# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=345

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 346

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## [Clone production Discourse container to local for development](https://meta.discourse.org/t/clone-production-discourse-container-to-local-for-development/246555)

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**Author:** [@Tim\_Lee](https://meta.discourse.org/u/Tim_Lee)\
**Replies:** 2\
**Last updated:** [November 25, 2022, 2:34am UTC](https://meta.discourse.org/t/clone-production-discourse-container-to-local-for-development/246555 "2022-11-25T02:34:28Z")

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Hi, I have a production Discourse docker container running on AWS Lightsail which has a custom theme and some stock plugins installed, but other than that there is no code changes in the container. I’m trying to reprodu…

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## [IMDB links no longer OneBoxing as of a couple updates ago](https://meta.discourse.org/t/imdb-links-no-longer-oneboxing-as-of-a-couple-updates-ago/246261)

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**Author:** [@Kartoon](https://meta.discourse.org/u/Kartoon)\
**Replies:** 3\
**Last updated:** [November 24, 2022, 11:57pm UTC](https://meta.discourse.org/t/imdb-links-no-longer-oneboxing-as-of-a-couple-updates-ago/246261 "2022-11-24T23:57:46Z")

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I’m not sure which exact update broke it (I’m on the latest one, I just updated to see if this one fixed it because it was broke on the last one too) Before when posting IMDB links in the title (or just in the post) it …

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## [FATAL: lock file "postmaster.pid" is empty](https://meta.discourse.org/t/fatal-lock-file-postmaster-pid-is-empty/240895)

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**Author:** [@will\_io](https://meta.discourse.org/u/will_io)\
**Replies:** 9\
**Last updated:** [November 23, 2022, 5:45pm UTC](https://meta.discourse.org/t/fatal-lock-file-postmaster-pid-is-empty/240895 "2022-11-23T17:45:38Z")

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First time I have seen the following error when trying to rebuild. 2022-10-04 14:39:49.780 UTC \[1700\] FATAL: lock file "postmaster.pid" is empty 2022-10-04 14:39:49.780 UTC \[1700\] HINT: Either another server is starti…

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## [Bulk tagging topics based on keywords](https://meta.discourse.org/t/bulk-tagging-topics-based-on-keywords/120526)

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**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 1\
**Last updated:** [June 16, 2019, 9:40pm UTC](https://meta.discourse.org/t/bulk-tagging-topics-based-on-keywords/120526 "2019-06-16T21:40:54Z")

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Hi, In order to use the new ‘no ads for tags’ support in the ad plugin, we need to mass-tag any ‘nswf’ topics on our forum based on specific keywords. For example, any topic that contains the word ‘nude’ in the title or…

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## [Error updating](https://meta.discourse.org/t/error-updating/246652)

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**Author:** [@undasein](https://meta.discourse.org/u/undasein)\
**Replies:** 21\
**Last updated:** [November 24, 2022, 7:11pm UTC](https://meta.discourse.org/t/error-updating/246652 "2022-11-24T19:11:02Z")

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Today I get this error updating: FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c ‘bundle e…

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## [Is there a way to keep certain categories activity off from latest and top?](https://meta.discourse.org/t/is-there-a-way-to-keep-certain-categories-activity-off-from-latest-and-top/246627)

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**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 5\
**Last updated:** [November 24, 2022, 10:56am UTC](https://meta.discourse.org/t/is-there-a-way-to-keep-certain-categories-activity-off-from-latest-and-top/246627 "2022-11-24T10:56:58Z")

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Hi We have a number of categories that are private because we don’t want activity in those categories to affect the rest of the activity in the site. These private categories are topic specific and shouldn’t be visible …

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## [Does Subscriptions support BACS?](https://meta.discourse.org/t/does-subscriptions-support-bacs/245117)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 1\
**Last updated:** [November 24, 2022, 7:02am UTC](https://meta.discourse.org/t/does-subscriptions-support-bacs/245117 "2022-11-24T07:02:25Z")

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Does this plugin support Bacs Direct Debit payments in the UK | Stripe Documentation as well as credit card payments?

