# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=300

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 301

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## [Let's Encrypt with sub-subdomain?](https://meta.discourse.org/t/lets-encrypt-with-sub-subdomain/264703)

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**Author:** [@jimkleiber](https://meta.discourse.org/u/jimkleiber)\
**Replies:** 3\
**Last updated:** [May 12, 2023, 12:53am UTC](https://meta.discourse.org/t/lets-encrypt-with-sub-subdomain/264703 "2023-05-12T00:53:38Z")

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Continuing the discussion from Set up Let’s Encrypt with multiple domains: I’ve tried to update my multisite instance with a new site that uses a URL like test.forum.example.com, so I put -d test.forum.example.com in th…

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## [Automatic Messaging](https://meta.discourse.org/t/automatic-messaging/264650)

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**Author:** [@N3DSDude](https://meta.discourse.org/u/N3DSDude)\
**Replies:** 9\
**Last updated:** [May 11, 2023, 2:09pm UTC](https://meta.discourse.org/t/automatic-messaging/264650 "2023-05-11T14:09:22Z")

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Hello, was wondering if there’s a setting in Discourse that automatically messages new users who post/comment/browse a lot, for example in the image below: I would like to set this up in my Discourse community as well. …

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## [Newbie question on increasing disk size](https://meta.discourse.org/t/newbie-question-on-increasing-disk-size/264410)

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**Author:** [@Benjol](https://meta.discourse.org/u/Benjol)\
**Replies:** 3\
**Last updated:** [May 11, 2023, 12:04pm UTC](https://meta.discourse.org/t/newbie-question-on-increasing-disk-size/264410 "2023-05-11T12:04:41Z")

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I’m a discourse admin suddenly plunged into working through hosting problems. I think this question is slightly beyond the scope of discussions here, as it is pretty hand-holdy, but I suspect it will be a no-brainer for…

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## [Pups::ExecError](https://meta.discourse.org/t/pups-execerror/264176)

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**Author:** [@Justman10000](https://meta.discourse.org/u/Justman10000)\
**Replies:** 13\
**Last updated:** [May 11, 2023, 11:43am UTC](https://meta.discourse.org/t/pups-execerror/264176 "2023-05-11T11:43:04Z")

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Hi, I wanted to set up Multisite, but this bug seems to have other plans: Pups::ExecError: cd /var/www/discourse && sudo -E -u discourse bundle exec rake otherside:migrate failed with return #\<Process::Status: pid 776 …

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## [Automate Messages](https://meta.discourse.org/t/automate-messages/264635)

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**Author:** [@Khush\_booz](https://meta.discourse.org/u/Khush_booz)\
**Replies:** 3\
**Last updated:** [May 11, 2023, 11:39am UTC](https://meta.discourse.org/t/automate-messages/264635 "2023-05-11T11:39:15Z")

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Is there any way by which I can schedule chat messages for users. I am working on a 7-day new user onboarding plan and for this everyday, I want to schedule a new message to all the new users joining us.

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## [Permalink.create Not working with Arabic slug!](https://meta.discourse.org/t/permalink-create-not-working-with-arabic-slug/264509)

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**Author:** [@hiccup](https://meta.discourse.org/u/hiccup)\
**Replies:** 4\
**Last updated:** [May 11, 2023, 12:10am UTC](https://meta.discourse.org/t/permalink-create-not-working-with-arabic-slug/264509 "2023-05-11T00:10:27Z")

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Hi Simply my old bbpress used only slugs within Arabic characters no id only /post-title Therefore, when trying to use Permalink.create(url: '/Arabic-title', topic\_id: 3708), Permalink is being created, but the link…

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## [For topics with images](https://meta.discourse.org/t/for-topics-with-images/264575)

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**Author:** [@TAKY123](https://meta.discourse.org/u/TAKY123)\
**Replies:** 1\
**Last updated:** [May 10, 2023, 7:02pm UTC](https://meta.discourse.org/t/for-topics-with-images/264575 "2023-05-10T19:02:12Z")

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How do I make the image appear on my topic listing page (top topics list) and in weekly emails like reddit?

