# Support **URL:** https://meta.discourse.org/c/support/6.md?page=326 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 327 --- ## [Admin/Customize/Themes permanently loading](https://meta.discourse.org/t/admin-customize-themes-permanently-loading/254682)
**Author:** [@UX-Eder](https://meta.discourse.org/u/UX-Eder)\ **Replies:** 2\ **Last updated:** [February 10, 2023, 3:57am UTC](https://meta.discourse.org/t/admin-customize-themes-permanently-loading/254682 "2023-02-10T03:57:26Z")
I installed Discourse yesterday. It’s fully updated and I didn’t install any plugins. When I go to Admin/Customize/Themes I see the loader permanently spinning. I tried to just wait until it loads, but it stays like thi… --- ## [Show subcategory list above topics in this category](https://meta.discourse.org/t/show-subcategory-list-above-topics-in-this-category/254566)
**Author:** [@bernadette](https://meta.discourse.org/u/bernadette)\ **Replies:** 2\ **Last updated:** [February 10, 2023, 3:06am UTC](https://meta.discourse.org/t/show-subcategory-list-above-topics-in-this-category/254566 "2023-02-10T03:06:21Z")
Hi everyone, I have this problem on selecting Show subcategory list above topics in this category. I am setting-up new category with subs category on it. The difference is that when ticking this ON, the hero-content i… --- ## [Discourse template plugin added itself to my discourse?](https://meta.discourse.org/t/discourse-template-plugin-added-itself-to-my-discourse/254670)
**Author:** [@Matt0x01](https://meta.discourse.org/u/Matt0x01)\ **Replies:** 1\ **Last updated:** [February 9, 2023, 7:59pm UTC](https://meta.discourse.org/t/discourse-template-plugin-added-itself-to-my-discourse/254670 "2023-02-09T19:59:25Z")
Hey so I had the canned replies plugin on my discourse which I can see now has been deprecated. However, I get notifications last night of multiple topics being created by system with these templates. Why? Neither I or f… --- ## [Postmark for Transactional Email](https://meta.discourse.org/t/postmark-for-transactional-email/254646)
**Author:** [@PeakProsperity](https://meta.discourse.org/u/PeakProsperity)\ **Replies:** 2\ **Last updated:** [February 9, 2023, 7:37pm UTC](https://meta.discourse.org/t/postmark-for-transactional-email/254646 "2023-02-09T19:37:45Z")
Does anybody have experience using Postmark for transactional email in Discourse and, if so, can you tell me if I can use an API connection or if it needs to be SMTP? From what I can tell, it needs to be SMTP but I want… --- ## [Tag Groups](https://meta.discourse.org/t/tag-groups/254464)
**Author:** [@Heliosurge](https://meta.discourse.org/u/Heliosurge)\ **Replies:** 0\ **Last updated:** [February 8, 2023, 2:13pm UTC](https://meta.discourse.org/t/tag-groups/254464 "2023-02-08T14:13:34Z")
Hi I have Tag Groups setup. 2 Tags in primary group both are used in 2 2ndary tag groups as Parent Tag. The 2 2ndary tag groups use the same tags. The issue I am having is after a topic is created with 1st parent tag … --- ## [Why can't I override the robot?](https://meta.discourse.org/t/why-cant-i-override-the-robot/253488)
**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\ **Replies:** 15\ **Last updated:** [February 9, 2023, 6:22pm UTC](https://meta.discourse.org/t/why-cant-i-override-the-robot/253488 "2023-02-09T18:22:11Z")
I have global admin rights on our instance. I came in this morning to this post in one of my threads: Note the user’s name: https://evil.com and the username: hackeryajemaa I tried to flag the post as a prelude to … --- ## [Do not display the usernames that hold a specific badge](https://meta.discourse.org/t/do-not-display-the-usernames-that-hold-a-specific-badge/254318)
**Author:** [@Richie](https://meta.discourse.org/u/Richie)\ **Replies:** 9\ **Last updated:** [February 9, 2023, 4:59pm UTC](https://meta.discourse.org/t/do-not-display-the-usernames-that-hold-a-specific-badge/254318 "2023-02-09T16:59:45Z")
Is there a way to hide the list of users that have a specific badge? I’ve looked at Don't list members having the same badges and Hide badge user list? but they don’t quite fit our use case (or more likely, our edge ca… --- ## [Suppress subcategories in the hamburger menu](https://meta.discourse.org/t/suppress-subcategories-in-the-hamburger-menu/250836)
