# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=281

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 282

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## [Multiple Choice Poll questions](https://meta.discourse.org/t/multiple-choice-poll-questions/105073)

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**Author:** [@Loki](https://meta.discourse.org/u/Loki)\
**Replies:** 7\
**Last updated:** [July 19, 2023, 12:27pm UTC](https://meta.discourse.org/t/multiple-choice-poll-questions/105073 "2023-07-19T12:27:23Z")

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Is it possible to add options to a multiple choice poll but not lose all the previous votes when doing so? Is it possible to reduce the font size of a multiple choice poll so that it doesn’t take up so much space (c…

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## [Community header side-bar Menu](https://meta.discourse.org/t/community-header-side-bar-menu/272102)

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**Author:** [@Dante\_Dante](https://meta.discourse.org/u/Dante_Dante)\
**Replies:** 0\
**Last updated:** [July 19, 2023, 11:12am UTC](https://meta.discourse.org/t/community-header-side-bar-menu/272102 "2023-07-19T11:12:32Z")

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Is there is an estimation when the “community header” or any customizable header in the side-bar Menu is coming back (next update or later)? I need to structure some UML and sitemap figures but I need to make sure it is…

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## [Since your last visit layers aligning to right](https://meta.discourse.org/t/since-your-last-visit-layers-aligning-to-right/272035)

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**Author:** [@Jim\_Starkweather](https://meta.discourse.org/u/Jim_Starkweather)\
**Replies:** 1\
**Last updated:** [July 19, 2023, 8:31am UTC](https://meta.discourse.org/t/since-your-last-visit-layers-aligning-to-right/272035 "2023-07-19T08:31:43Z")

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Not a huge issue but some of my users are asking about it. Baiscally my emails for “Since your last visit” have gone all right aligned. I haven’t made any changes to that feature that I am aware of. Anyone know why this …

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## [Is it possible to add banner carousel?](https://meta.discourse.org/t/is-it-possible-to-add-banner-carousel/272092)

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**Author:** [@AryaM](https://meta.discourse.org/u/AryaM)\
**Replies:** 0\
**Last updated:** [July 19, 2023, 9:41am UTC](https://meta.discourse.org/t/is-it-possible-to-add-banner-carousel/272092 "2023-07-19T09:41:00Z")

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I need to put a scrollable banner for my community, which can also auto scroll. Do we have a plugin for that? Something like this.

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## [Does it count as a user viewing/reading a topic if they preview it from another topic?](https://meta.discourse.org/t/does-it-count-as-a-user-viewing-reading-a-topic-if-they-preview-it-from-another-topic/272066)

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**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 0\
**Last updated:** [July 19, 2023, 6:25am UTC](https://meta.discourse.org/t/does-it-count-as-a-user-viewing-reading-a-topic-if-they-preview-it-from-another-topic/272066 "2023-07-19T06:25:47Z")

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If users click this drop-down arrow, read the linked topic right here and never leave this primary topic, do they get any view/read stats? e.g. if I pulled a report for users that read that linked topic, if a user just h…

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## [Forum does not work](https://meta.discourse.org/t/forum-does-not-work/243017)

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**Author:** [@Pandabear](https://meta.discourse.org/u/Pandabear)\
**Replies:** 4\
**Last updated:** [July 18, 2023, 8:43pm UTC](https://meta.discourse.org/t/forum-does-not-work/243017 "2023-07-18T20:43:22Z")

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Hello everyone, I edit the message because the forum was down and I didn’t know why. Now I do. The forum www.holaforo.com uses cdn with bunny, and some user uploaded a song to the forum and bunny deactivated my account.…

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## [What's the best way to display an arbitrary button in a post?](https://meta.discourse.org/t/whats-the-best-way-to-display-an-arbitrary-button-in-a-post/271795)

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**Author:** [@adamengst](https://meta.discourse.org/u/adamengst)\
**Replies:** 10\
**Last updated:** [July 18, 2023, 7:32pm UTC](https://meta.discourse.org/t/whats-the-best-way-to-display-an-arbitrary-button-in-a-post/271795 "2023-07-18T19:32:31Z")

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For the occasional post in our forum, I’d like to create a button that would, for instance, make it obvious what to click to register for a race, sign up to volunteer, or donate for a fundraising campaign. Just something…

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## [How to reset the new user tips for everyone?](https://meta.discourse.org/t/how-to-reset-the-new-user-tips-for-everyone/283094)

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**Author:** [@thoka](https://meta.discourse.org/u/thoka)\
**Replies:** 4\
**Last updated:** [July 18, 2023, 7:21pm UTC](https://meta.discourse.org/t/how-to-reset-the-new-user-tips-for-everyone/283094 "2023-07-18T19:21:49Z")

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Would love to learn, how to enable this for all users via command line. Most of them will love it.