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## [Custom header with react](https://meta.discourse.org/t/custom-header-with-react/246603)

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**Author:** [@Ken95](https://meta.discourse.org/u/Ken95)\
**Replies:** 0\
**Last updated:** [November 24, 2022, 1:38am UTC](https://meta.discourse.org/t/custom-header-with-react/246603 "2022-11-24T01:38:44Z")

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I wanted to create a custom header using react library. So, I tried to insert react and babel cdn into head of HTML/CSS’s edit. And applied ReactDOM Render Method in Header. But, it did not work in discourse foru…

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## [Bumping topics or other ways to trigger a new notification / email](https://meta.discourse.org/t/bumping-topics-or-other-ways-to-trigger-a-new-notification-email/246591)

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**Author:** [@Crashley](https://meta.discourse.org/u/Crashley)\
**Replies:** 0\
**Last updated:** [November 23, 2022, 10:34pm UTC](https://meta.discourse.org/t/bumping-topics-or-other-ways-to-trigger-a-new-notification-email/246591 "2022-11-23T22:34:38Z")

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Hello. I manage a private Discourse forum for our housing community. We have an announcements category which is configured to act a bit like a mailing list (although not “mailing list mode” or “category mirrors a mailin…

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## [Discourse uploading errors and SSL\_ERROR\_BAD\_CERT\_DOMAIN error](https://meta.discourse.org/t/discourse-uploading-errors-and-ssl-error-bad-cert-domain-error/246410)

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**Author:** [@ismar](https://meta.discourse.org/u/ismar)\
**Replies:** 13\
**Last updated:** [November 23, 2022, 12:53pm UTC](https://meta.discourse.org/t/discourse-uploading-errors-and-ssl-error-bad-cert-domain-error/246410 "2022-11-23T12:53:51Z")

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Hello, I’m having a problem with my discourse installation I’m getting a problem when uploading my logo from Firefox, and when I force reload the site I get SSL\_ERROR\_BAD\_CERT\_DOMAIN. Message MaxMindDB (/var/www/disco…

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## [What is the 'discourse post event allowed custom fields' setting for?](https://meta.discourse.org/t/what-is-the-discourse-post-event-allowed-custom-fields-setting-for/246539)

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**Author:** [@icaria36](https://meta.discourse.org/u/icaria36)\
**Replies:** 3\
**Last updated:** [November 2, 2022, 7:15am UTC](https://meta.discourse.org/t/what-is-the-discourse-post-event-allowed-custom-fields-setting-for/246539 "2022-11-02T07:15:59Z")

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There is this setting discourse post event allowed custom fields. No idea what it does. I have created a custom field and it shows in the event creation form, but the field itself doesn’t show up in the event topic (unle…

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## [Cloud basic vs self hosted questions](https://meta.discourse.org/t/cloud-basic-vs-self-hosted-questions/246525)

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**Author:** [@SjefRomijn](https://meta.discourse.org/u/SjefRomijn)\
**Replies:** 1\
**Last updated:** [November 23, 2022, 10:20am UTC](https://meta.discourse.org/t/cloud-basic-vs-self-hosted-questions/246525 "2022-11-23T10:20:15Z")

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If ordering the Basic package from https://www.discourse.org/pricing: -where is it cloud hosted (server location)? -where/what takes care of the email when cloud hosted (since I read one needs a separate email provider…

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## [First time Discourse installation not showing](https://meta.discourse.org/t/first-time-discourse-installation-not-showing/246477)

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**Author:** [@Pieces](https://meta.discourse.org/u/Pieces)\
**Replies:** 3\
**Last updated:** [November 23, 2022, 4:58am UTC](https://meta.discourse.org/t/first-time-discourse-installation-not-showing/246477 "2022-11-23T04:58:59Z")

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Hi all, New Discourse user/admin here. I just went through my first installation on a Digital Ocean droplet following the installation instructions provided by on Github. The Bootstrapping ran without stopping or givi…

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## [Admin creating subscription for user](https://meta.discourse.org/t/admin-creating-subscription-for-user/246259)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 8\
**Last updated:** [November 23, 2022, 12:12am UTC](https://meta.discourse.org/t/admin-creating-subscription-for-user/246259 "2022-11-23T00:12:30Z")

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Continuing the discussion from Discourse Subscriptions: If a firm preferred to pay for multiple users’ subscriptions at once (probably by bank transfer) is there any way for me as forum administrator to start subscripti…

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## [Capture just the posts in a topic](https://meta.discourse.org/t/capture-just-the-posts-in-a-topic/246401)

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**Author:** [@Seth\_Godin](https://meta.discourse.org/u/Seth_Godin)\
**Replies:** 5\
**Last updated:** [November 22, 2022, 11:54pm UTC](https://meta.discourse.org/t/capture-just-the-posts-in-a-topic/246401 "2022-11-22T23:54:27Z")

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I saw this thread but I’m not sure there can’t be an easier way. Our board has a topic with 38 great posts in it. I want to capture just the posts and put them in a word processor. If I select all and copy, I get the …

