# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=321

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 322

---

## [How does Discourse determine what Suggested Topics to show?](https://meta.discourse.org/t/how-does-discourse-determine-what-suggested-topics-to-show/125805)

<div class="topic-metadata">

**Author:** [@Nina\_11](https://meta.discourse.org/u/Nina_11)\
**Replies:** 2\
**Last updated:** [April 29, 2023, 4:01pm UTC](https://meta.discourse.org/t/how-does-discourse-determine-what-suggested-topics-to-show/125805 "2023-04-29T16:01:01Z")

</div>

Hello - How does Discourse determine what Suggested Topics to show? Curious to know if I can set preferences for this feature.

---

## [ChatGPT Integration tools for Discourse](https://meta.discourse.org/t/chatgpt-integration-tools-for-discourse/256127)

<div class="topic-metadata">

**Author:** [@samp\_one](https://meta.discourse.org/u/samp_one)\
**Replies:** 6\
**Last updated:** [February 27, 2023, 2:28pm UTC](https://meta.discourse.org/t/chatgpt-integration-tools-for-discourse/256127 "2023-02-27T14:28:10Z")

</div>

Dear Community, As our discourse communities are mostly based on text, are there tools available to leverage AI like ChatGPT to get structured responses from discussions in communities? I guess there are some integrati…

---

## [How do you get the short date form to show "Dec '22" last calendar year?](https://meta.discourse.org/t/how-do-you-get-the-short-date-form-to-show-dec-22-last-calendar-year/256338)

<div class="topic-metadata">

**Author:** [@Dannii](https://meta.discourse.org/u/Dannii)\
**Replies:** 1\
**Last updated:** [February 27, 2023, 11:14am UTC](https://meta.discourse.org/t/how-do-you-get-the-short-date-form-to-show-dec-22-last-calendar-year/256338 "2023-02-27T11:14:12Z")

</div>

If you scroll down in a category here to last year, the date shown will be “Dec '22”. (In some categories you might have to scroll a long while!) In my forum it would show “9 Dec” or whatever, it would only show the yea…

---

## [Is there a way to relieve the pressure on the browser with many mathjax equations?](https://meta.discourse.org/t/is-there-a-way-to-relieve-the-pressure-on-the-browser-with-many-mathjax-equations/253647)

<div class="topic-metadata">

**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 5\
**Last updated:** [February 27, 2023, 8:50am UTC](https://meta.discourse.org/t/is-there-a-way-to-relieve-the-pressure-on-the-browser-with-many-mathjax-equations/253647 "2023-02-27T08:50:51Z")

</div>

Is there a way to relieve the pressure on the browser with many mathjax equations? Hi, I’m doing math in my discourse, with many equations, thanks to this plugin, it works very fine in my discourse. But, as my article g…

---

## [Worked and now can't even rebuild](https://meta.discourse.org/t/worked-and-now-cant-even-rebuild/256332)

<div class="topic-metadata">

**Author:** [@Stew\_Pid](https://meta.discourse.org/u/Stew_Pid)\
**Replies:** 3\
**Last updated:** [February 27, 2023, 2:27am UTC](https://meta.discourse.org/t/worked-and-now-cant-even-rebuild/256332 "2023-02-27T02:27:40Z")

</div>

Right now I can’t even build in a new directory. 2023-02-27 01:18:46.421 UTC \[42\] LOG: database system is shut down FAILED -------------------- Pups::ExecError: cd /var/www/discourse && sudo -H -E -u discourse git fe…

---

## [A twitter post doesn't show in FFox's incognitor mode only](https://meta.discourse.org/t/a-twitter-post-doesnt-show-in-ffoxs-incognitor-mode-only/256282)

<div class="topic-metadata">

**Author:** [@Bathinda](https://meta.discourse.org/u/Bathinda)\
**Replies:** 1\
**Last updated:** [February 26, 2023, 10:01pm UTC](https://meta.discourse.org/t/a-twitter-post-doesnt-show-in-ffoxs-incognitor-mode-only/256282 "2023-02-26T22:01:34Z")

