# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=284&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 285

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## [Ignore theme for admin backend, or add classname to \<html\>?](https://meta.discourse.org/t/ignore-theme-for-admin-backend-or-add-classname-to-html/183877)

<div class="topic-metadata">

**Author:** [@joel](https://meta.discourse.org/u/joel)\
**Replies:** 1\
**Last updated:** [March 20, 2021, 4:28pm UTC](https://meta.discourse.org/t/ignore-theme-for-admin-backend-or-add-classname-to-html/183877 "2021-03-20T16:28:59Z")

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Continuing the discussion from Different theme for admin backend?: The current recommended workaround for not theming the admin UI is: Discourse supports SCSS which means that you only need to add body:not(.admin-inte…

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## [LDAP with OpenID connect SSO with Keycloak](https://meta.discourse.org/t/ldap-with-openid-connect-sso-with-keycloak/183838)

<div class="topic-metadata">

**Author:** [@SantoshKM](https://meta.discourse.org/u/SantoshKM)\
**Replies:** 2\
**Last updated:** [March 20, 2021, 1:31pm UTC](https://meta.discourse.org/t/ldap-with-openid-connect-sso-with-keycloak/183838 "2021-03-20T13:31:43Z")

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Dear All, I am bit new on this. in my currant setup, we are not using local login and have installed LDAP plug in to get authentication from Active directory and there are 50 users using. Now due to compliance reason …

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## [Disable admin notification about not having a CDN for S3?](https://meta.discourse.org/t/disable-admin-notification-about-not-having-a-cdn-for-s3/183837)

<div class="topic-metadata">

**Author:** [@seeminglee](https://meta.discourse.org/u/seeminglee)\
**Replies:** 0\
**Last updated:** [March 20, 2021, 3:10am UTC](https://meta.discourse.org/t/disable-admin-notification-about-not-having-a-cdn-for-s3/183837 "2021-03-20T03:10:22Z")

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Is it possible to disable the admin notification about not having a CDN setup for S3 object? I use Linode S3 and they don’t really incur extra charges for not having a separate CDN. I will look into getting a CDN but as …

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## [Reply Limit Problem](https://meta.discourse.org/t/reply-limit-problem/103525)

<div class="topic-metadata">

**Author:** [@Lee\_Davy2](https://meta.discourse.org/u/Lee_Davy2)\
**Replies:** 19\
**Last updated:** [March 19, 2021, 8:19pm UTC](https://meta.discourse.org/t/reply-limit-problem/103525 "2021-03-19T20:19:05Z")

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I am running a course on Discourse, and all of my students are suddenly complaining that there is a 'Reply Limit" imposed upon them. I have never had this before? I changed all of their statuses to ‘member’ thinking that…

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## [Categories and Subcategories display](https://meta.discourse.org/t/categories-and-subcategories-display/183801)

<div class="topic-metadata">

**Author:** [@leandrodimarco](https://meta.discourse.org/u/leandrodimarco)\
**Replies:** 3\
**Last updated:** [March 19, 2021, 7:43pm UTC](https://meta.discourse.org/t/categories-and-subcategories-display/183801 "2021-03-19T19:43:02Z")

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I have been trying to reproduce the following display about categories and subcategories (using bullets or boxes) but I didn’t find the way to do it. Subcategory appears on category’s side. Example: Search results for …

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## [How to make default avatars and make sure nobody changes there avatar I want to set them an avatar with my API system](https://meta.discourse.org/t/how-to-make-default-avatars-and-make-sure-nobody-changes-there-avatar-i-want-to-set-them-an-avatar-with-my-api-system/183792)

<div class="topic-metadata">

**Author:** [@CubeCity](https://meta.discourse.org/u/CubeCity)\
**Replies:** 2\
**Last updated:** [March 19, 2021, 5:45pm UTC](https://meta.discourse.org/t/how-to-make-default-avatars-and-make-sure-nobody-changes-there-avatar-i-want-to-set-them-an-avatar-with-my-api-system/183792 "2021-03-19T17:45:22Z")

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how do I do that I need to know

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## [How do I remove people from putting names? I have an API system I want in there](https://meta.discourse.org/t/how-do-i-remove-people-from-putting-names-i-have-an-api-system-i-want-in-there/183778)

<div class="topic-metadata">

**Author:** [@CubeCity](https://meta.discourse.org/u/CubeCity)\
**Replies:** 2\
**Last updated:** [March 19, 2021, 3:52pm UTC](https://meta.discourse.org/t/how-do-i-remove-people-from-putting-names-i-have-an-api-system-i-want-in-there/183778 "2021-03-19T15:52:38Z")

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I only want display names not names.

