# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=285&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 286

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## [Discourse on Azure VM](https://meta.discourse.org/t/discourse-on-azure-vm/183337)

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**Author:** [@wyzemoro](https://meta.discourse.org/u/wyzemoro)\
**Replies:** 3\
**Last updated:** [March 16, 2021, 2:41am UTC](https://meta.discourse.org/t/discourse-on-azure-vm/183337 "2021-03-16T02:41:27Z")

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Tried installing discourse on Azure VM using guide discourse/INSTALL-email.md at master · discourse/discourse · GitHub Its installed but im stuck at registering admin account and didnt confirm email. Any tips? solution…

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## [How to create a specific PM via link](https://meta.discourse.org/t/how-to-create-a-specific-pm-via-link/163182)

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**Author:** [@Thomas\_G](https://meta.discourse.org/u/Thomas_G)\
**Replies:** 7\
**Last updated:** [March 15, 2021, 11:41pm UTC](https://meta.discourse.org/t/how-to-create-a-specific-pm-via-link/163182 "2021-03-15T23:41:54Z")

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Hey guys, I have created the following link, which lets users PM me with a specific title. https://meta.discourse.org/new-message?username=Thomas\_G&title=Group\_Request Can I achieve the following? Include spaces, i…

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## [Is there a way to install Discourse without the provided scripts?](https://meta.discourse.org/t/is-there-a-way-to-install-discourse-without-the-provided-scripts/178883)

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**Author:** [@ann\_eav](https://meta.discourse.org/u/ann_eav)\
**Replies:** 8\
**Last updated:** [March 15, 2021, 3:47pm UTC](https://meta.discourse.org/t/is-there-a-way-to-install-discourse-without-the-provided-scripts/178883 "2021-03-15T15:47:36Z")

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Hi everyone, I’m here again to ask for a strange thing :sparkles: I am still investigating how to install Discourse for my Internal Community. In the past, I asked about How to install Discourse with an external Redis …

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## [OpenID connect plugin](https://meta.discourse.org/t/openid-connect-plugin/183001)

<div class="topic-metadata">

**Author:** [@reynsnivea](https://meta.discourse.org/u/reynsnivea)\
**Replies:** 5\
**Last updated:** [March 15, 2021, 10:12am UTC](https://meta.discourse.org/t/openid-connect-plugin/183001 "2021-03-15T10:12:04Z")

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Hi, We have installed the plugin to use openID connect in discourse. We have configured the plugin and it seems te work. What’s not clear to us is dat the identity provider exchanges the email addresses with us but we…

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## [Changing the avatar flair of an automatically added group](https://meta.discourse.org/t/changing-the-avatar-flair-of-an-automatically-added-group/94232)

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**Author:** [@zyouchi](https://meta.discourse.org/u/zyouchi)\
**Replies:** 5\
**Last updated:** [August 11, 2018, 11:11am UTC](https://meta.discourse.org/t/changing-the-avatar-flair-of-an-automatically-added-group/94232 "2018-08-11T11:11:01Z")

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How do I change the avatar of a moderator group added automatically? Even if I look at the group setting screen, I can not find a place to change avatar. I want to set it like the image below

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## [422 Unprocessable Entity at sending emails with bitnami and plesk](https://meta.discourse.org/t/422-unprocessable-entity-at-sending-emails-with-bitnami-and-plesk/183237)

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**Author:** [@Captain464](https://meta.discourse.org/u/Captain464)\
**Replies:** 1\
**Last updated:** [March 15, 2021, 12:54am UTC](https://meta.discourse.org/t/422-unprocessable-entity-at-sending-emails-with-bitnami-and-plesk/183237 "2021-03-15T00:54:20Z")

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I was able to set up discourse using the bitnami docker image. As I was at the step where i’m trying to send a test email, and getting this error: There was a problem sending the test email. Please double-check your mai…

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## [Automate Badges with Webhooks for cross site integration?](https://meta.discourse.org/t/automate-badges-with-webhooks-for-cross-site-integration/183219)

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**Author:** [@oreillyc](https://meta.discourse.org/u/oreillyc)\
**Replies:** 1\
**Last updated:** [March 15, 2021, 12:48am UTC](https://meta.discourse.org/t/automate-badges-with-webhooks-for-cross-site-integration/183219 "2021-03-15T00:48:52Z")

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Is there any way to assign badges for people with webhooks? My specific use case is using Groundhogg to assign bages to folks who get particular tags: If it’s not a feature, are webhooks for badges in development? Th…

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## [Huge increase in Redis use after changing hosts](https://meta.discourse.org/t/huge-increase-in-redis-use-after-changing-hosts/94327)

