# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=329

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 330

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## [Blocking images](https://meta.discourse.org/t/blocking-images/253498)

<div class="topic-metadata">

**Author:** [@testingsoftware](https://meta.discourse.org/u/testingsoftware)\
**Replies:** 2\
**Last updated:** [January 31, 2023, 2:06pm UTC](https://meta.discourse.org/t/blocking-images/253498 "2023-01-31T14:06:31Z")

</div>

Hi, Say that a user doesn’t want to see images posted by other users. Is there an option to view posts as text only? We have a support forum in which users post images, sometimes these images are triggering for certai…

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## [Will users recieve notifications in anonymous mode?](https://meta.discourse.org/t/will-users-recieve-notifications-in-anonymous-mode/253091)

<div class="topic-metadata">

**Author:** [@Santhosh\_Kumar](https://meta.discourse.org/u/Santhosh_Kumar)\
**Replies:** 4\
**Last updated:** [January 31, 2023, 10:53am UTC](https://meta.discourse.org/t/will-users-recieve-notifications-in-anonymous-mode/253091 "2023-01-31T10:53:40Z")

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Hi, Will the user receive any notification if someone replied to the anonymous question?

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## [Change chat font](https://meta.discourse.org/t/change-chat-font/253362)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 2\
**Last updated:** [January 31, 2023, 9:49am UTC](https://meta.discourse.org/t/change-chat-font/253362 "2023-01-31T09:49:40Z")

</div>

I changed the font on the forum, but the font for chat isn’t the same as that. How would I go about changing that? Thanks.

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## [How to use fonts that are not present in discourse?](https://meta.discourse.org/t/how-to-use-fonts-that-are-not-present-in-discourse/253278)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 2\
**Last updated:** [January 30, 2023, 8:07pm UTC](https://meta.discourse.org/t/how-to-use-fonts-that-are-not-present-in-discourse/253278 "2023-01-30T20:07:43Z")

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I used a Twitter font in Discourse, through a CSS code, but in some browsers the font doesn’t work and in others it works, why?

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## [Email notifications take very long to arrive?](https://meta.discourse.org/t/email-notifications-take-very-long-to-arrive/253404)

<div class="topic-metadata">

**Author:** [@nachocardozop](https://meta.discourse.org/u/nachocardozop)\
**Replies:** 2\
**Last updated:** [January 31, 2023, 1:22am UTC](https://meta.discourse.org/t/email-notifications-take-very-long-to-arrive/253404 "2023-01-31T01:22:04Z")

</div>

Hello, we noticed that email notifications take about 10-12 minutes to get to our team’s inboxes from the time a customer posts/replies to a post. Is this standard? Is there anything we can do to make it faster? Thanks!

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## [Discourse update error](https://meta.discourse.org/t/discourse-update-error/253197)

<div class="topic-metadata">

**Author:** [@ankur1857](https://meta.discourse.org/u/ankur1857)\
**Replies:** 35\
**Last updated:** [January 30, 2023, 10:49pm UTC](https://meta.discourse.org/t/discourse-update-error/253197 "2023-01-30T22:49:19Z")

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I am facing the following error while updating the discourse. Please help to resolve. FAILED -------------------- Pups::ExecError: cd /var/www/discourse && gem install bundler --conservative -v $(awk '/BUNDLED WITH/ { …

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## [Silent authentication on session expiration with oAuth2 plugin](https://meta.discourse.org/t/silent-authentication-on-session-expiration-with-oauth2-plugin/253349)

<div class="topic-metadata">

**Author:** [@maxl](https://meta.discourse.org/u/maxl)\
**Replies:** 0\
**Last updated:** [January 30, 2023, 4:59pm UTC](https://meta.discourse.org/t/silent-authentication-on-session-expiration-with-oauth2-plugin/253349 "2023-01-30T16:59:28Z")

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A typical paradigm when using an oAuth2 authentication provider for SSO is to set a short-ish (8-12 hour) session expiration timeout and then silently authentication the user if their oAuth2 session is still active. In …

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## [Where is a button to reply via Private Message?](https://meta.discourse.org/t/where-is-a-button-to-reply-via-private-message/253324)

<div class="topic-metadata">

**Author:** [@kinetiksoft](https://meta.discourse.org/u/kinetiksoft)\
**Replies:** 3\
**Last updated:** [January 30, 2023, 2:26pm UTC](https://meta.discourse.org/t/where-is-a-button-to-reply-via-private-message/253324 "2023-01-30T14:26:21Z")

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Hey everyone, We noticed some time ago there is no longer option to reply to a post as a private message. Is it gone on purpose? We’re sure it was there back in 2022.