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## [Set subcategory view as default](https://meta.discourse.org/t/set-subcategory-view-as-default/168487)

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**Author:** [@CommunityJ](https://meta.discourse.org/u/CommunityJ)\
**Replies:** 10\
**Last updated:** [March 19, 2021, 4:00am UTC](https://meta.discourse.org/t/set-subcategory-view-as-default/168487 "2021-03-19T04:00:32Z")

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I am an employee at Jupiter.community (Categories - Jupiter Community). I was wondering if there was a way to make the default category page look like the subcategory page. For example - the category page has a section c…

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## [GDPR in my Discourse site](https://meta.discourse.org/t/gdpr-in-my-discourse-site/183665)

<div class="topic-metadata">

**Author:** [@Diana\_Rojas1](https://meta.discourse.org/u/Diana_Rojas1)\
**Replies:** 2\
**Last updated:** [March 18, 2021, 8:10pm UTC](https://meta.discourse.org/t/gdpr-in-my-discourse-site/183665 "2021-03-18T20:10:43Z")

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Hello: I am a newbie to Discourse and recently I was asked to incorporate on the company site, GDPR. I would like to guide me if this is enabled first as a site configuration option, if there are plugins for it. I under…

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## [Field uniqueness validation](https://meta.discourse.org/t/field-uniqueness-validation/183622)

<div class="topic-metadata">

**Author:** [@PBS](https://meta.discourse.org/u/PBS)\
**Replies:** 3\
**Last updated:** [March 18, 2021, 4:13pm UTC](https://meta.discourse.org/t/field-uniqueness-validation/183622 "2021-03-18T16:13:08Z")

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Hi All, I have added a custom field to the profile and made it mandatory. So user has to enter it during registration. I need to check if its unique in the DB just like email field is done, “Primary email has already be…

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## [Multiple images in profile](https://meta.discourse.org/t/multiple-images-in-profile/183405)

<div class="topic-metadata">

**Author:** [@PBS](https://meta.discourse.org/u/PBS)\
**Replies:** 2\
**Last updated:** [March 18, 2021, 7:27am UTC](https://meta.discourse.org/t/multiple-images-in-profile/183405 "2021-03-18T07:27:45Z")

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Hello All, We want to allow users to upload multiple pics of their pets in the profile. We are tying to build a pet community. What is the best way to achieve this? I am using a wizard to collect additional info ab…

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## [How to find topics without a reply from someone other than the topic owner?](https://meta.discourse.org/t/how-to-find-topics-without-a-reply-from-someone-other-than-the-topic-owner/179760)

<div class="topic-metadata">

**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 0\
**Last updated:** [February 15, 2021, 9:54am UTC](https://meta.discourse.org/t/how-to-find-topics-without-a-reply-from-someone-other-than-the-topic-owner/179760 "2021-02-15T09:54:54Z")

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I failed to find a solution for this task: when a topic has a reply, but this reply wasn’t written by the topic owner. All I found is about topics without replies and not posts: This component will add a new top naviga…

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## [Changing an admin email address](https://meta.discourse.org/t/changing-an-admin-email-address/182596)

<div class="topic-metadata">

**Author:** [@aaron.n.w](https://meta.discourse.org/u/aaron.n.w)\
**Replies:** 5\
**Last updated:** [March 18, 2021, 2:20am UTC](https://meta.discourse.org/t/changing-an-admin-email-address/182596 "2021-03-18T02:20:38Z")

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After installing discourse and the email service the verification emails are working on new users but I can’t update the admin user. It’s set as the default example address. When I go to the user settings and change the …

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## [Ticketing System on Discourse-Hosted Platform](https://meta.discourse.org/t/ticketing-system-on-discourse-hosted-platform/183480)

<div class="topic-metadata">

**Author:** [@golfman](https://meta.discourse.org/u/golfman)\
**Replies:** 1\
**Last updated:** [March 18, 2021, 12:59am UTC](https://meta.discourse.org/t/ticketing-system-on-discourse-hosted-platform/183480 "2021-03-18T00:59:18Z")

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Hi everyone, I am on the standard plan hosted by discourse (meaning that I can’t install any custom plugins). I was wondering if anybody has figured out/can recommend the best way for me to go about implementing some sor…

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## [Anyone having issues sending to comcast.net addresses using mailgun? \<SOLVED\>](https://meta.discourse.org/t/anyone-having-issues-sending-to-comcast-net-addresses-using-mailgun-solved/46381)

<div class="topic-metadata">

**Author:** [@boomer196](https://meta.discourse.org/u/boomer196)\
**Replies:** 3\
**Last updated:** [March 17, 2021, 10:05pm UTC](https://meta.discourse.org/t/anyone-having-issues-sending-to-comcast-net-addresses-using-mailgun-solved/46381 "2021-03-17T22:05:17Z")

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I switched to mailgun after mandrell went away as suggested in discourse. However, now all of my emails sent to comcast.net email addresses are failing with: “550 5.1.0 Invalid sender domain”. It works for every non c…

