# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=312

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 313

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## [Where could I find the sso specific user settings in my postgres discourse db (e.g. sso\_username, sso\_email; external\_id)](https://meta.discourse.org/t/where-could-i-find-the-sso-specific-user-settings-in-my-postgres-discourse-db-e-g-sso-username-sso-email-external-id/259715)

<div class="topic-metadata">

**Author:** [@kmelchinger](https://meta.discourse.org/u/kmelchinger)\
**Replies:** 2\
**Last updated:** [March 28, 2023, 4:12pm UTC](https://meta.discourse.org/t/where-could-i-find-the-sso-specific-user-settings-in-my-postgres-discourse-db-e-g-sso-username-sso-email-external-id/259715 "2023-03-28T16:12:53Z")

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I would like to delete sso specific values of an individual discourse user direct in the postgres database. I did not find information where this user information is stored (table,column). Hope that someone (devs/mods) …

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## [Is it possible to add a location and display them on a map?](https://meta.discourse.org/t/is-it-possible-to-add-a-location-and-display-them-on-a-map/272263)

<div class="topic-metadata">

**Author:** [@nobodyfrm](https://meta.discourse.org/u/nobodyfrm)\
**Replies:** 1\
**Last updated:** [March 28, 2023, 3:31pm UTC](https://meta.discourse.org/t/is-it-possible-to-add-a-location-and-display-them-on-a-map/272263 "2023-03-28T15:31:04Z")

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Hi, is it possible to add a location to each date and display all of them on one map?

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## [AdSense ads randomly not showing on site pages](https://meta.discourse.org/t/adsense-ads-randomly-not-showing-on-site-pages/132085)

<div class="topic-metadata">

**Author:** [@nekodroid](https://meta.discourse.org/u/nekodroid)\
**Replies:** 4\
**Last updated:** [March 28, 2023, 5:26am UTC](https://meta.discourse.org/t/adsense-ads-randomly-not-showing-on-site-pages/132085 "2023-03-28T05:26:38Z")

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Hi friends, I’m having another issue with AdSense ads on my Discourse install. When I first load the website, ads are displayed correctly, but while navigating in topics it appears that some of the ads are randoml…

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## [Center a line in a topic](https://meta.discourse.org/t/center-a-line-in-a-topic/127354)

<div class="topic-metadata">

**Author:** [@verilog15](https://meta.discourse.org/u/verilog15)\
**Replies:** 5\
**Last updated:** [March 28, 2023, 3:31am UTC](https://meta.discourse.org/t/center-a-line-in-a-topic/127354 "2023-03-28T03:31:12Z")

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A while ago I saw a plugin that adds a button to center the line with \[center\]\[\\center\]. But Now I can’t seem to find it. Is it possible to redirect me to that post? Tank you :slight\_smile:

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## [Images resampled even if below max image size kb](https://meta.discourse.org/t/images-resampled-even-if-below-max-image-size-kb/259577)

<div class="topic-metadata">

**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 2\
**Last updated:** [March 28, 2023, 12:04am UTC](https://meta.discourse.org/t/images-resampled-even-if-below-max-image-size-kb/259577 "2023-03-28T00:04:12Z")

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It was my understanding that images below the filesize defined in max image size kb would not be resampled, but I am not seeing this. For example, I have that setting set to 3000 KB; I have a jpg that is 2.4 MB, but when…

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## [Possible to manipulate rendered size of graph?](https://meta.discourse.org/t/possible-to-manipulate-rendered-size-of-graph/259606)

<div class="topic-metadata">

**Author:** [@supermathie](https://meta.discourse.org/u/supermathie)\
**Replies:** 0\
**Last updated:** [March 27, 2023, 6:53pm UTC](https://meta.discourse.org/t/possible-to-manipulate-rendered-size-of-graph/259606 "2023-03-27T18:53:29Z")