</div>

I, as an admin, embedded a twitter post, that contains a small video, into a post on my own site. Now that video shows correctly when seen from Firefox’s normal browsing mode (even a user can see that post). But same p…

---

## [Creating multiple users with the same email](https://meta.discourse.org/t/creating-multiple-users-with-the-same-email/256300)

<div class="topic-metadata">

**Author:** [@jcoates](https://meta.discourse.org/u/jcoates)\
**Replies:** 1\
**Last updated:** [February 26, 2023, 3:28pm UTC](https://meta.discourse.org/t/creating-multiple-users-with-the-same-email/256300 "2023-02-26T15:28:08Z")

</div>

I’m working on a discourse project that needs a bot account to create topics. The plan is to use a free site-to-RSS service to look for changes in another site and use the Discourse RSS plugin to create the topics. If I…

---

## [What is a staged user?](https://meta.discourse.org/t/what-is-a-staged-user/107843)

<div class="topic-metadata">

**Author:** [@Kyle\_Risi](https://meta.discourse.org/u/Kyle_Risi)\
**Replies:** 11\
**Last updated:** [February 26, 2023, 2:07pm UTC](https://meta.discourse.org/t/what-is-a-staged-user/107843 "2023-02-26T14:07:43Z")

</div>

I am struggling to find any resource on what a staged user is, what makes them different from a regular user and how this is beneficial to the community, the admin or the stages user themselves. What is/are staged users…

---

## [How can I enable: Auto-hyperlinking text to reference to other posts?](https://meta.discourse.org/t/how-can-i-enable-auto-hyperlinking-text-to-reference-to-other-posts/256286)

<div class="topic-metadata">

**Author:** [@UnitedFreedom](https://meta.discourse.org/u/UnitedFreedom)\
**Replies:** 4\
**Last updated:** [February 26, 2023, 8:45am UTC](https://meta.discourse.org/t/how-can-i-enable-auto-hyperlinking-text-to-reference-to-other-posts/256286 "2023-02-26T08:45:27Z")

</div>

So I just noticed in meta.discourse.com that when I typed safe mode in plain text, it automatically creates a hyperlink like this: safe mode Notice how in the editor I did not use markdown to make the word safe mode …

---

## [Where to edit email template of watched category and trim the content to 100 words?](https://meta.discourse.org/t/where-to-edit-email-template-of-watched-category-and-trim-the-content-to-100-words/125628)

<div class="topic-metadata">

**Author:** [@Phuong\_SuSu](https://meta.discourse.org/u/Phuong_SuSu)\
**Replies:** 7\
**Last updated:** [February 26, 2023, 8:40am UTC](https://meta.discourse.org/t/where-to-edit-email-template-of-watched-category-and-trim-the-content-to-100-words/125628 "2023-02-26T08:40:39Z")

</div>

Hi, When my members choose to watch a category, then another posts new topic, they will receive an email for that. But here is the current email content: Subject: Topic title Content: The whole topic. I want to edit…

---

## [System account login](https://meta.discourse.org/t/system-account-login/139583)

<div class="topic-metadata">

**Author:** [@tristenturner101](https://meta.discourse.org/u/tristenturner101)\
**Replies:** 12\
**Last updated:** [February 26, 2023, 8:21am UTC](https://meta.discourse.org/t/system-account-login/139583 "2023-02-26T08:21:44Z")

</div>

Hello! I am new to this! How do I login to the ‘system’ account?

---

## [Promoting users to TL2 when joining a group - retrospectively?](https://meta.discourse.org/t/promoting-users-to-tl2-when-joining-a-group-retrospectively/256249)

<div class="topic-metadata">

**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 11\
**Last updated:** [February 26, 2023, 6:28am UTC](https://meta.discourse.org/t/promoting-users-to-tl2-when-joining-a-group-retrospectively/256249 "2023-02-26T06:28:55Z")

</div>

I’ve modified an existing group and set the Trust level automatically granted to members when they're added value to be 2, so all members of this group will be prompted to Trust Level 2 when added to the group: Howe…