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## [Is it supported to 'cc' an email to a category email address?](https://meta.discourse.org/t/is-it-supported-to-cc-an-email-to-a-category-email-address/183562)

<div class="topic-metadata">

**Author:** [@bigfudge](https://meta.discourse.org/u/bigfudge)\
**Replies:** 0\
**Last updated:** [March 17, 2021, 5:38pm UTC](https://meta.discourse.org/t/is-it-supported-to-cc-an-email-to-a-category-email-address/183562 "2021-03-17T17:38:24Z")

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I have a category set up to create topics using the simple mail receiver docker. This works fine if the custom email is in the ‘to’ field, but I can imagine users wanting to add the address as a CC when replying to a que…

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## [How to test /srv/status](https://meta.discourse.org/t/how-to-test-srv-status/183539)

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**Author:** [@thethirdpudding](https://meta.discourse.org/u/thethirdpudding)\
**Replies:** 1\
**Last updated:** [March 17, 2021, 3:15pm UTC](https://meta.discourse.org/t/how-to-test-srv-status/183539 "2021-03-17T15:15:07Z")

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Hi, I’m implementing a health check monitoring system for my forum and would like to know how to test the /srv/status endpoint. I know it returns OK when the forum is fine, but how can I safely make it return the oppos…

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## [Discourse to Discord bot possible?](https://meta.discourse.org/t/discourse-to-discord-bot-possible/183537)

<div class="topic-metadata">

**Author:** [@DiscourseUser](https://meta.discourse.org/u/DiscourseUser)\
**Replies:** 4\
**Last updated:** [March 17, 2021, 2:35pm UTC](https://meta.discourse.org/t/discourse-to-discord-bot-possible/183537 "2021-03-17T14:35:57Z")

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Hello, I’m wondering if it’s possible, or a discord bot already exists that you can setup to automatically link to new threads that pops up on a discourse forum. Preferably so that it will only link threads from a specif…

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## [Discourse-saml: SLO does not cancel session](https://meta.discourse.org/t/discourse-saml-slo-does-not-cancel-session/157294)

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**Author:** [@max\_o](https://meta.discourse.org/u/max_o)\
**Replies:** 3\
**Last updated:** [March 17, 2021, 7:45am UTC](https://meta.discourse.org/t/discourse-saml-slo-does-not-cancel-session/157294 "2021-03-17T07:45:23Z")

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Hi there, we have the following setup: Official Discourse 2.5.0 (\[ 3f7658cc6e \]) with the discourse-saml plugin (commit 230a58b), Keycloak (10.0.2) as Identity Provider Our Identity Provider is set up to use the url h…

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## [Displaying "just" the topic from discourse on wordpress blog](https://meta.discourse.org/t/displaying-just-the-topic-from-discourse-on-wordpress-blog/183303)

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**Author:** [@Ridhima\_Sharma](https://meta.discourse.org/u/Ridhima_Sharma)\
**Replies:** 4\
**Last updated:** [March 17, 2021, 5:26am UTC](https://meta.discourse.org/t/displaying-just-the-topic-from-discourse-on-wordpress-blog/183303 "2021-03-17T05:26:36Z")

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Hello Team, good day. I am trying to display just the topic (first post on the thread) on my Wordpress blog. I have researched thoroughly and am unable to achieve this through WP Discourse plugin. Has someone been able…

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## [Remove content of replies inside emails?](https://meta.discourse.org/t/remove-content-of-replies-inside-emails/94153)

<div class="topic-metadata">

**Author:** [@duncancarver](https://meta.discourse.org/u/duncancarver)\
**Replies:** 9\
**Last updated:** [August 13, 2018, 2:45am UTC](https://meta.discourse.org/t/remove-content-of-replies-inside-emails/94153 "2018-08-13T02:45:54Z")

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Hi Guys, I was wondering if there is a way to remove the content of replies inside emails, so rather than the whole reply to a post appear in an email, it would simply be the topic and a link back to the post - X user h…

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## [Can we prevent an admin from seeing a private category?](https://meta.discourse.org/t/can-we-prevent-an-admin-from-seeing-a-private-category/183458)

<div class="topic-metadata">

**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 2\
**Last updated:** [March 16, 2021, 9:48pm UTC](https://meta.discourse.org/t/can-we-prevent-an-admin-from-seeing-a-private-category/183458 "2021-03-16T21:48:16Z")

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Just saw this video on making private categories for a group of users: The question came up in our community. As the admin of our self-hosted instance, can I create a private category for a group, and offer them compl…

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## [Discourse, Keycloak, SAML - is it impossible to configure?](https://meta.discourse.org/t/discourse-keycloak-saml-is-it-impossible-to-configure/165333)