**Author:** [@Loki](https://meta.discourse.org/u/Loki)\ **Replies:** 9\ **Last updated:** [February 9, 2023, 4:52pm UTC](https://meta.discourse.org/t/suppress-subcategories-in-the-hamburger-menu/250836 "2023-02-09T16:52:14Z")
Is there any way to suppress the listing of subcategories (only list the parent category) in the hamburger menu. I’ve poked around quite a bit and not able to find a way. Thanks! --- ## [Problem with postgres upgrade](https://meta.discourse.org/t/problem-with-postgres-upgrade/254553)
**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\ **Replies:** 3\ **Last updated:** [February 9, 2023, 4:50pm UTC](https://meta.discourse.org/t/problem-with-postgres-upgrade/254553 "2023-02-09T16:50:10Z")
I"m trying to help someone who refused to upgrade to PG13 and now has an expired SSL cert. It may be made more difficult because of Apt-get update fails inside container yarn repo not signed - #5 by pfaffman, but I modi… --- ## [Phpbb3 import - error while building container](https://meta.discourse.org/t/phpbb3-import-error-while-building-container/254478)
**Author:** [@AudeF](https://meta.discourse.org/u/AudeF)\ **Replies:** 1\ **Last updated:** [February 8, 2023, 5:33pm UTC](https://meta.discourse.org/t/phpbb3-import-error-while-building-container/254478 "2023-02-08T17:33:13Z")
Hi! I’m trying to import my old phpBB3 forum in discourse, by following this tutorial : Migrate a phpBB3 forum to Discourse But I can’t even prepare the docker container :sweat\_smile: When I execute launcher rebuild i… --- ## [Latest version of discourse prevent from adding groups as category moderators](https://meta.discourse.org/t/latest-version-of-discourse-prevent-from-adding-groups-as-category-moderators/254590)
**Author:** [@Crius](https://meta.discourse.org/u/Crius)\ **Replies:** 2\ **Last updated:** [February 9, 2023, 11:16am UTC](https://meta.discourse.org/t/latest-version-of-discourse-prevent-from-adding-groups-as-category-moderators/254590 "2023-02-09T11:16:51Z")
How to replicate: git clone https://github.com/discourse/discourse\_docker.git /var/discourse cd /var/discourse chmod 700 containers ./discourse-setup In settings, enable the enable category group moderation option. As… --- ## [How to switch between dark mode and bright white mode in embedded Discourse](https://meta.discourse.org/t/how-to-switch-between-dark-mode-and-bright-white-mode-in-embedded-discourse/249542)
**Author:** [@mikeguo](https://meta.discourse.org/u/mikeguo)\ **Replies:** 5\ **Last updated:** [February 9, 2023, 9:45am UTC](https://meta.discourse.org/t/how-to-switch-between-dark-mode-and-bright-white-mode-in-embedded-discourse/249542 "2023-02-09T09:45:10Z")
My website provides the dark mode button, so when button was click, I need to change the color theme of Dicourse Embeds to keep the same with my website. But when I try to add class for body of embedded iframe, I found i… --- ## [External URL Images with S3 Uploads enabled - where should images live?](https://meta.discourse.org/t/external-url-images-with-s3-uploads-enabled-where-should-images-live/254585)
**Author:** [@stevejr](https://meta.discourse.org/u/stevejr)\ **Replies:** 0\ **Last updated:** [February 9, 2023, 9:23am UTC](https://meta.discourse.org/t/external-url-images-with-s3-uploads-enabled-where-should-images-live/254585 "2023-02-09T09:23:49Z")
Hi, Looking at an old post - Does external URL images in post get saved a copy on my server? - when images are copied to a post, rather than uploaded, they are stored locally on the server. I have S3 uploads enabled an… --- ## [Make a backup while import script is running?](https://meta.discourse.org/t/make-a-backup-while-import-script-is-running/254522)
**Author:** [@rahim123](https://meta.discourse.org/u/rahim123)\ **Replies:** 3\ **Last updated:** [February 9, 2023, 4:32am UTC](https://meta.discourse.org/t/make-a-backup-while-import-script-is-running/254522 "2023-02-09T04:32:10Z")
Hi there, I need to take a snapshot of my Discourse importer instance while the import script is still running and then restore that on a different server for testing. Would there be any problems with running the Discou… --- ## [Broken Image links when using S3 and CDN](https://meta.discourse.org/t/broken-image-links-when-using-s3-and-cdn/254451)