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There’s a knob to enable/disable rasterising (svg=false); are there any other options available? Specifically: can we control the size of the resulting image after rendering an image? I don’t necessarily want it full-wi…

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## [Where to access admin email from Mailjet?](https://meta.discourse.org/t/where-to-access-admin-email-from-mailjet/259418)

<div class="topic-metadata">

**Author:** [@titeuf](https://meta.discourse.org/u/titeuf)\
**Replies:** 8\
**Last updated:** [March 27, 2023, 4:19pm UTC](https://meta.discourse.org/t/where-to-access-admin-email-from-mailjet/259418 "2023-03-27T16:19:57Z")

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Hi, I finally managed to install discourse on a Digital Ocean dropplet with Mailjet after 3 hours. Now I have to register the admin account for discourse. The email I added as admin email is contact(at)example(dot)com. …

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## [Can I reset bump date of multiple posts at once?](https://meta.discourse.org/t/can-i-reset-bump-date-of-multiple-posts-at-once/259404)

<div class="topic-metadata">

**Author:** [@jidetheblogger](https://meta.discourse.org/u/jidetheblogger)\
**Replies:** 5\
**Last updated:** [March 27, 2023, 2:39pm UTC](https://meta.discourse.org/t/can-i-reset-bump-date-of-multiple-posts-at-once/259404 "2023-03-27T14:39:27Z")

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We made changes to alot of posts and all of them are now displaying on the home page Is there a way I can reset the bump date for multiple posts with a click?

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## [Search for non-logged in / crawlers](https://meta.discourse.org/t/search-for-non-logged-in-crawlers/259551)

<div class="topic-metadata">

**Author:** [@Crius](https://meta.discourse.org/u/Crius)\
**Replies:** 0\
**Last updated:** [March 27, 2023, 12:36pm UTC](https://meta.discourse.org/t/search-for-non-logged-in-crawlers/259551 "2023-03-27T12:36:53Z")

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After some time now that the forum is online with discourse, I’m seeing lots of search queries that make me think bots/crawlers are messing with it. Am I mistaken? Are those search meaningful in any way? I’ve set up…

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## [Question about rebuild app](https://meta.discourse.org/t/question-about-rebuild-app/259484)

<div class="topic-metadata">

**Author:** [@micoHuang](https://meta.discourse.org/u/micoHuang)\
**Replies:** 5\
**Last updated:** [March 27, 2023, 12:20pm UTC](https://meta.discourse.org/t/question-about-rebuild-app/259484 "2023-03-27T12:20:28Z")

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Will rebuilding the app erase the current user data and the css style of the theme? I want to use https access and may need to rebuild after configuring pem and key.

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## [Issues with mail sending to SMTP relay](https://meta.discourse.org/t/issues-with-mail-sending-to-smtp-relay/259016)

<div class="topic-metadata">

**Author:** [@altmvogi](https://meta.discourse.org/u/altmvogi)\
**Replies:** 3\
**Last updated:** [March 27, 2023, 11:33am UTC](https://meta.discourse.org/t/issues-with-mail-sending-to-smtp-relay/259016 "2023-03-27T11:33:05Z")

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Hi, we are having problems with sending emails via an SMTP relay with no user and password required. i am able to send emails to the relay using mailx / sendmail. those are the settings. DISCOURSE\_SMTP\_ADDRESS: xyz.e…

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## [Can filling the user fields become a condition to access trust level 1?](https://meta.discourse.org/t/can-filling-the-user-fields-become-a-condition-to-access-trust-level-1/259532)

<div class="topic-metadata">

**Author:** [@Joart](https://meta.discourse.org/u/Joart)\
**Replies:** 2\
**Last updated:** [March 27, 2023, 11:25am UTC](https://meta.discourse.org/t/can-filling-the-user-fields-become-a-condition-to-access-trust-level-1/259532 "2023-03-27T11:25:30Z")

