# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=307

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 308

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## [Is there any way to make "create topic" a stand-alone page?](https://meta.discourse.org/t/is-there-any-way-to-make-create-topic-a-stand-alone-page/261372)

<div class="topic-metadata">

**Author:** [@Walmink](https://meta.discourse.org/u/Walmink)\
**Replies:** 1\
**Last updated:** [April 11, 2023, 10:45pm UTC](https://meta.discourse.org/t/is-there-any-way-to-make-create-topic-a-stand-alone-page/261372 "2023-04-11T22:45:00Z")

</div>

I’ve searched this forum and google and I’ve searched for components, but didn’t find an answer, so… here’s my question :slight\_smile: Does anyone know if there is an option/component/approach to have the “new topic” bu…

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## [How to disable updating username for admins & moderators?](https://meta.discourse.org/t/how-to-disable-updating-username-for-admins-moderators/261449)

<div class="topic-metadata">

**Author:** [@RohitSharma](https://meta.discourse.org/u/RohitSharma)\
**Replies:** 4\
**Last updated:** [April 13, 2023, 4:21am UTC](https://meta.discourse.org/t/how-to-disable-updating-username-for-admins-moderators/261449 "2023-04-13T04:21:46Z")

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Hi, I need guidance to disable the edit button for admins and moderators. So do we have any setting in discourse to do this? Please find the attached screenshot: Thanks Rohit

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## [How do I add multiple tags at a time?](https://meta.discourse.org/t/how-do-i-add-multiple-tags-at-a-time/261454)

<div class="topic-metadata">

**Author:** [@kenjdarhan](https://meta.discourse.org/u/kenjdarhan)\
**Replies:** 2\
**Last updated:** [April 13, 2023, 3:07am UTC](https://meta.discourse.org/t/how-do-i-add-multiple-tags-at-a-time/261454 "2023-04-13T03:07:40Z")

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I want to add multiple tags to a post, and I tried using comma to separate tags, like: tag1, tag2, tag3, … tagx and I tried inputting the entire line into the tag field. But this entire line is treated as one long tag…

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## [Default close the sidebar tabs?](https://meta.discourse.org/t/default-close-the-sidebar-tabs/261356)

<div class="topic-metadata">

**Author:** [@giphymarker](https://meta.discourse.org/u/giphymarker)\
**Replies:** 4\
**Last updated:** [April 12, 2023, 4:10pm UTC](https://meta.discourse.org/t/default-close-the-sidebar-tabs/261356 "2023-04-12T16:10:29Z")

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Is there a way to have the sidebar tabs minimized/rolled up by default? A lot of our users will be new to discourse and I think this will make it less overwhelming for them

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## [MathJax plugin is not working. Safe mode works. Workaround, disable MathJax plugin](https://meta.discourse.org/t/mathjax-plugin-is-not-working-safe-mode-works-workaround-disable-mathjax-plugin/261443)

<div class="topic-metadata">

**Author:** [@EricGT](https://meta.discourse.org/u/EricGT)\
**Replies:** 7\
**Last updated:** [April 12, 2023, 2:35pm UTC](https://meta.discourse.org/t/mathjax-plugin-is-not-working-safe-mode-works-workaround-disable-mathjax-plugin/261443 "2023-04-12T14:35:39Z")

</div>

The site https://swi-prolog.discourse.group/ is only loading in safe mode.

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## [Exclude single post from “Remove WordPress Comments Template”](https://meta.discourse.org/t/exclude-single-post-from-remove-wordpress-comments-template/261095)

<div class="topic-metadata">

**Author:** [@Brandon007](https://meta.discourse.org/u/Brandon007)\
**Replies:** 1\
**Last updated:** [April 12, 2023, 1:09pm UTC](https://meta.discourse.org/t/exclude-single-post-from-remove-wordpress-comments-template/261095 "2023-04-12T13:09:14Z")

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With respect to the Wordpress plugin setting: Remove WordPress Comments Template Do not load the WordPress comments template for posts that are not Published to Discourse. Is it possible to exclude a single post fro…

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## [Build failed for specific commit hash](https://meta.discourse.org/t/build-failed-for-specific-commit-hash/260672)

<div class="topic-metadata">

**Author:** [@ibahnasy](https://meta.discourse.org/u/ibahnasy)\
**Replies:** 8\
**Last updated:** [April 12, 2023, 8:54am UTC](https://meta.discourse.org/t/build-failed-for-specific-commit-hash/260672 "2023-04-12T08:54:20Z")

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I need to build Discourse against specific commit “dc5b37c01131bfc42eb666ec2bc779433df309cb” but if fail. # ./launcher rebuild app Device "docker0" does not exist. x86\_64 arch detected. WARNING: containers/app.yml file …

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## [Sidekiq use in Discourse](https://meta.discourse.org/t/sidekiq-use-in-discourse/261140)

<div class="topic-metadata">

**Author:** [@deepak\_b](https://meta.discourse.org/u/deepak_b)\
**Replies:** 6\
**Last updated:** [April 12, 2023, 3:50am UTC](https://meta.discourse.org/t/sidekiq-use-in-discourse/261140 "2023-04-12T03:50:30Z")

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What type of jobs/scheduling sidekiq is executing on Discourse. Is it getting used when user is searching any topic/articles.

