# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=311

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 312

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## [Create account window squished](https://meta.discourse.org/t/create-account-window-squished/260031)

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**Author:** [@olynch](https://meta.discourse.org/u/olynch)\
**Replies:** 5\
**Last updated:** [March 31, 2023, 1:39am UTC](https://meta.discourse.org/t/create-account-window-squished/260031 "2023-03-31T01:39:48Z")

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I was trying to get a colleague to make a Discourse account, and the screen he was presented with looked like this! He was using Firefox on Windows; I’m not sure what version. I don’t want to bug him to get more debu…

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## [My phpBB Migration Journey (postgresql)](https://meta.discourse.org/t/my-phpbb-migration-journey-postgresql/259374)

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**Author:** [@shyguy](https://meta.discourse.org/u/shyguy)\
**Replies:** 23\
**Last updated:** [March 30, 2023, 10:28pm UTC](https://meta.discourse.org/t/my-phpbb-migration-journey-postgresql/259374 "2023-03-30T22:28:46Z")

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i’m sharing my findings as i make my way through a migration from phpBB3 to discourse. solutions include: postgres source db emoji tweaks to the importer (fixing quote bug, improved bbcode support (including youtube), …

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## [Profile picture temporarly broke usercard (Replit Ask)](https://meta.discourse.org/t/profile-picture-temporarly-broke-usercard-replit-ask/260025)

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**Author:** [@twofoursixeight](https://meta.discourse.org/u/twofoursixeight)\
**Replies:** 2\
**Last updated:** [March 30, 2023, 9:19pm UTC](https://meta.discourse.org/t/profile-picture-temporarly-broke-usercard-replit-ask/260025 "2023-03-30T21:19:14Z")

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Hello. So today, my usercard on Replit Ask decided to randomly break. This is also due to my user profile being changed. ▶ Profile picture used Possible reproduction: Upload the file, then quickly submit it to the forum…

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## [Discourse failing due to expired certificates, rebuilt app, now discourse not working](https://meta.discourse.org/t/discourse-failing-due-to-expired-certificates-rebuilt-app-now-discourse-not-working/258614)

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**Author:** [@Danran](https://meta.discourse.org/u/Danran)\
**Replies:** 16\
**Last updated:** [March 30, 2023, 4:53pm UTC](https://meta.discourse.org/t/discourse-failing-due-to-expired-certificates-rebuilt-app-now-discourse-not-working/258614 "2023-03-30T16:53:52Z")

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I am running discourse on Ubuntu Server 22.04. My Discourse certificates magically expired due to unknown reasons. I have installed discourse with all of the default settings using the default docker install method. Afte…

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## [Ad-Manager DFD and Google AdSense Auto Ads](https://meta.discourse.org/t/ad-manager-dfd-and-google-adsense-auto-ads/259993)

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**Author:** [@Jose\_C\_Gomez](https://meta.discourse.org/u/Jose_C_Gomez)\
**Replies:** 0\
**Last updated:** [March 30, 2023, 3:41pm UTC](https://meta.discourse.org/t/ad-manager-dfd-and-google-adsense-auto-ads/259993 "2023-03-30T15:41:13Z")

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So I am using Google Ad Manager to sell individual Ads on the Site it is slow going and have basically 1 or two specific Ads that I’ve sold. I am also Back-Filling unsold slots in Ad Manager with Adsense that is all wor…

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## [Signup error: PG::UniqueViolation (ERROR: duplicate key value violates unique constraint](https://meta.discourse.org/t/signup-error-pg-uniqueviolation-error-duplicate-key-value-violates-unique-constraint/172572)

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**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 5\
**Last updated:** [March 30, 2023, 3:27pm UTC](https://meta.discourse.org/t/signup-error-pg-uniqueviolation-error-duplicate-key-value-violates-unique-constraint/172572 "2023-03-30T15:27:48Z")

