# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=306

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 307

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## [How can I restrict downloads of my videos?](https://meta.discourse.org/t/how-can-i-restrict-downloads-of-my-videos/261526)

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**Author:** [@billmay](https://meta.discourse.org/u/billmay)\
**Replies:** 2\
**Last updated:** [April 17, 2023, 5:57am UTC](https://meta.discourse.org/t/how-can-i-restrict-downloads-of-my-videos/261526 "2023-04-17T05:57:47Z")

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Hello everyone, I am the website administrator of asktug.com, the Chinese community for TiDB. I would like to ask for your advice on how to restrict video downloads. I want both visitors and registered users to be able t…

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## [Can we remove the reaction locking in discourse?](https://meta.discourse.org/t/can-we-remove-the-reaction-locking-in-discourse/261898)

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**Author:** [@sevadev-ramchandra](https://meta.discourse.org/u/sevadev-ramchandra)\
**Replies:** 2\
**Last updated:** [April 17, 2023, 4:44am UTC](https://meta.discourse.org/t/can-we-remove-the-reaction-locking-in-discourse/261898 "2023-04-17T04:44:02Z")

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I want to remove reaction locking on topic, so that user can react/change their reaction(like/unlike) at any point of time? So is there any tweaks we can work around?

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## [How to create grid category list like nvidia community?](https://meta.discourse.org/t/how-to-create-grid-category-list-like-nvidia-community/261895)

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**Author:** [@tog](https://meta.discourse.org/u/tog)\
**Replies:** 1\
**Last updated:** [April 17, 2023, 3:20am UTC](https://meta.discourse.org/t/how-to-create-grid-category-list-like-nvidia-community/261895 "2023-04-17T03:20:10Z")

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I’m setting up the new community forum with discourse. How to display a list of categories in a grid, like NVIDIA’s community site. (https://forums.developer.nvidia.com/)

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## [Unable to find image 'local\_discourse/app:latest' locally](https://meta.discourse.org/t/unable-to-find-image-local-discourse-app-latest-locally/261881)

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**Author:** [@Aleksander](https://meta.discourse.org/u/Aleksander)\
**Replies:** 1\
**Last updated:** [April 17, 2023, 3:25am UTC](https://meta.discourse.org/t/unable-to-find-image-local-discourse-app-latest-locally/261881 "2023-04-17T03:25:44Z")

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Hello, I’m trying to start my app, that was already running, but facing issues. Please help me some one :cry: root@Ubuntu-1804-bionic-64-minimal /var/discourse # ./launcher start app x86\_64 arch detected. + /usr/bin/d…

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## [How to delete some sections from the sidebar](https://meta.discourse.org/t/how-to-delete-some-sections-from-the-sidebar/261887)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 5\
**Last updated:** [April 17, 2023, 1:19am UTC](https://meta.discourse.org/t/how-to-delete-some-sections-from-the-sidebar/261887 "2023-04-17T01:19:38Z")

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I made new sections of my sidebar menu via the but the old sections was showing up too, and it confuses my members, how do I delete the old ones?

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## [How can I leave my home like this?](https://meta.discourse.org/t/how-can-i-leave-my-home-like-this/260908)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 2\
**Last updated:** [April 16, 2023, 11:36pm UTC](https://meta.discourse.org/t/how-can-i-leave-my-home-like-this/260908 "2023-04-16T23:36:13Z")

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How do I leave only the columns topic, responses and views and the activity last, with the avatar, creation time and name?

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## [\[Trivial\] That's a Discourse theme?](https://meta.discourse.org/t/trivial-thats-a-discourse-theme/261867)

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**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 4\
**Last updated:** [April 16, 2023, 9:31pm UTC](https://meta.discourse.org/t/trivial-thats-a-discourse-theme/261867 "2023-04-16T21:31:36Z")

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I don’t know if competition imited almost everything on Discourse or someone changed the front of the system but it looks super good and I really want the same: It’s just a reversion of Air, different frame-work or wh…

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## [I don't know if this is my delusion or if it really existed](https://meta.discourse.org/t/i-dont-know-if-this-is-my-delusion-or-if-it-really-existed/261858)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 5\
**Last updated:** [April 16, 2023, 2:05pm UTC](https://meta.discourse.org/t/i-dont-know-if-this-is-my-delusion-or-if-it-really-existed/261858 "2023-04-16T14:05:53Z")

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I saw (Or maybe not) a way to put the selector of all emoji where the reactions are, so I wouldn’t need to use pre-selected emojis and yes a box would appear with all the emojis for people to use in reactions, but I can’…