**Author:** [@stevejr](https://meta.discourse.org/u/stevejr)\ **Replies:** 3\ **Last updated:** [February 8, 2023, 8:25pm UTC](https://meta.discourse.org/t/broken-image-links-when-using-s3-and-cdn/254451 "2023-02-08T20:25:16Z")
Hi, We are seeing some of our posts have broken image links but when you click on the link the image is displayed. I have worked through an old post that was similar - Broken Images and Their S3 URLs However, after run… --- ## [How to show a piece of content to \*only\* non-logged in users](https://meta.discourse.org/t/how-to-show-a-piece-of-content-to-only-non-logged-in-users/254505)
**Author:** [@ncaming215](https://meta.discourse.org/u/ncaming215)\ **Replies:** 1\ **Last updated:** [February 8, 2023, 8:24pm UTC](https://meta.discourse.org/t/how-to-show-a-piece-of-content-to-only-non-logged-in-users/254505 "2023-02-08T20:24:32Z")
Sorry, really didn’t want to post this, but couldn’t find a thread on it—my apologies in advance if I just overlooked it. Looking to have something—similar to Welcome Link Banner—but to non-logged in users, encouraging … --- ## [Redirection from https://www.mydoimain.com/ doesn't work](https://meta.discourse.org/t/redirection-from-https-www-mydoimain-com-doesnt-work/124788)
**Author:** [@eextra](https://meta.discourse.org/u/eextra)\ **Replies:** 6\ **Last updated:** [August 3, 2019, 2:13pm UTC](https://meta.discourse.org/t/redirection-from-https-www-mydoimain-com-doesnt-work/124788 "2019-08-03T14:13:41Z")
I managed to install the site but I don’t know why the redirection from https://www.mydoimain.com/ doesn’t work. the rest of the addresses work, that is: https://mydoimain.com/ ===\> https://mydoimain.com/ http://myd… --- ## [CDN Recommendation](https://meta.discourse.org/t/cdn-recommendation/38062)
**Author:** [@joebuhlig](https://meta.discourse.org/u/joebuhlig)\ **Replies:** 10\ **Last updated:** [February 8, 2023, 1:27pm UTC](https://meta.discourse.org/t/cdn-recommendation/38062 "2023-02-08T13:27:43Z")
I’m about to launch a couple new communities in the upcoming weeks and I’m working out all of my hosting and plugin details. A concern I have is storage of uploads. It’s mostly a preemptive measure I’m considering. But I… --- ## [Topic history not loading correctly after migration](https://meta.discourse.org/t/topic-history-not-loading-correctly-after-migration/254003)
**Author:** [@bobpies](https://meta.discourse.org/u/bobpies)\ **Replies:** 20\ **Last updated:** [February 8, 2023, 12:07pm UTC](https://meta.discourse.org/t/topic-history-not-loading-correctly-after-migration/254003 "2023-02-08T12:07:39Z")
so i’ve updated from v1.1 to v3.1 and i have everything running However, i have noticed that our older topics, that are quite a few years old, are having issues. Here is an example - i have a topic created in 2016 - it… --- ## [Linkify more than 50 URLs](https://meta.discourse.org/t/linkify-more-than-50-urls/254387)
**Author:** [@some-user](https://meta.discourse.org/u/some-user)\ **Replies:** 1\ **Last updated:** [February 8, 2023, 6:05am UTC](https://meta.discourse.org/t/linkify-more-than-50-urls/254387 "2023-02-08T06:05:44Z")
In a forum we have an FAQ wiki topic/post that contains links to (many) topics in the forum. The topics are listed like this: \* https://meta.discourse.org/t/discourse-3-0-is-here/251372 and get rendered like this: D… --- ## [Unable to access Github](https://meta.discourse.org/t/unable-to-access-github/254350)
**Author:** [@Openmind](https://meta.discourse.org/u/Openmind)\ **Replies:** 2\ **Last updated:** [February 7, 2023, 4:38pm UTC](https://meta.discourse.org/t/unable-to-access-github/254350 "2023-02-07T16:38:14Z")
Hi, the developers I’m hiring are telling me they run into this error when trying to update the forum. How can this be fixed? Many thanks, Torsten --- ## [Preserve the order of poll items?](https://meta.discourse.org/t/preserve-the-order-of-poll-items/193091)
**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\ **Replies:** 3\ **Last updated:** [August 2, 2023, 8:59am UTC](https://meta.discourse.org/t/preserve-the-order-of-poll-items/193091 "2023-08-02T08:59:00Z")
When I create a bar-type poll the results aren’t shown in the same order in which I listed the items. How can I have the poll to show its results in the same order in which I write the itemized list? --- ## [Can I add a snippet to the header?](https://meta.discourse.org/t/can-i-add-a-snippet-to-the-header/254242)
