# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=328

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 329

---

## [How to leave the menu centralized and with a sub menu below and centralized?](https://meta.discourse.org/t/how-to-leave-the-menu-centralized-and-with-a-sub-menu-below-and-centralized/253917)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 1\
**Last updated:** [February 3, 2023, 6:31am UTC](https://meta.discourse.org/t/how-to-leave-the-menu-centralized-and-with-a-sub-menu-below-and-centralized/253917 "2023-02-03T06:31:23Z")

</div>

I saw that the meta menu is centralized with the sub menu under the menu and centralized too, how can I leave it that way in my forum? because it has the sub menu on the left side and below

---

## [Openid-connect plugin can't fetch configuration](https://meta.discourse.org/t/openid-connect-plugin-cant-fetch-configuration/253728)

<div class="topic-metadata">

**Author:** [@joshml.extra](https://meta.discourse.org/u/joshml.extra)\
**Replies:** 5\
**Last updated:** [February 3, 2023, 3:24am UTC](https://meta.discourse.org/t/openid-connect-plugin-cant-fetch-configuration/253728 "2023-02-03T03:24:30Z")

</div>

I’ve been trying to figure this out for a while and can’t seem to resolve this issue. I’m trying to integrate discourse with a Keycloak setup for authentication using the discourse-openid-connect plugin. I’m running the …

---

## [What is the maximum number of groups discourse can have?](https://meta.discourse.org/t/what-is-the-maximum-number-of-groups-discourse-can-have/234805)

<div class="topic-metadata">

**Author:** [@attj](https://meta.discourse.org/u/attj)\
**Replies:** 20\
**Last updated:** [February 3, 2023, 1:11am UTC](https://meta.discourse.org/t/what-is-the-maximum-number-of-groups-discourse-can-have/234805 "2023-02-03T01:11:58Z")

</div>

I would like to have around 20000 groups in my discourse instance, is this even possible and would it effect the performance of the website in any way?

---

## [Bootstrap failure during most recent upgrade](https://meta.discourse.org/t/bootstrap-failure-during-most-recent-upgrade/253424)

<div class="topic-metadata">

**Author:** [@nskerl](https://meta.discourse.org/u/nskerl)\
**Replies:** 6\
**Last updated:** [February 3, 2023, 12:04am UTC](https://meta.discourse.org/t/bootstrap-failure-during-most-recent-upgrade/253424 "2023-02-03T00:04:31Z")

</div>

Hello, After a failed upgrade I am receiving the below errors. It’s a bit hard to tell if the errors during the db upgrade (database "discourse" already exists) are expected or not, as they are logged as INFO severity. …

---

## [Failing to import theme via API from Gitlab with Token in URL](https://meta.discourse.org/t/failing-to-import-theme-via-api-from-gitlab-with-token-in-url/251847)

<div class="topic-metadata">

**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**Replies:** 1\
**Last updated:** [February 2, 2023, 8:51pm UTC](https://meta.discourse.org/t/failing-to-import-theme-via-api-from-gitlab-with-token-in-url/251847 "2023-02-02T20:51:17Z")

</div>

Hey all, I’m struggling to upload a remote theme via API from GitLab (with token in URL) using discourse\_api, '0.38' This worked for v2.9.0beta10 but seems to be failing for 3.0.0. The post request is returning this c…

---

## [Clean up old topics](https://meta.discourse.org/t/clean-up-old-topics/253862)

<div class="topic-metadata">

**Author:** [@gjsman](https://meta.discourse.org/u/gjsman)\
**Replies:** 4\
**Last updated:** [February 2, 2023, 8:48pm UTC](https://meta.discourse.org/t/clean-up-old-topics/253862 "2023-02-02T20:48:19Z")

</div>

Hello, Our Discourse site for high school users has been very successful. Too successful. We’ve had 2.3 million posts and 2.9 million likes in the last 2 years since we began in January 2021. We would like to clean up …

---

## [Cannot upload videos on Android 9 Kiwi](https://meta.discourse.org/t/cannot-upload-videos-on-android-9-kiwi/253761)

<div class="topic-metadata">

**Author:** [@jesus2099](https://meta.discourse.org/u/jesus2099)\
**Replies:** 2\
**Last updated:** [February 2, 2023, 7:47pm UTC](https://meta.discourse.org/t/cannot-upload-videos-on-android-9-kiwi/253761 "2023-02-02T19:47:21Z")

</div>

Android 9 Kiwi is a Chromium based browser (that allows extensions like Violentmonkey and Stylus, that I need).