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Hello, Is there a way to add conditions to get to trust level 1? For example, I would like people to go to level 1 only if they have filled in the user fields. NB: I don’t want to make user fields required on registra…

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## [How to drop requests with an empty user agent?](https://meta.discourse.org/t/how-to-drop-requests-with-an-empty-user-agent/259069)

<div class="topic-metadata">

**Author:** [@CubeCoders](https://meta.discourse.org/u/CubeCoders)\
**Replies:** 6\
**Last updated:** [March 27, 2023, 11:05am UTC](https://meta.discourse.org/t/how-to-drop-requests-with-an-empty-user-agent/259069 "2023-03-27T11:05:02Z")

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I’m getting a lot of bad bots/crawlers hitting my Discourse site with an empty user agent. Normally I’d edit the nginx configuration to do this, but this isn’t accessible when using the Docker installation method. I don’…

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## [Suppress categories from latest plugin does not work anymore](https://meta.discourse.org/t/suppress-categories-from-latest-plugin-does-not-work-anymore/259512)

<div class="topic-metadata">

**Author:** [@B-iggy](https://meta.discourse.org/u/B-iggy)\
**Replies:** 7\
**Last updated:** [March 27, 2023, 9:47am UTC](https://meta.discourse.org/t/suppress-categories-from-latest-plugin-does-not-work-anymore/259512 "2023-03-27T09:47:35Z")

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Hello, anyone else noticed that recently this does not work anymore?

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## [User Field Validation - Help Accessing Custom User Field](https://meta.discourse.org/t/user-field-validation-help-accessing-custom-user-field/259497)

<div class="topic-metadata">

**Author:** [@questionit](https://meta.discourse.org/u/questionit)\
**Replies:** 0\
**Last updated:** [March 27, 2023, 3:14am UTC](https://meta.discourse.org/t/user-field-validation-help-accessing-custom-user-field/259497 "2023-03-27T03:14:03Z")

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Hi I am trying to validate multiple inputs on signup i.e. email and custom\_field. The EmailValidator only seems to have aceess to the email record. I would like to extend it to allow me to access the custom\_field too. …

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## [Clickable links in website and bio for TL0 newuser](https://meta.discourse.org/t/clickable-links-in-website-and-bio-for-tl0-newuser/259435)

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**Author:** [@alexmas](https://meta.discourse.org/u/alexmas)\
**Replies:** 3\
**Last updated:** [March 26, 2023, 5:51pm UTC](https://meta.discourse.org/t/clickable-links-in-website-and-bio-for-tl0-newuser/259435 "2023-03-26T17:51:47Z")

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Hi I have a private discourse with only trusted members, and I need TL0 newuser links in bio and/or website to be clickable (I already use TL1 to TL4 to other specific user). Is there any way to do that ? JS script ad…

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## [Upload image without LINKING](https://meta.discourse.org/t/upload-image-without-linking/259459)

<div class="topic-metadata">

**Author:** [@SidV](https://meta.discourse.org/u/SidV)\
**Replies:** 1\
**Last updated:** [March 26, 2023, 3:14pm UTC](https://meta.discourse.org/t/upload-image-without-linking/259459 "2023-03-26T15:14:58Z")

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I am trying to find the source of this problem. I want that when a Discourse user uploads a screenshot, it will upload (as it normally does) but that the topic will have NO outgoing link, that is, it will not have the \<a…

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## [Create new tabs in Emoji selector](https://meta.discourse.org/t/create-new-tabs-in-emoji-selector/30614)

<div class="topic-metadata">

**Author:** [@Steven](https://meta.discourse.org/u/Steven)\
**Replies:** 10\
**Last updated:** [March 26, 2023, 1:16pm UTC](https://meta.discourse.org/t/create-new-tabs-in-emoji-selector/30614 "2023-03-26T13:16:48Z")

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Hello everyone, I’dl like to know if it’s possible to add a category for the emojis. Like you did with smiley face, dog, house, #. For my forum, I’d like to add some flags but they’re mixed with other uploaded emojis i…