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## [A single sentence changes to a repeated sentence](https://meta.discourse.org/t/a-single-sentence-changes-to-a-repeated-sentence/249647)

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**Author:** [@nujabes](https://meta.discourse.org/u/nujabes)\
**Replies:** 3\
**Last updated:** [January 30, 2023, 12:32pm UTC](https://meta.discourse.org/t/a-single-sentence-changes-to-a-repeated-sentence/249647 "2023-01-30T12:32:14Z")

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A sentence on each page is somehow repeated. This problem happens on some pages, not all pages. When I add some meaningless words to update the page, the repeated sentences improve to a single sentence. I didn’t chan…

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## [Is there any way for my members to see members who have been banned?](https://meta.discourse.org/t/is-there-any-way-for-my-members-to-see-members-who-have-been-banned/253204)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 6\
**Last updated:** [January 30, 2023, 11:15am UTC](https://meta.discourse.org/t/is-there-any-way-for-my-members-to-see-members-who-have-been-banned/253204 "2023-01-30T11:15:39Z")

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How do I make my members see who’s been banned on a list like moderators and admins see?

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## [Who is supporting plugin "discourse-algolia"?](https://meta.discourse.org/t/who-is-supporting-plugin-discourse-algolia/252877)

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**Author:** [@M.Anderson](https://meta.discourse.org/u/M.Anderson)\
**Replies:** 3\
**Last updated:** [January 30, 2023, 9:49am UTC](https://meta.discourse.org/t/who-is-supporting-plugin-discourse-algolia/252877 "2023-01-30T09:49:41Z")

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Hi, who is actually responsible for the discourse-algolia plugin? In the plugin page here on meta it is written, that this is an official supported plugin. But on github it is different - there one gets directed to the …

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## [Custom Categories help](https://meta.discourse.org/t/custom-categories-help/253262)

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**Author:** [@AmericanGuy](https://meta.discourse.org/u/AmericanGuy)\
**Replies:** 1\
**Last updated:** [January 30, 2023, 6:12am UTC](https://meta.discourse.org/t/custom-categories-help/253262 "2023-01-30T06:12:53Z")

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Hello! I’m trying to find some information on how to do something like this: Does anyone know? Thank you!

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## [System message personalization, is {$username} possible?](https://meta.discourse.org/t/system-message-personalization-is-username-possible/253232)

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**Author:** [@Brandon007](https://meta.discourse.org/u/Brandon007)\
**Replies:** 0\
**Last updated:** [January 29, 2023, 5:26pm UTC](https://meta.discourse.org/t/system-message-personalization-is-username-possible/253232 "2023-01-29T17:26:55Z")

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Regarding the customization of system messages, is it possible to make them more personal? One of the default messages says, Hey there. We see you’ve been busy reading Is there a way to make it be specific to the in…

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## [Is it possible to enable a Latest link in the sidebar?](https://meta.discourse.org/t/is-it-possible-to-enable-a-latest-link-in-the-sidebar/253230)

<div class="topic-metadata">

**Author:** [@STORMS](https://meta.discourse.org/u/STORMS)\
**Replies:** 2\
**Last updated:** [January 29, 2023, 4:21pm UTC](https://meta.discourse.org/t/is-it-possible-to-enable-a-latest-link-in-the-sidebar/253230 "2023-01-29T16:21:57Z")

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I don’t like how “Latest” is no longer in the sidebar though. Any way to simply add that under “Community”?

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## [Discourse now stops loading at login dialog when viewed with any browser](https://meta.discourse.org/t/discourse-now-stops-loading-at-login-dialog-when-viewed-with-any-browser/252968)

<div class="topic-metadata">

**Author:** [@Paul\_King](https://meta.discourse.org/u/Paul_King)\
**Replies:** 21\
**Last updated:** [January 29, 2023, 3:07pm UTC](https://meta.discourse.org/t/discourse-now-stops-loading-at-login-dialog-when-viewed-with-any-browser/252968 "2023-01-29T15:07:35Z")

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A couple of updates ago, I happened to notice that I could no longer access my discourse forum www.nzarchitecture.net.nz, from any of my Android 10 smartphones, or from my Chromebook or from any windows PC (except on one…