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## [What is 'staff colour'?](https://meta.discourse.org/t/what-is-staff-colour/261824)

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**Author:** [@MikeNolan](https://meta.discourse.org/u/MikeNolan)\
**Replies:** 3\
**Last updated:** [April 16, 2023, 5:53am UTC](https://meta.discourse.org/t/what-is-staff-colour/261824 "2023-04-16T05:53:27Z")

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I haven’t figured out what the point of ‘staff color’ is, since it can be applied to non-staff posts. What this site needs is some kind of glossary and conventions page, to define terms that might not be industry standa…

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## [Adding a tag with plus in it](https://meta.discourse.org/t/adding-a-tag-with-plus-in-it/115549)

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**Author:** [@verilog15](https://meta.discourse.org/u/verilog15)\
**Replies:** 5\
**Last updated:** [April 16, 2023, 3:00am UTC](https://meta.discourse.org/t/adding-a-tag-with-plus-in-it/115549 "2023-04-16T03:00:06Z")

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Hello, I was trying to add a new tag with special characters like “+” (plus) for adding a tag called “c++” but it does not let me to add it (rather it is showed as just “c”). Is there a way to solve it?

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## [Test message works, but normal messages are never triggered](https://meta.discourse.org/t/test-message-works-but-normal-messages-are-never-triggered/261806)

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**Author:** [@ZestyLemon](https://meta.discourse.org/u/ZestyLemon)\
**Replies:** 0\
**Last updated:** [April 15, 2023, 8:49pm UTC](https://meta.discourse.org/t/test-message-works-but-normal-messages-are-never-triggered/261806 "2023-04-15T20:49:40Z")

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Greetings, dear friends - long time occasional lurker for troubleshooting issues - but this is my first post in these awesome forums! I’ve setup the Discourse Chat Integrations plugin on my Discourse instance to work fo…

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## [Discourse installation has been getting slower and slower and slower](https://meta.discourse.org/t/discourse-installation-has-been-getting-slower-and-slower-and-slower/260501)

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**Author:** [@Hubbe](https://meta.discourse.org/u/Hubbe)\
**Replies:** 36\
**Last updated:** [April 15, 2023, 8:31pm UTC](https://meta.discourse.org/t/discourse-installation-has-been-getting-slower-and-slower-and-slower/260501 "2023-04-15T20:31:41Z")

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My discourse installation has been getting slower and slower and slower over the last few weeks. In the past when this has happened, rebuilding the app has helped. However, it doesn’t seem to help now. I’ve looked for a…

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## [Calendar topic not registering in topic count?](https://meta.discourse.org/t/calendar-topic-not-registering-in-topic-count/272267)

<div class="topic-metadata">

**Author:** [@apleschu](https://meta.discourse.org/u/apleschu)\
**Replies:** 1\
**Last updated:** [April 15, 2023, 5:37pm UTC](https://meta.discourse.org/t/calendar-topic-not-registering-in-topic-count/272267 "2023-04-15T17:37:43Z")

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Bug Report: In our forum we have a category with only a single topic. And that single topic was a calendar topic. Even though there was clearly at least one topic in the category the category was still showing ‘0’ topics…

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## [Displaying Reactions on Post Voting topics](https://meta.discourse.org/t/displaying-reactions-on-post-voting-topics/261783)

<div class="topic-metadata">

**Author:** [@apleschu](https://meta.discourse.org/u/apleschu)\
**Replies:** 8\
**Last updated:** [April 15, 2023, 9:34am UTC](https://meta.discourse.org/t/displaying-reactions-on-post-voting-topics/261783 "2023-04-15T09:34:02Z")

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I love the way this plugin works, but I am being hounded by some of my users who are not happy if they can’t add their clapping hands or poop emoji. Is there a way to have both versions active at the same on a topic/cate…

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## [Users are receiving emails even when everything is set up to not send email notifications](https://meta.discourse.org/t/users-are-receiving-emails-even-when-everything-is-set-up-to-not-send-email-notifications/259835)

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**Author:** [@Crius](https://meta.discourse.org/u/Crius)\
**Replies:** 3\
**Last updated:** [March 29, 2023, 2:18pm UTC](https://meta.discourse.org/t/users-are-receiving-emails-even-when-everything-is-set-up-to-not-send-email-notifications/259835 "2023-03-29T14:18:58Z")

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This morning I’ve discovered that in the past 2 weeks we have burned through over 5000 email credits because barely ~60 users of our ~1000 active ones have activated email notifications. I’ve disabled email from the adm…