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Hello! No changes were made on the site. New users started reporting about this error: PG::UniqueViolation (ERROR: duplicate key value violates unique constraint "idx\_category\_users\_category\_id\_user\_id" DETAIL: Key (ca…

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## [Why would the number of all time sign-ups ever decrease?](https://meta.discourse.org/t/why-would-the-number-of-all-time-sign-ups-ever-decrease/259962)

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**Author:** [@rogerdean](https://meta.discourse.org/u/rogerdean)\
**Replies:** 6\
**Last updated:** [March 30, 2023, 2:06pm UTC](https://meta.discourse.org/t/why-would-the-number-of-all-time-sign-ups-ever-decrease/259962 "2023-03-30T14:06:03Z")

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Hi folks. I’ve seen this a couple of times this week alone, as reported on the About page. Why could this be? Thanks in advance

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## [Disable New Topic](https://meta.discourse.org/t/disable-new-topic/168548)

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**Author:** [@CamilleBeau](https://meta.discourse.org/u/CamilleBeau)\
**Replies:** 3\
**Last updated:** [March 30, 2023, 2:05pm UTC](https://meta.discourse.org/t/disable-new-topic/168548 "2023-03-30T14:05:42Z")

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We would like to remove the functionality of creating a new topic for our users all together. Is there a way to do this?

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## [SES Mail configuration fails on outgoing address](https://meta.discourse.org/t/ses-mail-configuration-fails-on-outgoing-address/259535)

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**Author:** [@Sean\_McInnes](https://meta.discourse.org/u/Sean_McInnes)\
**Replies:** 1\
**Last updated:** [March 30, 2023, 1:17pm UTC](https://meta.discourse.org/t/ses-mail-configuration-fails-on-outgoing-address/259535 "2023-03-30T13:17:07Z")

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I have setup and used SES previously but had to change the domain and somehow in the new setup I am missing where to force the outbound email address to be consistently what I want it to be! As a result SES rejects sendi…

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## [Most replied categories not sorted correctly](https://meta.discourse.org/t/most-replied-categories-not-sorted-correctly/259863)

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**Author:** [@VSCPlays](https://meta.discourse.org/u/VSCPlays)\
**Replies:** 2\
**Last updated:** [March 30, 2023, 11:01am UTC](https://meta.discourse.org/t/most-replied-categories-not-sorted-correctly/259863 "2023-03-30T11:01:33Z")

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my most replied is community resources, while the second is #help-and-feedback:scripting-support and the second is at the top, while the first is below the second. It started happening at 2023-03-29T08:15:00Z (UTC) …

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## [WARNING: Discourse requires 1GB RAM](https://meta.discourse.org/t/warning-discourse-requires-1gb-ram/148607)

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**Author:** [@vove](https://meta.discourse.org/u/vove)\
**Replies:** 6\
**Last updated:** [March 30, 2023, 7:05am UTC](https://meta.discourse.org/t/warning-discourse-requires-1gb-ram/148607 "2023-03-30T07:05:51Z")

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Hi all! I’ve been trying to install Discourse, but without success so far. I have a VPS with 1 GB ram and a 2gb swap file. Whenever I run ./discourse-setup I get the following error. (I’ve done a few clean installs on …

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## [Invalid or unexpected token (at browser-detect...)](https://meta.discourse.org/t/invalid-or-unexpected-token-at-browser-detect/259919)

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**Author:** [@V102918](https://meta.discourse.org/u/V102918)\
**Replies:** 4\
**Last updated:** [March 30, 2023, 1:15am UTC](https://meta.discourse.org/t/invalid-or-unexpected-token-at-browser-detect/259919 "2023-03-30T01:15:04Z")

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Hi all, I’m receiving some JS errors saying invalid or unexpected token, all coming from files that end in .gz.js I had a look at this thread here: Stackpath (Formerly MaxCDN) - Invalid or Unexpected Token which sugges…

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## [Download posts resolved](https://meta.discourse.org/t/download-posts-resolved/259906)

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**Author:** [@Luiz\_men](https://meta.discourse.org/u/Luiz_men)\
**Replies:** 1\
**Last updated:** [March 29, 2023, 10:52pm UTC](https://meta.discourse.org/t/download-posts-resolved/259906 "2023-03-29T22:52:43Z")

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Hi! I would like to know if there is a possibility to download in PDF format or similar all posts made in the community that are marked as resolved. Thanks!