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## [Is it possible the change the name of auth providers under \`Associated Accounts\` settings?](https://meta.discourse.org/t/is-it-possible-the-change-the-name-of-auth-providers-under-associated-accounts-settings/264571)

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**Author:** [@kwakubonsam](https://meta.discourse.org/u/kwakubonsam)\
**Replies:** 0\
**Last updated:** [May 10, 2023, 6:22pm UTC](https://meta.discourse.org/t/is-it-possible-the-change-the-name-of-auth-providers-under-associated-accounts-settings/264571 "2023-05-10T18:22:54Z")

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Is \[en.login.{provider\_name}.name\] the only allowed naming convention? I assumed name in Auth::ManagedAuthenticator to be the display name of an auth provider. Also, associated accounts do not appear in a user profil…

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## [How to have the Shared Drafts option when creating a topic?](https://meta.discourse.org/t/how-to-have-the-shared-drafts-option-when-creating-a-topic/264567)

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**Author:** [@JayAySeaOhBee14](https://meta.discourse.org/u/JayAySeaOhBee14)\
**Replies:** 1\
**Last updated:** [May 4, 2023, 6:56pm UTC](https://meta.discourse.org/t/how-to-have-the-shared-drafts-option-when-creating-a-topic/264567 "2023-05-04T18:56:01Z")

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i dont see this as an option Is this outdated perhaps?

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## [Why does it take so long for a topic to become deleted?](https://meta.discourse.org/t/why-does-it-take-so-long-for-a-topic-to-become-deleted/129235)

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**Author:** [@tdekoekkoek](https://meta.discourse.org/u/tdekoekkoek)\
**Replies:** 5\
**Last updated:** [May 10, 2023, 3:49pm UTC](https://meta.discourse.org/t/why-does-it-take-so-long-for-a-topic-to-become-deleted/129235 "2023-05-10T15:49:36Z")

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I deleted a topic over an hour ago. It still shows up in the API and as a slug in the URL. I just want it permanently removed.

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## [Unable to type dot in tag name](https://meta.discourse.org/t/unable-to-type-dot-in-tag-name/264533)

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**Author:** [@Dotila\_Li](https://meta.discourse.org/u/Dotila_Li)\
**Replies:** 3\
**Last updated:** [May 10, 2023, 1:50pm UTC](https://meta.discourse.org/t/unable-to-type-dot-in-tag-name/264533 "2023-05-10T13:50:14Z")

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When I create a tag like “12.6”，it’s forced to “126”，missing the dot.

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## [Multiple communities on discourse?](https://meta.discourse.org/t/multiple-communities-on-discourse/209392)

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**Author:** [@Roni](https://meta.discourse.org/u/Roni)\
**Replies:** 12\
**Last updated:** [May 10, 2023, 4:56am UTC](https://meta.discourse.org/t/multiple-communities-on-discourse/209392 "2023-05-10T04:56:43Z")

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Hi, I’ve been trying to learn if, and how, it is possible to run a few related but separated communities on discourse and can’t find the information I’m looking for. We are considering moving our host to Discourse but a…

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## [How to prevent private messages from being sent to all members at once](https://meta.discourse.org/t/how-to-prevent-private-messages-from-being-sent-to-all-members-at-once/264095)

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**Author:** [@matermultorum](https://meta.discourse.org/u/matermultorum)\
**Replies:** 4\
**Last updated:** [May 9, 2023, 10:54pm UTC](https://meta.discourse.org/t/how-to-prevent-private-messages-from-being-sent-to-all-members-at-once/264095 "2023-05-09T22:54:13Z")

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Is there a way to prevent someone from starting a private message and sending it to everyone in the group? Someone did that accidentally recently. We have a category for sending/posting a topic to everyone and I want \[P…

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## [Installing Discourse in a server with no access to DockerHub](https://meta.discourse.org/t/installing-discourse-in-a-server-with-no-access-to-dockerhub/264294)

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**Author:** [@mattyoung](https://meta.discourse.org/u/mattyoung)\
**Replies:** 7\
**Last updated:** [May 8, 2023, 10:18pm UTC](https://meta.discourse.org/t/installing-discourse-in-a-server-with-no-access-to-dockerhub/264294 "2023-05-08T22:18:10Z")

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@sam Sam, my company is now blocking docker hub. I am running Docker for Discourse on multiple environments and need to upgrade. It fails of course: Error response from daemon: Get https://registry-1.docker.io/v2/: http…

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## [How does Gated Topics work in terms of bots crawling for indexing?](https://meta.discourse.org/t/how-does-gated-topics-work-in-terms-of-bots-crawling-for-indexing/287413)

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**Author:** [@Andrew\_Bond](https://meta.discourse.org/u/Andrew_Bond)\
**Replies:** 1\
**Last updated:** [May 9, 2023, 5:22pm UTC](https://meta.discourse.org/t/how-does-gated-topics-work-in-terms-of-bots-crawling-for-indexing/287413 "2023-05-09T17:22:01Z")

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How does this work in terms of bots crawling for indexing? Am I right in saying as its just CSS the bot will still be able to index the information behind?