---

## [Dump posts as emails](https://meta.discourse.org/t/dump-posts-as-emails/251868)

<div class="topic-metadata">

**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 2\
**Last updated:** [February 26, 2023, 6:22am UTC](https://meta.discourse.org/t/dump-posts-as-emails/251868 "2023-02-26T06:22:05Z")

</div>

Some users like to archive all the received email on their own system if they use the email service. I have a user whose service was interrupted for some considerable time. They asked if I could send all the emails from …

---

## [Post date display](https://meta.discourse.org/t/post-date-display/246190)

<div class="topic-metadata">

**Author:** [@Loki](https://meta.discourse.org/u/Loki)\
**Replies:** 3\
**Last updated:** [February 26, 2023, 1:32am UTC](https://meta.discourse.org/t/post-date-display/246190 "2023-02-26T01:32:55Z")

</div>

The date of posts are displayed using an apostrophe to indicate a year and no apostrophe to indicate a day of the month (Apr '18 is April of 2018, while Apr 18 is April 18th of this year). We get fairly frequent complai…

---

## [Firefox v110 on Galaxy A50 getting not supported messages](https://meta.discourse.org/t/firefox-v110-on-galaxy-a50-getting-not-supported-messages/255469)

<div class="topic-metadata">

**Author:** [@broadstairs](https://meta.discourse.org/u/broadstairs)\
**Replies:** 12\
**Last updated:** [February 25, 2023, 8:37pm UTC](https://meta.discourse.org/t/firefox-v110-on-galaxy-a50-getting-not-supported-messages/255469 "2023-02-25T20:37:14Z")

</div>

I am attempting to use various Discourse based forums on Firefox for Android v110 and none of them work, I just get a message saying change to a supported browser. Is Firefox mobile supported and if not why not? I am not…

---

## [Embedding a podcast Play iframe into a post?](https://meta.discourse.org/t/embedding-a-podcast-play-iframe-into-a-post/256255)

<div class="topic-metadata">

**Author:** [@BCHK](https://meta.discourse.org/u/BCHK)\
**Replies:** 1\
**Last updated:** [February 25, 2023, 7:29pm UTC](https://meta.discourse.org/t/embedding-a-podcast-play-iframe-into-a-post/256255 "2023-02-25T19:29:30Z")

</div>

I’m trying to get this iframe to work in a post at my forum, but I’m having some issues. Here is the iframe: \<iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/26030694/h…

---

## [2 questions - what is this thing called? And can I enable it for users by default?](https://meta.discourse.org/t/2-questions-what-is-this-thing-called-and-can-i-enable-it-for-users-by-default/256251)

<div class="topic-metadata">

**Author:** [@MorganCarey](https://meta.discourse.org/u/MorganCarey)\
**Replies:** 1\
**Last updated:** [February 25, 2023, 6:04pm UTC](https://meta.discourse.org/t/2-questions-what-is-this-thing-called-and-can-i-enable-it-for-users-by-default/256251 "2023-02-25T18:04:16Z")

</div>

Hello, I get this email summary from my forums Does anyone know what it is called? Second question - I would like to enable it by default for all new registered users (and set it for all past users), obviously, the…

---

## [Bulk changing subcategories doesn't select all topics?](https://meta.discourse.org/t/bulk-changing-subcategories-doesnt-select-all-topics/256238)

<div class="topic-metadata">

**Author:** [@DGForum](https://meta.discourse.org/u/DGForum)\
**Replies:** 4\
**Last updated:** [February 25, 2023, 3:04pm UTC](https://meta.discourse.org/t/bulk-changing-subcategories-doesnt-select-all-topics/256238 "2023-02-25T15:04:20Z")

</div>

E.g. One of our subcategories has 800+ topics. When I ‘select all’ from the cog-wheel it only picks up 30 of those 800+. How do I get it to select all 800+ at once please? And can the Personal Messages be stoppe…

