# Support **URL:** https://meta.discourse.org/c/support/6.md?page=289 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 290 --- ## [Backblaze S3 issue: duplicated uploads after delete](https://meta.discourse.org/t/backblaze-s3-issue-duplicated-uploads-after-delete/183313)
**Author:** [@c00bt00p](https://meta.discourse.org/u/c00bt00p)\ **Replies:** 14\ **Last updated:** [June 20, 2023, 12:53pm UTC](https://meta.discourse.org/t/backblaze-s3-issue-duplicated-uploads-after-delete/183313 "2023-06-20T12:53:40Z")
I am using Backblaze as S3 storage and have the clean up orphan uploads setting turned on. The problem is, instead of deleting the orphan upload, there created a duplicated file with 0 byte. see below for example. the (… --- ## [Discourse returns a 403 when attempting to load the main site](https://meta.discourse.org/t/discourse-returns-a-403-when-attempting-to-load-the-main-site/269013)
**Author:** [@simon\_tomes](https://meta.discourse.org/u/simon_tomes)\ **Replies:** 3\ **Last updated:** [June 20, 2023, 12:04pm UTC](https://meta.discourse.org/t/discourse-returns-a-403-when-attempting-to-load-the-main-site/269013 "2023-06-20T12:04:14Z")
One of our users is unable to access our Discourse https://club.ministryoftesting.com. The loading animation continues to do its thing whilst there’s a 403 in the network tab. They also can’t access another Discourse ins… --- ## [Is there a setting for making the comment which was marked as the Solution show up on top?](https://meta.discourse.org/t/is-there-a-setting-for-making-the-comment-which-was-marked-as-the-solution-show-up-on-top/281521)
**Author:** [@Anat\_Srulovitch](https://meta.discourse.org/u/Anat_Srulovitch)\ **Replies:** 1\ **Last updated:** [June 20, 2023, 11:16am UTC](https://meta.discourse.org/t/is-there-a-setting-for-making-the-comment-which-was-marked-as-the-solution-show-up-on-top/281521 "2023-06-20T11:16:07Z")
Hi, Thanks for this awesome feature! Is there a setting for making the comment which was marked as the Solution show up on top? Asking since we have long threads - imagine a 50 comment long thread, with the solution b… --- ## [Topics with no responses doesn't count same author response](https://meta.discourse.org/t/topics-with-no-responses-doesnt-count-same-author-response/256425)
**Author:** [@camilaoliveira](https://meta.discourse.org/u/camilaoliveira)\ **Replies:** 1\ **Last updated:** [June 20, 2023, 10:44am UTC](https://meta.discourse.org/t/topics-with-no-responses-doesnt-count-same-author-response/256425 "2023-06-20T10:44:04Z")
The report of topics with no response (/admin/reports/topics\_with\_no\_response) isn’t couting the topics that have a reply from the author of the original post as “with response”. If a category has all topics with at lea… --- ## [Block crawlers from embedded topics only?](https://meta.discourse.org/t/block-crawlers-from-embedded-topics-only/268916)
**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\ **Replies:** 17\ **Last updated:** [June 20, 2023, 10:09am UTC](https://meta.discourse.org/t/block-crawlers-from-embedded-topics-only/268916 "2023-06-20T10:09:50Z")
Other than manually, is it possible to set up robots.txt to block all WP-Discouse-connected forum threads? (so that the forum post isn’t indexed) A simple toggle option that can block all connected forum threads from c… --- ## [Youtube previews miss play button and inline playing](https://meta.discourse.org/t/youtube-previews-miss-play-button-and-inline-playing/268804)
