy and terms of service shown on sign up page](https://meta.discourse.org/t/how-to-show-privay-policy-and-terms-of-service-shown-on-sign-up-page/272227)

<div class="topic-metadata">

**Author:** [@kenjdarhan](https://meta.discourse.org/u/kenjdarhan)\
**Replies:** 0\
**Last updated:** [July 20, 2023, 6:06am UTC](https://meta.discourse.org/t/how-to-show-privay-policy-and-terms-of-service-shown-on-sign-up-page/272227 "2023-07-20T06:06:05Z")

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Hello, does anybody know how to make the privacy policy and terms of service links shown on the sign up page?

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## [DiscourseHub is draining battery when battery health is below 90%](https://meta.discourse.org/t/discoursehub-is-draining-battery-when-battery-health-is-below-90/238593)

<div class="topic-metadata">

**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 43\
**Last updated:** [July 20, 2023, 4:05am UTC](https://meta.discourse.org/t/discoursehub-is-draining-battery-when-battery-health-is-below-90/238593 "2023-07-20T04:05:24Z")

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This issue seems to be iOS 16 specific. I want into the Apple Store because of this and the guy had the same idea. DiscourseHub is consuming a huge chunk of my battery with little usage, this isn’t expected behavior. …

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## [Last line of post submitted by email missing](https://meta.discourse.org/t/last-line-of-post-submitted-by-email-missing/272193)

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**Author:** [@MikeNolan](https://meta.discourse.org/u/MikeNolan)\
**Replies:** 3\
**Last updated:** [July 20, 2023, 1:56am UTC](https://meta.discourse.org/t/last-line-of-post-submitted-by-email-missing/272193 "2023-07-20T01:56:22Z")

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One of my users has reported that in several cases the last line or two of his posts, done via email, are missing. The post were well below the character limit and there are no censored words, any ideas what might be c…

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## [Tag icons not appearing in the navigation sidebar](https://meta.discourse.org/t/tag-icons-not-appearing-in-the-navigation-sidebar/271392)

<div class="topic-metadata">

**Author:** [@eddowding](https://meta.discourse.org/u/eddowding)\
**Replies:** 3\
**Last updated:** [July 19, 2023, 2:54pm UTC](https://meta.discourse.org/t/tag-icons-not-appearing-in-the-navigation-sidebar/271392 "2023-07-19T14:54:20Z")

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In meta.discourse.org the icon shows up in the tag navigation on the left. When I try it, it doesn’t. It does show up correctly in the topic lists, etc. Just not in the navigation sidebar. What am I missing? Thanks!

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## [I'm having trouble installing a local Discourse instance on Windows 11](https://meta.discourse.org/t/im-having-trouble-installing-a-local-discourse-instance-on-windows-11/272117)

<div class="topic-metadata">

**Author:** [@resakdo22](https://meta.discourse.org/u/resakdo22)\
**Replies:** 6\
**Last updated:** [July 19, 2023, 2:51pm UTC](https://meta.discourse.org/t/im-having-trouble-installing-a-local-discourse-instance-on-windows-11/272117 "2023-07-19T14:51:06Z")

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Hello. I’m a developer that just recently discovered Discourse. I’m having trouble getting a local instance of Discourse to work on my Windows 11 machine. This local instance will be used to model and edit a custom them…

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## [Customising Login Page](https://meta.discourse.org/t/customising-login-page/272110)

<div class="topic-metadata">

**Author:** [@N3DSDude](https://meta.discourse.org/u/N3DSDude)\
**Replies:** 2\
**Last updated:** [July 19, 2023, 12:28pm UTC](https://meta.discourse.org/t/customising-login-page/272110 "2023-07-19T12:28:07Z")

</div>

Is there a way to customise the login page of a discourse community?

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