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## [Sourcemap sensitive files leaked](https://meta.discourse.org/t/sourcemap-sensitive-files-leaked/259900)

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**Author:** [@Rob\_Tsai](https://meta.discourse.org/u/Rob_Tsai)\
**Replies:** 5\
**Last updated:** [March 29, 2023, 8:32pm UTC](https://meta.discourse.org/t/sourcemap-sensitive-files-leaked/259900 "2023-03-29T20:32:27Z")

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Hi we got a HackenProof bounty about our Discourse site. We have upgrade to v3.10.beta3 +155 but didn’t see anything relevant in the release notes that is relevant to the bounty reported to us. Is this something new or n…

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## [Use as a mailing list replacement](https://meta.discourse.org/t/use-as-a-mailing-list-replacement/127381)

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**Author:** [@xav](https://meta.discourse.org/u/xav)\
**Replies:** 2\
**Last updated:** [March 29, 2023, 6:47pm UTC](https://meta.discourse.org/t/use-as-a-mailing-list-replacement/127381 "2023-03-29T18:47:23Z")

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Hi, We are trying to move from a mailing list based organisation, the first step (done) was to mirror the mailing list to build an archive, and now we want to leave it hybrid for a while, with some users mostly using di…

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## [Uninstalling Discourse - Need Help](https://meta.discourse.org/t/uninstalling-discourse-need-help/259869)

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**Author:** [@Timothee\_scheufler](https://meta.discourse.org/u/Timothee_scheufler)\
**Replies:** 4\
**Last updated:** [March 29, 2023, 5:09pm UTC](https://meta.discourse.org/t/uninstalling-discourse-need-help/259869 "2023-03-29T17:09:59Z")

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Hello, I had a Discourse Instance running on my vps which worked great. Now I don’t need Discourse anymore and wanted to uninstall to make space for another application I’d like to run. I tried the commands from a post …

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## [Failed update: uninitialized constant Chat::ChatBaseController (NameError)](https://meta.discourse.org/t/failed-update-uninitialized-constant-chat-chatbasecontroller-nameerror/259874)

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**Author:** [@elopio](https://meta.discourse.org/u/elopio)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 4:31pm UTC](https://meta.discourse.org/t/failed-update-uninitialized-constant-chat-chatbasecontroller-nameerror/259874 "2023-03-29T16:31:10Z")

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Hello :slight\_smile: My discourse site went down. I tried to do the manual upgrade, and now it’s failing with: I, \[2023-03-28T16:47:24.340761 #1\] INFO -- : \> rails r "SiteSetting.notification\_email='bunqueer@jaqueresp…

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## [Automatic Backup to S3 not happening - Backup runs but doesn't upload unless performed manually via Admin UI](https://meta.discourse.org/t/automatic-backup-to-s3-not-happening-backup-runs-but-doesnt-upload-unless-performed-manually-via-admin-ui/259735)

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**Author:** [@stevejr](https://meta.discourse.org/u/stevejr)\
**Replies:** 4\
**Last updated:** [March 29, 2023, 3:11pm UTC](https://meta.discourse.org/t/automatic-backup-to-s3-not-happening-backup-runs-but-doesnt-upload-unless-performed-manually-via-admin-ui/259735 "2023-03-29T15:11:01Z")

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Hi, I have Discourse deployed in an EKS cluster and utilise IAM Roles for Service Accounts to allow access to 2 S3 buckets - one for assets and one for backups. The flag s3\_use\_iam\_profile is set to true. My settings a…