**Author:** [@Dmitry\_Krasnoperov](https://meta.discourse.org/u/Dmitry_Krasnoperov)\ **Replies:** 2\ **Last updated:** [June 20, 2023, 9:49am UTC](https://meta.discourse.org/t/youtube-previews-miss-play-button-and-inline-playing/268804 "2023-06-20T09:49:39Z")
Hi all, After installing version 3.1.0.beta4 (beta5 is now installed), embedded Youtube videos stopped playing in old messages, for example Keith Rowe https://youtu.be/JV1zeXnl52Y This is how it looks. Clicking on the… --- ## [Not find a Gravatar](https://meta.discourse.org/t/not-find-a-gravatar/268889)
**Author:** [@Đạt\_Hoàng](https://meta.discourse.org/u/%C4%90%E1%BA%A1t_Ho%C3%A0ng)\ **Replies:** 6\ **Last updated:** [June 20, 2023, 9:26am UTC](https://meta.discourse.org/t/not-find-a-gravatar/268889 "2023-06-20T09:26:03Z")
I have served Discourse from a subfolder like domain/forum. Everything runs smoothly except for the loss of all the gravatars of old users, and when I register a new user, the gravatars also don’t display old users: … --- ## [How to query the topics\_with\_no\_response.json API with filters](https://meta.discourse.org/t/how-to-query-the-topics-with-no-response-json-api-with-filters/268694)
**Author:** [@jjyao](https://meta.discourse.org/u/jjyao)\ **Replies:** 6\ **Last updated:** [June 20, 2023, 4:06am UTC](https://meta.discourse.org/t/how-to-query-the-topics-with-no-response-json-api-with-filters/268694 "2023-06-20T04:06:56Z")
I know that for each admin report, there is a .json API to fetch the data. The report I’m interested in is topics\_with\_no\_response and I was able to filter by category via https://xxx.com/admin/reports/topics\_with\_no\_res… --- ## [Adding 'in progress' states to Voting topics](https://meta.discourse.org/t/adding-in-progress-states-to-voting-topics/272280)
**Author:** [@Dante\_Dante](https://meta.discourse.org/u/Dante_Dante)\ **Replies:** 2\ **Last updated:** [June 19, 2023, 6:00pm UTC](https://meta.discourse.org/t/adding-in-progress-states-to-voting-topics/272280 "2023-06-19T18:00:45Z")
Hey, is there is a way to add opened, inprogress, finished like in the following picture, it would add a lot of value when the category is dedicated to new ideas --- ## [AWS SES / AWS Lambda mail receiver endpoint code?](https://meta.discourse.org/t/aws-ses-aws-lambda-mail-receiver-endpoint-code/214391)
**Author:** [@dkebler](https://meta.discourse.org/u/dkebler)\ **Replies:** 17\ **Last updated:** [June 19, 2023, 4:52pm UTC](https://meta.discourse.org/t/aws-ses-aws-lambda-mail-receiver-endpoint-code/214391 "2023-06-19T16:52:35Z")
I’m thinking the best way to implement mail-receiver (since I already use AWS SES) is to use the API via a lambda function to call the api endpoint /admin/email/handle\_mail Out there are tutorials on how to take mail t… --- ## [How to configure email domain with hosted service](https://meta.discourse.org/t/how-to-configure-email-domain-with-hosted-service/141657)
**Author:** [@Young](https://meta.discourse.org/u/Young)\ **Replies:** 2\ **Last updated:** [June 19, 2023, 4:16pm UTC](https://meta.discourse.org/t/how-to-configure-email-domain-with-hosted-service/141657 "2023-06-19T16:16:32Z")
I setup the standard package with discourse. But when I grant a user account admin, I still received email from xxx@discoursemail.com. How can I configure the email to be sent out from my own email service? Thanks --- ## [What triggers the Email Digest?](https://meta.discourse.org/t/what-triggers-the-email-digest/268915)
**Author:** [@Daniel\_Morris](https://meta.discourse.org/u/Daniel_Morris)\ **Replies:** 1\ **Last updated:** [June 19, 2023, 3:31pm UTC](https://meta.discourse.org/t/what-triggers-the-email-digest/268915 "2023-06-19T15:31:16Z")
Does the summary email only fire for new topics? Or will it fire when a response to a topic is made? --- ## [\[Site Down :(\] Upgrade\\Rebuild Failure - DB Migration Issue?](https://meta.discourse.org/t/site-down-upgrade-rebuild-failure-db-migration-issue/268359)