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**Author:** [@mmayo](https://meta.discourse.org/u/mmayo)\
**Replies:** 8\
**Last updated:** [August 10, 2018, 8:34pm UTC](https://meta.discourse.org/t/huge-increase-in-redis-use-after-changing-hosts/94327 "2018-08-10T20:34:08Z")

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We recently had to bring our Discourse forum on prem, and overall had a pretty painless experience. We have noticed, though, a pretty massive (10-15x) increase in time spent in Redis per transaction. This is the last thr…

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## [Change Username Icons to Actual Usernames in PM List](https://meta.discourse.org/t/change-username-icons-to-actual-usernames-in-pm-list/182256)

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**Author:** [@Scot](https://meta.discourse.org/u/Scot)\
**Replies:** 1\
**Last updated:** [March 13, 2021, 9:58pm UTC](https://meta.discourse.org/t/change-username-icons-to-actual-usernames-in-pm-list/182256 "2021-03-13T21:58:45Z")

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I have had several requests for this over the years from my users but I have not looked into it in quite a while. Is there any way I can modify the user’s view of their PM list to show actual usernames instead of the def…

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## [Auto-post videos from YouTube playlists?](https://meta.discourse.org/t/auto-post-videos-from-youtube-playlists/284815)

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**Author:** [@renato](https://meta.discourse.org/u/renato)\
**Replies:** 4\
**Last updated:** [March 13, 2021, 12:55am UTC](https://meta.discourse.org/t/auto-post-videos-from-youtube-playlists/284815 "2021-03-13T00:55:13Z")

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I’d like to use RSS Polling to auto-post videos from YouTube playlists, which are in the form: https://www.youtube.com/feeds/videos.xml?playlist\_id=ID. However, the link attributes are the videos themselves, like https:…

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## [Topics reappearing after deleting?](https://meta.discourse.org/t/topics-reappearing-after-deleting/285292)

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**Author:** [@CaptainZac](https://meta.discourse.org/u/CaptainZac)\
**Replies:** 2\
**Last updated:** [March 13, 2021, 12:41am UTC](https://meta.discourse.org/t/topics-reappearing-after-deleting/285292 "2021-03-13T00:41:05Z")

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Hi Simon, when I have mine active, It’s posting 20 topics at a time, but it’s the same topics getting posted every time. I delete them, but then they will show back up in 10 minutes. How would I make this not happen? An…

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## [Undescriptive Twitter topic titles](https://meta.discourse.org/t/undescriptive-twitter-topic-titles/181111)

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**Author:** [@Terrapop](https://meta.discourse.org/u/Terrapop)\
**Replies:** 5\
**Last updated:** [March 12, 2021, 8:58pm UTC](https://meta.discourse.org/t/undescriptive-twitter-topic-titles/181111 "2021-03-12T20:58:21Z")

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We have a community where people post a lot of Tweets. When you paste a link to a Twitter post into the title composer field it pulls the username for the topic title. This creates a lot of topics with undescriptive ti…

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## [Migrate from Vanilla (hosted) to Discourse](https://meta.discourse.org/t/migrate-from-vanilla-hosted-to-discourse/182962)

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**Author:** [@maxcap888](https://meta.discourse.org/u/maxcap888)\
**Replies:** 3\
**Last updated:** [March 12, 2021, 8:39pm UTC](https://meta.discourse.org/t/migrate-from-vanilla-hosted-to-discourse/182962 "2021-03-12T20:39:20Z")

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I have a hosted site in Vanilla and want to migrate to Discourse. I cannot install : Vanilla Porter because the site is hosted with Vanilla. I requested a backup file of the data from Vanilla support and received a SQL …

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## [Custom SSO not working after secure\_session added as a parameter](https://meta.discourse.org/t/custom-sso-not-working-after-secure-session-added-as-a-parameter/182655)

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**Author:** [@pmills](https://meta.discourse.org/u/pmills)\
**Replies:** 8\
**Last updated:** [March 12, 2021, 3:53pm UTC](https://meta.discourse.org/t/custom-sso-not-working-after-secure-session-added-as-a-parameter/182655 "2021-03-12T15:53:40Z")

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Hello! We have written a custom SSO plugin to bundle our company’s login details into a package that Discourse can use for handling logins and creating accounts. With v2.7.0beta4, we started getting errors that we were n…

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## [How can users see their next trust level requirements?](https://meta.discourse.org/t/how-can-users-see-their-next-trust-level-requirements/183002)

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**Author:** [@Mark\_Schmucker](https://meta.discourse.org/u/Mark_Schmucker)\
**Replies:** 1\
**Last updated:** [March 12, 2021, 12:27pm UTC](https://meta.discourse.org/t/how-can-users-see-their-next-trust-level-requirements/183002 "2021-03-12T12:27:54Z")