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## [Delete/undelete icon did not update in discobot's advanced tutorial during the 'undelete' section](https://meta.discourse.org/t/delete-undelete-icon-did-not-update-in-discobots-advanced-tutorial-during-the-undelete-section/271900)

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**Author:** [@da5nsy](https://meta.discourse.org/u/da5nsy)\
**Replies:** 4\
**Last updated:** [July 18, 2023, 6:47pm UTC](https://meta.discourse.org/t/delete-undelete-icon-did-not-update-in-discobots-advanced-tutorial-during-the-undelete-section/271900 "2023-07-18T18:47:17Z")

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The message was deleted, but the button under it did not update (from a bin icon to a undo icon) until I refreshed the page. On discuss.logseq.com Using Firefox 115.0.2, Windows 10

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## [Adding new members to private chats](https://meta.discourse.org/t/adding-new-members-to-private-chats/271995)

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**Author:** [@sok777](https://meta.discourse.org/u/sok777)\
**Replies:** 2\
**Last updated:** [July 18, 2023, 3:07pm UTC](https://meta.discourse.org/t/adding-new-members-to-private-chats/271995 "2023-07-18T15:07:07Z")

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I remember this has been discussed before but I simply cannot find it on the search, so apologies in advance if it’s a duplication. Are there any plans to let us add more members to existing private chats without openin…

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## [Users notified of unlisted topic creation](https://meta.discourse.org/t/users-notified-of-unlisted-topic-creation/271895)

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**Author:** [@ondrej](https://meta.discourse.org/u/ondrej)\
**Replies:** 12\
**Last updated:** [July 18, 2023, 1:43pm UTC](https://meta.discourse.org/t/users-notified-of-unlisted-topic-creation/271895 "2023-07-18T13:43:51Z")

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Not sure if this is by design but it seems illogical to me. If a user is watching a certain tag or category they are notified when staff create an unlisted topic in that category.\* This defeats the point of having an ‘u…

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## [Disable reply option on every new topic users create](https://meta.discourse.org/t/disable-reply-option-on-every-new-topic-users-create/271960)

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**Author:** [@Alergic\_Alb](https://meta.discourse.org/u/Alergic_Alb)\
**Replies:** 6\
**Last updated:** [July 18, 2023, 1:13pm UTC](https://meta.discourse.org/t/disable-reply-option-on-every-new-topic-users-create/271960 "2023-07-18T13:13:22Z")

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Hello, I have installed recenlty discourse and im not finding a way how to disable reply option by default with any kind of option, i want users to create topic only, but not to reply on it. Please help me out

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## [I can't react to posts](https://meta.discourse.org/t/i-cant-react-to-posts/271977)

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**Author:** [@microhit](https://meta.discourse.org/u/microhit)\
**Replies:** 2\
**Last updated:** [July 18, 2023, 12:44pm UTC](https://meta.discourse.org/t/i-cant-react-to-posts/271977 "2023-07-18T12:44:40Z")

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I just installed Reactions, it is turned on, but not working

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## [Running on different port than 443: Disable redirect to nonport URL](https://meta.discourse.org/t/running-on-different-port-than-443-disable-redirect-to-nonport-url/271844)

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**Author:** [@PortChange](https://meta.discourse.org/u/PortChange)\
**Replies:** 7\
**Last updated:** [July 18, 2023, 12:41pm UTC](https://meta.discourse.org/t/running-on-different-port-than-443-disable-redirect-to-nonport-url/271844 "2023-07-18T12:41:41Z")

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I’ve change app.yml to expose: - "20632:80" # http #- "443:443" # https - "20633:443" and want to open discourse via https://mydomain.com:20633, but then it tries to redirect to https://mydomain.com which won’…

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## [Is it just HTML in the editor making the official plugin Buttons?](https://meta.discourse.org/t/is-it-just-html-in-the-editor-making-the-official-plugin-buttons/271974)

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**Author:** [@TheDarkWizard](https://meta.discourse.org/u/TheDarkWizard)\
**Replies:** 2\
**Last updated:** [July 18, 2023, 12:05pm UTC](https://meta.discourse.org/t/is-it-just-html-in-the-editor-making-the-official-plugin-buttons/271974 "2023-07-18T12:05:00Z")

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How are you all doing the support, bug, ux and feature buttons? I awesome it’s just a template using the wonderful Templates’ plugin with some HTML ready to go for whoever is posting, but if it’s…something else, coul…

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## [Docker-compose.yml to run discourse locally](https://meta.discourse.org/t/docker-compose-yml-to-run-discourse-locally/271826)

