# Support **URL:** https://meta.discourse.org/c/support/6.md?page=283 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 284 --- ## [Notification levels - understanding and communicating category notification levels](https://meta.discourse.org/t/notification-levels-understanding-and-communicating-category-notification-levels/204073)
**Author:** [@CC\_people](https://meta.discourse.org/u/CC_people)\ **Replies:** 10\ **Last updated:** [July 10, 2023, 4:02am UTC](https://meta.discourse.org/t/notification-levels-understanding-and-communicating-category-notification-levels/204073 "2023-07-10T04:02:41Z")
Having used Discourse for ~1 year, I’ve underestimated category notification levels, both in terms of how much there is to comprehend, and how much they influence the user experience - too low, and things seem dead, but … --- ## [Hetzner deleted my account, my server and I was left with nothing. What to do?](https://meta.discourse.org/t/hetzner-deleted-my-account-my-server-and-i-was-left-with-nothing-what-to-do/270518)
**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\ **Replies:** 30\ **Last updated:** [July 9, 2023, 8:57pm UTC](https://meta.discourse.org/t/hetzner-deleted-my-account-my-server-and-i-was-left-with-nothing-what-to-do/270518 "2023-07-09T20:57:45Z")
Guys, I’m desperate and I don’t know what to do, since this horrible and amateur company Hetzner doesn’t help me at all, I came here to Meta to see if I can help A summary of what’s going on: I’ve been using hetzner fo… --- ## [Users not getting badges](https://meta.discourse.org/t/users-not-getting-badges/271002)
**Author:** [@Anat\_Srulovitch](https://meta.discourse.org/u/Anat_Srulovitch)\ **Replies:** 3\ **Last updated:** [July 9, 2023, 9:37am UTC](https://meta.discourse.org/t/users-not-getting-badges/271002 "2023-07-09T09:37:06Z")
Hi, We noticed that some of the very basic badges, like First Emoji, First post editor, First link and First flag haven’t been awarded, even though they’re enabled. What could be the issue? Thanks! --- ## [Transactional Email Service (Open Source)](https://meta.discourse.org/t/transactional-email-service-open-source/213122)
**Author:** [@yhh9xdq7d](https://meta.discourse.org/u/yhh9xdq7d)\ **Replies:** 13\ **Last updated:** [July 9, 2023, 9:19am UTC](https://meta.discourse.org/t/transactional-email-service-open-source/213122 "2023-07-09T09:19:51Z")
Hi, I’ve seen that everyone suggests dedicated email services. Do any of you use or have tried open source alternatives? For example, postal or cuttlefish. Certainly, using your own server at least to handle outgoing em… --- ## [What is the recommend/best practise backup setup?](https://meta.discourse.org/t/what-is-the-recommend-best-practise-backup-setup/270994)
**Author:** [@sjjh](https://meta.discourse.org/u/sjjh)\ **Replies:** 2\ **Last updated:** [July 9, 2023, 12:04am UTC](https://meta.discourse.org/t/what-is-the-recommend-best-practise-backup-setup/270994 "2023-07-09T00:04:44Z")
I’m running a discourse instance as a lxc container on premise on a proxmox pve. I also have a NAS (nfs and samba) on-site, which gets backuped regularly to another location. How would you implement backups of the disco… --- ## [How to set up whitelabel mail system](https://meta.discourse.org/t/how-to-set-up-whitelabel-mail-system/270951)
**Author:** [@anon65426961](https://meta.discourse.org/u/anon65426961)\ **Replies:** 1\ **Last updated:** [July 8, 2023, 7:34pm UTC](https://meta.discourse.org/t/how-to-set-up-whitelabel-mail-system/270951 "2023-07-08T19:34:40Z")
Hi, Trying to set up whitelabel mail login for my site with tutanota, haven’t figured out how to make this work yet they sent me this support article but am confused by this: I wrote in a new CNAME record with host v… --- ## [Symbols in Topic Titles](https://meta.discourse.org/t/symbols-in-topic-titles/270795)
