# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=318

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 319

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## [Activate all converted users and create a new password](https://meta.discourse.org/t/activate-all-converted-users-and-create-a-new-password/257575)

<div class="topic-metadata">

**Author:** [@mstm](https://meta.discourse.org/u/mstm)\
**Replies:** 1\
**Last updated:** [March 9, 2023, 11:49am UTC](https://meta.discourse.org/t/activate-all-converted-users-and-create-a-new-password/257575 "2023-03-09T11:49:55Z")

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After converting from phpBB to Discourse most users have the password\_hash and salt field set to NULL, is there a way to create the data to all users without sending them an email? Thanks

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## [How to make the Sign up button appear?](https://meta.discourse.org/t/how-to-make-the-sign-up-button-appear/257592)

<div class="topic-metadata">

**Author:** [@Emily\_Williams](https://meta.discourse.org/u/Emily_Williams)\
**Replies:** 2\
**Last updated:** [March 9, 2023, 11:35am UTC](https://meta.discourse.org/t/how-to-make-the-sign-up-button-appear/257592 "2023-03-09T11:35:33Z")

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My site only has a login button - how do i make the sign up button appear? I have checked the box to allow new user registrations. I am on the Basic plan.

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## [Issue installing Discourse on OVH VPS Ubuntu 22.04](https://meta.discourse.org/t/issue-installing-discourse-on-ovh-vps-ubuntu-22-04/256746)

<div class="topic-metadata">

**Author:** [@Titi](https://meta.discourse.org/u/Titi)\
**Replies:** 50\
**Last updated:** [March 9, 2023, 11:01am UTC](https://meta.discourse.org/t/issue-installing-discourse-on-ovh-vps-ubuntu-22-04/256746 "2023-03-09T11:01:21Z")

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Hello, I try to install Discourse on OVH VPS Ubuntu 22.04 by following this doc: discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub The 443 port seems to be open because when I run sudo ufw status I…

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## [How to get forum search result in Google like quora?](https://meta.discourse.org/t/how-to-get-forum-search-result-in-google-like-quora/97588)

<div class="topic-metadata">

**Author:** [@JKBaseer](https://meta.discourse.org/u/JKBaseer)\
**Replies:** 7\
**Last updated:** [March 9, 2023, 10:24am UTC](https://meta.discourse.org/t/how-to-get-forum-search-result-in-google-like-quora/97588 "2023-03-09T10:24:07Z")

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This images says everything. So when a user search “How to solve \_\_\_ in this software” in google search , we get very structured results from Quora and stackoverflow. Am not exactly sure how to get this but previousl…

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## [Right to left interface](https://meta.discourse.org/t/right-to-left-interface/257351)

<div class="topic-metadata">

**Author:** [@Mostafa\_Ibraheem](https://meta.discourse.org/u/Mostafa_Ibraheem)\
**Replies:** 6\
**Last updated:** [March 9, 2023, 10:02am UTC](https://meta.discourse.org/t/right-to-left-interface/257351 "2023-03-09T10:02:46Z")

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Hello Dears, I want to use discourse for an Arabic platform. and I want to the interface of discourse to be displayed right to left. Is there any plugin or code I need to do this? I appreciate your answers.

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## [How do I switch email language?](https://meta.discourse.org/t/how-do-i-switch-email-language/257572)

<div class="topic-metadata">

**Author:** [@1378434153](https://meta.discourse.org/u/1378434153)\
**Replies:** 4\
**Last updated:** [March 9, 2023, 7:57am UTC](https://meta.discourse.org/t/how-do-i-switch-email-language/257572 "2023-03-09T07:57:32Z")

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I need to switch from English to Chinese.

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## [WARNING: Port 443 of computer does not appear to be accessible using hostname in the newly configured server](https://meta.discourse.org/t/warning-port-443-of-computer-does-not-appear-to-be-accessible-using-hostname-in-the-newly-configured-server/254645)

<div class="topic-metadata">

**Author:** [@Kushalghosh9899](https://meta.discourse.org/u/Kushalghosh9899)\
**Replies:** 9\
**Last updated:** [March 9, 2023, 6:41am UTC](https://meta.discourse.org/t/warning-port-443-of-computer-does-not-appear-to-be-accessible-using-hostname-in-the-newly-configured-server/254645 "2023-03-09T06:41:36Z")

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WARNING: Port 443 of computer does not appear to be accessible using hostname: team.krsh.org. I have followed all the steps in AWS lightsail with 2gb ram and 1cpu core, tried ‘sudo ufw allow 443/tcp command’ too, bu…

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## [No errors, instance not coming back up after rebuild](https://meta.discourse.org/t/no-errors-instance-not-coming-back-up-after-rebuild/257515)

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**Author:** [@MarcP](https://meta.discourse.org/u/MarcP)\
**Replies:** 17\
**Last updated:** [March 8, 2023, 9:55pm UTC](https://meta.discourse.org/t/no-errors-instance-not-coming-back-up-after-rebuild/257515 "2023-03-08T21:55:51Z")

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For the first time in years after a rebuild my instance is not coming back up. My last successful rebuild was yesterday. Is there maybe a fresh commit that may be the reason for this?