---

## [Remove 'Send PM' flag option](https://meta.discourse.org/t/remove-send-pm-flag-option/256152)

<div class="topic-metadata">

**Author:** [@rstew](https://meta.discourse.org/u/rstew)\
**Replies:** 4\
**Last updated:** [February 25, 2023, 7:50am UTC](https://meta.discourse.org/t/remove-send-pm-flag-option/256152 "2023-02-25T07:50:07Z")

</div>

Hi, After the latest update, we’ve had a function appear when flagging a post that allows the person flagging to DM the original poster. Is there a way to turn this option off? Thanks

---

## [Is there a way to disable the \`hide my public profile and presence features\` profile setting?](https://meta.discourse.org/t/is-there-a-way-to-disable-the-hide-my-public-profile-and-presence-features-profile-setting/100593)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 10\
**Last updated:** [February 25, 2023, 7:12am UTC](https://meta.discourse.org/t/is-there-a-way-to-disable-the-hide-my-public-profile-and-presence-features-profile-setting/100593 "2023-02-25T07:12:17Z")

</div>

I’ve got a community that does not want users to hide their profile or online presence. I don’t see a site setting to disable this. Is there a way to hide the checkbox on the user profile with CSS? It doesn’t seem to hav…

---

## [How do I disable/remove "Your Full Name" field from registration & profile page?](https://meta.discourse.org/t/how-do-i-disable-remove-your-full-name-field-from-registration-profile-page/256224)

<div class="topic-metadata">

**Author:** [@UnitedFreedom](https://meta.discourse.org/u/UnitedFreedom)\
**Replies:** 1\
**Last updated:** [February 25, 2023, 7:06am UTC](https://meta.discourse.org/t/how-do-i-disable-remove-your-full-name-field-from-registration-profile-page/256224 "2023-02-25T07:06:38Z")

</div>

Is there any way where I can completely disable the “your full name” field? I want to prevent all users from accidently exposing their identify on the forum by entering their real name in “Name” field during registratio…

---

## [Discourse\_narrative\_bot.track\_selector.random\_mention.tracks](https://meta.discourse.org/t/discourse-narrative-bot-track-selector-random-mention-tracks/256208)

<div class="topic-metadata">

**Author:** [@anon48433008](https://meta.discourse.org/u/anon48433008)\
**Replies:** 2\
**Last updated:** [February 24, 2023, 11:38pm UTC](https://meta.discourse.org/t/discourse-narrative-bot-track-selector-random-mention-tracks/256208 "2023-02-24T23:38:09Z")

</div>

I did a search on the title " discourse\_narrative\_bot.track\_selector.random\_mention.tracks" Not sure what else to search, had someone try to drum up our droid (Sonny) and thats what came up Example here Previously t…

---

## [After Docker installation of Discourse, can't reach domain using my web browser](https://meta.discourse.org/t/after-docker-installation-of-discourse-cant-reach-domain-using-my-web-browser/256195)

<div class="topic-metadata">

**Author:** [@kabooshki](https://meta.discourse.org/u/kabooshki)\
**Replies:** 3\
**Last updated:** [February 24, 2023, 11:17pm UTC](https://meta.discourse.org/t/after-docker-installation-of-discourse-cant-reach-domain-using-my-web-browser/256195 "2023-02-24T23:17:44Z")

</div>

I am using Mail gun for my SMTP, Name Cheap for my DNS and Digital Ocean for my droplet. named domains to discourse.jakubbanners.com on all 3 websites and made sure spelling is correct when using Docker. Installation say…

---

## [Backup failed since a few days](https://meta.discourse.org/t/backup-failed-since-a-few-days/256201)

<div class="topic-metadata">

**Author:** [@napcok](https://meta.discourse.org/u/napcok)\
**Replies:** 0\
**Last updated:** [February 24, 2023, 10:13pm UTC](https://meta.discourse.org/t/backup-failed-since-a-few-days/256201 "2023-02-24T22:13:07Z")

</div>

I can’t backup discourse, error log: \[2023-02-24 21:58:26\] Creating empty archive... \[2023-02-24 21:58:26\] EXCEPTION: /var/www/discourse/lib/discourse.rb:137:in \`exec': tar: /dev/null: Cannot open: Operation not permitt…