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## [MySQL dep template for imports broken](https://meta.discourse.org/t/mysql-dep-template-for-imports-broken/253223)

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**Author:** [@rahim123](https://meta.discourse.org/u/rahim123)\
**Replies:** 1\
**Last updated:** [January 29, 2023, 3:07pm UTC](https://meta.discourse.org/t/mysql-dep-template-for-imports-broken/253223 "2023-01-29T15:07:03Z")

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Hi there, it looks like something has broken in templates/import/mysql-dep.template.yml . This process has worked consistently for me many times over the past few months. But now It fails to ./launcher bootstrap app whe…

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## [How to disable links turn upload?](https://meta.discourse.org/t/how-to-disable-links-turn-upload/253148)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 12\
**Last updated:** [January 28, 2023, 10:14pm UTC](https://meta.discourse.org/t/how-to-disable-links-turn-upload/253148 "2023-01-28T22:14:07Z")

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If I post a link to a gif from IMGUR, some time passes and it becomes a link to my own forum ( As if it was uploaded to my forum) how can I disable it?

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## [How to disable HTML on the forum?](https://meta.discourse.org/t/how-to-disable-html-on-the-forum/253146)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 17\
**Last updated:** [January 28, 2023, 10:12pm UTC](https://meta.discourse.org/t/how-to-disable-html-on-the-forum/253146 "2023-01-28T22:12:53Z")

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They are using HTML codes to expand the image for links and flood them, how do I ban them?

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## [New user added to all private message threads](https://meta.discourse.org/t/new-user-added-to-all-private-message-threads/253203)

<div class="topic-metadata">

**Author:** [@jamierobinson](https://meta.discourse.org/u/jamierobinson)\
**Replies:** 2\
**Last updated:** [January 28, 2023, 9:52pm UTC](https://meta.discourse.org/t/new-user-added-to-all-private-message-threads/253203 "2023-01-28T21:52:58Z")

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I have just noticed that a new user who signed up a few weeks ago has been added to every single private message thread on the system, such as all my personal ones, and even the welcome messages from the discobot! How co…

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## [Does Discourse offer anything similar to WordPress custom taxonomy?](https://meta.discourse.org/t/does-discourse-offer-anything-similar-to-wordpress-custom-taxonomy/251621)

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**Author:** [@V1ktor](https://meta.discourse.org/u/V1ktor)\
**Replies:** 3\
**Last updated:** [January 28, 2023, 6:39pm UTC](https://meta.discourse.org/t/does-discourse-offer-anything-similar-to-wordpress-custom-taxonomy/251621 "2023-01-28T18:39:16Z")

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Hi, is there any way to create custom taxonomies (or anything related) in Discourse similarly to how WordPress handles custom taxonomies? I’ve looked at custom fields for categories/tags, but not sure if that would fix t…

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## [Cloudflare setup and other post-migration tasks](https://meta.discourse.org/t/cloudflare-setup-and-other-post-migration-tasks/252557)

<div class="topic-metadata">

**Author:** [@Crius](https://meta.discourse.org/u/Crius)\
**Replies:** 13\
**Last updated:** [January 28, 2023, 5:17pm UTC](https://meta.discourse.org/t/cloudflare-setup-and-other-post-migration-tasks/252557 "2023-01-28T17:17:30Z")

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Hey there, I’ve been working with some other people to finish an ad-hoc migration of our old vbulletin3 to discourse. Now it’s time to start thinking about some other aspect for the migration, one of which is the fact th…

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## [Anyone setup SMTP with mailjet?](https://meta.discourse.org/t/anyone-setup-smtp-with-mailjet/252743)

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**Author:** [@maze1g](https://meta.discourse.org/u/maze1g)\
**Replies:** 8\
**Last updated:** [January 28, 2023, 2:19pm UTC](https://meta.discourse.org/t/anyone-setup-smtp-with-mailjet/252743 "2023-01-28T14:19:33Z")

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Having trouble with my first time installation of discourse, would be grateful if someone can help! TIA

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## [Problems with self-hosted upgrade to 3.x: cannot roll back](https://meta.discourse.org/t/problems-with-self-hosted-upgrade-to-3-x-cannot-roll-back/252941)

<div class="topic-metadata">

**Author:** [@pearsonified](https://meta.discourse.org/u/pearsonified)\
**Replies:** 14\
**Last updated:** [January 28, 2023, 1:07am UTC](https://meta.discourse.org/t/problems-with-self-hosted-upgrade-to-3-x-cannot-roll-back/252941 "2023-01-28T01:07:57Z")