**Author:** [@dafegosa](https://meta.discourse.org/u/dafegosa)\ **Replies:** 4\ **Last updated:** [February 7, 2023, 2:00pm UTC](https://meta.discourse.org/t/can-i-add-a-snippet-to-the-header/254242 "2023-02-07T14:00:12Z")
Hi, I want to install Pendo (pendo.io - analytics) I have looked for information but have not been able to find it. Could anyone help me? --- ## [How do I prevent PDF files from autodownloading every time I load a discourse forum page?](https://meta.discourse.org/t/how-do-i-prevent-pdf-files-from-autodownloading-every-time-i-load-a-discourse-forum-page/253328)
**Author:** [@InquilineKea](https://meta.discourse.org/u/InquilineKea)\ **Replies:** 4\ **Last updated:** [February 7, 2023, 1:44pm UTC](https://meta.discourse.org/t/how-do-i-prevent-pdf-files-from-autodownloading-every-time-i-load-a-discourse-forum-page/253328 "2023-02-07T13:44:15Z")
eg https://www.rapamycin.news/t/17-alpha-estradiol-another-top-anti-aging-drug/92/49 --- ## [Add new badges](https://meta.discourse.org/t/add-new-badges/254304)
**Author:** [@NoamH](https://meta.discourse.org/u/NoamH)\ **Replies:** 1\ **Last updated:** [February 7, 2023, 12:47pm UTC](https://meta.discourse.org/t/add-new-badges/254304 "2023-02-07T12:47:13Z")
Is there a way to add 30 new badges at once? from excel maybe? --- ## [Is there a way to do incremental sync?](https://meta.discourse.org/t/is-there-a-way-to-do-incremental-sync/254295)
**Author:** [@mikeguo](https://meta.discourse.org/u/mikeguo)\ **Replies:** 1\ **Last updated:** [February 7, 2023, 11:18am UTC](https://meta.discourse.org/t/is-there-a-way-to-do-incremental-sync/254295 "2023-02-07T11:18:53Z")
Now I’m going to migrate to Discourse from Cusdis that is I’m using. I notice that I should make a backup and upload it to my instance, and connect to Discourse Team, then wait Discourse Team to restore the backup to my… --- ## [Create a new text page option?](https://meta.discourse.org/t/create-a-new-text-page-option/124725)
**Author:** [@christian\_01](https://meta.discourse.org/u/christian_01)\ **Replies:** 4\ **Last updated:** [February 7, 2023, 8:27am UTC](https://meta.discourse.org/t/create-a-new-text-page-option/124725 "2023-02-07T08:27:05Z")
Is there a way to create a new text page, much like the ‘About’ page? I just need a blank page to add a list of RSS feeds. Thank you! --- ## [Plantuml support](https://meta.discourse.org/t/plantuml-support/124595)
**Author:** [@pihentagy](https://meta.discourse.org/u/pihentagy)\ **Replies:** 4\ **Last updated:** [February 7, 2023, 5:59am UTC](https://meta.discourse.org/t/plantuml-support/124595 "2023-02-07T05:59:58Z")
Hi all! Is there a plugin, which can handle plantuml diagrams inside posts? So if I type the below code, I’d like to have a nice plantuml graph there (editable, because I’d like to posts as a wiki). @startuml Bob -\> A… --- ## [Aurora I/O](https://meta.discourse.org/t/aurora-i-o/251937)
**Author:** [@pqMMA](https://meta.discourse.org/u/pqMMA)\ **Replies:** 7\ **Last updated:** [February 7, 2023, 3:50am UTC](https://meta.discourse.org/t/aurora-i-o/251937 "2023-02-07T03:50:54Z")
I am curious if anyone else has Discourse running on AWS through an EC2 instance and RDS setup? We have run into an issue where the amount of I/O requests is through the roof and creating significant cost. We are curren… --- ## [Is there a possibility of an affiliate program for paid registrations?](https://meta.discourse.org/t/is-there-a-possibility-of-an-affiliate-program-for-paid-registrations/254252)
**Author:** [@Perky1](https://meta.discourse.org/u/Perky1)\ **Replies:** 1\ **Last updated:** [February 7, 2023, 2:53am UTC](https://meta.discourse.org/t/is-there-a-possibility-of-an-affiliate-program-for-paid-registrations/254252 "2023-02-07T02:53:54Z")
I am planning to create a school for my profession on discourse. Registration will cost for example 10,00$/mo and I know you offer an option for something like that: Subscriptions | Discourse - Civilized Discussion How… [Previous page](https://meta.discourse.org/c/support/6.md?page=325) [Next page](https://meta.discourse.org/c/support/6.md?page=327)