# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=327

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 328

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## [Is there a possibility of an affiliate program for paid registrations?](https://meta.discourse.org/t/is-there-a-possibility-of-an-affiliate-program-for-paid-registrations/254252)

<div class="topic-metadata">

**Author:** [@Perky1](https://meta.discourse.org/u/Perky1)\
**Replies:** 1\
**Last updated:** [February 7, 2023, 2:53am UTC](https://meta.discourse.org/t/is-there-a-possibility-of-an-affiliate-program-for-paid-registrations/254252 "2023-02-07T02:53:54Z")

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I am planning to create a school for my profession on discourse. Registration will cost for example 10,00$/mo and I know you offer an option for something like that: Subscriptions | Discourse - Civilized Discussion How…

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## [Assign plugin: Note not visible](https://meta.discourse.org/t/assign-plugin-note-not-visible/252840)

<div class="topic-metadata">

**Author:** [@OrkoGrayskull](https://meta.discourse.org/u/OrkoGrayskull)\
**Replies:** 4\
**Last updated:** [February 7, 2023, 2:10am UTC](https://meta.discourse.org/t/assign-plugin-note-not-visible/252840 "2023-02-07T02:10:47Z")

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We use the assign plugin. When assigning a post, there is the (optional) possibility to write a note. We have noticed that this note can only be read by the creator or the assigning person. The person who was assigned, …

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## [Possible to turn off welcome-new-user prompt?](https://meta.discourse.org/t/possible-to-turn-off-welcome-new-user-prompt/254279)

<div class="topic-metadata">

**Author:** [@rlauriston](https://meta.discourse.org/u/rlauriston)\
**Replies:** 2\
**Last updated:** [February 7, 2023, 1:52am UTC](https://meta.discourse.org/t/possible-to-turn-off-welcome-new-user-prompt/254279 "2023-02-07T01:52:48Z")

</div>

Couldn’t find anything about this precise thing: is there some way to turn off the feature that suggests to other users that they welcome a first-time poster?

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## [Change Update Notification recipient](https://meta.discourse.org/t/change-update-notification-recipient/254269)

<div class="topic-metadata">

**Author:** [@herkulessi](https://meta.discourse.org/u/herkulessi)\
**Replies:** 0\
**Last updated:** [February 6, 2023, 8:18pm UTC](https://meta.discourse.org/t/change-update-notification-recipient/254269 "2023-02-06T20:18:34Z")

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On our Self-Hosted Discourse Instance, we made the mistake of setting DISCOURSE\_DEVELOPER\_EMAILS to a fairly large mailing list, which now receives every update notification. No big deal, just change it in the app.yml an…

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## [Does auto provision of user accounts work with the official OIDC plugin?](https://meta.discourse.org/t/does-auto-provision-of-user-accounts-work-with-the-official-oidc-plugin/304276)

<div class="topic-metadata">

**Author:** [@fred.fred](https://meta.discourse.org/u/fred.fred)\
**Replies:** 3\
**Last updated:** [February 6, 2023, 4:58pm UTC](https://meta.discourse.org/t/does-auto-provision-of-user-accounts-work-with-the-official-oidc-plugin/304276 "2023-02-06T16:58:55Z")

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Hi, does auto provision of user accounts work with the official OIDC plugin? I am on the business trial and I want to hook up our Fusion Auth instance using OIDC. I have the settings here - Discourse OpenID Connect (OI…

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## [Unable to view Logster](https://meta.discourse.org/t/unable-to-view-logster/254017)

<div class="topic-metadata">

**Author:** [@mjr4684](https://meta.discourse.org/u/mjr4684)\
**Replies:** 1\
**Last updated:** [February 6, 2023, 4:06pm UTC](https://meta.discourse.org/t/unable-to-view-logster/254017 "2023-02-06T16:06:35Z")

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I recently updated Discourse to 3.1.0.beta2 and it appears that Logster is no longer working. Checking the console reveals that GET requests to /logs/messages.json are now coming back with a 404 error. I remember seeing …

