# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=314

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 315

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## [Group setting to nextcloud](https://meta.discourse.org/t/group-setting-to-nextcloud/259064)

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**Author:** [@albjeremias](https://meta.discourse.org/u/albjeremias)\
**Replies:** 0\
**Last updated:** [March 22, 2023, 4:08pm UTC](https://meta.discourse.org/t/group-setting-to-nextcloud/259064 "2023-03-22T16:08:16Z")

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I am doing this very customized setup with nextcloud and discourse. I’d like to study the possibility to connect discourse group (so all members of the group would have access). Is this possible? How hard is to make a se…

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## [How to disable the header button?](https://meta.discourse.org/t/how-to-disable-the-header-button/279138)

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**Author:** [@hoangphuctran93](https://meta.discourse.org/u/hoangphuctran93)\
**Replies:** 1\
**Last updated:** [March 22, 2023, 2:51pm UTC](https://meta.discourse.org/t/how-to-disable-the-header-button/279138 "2023-03-22T14:51:07Z")

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I want to ask how to disable the header button? Tên gọi cộng đồng By Tên một số thành viên ban quản trị cộng đồng Link Link truy cập Giới thiệu ngắn về cộng đồng Một số chủ đề chính được thảo luận tron…

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## [Docu-centric Discourse: Docs, Spreadsheets, Math Editor, Charts, Forms?](https://meta.discourse.org/t/docu-centric-discourse-docs-spreadsheets-math-editor-charts-forms/45781)

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**Author:** [@Muiran](https://meta.discourse.org/u/Muiran)\
**Replies:** 5\
**Last updated:** [March 22, 2023, 2:45pm UTC](https://meta.discourse.org/t/docu-centric-discourse-docs-spreadsheets-math-editor-charts-forms/45781 "2023-03-22T14:45:12Z")

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Bernhard Fürst appears to have done a great job putting together an Etherpad Lite plugin. My problem is the Etherpad Lite is an evolutionary cul de sac. Nobody is planning on it becoming a word-processor. I found CODE w…

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## [Force users to select a sub-category?](https://meta.discourse.org/t/force-users-to-select-a-sub-category/216648)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 7\
**Last updated:** [March 22, 2023, 1:07pm UTC](https://meta.discourse.org/t/force-users-to-select-a-sub-category/216648 "2023-03-22T13:07:54Z")

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The users of the forum I’m importing would like to have a parent category that serves as a “label” (similar to what they had on phpBB). A category that contains nothing but subcategories. No topics in the parent category…

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## [Email notifications turned on by default?](https://meta.discourse.org/t/email-notifications-turned-on-by-default/259009)

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**Author:** [@SophieRice1](https://meta.discourse.org/u/SophieRice1)\
**Replies:** 1\
**Last updated:** [March 22, 2023, 11:12am UTC](https://meta.discourse.org/t/email-notifications-turned-on-by-default/259009 "2023-03-22T11:12:40Z")

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Hi everyone, Hopefully a quick one to answer - are the summary/digest emails sent out to users by default (when they haven’t been active for a while), or do they have to be opted into? I can’t remember if I ever activel…

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## [Can we host discourse community in a subdirectory for example: companyname.com/community under business plan?](https://meta.discourse.org/t/can-we-host-discourse-community-in-a-subdirectory-for-example-companyname-com-community-under-business-plan/259001)

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**Author:** [@Vivek\_Choksi](https://meta.discourse.org/u/Vivek_Choksi)\
**Replies:** 1\
**Last updated:** [March 22, 2023, 9:25am UTC](https://meta.discourse.org/t/can-we-host-discourse-community-in-a-subdirectory-for-example-companyname-com-community-under-business-plan/259001 "2023-03-22T09:25:32Z")

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We want to host our community on companyname.com/community and NOT on subdomain community.companyname.com Is self-hosting is the only option available? Does Business/Standard plan support subdirectory hosting?

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## [Users not receiving emails after a restore](https://meta.discourse.org/t/users-not-receiving-emails-after-a-restore/258205)

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**Author:** [@Hyan](https://meta.discourse.org/u/Hyan)\
**Replies:** 7\
**Last updated:** [March 22, 2023, 8:53am UTC](https://meta.discourse.org/t/users-not-receiving-emails-after-a-restore/258205 "2023-03-22T08:53:00Z")

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I use mailgun 587 port for my self-hosting site. And I can receive email when setting up admin account to complete installation. However, when sign up new users my site doesn’t send “Confirm your new account” email. Mai…

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## [Auto convert upload to JPG?](https://meta.discourse.org/t/auto-convert-upload-to-jpg/258309)