**Author:** [@TheDarkWizard](https://meta.discourse.org/u/TheDarkWizard)\ **Replies:** 2\ **Last updated:** [July 8, 2023, 4:23am UTC](https://meta.discourse.org/t/symbols-in-topic-titles/270795 "2023-07-08T04:23:41Z")
Hey all, You’ve all seen me around over the last few years as we work towards moving our large community from xenForo to discourse, and we’ve gotten ever closer to this goal, even though we’ve had to take our time on it… --- ## [When certain images are uploaded, Discourse adds a solid background to them](https://meta.discourse.org/t/when-certain-images-are-uploaded-discourse-adds-a-solid-background-to-them/270811)
**Author:** [@Firepup650](https://meta.discourse.org/u/Firepup650)\ **Replies:** 2\ **Last updated:** [July 7, 2023, 11:18pm UTC](https://meta.discourse.org/t/when-certain-images-are-uploaded-discourse-adds-a-solid-background-to-them/270811 "2023-07-07T23:18:47Z")
On a forum I help run, I decided to upload a calculator for an emoji. Upon uploading, Discourse made the transparent background solid white. Why did this occur, and is there a workaround? ▶ Image for reference --- ## [Clean Install On ARM64 Server Lacks Tos and Privacy Pages](https://meta.discourse.org/t/clean-install-on-arm64-server-lacks-tos-and-privacy-pages/270943)
**Author:** [@dadberg](https://meta.discourse.org/u/dadberg)\ **Replies:** 2\ **Last updated:** [July 7, 2023, 11:04pm UTC](https://meta.discourse.org/t/clean-install-on-arm64-server-lacks-tos-and-privacy-pages/270943 "2023-07-07T23:04:57Z")
Hi, I just made a clean install using the official docker installation guide on ARM64 dedicated server, it went smooth but the TOS and Privacy pages are absent, also their related topic in staff category are not there. I… --- ## [Uploads Subdomain For Cloudflare](https://meta.discourse.org/t/uploads-subdomain-for-cloudflare/270939)
**Author:** [@dadberg](https://meta.discourse.org/u/dadberg)\ **Replies:** 3\ **Last updated:** [July 7, 2023, 10:19pm UTC](https://meta.discourse.org/t/uploads-subdomain-for-cloudflare/270939 "2023-07-07T22:19:18Z")
Hi, as Cloudflare is likely to break Discourse according to several complaints, is there a way to set a separate subdomain for uploads and then front it with Cloudflare to avoid any problems, something like: https://uplo… --- ## [Is it possible to block a category from Upcoming Events?](https://meta.discourse.org/t/is-it-possible-to-block-a-category-from-upcoming-events/270687)
**Author:** [@jenroberts](https://meta.discourse.org/u/jenroberts)\ **Replies:** 3\ **Last updated:** [July 7, 2023, 8:48pm UTC](https://meta.discourse.org/t/is-it-possible-to-block-a-category-from-upcoming-events/270687 "2023-07-07T20:48:15Z")
We’ve been adding our recurring weekly events to display in the Upcoming Events calendar and were hoping to create a template to help with that (rather than just cutting and pasting from a document). Unfortunately, if w… --- ## [Configure Discourse - Environment AWS Linux 2 AMI and Apache2 (httpd)](https://meta.discourse.org/t/configure-discourse-environment-aws-linux-2-ami-and-apache2-httpd/269022)
**Author:** [@Matthew\_Lucas](https://meta.discourse.org/u/Matthew_Lucas)\ **Replies:** 3\ **Last updated:** [July 7, 2023, 5:51pm UTC](https://meta.discourse.org/t/configure-discourse-environment-aws-linux-2-ami-and-apache2-httpd/269022 "2023-07-07T17:51:26Z")
Hi All I have been through the docs and read through the configuration setups and recommendations posted and have tried to modify the same for my unique situation. For something that appears to be quite simple, it is i… --- ## [How do I make sure search results show most recent posts by default?](https://meta.discourse.org/t/how-do-i-make-sure-search-results-show-most-recent-posts-by-default/270900)