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## [Discourse Subscriptions - user not removed from group when subscription cancelled](https://meta.discourse.org/t/discourse-subscriptions-user-not-removed-from-group-when-subscription-cancelled/246478)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 3\
**Last updated:** [November 22, 2022, 10:59pm UTC](https://meta.discourse.org/t/discourse-subscriptions-user-not-removed-from-group-when-subscription-cancelled/246478 "2022-11-22T22:59:11Z")

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Continuing the discussion from Discourse Subscriptions: Possible bug: A user is added to the Discourse group when a subscription starts, but the user is not removed when the subscription is cancelled. I’ve cancelled v…

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## [Discourse subscriptions - changing price during recurring subscription](https://meta.discourse.org/t/discourse-subscriptions-changing-price-during-recurring-subscription/246335)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 7\
**Last updated:** [November 22, 2022, 10:14pm UTC](https://meta.discourse.org/t/discourse-subscriptions-changing-price-during-recurring-subscription/246335 "2022-11-22T22:14:31Z")

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Continuing the discussion from Discourse Subscriptions: Let’s say I have a recurring annual subscription of £100, which runs from 21 Jan 2022 to 20 Jan 2023, but want to change this to £110 when it renews. I know from S…

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## [Discourse site slow](https://meta.discourse.org/t/discourse-site-slow/246415)

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**Author:** [@codergautam](https://meta.discourse.org/u/codergautam)\
**Replies:** 4\
**Last updated:** [November 22, 2022, 9:25pm UTC](https://meta.discourse.org/t/discourse-site-slow/246415 "2022-11-22T21:25:40Z")

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My site is really slow, I am using Digital Ocean 1gb ram 4 unicorn workers with 256mb db shared buffers Is there any way I can speed up the site?

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## [Not able to enter info on /admin/plugins/rss\_polling page \[ad-blocker\]](https://meta.discourse.org/t/not-able-to-enter-info-on-admin-plugins-rss-polling-page-ad-blocker/246505)

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**Author:** [@undasein](https://meta.discourse.org/u/undasein)\
**Replies:** 5\
**Last updated:** [November 22, 2022, 8:16pm UTC](https://meta.discourse.org/t/not-able-to-enter-info-on-admin-plugins-rss-polling-page-ad-blocker/246505 "2022-11-22T20:16:16Z")

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I can’t type the RSS url, the plus button doesn’t do anything too. What I’m doing wrong? I’m on last discourse build.

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## [Inserting basic features to theme](https://meta.discourse.org/t/inserting-basic-features-to-theme/119689)

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**Author:** [@verilog15](https://meta.discourse.org/u/verilog15)\
**Replies:** 3\
**Last updated:** [June 15, 2019, 11:35pm UTC](https://meta.discourse.org/t/inserting-basic-features-to-theme/119689 "2019-06-15T23:35:55Z")

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I use a theme I found on Github. For some reason they didn’t allow the following box: They also didn’t include the special bar at the side of each post which can be used to scroll down (as the one here). Is there a …

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## [Possible to publish from Wordpress only a specified category?](https://meta.discourse.org/t/possible-to-publish-from-wordpress-only-a-specified-category/246437)

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**Author:** [@vanclute](https://meta.discourse.org/u/vanclute)\
**Replies:** 3\
**Last updated:** [November 22, 2022, 6:42pm UTC](https://meta.discourse.org/t/possible-to-publish-from-wordpress-only-a-specified-category/246437 "2022-11-22T18:42:59Z")

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We have integrated Discourse into our Wordpress site, and posting manually works. I would however like to set up auto-posting to Discourse of only posts that fall into a specific category. I see we can exclude by tag, …

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## [Viewing all published pages in a single site window](https://meta.discourse.org/t/viewing-all-published-pages-in-a-single-site-window/246403)

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**Author:** [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)\
**Replies:** 2\
**Last updated:** [November 22, 2022, 4:20pm UTC](https://meta.discourse.org/t/viewing-all-published-pages-in-a-single-site-window/246403 "2022-11-22T16:20:08Z")

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Hello. Is there a way to view all previously published pages with a single site window?