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## [Having trouble getting the site up after update](https://meta.discourse.org/t/having-trouble-getting-the-site-up-after-update/259444)

<div class="topic-metadata">

**Author:** [@Vinoth\_Deivasigamani](https://meta.discourse.org/u/Vinoth_Deivasigamani)\
**Replies:** 1\
**Last updated:** [March 26, 2023, 10:55am UTC](https://meta.discourse.org/t/having-trouble-getting-the-site-up-after-update/259444 "2023-03-26T10:55:18Z")

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Update from GUI failed. So I did a commandline update by doing the following: cd /var/discourse ./launcher rebuild app When I try to connect to the site from the browser, I get ‘This site can’t be reached’ error. Thin…

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## [Can new users who only reply by email earn promotion to higher levels?](https://meta.discourse.org/t/can-new-users-who-only-reply-by-email-earn-promotion-to-higher-levels/259414)

<div class="topic-metadata">

**Author:** [@MikeNolan](https://meta.discourse.org/u/MikeNolan)\
**Replies:** 3\
**Last updated:** [March 26, 2023, 5:11am UTC](https://meta.discourse.org/t/can-new-users-who-only-reply-by-email-earn-promotion-to-higher-levels/259414 "2023-03-26T05:11:34Z")

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I will have around 700 users imported from my Mailman server who will have accounts on the discourse server once it is opened. They’ll be at level 1 and preassigned to one of two groups. I’ve currently got the site set…

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## [How to query a confirmation-type custom user field?](https://meta.discourse.org/t/how-to-query-a-confirmation-type-custom-user-field/68397)

<div class="topic-metadata">

**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 5\
**Last updated:** [August 20, 2017, 10:49pm UTC](https://meta.discourse.org/t/how-to-query-a-confirmation-type-custom-user-field/68397 "2017-08-20T22:49:19Z")

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I’m trying get a list of all users that do not have ticked a specific custom user field. I managed to get a list of those who have ticked it, but I can’t seem to do the inverse: SELECT cf.user\_id FROM user\_custom\_fields…

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## [Onebox image aspect ratio squashing images](https://meta.discourse.org/t/onebox-image-aspect-ratio-squashing-images/259412)

<div class="topic-metadata">

**Author:** [@Vaping\_Community](https://meta.discourse.org/u/Vaping_Community)\
**Replies:** 4\
**Last updated:** [March 25, 2023, 7:54pm UTC](https://meta.discourse.org/t/onebox-image-aspect-ratio-squashing-images/259412 "2023-03-25T19:54:57Z")

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Version: 3.1.0.beta3 Has something changed with the Onebox image aspect ratio? Images are squashed to one side now, is there a fix I can do in the theme or is it something else? Thanks in advance

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## [How forums are indexed by search engines such as Microsoft Bing](https://meta.discourse.org/t/how-forums-are-indexed-by-search-engines-such-as-microsoft-bing/258731)

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**Author:** [@xiaokong23357](https://meta.discourse.org/u/xiaokong23357)\
**Replies:** 8\
**Last updated:** [March 25, 2023, 5:29pm UTC](https://meta.discourse.org/t/how-forums-are-indexed-by-search-engines-such-as-microsoft-bing/258731 "2023-03-25T17:29:19Z")

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Ask, what do I need to do to get my site indexed by search engines such as bing

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## [Discourse Plugin Onboarding Banner](https://meta.discourse.org/t/discourse-plugin-onboarding-banner/259393)

<div class="topic-metadata">

**Author:** [@daemon](https://meta.discourse.org/u/daemon)\
**Replies:** 2\
**Last updated:** [March 25, 2023, 1:41pm UTC](https://meta.discourse.org/t/discourse-plugin-onboarding-banner/259393 "2023-03-25T13:41:03Z")