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We are considering making users’ trust levels more visible, on each post- two stars for trust level 2, etc. However this will make users ask “why am I not trust level 3?”. As an admin, I can see my own TL requirements, b…

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## [What is the discourse api plugin method which triggers once the discourse header section loaded](https://meta.discourse.org/t/what-is-the-discourse-api-plugin-method-which-triggers-once-the-discourse-header-section-loaded/182980)

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**Author:** [@narayanan](https://meta.discourse.org/u/narayanan)\
**Replies:** 1\
**Last updated:** [March 12, 2021, 11:24am UTC](https://meta.discourse.org/t/what-is-the-discourse-api-plugin-method-which-triggers-once-the-discourse-header-section-loaded/182980 "2021-03-12T11:24:25Z")

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Hey, Actually, I need to do some operations once the discourse headers is loaded. The problem is to find out the discourse api events which should trigger once the discourse headers is loaded. I have tried with below a…

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## [Tracking Issues in Discourse with Jira](https://meta.discourse.org/t/tracking-issues-in-discourse-with-jira/85396)

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**Author:** [@Shawn\_Kirsch](https://meta.discourse.org/u/Shawn_Kirsch)\
**Replies:** 4\
**Last updated:** [August 8, 2018, 9:49pm UTC](https://meta.discourse.org/t/tracking-issues-in-discourse-with-jira/85396 "2018-08-08T21:49:29Z")

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I’m wondering how you link jira and discourse together. If we have a public facing community, there are times bugs/issues will be posted there, if we have multiple people tracking this, how do we ensure that the bug pos…

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## [Drupal Embed: Create Blank Topic Without Duplicating Content](https://meta.discourse.org/t/drupal-embed-create-blank-topic-without-duplicating-content/167493)

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**Author:** [@spectrum](https://meta.discourse.org/u/spectrum)\
**Replies:** 5\
**Last updated:** [March 11, 2021, 8:28pm UTC](https://meta.discourse.org/t/drupal-embed-create-blank-topic-without-duplicating-content/167493 "2021-03-11T20:28:37Z")

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Hi there, We use Discourse embedded into Drupal article pages. Every time someone from a Drupal article clicks to add a comment, a topic is automatically created within Discourse, and the article’s text is duplicated in…

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## [Seeking Slack Login / SSO for Discourse](https://meta.discourse.org/t/seeking-slack-login-sso-for-discourse/145461)

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**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Replies:** 6\
**Last updated:** [March 11, 2021, 6:43pm UTC](https://meta.discourse.org/t/seeking-slack-login-sso-for-discourse/145461 "2021-03-11T18:43:01Z")

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Is it possible to add Slack as a SSO option in Discourse? I saw an old thread about this (linked below), but it was either deleted or made private. Any suggestions appreciated. I know there is chat-integration, but I’…

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## [How to add whatsapp in the share button list next to facebook](https://meta.discourse.org/t/how-to-add-whatsapp-in-the-share-button-list-next-to-facebook/93798)

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**Author:** [@Menzer](https://meta.discourse.org/u/Menzer)\
**Replies:** 7\
**Last updated:** [August 8, 2018, 7:58pm UTC](https://meta.discourse.org/t/how-to-add-whatsapp-in-the-share-button-list-next-to-facebook/93798 "2018-08-08T19:58:49Z")

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Hi guys, alot of my forum users use whats app and I was wondering if there if whatsapp share button is on discourse as I cant find it or do I have to add it

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## [Scrollbar and back button behavior in megatopics](https://meta.discourse.org/t/scrollbar-and-back-button-behavior-in-megatopics/181251)

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**Author:** [@MarrisseA](https://meta.discourse.org/u/MarrisseA)\
**Replies:** 10\
**Last updated:** [March 11, 2021, 5:31pm UTC](https://meta.discourse.org/t/scrollbar-and-back-button-behavior-in-megatopics/181251 "2021-03-11T17:31:31Z")

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Hi, I’d like to report some issues that we’re currently having in long threads. Our site is hosted at talk.collegeconfidential.com. 1. Scrollbar doesn’t work well in long posts Steps to Reproduce Go to talk.collegeco…

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## [Have moderators approve emails before sending?](https://meta.discourse.org/t/have-moderators-approve-emails-before-sending/182750)

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**Author:** [@Per\_Jacobsson1](https://meta.discourse.org/u/Per_Jacobsson1)\
**Replies:** 4\
**Last updated:** [March 11, 2021, 3:42pm UTC](https://meta.discourse.org/t/have-moderators-approve-emails-before-sending/182750 "2021-03-11T15:42:56Z")

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When users send out an email to the whole list, is there a way for moderators to have to approve it first before it is actually sent out to all users? Thanks Per

