# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=322

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 323

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## [Cannot get yubikey working](https://meta.discourse.org/t/cannot-get-yubikey-working/216318)

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**Author:** [@iwalker](https://meta.discourse.org/u/iwalker)\
**Replies:** 3\
**Last updated:** [February 23, 2023, 8:55am UTC](https://meta.discourse.org/t/cannot-get-yubikey-working/216318 "2023-02-23T08:55:48Z")

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Hi, I’ve installed Discourse, and generally everything is working fine. However, when I attempt to add my Yubikey as a security key, I keep getting this error: The origin of the authentication request does not match t…

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## [Adding new user when outgoing email has been globally disabled](https://meta.discourse.org/t/adding-new-user-when-outgoing-email-has-been-globally-disabled/123328)

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**Author:** [@testingsoftware](https://meta.discourse.org/u/testingsoftware)\
**Replies:** 4\
**Last updated:** [August 12, 2019, 12:31pm UTC](https://meta.discourse.org/t/adding-new-user-when-outgoing-email-has-been-globally-disabled/123328 "2019-08-12T12:31:30Z")

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Hi, We have a test site with the email globally disabled, this test site has an old copy of the production site so we don’t want to send any emails from this one. Is there any way to add a new user to our test site whi…

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## [Review section not found](https://meta.discourse.org/t/review-section-not-found/255755)

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**Author:** [@heymargaux](https://meta.discourse.org/u/heymargaux)\
**Replies:** 1\
**Last updated:** [February 22, 2023, 11:22pm UTC](https://meta.discourse.org/t/review-section-not-found/255755 "2023-02-22T23:22:17Z")

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Can someone assist what’s wrong with our review section? Upon clicking the review button to review pending posts - it goes to not found

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## [Build Poll is not shown from gear menu for new topics](https://meta.discourse.org/t/build-poll-is-not-shown-from-gear-menu-for-new-topics/255994)

<div class="topic-metadata">

**Author:** [@tahoetech](https://meta.discourse.org/u/tahoetech)\
**Replies:** 1\
**Last updated:** [February 22, 2023, 11:05pm UTC](https://meta.discourse.org/t/build-poll-is-not-shown-from-gear-menu-for-new-topics/255994 "2023-02-22T23:05:54Z")

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When you click on the gear icon on a new topic in our instance, Build Poll is not shown. In fact only Toggle Unlisted and Hide Details are shown. My site settings seem to be set to enable pollls. What would cause this? …

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## [Google profile picture is not showing](https://meta.discourse.org/t/google-profile-picture-is-not-showing/255980)

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**Author:** [@Swarndeep\_Poddar](https://meta.discourse.org/u/Swarndeep_Poddar)\
**Replies:** 0\
**Last updated:** [February 22, 2023, 6:25pm UTC](https://meta.discourse.org/t/google-profile-picture-is-not-showing/255980 "2023-02-22T18:25:59Z")

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For some users the google profile picture is not showing, instead of the profile picture it shows the first letter such as “S” or “H”. How can resolve this?

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## [Downloading backup through the API always results in a 422 error](https://meta.discourse.org/t/downloading-backup-through-the-api-always-results-in-a-422-error/255979)

<div class="topic-metadata">

**Author:** [@kwakubonsam](https://meta.discourse.org/u/kwakubonsam)\
**Replies:** 0\
**Last updated:** [February 22, 2023, 6:21pm UTC](https://meta.discourse.org/t/downloading-backup-through-the-api-always-results-in-a-422-error/255979 "2023-02-22T18:21:24Z")

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I have tried downloading right after a new backup and I still get the same error. The body of the response is an HTML page with a paragraph: Sorry, this backup download link has already been used or has expired. Any thou…

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## [How to change the global font size?](https://meta.discourse.org/t/how-to-change-the-global-font-size/255890)

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**Author:** [@Frankz](https://meta.discourse.org/u/Frankz)\
**Replies:** 4\
**Last updated:** [February 22, 2023, 5:22pm UTC](https://meta.discourse.org/t/how-to-change-the-global-font-size/255890 "2023-02-22T17:22:15Z")

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Hi, How to change the global font size? Thank you, Frank

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## [SSH Login asking me to configure discourse forum](https://meta.discourse.org/t/ssh-login-asking-me-to-configure-discourse-forum/255711)

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**Author:** [@jcmckay](https://meta.discourse.org/u/jcmckay)\
**Replies:** 2\
**Last updated:** [February 22, 2023, 5:08pm UTC](https://meta.discourse.org/t/ssh-login-asking-me-to-configure-discourse-forum/255711 "2023-02-22T17:08:41Z")

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Hi everyone, I’m attempting to login to my discourse via digitalocean and terminal on my mac. When I connect to the server I am getting the ‘Thanks for using the DigitalOcean Discourse Application Image’ despite alread…