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## [Does installing Discourse using Digital Ocean take up space from my computer?](https://meta.discourse.org/t/does-installing-discourse-using-digital-ocean-take-up-space-from-my-computer/246427)

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**Author:** [@perrikarhu](https://meta.discourse.org/u/perrikarhu)\
**Replies:** 5\
**Last updated:** [November 22, 2022, 4:02pm UTC](https://meta.discourse.org/t/does-installing-discourse-using-digital-ocean-take-up-space-from-my-computer/246427 "2022-11-22T16:02:13Z")

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Hi so this might be a dumb question, but I want to make sure that if I am going to install Discourse using DigitalOcean (by creating a new server and a new droplet), does that somehow affect my computer’s performance/dis…

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## [How To Embed #tweet-list Into Categories/Topic](https://meta.discourse.org/t/how-to-embed-tweet-list-into-categories-topic/246421)

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**Author:** [@Fluttercode](https://meta.discourse.org/u/Fluttercode)\
**Replies:** 0\
**Last updated:** [November 22, 2022, 3:22pm UTC](https://meta.discourse.org/t/how-to-embed-tweet-list-into-categories-topic/246421 "2022-11-22T15:22:40Z")

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Hello, I have searched and see some code for embedding a tweet, but it uses some type of intermediate website. I have setup auth login with twitter through my developer account. Is there a way to embed #my-tweet-tag-li…

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## [New 'accept invitation' prompt feature causing issues with invitation links](https://meta.discourse.org/t/new-accept-invitation-prompt-feature-causing-issues-with-invitation-links/245115)

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**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 13\
**Last updated:** [November 22, 2022, 9:34am UTC](https://meta.discourse.org/t/new-accept-invitation-prompt-feature-causing-issues-with-invitation-links/245115 "2022-11-22T09:34:17Z")

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We’ve been using invitation links to help our users move between platforms and into discourse; however, the new prompt that started to appear with the latest discourse update is causing delay and confusion. Users using …

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## [Is there any benefit to use the Mermaid plugin over the theme component?](https://meta.discourse.org/t/is-there-any-benefit-to-use-the-mermaid-plugin-over-the-theme-component/282421)

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**Author:** [@Tris20](https://meta.discourse.org/u/Tris20)\
**Replies:** 1\
**Last updated:** [November 22, 2022, 5:36am UTC](https://meta.discourse.org/t/is-there-any-benefit-to-use-the-mermaid-plugin-over-the-theme-component/282421 "2022-11-22T05:36:45Z")

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@j.jaffeux The functionality of this theme component has been great for me since it was released in February. Does it make sense for there to also be a plugin?

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## [How to disable the banner topic dismiss button?](https://meta.discourse.org/t/how-to-disable-the-banner-topic-dismiss-button/156763)

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**Author:** [@sharkdeng](https://meta.discourse.org/u/sharkdeng)\
**Replies:** 2\
**Last updated:** [November 22, 2022, 12:20am UTC](https://meta.discourse.org/t/how-to-disable-the-banner-topic-dismiss-button/156763 "2022-11-22T00:20:10Z")

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Hello, I wonder how to hide the banner topic dismiss buttong (right corner ). I don’t want users to dismiss the banner topic and in ther future, I would add sliders to add more dynamic vibe.

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## [Discourse Subscriptions - use API to find out product, plan and renewal date](https://meta.discourse.org/t/discourse-subscriptions-use-api-to-find-out-product-plan-and-renewal-date/246344)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 1\
**Last updated:** [November 21, 2022, 11:55pm UTC](https://meta.discourse.org/t/discourse-subscriptions-use-api-to-find-out-product-plan-and-renewal-date/246344 "2022-11-21T23:55:37Z")

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Continuing the discussion from Discourse Subscriptions: Is it possible to use Discourse’s API to find out information about a user’s subscriptions? Thanks.

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## [Is 'Time Read' in user directory only visible to admins?](https://meta.discourse.org/t/is-time-read-in-user-directory-only-visible-to-admins/246327)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 2\
**Last updated:** [November 21, 2022, 9:18pm UTC](https://meta.discourse.org/t/is-time-read-in-user-directory-only-visible-to-admins/246327 "2022-11-21T21:18:07Z")

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It looks like “Time Read” appears for admin users but not normal users, and also that it doesn’t appear as something that can be unticked in the settings. Is that right?

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## [Login user to discourse from external page](https://meta.discourse.org/t/login-user-to-discourse-from-external-page/245875)

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**Author:** [@Justinvolved](https://meta.discourse.org/u/Justinvolved)\
**Replies:** 0\
**Last updated:** [November 17, 2022, 7:59am UTC](https://meta.discourse.org/t/login-user-to-discourse-from-external-page/245875 "2022-11-17T07:59:20Z")

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Hi all, (quick repost hoping my question is in a better visible place here :slight\_smile: ) I think I understand the process where a user navigates to the Discourse login, and then get’s redirected to the SSO login page…

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