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## [Deletion of your personal data](https://meta.discourse.org/t/deletion-of-your-personal-data/259107)

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**Author:** [@rajput7707](https://meta.discourse.org/u/rajput7707)\
**Replies:** 10\
**Last updated:** [March 29, 2023, 7:38am UTC](https://meta.discourse.org/t/deletion-of-your-personal-data/259107 "2023-03-29T07:38:29Z")

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Could you please help me with this.. Your IP address and the name of your Internet service provider, which we only store for security reasons, will be deleted after seven days. Otherwise, we delete your personal data as…

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## [Site\_setting.tos\_url doesn't work](https://meta.discourse.org/t/site-setting-tos-url-doesnt-work/259365)

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**Author:** [@markschmucker](https://meta.discourse.org/u/markschmucker)\
**Replies:** 3\
**Last updated:** [March 29, 2023, 4:12am UTC](https://meta.discourse.org/t/site-setting-tos-url-doesnt-work/259365 "2023-03-29T04:12:00Z")

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Since there is not a way to make users accept the Terms of Service, I need to redirect them to another location. But that doesn’t work either. I set site\_settings.tos\_url = https://www.google.com (or any other url- I’ve…

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## [Emoji picker and Rate limiting rules (Cloudflare)](https://meta.discourse.org/t/emoji-picker-and-rate-limiting-rules-cloudflare/259647)

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**Author:** [@trieuvy](https://meta.discourse.org/u/trieuvy)\
**Replies:** 2\
**Last updated:** [March 29, 2023, 3:03am UTC](https://meta.discourse.org/t/emoji-picker-and-rate-limiting-rules-cloudflare/259647 "2023-03-29T03:03:05Z")

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Hi everyone, I recently discovered that when I browse through Discourse’s emoji picker, my IP address is limited by Cloudflare’s Rate limiting rules feature. I guess it was because too many emoji images were loaded and …

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## [How do I rebuild HTML? The button is missing](https://meta.discourse.org/t/how-do-i-rebuild-html-the-button-is-missing/259500)

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**Author:** [@EGreg](https://meta.discourse.org/u/EGreg)\
**Replies:** 3\
**Last updated:** [March 29, 2023, 1:49am UTC](https://meta.discourse.org/t/how-do-i-rebuild-html-the-button-is-missing/259500 "2023-03-29T01:49:34Z")

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I keep having the ONEboxes not expand: how can I fix it permanently?

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## [Why does the last paragraph of some posts come up in bold?](https://meta.discourse.org/t/why-does-the-last-paragraph-of-some-posts-come-up-in-bold/259782)

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**Author:** [@MikeNolan](https://meta.discourse.org/u/MikeNolan)\
**Replies:** 3\
**Last updated:** [March 29, 2023, 1:34am UTC](https://meta.discourse.org/t/why-does-the-last-paragraph-of-some-posts-come-up-in-bold/259782 "2023-03-29T01:34:39Z")

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I’m building up archives of my site from the previous site, and I notice that sometimes (but not always) the last paragraph of an imported post is in bold face type (and maybe a larger size.) Any idea why? If I look at…

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## [How does the 'Add user to group through User Custom Field' script work?](https://meta.discourse.org/t/how-does-the-add-user-to-group-through-user-custom-field-script-work/241612)

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**Author:** [@nathank](https://meta.discourse.org/u/nathank)\
**Replies:** 3\
**Last updated:** [September 26, 2022, 1:54am UTC](https://meta.discourse.org/t/how-does-the-add-user-to-group-through-user-custom-field-script-work/241612 "2022-09-26T01:54:36Z")

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How does the Add user to group through User Custom Field (by @leonardo) script work? I can’t get it to work despite trying a few things and trying to decipher the code. But it would be really helpful!