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**Author:** [@madhums](https://meta.discourse.org/u/madhums)\
**Replies:** 3\
**Last updated:** [July 18, 2023, 9:27am UTC](https://meta.discourse.org/t/docker-compose-yml-to-run-discourse-locally/271826 "2023-07-18T09:27:27Z")

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Hello, I have been trying to set up discourse locally using docker and I bumped into this repository GitHub - discourse/discourse\_docker: A Docker image for Discourse · GitHub Unfortunately, I can’t find proper instruct…

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## [Change the Default Social Sharing Image for the Main Forum Homepage](https://meta.discourse.org/t/change-the-default-social-sharing-image-for-the-main-forum-homepage/217594)

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**Author:** [@VVoPham](https://meta.discourse.org/u/VVoPham)\
**Replies:** 1\
**Last updated:** [February 9, 2022, 8:50pm UTC](https://meta.discourse.org/t/change-the-default-social-sharing-image-for-the-main-forum-homepage/217594 "2022-02-09T20:50:28Z")

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Hello! I’ve been trying to figure out how to update the default OG image for Pantheon’s Community Forum homepage. I had read through the existing thread on updating social sharing images for topics (which you can edit on…

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## [Adsense ad crawler errors](https://meta.discourse.org/t/adsense-ad-crawler-errors/178707)

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**Author:** [@TheBaby5](https://meta.discourse.org/u/TheBaby5)\
**Replies:** 10\
**Last updated:** [July 17, 2023, 5:00pm UTC](https://meta.discourse.org/t/adsense-ad-crawler-errors/178707 "2023-07-17T17:00:04Z")

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Using official ad plugin Discourse Advertising Plugin (Ads) The /new - /unread pages having crawler isssue, how to solve this?

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## [All tags page is empty for non-staff users](https://meta.discourse.org/t/all-tags-page-is-empty-for-non-staff-users/271613)

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**Author:** [@fpbhb](https://meta.discourse.org/u/fpbhb)\
**Replies:** 2\
**Last updated:** [July 17, 2023, 9:37am UTC](https://meta.discourse.org/t/all-tags-page-is-empty-for-non-staff-users/271613 "2023-07-17T09:37:12Z")

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In our system, non-staff users have an empty /tags page, and they also see no tags in the edit tags navigation pop-up. Users can use tags to tag posts, see the tags in tagged post, click on the tags etc. etc. We don’t u…

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## [Initial load of /latest on Firefox is not compatible with some extensions](https://meta.discourse.org/t/initial-load-of-latest-on-firefox-is-not-compatible-with-some-extensions/271800)

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**Author:** [@grahamperrin](https://meta.discourse.org/u/grahamperrin)\
**Replies:** 0\
**Last updated:** [July 17, 2023, 1:29am UTC](https://meta.discourse.org/t/initial-load-of-latest-on-firefox-is-not-compatible-with-some-extensions/271800 "2023-07-17T01:29:07Z")

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Continuing the discussion from RSS "bug" in Firefox?: That’s 404. Please, does anyone have a usable (or canonical) URL for the bug? Background One-star https://addons.mozilla.org/addon/want-my-rss/reviews/1955253/ …

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## [Guidelines page on /about](https://meta.discourse.org/t/guidelines-page-on-about/271757)

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**Author:** [@Jennifer\_Carter](https://meta.discourse.org/u/Jennifer_Carter)\
**Replies:** 2\
**Last updated:** [July 16, 2023, 7:49pm UTC](https://meta.discourse.org/t/guidelines-page-on-about/271757 "2023-07-16T19:49:32Z")

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How do I change where “Guidelines” go to? I know that you can change FAQ, TOS, and PP via legal settings but i’m not sure about the guidelines

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## [Recent update questions on text customization notice and load bar status](https://meta.discourse.org/t/recent-update-questions-on-text-customization-notice-and-load-bar-status/271786)

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**Author:** [@anon48433008](https://meta.discourse.org/u/anon48433008)\
**Replies:** 1\
**Last updated:** [July 16, 2023, 12:57pm UTC](https://meta.discourse.org/t/recent-update-questions-on-text-customization-notice-and-load-bar-status/271786 "2023-07-16T12:57:27Z")

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After a recent update I received a text modification error, I chose to revert to the original text but the notice remains despite it being a few days with no other errors showing no errors More of an FYI, not som…

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## [Email OTP for certain group](https://meta.discourse.org/t/email-otp-for-certain-group/271773)

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**Author:** [@fist](https://meta.discourse.org/u/fist)\
**Replies:** 3\
**Last updated:** [July 16, 2023, 11:14am UTC](https://meta.discourse.org/t/email-otp-for-certain-group/271773 "2023-07-16T11:14:05Z")