---

## [Cannot deactivate invite only feature in paid basic plan](https://meta.discourse.org/t/cannot-deactivate-invite-only-feature-in-paid-basic-plan/253814)

<div class="topic-metadata">

**Author:** [@edgarriba](https://meta.discourse.org/u/edgarriba)\
**Replies:** 4\
**Last updated:** [February 2, 2023, 1:23pm UTC](https://meta.discourse.org/t/cannot-deactivate-invite-only-feature-in-paid-basic-plan/253814 "2023-02-02T13:23:23Z")

</div>

hi, we just setup a new forum with paid Basic plan, but we cannot find in Setting-\>Login the option to disable invite only or even login required doesn’t show. Any ideas why would this happen ?

---

## [Changing Trust Level Names and Permissions](https://meta.discourse.org/t/changing-trust-level-names-and-permissions/78392)

<div class="topic-metadata">

**Author:** [@kaden](https://meta.discourse.org/u/kaden)\
**Replies:** 29\
**Last updated:** [February 2, 2023, 11:57am UTC](https://meta.discourse.org/t/changing-trust-level-names-and-permissions/78392 "2023-02-02T11:57:54Z")

</div>

I am curious about changing the names of trust levels, and their permissions. I have looked around for some information on these features but all of them have either been a bit unclear, outdated (by a few years), or say …

---

## [Is the 6$ DO droplet enough?](https://meta.discourse.org/t/is-the-6-do-droplet-enough/236283)

<div class="topic-metadata">

**Author:** [@anjanesh](https://meta.discourse.org/u/anjanesh)\
**Replies:** 26\
**Last updated:** [February 2, 2023, 9:26am UTC](https://meta.discourse.org/t/is-the-6-do-droplet-enough/236283 "2023-02-02T09:26:26Z")

</div>

I am ready to pay DigitalOcean $6 / month for their 1GB / 25GB plan. But I keep reading that Discourse won’t be able to be able to perform on such low specs.

---

## [Any plugins that show MEDIA on forum index?](https://meta.discourse.org/t/any-plugins-that-show-media-on-forum-index/253211)

<div class="topic-metadata">

**Author:** [@STORMS](https://meta.discourse.org/u/STORMS)\
**Replies:** 2\
**Last updated:** [January 29, 2023, 4:14pm UTC](https://meta.discourse.org/t/any-plugins-that-show-media-on-forum-index/253211 "2023-01-29T16:14:20Z")

</div>

I’m looking for a plugin that would show some of the first or latest media posted in a thread, but on the forum index. Similar when posting media on Facebook groups, etc… is there anything like that? Thanks

---

## [User can't repurchase a subscription product after canceling](https://meta.discourse.org/t/user-cant-repurchase-a-subscription-product-after-canceling/199602)

<div class="topic-metadata">

**Author:** [@amalg](https://meta.discourse.org/u/amalg)\
**Replies:** 12\
**Last updated:** [February 2, 2023, 6:36am UTC](https://meta.discourse.org/t/user-cant-repurchase-a-subscription-product-after-canceling/199602 "2023-02-02T06:36:11Z")

</div>

I’ve got an odd problem cropped up here with a subscriber. They have no active subscriptions in under the Billing section; In Stripe it shows as cancelled; yet they cannot resubscribe.. says already purchased; …

---

## [What is start\_url](https://meta.discourse.org/t/what-is-start-url/253783)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 1\
**Last updated:** [February 2, 2023, 4:35am UTC](https://meta.discourse.org/t/what-is-start-url/253783 "2023-02-02T04:35:39Z")

</div>

Hi I was getting my website published as an app on Google Play So, as I don’t understand anything about programming, I found out about PWAs and I used this site to generate one, the pwabuilder, but when it comes to gen…

---

## [DiscourseHub 1.8.5 for Android not available on Play Store](https://meta.discourse.org/t/discoursehub-1-8-5-for-android-not-available-on-play-store/250811)

<div class="topic-metadata">

**Author:** [@md-misko](https://meta.discourse.org/u/md-misko)\
**Replies:** 2\
**Last updated:** [January 17, 2023, 3:12pm UTC](https://meta.discourse.org/t/discoursehub-1-8-5-for-android-not-available-on-play-store/250811 "2023-01-17T15:12:13Z")

</div>

Continuing the discussion from Unmapped type bug in DiscourseHub: Was this pushed to Play Store eventually? It still shows 1.8.4 as the latest version. Also, would it be possible to publish .apk builds on github, for …

---

## [Checkboxes don't work with unordered list bullets](https://meta.discourse.org/t/checkboxes-dont-work-with-unordered-list-bullets/253483)

<div class="topic-metadata">

**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 5\
**Last updated:** [February 1, 2023, 5:42pm UTC](https://meta.discourse.org/t/checkboxes-dont-work-with-unordered-list-bullets/253483 "2023-02-01T17:42:18Z")