---

## [Any way to use names to bypass username restrictions without showing both?](https://meta.discourse.org/t/any-way-to-use-names-to-bypass-username-restrictions-without-showing-both/252256)

<div class="topic-metadata">

**Author:** [@orangeandblack5](https://meta.discourse.org/u/orangeandblack5)\
**Replies:** 2\
**Last updated:** [February 24, 2023, 9:27pm UTC](https://meta.discourse.org/t/any-way-to-use-names-to-bypass-username-restrictions-without-showing-both/252256 "2023-02-24T21:27:29Z")

</div>

Hoping to get a singular account to be able to use punctuation in its displayed name (the user’s name has an apostrophe in it). After some digging here, it looks like the best way to do this would be to display the accou…

---

## [How to enable the sidebar and create a default Light theme?](https://meta.discourse.org/t/how-to-enable-the-sidebar-and-create-a-default-light-theme/256085)

<div class="topic-metadata">

**Author:** [@albjeremias](https://meta.discourse.org/u/albjeremias)\
**Replies:** 9\
**Last updated:** [February 24, 2023, 6:53pm UTC](https://meta.discourse.org/t/how-to-enable-the-sidebar-and-create-a-default-light-theme/256085 "2023-02-24T18:53:37Z")

</div>

Hi I had some issues upgrading to discourse 3.0, so I had to install fresh and load a backup. but in the meantime i saw this very cute and cool new theme of discourse 3.0. how can I activate it and set it up as default? …

---

## [Marking a post with "solution" shows flagged content](https://meta.discourse.org/t/marking-a-post-with-solution-shows-flagged-content/256123)

<div class="topic-metadata">

**Author:** [@rachel-statsnz](https://meta.discourse.org/u/rachel-statsnz)\
**Replies:** 1\
**Last updated:** [February 24, 2023, 6:09pm UTC](https://meta.discourse.org/t/marking-a-post-with-solution-shows-flagged-content/256123 "2023-02-24T18:09:59Z")

</div>

I am curious how I can ensure that posts marked as a solution is not applicable for posts with flagged content? The picture shows that it is possible to see some blocked words “fu” and “murder”

---

## [Reducing \`min search term length\` to 2?](https://meta.discourse.org/t/reducing-min-search-term-length-to-2/256165)

<div class="topic-metadata">

**Author:** [@rahim123](https://meta.discourse.org/u/rahim123)\
**Replies:** 2\
**Last updated:** [February 24, 2023, 5:50pm UTC](https://meta.discourse.org/t/reducing-min-search-term-length-to-2/256165 "2023-02-24T17:50:35Z")

</div>

Hi there, our forum has quite a few 2-character technical keywords. For now I kept my min search term length at the default of 3. This is fine for site-wide searches, because if an additional search term \>=3 chars is add…

---

## [Mixed content](https://meta.discourse.org/t/mixed-content/256056)

<div class="topic-metadata">

**Author:** [@stormfinger](https://meta.discourse.org/u/stormfinger)\
**Replies:** 1\
**Last updated:** [February 24, 2023, 5:03pm UTC](https://meta.discourse.org/t/mixed-content/256056 "2023-02-24T17:03:41Z")

</div>

hi after installing properly discourse forum i get mixed-content browser warning about pictures. i’ve got forum hidden behind reverse proxy

---

## [Is there a way to auto-delete a post?](https://meta.discourse.org/t/is-there-a-way-to-auto-delete-a-post/51617)

<div class="topic-metadata">

**Author:** [@LastDance](https://meta.discourse.org/u/LastDance)\
**Replies:** 10\
**Last updated:** [February 10, 2019, 11:32pm UTC](https://meta.discourse.org/t/is-there-a-way-to-auto-delete-a-post/51617 "2019-02-10T23:32:59Z")

</div>

I don’t mean like auto-close topics, but a way as an admin or mod to make a post within a topic delete itself after a certain amount of time.

[Previous page](https://meta.discourse.org/c/support/6.md?page=320)

[Next page](https://meta.discourse.org/c/support/6.md?page=322)