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## [Custom category weight on home page](https://meta.discourse.org/t/custom-category-weight-on-home-page/255955)

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**Author:** [@jayarr](https://meta.discourse.org/u/jayarr)\
**Replies:** 0\
**Last updated:** [February 22, 2023, 4:25pm UTC](https://meta.discourse.org/t/custom-category-weight-on-home-page/255955 "2023-02-22T16:25:34Z")

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Hi all, I’m trying to find a way to customize the weight of categories in terms of their prominence in the main forum home page — i.e. the list of latest posts. I know it’s possible to change a category’s weight for se…

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## [Can I find out who are 'new contributors'?](https://meta.discourse.org/t/can-i-find-out-who-are-new-contributors/125461)

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**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\
**Replies:** 9\
**Last updated:** [February 22, 2023, 3:42pm UTC](https://meta.discourse.org/t/can-i-find-out-who-are-new-contributors/125461 "2023-02-22T15:42:14Z")

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In a forum in the early stages of growth, it feels handy to know who has recently made their first post. If I happen to see it, it has a little banner box. But if I don’t see that, is there any way to find the post? (T…

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## [Do you have experience with Stackoverflow Enterprise content being migrated to Discourse](https://meta.discourse.org/t/do-you-have-experience-with-stackoverflow-enterprise-content-being-migrated-to-discourse/255942)

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**Author:** [@Arvinder\_Chopra](https://meta.discourse.org/u/Arvinder_Chopra)\
**Replies:** 3\
**Last updated:** [February 22, 2023, 3:40pm UTC](https://meta.discourse.org/t/do-you-have-experience-with-stackoverflow-enterprise-content-being-migrated-to-discourse/255942 "2023-02-22T15:40:10Z")

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We are currently using Stackoverflow Enterprise version which our IT Engineers use to ask questions from internal experts. I am wondering if there has been any instances where such content was successfully migrated to Di…

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## [After some hair pulling, I installed Discourse](https://meta.discourse.org/t/after-some-hair-pulling-i-installed-discourse/255932)

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**Author:** [@Solarus](https://meta.discourse.org/u/Solarus)\
**Replies:** 2\
**Last updated:** [February 22, 2023, 2:07pm UTC](https://meta.discourse.org/t/after-some-hair-pulling-i-installed-discourse/255932 "2023-02-22T14:07:16Z")

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Hello! After 2 days of banging my head against the wall and realising Discourse doesn’t like apex domains (and yes, i’ve read the article on the forums explaying that) i was able to install on a subdomain. My fresh Dis…

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## [My Discourse is Down. Certificate Issue?](https://meta.discourse.org/t/my-discourse-is-down-certificate-issue/228347)

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**Author:** [@WesPenre](https://meta.discourse.org/u/WesPenre)\
**Replies:** 23\
**Last updated:** [February 22, 2023, 10:46am UTC](https://meta.discourse.org/t/my-discourse-is-down-certificate-issue/228347 "2023-02-22T10:46:17Z")

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Hi, When people try to log in, depending on the browser, they get the following messages: BRAVE: This site can’t be reached The webpage at https://wespenreboards.com/ might be temporarily down or it may have moved pe…

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## [Self hosting for free (with caveats!) with Oracle Cloud](https://meta.discourse.org/t/self-hosting-for-free-with-caveats-with-oracle-cloud/139184)

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**Author:** [@Hector](https://meta.discourse.org/u/Hector)\
**Replies:** 106\
**Last updated:** [February 22, 2023, 10:19am UTC](https://meta.discourse.org/t/self-hosting-for-free-with-caveats-with-oracle-cloud/139184 "2023-02-22T10:19:08Z")

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https://blogs.oracle.com/developers/install-run-discourse-for-free-in-the-oracle-cloud This blog post is from last year. I didn’t see any mention here; I think Oracle as a hosting company is off the radar for most peopl…

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## [Webhook event \`post\_type\`](https://meta.discourse.org/t/webhook-event-post-type/249088)

<div class="topic-metadata">

**Author:** [@Lucas\_Alves](https://meta.discourse.org/u/Lucas_Alves)\
**Replies:** 3\
**Last updated:** [February 22, 2023, 5:57am UTC](https://meta.discourse.org/t/webhook-event-post-type/249088 "2023-02-22T05:57:26Z")

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I’m integrating with the webhook, and when I receive a Post event, we have the post\_type field. How can I find the type list? Do we have documentation about webhook events? In resume, I wondering to discover if the user…

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## [Subcategories and tag groups layout](https://meta.discourse.org/t/subcategories-and-tag-groups-layout/255822)