**Author:** [@c12gene](https://meta.discourse.org/u/c12gene)\ **Replies:** 2\ **Last updated:** [July 7, 2023, 5:37pm UTC](https://meta.discourse.org/t/how-do-i-make-sure-search-results-show-most-recent-posts-by-default/270900 "2023-07-07T17:37:55Z")
Search feature, how do I default it to most recent posts first as opposed to oldest? Logically, this seems like this should be the default! Who wants posts from 3 years ago showing up in the top spot of the forum search… --- ## [Discourse on RDS periodically results into many Lock:relation waits for create GIN index sessions](https://meta.discourse.org/t/discourse-on-rds-periodically-results-into-many-lock-relation-waits-for-create-gin-index-sessions/270894)
**Author:** [@venkytn](https://meta.discourse.org/u/venkytn)\ **Replies:** 3\ **Last updated:** [July 7, 2023, 4:51pm UTC](https://meta.discourse.org/t/discourse-on-rds-periodically-results-into-many-lock-relation-waits-for-create-gin-index-sessions/270894 "2023-07-07T16:51:39Z")
We see periodically that a create GIN index on post\_search\_data results into plenty of Lock:relations on performance insight. Killing the session creating this index releases all blocked sessions. What’s interesting is t… --- ## [How can I award points manually?](https://meta.discourse.org/t/how-can-i-award-points-manually/275729)
**Author:** [@EaZee](https://meta.discourse.org/u/EaZee)\ **Replies:** 2\ **Last updated:** [July 7, 2023, 4:08pm UTC](https://meta.discourse.org/t/how-can-i-award-points-manually/275729 "2023-07-07T16:08:30Z")
Apologies if I’m overlooking how this functionality works. I see the roadmapped item is crossed off: Allow admins to award/remove arbitrary points to users to allow integration with out-of-Discourse scorable events C… --- ## [Forum stuck on the loading home screen](https://meta.discourse.org/t/forum-stuck-on-the-loading-home-screen/270879)
**Author:** [@inj3ct0r](https://meta.discourse.org/u/inj3ct0r)\ **Replies:** 20\ **Last updated:** [July 7, 2023, 2:51pm UTC](https://meta.discourse.org/t/forum-stuck-on-the-loading-home-screen/270879 "2023-07-07T14:51:44Z")
Hello i’m trying to open my forum and its stuck on loading screen https://sh3ll.cloud i tried to open it from another device , same problem ! what should i do ? --- ## [Have AI check for inappropriate post or at least words and flag the post](https://meta.discourse.org/t/have-ai-check-for-inappropriate-post-or-at-least-words-and-flag-the-post/275755)
**Author:** [@EricGT](https://meta.discourse.org/u/EricGT)\ **Replies:** 2\ **Last updated:** [July 7, 2023, 10:05am UTC](https://meta.discourse.org/t/have-ai-check-for-inappropriate-post-or-at-least-words-and-flag-the-post/275755 "2023-07-07T10:05:46Z")
Suggestion Have AI check for inappropriate post or at least words and flag the post. Just read an entire topic of frustrated users, while many were able to convey their frustration in an appropriate manner, some were … --- ## [Cannot find a plugin I know I have seen ... allows users to update user fields in a post](https://meta.discourse.org/t/cannot-find-a-plugin-i-know-i-have-seen-allows-users-to-update-user-fields-in-a-post/270812)