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## [Numbered bullets not being included in calendar item title](https://meta.discourse.org/t/numbered-bullets-not-being-included-in-calendar-item-title/272269)

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**Author:** [@Tealk](https://meta.discourse.org/u/Tealk)\
**Replies:** 1\
**Last updated:** [May 9, 2023, 3:13pm UTC](https://meta.discourse.org/t/numbered-bullets-not-being-included-in-calendar-item-title/272269 "2023-05-09T15:13:02Z")

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Hi, I noticed an error, if a heading starts with a number it is not taken over as a title. 5. FediverseModerationsTreff \[date-range from=2023-05-15T18:00:00 to=2018-12-21T19:00:00 timezone="Europe/Berlin"\]

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## [How to restrict a category so everyone can created a post but no one (or only original poster) can reply?](https://meta.discourse.org/t/how-to-restrict-a-category-so-everyone-can-created-a-post-but-no-one-or-only-original-poster-can-reply/264415)

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**Author:** [@matermultorum](https://meta.discourse.org/u/matermultorum)\
**Replies:** 1\
**Last updated:** [May 9, 2023, 2:43pm UTC](https://meta.discourse.org/t/how-to-restrict-a-category-so-everyone-can-created-a-post-but-no-one-or-only-original-poster-can-reply/264415 "2023-05-09T14:43:58Z")

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Because we have a problem (as I have read is common but haven’t found a solution) with people not understanding or forgetting to reply privately, I would like a group in a category to be able to create but not reply. Th…

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## [Is Discourse always in "beta"?](https://meta.discourse.org/t/is-discourse-always-in-beta/198215)

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**Author:** [@Wanderer](https://meta.discourse.org/u/Wanderer)\
**Replies:** 22\
**Last updated:** [May 9, 2023, 2:07pm UTC](https://meta.discourse.org/t/is-discourse-always-in-beta/198215 "2023-05-09T14:07:32Z")

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I noticed that every now and then my Discourse site send me an email telling that a new version is available to install, but every time the version is “x.y.z.beta something”, so I’d like to know: is Discourse always some…

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## [Strange behavior with Digital Ocean Spaces/S3 and lots of duplicated CORS rules for \`example.com\`](https://meta.discourse.org/t/strange-behavior-with-digital-ocean-spaces-s3-and-lots-of-duplicated-cors-rules-for-example-com/212361)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 3\
**Last updated:** [May 9, 2023, 12:16pm UTC](https://meta.discourse.org/t/strange-behavior-with-digital-ocean-spaces-s3-and-lots-of-duplicated-cors-rules-for-example-com/212361 "2023-05-09T12:16:13Z")

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I got this error on a recent bootstrap. I’m using Digital Ocean in SFO3. "Tasks: TOP =\> s3:upload\_assets =\> s3:ensure\_cors\_rules", "(See full trace by running task with --trace)", "I, \[2021-12-16T21:19:05.748497 #1\] I…

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## [Changing the name of Trust\_Level\_0](https://meta.discourse.org/t/changing-the-name-of-trust-level-0/267640)

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**Author:** [@jasonmichel](https://meta.discourse.org/u/jasonmichel)\
**Replies:** 1\
**Last updated:** [May 9, 2023, 8:31am UTC](https://meta.discourse.org/t/changing-the-name-of-trust-level-0/267640 "2023-05-09T08:31:03Z")

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Is there newer info regarding being able to mention all users or changing the name of trust\_level\_0? My imagination is not grasping how to use this suggestion. I just want to ping everyone for important announcements.

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## [Options for integrating a wiki knowledge base](https://meta.discourse.org/t/options-for-integrating-a-wiki-knowledge-base/264317)

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**Author:** [@SeriousFun01](https://meta.discourse.org/u/SeriousFun01)\
**Replies:** 4\
**Last updated:** [May 9, 2023, 6:55am UTC](https://meta.discourse.org/t/options-for-integrating-a-wiki-knowledge-base/264317 "2023-05-09T06:55:27Z")

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I am wondering if its possible to integrate a discourse forum with an existing mediawiki (could be wikipedia or any other article based wiki for that matter) on the basis of keywords. So when the text in a post contains…

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## [Net::SMTPServerBusy exception](https://meta.discourse.org/t/net-smtpserverbusy-exception/264200)

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**Author:** [@Hyan](https://meta.discourse.org/u/Hyan)\
**Replies:** 2\
**Last updated:** [May 9, 2023, 3:01am UTC](https://meta.discourse.org/t/net-smtpserverbusy-exception/264200 "2023-05-09T03:01:45Z")

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I was trying to download website backups from /admin/backups and I cannot receive download emails. After checking production.log I found following output Started PUT "/admin/backups/xxx.tar.gz" for 203.18.50.6 at 2023-0…

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## [How to make my discourse community public facing](https://meta.discourse.org/t/how-to-make-my-discourse-community-public-facing/264322)