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## [Changing state of Post Voting topic after creation](https://meta.discourse.org/t/changing-state-of-post-voting-topic-after-creation/253484)

<div class="topic-metadata">

**Author:** [@hoangphuctran93](https://meta.discourse.org/u/hoangphuctran93)\
**Replies:** 3\
**Last updated:** [July 20, 2023, 9:29am UTC](https://meta.discourse.org/t/changing-state-of-post-voting-topic-after-creation/253484 "2023-07-20T09:29:00Z")

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Please tell me how to unset post voting for a previously created topic

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## [Improving experience for Discourse app users on old iOS](https://meta.discourse.org/t/improving-experience-for-discourse-app-users-on-old-ios/254178)

<div class="topic-metadata">

**Author:** [@PaulWebster](https://meta.discourse.org/u/PaulWebster)\
**Replies:** 2\
**Last updated:** [February 6, 2023, 2:55pm UTC](https://meta.discourse.org/t/improving-experience-for-discourse-app-users-on-old-ios/254178 "2023-02-06T14:55:00Z")

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I have been using Discourse on iPad Air (iOS 12.5.7) which has been declared too old to provide a rich experience to. I am disappointed but understand. However, when using to read a number of different forum via single …

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## [Got flag when new user wrote too fast](https://meta.discourse.org/t/got-flag-when-new-user-wrote-too-fast/254201)

<div class="topic-metadata">

**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 4\
**Last updated:** [February 6, 2023, 2:54pm UTC](https://meta.discourse.org/t/got-flag-when-new-user-wrote-too-fast/254201 "2023-02-06T14:54:12Z")

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My forum is so small that my users get automatic flags very rarely, But when it happends it comes mostly from one reason: new user wrote too fast very first post. Those have been everytime false positives. So how fast i…

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## [How to change the default column names?](https://meta.discourse.org/t/how-to-change-the-default-column-names/270660)

<div class="topic-metadata">

**Author:** [@bquast](https://meta.discourse.org/u/bquast)\
**Replies:** 5\
**Last updated:** [February 6, 2023, 12:54pm UTC](https://meta.discourse.org/t/how-to-change-the-default-column-names/270660 "2023-02-06T12:54:46Z")

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Is there a way to change the column names to e.g. A, B, C, etc. (that is, without forking the component repo). Thank you!

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## [Dissenter browser no longer supported?](https://meta.discourse.org/t/dissenter-browser-no-longer-supported/254187)

<div class="topic-metadata">

**Author:** [@Brandon007](https://meta.discourse.org/u/Brandon007)\
**Replies:** 1\
**Last updated:** [February 6, 2023, 12:19pm UTC](https://meta.discourse.org/t/dissenter-browser-no-longer-supported/254187 "2023-02-06T12:19:22Z")

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Morning! I have users who browse with “Dissenter” browser. They are receiving the “not supported browser” banner when they use it. Any idea why?

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## [Delete user feature stopped working on staging/production docker setups, but works on local (no docker setup)](https://meta.discourse.org/t/delete-user-feature-stopped-working-on-staging-production-docker-setups-but-works-on-local-no-docker-setup/254108)

<div class="topic-metadata">

**Author:** [@Stefan\_Brighiu\_M](https://meta.discourse.org/u/Stefan_Brighiu_M)\
**Replies:** 16\
**Last updated:** [February 5, 2023, 6:29pm UTC](https://meta.discourse.org/t/delete-user-feature-stopped-working-on-staging-production-docker-setups-but-works-on-local-no-docker-setup/254108 "2023-02-05T18:29:50Z")

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Hi everyone, I have an issue where the delete user secondary window (the one that actually deletes the user, does not show on staging/prod (docker setup), but works fine locally - no docker setup) Nothing happens …

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## [Amazonbot abusive crawling](https://meta.discourse.org/t/amazonbot-abusive-crawling/188803)