</div>

Seems that check list is not working very well with “\*” Although it works fine with “1.” 1. \[\] Tasks in Stage 1 \* \[\] Do 1 (The Black Point will disappear here) \* \[\] Do 2 1. \[\] Tasks in state 2 Tasks in …

---

## [Post edit time limit for Trust level 0 and 1 users](https://meta.discourse.org/t/post-edit-time-limit-for-trust-level-0-and-1-users/253719)

<div class="topic-metadata">

**Author:** [@mentalstring](https://meta.discourse.org/u/mentalstring)\
**Replies:** 0\
**Last updated:** [February 1, 2023, 5:29pm UTC](https://meta.discourse.org/t/post-edit-time-limit-for-trust-level-0-and-1-users/253719 "2023-02-01T17:29:36Z")

</div>

Currently the time limit for editing posts has these defaults: That’s 24h and 30 days respectively. In our community we set the second one to 0, and wanted to set the first one to 30 days, but we found there is a ha…

---

## [WP discourse - can it create multiple discourse posts under one blog post?](https://meta.discourse.org/t/wp-discourse-can-it-create-multiple-discourse-posts-under-one-blog-post/253603)

<div class="topic-metadata">

**Author:** [@Max937](https://meta.discourse.org/u/Max937)\
**Replies:** 2\
**Last updated:** [February 1, 2023, 4:05pm UTC](https://meta.discourse.org/t/wp-discourse-can-it-create-multiple-discourse-posts-under-one-blog-post/253603 "2023-02-01T16:05:23Z")

</div>

So it’s a little different than the usual WP integration where one post is created with the blog title and then all comments go into the discourse post. I want multiple discourse posts under one Wordpress post. So if th…

---

## [How do I remove the numbers from the menu?](https://meta.discourse.org/t/how-do-i-remove-the-numbers-from-the-menu/253449)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 1\
**Last updated:** [February 1, 2023, 1:12pm UTC](https://meta.discourse.org/t/how-do-i-remove-the-numbers-from-the-menu/253449 "2023-02-01T13:12:33Z")

</div>

Is there any way to remove the numbers that appear in these menus?

---

## [Advanced search filters: posts by group](https://meta.discourse.org/t/advanced-search-filters-posts-by-group/250027)

<div class="topic-metadata">

**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 9\
**Last updated:** [February 1, 2023, 12:12pm UTC](https://meta.discourse.org/t/advanced-search-filters-posts-by-group/250027 "2023-02-01T12:12:22Z")

</div>

In the advanced search filters, one option is to search using ‘posted by’ but this option doesn’t allow one to select posts from a certain group. For example, all posts from members in the trust\_level\_3 group. I don’…

---

## [Adding 'Upcoming Events' to top navigation](https://meta.discourse.org/t/adding-upcoming-events-to-top-navigation/253666)

<div class="topic-metadata">

**Author:** [@agungor](https://meta.discourse.org/u/agungor)\
**Replies:** 2\
**Last updated:** [January 30, 2023, 8:20pm UTC](https://meta.discourse.org/t/adding-upcoming-events-to-top-navigation/253666 "2023-01-30T20:20:53Z")

</div>

Is it possible to add the upcoming events calendar created by Discourse Calendar to the top menu? I’ve tried doing this through Settings → Basic Setup → Top Menu but the few options that I tried (e.g., upcoming-events, c…

---

## [Unsupported browser message on Snap! forums](https://meta.discourse.org/t/unsupported-browser-message-on-snap-forums/252807)

<div class="topic-metadata">

**Author:** [@18001767679](https://meta.discourse.org/u/18001767679)\
**Replies:** 16\
**Last updated:** [February 1, 2023, 8:45am UTC](https://meta.discourse.org/t/unsupported-browser-message-on-snap-forums/252807 "2023-02-01T08:45:07Z")

</div>

▶ Summary

---

## [Can Categories mode show something other than most recent poster?](https://meta.discourse.org/t/can-categories-mode-show-something-other-than-most-recent-poster/253438)

<div class="topic-metadata">

**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\
**Replies:** 2\
**Last updated:** [January 31, 2023, 10:07pm UTC](https://meta.discourse.org/t/can-categories-mode-show-something-other-than-most-recent-poster/253438 "2023-01-31T22:07:34Z")

</div>

In a smaller and less active forum, it’s easy for many of the most recently bumped threads all to show the same user avatar, because one of the users has just responded to several threads. This gives the impression of d…

---

## [In mailing list mode, is there an option to include prior comments for context?](https://meta.discourse.org/t/in-mailing-list-mode-is-there-an-option-to-include-prior-comments-for-context/253390)

<div class="topic-metadata">

**Author:** [@jim761](https://meta.discourse.org/u/jim761)\
**Replies:** 8\
**Last updated:** [January 31, 2023, 9:42pm UTC](https://meta.discourse.org/t/in-mailing-list-mode-is-there-an-option-to-include-prior-comments-for-context/253390 "2023-01-31T21:42:32Z")