**Author:** [@janbolmeson](https://meta.discourse.org/u/janbolmeson)\ **Replies:** 4\ **Last updated:** [July 7, 2023, 8:51am UTC](https://meta.discourse.org/t/cannot-find-a-plugin-i-know-i-have-seen-allows-users-to-update-user-fields-in-a-post/270812 "2023-07-07T08:51:35Z")
I feel stupid, but I have spent the last hour looking for a plugin I know I have seen in the past, but I cannot remember it’s name. It allowed users to update user fields without going to settings / profile, but to do it… --- ## [Custom Header Links not working due to custom wizard plugin](https://meta.discourse.org/t/custom-header-links-not-working-due-to-custom-wizard-plugin/271208)
**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\ **Replies:** 4\ **Last updated:** [July 7, 2023, 8:29am UTC](https://meta.discourse.org/t/custom-header-links-not-working-due-to-custom-wizard-plugin/271208 "2023-07-07T08:29:28Z")
This component is broken in the latest version of Discourse, along with all other components that show in the header… --- ## [Need to create good-looking front page with Discourse login option](https://meta.discourse.org/t/need-to-create-good-looking-front-page-with-discourse-login-option/270781)
**Author:** [@ValGun](https://meta.discourse.org/u/ValGun)\ **Replies:** 3\ **Last updated:** [July 7, 2023, 7:44am UTC](https://meta.discourse.org/t/need-to-create-good-looking-front-page-with-discourse-login-option/270781 "2023-07-07T07:44:40Z")
Hello :waving\_hand: Need to create nice-looking front page for my website (tts-UA.org) now totally managed by Discourse instance. I need to have a possibility to add text, photo, maybe video to the page. Have navigatio… --- ## [Polls, Spoiler, Details, Calendar, etc menu options missing](https://meta.discourse.org/t/polls-spoiler-details-calendar-etc-menu-options-missing/270830)
**Author:** [@CJtheSiteWizard](https://meta.discourse.org/u/CJtheSiteWizard)\ **Replies:** 3\ **Last updated:** [July 7, 2023, 7:19am UTC](https://meta.discourse.org/t/polls-spoiler-details-calendar-etc-menu-options-missing/270830 "2023-07-07T07:19:23Z")
Hello all, As mentioned in topic title, all the extra Discourse menu items in the composer window are missing after updating to 3.1.0.beta5 (tests-passed) yesterday. Oddly enough, other items like “Toggle Whisper” and “… --- ## [Google Ads not showing](https://meta.discourse.org/t/google-ads-not-showing/270825)
**Author:** [@dcpartners](https://meta.discourse.org/u/dcpartners)\ **Replies:** 9\ **Last updated:** [July 7, 2023, 6:44am UTC](https://meta.discourse.org/t/google-ads-not-showing/270825 "2023-07-07T06:44:06Z")
We have subdomain websites as well, the main - called Dewalist.com. We already set up Google Adsense, and working well with the main site and one of the subdomains. But it didn’t work with this website: ask.dewalist.com,… --- ## [Private events can still be seen by those not invited to said private event?](https://meta.discourse.org/t/private-events-can-still-be-seen-by-those-not-invited-to-said-private-event/270805)
**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\ **Replies:** 3\ **Last updated:** [July 6, 2023, 9:36pm UTC](https://meta.discourse.org/t/private-events-can-still-be-seen-by-those-not-invited-to-said-private-event/270805 "2023-07-06T21:36:02Z")
I created an event, chose the option for the event to be Private, and selected the user groups that it should be private to. I then impersonated a user not in that group, but the event was still publicly visible. Am I m… --- ## [Is it possible to make the category banner appear like the default subcategory banners?](https://meta.discourse.org/t/is-it-possible-to-make-the-category-banner-appear-like-the-default-subcategory-banners/270751)