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Hello everyone, We have a use case where a certain group needs to be constantly verified if they have access to the email they used to sign up with, say once per week. to make sure they are still with said company that o…

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## [Changing a moderator's email address](https://meta.discourse.org/t/changing-a-moderators-email-address/271756)

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**Author:** [@MikeNolan](https://meta.discourse.org/u/MikeNolan)\
**Replies:** 1\
**Last updated:** [July 16, 2023, 9:59am UTC](https://meta.discourse.org/t/changing-a-moderators-email-address/271756 "2023-07-16T09:59:03Z")

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One of our moderators has a new email address and the old one does not appear to be functional. It appears trying to change the email address for a moderator starts by sending an ACK request to the old email address, wh…

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## [User profile photos missing after update](https://meta.discourse.org/t/user-profile-photos-missing-after-update/271736)

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**Author:** [@flash](https://meta.discourse.org/u/flash)\
**Replies:** 3\
**Last updated:** [July 15, 2023, 7:11pm UTC](https://meta.discourse.org/t/user-profile-photos-missing-after-update/271736 "2023-07-15T19:11:29Z")

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Hey everyone. After updating to 3.1.0 beta6 a couple days ago the avatar photos are still missing. I tried ./launcher enter app rake avatars:refresh didnt work rake posts:rebake and nothing. Hosting/storage is all o…

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## [How do I navigate by topic titles on /latest, /top, and /c pages when using a screenreader?](https://meta.discourse.org/t/how-do-i-navigate-by-topic-titles-on-latest-top-and-c-pages-when-using-a-screenreader/131124)

<div class="topic-metadata">

**Author:** [@debryc](https://meta.discourse.org/u/debryc)\
**Replies:** 2\
**Last updated:** [October 30, 2019, 9:25pm UTC](https://meta.discourse.org/t/how-do-i-navigate-by-topic-titles-on-latest-top-and-c-pages-when-using-a-screenreader/131124 "2019-10-30T21:25:02Z")

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I’m using VoiceOver on Mac + Chrome/Safari. I’d like to easily navigate through topic lists on pages like /latest and /top. I tried using VO-Command-N (move to next auto webspot), which ideally should move me from sign…

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## [Keep basic documentation up in search results](https://meta.discourse.org/t/keep-basic-documentation-up-in-search-results/271706)

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**Author:** [@thoka](https://meta.discourse.org/u/thoka)\
**Replies:** 2\
**Last updated:** [July 15, 2023, 6:21am UTC](https://meta.discourse.org/t/keep-basic-documentation-up-in-search-results/271706 "2023-07-15T06:21:20Z")

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Continuing the discussion from Create a poll that others can vote on: I would like to know how to bump this kind of #getting-started Documentation to appear higher up in search results (like “create poll”). I ask a) fo…

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## [Notification of trust level downgrade](https://meta.discourse.org/t/notification-of-trust-level-downgrade/238271)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 5\
**Last updated:** [July 15, 2023, 1:20am UTC](https://meta.discourse.org/t/notification-of-trust-level-downgrade/238271 "2023-07-15T01:20:00Z")

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If a user is moved by an admin from, say, TL1 to TL0, will any notification be sent to that user? Thanks.

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## [Is the Signature plugin installed on all Discourse hosted sites?](https://meta.discourse.org/t/is-the-signature-plugin-installed-on-all-discourse-hosted-sites/304262)

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**Author:** [@MikeNolan](https://meta.discourse.org/u/MikeNolan)\
**Replies:** 1\
**Last updated:** [July 14, 2023, 1:33pm UTC](https://meta.discourse.org/t/is-the-signature-plugin-installed-on-all-discourse-hosted-sites/304262 "2023-07-14T13:33:31Z")

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If this is an official supported plugin, shouldn’t it be pre-installed (but not activated) on Discourse-hosted sites?

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## [Finding Userfield Custom Name for 'Add user to group through User Custom Field'](https://meta.discourse.org/t/finding-userfield-custom-name-for-add-user-to-group-through-user-custom-field/241608)

<div class="topic-metadata">

**Author:** [@Andy\_Katz1](https://meta.discourse.org/u/Andy_Katz1)\
**Replies:** 7\
**Last updated:** [November 3, 2023, 4:17pm UTC](https://meta.discourse.org/t/finding-userfield-custom-name-for-add-user-to-group-through-user-custom-field/241608 "2023-11-03T16:17:35Z")

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Hi @leonardo I’m also having some issue with the Add user to group through User Custom Field . Plugin is installed I have the custom user field setup with 2 dropdown options (Teacher, Parent) So I created a recurring …

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