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## [Not finding the user admin page](https://meta.discourse.org/t/not-finding-the-user-admin-page/257502)

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**Author:** [@beta-ziliani](https://meta.discourse.org/u/beta-ziliani)\
**Replies:** 4\
**Last updated:** [March 8, 2023, 7:22pm UTC](https://meta.discourse.org/t/not-finding-the-user-admin-page/257502 "2023-03-08T19:22:50Z")

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Somehow continuing the discussion from Allow the users to deactivate or delete their accounts. I’m the admin of forum.crystal-lang.org , and a couple of users rightfully complained that they couldn’t delete their accoun…

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## [Migrating vBulletin 5 database - Import script errors](https://meta.discourse.org/t/migrating-vbulletin-5-database-import-script-errors/249495)

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**Author:** [@Crius](https://meta.discourse.org/u/Crius)\
**Replies:** 46\
**Last updated:** [March 8, 2023, 5:21pm UTC](https://meta.discourse.org/t/migrating-vbulletin-5-database-import-script-errors/249495 "2023-03-08T17:21:47Z")

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Ok so, quick recap. I’m volunteering from the migration of a forum that is currently on vbulletin3. On a staging environment, starting from a dump of the database (20GB, you read that right). Run the upgrade to vBulle…

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## ["Summary timeline button" is gone](https://meta.discourse.org/t/summary-timeline-button-is-gone/257413)

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**Author:** [@kinetiksoft](https://meta.discourse.org/u/kinetiksoft)\
**Replies:** 1\
**Last updated:** [March 8, 2023, 12:48pm UTC](https://meta.discourse.org/t/summary-timeline-button-is-gone/257413 "2023-03-08T12:48:18Z")

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Looks like recent updates introduced something which prevents Summary timeline button to be displayed. It’s gone in our community and it doesn’t show up in Safe Mode either. Anybody? And is there a common thread to sha…

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## [Bulk deletion of topics](https://meta.discourse.org/t/bulk-deletion-of-topics/257474)

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**Author:** [@SophieRice1](https://meta.discourse.org/u/SophieRice1)\
**Replies:** 8\
**Last updated:** [March 8, 2023, 1:27pm UTC](https://meta.discourse.org/t/bulk-deletion-of-topics/257474 "2023-03-08T13:27:49Z")

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Hello, Is there a way to bulk delete topics? We would like to cleanse our forum and remove inactive threads. We are thinking we should remove topics with only one post (i.e no replies) started prior to this year. We ha…

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## [Is it possible to disable Discourse trust level notifications?](https://meta.discourse.org/t/is-it-possible-to-disable-discourse-trust-level-notifications/146733)

<div class="topic-metadata">

**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\
**Replies:** 6\
**Last updated:** [March 8, 2023, 1:10pm UTC](https://meta.discourse.org/t/is-it-possible-to-disable-discourse-trust-level-notifications/146733 "2023-03-08T13:10:26Z")

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Hi, Users receive an email when their trust level rises with “Congratulations on your trust level promotion!” title. I want to disable these email notifications for trust level changes. It is possible? I am checked emai…

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## [I've delete all Google Adsense publisher codes, yet ads won't stop](https://meta.discourse.org/t/ive-delete-all-google-adsense-publisher-codes-yet-ads-wont-stop/256917)

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**Author:** [@Bathinda](https://meta.discourse.org/u/Bathinda)\
**Replies:** 4\
**Last updated:** [March 8, 2023, 10:28am UTC](https://meta.discourse.org/t/ive-delete-all-google-adsense-publisher-codes-yet-ads-wont-stop/256917 "2023-03-08T10:28:51Z")

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I’ve deleted all google adsense publisher codes from my side, not even one field has got any publisher code filled in it, yet google ads won’t stop appearing on my site’s home page (6 out of 10 times), why?