<div class="topic-metadata">

**Author:** [@deeplow](https://meta.discourse.org/u/deeplow)\
**Replies:** 4\
**Last updated:** [February 5, 2023, 6:14pm UTC](https://meta.discourse.org/t/amazonbot-abusive-crawling/188803 "2023-02-05T18:14:06Z")

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Hi there, I wanted to report some aggressive crawling by the bot with the user agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10\_10\_1) AppleWebKit/600.2.5 (KHTML, like Gecko) Version/8.0.2 Safari/600.2.5 (Amazonbot/0.1; +…

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## [Installation and compatibility with IPv6 only VPS](https://meta.discourse.org/t/installation-and-compatibility-with-ipv6-only-vps/254064)

<div class="topic-metadata">

**Author:** [@mstm](https://meta.discourse.org/u/mstm)\
**Replies:** 6\
**Last updated:** [February 5, 2023, 3:12pm UTC](https://meta.discourse.org/t/installation-and-compatibility-with-ipv6-only-vps/254064 "2023-02-05T15:12:55Z")

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Hi all, I’m trying to install Discourse on a VPS (ubuntu server 22.04 LTS) with only IPv6 but I get this error 103:M 04 Feb 2023 17:27:33.313 # Redis is now ready to exit, bye bye... FAILED -------------------- Pups:…

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## [Privacy Policy does't meet Google's requirements](https://meta.discourse.org/t/privacy-policy-doest-meet-googles-requirements/236271)

<div class="topic-metadata">

**Author:** [@riteshsaini](https://meta.discourse.org/u/riteshsaini)\
**Replies:** 12\
**Last updated:** [February 4, 2023, 11:33pm UTC](https://meta.discourse.org/t/privacy-policy-doest-meet-googles-requirements/236271 "2023-02-04T23:33:36Z")

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Hi, I created a Google Console app for Discourse login using this tutorial: Configure Google login for Discourse Google has sent me this email: I think the possible reason is point 3: the privacy policy is accessib…

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## [Sidebar default categories applied historically, but no change](https://meta.discourse.org/t/sidebar-default-categories-applied-historically-but-no-change/254067)

<div class="topic-metadata">

**Author:** [@rahim123](https://meta.discourse.org/u/rahim123)\
**Replies:** 2\
**Last updated:** [February 4, 2023, 7:07pm UTC](https://meta.discourse.org/t/sidebar-default-categories-applied-historically-but-no-change/254067 "2023-02-04T19:07:42Z")

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Hi there, I’m trying to set the default sidebar categories for all users: However, despite selecting Yes both of my normal user test accounts have a different set of sidebar categories. On at least one of them I’m su…

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## [Docker/Kubernetes: Location of launcher](https://meta.discourse.org/t/docker-kubernetes-location-of-launcher/121026)

<div class="topic-metadata">

**Author:** [@technik](https://meta.discourse.org/u/technik)\
**Replies:** 8\
**Last updated:** [February 4, 2023, 6:48pm UTC](https://meta.discourse.org/t/docker-kubernetes-location-of-launcher/121026 "2023-02-04T18:48:55Z")

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Hi, I am trying to deploy the discourse base image into a kubernetes cluster. The build of the base image works but obviously the CMD part that should start the launcher is missing. I already tried to search the launc…

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## [How can I exchange Discourse icons for others?](https://meta.discourse.org/t/how-can-i-exchange-discourse-icons-for-others/254025)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 3\
**Last updated:** [February 4, 2023, 4:21pm UTC](https://meta.discourse.org/t/how-can-i-exchange-discourse-icons-for-others/254025 "2023-02-04T16:21:25Z")

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I want to exchange for android icons Or by light icons

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## [Oddity: A Wordpress comment was posted while using WP Discourse](https://meta.discourse.org/t/oddity-a-wordpress-comment-was-posted-while-using-wp-discourse/254045)