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## [Timezone issues (asked by PlatformIO devs)](https://meta.discourse.org/t/timezone-issues-asked-by-platformio-devs/261340)

<div class="topic-metadata">

**Author:** [@dizcza](https://meta.discourse.org/u/dizcza)\
**Replies:** 2\
**Last updated:** [April 12, 2023, 2:39am UTC](https://meta.discourse.org/t/timezone-issues-asked-by-platformio-devs/261340 "2023-04-12T02:39:51Z")

</div>

I cannot change my timezone from Europe/Kiev to Europe/Kyiv on platformio. They referred to you for a fix. The error I’m getting is “An error occurred: Timezone ‘Europe/Kyiv’ is not a valid timezone.” Please be awa…

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## [Creating an API key for RSS reader due to login required?](https://meta.discourse.org/t/creating-an-api-key-for-rss-reader-due-to-login-required/68546)

<div class="topic-metadata">

**Author:** [@Ryan\_Collins1](https://meta.discourse.org/u/Ryan_Collins1)\
**Replies:** 2\
**Last updated:** [August 29, 2017, 6:47pm UTC](https://meta.discourse.org/t/creating-an-api-key-for-rss-reader-due-to-login-required/68546 "2017-08-29T18:47:15Z")

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Thanks in advance for any insight and advice. I have a user who is trying to use the RSS reader “Feedbin” to view the latest posts in my Discourse forum. This user recently asked… Apparently because MFCC is using Disc…

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## [Is there an advantage to a Docker installation?](https://meta.discourse.org/t/is-there-an-advantage-to-a-docker-installation/261128)

<div class="topic-metadata">

**Author:** [@jagath](https://meta.discourse.org/u/jagath)\
**Replies:** 3\
**Last updated:** [April 11, 2023, 10:52pm UTC](https://meta.discourse.org/t/is-there-an-advantage-to-a-docker-installation/261128 "2023-04-11T22:52:26Z")

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I know the documentation and a lot of threads here suggest that Docker is the only (good) way forward, but I wanted to know the reasoning. I got a $3.50/month Amazon Lightsail Debian box, and had Discourse up and running…

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## [Troll member keeps flagging everyone's posts](https://meta.discourse.org/t/troll-member-keeps-flagging-everyones-posts/261252)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 3\
**Last updated:** [April 11, 2023, 10:40pm UTC](https://meta.discourse.org/t/troll-member-keeps-flagging-everyones-posts/261252 "2023-04-11T22:40:42Z")

</div>

What to do to contain this kind of thing? Is there a chance I can take only the signaling from him?

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## [Badges, titles, and trust\_levels problems after reset of TL system](https://meta.discourse.org/t/badges-titles-and-trust-levels-problems-after-reset-of-tl-system/260571)

<div class="topic-metadata">

**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 12\
**Last updated:** [April 11, 2023, 9:59pm UTC](https://meta.discourse.org/t/badges-titles-and-trust-levels-problems-after-reset-of-tl-system/260571 "2023-04-11T21:59:07Z")

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We updated our trust\_levels unlocking them all and we see that users stills having old icons titles. I friendly suggest to disabling users to use trust\_levels badges unless their have the required trust\_level to displa…

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## [Theme-error-suffix](https://meta.discourse.org/t/theme-error-suffix/261308)

<div class="topic-metadata">

**Author:** [@anon48433008](https://meta.discourse.org/u/anon48433008)\
**Replies:** 4\
**Last updated:** [April 11, 2023, 9:37pm UTC](https://meta.discourse.org/t/theme-error-suffix/261308 "2023-04-11T21:37:34Z")

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I did search, zero results This is a single occurrence related to a single post, I sent a blog post from 2019 to my discourse site, partly as I just got that ability to function yesterday and that blog post just got a n…

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## [I cant see bulk actions in my discourse installation after selecting items](https://meta.discourse.org/t/i-cant-see-bulk-actions-in-my-discourse-installation-after-selecting-items/261184)

<div class="topic-metadata">

**Author:** [@Yogesh\_g](https://meta.discourse.org/u/Yogesh_g)\
**Replies:** 3\
**Last updated:** [April 11, 2023, 5:35pm UTC](https://meta.discourse.org/t/i-cant-see-bulk-actions-in-my-discourse-installation-after-selecting-items/261184 "2023-04-11T17:35:33Z")