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## [Twitter API – My Discourse API App for Tweet previews was suspended](https://meta.discourse.org/t/twitter-api-my-discourse-api-app-for-tweet-previews-was-suspended/261777)

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**Author:** [@terraboss](https://meta.discourse.org/u/terraboss)\
**Replies:** 2\
**Last updated:** [April 15, 2023, 9:04am UTC](https://meta.discourse.org/t/twitter-api-my-discourse-api-app-for-tweet-previews-was-suspended/261777 "2023-04-15T09:04:40Z")

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The original topic & issue was this: Today I received the following email from Twitter: Application suspension notice Hello, This is a notice that your app - Discourse API - has been suspended from accessing the T…

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## [What is this error?](https://meta.discourse.org/t/what-is-this-error/261762)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 3\
**Last updated:** [April 15, 2023, 7:05am UTC](https://meta.discourse.org/t/what-is-this-error/261762 "2023-04-15T07:05:29Z")

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FAILED -------------------- Pups::ExecError: cd /var/www/discourse/plugins && sudo -E -u discourse git clone https://github.com/tensorflow/tfjs-models/tree/master/toxicity failed with return #\<Process::Status: pid 662 e…

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## [Discourse RSS as Link posts](https://meta.discourse.org/t/discourse-rss-as-link-posts/261756)

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**Author:** [@olynch](https://meta.discourse.org/u/olynch)\
**Replies:** 0\
**Last updated:** [April 14, 2023, 11:09pm UTC](https://meta.discourse.org/t/discourse-rss-as-link-posts/261756 "2023-04-14T23:09:08Z")

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Is it possible to make the Discourse RSS polling plugin just post a link to new content in the RSS feed, using a onebox? I have RSS feeds which format pretty badly on Discourse, and it would be much nicer to just show th…

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## [Splash screen stuck until hard refresh](https://meta.discourse.org/t/splash-screen-stuck-until-hard-refresh/261206)

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**Author:** [@yanokwa](https://meta.discourse.org/u/yanokwa)\
**Replies:** 4\
**Last updated:** [April 14, 2023, 9:53pm UTC](https://meta.discourse.org/t/splash-screen-stuck-until-hard-refresh/261206 "2023-04-14T21:53:28Z")

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I occasionally see forums that I run show a splash screen that never stops loading. It seems to happen after rebuilds or if I haven’t visited the forum for a long time. It doesn’t seem associated with different browsers…

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## ["unknown error" on login, undefined method \`password\_algorithm='](https://meta.discourse.org/t/unknown-error-on-login-undefined-method-password-algorithm/261664)

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**Author:** [@shyguy](https://meta.discourse.org/u/shyguy)\
**Replies:** 4\
**Last updated:** [April 14, 2023, 7:42pm UTC](https://meta.discourse.org/t/unknown-error-on-login-undefined-method-password-algorithm/261664 "2023-04-14T19:42:56Z")

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i ran a phpbb3 migration on top of a known-good ‘template’ of /shared (as i have been doing a few times a week for a while now as i improve things), and then i couldn’t log in. i got an “Unknown error” on the login dial…

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## [Flagging posts to be viewed only by admins or mod](https://meta.discourse.org/t/flagging-posts-to-be-viewed-only-by-admins-or-mod/261667)

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**Author:** [@Jane\_Jojo](https://meta.discourse.org/u/Jane_Jojo)\
**Replies:** 8\
**Last updated:** [April 14, 2023, 7:13pm UTC](https://meta.discourse.org/t/flagging-posts-to-be-viewed-only-by-admins-or-mod/261667 "2023-04-14T19:13:32Z")

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This might be a silly question, but I didn’t find an answer. Say I have a post like this: Instant Pot Indian Beef Curry - blog - comments How can I flag this post to be viewed and edited only by admin and mods? Theoret…

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## [Are separate subdomains required for making a discourse forum?](https://meta.discourse.org/t/are-separate-subdomains-required-for-making-a-discourse-forum/261694)

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**Author:** [@VSCPlays](https://meta.discourse.org/u/VSCPlays)\
**Replies:** 3\
**Last updated:** [April 14, 2023, 5:00pm UTC](https://meta.discourse.org/t/are-separate-subdomains-required-for-making-a-discourse-forum/261694 "2023-04-14T17:00:04Z")

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Problems so I made a topic for easier access to Roblox Homepage, but I found this There is no explaination why, I need full answer, not short answer Questions (answers must be full or I won’t mark as solution) Doe…

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## [Most active/popular topics?](https://meta.discourse.org/t/most-active-popular-topics/261702)

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**Author:** [@Mollyvog](https://meta.discourse.org/u/Mollyvog)\
**Replies:** 2\
**Last updated:** [April 14, 2023, 2:58pm UTC](https://meta.discourse.org/t/most-active-popular-topics/261702 "2023-04-14T14:58:57Z")

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Can anyone tell me where I can find the most active threads please?