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## [Add headers with submenus on default discourse headers](https://meta.discourse.org/t/add-headers-with-submenus-on-default-discourse-headers/182873)

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**Author:** [@narayanan](https://meta.discourse.org/u/narayanan)\
**Replies:** 0\
**Last updated:** [March 11, 2021, 10:26am UTC](https://meta.discourse.org/t/add-headers-with-submenus-on-default-discourse-headers/182873 "2021-03-11T10:26:19Z")

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After some workaround, I will get to know the headers with submenus can able to create using “Header submenus” component in discourse. But it is added before the discourse header. Actually, I want to integrate my own he…

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## [Disable Discobot Tutorial Certificate](https://meta.discourse.org/t/disable-discobot-tutorial-certificate/94179)

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**Author:** [@bkampmeyer](https://meta.discourse.org/u/bkampmeyer)\
**Replies:** 2\
**Last updated:** [August 8, 2018, 9:46am UTC](https://meta.discourse.org/t/disable-discobot-tutorial-certificate/94179 "2018-08-08T09:46:33Z")

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Due to the reported bug within the tutorial cert of Discobot \[ Discobot Certificate Issues \[title, public access, user id information leak\] \] we want to disable the certificate and/or the access to it. I’ve tried disabl…

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## [Solution icon does not show in posts](https://meta.discourse.org/t/solution-icon-does-not-show-in-posts/182786)

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**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 1\
**Last updated:** [March 10, 2021, 6:27pm UTC](https://meta.discourse.org/t/solution-icon-does-not-show-in-posts/182786 "2021-03-10T18:27:23Z")

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Discourse meta has a solution icon, kind of like StackOverflow. I do not have it in my self-hosted instance in my own topics (as an Admin). Is it a plugin? Or am I missing the right word to search for it and enable it in…

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## [Inactivate user when made inactive on Memberpress](https://meta.discourse.org/t/inactivate-user-when-made-inactive-on-memberpress/182748)

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**Author:** [@Per\_Jacobsson1](https://meta.discourse.org/u/Per_Jacobsson1)\
**Replies:** 1\
**Last updated:** [March 10, 2021, 1:58pm UTC](https://meta.discourse.org/t/inactivate-user-when-made-inactive-on-memberpress/182748 "2021-03-10T13:58:17Z")

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Hi there, Im a developer working with an organization that runs a discussion board with Discourse. I have a question: They are running Memberpress on Wordpress which is the “master” for the Discourse installation. In…

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## [Facebook oneboxes are rendered in German because server is in Germany](https://meta.discourse.org/t/facebook-oneboxes-are-rendered-in-german-because-server-is-in-germany/182732)

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**Author:** [@chrispanag](https://meta.discourse.org/u/chrispanag)\
**Replies:** 3\
**Last updated:** [March 10, 2021, 12:11pm UTC](https://meta.discourse.org/t/facebook-oneboxes-are-rendered-in-german-because-server-is-in-germany/182732 "2021-03-10T12:11:11Z")

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Our server is in Germany, but our forum is Greek. When a user posts a link from facebook on the forum, the onebox title and description are rendered in German. Is there a way to circumvent this behaviour?

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## [User deregistration log](https://meta.discourse.org/t/user-deregistration-log/182723)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 0\
**Last updated:** [March 10, 2021, 9:55am UTC](https://meta.discourse.org/t/user-deregistration-log/182723 "2021-03-10T09:55:58Z")

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Is there any way to see a log of users who have left the forum, deregistered themselves, etc?

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## [How to setup host mapping on a multi-site discourse instance](https://meta.discourse.org/t/how-to-setup-host-mapping-on-a-multi-site-discourse-instance/182643)

<div class="topic-metadata">

**Author:** [@Dave\_Pazdan](https://meta.discourse.org/u/Dave_Pazdan)\
**Replies:** 3\
**Last updated:** [March 10, 2021, 4:24am UTC](https://meta.discourse.org/t/how-to-setup-host-mapping-on-a-multi-site-discourse-instance/182643 "2021-03-10T04:24:41Z")

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Hi there, I have a multi-site instance setup within a larger org. One of our products wants to keep their branding through discourse. So the primary instance is A.com but a site within the instance wants to be mapped …

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## [Access deleted topics from the API](https://meta.discourse.org/t/access-deleted-topics-from-the-api/93920)

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**Author:** [@felixoi](https://meta.discourse.org/u/felixoi)\
**Replies:** 3\
**Last updated:** [August 6, 2018, 8:02am UTC](https://meta.discourse.org/t/access-deleted-topics-from-the-api/93920 "2018-08-06T08:02:20Z")

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Hello, I’m trying to access a deleted topic which I can access trough the webinterface with the admin account using the api. I’m using a api token of the admin account, so the account should have the right permissions. …

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