**Author:** [@HamMan2118](https://meta.discourse.org/u/HamMan2118)\ **Replies:** 3\ **Last updated:** [July 6, 2023, 9:30pm UTC](https://meta.discourse.org/t/is-it-possible-to-make-the-category-banner-appear-like-the-default-subcategory-banners/270751 "2023-07-06T21:30:29Z")
Hello! Is there a way to somehow make the banners look something like in this picture here? The banners do take up half of the page and stick out there, maybe this can be done using CSS? Thanks in advance for any a… --- ## [Any account with username "adman" has a broken profile](https://meta.discourse.org/t/any-account-with-username-adman-has-a-broken-profile/270807)
**Author:** [@jimsalterjrs](https://meta.discourse.org/u/jimsalterjrs)\ **Replies:** 5\ **Last updated:** [July 6, 2023, 8:18pm UTC](https://meta.discourse.org/t/any-account-with-username-adman-has-a-broken-profile/270807 "2023-07-06T20:18:13Z")
On Discourse version v3.1.0.beta5 +233, if a new user chooses the name “adman,” “adman-b”, or “adman-c” that user’s profile is badly broken. Attempting to access the user’s public profile results in some extremely low-le… --- ## [Moving to Another VPS Provider](https://meta.discourse.org/t/moving-to-another-vps-provider/268698)
**Author:** [@BogacErkan](https://meta.discourse.org/u/BogacErkan)\ **Replies:** 44\ **Last updated:** [July 6, 2023, 6:05pm UTC](https://meta.discourse.org/t/moving-to-another-vps-provider/268698 "2023-07-06T18:05:35Z")
First of all I should express my gratitude for such a lovely platform. I enjoyed using Discourse every moment and I wish moving to another platform is not the only option. We have a small brewing community in Turkey, at… --- ## [Rebuilding top topics and replies in profiles after import](https://meta.discourse.org/t/rebuilding-top-topics-and-replies-in-profiles-after-import/182924)
**Author:** [@TheDarkWizard](https://meta.discourse.org/u/TheDarkWizard)\ **Replies:** 10\ **Last updated:** [July 6, 2023, 4:26pm UTC](https://meta.discourse.org/t/rebuilding-top-topics-and-replies-in-profiles-after-import/182924 "2023-07-06T16:26:28Z")
Any decent way to accomplish this? Like data exists since that was imported successfully. --- ## [Can I use banner topics with the Category Banner component?](https://meta.discourse.org/t/can-i-use-banner-topics-with-the-category-banner-component/270775)
**Author:** [@Sherran](https://meta.discourse.org/u/Sherran)\ **Replies:** 1\ **Last updated:** [July 6, 2023, 3:40pm UTC](https://meta.discourse.org/t/can-i-use-banner-topics-with-the-category-banner-component/270775 "2023-07-06T15:40:17Z")
Is this category banner exclusive to a banner topic? Can they show up at the same time? --- ## [Hide description in subcategory boxes](https://meta.discourse.org/t/hide-description-in-subcategory-boxes/270756)
**Author:** [@Brandon007](https://meta.discourse.org/u/Brandon007)\ **Replies:** 1\ **Last updated:** [July 6, 2023, 1:05pm UTC](https://meta.discourse.org/t/hide-description-in-subcategory-boxes/270756 "2023-07-06T13:05:42Z")
Is it possible to remove the description for the subcategory banners? In the example below, only “Clinical Leads” would be visible. I could use display:none, but the data is still loading. Thank you. … --- ## [How to change SMTP settings without upgrading to the latest code](https://meta.discourse.org/t/how-to-change-smtp-settings-without-upgrading-to-the-latest-code/270738)
**Author:** [@Nikki\_Locke](https://meta.discourse.org/u/Nikki_Locke)\ **Replies:** 2\ **Last updated:** [July 6, 2023, 10:09am UTC](https://meta.discourse.org/t/how-to-change-smtp-settings-without-upgrading-to-the-latest-code/270738 "2023-07-06T10:09:43Z")
Is it possible to change the SMTP settings in Discourse without rebuilding the app (and therefore upgrading to the latest version of the code, which hasn’t yet gone through our testing procedure)? [Previous page](https://meta.discourse.org/c/support/6.md?page=282) [Next page](https://meta.discourse.org/c/support/6.md?page=284)