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**Author:** [@Frankz](https://meta.discourse.org/u/Frankz)\
**Replies:** 3\
**Last updated:** [February 21, 2023, 8:37pm UTC](https://meta.discourse.org/t/subcategories-and-tag-groups-layout/255822 "2023-02-21T20:37:39Z")

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https://meta.discourse.org/docs?tags= Hi, I plan to build an online auto parts community. I like the layout of your docs categories and tags of above webpage. But can I add subcategories to the category and tag groups…

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## [I just joined a Discourse forum with thousands of old posts. I would like to mark all of them as "unread"](https://meta.discourse.org/t/i-just-joined-a-discourse-forum-with-thousands-of-old-posts-i-would-like-to-mark-all-of-them-as-unread/255687)

<div class="topic-metadata">

**Author:** [@Buzz1](https://meta.discourse.org/u/Buzz1)\
**Replies:** 11\
**Last updated:** [February 21, 2023, 7:04pm UTC](https://meta.discourse.org/t/i-just-joined-a-discourse-forum-with-thousands-of-old-posts-i-would-like-to-mark-all-of-them-as-unread/255687 "2023-02-21T19:04:35Z")

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This will enable me to keep track of which ones I eventually go through and read over time. Or is there an alternate way to keep track of which old posts you’ve read? Thank you!

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## [Always display image title](https://meta.discourse.org/t/always-display-image-title/255817)

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**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 0\
**Last updated:** [February 21, 2023, 5:49pm UTC](https://meta.discourse.org/t/always-display-image-title/255817 "2023-02-21T17:49:37Z")

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I’m attempting to clean up .meta for images to make them cleaner and to be displayed all the time; I’ve succeeded on all accounts except getting the title always to display. Here’s where I’m at so far, which only works …

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## [Discourse install and SMTP issue](https://meta.discourse.org/t/discourse-install-and-smtp-issue/255631)

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**Author:** [@nanohits](https://meta.discourse.org/u/nanohits)\
**Replies:** 2\
**Last updated:** [February 21, 2023, 5:20pm UTC](https://meta.discourse.org/t/discourse-install-and-smtp-issue/255631 "2023-02-21T17:20:14Z")

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Hi All, Been racking my brain on finding a solution to this. So basically I have done a fresh install of Discourse on a VPS with Ubuntu 20.04. Everything has gone well, except that I ran into a snag with SMTP. So I use…

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## [Only show anniversaries and not birthdays?](https://meta.discourse.org/t/only-show-anniversaries-and-not-birthdays/261849)

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**Author:** [@Samantha\_O](https://meta.discourse.org/u/Samantha_O)\
**Replies:** 3\
**Last updated:** [February 21, 2023, 5:16pm UTC](https://meta.discourse.org/t/only-show-anniversaries-and-not-birthdays/261849 "2023-02-21T17:16:48Z")

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Is there a way to only use the Anniversary component, and remove the birthday component of this plugin? Thinking of this from the perspective of PII, as to why we want to remove the birthday half of the equation.

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## [Restrict users to post certain words per category](https://meta.discourse.org/t/restrict-users-to-post-certain-words-per-category/255430)

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**Author:** [@rajput7707](https://meta.discourse.org/u/rajput7707)\
**Replies:** 5\
**Last updated:** [February 21, 2023, 1:30pm UTC](https://meta.discourse.org/t/restrict-users-to-post-certain-words-per-category/255430 "2023-02-21T13:30:53Z")

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Is there any way to restrict users to post anything containing specified inappropriate words in a specific category only. Ex. We have set up two categories A and B. Now we want to restrict the users to post anything con…

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## [Protonmail and emails issue](https://meta.discourse.org/t/protonmail-and-emails-issue/249325)

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**Author:** [@Sameeran\_Joshi1](https://meta.discourse.org/u/Sameeran_Joshi1)\
**Replies:** 1\
**Last updated:** [February 21, 2023, 12:09pm UTC](https://meta.discourse.org/t/protonmail-and-emails-issue/249325 "2023-02-21T12:09:18Z")

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I am facing issue in the below solution suggested, anyone knows a way to fix it or different way to connect protonmail and discourse, currently I can’t send emails from discourse.