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I cant see bulk actions in my discourse installation after selecting items. like Continuing the discussion from How can I bulk-delete topics?:

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## [Is it possible to embed a Power BI report inside the topic?](https://meta.discourse.org/t/is-it-possible-to-embed-a-power-bi-report-inside-the-topic/261335)

<div class="topic-metadata">

**Author:** [@Olga\_Averchenko](https://meta.discourse.org/u/Olga_Averchenko)\
**Replies:** 0\
**Last updated:** [April 11, 2023, 4:18pm UTC](https://meta.discourse.org/t/is-it-possible-to-embed-a-power-bi-report-inside-the-topic/261335 "2023-04-11T16:18:44Z")

</div>

Is it possible to embed a Power BI report inside the topic? Do I need some plugin for this?

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## [Email notification defaults](https://meta.discourse.org/t/email-notification-defaults/261311)

<div class="topic-metadata">

**Author:** [@Anna\_at\_Skuid](https://meta.discourse.org/u/Anna_at_Skuid)\
**Replies:** 2\
**Last updated:** [April 11, 2023, 4:17pm UTC](https://meta.discourse.org/t/email-notification-defaults/261311 "2023-04-11T16:17:37Z")

</div>

Where can I find the email notification defaults for users? I’m trying to figure out what the default settings for email notifications are for community users / specific categories. Context: I moved some old posts from …

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## [How to make a user card?](https://meta.discourse.org/t/how-to-make-a-user-card/261321)

<div class="topic-metadata">

**Author:** [@EchoBilisim](https://meta.discourse.org/u/EchoBilisim)\
**Replies:** 2\
**Last updated:** [April 11, 2023, 3:16pm UTC](https://meta.discourse.org/t/how-to-make-a-user-card/261321 "2023-04-11T15:16:46Z")

</div>

Hello, the user card on the official site is different, ours is different, why is it like this? screenshot:

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## [External postgres setup not working](https://meta.discourse.org/t/external-postgres-setup-not-working/259657)

<div class="topic-metadata">

**Author:** [@deepak\_b](https://meta.discourse.org/u/deepak_b)\
**Replies:** 4\
**Last updated:** [April 11, 2023, 11:54am UTC](https://meta.discourse.org/t/external-postgres-setup-not-working/259657 "2023-04-11T11:54:28Z")

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We have followed below blog to setup Discourse to use separate postgres(AWS RDS). Getting below error(image attached) after running ./launcher rebuild app: Caused by: PG::InvalidSchemaName: ERROR: no schema has been …

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## [Help with multilingual use](https://meta.discourse.org/t/help-with-multilingual-use/261238)

<div class="topic-metadata">

**Author:** [@EchoBilisim](https://meta.discourse.org/u/EchoBilisim)\
**Replies:** 1\
**Last updated:** [April 11, 2023, 5:44am UTC](https://meta.discourse.org/t/help-with-multilingual-use/261238 "2023-04-11T05:44:42Z")

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Hello, I’m using discourse in a project, but I want to have multiple languages in the system. For example, when the English language is selected, only English topics will appear. When Turkish is selected, Turkish topics,…

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## [Using JavaScript fetch to get publicly available page from Discourse into an external site (Discourse API)](https://meta.discourse.org/t/using-javascript-fetch-to-get-publicly-available-page-from-discourse-into-an-external-site-discourse-api/261062)

<div class="topic-metadata">

**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 2\
**Last updated:** [April 10, 2023, 10:34pm UTC](https://meta.discourse.org/t/using-javascript-fetch-to-get-publicly-available-page-from-discourse-into-an-external-site-discourse-api/261062 "2023-04-10T22:34:38Z")

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Continuing the discussion from The purpose of the 2 Discourse API systems: What if we want to make a request for a publicly available info on the Discourse instance into another publicly open site? For example, this p…

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## [How to hide 0 votes?](https://meta.discourse.org/t/how-to-hide-0-votes/260858)

<div class="topic-metadata">

**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 11\
**Last updated:** [April 10, 2023, 9:45pm UTC](https://meta.discourse.org/t/how-to-hide-0-votes/260858 "2023-04-10T21:45:45Z")

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Could you let me know how exactly to use this feature? I don’t see any configurable options for the plugin that allow me to hide the ‘0 votes’ from the topic list. I don’t see any options in the themes page either?