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## [Discourse API Generating 429](https://meta.discourse.org/t/discourse-api-generating-429/259749)

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**Author:** [@ckdev](https://meta.discourse.org/u/ckdev)\
**Replies:** 6\
**Last updated:** [March 28, 2023, 7:01pm UTC](https://meta.discourse.org/t/discourse-api-generating-429/259749 "2023-03-28T19:01:39Z")

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Hello, I am trying to use the Discourse API to give silly responses in a forum. For example, if someone says “Linux” in a thread Discobot will respond “Do you mean GNU/Linux?” It works, unless someone responds with the…

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## [Error upgrading from 3.0.1 to 3.1.0](https://meta.discourse.org/t/error-upgrading-from-3-0-1-to-3-1-0/259712)

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**Author:** [@Olivier\_Lambert](https://meta.discourse.org/u/Olivier_Lambert)\
**Replies:** 14\
**Last updated:** [March 28, 2023, 5:21pm UTC](https://meta.discourse.org/t/error-upgrading-from-3-0-1-to-3-1-0/259712 "2023-03-28T17:21:59Z")

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Hello! Here’s are my log details: I, \[2023-03-28T15:29:11.675436 #1\] INFO -- : Terminating async processes I, \[2023-03-28T15:29:11.675493 #1\] INFO -- : Sending INT to HOME=/var/lib/postgresql USER=postgres exec chpst…

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## [Where could I find the sso specific user settings in my postgres discourse db (e.g. sso\_username, sso\_email; external\_id)](https://meta.discourse.org/t/where-could-i-find-the-sso-specific-user-settings-in-my-postgres-discourse-db-e-g-sso-username-sso-email-external-id/259715)

<div class="topic-metadata">

**Author:** [@kmelchinger](https://meta.discourse.org/u/kmelchinger)\
**Replies:** 2\
**Last updated:** [March 28, 2023, 4:12pm UTC](https://meta.discourse.org/t/where-could-i-find-the-sso-specific-user-settings-in-my-postgres-discourse-db-e-g-sso-username-sso-email-external-id/259715 "2023-03-28T16:12:53Z")

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I would like to delete sso specific values of an individual discourse user direct in the postgres database. I did not find information where this user information is stored (table,column). Hope that someone (devs/mods) …

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## [Is it possible to add a location and display them on a map?](https://meta.discourse.org/t/is-it-possible-to-add-a-location-and-display-them-on-a-map/272263)

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**Author:** [@nobodyfrm](https://meta.discourse.org/u/nobodyfrm)\
**Replies:** 1\
**Last updated:** [March 28, 2023, 3:31pm UTC](https://meta.discourse.org/t/is-it-possible-to-add-a-location-and-display-them-on-a-map/272263 "2023-03-28T15:31:04Z")

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Hi, is it possible to add a location to each date and display all of them on one map?

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## [AdSense ads randomly not showing on site pages](https://meta.discourse.org/t/adsense-ads-randomly-not-showing-on-site-pages/132085)

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**Author:** [@nekodroid](https://meta.discourse.org/u/nekodroid)\
**Replies:** 4\
**Last updated:** [March 28, 2023, 5:26am UTC](https://meta.discourse.org/t/adsense-ads-randomly-not-showing-on-site-pages/132085 "2023-03-28T05:26:38Z")

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Hi friends, I’m having another issue with AdSense ads on my Discourse install. When I first load the website, ads are displayed correctly, but while navigating in topics it appears that some of the ads are randoml…

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## [Center a line in a topic](https://meta.discourse.org/t/center-a-line-in-a-topic/127354)

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**Author:** [@verilog15](https://meta.discourse.org/u/verilog15)\
**Replies:** 5\
**Last updated:** [March 28, 2023, 3:31am UTC](https://meta.discourse.org/t/center-a-line-in-a-topic/127354 "2023-03-28T03:31:12Z")

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A while ago I saw a plugin that adds a button to center the line with \[center\]\[\\center\]. But Now I can’t seem to find it. Is it possible to redirect me to that post? Tank you :slight\_smile:

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