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## [Completely deleting previous versions of a post or message](https://meta.discourse.org/t/completely-deleting-previous-versions-of-a-post-or-message/205948)

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**Author:** [@Meteor0id](https://meta.discourse.org/u/Meteor0id)\
**Replies:** 3\
**Last updated:** [February 21, 2023, 6:48am UTC](https://meta.discourse.org/t/completely-deleting-previous-versions-of-a-post-or-message/205948 "2023-02-21T06:48:40Z")

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Say you had to send someone an Android debug log. These logs contain a log of private information. You shouldn’t post that URL in public, and if you message it in person the URL or attachment should be deleted soon after…

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## [Quick clarification "allowed spam host domains" and subdomains/hosts?](https://meta.discourse.org/t/quick-clarification-allowed-spam-host-domains-and-subdomains-hosts/255737)

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**Author:** [@mattdm](https://meta.discourse.org/u/mattdm)\
**Replies:** 0\
**Last updated:** [February 21, 2023, 4:29am UTC](https://meta.discourse.org/t/quick-clarification-allowed-spam-host-domains-and-subdomains-hosts/255737 "2023-02-21T04:29:40Z")

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Continuing the discussion from Bug? White listed spam host domains failing: The above topic is old, but the question at the end never got an answer — and perhaps things have changed since then. Can someone confirm that…

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## [Suddenly Can't Log Into Discourse](https://meta.discourse.org/t/suddenly-cant-log-into-discourse/255660)

<div class="topic-metadata">

**Author:** [@WesPenre](https://meta.discourse.org/u/WesPenre)\
**Replies:** 2\
**Last updated:** [February 20, 2023, 7:33pm UTC](https://meta.discourse.org/t/suddenly-cant-log-into-discourse/255660 "2023-02-20T19:33:40Z")

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Hello, Since yesterday, we can’t log into Discourse, and it’s not a Digital Ocean problem (ISP). See attachments on what is happening. To describe: When I and others try to log in, the “wheel” just keeps spinning, and …

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## [Cloudflare Guidance](https://meta.discourse.org/t/cloudflare-guidance/255701)

<div class="topic-metadata">

**Author:** [@PeakProsperity](https://meta.discourse.org/u/PeakProsperity)\
**Replies:** 1\
**Last updated:** [February 20, 2023, 6:48pm UTC](https://meta.discourse.org/t/cloudflare-guidance/255701 "2023-02-20T18:48:50Z")

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I’ve been having a hard time finding a discussion thread that directly addresses the topic of whether or not Cloudflare should be used on a Discourse website. What are the pros and cons? I want to make sure our site is…

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## [Is there such a plugin that sends user email-based notifications of changes made to their account?](https://meta.discourse.org/t/is-there-such-a-plugin-that-sends-user-email-based-notifications-of-changes-made-to-their-account/255670)

<div class="topic-metadata">

**Author:** [@bstgmr02](https://meta.discourse.org/u/bstgmr02)\
**Replies:** 3\
**Last updated:** [February 20, 2023, 1:16pm UTC](https://meta.discourse.org/t/is-there-such-a-plugin-that-sends-user-email-based-notifications-of-changes-made-to-their-account/255670 "2023-02-20T13:16:47Z")

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I am looking for a plugin/module that has the ability to send out emails when a user makes changes to their account (passwords, profile pictures etc). Does something like this exist?

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## [504 Gateway Timeout for some reports](https://meta.discourse.org/t/504-gateway-timeout-for-some-reports/210482)

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**Author:** [@hnaseri](https://meta.discourse.org/u/hnaseri)\
**Replies:** 8\
**Last updated:** [February 20, 2023, 7:19am UTC](https://meta.discourse.org/t/504-gateway-timeout-for-some-reports/210482 "2023-02-20T07:19:08Z")

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I get 504 Gateway Timeout in dashboard for some of the reports. also there is an error in error log which I think is related to the problem: hijack admin/reports bulk ' is still running after 90 seconds on db defaul…

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## [Discourse Setup for KDE](https://meta.discourse.org/t/discourse-setup-for-kde/128193)

<div class="topic-metadata">

**Author:** [@jriddell](https://meta.discourse.org/u/jriddell)\
**Replies:** 4\
**Last updated:** [February 20, 2023, 1:54am UTC](https://meta.discourse.org/t/discourse-setup-for-kde/128193 "2023-02-20T01:54:54Z")

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KDE is the original and best Linux on the desktop project and we are meeting this week in Milan. There is plenty of support for moving our forums and mailing lists to Discourse and I’ve set up a testing site to give it …

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## [Why run UpdatePostUploadsSecureStatus even when secure uploads is disabled?](https://meta.discourse.org/t/why-run-updatepostuploadssecurestatus-even-when-secure-uploads-is-disabled/255612)

<div class="topic-metadata">

**Author:** [@saulshanabrook](https://meta.discourse.org/u/saulshanabrook)\
**Replies:** 4\
**Last updated:** [February 19, 2023, 11:38pm UTC](https://meta.discourse.org/t/why-run-updatepostuploadssecurestatus-even-when-secure-uploads-is-disabled/255612 "2023-02-19T23:38:01Z")

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Thanks for your work on allowing different S3 backends! I am using minio and it is working great… The only slight issue I have is that the UpdatePostUploadsSecureStatus job is failing because Minio does not support ACLs…

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