<div class="topic-metadata">

**Author:** [@Brandon007](https://meta.discourse.org/u/Brandon007)\
**Replies:** 4\
**Last updated:** [February 4, 2023, 2:21pm UTC](https://meta.discourse.org/t/oddity-a-wordpress-comment-was-posted-while-using-wp-discourse/254045 "2023-02-04T14:21:29Z")

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I ran into an oddity this morning. I’m running Wordpress and using WP Discourse for comments. Despite having this setting enabled, I had three spam comments in my WP dashboard. How is a spam bot or anyone able to p…

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## [How to restart Sidekiq jobs after import](https://meta.discourse.org/t/how-to-restart-sidekiq-jobs-after-import/155133)

<div class="topic-metadata">

**Author:** [@helmi](https://meta.discourse.org/u/helmi)\
**Replies:** 3\
**Last updated:** [February 4, 2023, 12:50pm UTC](https://meta.discourse.org/t/how-to-restart-sidekiq-jobs-after-import/155133 "2023-02-04T12:50:21Z")

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We moved from phpBB today and as we used a bigger server for the import process we quickly created a backup in Discourse to move over to the live server. It looks like this has caused some jobs to cancel that usually ru…

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## [Discourse Publishing Link for Custom Post Type Disappears](https://meta.discourse.org/t/discourse-publishing-link-for-custom-post-type-disappears/252473)

<div class="topic-metadata">

**Author:** [@TEKFused](https://meta.discourse.org/u/TEKFused)\
**Replies:** 11\
**Last updated:** [February 4, 2023, 1:50am UTC](https://meta.discourse.org/t/discourse-publishing-link-for-custom-post-type-disappears/252473 "2023-02-04T01:50:44Z")

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Hello, The Discourse publish feature does create a topic for a custom post type, however, the link doesn’t appear in wp-admin. I have checked in the WordPress database under post\_meta, and the “discourse\_permalink” key …

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## [No categories -- tags only?](https://meta.discourse.org/t/no-categories-tags-only/124563)

<div class="topic-metadata">

**Author:** [@Joshua\_Kogan](https://meta.discourse.org/u/Joshua_Kogan)\
**Replies:** 7\
**Last updated:** [August 1, 2019, 6:16pm UTC](https://meta.discourse.org/t/no-categories-tags-only/124563 "2019-08-01T18:16:19Z")

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Can categories be removed or hidden entirely? I’d like my site to rely only on tags, as I’m running into issues where the same tags end up in either parent or child categories, and moving to a tag-only setup would elimi…

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## [Teachable, Discourse and SSO](https://meta.discourse.org/t/teachable-discourse-and-sso/253885)

<div class="topic-metadata">

**Author:** [@waffleslop](https://meta.discourse.org/u/waffleslop)\
**Replies:** 2\
**Last updated:** [February 3, 2023, 9:18pm UTC](https://meta.discourse.org/t/teachable-discourse-and-sso/253885 "2023-02-03T21:18:47Z")

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We have a Teachable account with approx 5 membership tiers. When a new member is added to a Teachable tier, we want them to have access to Discourse via SSO and be granted access to specific Categories (already defined b…

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## [\`rake posts:rebake\` crashed half way through](https://meta.discourse.org/t/rake-posts-rebake-crashed-half-way-through/253955)

<div class="topic-metadata">

**Author:** [@rahim123](https://meta.discourse.org/u/rahim123)\
**Replies:** 2\
**Last updated:** [February 3, 2023, 6:34pm UTC](https://meta.discourse.org/t/rake-posts-rebake-crashed-half-way-through/253955 "2023-02-03T18:34:46Z")

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Hi there, I ran a rake posts:rebake on my testbed site, which would normally take over 24h to finish. This morning I logged into the session and found that it had crashed about 50% of the way through. I don’t think it wa…

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## [Raising max file upload limit in configs](https://meta.discourse.org/t/raising-max-file-upload-limit-in-configs/253990)