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Hallo! Last night I was a bit bored, so I went through the github repo of Discourse and found the Onboarding banner plugin. https://github.com/discourse/discourse-onboarding-banner I installed that today, created the …

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## [Header (with Sign Up & Log In button) not visible](https://meta.discourse.org/t/header-with-sign-up-log-in-button-not-visible/259391)

<div class="topic-metadata">

**Author:** [@thibault](https://meta.discourse.org/u/thibault)\
**Replies:** 2\
**Last updated:** [March 25, 2023, 12:46pm UTC](https://meta.discourse.org/t/header-with-sign-up-log-in-button-not-visible/259391 "2023-03-25T12:46:32Z")

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I just set up Discourse on Digital Ocean (through the marketplace) but I noticed the header with the ‘sign up’ and ‘log in’ button doesn’t appear on the homepage. The header only appears when the user is logged in or on …

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## [How to provide the contents of an old gallery?](https://meta.discourse.org/t/how-to-provide-the-contents-of-an-old-gallery/257945)

<div class="topic-metadata">

**Author:** [@Roi](https://meta.discourse.org/u/Roi)\
**Replies:** 3\
**Last updated:** [March 25, 2023, 10:11am UTC](https://meta.discourse.org/t/how-to-provide-the-contents-of-an-old-gallery/257945 "2023-03-25T10:11:05Z")

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Hello everybody, in December I have migrated a forum from phpBB to Discourse. Everybody, the team including the users, are very happy with that decision. For sure, some users and also mods needed a while to adapt to all…

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## [Prevent a Topic from appearing in the recent list when its tags are modified](https://meta.discourse.org/t/prevent-a-topic-from-appearing-in-the-recent-list-when-its-tags-are-modified/259372)

<div class="topic-metadata">

**Author:** [@undasein](https://meta.discourse.org/u/undasein)\
**Replies:** 8\
**Last updated:** [March 25, 2023, 8:45am UTC](https://meta.discourse.org/t/prevent-a-topic-from-appearing-in-the-recent-list-when-its-tags-are-modified/259372 "2023-03-25T08:45:11Z")

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Is it possible to add or remove tags to a topic and have it not be updated and appear at the top of its category and in the list of recent posts?

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## [Embedding couldn't create relative topic automatically?](https://meta.discourse.org/t/embedding-couldnt-create-relative-topic-automatically/259361)

<div class="topic-metadata">

**Author:** [@mikeguo](https://meta.discourse.org/u/mikeguo)\
**Replies:** 0\
**Last updated:** [March 25, 2023, 3:46am UTC](https://meta.discourse.org/t/embedding-couldnt-create-relative-topic-automatically/259361 "2023-03-25T03:46:00Z")

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By discourseEmbedUrl, but no topic was created.

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## [Customizing FAQ / Guidelines Pages](https://meta.discourse.org/t/customizing-faq-guidelines-pages/259351)

<div class="topic-metadata">

**Author:** [@shyguy](https://meta.discourse.org/u/shyguy)\
**Replies:** 1\
**Last updated:** [March 25, 2023, 1:16am UTC](https://meta.discourse.org/t/customizing-faq-guidelines-pages/259351 "2023-03-25T01:16:03Z")

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i didn’t find it documented in detail anywhere, so i thought i’d make some notes about what i found so far and ask some questions. :slight\_smile: Guidelines and FAQ are two separate entities that are combined in the def…

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## [Posting a response doesn't do anything](https://meta.discourse.org/t/posting-a-response-doesnt-do-anything/259109)

<div class="topic-metadata">

**Author:** [@ask](https://meta.discourse.org/u/ask)\
**Replies:** 3\
**Last updated:** [March 24, 2023, 8:05pm UTC](https://meta.discourse.org/t/posting-a-response-doesnt-do-anything/259109 "2023-03-24T20:05:37Z")

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When I try posting a response to a thread nothing happens (since sometime today, on the hosted discourse). The javascript console has a couple of javascript errors.

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