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**Author:** [@earbasher](https://meta.discourse.org/u/earbasher)\
**Replies:** 8\
**Last updated:** [May 8, 2023, 10:40pm UTC](https://meta.discourse.org/t/how-to-make-my-discourse-community-public-facing/264322 "2023-05-08T22:40:37Z")

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I am working on setting up my community, in testing if i were to share a link to a topic it sends the user to a login page and will not allow the user to continue unless they login. Is there a setting that I am missing …

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## [Viewing the site as a lower trust level user](https://meta.discourse.org/t/viewing-the-site-as-a-lower-trust-level-user/264193)

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**Author:** [@rachel-statsnz](https://meta.discourse.org/u/rachel-statsnz)\
**Replies:** 6\
**Last updated:** [May 8, 2023, 9:48pm UTC](https://meta.discourse.org/t/viewing-the-site-as-a-lower-trust-level-user/264193 "2023-05-08T21:48:33Z")

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I am wondering if there was an option to view the site from e.g. a TL2 perspective without having to go and create a new account. I am an admin on my site, so I get to see the forum with all the unlisted topics or topic…

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## [Force direct to a certain topic on OIDC user's first login?](https://meta.discourse.org/t/force-direct-to-a-certain-topic-on-oidc-users-first-login/264162)

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**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 3\
**Last updated:** [May 8, 2023, 7:51pm UTC](https://meta.discourse.org/t/force-direct-to-a-certain-topic-on-oidc-users-first-login/264162 "2023-05-08T19:51:10Z")

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I came across this topic on the subject, and it had me wondering if we could do the same but for OIDC users connecting that wouldn’t be through an invite. I saw @SaraDev’s reply that: On enterprise, how could this be …

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## [Urgent, rebuild failed from old version](https://meta.discourse.org/t/urgent-rebuild-failed-from-old-version/264287)

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**Author:** [@Alienazk](https://meta.discourse.org/u/Alienazk)\
**Replies:** 5\
**Last updated:** [May 8, 2023, 5:28pm UTC](https://meta.discourse.org/t/urgent-rebuild-failed-from-old-version/264287 "2023-05-08T17:28:56Z")

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Hi, our forum is running on an old version (for some front-end reasons). version: 7647cf6a22aa7f9454123b24262ca04290b4d774 # v2.9.0.beta9 Today I tried to rebuild the app but failed with the following error: 2023-05-…

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## [Getting error 422 invalid argument when configure S3 upload with GCS](https://meta.discourse.org/t/getting-error-422-invalid-argument-when-configure-s3-upload-with-gcs/263937)

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**Author:** [@Yangsun\_Lau](https://meta.discourse.org/u/Yangsun_Lau)\
**Replies:** 3\
**Last updated:** [May 8, 2023, 4:58pm UTC](https://meta.discourse.org/t/getting-error-422-invalid-argument-when-configure-s3-upload-with-gcs/263937 "2023-05-08T16:58:59Z")

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I am getting error 422 invalid argument when using s3 upload with GCS , can’t seems to find any clue or detail error log. Only log i got is {failed: “FAILED”, message: “Invalid argument.”} failed: “FAILED” message: “I…

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## [How to put theme for others to access in the menu?](https://meta.discourse.org/t/how-to-put-theme-for-others-to-access-in-the-menu/238042)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 7\
**Last updated:** [June 8, 2023, 7:06am UTC](https://meta.discourse.org/t/how-to-put-theme-for-others-to-access-in-the-menu/238042 "2023-06-08T07:06:00Z")

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like this

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## [Discourse's CSS variables aren't set](https://meta.discourse.org/t/discourses-css-variables-arent-set/264024)

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**Author:** [@Ibrahim\_salem](https://meta.discourse.org/u/Ibrahim_salem)\
**Replies:** 39\
**Last updated:** [May 8, 2023, 7:27am UTC](https://meta.discourse.org/t/discourses-css-variables-arent-set/264024 "2023-05-08T07:27:34Z")

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No matter what theme I’m using, all menus and popup alerts / dialogs show with transparent background color !!

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## [Discourse Installation Failure on Fresh Server: FAILED TO BOOTSTRAP](https://meta.discourse.org/t/discourse-installation-failure-on-fresh-server-failed-to-bootstrap/264143)

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**Author:** [@katxeus](https://meta.discourse.org/u/katxeus)\
**Replies:** 11\
**Last updated:** [May 7, 2023, 5:59pm UTC](https://meta.discourse.org/t/discourse-installation-failure-on-fresh-server-failed-to-bootstrap/264143 "2023-05-07T17:59:09Z")

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Discourse installation fails on a fresh Ubuntu 22.04LTS Server. Key take aways seem to be about: Failure listening on port 6379 An unexpected error occurred: "https://registry.yarnpkg.com/rxjs/-/rxjs-6.6.3.tgz: ESOCKE…

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