<div class="topic-metadata">

**Author:** [@Glasia\_van\_Duivels](https://meta.discourse.org/u/Glasia_van_Duivels)\
**Replies:** 1\
**Last updated:** [February 3, 2023, 6:06pm UTC](https://meta.discourse.org/t/raising-max-file-upload-limit-in-configs/253990 "2023-02-03T18:06:08Z")

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Can a forum owner set the max upload size in the configs? If not, then I suggest that the owner can set max file sizes (max 100 MB) in the configs. I am not a discouse powered forum owner, I am a member of forum.dark-ga…

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## [The DiscoTOC disappear in some users' view](https://meta.discourse.org/t/the-discotoc-disappear-in-some-users-view/253904)

<div class="topic-metadata">

**Author:** [@SkyLin](https://meta.discourse.org/u/SkyLin)\
**Replies:** 3\
**Last updated:** [February 3, 2023, 3:47pm UTC](https://meta.discourse.org/t/the-discotoc-disappear-in-some-users-view/253904 "2023-02-03T15:47:18Z")

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The TOC disappears yesterday\*, but it works fine on iPhone. (\* Works fine before yesterday) I thought it’s due to the Chrome extensions, so I remove some for testing. However, it doesn’t solve the problem. So I do mor…

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## [S3 backups for multisite show up in root directory of bucket](https://meta.discourse.org/t/s3-backups-for-multisite-show-up-in-root-directory-of-bucket/218464)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [February 3, 2023, 2:34pm UTC](https://meta.discourse.org/t/s3-backups-for-multisite-show-up-in-root-directory-of-bucket/218464 "2023-02-03T14:34:41Z")

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I just set up a multisite instance with backups via S3 like this in web\_only.yml. I followed Set up file and image uploads to S3 and let discourse create the bucket when it did the backup. DISCOURSE\_S3\_BACKUP\_BUCKET: …

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## [Cannot upgrade to latest version, disk full](https://meta.discourse.org/t/cannot-upgrade-to-latest-version-disk-full/253826)

<div class="topic-metadata">

**Author:** [@dalu](https://meta.discourse.org/u/dalu)\
**Replies:** 10\
**Last updated:** [February 3, 2023, 1:13pm UTC](https://meta.discourse.org/t/cannot-upgrade-to-latest-version-disk-full/253826 "2023-02-03T13:13:39Z")

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hello i wanted to update to latest version but it failed when i do ./launcher rebuild app the system is asking me to clean space, and retry, then it keeps doing that looping to clean space, and cannot launch i have …

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## [How to re-position an option from Hamburger menu](https://meta.discourse.org/t/how-to-re-position-an-option-from-hamburger-menu/253880)

<div class="topic-metadata">

**Author:** [@Ankush\_Santra](https://meta.discourse.org/u/Ankush_Santra)\
**Replies:** 6\
**Last updated:** [February 3, 2023, 1:02pm UTC](https://meta.discourse.org/t/how-to-re-position-an-option-from-hamburger-menu/253880 "2023-02-03T13:02:24Z")

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Greetings of the day, experts! I have just designed a discourse website as a part of my ideation research. There’s just one problem. Here’s how the menu looks: I don’t want the FAQ to be at the top, I want it like m…

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## [Discourse "Publish to Discourse" Breaking with Beaver Builder Plugin](https://meta.discourse.org/t/discourse-publish-to-discourse-breaking-with-beaver-builder-plugin/252423)

<div class="topic-metadata">

**Author:** [@TEKFused](https://meta.discourse.org/u/TEKFused)\
**Replies:** 6\
**Last updated:** [February 3, 2023, 9:15am UTC](https://meta.discourse.org/t/discourse-publish-to-discourse-breaking-with-beaver-builder-plugin/252423 "2023-02-03T09:15:24Z")

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Hello! Discourse is breaking when I click the “Publish to Discourse” button in a post. The issue goes away when I disable the Beaver Builder plugin, however, after contacting the Beaver Builder team, this was their res…

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