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## [How can some users create account on an invite only discourse?](https://meta.discourse.org/t/how-can-some-users-create-account-on-an-invite-only-discourse/126486)

<div class="topic-metadata">

**Author:** [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)\
**Replies:** 8\
**Last updated:** [March 8, 2023, 8:33am UTC](https://meta.discourse.org/t/how-can-some-users-create-account-on-an-invite-only-discourse/126486 "2023-03-08T08:33:05Z")

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One of my client’s discourse install is invite only with following settings: I’m pretty sure there is something wrong which is causing some users to be able to create account without being invited. Those users howeve…

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## [I need help on installing a plugin](https://meta.discourse.org/t/i-need-help-on-installing-a-plugin/257417)

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**Author:** [@abstract](https://meta.discourse.org/u/abstract)\
**Replies:** 5\
**Last updated:** [March 7, 2023, 7:25pm UTC](https://meta.discourse.org/t/i-need-help-on-installing-a-plugin/257417 "2023-03-07T19:25:13Z")

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So, I am trying to install a who is online plugin but I have no idea how to.

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## [The launcher command in the /var/discourse folder are not self-explaining](https://meta.discourse.org/t/the-launcher-command-in-the-var-discourse-folder-are-not-self-explaining/126282)

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**Author:** [@PackElend](https://meta.discourse.org/u/PackElend)\
**Replies:** 9\
**Last updated:** [March 7, 2023, 6:19pm UTC](https://meta.discourse.org/t/the-launcher-command-in-the-var-discourse-folder-are-not-self-explaining/126282 "2023-03-07T18:19:11Z")

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I had to change and reload the configuration a couple of times for troubleshooting Siteground mail service. There are multiple bits of advice on how to do it most quickly. Summarizing all of them leaves confusion. So, …

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## [How to turn off bootstrap notice?](https://meta.discourse.org/t/how-to-turn-off-bootstrap-notice/257388)

<div class="topic-metadata">

**Author:** [@Seth\_Godin](https://meta.discourse.org/u/Seth_Godin)\
**Replies:** 7\
**Last updated:** [March 7, 2023, 5:13pm UTC](https://meta.discourse.org/t/how-to-turn-off-bootstrap-notice/257388 "2023-03-07T17:13:58Z")

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My new discourse install has three members plus me, with two more about to join. I keep seeing this In settings, I can’t find anything searching for ‘bootstrap’ or anything else I can guess. so, question one: why i…

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## [Cannot connect to docker daemon](https://meta.discourse.org/t/cannot-connect-to-docker-daemon/257377)

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**Author:** [@viet\_trai](https://meta.discourse.org/u/viet_trai)\
**Replies:** 9\
**Last updated:** [March 7, 2023, 4:33pm UTC](https://meta.discourse.org/t/cannot-connect-to-docker-daemon/257377 "2023-03-07T16:33:21Z")

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i need help!

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## [Living with corrupted SVGs for almost a year. Need Help!](https://meta.discourse.org/t/living-with-corrupted-svgs-for-almost-a-year-need-help/257301)

<div class="topic-metadata">

**Author:** [@kinetiksoft](https://meta.discourse.org/u/kinetiksoft)\
**Replies:** 2\
**Last updated:** [March 7, 2023, 3:47pm UTC](https://meta.discourse.org/t/living-with-corrupted-svgs-for-almost-a-year-need-help/257301 "2023-03-07T15:47:32Z")

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Hey everyone, We need your help identifying where to dig on our side. The errors code shows is not enough for us to understand what we might fix. In the same time, we got no specific feedback on these reports in corresp…

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## [Algolia:initialize not working (rails aborted - don't know how to build task)](https://meta.discourse.org/t/algolia-initialize-not-working-rails-aborted-dont-know-how-to-build-task/253293)

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**Author:** [@M.Anderson](https://meta.discourse.org/u/M.Anderson)\
**Replies:** 14\
**Last updated:** [March 7, 2023, 8:04am UTC](https://meta.discourse.org/t/algolia-initialize-not-working-rails-aborted-dont-know-how-to-build-task/253293 "2023-03-07T08:04:58Z")

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Hi, first of all, this is a copy of my post into official algolia-discourse. As told by Discourse-Support, I can now post it here, therefore this is a copy-message. I would like to setup our discourse with algolia, but…

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## [Post with private tag group is visible to not logged in user with direct link](https://meta.discourse.org/t/post-with-private-tag-group-is-visible-to-not-logged-in-user-with-direct-link/257329)

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**Author:** [@Yogesh\_g](https://meta.discourse.org/u/Yogesh_g)\
**Replies:** 1\
**Last updated:** [March 7, 2023, 6:31am UTC](https://meta.discourse.org/t/post-with-private-tag-group-is-visible-to-not-logged-in-user-with-direct-link/257329 "2023-03-07T06:31:18Z")

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I have a tag group that is only visible to specific user groups. But somehow the posts are accessible with a direct link. It is visible to not logged-in users as well. How can I fix it? I didn’t find any settings relate…

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## [Muted categories in composer?](https://meta.discourse.org/t/muted-categories-in-composer/257083)

<div class="topic-metadata">

**Author:** [@mattdm](https://meta.discourse.org/u/mattdm)\
**Replies:** 2\
**Last updated:** [March 6, 2023, 11:06pm UTC](https://meta.discourse.org/t/muted-categories-in-composer/257083 "2023-03-06T23:06:53Z")

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Is it expected / correct that muted categories show up in the drop-down in the new topic composer? I would like to make those out-of-sight-out-of-mind for new users to reduce complexity.