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**Author:** [@MarcP](https://meta.discourse.org/u/MarcP)\
**Replies:** 6\
**Last updated:** [March 22, 2023, 5:49am UTC](https://meta.discourse.org/t/auto-convert-upload-to-jpg/258309 "2023-03-22T05:49:21Z")

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I have noticed that some image uploads always convert to jpeg, this creates ugly situations with images with transparent elements and dark/light mode. I couldn’t find a setting for this, can we somehow turn this off? I’…

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## [SMTP email stopped working 10 days ago (curl works; server doesn't have SMTPS)](https://meta.discourse.org/t/smtp-email-stopped-working-10-days-ago-curl-works-server-doesnt-have-smtps/258966)

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**Author:** [@gi1242](https://meta.discourse.org/u/gi1242)\
**Replies:** 3\
**Last updated:** [March 22, 2023, 2:31am UTC](https://meta.discourse.org/t/smtp-email-stopped-working-10-days-ago-curl-works-server-doesnt-have-smtps/258966 "2023-03-22T02:31:12Z")

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Hi All, I’ve had my site running for a few years without issue now. All of a sudden, SMTP simply stopped working. (I made no config changes on host or in the container). I’m using SMTP (not SMTPS). I entered the discou…

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## [Poll gating?](https://meta.discourse.org/t/poll-gating/258802)

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**Author:** [@Icedcool](https://meta.discourse.org/u/Icedcool)\
**Replies:** 5\
**Last updated:** [March 21, 2023, 10:22pm UTC](https://meta.discourse.org/t/poll-gating/258802 "2023-03-21T22:22:33Z")

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Hi Discourse community! I am part of a hosted discourse that we would like to gate the polls based on user roll or tag(ideally a roll obtained from discord). Is there a plugin, or way to do this? Thanks for all help, …

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## [Does resetting a user's bounce score unrevoke their email?](https://meta.discourse.org/t/does-resetting-a-users-bounce-score-unrevoke-their-email/120310)

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**Author:** [@Dannii](https://meta.discourse.org/u/Dannii)\
**Replies:** 3\
**Last updated:** [March 21, 2023, 9:48pm UTC](https://meta.discourse.org/t/does-resetting-a-users-bounce-score-unrevoke-their-email/120310 "2023-03-21T21:48:36Z")

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A user has had a lot of bounced emails and their email address has been revoked. If I click “Reset” in their admin account page, does that unrevoke their email address? As a secondary feature request, I think there shou…

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## [Default sidebar categories](https://meta.discourse.org/t/default-sidebar-categories/258871)

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**Author:** [@Rafael\_Melo\_Silva](https://meta.discourse.org/u/Rafael_Melo_Silva)\
**Replies:** 6\
**Last updated:** [March 21, 2023, 7:53pm UTC](https://meta.discourse.org/t/default-sidebar-categories/258871 "2023-03-21T19:53:38Z")

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I have set 4 categories as sidebar default, they are all restricted. When i invite a user to join discourse with group permission to some of that categories sidebar still empty for that user. Can someone help out? Thank…

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## [Error connecting to Redis](https://meta.discourse.org/t/error-connecting-to-redis/135678)

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**Author:** [@CRUGG](https://meta.discourse.org/u/CRUGG)\
**Replies:** 17\
**Last updated:** [March 21, 2023, 7:04pm UTC](https://meta.discourse.org/t/error-connecting-to-redis/135678 "2023-03-21T19:04:22Z")

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When I try to start discourse, I can’t access it in my browser. I found some information in the log files which might cause this. Does somebody know what the problem is? # /var/discourse/standalone/log/rails/unicorn.std…

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## [Cannot find package.json](https://meta.discourse.org/t/cannot-find-package-json/258924)

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**Author:** [@Nasser](https://meta.discourse.org/u/Nasser)\
**Replies:** 1\
**Last updated:** [March 21, 2023, 5:28pm UTC](https://meta.discourse.org/t/cannot-find-package-json/258924 "2023-03-21T17:28:29Z")

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Hello, Whenever I ./launcher rebuild app I get the following message Browserslist: caniuse-lite is outdated. Please run: npx update-browserslist-db@latest Why you should do it regularly: GitHub - browserslist/update…

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## [Are badges customizable?](https://meta.discourse.org/t/are-badges-customizable/258903)

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**Author:** [@Rafael\_Nasser](https://meta.discourse.org/u/Rafael_Nasser)\
**Replies:** 1\
**Last updated:** [March 21, 2023, 3:25pm UTC](https://meta.discourse.org/t/are-badges-customizable/258903 "2023-03-21T15:25:06Z")