</div>

We are considering switching from Gnu Mailman to Discourse. I reviewed some docs including Why use Discourse instead of a email mailing list?. I also joined a popular Discourse site that allows me to enable Mailing list…

---

## [How do you allow new users to be able to sign up?](https://meta.discourse.org/t/how-do-you-allow-new-users-to-be-able-to-sign-up/253532)

<div class="topic-metadata">

**Author:** [@Nabiki](https://meta.discourse.org/u/Nabiki)\
**Replies:** 10\
**Last updated:** [January 31, 2023, 9:17pm UTC](https://meta.discourse.org/t/how-do-you-allow-new-users-to-be-able-to-sign-up/253532 "2023-01-31T21:17:59Z")

</div>

I have been searching this site for the answer to my question but haven’t found the answer. When someone visits the site, they get a message saying “An account is required. Please ask an existing member for an invite o…

---

## [Unfortunately, your browser is unsupported...Safari Version 14.1.2](https://meta.discourse.org/t/unfortunately-your-browser-is-unsupported-safari-version-14-1-2/253563)

<div class="topic-metadata">

**Author:** [@c12gene](https://meta.discourse.org/u/c12gene)\
**Replies:** 4\
**Last updated:** [January 31, 2023, 7:50pm UTC](https://meta.discourse.org/t/unfortunately-your-browser-is-unsupported-safari-version-14-1-2/253563 "2023-01-31T19:50:36Z")

</div>

I’m getting this message when I login with safari Version 14.1.2. Any ideas?

---

## [Download already posted images](https://meta.discourse.org/t/download-already-posted-images/253533)

<div class="topic-metadata">

**Author:** [@Andrew\_Bond](https://meta.discourse.org/u/Andrew_Bond)\
**Replies:** 1\
**Last updated:** [January 31, 2023, 4:53pm UTC](https://meta.discourse.org/t/download-already-posted-images/253533 "2023-01-31T16:53:00Z")

</div>

I am aware that if I have the option set for download remote images to local it will download inline images to the newly created posts. I want to retrospectively go back and grab a series of images from the past few yea…

---

## [Can't restore because sidekiq won't let go](https://meta.discourse.org/t/cant-restore-because-sidekiq-wont-let-go/253515)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [January 31, 2023, 4:36pm UTC](https://meta.discourse.org/t/cant-restore-because-sidekiq-wont-let-go/253515 "2023-01-31T16:36:42Z")

</div>

I’ve got a site running in ECS with RDS. I’m trying to restore the database (as described here: Restore failed \`entity2char already exists' RDS Postgres 13.7 - #7 by RGJ). The problem at this point is that the backup wo…

---

## [Chrome: Section d-splash makes page static. Removing section id makes it working again](https://meta.discourse.org/t/chrome-section-d-splash-makes-page-static-removing-section-id-makes-it-working-again/252749)

<div class="topic-metadata">

**Author:** [@Johnny\_JD](https://meta.discourse.org/u/Johnny_JD)\
**Replies:** 11\
**Last updated:** [January 31, 2023, 3:32pm UTC](https://meta.discourse.org/t/chrome-section-d-splash-makes-page-static-removing-section-id-makes-it-working-again/252749 "2023-01-31T15:32:26Z")

</div>

Seems like a bug specific for some configurations of Chrome. It is on different pages. Removing profile helps for a day. Clearing cache etc does nothing good for it.

---

## [Unclear replies](https://meta.discourse.org/t/unclear-replies/253496)

<div class="topic-metadata">

**Author:** [@GaggiX](https://meta.discourse.org/u/GaggiX)\
**Replies:** 2\
**Last updated:** [January 31, 2023, 3:31pm UTC](https://meta.discourse.org/t/unclear-replies/253496 "2023-01-31T15:31:39Z")

</div>

Is there any way to tell if a post is replying to OP or to the post above? It seems really ambiguous, also, I would only get notifications if the post below is responding to mine and not OP, right? (Using “Tracking” and …

---

## [Adjust post div section](https://meta.discourse.org/t/adjust-post-div-section/252954)

<div class="topic-metadata">

**Author:** [@heymargaux](https://meta.discourse.org/u/heymargaux)\
**Replies:** 3\
**Last updated:** [January 31, 2023, 2:55pm UTC](https://meta.discourse.org/t/adjust-post-div-section/252954 "2023-01-31T14:55:43Z")

</div>

I’m a new user of discourse and wanted to reach out if there’s a way to adjust the div.section of a post especially if it’s in another language? example: thank you so much in advance

[Previous page](https://meta.discourse.org/c/support/6.md?page=327)

[Next page](https://meta.discourse.org/c/support/6.md?page=329)