**Author:** [@SouperC](https://meta.discourse.org/u/SouperC)\ **Replies:** 8\ **Last updated:** [June 19, 2023, 12:57pm UTC](https://meta.discourse.org/t/site-down-upgrade-rebuild-failure-db-migration-issue/268359 "2023-06-19T12:57:51Z")
Upgrading to current version of Discourse today, the rebuild is failing and I’m not exactly sure what’s causing it. The install was quite a few iterations behind (I think 2.8x). The docker image update went fine when I w… --- ## [How to: Subscriptions Payment Invoice to include Tax breakdown](https://meta.discourse.org/t/how-to-subscriptions-payment-invoice-to-include-tax-breakdown/268727)
**Author:** [@marc2](https://meta.discourse.org/u/marc2)\ **Replies:** 9\ **Last updated:** [June 19, 2023, 9:56am UTC](https://meta.discourse.org/t/how-to-subscriptions-payment-invoice-to-include-tax-breakdown/268727 "2023-06-19T09:56:02Z")
I’ve set up a membership subscription, and it works fine. However in Stripe, I’ve activated the “Include tax in price” option where it will use the currency to determine if tax is included or excluded. When testing, th… --- ## [How to automatically create a post in a category when there's a birthday?](https://meta.discourse.org/t/how-to-automatically-create-a-post-in-a-category-when-theres-a-birthday/268634)
**Author:** [@Shirly\_Nowak](https://meta.discourse.org/u/Shirly_Nowak)\ **Replies:** 4\ **Last updated:** [June 19, 2023, 9:49am UTC](https://meta.discourse.org/t/how-to-automatically-create-a-post-in-a-category-when-theres-a-birthday/268634 "2023-06-19T09:49:42Z")
Hi everyone! I am using this plugin in my community and I would like to know if, by any chance, the could be a possibility of creating automatic posts in a certain category when it’s someones bday. That way I can avoid … --- ## [Docker Backup and Restore Question](https://meta.discourse.org/t/docker-backup-and-restore-question/268740)
**Author:** [@Taste-OF-IT](https://meta.discourse.org/u/Taste-OF-IT)\ **Replies:** 9\ **Last updated:** [June 19, 2023, 9:46am UTC](https://meta.discourse.org/t/docker-backup-and-restore-question/268740 "2023-06-19T09:46:38Z")
Hi, i have Discourse CE run in Docker. I have root rights and i backup the container with docker id stop and docker image save -o file.tar. After that i upgrade discourse successfull. Now i tested the restore with docke… --- ## [Moderation mailbox not accessible](https://meta.discourse.org/t/moderation-mailbox-not-accessible/268865)
**Author:** [@OrkoGrayskull](https://meta.discourse.org/u/OrkoGrayskull)\ **Replies:** 1\ **Last updated:** [June 19, 2023, 9:06am UTC](https://meta.discourse.org/t/moderation-mailbox-not-accessible/268865 "2023-06-19T09:06:32Z")
When we try to access our moderation mailbox (https://www.our-forum.com/u/username/messages/group/moderators) only an error message appears: Error Something has gone wrong. Nothing more. However, the call works via … --- ## [How do you setup discourse for digital ocean?](https://meta.discourse.org/t/how-do-you-setup-discourse-for-digital-ocean/130920)
**Author:** [@Elflanded](https://meta.discourse.org/u/Elflanded)\ **Replies:** 2\ **Last updated:** [October 14, 2019, 12:07pm UTC](https://meta.discourse.org/t/how-do-you-setup-discourse-for-digital-ocean/130920 "2019-10-14T12:07:47Z")
Hello, I’m having trouble setting up discourse on digital ocean, I do not know how to set it up, and the second problem is, that I’m using a chromebook, can anyone help me? --- ## [What causes a message to be posted while the attached files haven't finished uploading?](https://meta.discourse.org/t/what-causes-a-message-to-be-posted-while-the-attached-files-havent-finished-uploading/248594)