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## [Have category name visible, but not posts within the category](https://meta.discourse.org/t/have-category-name-visible-but-not-posts-within-the-category/261689)

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**Author:** [@Anna\_at\_Skuid](https://meta.discourse.org/u/Anna_at_Skuid)\
**Replies:** 3\
**Last updated:** [April 14, 2023, 12:14pm UTC](https://meta.discourse.org/t/have-category-name-visible-but-not-posts-within-the-category/261689 "2023-04-14T12:14:35Z")

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Hey everyone! I want to create a “FOMO category” - a category where every user in the community can see the name of the category and that it exists, but where only users in a certain groups can view & create posts in the…

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## [What's the default image size for the Search Banner?](https://meta.discourse.org/t/whats-the-default-image-size-for-the-search-banner/273665)

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**Author:** [@P2W](https://meta.discourse.org/u/P2W)\
**Replies:** 1\
**Last updated:** [April 14, 2023, 10:57am UTC](https://meta.discourse.org/t/whats-the-default-image-size-for-the-search-banner/273665 "2023-04-14T10:57:01Z")

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What is the default image size for the background image? I’m sure I can find this somewhere in the GIT but I’m a noob. Thanks.

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## [Migrating from WordPress : ERROR](https://meta.discourse.org/t/migrating-from-wordpress-error/261651)

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**Author:** [@hiccup](https://meta.discourse.org/u/hiccup)\
**Replies:** 1\
**Last updated:** [April 14, 2023, 9:47am UTC](https://meta.discourse.org/t/migrating-from-wordpress-error/261651 "2023-04-14T09:47:34Z")

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Hey I’m trying to Migrate a WordPress to Discourse. Development environment: macOS. Discourse works fine, but when I try to Migrate a WordPress to Discourse by run IMPORT=1 bundle && IMPORT=1 bundle exec ruby script/…

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## [How can I transfer forum ownership?](https://meta.discourse.org/t/how-can-i-transfer-forum-ownership/261633)

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**Author:** [@mattw](https://meta.discourse.org/u/mattw)\
**Replies:** 4\
**Last updated:** [April 14, 2023, 9:44am UTC](https://meta.discourse.org/t/how-can-i-transfer-forum-ownership/261633 "2023-04-14T09:44:22Z")

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I have searched extensively but cannot find an answer. I created a discourse instance and I want to leave and at the same time transfer the server to someone else. What is the best way to do this?

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## [Can't replace comment icon for chat](https://meta.discourse.org/t/cant-replace-comment-icon-for-chat/261625)

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**Author:** [@manuel](https://meta.discourse.org/u/manuel)\
**Replies:** 3\
**Last updated:** [April 13, 2023, 8:17pm UTC](https://meta.discourse.org/t/cant-replace-comment-icon-for-chat/261625 "2023-04-13T20:17:45Z")

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Not sure why this doesn’t work.. I’d like to replace the comment icon used for chat: I have fa-pro icons plugin installed. in the browser inspector i can replace it with fal-comments: But from the theme it doesn’…

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## [Has anyone tried this RSS poster?](https://meta.discourse.org/t/has-anyone-tried-this-rss-poster/53520)

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**Author:** [@Ham](https://meta.discourse.org/u/Ham)\
**Replies:** 30\
**Last updated:** [April 13, 2023, 9:46am UTC](https://meta.discourse.org/t/has-anyone-tried-this-rss-poster/53520 "2023-04-13T09:46:48Z")

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I was wondering if anyone has tried this. discourse-rss-poster. https://github.com/LeoMcA/discourse-rss-poster I had an issue after installing it last night but now not sure if it wasnt just the adsense plugin causing …

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## [Is there any way to make "create topic" a stand-alone page?](https://meta.discourse.org/t/is-there-any-way-to-make-create-topic-a-stand-alone-page/261372)

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**Author:** [@Walmink](https://meta.discourse.org/u/Walmink)\
**Replies:** 1\
**Last updated:** [April 11, 2023, 10:45pm UTC](https://meta.discourse.org/t/is-there-any-way-to-make-create-topic-a-stand-alone-page/261372 "2023-04-11T22:45:00Z")

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I’ve searched this forum and google and I’ve searched for components, but didn’t find an answer, so… here’s my question :slight\_smile: Does anyone know if there is an option/component/approach to have the “new topic” bu…

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