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This update is failing for me, and right now, all 3 of my Discourse forums are down. The console window on the Upgrade screen is not populating with anything, but the rest of the UI suggests the upgrade is still in prog…

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## [Colorless buttons and icons (Even without plugin, component or CSS)](https://meta.discourse.org/t/colorless-buttons-and-icons-even-without-plugin-component-or-css/253019)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 1\
**Last updated:** [January 27, 2023, 10:05pm UTC](https://meta.discourse.org/t/colorless-buttons-and-icons-even-without-plugin-component-or-css/253019 "2023-01-27T22:05:28Z")

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What can it be?

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## [The notification ball next to the avatar in the header no longer appears, warning that there is a notification](https://meta.discourse.org/t/the-notification-ball-next-to-the-avatar-in-the-header-no-longer-appears-warning-that-there-is-a-notification/253152)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 1\
**Last updated:** [January 27, 2023, 8:52pm UTC](https://meta.discourse.org/t/the-notification-ball-next-to-the-avatar-in-the-header-no-longer-appears-warning-that-there-is-a-notification/253152 "2023-01-27T20:52:22Z")

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The notification ball next to the avatar in the header no longer appears, warning that there is a notification Why?

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## [Add links to Discourse that allow users to authenticate via SSO or access private groups directly if they are logged in already](https://meta.discourse.org/t/add-links-to-discourse-that-allow-users-to-authenticate-via-sso-or-access-private-groups-directly-if-they-are-logged-in-already/252240)

<div class="topic-metadata">

**Author:** [@rodrigo.braga](https://meta.discourse.org/u/rodrigo.braga)\
**Replies:** 5\
**Last updated:** [January 27, 2023, 8:25pm UTC](https://meta.discourse.org/t/add-links-to-discourse-that-allow-users-to-authenticate-via-sso-or-access-private-groups-directly-if-they-are-logged-in-already/252240 "2023-01-27T20:25:49Z")

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I have a WordPress Site that is the SSO provider for Discourse using the WPDiscourse plugin, the Forum is public, but it has some private groups. When I want to add buttons that take users from my WordPress site to a pr…

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## [How to keep the same anonymous account?](https://meta.discourse.org/t/how-to-keep-the-same-anonymous-account/253087)

<div class="topic-metadata">

**Author:** [@hoangviet](https://meta.discourse.org/u/hoangviet)\
**Replies:** 6\
**Last updated:** [January 27, 2023, 3:33pm UTC](https://meta.discourse.org/t/how-to-keep-the-same-anonymous-account/253087 "2023-01-27T15:33:20Z")

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Please help. if I have exited anonymous , how can I comment(reply) with that anonymous name?

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## [Can I default to a hidden sidebar?](https://meta.discourse.org/t/can-i-default-to-a-hidden-sidebar/252984)

<div class="topic-metadata">

**Author:** [@manuel](https://meta.discourse.org/u/manuel)\
**Replies:** 5\
**Last updated:** [January 27, 2023, 1:43pm UTC](https://meta.discourse.org/t/can-i-default-to-a-hidden-sidebar/252984 "2023-01-27T13:43:56Z")

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When I enable the sidebar navigation, the sidebar shows by default and the first time a user clicks the menu icon, it will hide the sidebar. Can I reverse this setup, so the landing page shows in full width on initial p…

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## [How to not put tags of a topic in alphabetical order](https://meta.discourse.org/t/how-to-not-put-tags-of-a-topic-in-alphabetical-order/253071)

<div class="topic-metadata">

**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 3\
**Last updated:** [January 27, 2023, 10:55am UTC](https://meta.discourse.org/t/how-to-not-put-tags-of-a-topic-in-alphabetical-order/253071 "2023-01-27T10:55:26Z")

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I use tags instead categories on my forum. I would like to keep them in the order I want and get some logic there in the meaning not a list but a sentence. That is not any real issue, because tags are ment to click or ac…

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## [How do I remove the option for users to delete themselves?](https://meta.discourse.org/t/how-do-i-remove-the-option-for-users-to-delete-themselves/253075)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 1\
**Last updated:** [January 27, 2023, 9:15am UTC](https://meta.discourse.org/t/how-do-i-remove-the-option-for-users-to-delete-themselves/253075 "2023-01-27T09:15:00Z")

</div>

How do I remove the option for users to delete themselves?

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