**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\ **Replies:** 5\ **Last updated:** [June 18, 2023, 4:07pm UTC](https://meta.discourse.org/t/what-causes-a-message-to-be-posted-while-the-attached-files-havent-finished-uploading/248594 "2023-06-18T16:07:38Z")
I’ve seen this behavior multiple times on my forums: A user posts a message in which the uploads weren’t finalized. I tried to reproduce the issue by sending a message when my uploads were still uploading, but it wo… --- ## [People receiving reminders even though they've accepted the policy](https://meta.discourse.org/t/people-receiving-reminders-even-though-theyve-accepted-the-policy/268730)
**Author:** [@albert\_vu](https://meta.discourse.org/u/albert_vu)\ **Replies:** 8\ **Last updated:** [July 5, 2023, 5:16am UTC](https://meta.discourse.org/t/people-receiving-reminders-even-though-theyve-accepted-the-policy/268730 "2023-07-05T05:16:35Z")
Hi there, For my forum, I have set a policy in the topic below to only apply for TL0 users, however, a TL4 user complained that the policy kept nagging him to accept it, which is … weird? I am guessing that it is becau… --- ## [Posts don't come through to Mattermost - 502 error](https://meta.discourse.org/t/posts-dont-come-through-to-mattermost-502-error/268770)
**Author:** [@avatar](https://meta.discourse.org/u/avatar)\ **Replies:** 0\ **Last updated:** [June 18, 2023, 1:26am UTC](https://meta.discourse.org/t/posts-dont-come-through-to-mattermost-502-error/268770 "2023-06-18T01:26:42Z")
I’m trying to use the chat integration to send posts to my Discourse through to Mattermost, but unfortunately, nothing appears at the Mattermost end. While the existence of the error is reported in the plugin settings, … --- ## [Impossible to send emails](https://meta.discourse.org/t/impossible-to-send-emails/268476)
**Author:** [@tmc1](https://meta.discourse.org/u/tmc1)\ **Replies:** 2\ **Last updated:** [June 17, 2023, 6:48pm UTC](https://meta.discourse.org/t/impossible-to-send-emails/268476 "2023-06-17T18:48:36Z")
Hello guys, I have my domain in namecheap with an email account too. I’ve tried to install Discourse in a Vultr and later in a DO server. I was not able to get it sending emails, starting with the admin’s first email, … --- ## [View that contains topics of specific categories?](https://meta.discourse.org/t/view-that-contains-topics-of-specific-categories/130485)
**Author:** [@PDoyon](https://meta.discourse.org/u/PDoyon)\ **Replies:** 2\ **Last updated:** [June 17, 2023, 4:42pm UTC](https://meta.discourse.org/t/view-that-contains-topics-of-specific-categories/130485 "2023-06-17T16:42:08Z")
Hello! Is there a way to build a view that contains topics of only specific categories? I’m only interested in a subset of categories, and I would like to have the topics of those categories to be displayed in a page t… --- ## [Renaming tags in the rails console](https://meta.discourse.org/t/renaming-tags-in-the-rails-console/267375)
**Author:** [@Campano](https://meta.discourse.org/u/Campano)\ **Replies:** 12\ **Last updated:** [June 17, 2023, 8:55am UTC](https://meta.discourse.org/t/renaming-tags-in-the-rails-console/267375 "2023-06-17T08:55:30Z")
Continuing the discussion from Can’t fix tag names with dots/periods: Hello, Can anyone provide a tested guide on how to rename tags in the rails console? I have no experience using the rails console and don’t want to… --- ## [Can I get immediate notifications of flagged posts?](https://meta.discourse.org/t/can-i-get-immediate-notifications-of-flagged-posts/130416)