<div class="topic-metadata">

**Author:** [@nahimov](https://meta.discourse.org/u/nahimov)\
**Replies:** 7\
**Last updated:** [March 16, 2021, 7:00pm UTC](https://meta.discourse.org/t/discourse-keycloak-saml-is-it-impossible-to-configure/165333 "2021-03-16T19:00:27Z")

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Hi! I’ve been doing this for almost a week, but I can’t set it up! Tried a million options! Help me please… So, there is a test instance of Keycloak, address - http://10.5.40.19:8081. There I made a realm CUBA and a SA…

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## [Using Google Suite as notification email?](https://meta.discourse.org/t/using-google-suite-as-notification-email/183426)

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**Author:** [@Bobby99as](https://meta.discourse.org/u/Bobby99as)\
**Replies:** 2\
**Last updated:** [March 16, 2021, 5:19pm UTC](https://meta.discourse.org/t/using-google-suite-as-notification-email/183426 "2021-03-16T17:19:55Z")

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Hello everyone as freenom wanted to take away my domain for my websites email server I can no longer use it so I’m wondering how could I use g suit

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## [401 Error When Using Discourse Video Upload Theme Component](https://meta.discourse.org/t/401-error-when-using-discourse-video-upload-theme-component/182859)

<div class="topic-metadata">

**Author:** [@gio](https://meta.discourse.org/u/gio)\
**Replies:** 2\
**Last updated:** [March 16, 2021, 4:59pm UTC](https://meta.discourse.org/t/401-error-when-using-discourse-video-upload-theme-component/182859 "2021-03-16T16:59:28Z")

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hello, following up on this: Authentication Error When Using Discourse Video Upload Theme Component, I am now running into another problem with Google authenticating the requests to upload videos to YouTube. I am getti…

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## [Deactivating vs suspending a subscriber account?](https://meta.discourse.org/t/deactivating-vs-suspending-a-subscriber-account/183404)

<div class="topic-metadata">

**Author:** [@jas](https://meta.discourse.org/u/jas)\
**Replies:** 7\
**Last updated:** [March 16, 2021, 4:50pm UTC](https://meta.discourse.org/t/deactivating-vs-suspending-a-subscriber-account/183404 "2021-03-16T16:50:27Z")

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Paying members get access to my Discourse forum, and lose access when they end their membership. What’s the easiest way to ‘de-activate’ someone’s account, without - for example - generating an email that tells them “Yo…

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## [Slack to Discourse](https://meta.discourse.org/t/slack-to-discourse/179225)

<div class="topic-metadata">

**Author:** [@Timelord](https://meta.discourse.org/u/Timelord)\
**Replies:** 4\
**Last updated:** [March 16, 2021, 3:31pm UTC](https://meta.discourse.org/t/slack-to-discourse/179225 "2021-03-16T15:31:20Z")

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I have seen a bunch of the discussions on meta about leveraging Slack as a notification service for when something is posted on a discourse forum. What I am wondering about if there is a way (via plugin) or some other m…

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## [Could the "under extreme load" triggers be logged?](https://meta.discourse.org/t/could-the-under-extreme-load-triggers-be-logged/183428)

<div class="topic-metadata">

**Author:** [@mentalstring](https://meta.discourse.org/u/mentalstring)\
**Replies:** 0\
**Last updated:** [March 16, 2021, 3:06pm UTC](https://meta.discourse.org/t/could-the-under-extreme-load-triggers-be-logged/183428 "2021-03-16T15:06:54Z")

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There’s at least a couple of situations where messages about “Extreme load” popup: one during a search, and another where the website shows as logged out. Should at least the later one be logged somewhere to raise admin…

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## [I18n\_lint.rb pluralization keys can't be \`zero\`](https://meta.discourse.org/t/i18n-lint-rb-pluralization-keys-cant-be-zero/183351)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [March 16, 2021, 12:21pm UTC](https://meta.discourse.org/t/i18n-lint-rb-pluralization-keys-cant-be-zero/183351 "2021-03-16T12:21:09Z")

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Why can’t I have a zero serialization in client.en.yml? Is there a reason not to use PLURALIZATION\_KEYS rather than ENGLISH\_KEYS here? The zero appears to work fine in my code (which is broken for at least one …

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## [Download a user's posting history via Discourse API?](https://meta.discourse.org/t/download-a-users-posting-history-via-discourse-api/183330)

<div class="topic-metadata">

**Author:** [@Maddieman](https://meta.discourse.org/u/Maddieman)\
**Replies:** 3\
**Last updated:** [March 16, 2021, 10:33am UTC](https://meta.discourse.org/t/download-a-users-posting-history-via-discourse-api/183330 "2021-03-16T10:33:34Z")

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Hi, In order to comply with our legal obligations, we need a way to allow users to download their full posting history (not excerpts) via the Discourse API, so that the data can be included when a user makes a DSAR requ…

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