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Hey whats up everyone? I was wanting to customize emblems so I can engage with my community in a sort of Gamification model. This way I can get them to engage, respond to posts and more.. I feel if I cant use gamificat…

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## [How does the online presence work?](https://meta.discourse.org/t/how-does-the-online-presence-work/258498)

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**Author:** [@simon\_tomes](https://meta.discourse.org/u/simon_tomes)\
**Replies:** 12\
**Last updated:** [March 21, 2023, 3:20pm UTC](https://meta.discourse.org/t/how-does-the-online-presence-work/258498 "2023-03-21T15:20:00Z")

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I like the online presence indicator. In our instance, it looks like a green border around the profile picture. I find it particularly useful to see in Chat Channels. I’m curious how it works and when it switches “on…

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## [Sidebar question about Admins configuring defaults for visitors and new members](https://meta.discourse.org/t/sidebar-question-about-admins-configuring-defaults-for-visitors-and-new-members/253433)

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**Author:** [@c12gene](https://meta.discourse.org/u/c12gene)\
**Replies:** 9\
**Last updated:** [March 21, 2023, 11:40am UTC](https://meta.discourse.org/t/sidebar-question-about-admins-configuring-defaults-for-visitors-and-new-members/253433 "2023-03-21T11:40:53Z")

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I’m trying to solve this problem with the sidebar. I need my members to see the default categories we set up for them in the sidebar. How do I do this? "Admins can configure defaults for visitors and new members, and ev…

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## [Can it be set for only the topic creator to mark as solved?](https://meta.discourse.org/t/can-it-be-set-for-only-the-topic-creator-to-mark-as-solved/258853)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 3\
**Last updated:** [March 21, 2023, 9:19am UTC](https://meta.discourse.org/t/can-it-be-set-for-only-the-topic-creator-to-mark-as-solved/258853 "2023-03-21T09:19:34Z")

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Is there a way for only the topic creator to choose which answer is the solution? (Instead of other people choosing)

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## [Can I make chat visible for users who aren't logged in?](https://meta.discourse.org/t/can-i-make-chat-visible-for-users-who-arent-logged-in/258837)

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**Author:** [@KevinWorkman](https://meta.discourse.org/u/KevinWorkman)\
**Replies:** 1\
**Last updated:** [March 21, 2023, 9:55am UTC](https://meta.discourse.org/t/can-i-make-chat-visible-for-users-who-arent-logged-in/258837 "2023-03-21T09:55:41Z")

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I’ve started to play with Discourse Chat, and I can already see the value of it on top of Discourse’s traditional forum-style communication. But from what I can tell, only users who are logged in can see that the chat e…

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## [What type of details does redis store?](https://meta.discourse.org/t/what-type-of-details-does-redis-store/258334)

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**Author:** [@deepak\_bisht](https://meta.discourse.org/u/deepak_bisht)\
**Replies:** 2\
**Last updated:** [March 21, 2023, 6:52am UTC](https://meta.discourse.org/t/what-type-of-details-does-redis-store/258334 "2023-03-21T06:52:13Z")

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We have discourse official docker image installation in our AWS EC2. What is the usage of redis here?What type of details redis is storing?

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## [In standard plan, what’s the usage of the feature Public Access?](https://meta.discourse.org/t/in-standard-plan-what-s-the-usage-of-the-feature-public-access/258835)

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**Author:** [@Frankz](https://meta.discourse.org/u/Frankz)\
**Replies:** 2\
**Last updated:** [March 21, 2023, 5:38am UTC](https://meta.discourse.org/t/in-standard-plan-what-s-the-usage-of-the-feature-public-access/258835 "2023-03-21T05:38:58Z")

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Hi, What is the usage of the feature Public Access? Thank you, Frank

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## [Is it possible to add someone to an existing personal chat?](https://meta.discourse.org/t/is-it-possible-to-add-someone-to-an-existing-personal-chat/258821)

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**Author:** [@amundo](https://meta.discourse.org/u/amundo)\
**Replies:** 2\
**Last updated:** [March 21, 2023, 1:26am UTC](https://meta.discourse.org/t/is-it-possible-to-add-someone-to-an-existing-personal-chat/258821 "2023-03-21T01:26:01Z")

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I feel like there is probably maybe there is an answer to this somewhere here, but after searching I haven’t found it, and try as I might I haven’t been able to do this through the UI. Is it possible to add people to a …

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## [How to limit user chosing flair?](https://meta.discourse.org/t/how-to-limit-user-chosing-flair/258280)

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**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 11\
**Last updated:** [March 20, 2023, 11:02pm UTC](https://meta.discourse.org/t/how-to-limit-user-chosing-flair/258280 "2023-03-20T23:02:02Z")