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## [How to translate the configured HTML?](https://meta.discourse.org/t/how-to-translate-the-configured-html/280281)

<div class="topic-metadata">

**Author:** [@Nicolas\_Barrera](https://meta.discourse.org/u/Nicolas_Barrera)\
**Replies:** 0\
**Last updated:** [April 10, 2023, 8:28pm UTC](https://meta.discourse.org/t/how-to-translate-the-configured-html/280281 "2023-04-10T20:28:01Z")

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Hi there, I got a question about this theme-component (but I think it’s also about other theme-components also) is there anyway I could localize the text I put on the configured html? I suppose if I fork the theme-comp…

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## [Automatic backup monitoring](https://meta.discourse.org/t/automatic-backup-monitoring/261122)

<div class="topic-metadata">

**Author:** [@Luke\_Cousins](https://meta.discourse.org/u/Luke_Cousins)\
**Replies:** 7\
**Last updated:** [April 10, 2023, 7:58pm UTC](https://meta.discourse.org/t/automatic-backup-monitoring/261122 "2023-04-10T19:58:37Z")

</div>

We have automatic backups configured. As far as I’m aware, they are running without a problem, but we’d like to monitor them with a simple service, such as https://healthchecks.io, to know for sure. Is there any way to …

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## [Changing hostname](https://meta.discourse.org/t/changing-hostname/260954)

<div class="topic-metadata">

**Author:** [@ibahnasy](https://meta.discourse.org/u/ibahnasy)\
**Replies:** 8\
**Last updated:** [April 10, 2023, 4:52pm UTC](https://meta.discourse.org/t/changing-hostname/260954 "2023-04-10T16:52:48Z")

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I exported a bit old version of Discourse container and the Discourse docker files from a running instance and imported it on a different server. I need to change Discourse hostname to match the new server. Is there a…

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## [HTTPS support - Error Embedding](https://meta.discourse.org/t/https-support-error-embedding/68944)

<div class="topic-metadata">

**Author:** [@spectrum](https://meta.discourse.org/u/spectrum)\
**Replies:** 4\
**Last updated:** [August 29, 2017, 6:41am UTC](https://meta.discourse.org/t/https-support-error-embedding/68944 "2017-08-29T06:41:56Z")

</div>

Hi, I have been testing implementing HTTPS for a production site that uses Discourse for comments. Comments show up on http://sitename.tld, but not on https:// sitename.tld. The URL for our Discourse site is https:// d…

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## [I would like change the primary e-mail but receiving a message](https://meta.discourse.org/t/i-would-like-change-the-primary-e-mail-but-receiving-a-message/261124)

<div class="topic-metadata">

**Author:** [@Lauro](https://meta.discourse.org/u/Lauro)\
**Replies:** 3\
**Last updated:** [April 10, 2023, 1:08pm UTC](https://meta.discourse.org/t/i-would-like-change-the-primary-e-mail-but-receiving-a-message/261124 "2023-04-10T13:08:44Z")

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Hello, i would like change the primary e-mail to another one, but receiving a message that the e-mail is already in use. The choosen primary e-mail can only own one community?

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## [Can't find the Automation options?](https://meta.discourse.org/t/cant-find-the-automation-options/272896)

<div class="topic-metadata">

**Author:** [@hocine](https://meta.discourse.org/u/hocine)\
**Replies:** 1\
**Last updated:** [April 10, 2023, 12:49pm UTC](https://meta.discourse.org/t/cant-find-the-automation-options/272896 "2023-04-10T12:49:36Z")

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I can’t see any settings. I’m using 3.1.0.beta3

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## [Migrating a myBB forum to Discourse using Kubuntu in a VM](https://meta.discourse.org/t/migrating-a-mybb-forum-to-discourse-using-kubuntu-in-a-vm/266051)

<div class="topic-metadata">

**Author:** [@silverdr](https://meta.discourse.org/u/silverdr)\
**Replies:** 6\
**Last updated:** [April 10, 2023, 12:35pm UTC](https://meta.discourse.org/t/migrating-a-mybb-forum-to-discourse-using-kubuntu-in-a-vm/266051 "2023-04-10T12:35:20Z")

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After spending way too many hours I thought I was close but then… $ bundle exec ruby script/import\_scripts/mybb.rb Loading existing groups... Loading existing users... Loading existing categories... Loading existing po…

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## [Site keeps stopping since upgrade](https://meta.discourse.org/t/site-keeps-stopping-since-upgrade/261173)

<div class="topic-metadata">

**Author:** [@M0VSE](https://meta.discourse.org/u/M0VSE)\
**Replies:** 1\
**Last updated:** [April 10, 2023, 11:48am UTC](https://meta.discourse.org/t/site-keeps-stopping-since-upgrade/261173 "2023-04-10T11:48:34Z")

</div>

I have a site that has been running really well for 18 months+ I noticed that it was running on Debian buster so upgraded to bullseye and Discourse to 3.1.0.beta3. Since then, each morning, I noticed that the site is d…

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