**Author:** [@Andreina\_Parisi-Amon](https://meta.discourse.org/u/Andreina_Parisi-Amon)\ **Replies:** 1\ **Last updated:** [October 12, 2019, 10:19pm UTC](https://meta.discourse.org/t/can-i-get-immediate-notifications-of-flagged-posts/130416 "2019-10-12T22:19:10Z")
Hello! As an admin and moderator, I’d like to receive an email as soon as a post is flagged. Unfortunately, the setting for " notify about flags after" is in units of hours and if I try to set it to less than 1 hours (i… --- ## [Help! Tried to install a plugin and now my forum is missing](https://meta.discourse.org/t/help-tried-to-install-a-plugin-and-now-my-forum-is-missing/268524)
**Author:** [@Bryan\_Spann](https://meta.discourse.org/u/Bryan_Spann)\ **Replies:** 6\ **Last updated:** [June 16, 2023, 8:57pm UTC](https://meta.discourse.org/t/help-tried-to-install-a-plugin-and-now-my-forum-is-missing/268524 "2023-06-16T20:57:53Z")
Hello, We are currently having an issue with our discourse forum. I was in the process of trying to add a plugin (which I have been able to do multiple times previously without issues) and for some reason when I went t… --- ## [High usage of S3 head\_bucket requests during initial migration](https://meta.discourse.org/t/high-usage-of-s3-head-bucket-requests-during-initial-migration/268447)
**Author:** [@V1ktor](https://meta.discourse.org/u/V1ktor)\ **Replies:** 1\ **Last updated:** [June 16, 2023, 8:01pm UTC](https://meta.discourse.org/t/high-usage-of-s3-head-bucket-requests-during-initial-migration/268447 "2023-06-16T20:01:00Z")
We switched our forum to store uploads and backups with Backblaze B2. We went through the S3 migration and rebake (which I left overnight to complete). Everything works. B2 allows free 2500 class C transactions per day,… --- ## [Similar topics—deflection metrics or effectiveness](https://meta.discourse.org/t/similar-topics-deflection-metrics-or-effectiveness/129692)
**Author:** [@johnny.duguid](https://meta.discourse.org/u/johnny.duguid)\ **Replies:** 4\ **Last updated:** [June 16, 2023, 6:15pm UTC](https://meta.discourse.org/t/similar-topics-deflection-metrics-or-effectiveness/129692 "2023-06-16T18:15:09Z")
Howdy! For launch, we disabled the similar topics feature in the topic compose window as the results weren’t so hot given the paltry content on our forum. We’ve grown and our forum content and posts are deep enough to t… --- ## [Is it possible to totally hide members](https://meta.discourse.org/t/is-it-possible-to-totally-hide-members/268648)
**Author:** [@JBM](https://meta.discourse.org/u/JBM)\ **Replies:** 2\ **Last updated:** [June 16, 2023, 5:44pm UTC](https://meta.discourse.org/t/is-it-possible-to-totally-hide-members/268648 "2023-06-16T17:44:15Z")
Hi, I feel weird as i think was already answered but i did not find: I would like to create some distinct groups that users can’t see, and also to whom they could not write. It is possible to hide the groups (Let’s sa… --- ## [Change category description](https://meta.discourse.org/t/change-category-description/268654)
**Author:** [@tmc1](https://meta.discourse.org/u/tmc1)\ **Replies:** 6\ **Last updated:** [June 16, 2023, 5:24pm UTC](https://meta.discourse.org/t/change-category-description/268654 "2023-06-16T17:24:11Z")
Hey guys! I know this: But, what happens if I delete that topic and want to set a different description? Not sure how to do that. Thanks [Previous page](https://meta.discourse.org/c/support/6.md?page=288) [Next page](https://meta.discourse.org/c/support/6.md?page=290)