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We have some flairs related to our trust levels. So if users can choice their own flairs, we just can’t give flairs because they lose their value (!) I don’t understand the point on this and maybe I’m missing the optio…

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## [Error when trying to view "Your Votes" with Topic Voting plugin](https://meta.discourse.org/t/error-when-trying-to-view-your-votes-with-topic-voting-plugin/257608)

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**Author:** [@Richard\_Pelgrim](https://meta.discourse.org/u/Richard_Pelgrim)\
**Replies:** 5\
**Last updated:** [March 20, 2023, 10:14pm UTC](https://meta.discourse.org/t/error-when-trying-to-view-your-votes-with-topic-voting-plugin/257608 "2023-03-20T22:14:10Z")

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I’ve just installed the topic-voting plugin but am getting an Error when I try to access “your votes”.

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## [How to get external ID](https://meta.discourse.org/t/how-to-get-external-id/258777)

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**Author:** [@gormus](https://meta.discourse.org/u/gormus)\
**Replies:** 3\
**Last updated:** [March 20, 2023, 7:04pm UTC](https://meta.discourse.org/t/how-to-get-external-id/258777 "2023-03-20T19:04:05Z")

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When I consume API directly, I can access user’s external authentication ID without any problem: GET /admin/users/{id}.json However, when I try using the Javascript API, I cannot get the same data for the current user.…

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## [About upgrading Discourse from the Admin dashboard](https://meta.discourse.org/t/about-upgrading-discourse-from-the-admin-dashboard/258664)

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**Author:** [@AkaiBukai](https://meta.discourse.org/u/AkaiBukai)\
**Replies:** 4\
**Last updated:** [March 20, 2023, 5:46pm UTC](https://meta.discourse.org/t/about-upgrading-discourse-from-the-admin-dashboard/258664 "2023-03-20T17:46:28Z")

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Hello everybody, I am running my self hosted instance since a couple of weeks and it seems there is an upgrade available in the admin dashboard (v3.1.0.beta2 +622 → v3.1.0.beta3 +13) and I wanted to know a couple of thi…

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## [Daylight savings not being picked up](https://meta.discourse.org/t/daylight-savings-not-being-picked-up/271617)

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**Author:** [@Crashley](https://meta.discourse.org/u/Crashley)\
**Replies:** 2\
**Last updated:** [March 20, 2023, 4:51pm UTC](https://meta.discourse.org/t/daylight-savings-not-being-picked-up/271617 "2023-03-20T16:51:38Z")

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Hello. Daylight savings just took effect and we’ve noticed that all the times in the calendar are now 1 hour behind the time entered into the post that creates the calendar entry. I’ve looked over all the admin timezone …

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## [Default theme discards CSS class for img tags. What now?](https://meta.discourse.org/t/default-theme-discards-css-class-for-img-tags-what-now/258525)

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**Author:** [@jbrains](https://meta.discourse.org/u/jbrains)\
**Replies:** 2\
**Last updated:** [March 20, 2023, 3:54pm UTC](https://meta.discourse.org/t/default-theme-discards-css-class-for-img-tags-what-now/258525 "2023-03-20T15:54:51Z")

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I created a post containing \<img class="xyz" src="..." /\>, but when Discourse renders the post, it puts my image in a lightbox-wrapper and discards my CSS class, so I can’t style it using that class. Is this a defect in…

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## [News / Announcements not showing in RSS Feed](https://meta.discourse.org/t/news-announcements-not-showing-in-rss-feed/258651)

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**Author:** [@gbcox](https://meta.discourse.org/u/gbcox)\
**Replies:** 3\
**Last updated:** [March 20, 2023, 3:28pm UTC](https://meta.discourse.org/t/news-announcements-not-showing-in-rss-feed/258651 "2023-03-20T15:28:04Z")

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Here are the URLs from the page source: \<link rel="alternate" type="application/rss+xml" title="Latest posts" href="\[https://discussion.fedoraproject.org/posts.rss\](view-source:https://discussion.fedoraproject.org/posts…

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## ["client\_max\_body\_size" directive invalid value](https://meta.discourse.org/t/client-max-body-size-directive-invalid-value/258754)

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**Author:** [@rahim123](https://meta.discourse.org/u/rahim123)\
**Replies:** 2\
**Last updated:** [March 19, 2023, 8:28pm UTC](https://meta.discourse.org/t/client-max-body-size-directive-invalid-value/258754 "2023-03-19T20:28:05Z")

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I ran into this problem too. In my case it was: params: db\_default\_text\_search\_config: "pg\_catalog.english" ## Set db\_shared\_buffers to a max of 25% of the total memory. ## will be set automatically by bootstrap …

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