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## [Rm: cannot remove '/var/run/postgresql': Directory not empty](https://meta.discourse.org/t/rm-cannot-remove-var-run-postgresql-directory-not-empty/257046)

<div class="topic-metadata">

**Author:** [@Blechpirat](https://meta.discourse.org/u/Blechpirat)\
**Replies:** 14\
**Last updated:** [March 6, 2023, 5:53pm UTC](https://meta.discourse.org/t/rm-cannot-remove-var-run-postgresql-directory-not-empty/257046 "2023-03-06T17:53:31Z")

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After having a full disk and not managing to move my images, I decided to delete everything, start a new discourse container and use the backup. I deleted /var/discourse and did a docker system prune -a Then I followed…

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## [What happens when a user is deleted?](https://meta.discourse.org/t/what-happens-when-a-user-is-deleted/257266)

<div class="topic-metadata">

**Author:** [@toraritte](https://meta.discourse.org/u/toraritte)\
**Replies:** 2\
**Last updated:** [March 6, 2023, 4:35pm UTC](https://meta.discourse.org/t/what-happens-when-a-user-is-deleted/257266 "2023-03-06T16:35:32Z")

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That is, what happens with their posts, edits, and other contributions? I’m cleaning up old users in our Discourse instance, and found an old admin account that was only used for adding the initial posts and some edits …

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## [Whether digest mail data displayed is from user last seen or Week by Week data?](https://meta.discourse.org/t/whether-digest-mail-data-displayed-is-from-user-last-seen-or-week-by-week-data/256779)

<div class="topic-metadata">

**Author:** [@Anand\_Tambey](https://meta.discourse.org/u/Anand_Tambey)\
**Replies:** 3\
**Last updated:** [March 6, 2023, 10:55am UTC](https://meta.discourse.org/t/whether-digest-mail-data-displayed-is-from-user-last-seen-or-week-by-week-data/256779 "2023-03-06T10:55:26Z")

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Let me know if my understanding is correct– One inactive user for three weeks gets three weekly digest summary mail with X,Y,Z users added while one is away. 2, One user is inactive in the first week, active in the se…

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## [URL for "Sign Up" or "Create Topic"?](https://meta.discourse.org/t/url-for-sign-up-or-create-topic/256720)

<div class="topic-metadata">

**Author:** [@natehilpert](https://meta.discourse.org/u/natehilpert)\
**Replies:** 3\
**Last updated:** [March 6, 2023, 10:43am UTC](https://meta.discourse.org/t/url-for-sign-up-or-create-topic/256720 "2023-03-06T10:43:35Z")

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Wanting to create a button in an instructional topic that has an image that a user can click and hyperlinks to the appropriate action. Wanting for when they click the below image for it to pull up the “create account” s…

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## [Increase the file size of attachment](https://meta.discourse.org/t/increase-the-file-size-of-attachment/257199)

<div class="topic-metadata">

**Author:** [@rajput7707](https://meta.discourse.org/u/rajput7707)\
**Replies:** 1\
**Last updated:** [March 6, 2023, 9:52am UTC](https://meta.discourse.org/t/increase-the-file-size-of-attachment/257199 "2023-03-06T09:52:58Z")

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How can we increase the file size(current 4 MB max) for any attachment while creating topic and replies.

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## [Can posts be set to empty?](https://meta.discourse.org/t/can-posts-be-set-to-empty/127892)

<div class="topic-metadata">

**Author:** [@whitesealblackcat](https://meta.discourse.org/u/whitesealblackcat)\
**Replies:** 9\
**Last updated:** [March 6, 2023, 6:39am UTC](https://meta.discourse.org/t/can-posts-be-set-to-empty/127892 "2023-03-06T06:39:56Z")

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I just want users to type the topic title only. Would this be possible?

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## [Images not showing up](https://meta.discourse.org/t/images-not-showing-up/257163)

<div class="topic-metadata">

**Author:** [@EGreg](https://meta.discourse.org/u/EGreg)\
**Replies:** 1\
**Last updated:** [March 6, 2023, 1:35am UTC](https://meta.discourse.org/t/images-not-showing-up/257163 "2023-03-06T01:35:05Z")

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Please take a look here for example: And he last three links here aren’t being expanded either: Originally, the articles didn’t have images. Then I added them, but they still aren’t showing up. Is there a way tell D…

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