# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=347

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 348

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## [Bug in translator plugin: Posts that contain links or images are not translated](https://meta.discourse.org/t/bug-in-translator-plugin-posts-that-contain-links-or-images-are-not-translated/245889)

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**Author:** [@Oliver530](https://meta.discourse.org/u/Oliver530)\
**Replies:** 0\
**Last updated:** [November 17, 2022, 9:44am UTC](https://meta.discourse.org/t/bug-in-translator-plugin-posts-that-contain-links-or-images-are-not-translated/245889 "2022-11-17T09:44:17Z")

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I enthusiastically use the Translate plugin in our forum. First of all, thank you very much for the fantastic work! Some users have reported that posts containing links or images are not translated. We are using plugin …

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## [Cannot create chat channel due to blank auto-generated slug](https://meta.discourse.org/t/cannot-create-chat-channel-due-to-blank-auto-generated-slug/245867)

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**Author:** [@topological](https://meta.discourse.org/u/topological)\
**Replies:** 2\
**Last updated:** [November 17, 2022, 7:54am UTC](https://meta.discourse.org/t/cannot-create-chat-channel-due-to-blank-auto-generated-slug/245867 "2022-11-17T07:54:31Z")

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Hello, I tried to create a channel on a catogory but received 422 in response. The log shows slug is invalid and I find that following code will always return a blank string no matter the title is in english or other cha…

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## [Option to allow Category Moderators to use canned-replies?](https://meta.discourse.org/t/option-to-allow-category-moderators-to-use-canned-replies/246047)

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**Author:** [@HamMan2118](https://meta.discourse.org/u/HamMan2118)\
**Replies:** 1\
**Last updated:** [November 17, 2022, 3:39am UTC](https://meta.discourse.org/t/option-to-allow-category-moderators-to-use-canned-replies/246047 "2022-11-17T03:39:18Z")

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Will there be an option in the future to allow Category Moderators to use Canned Messages? I ask since Full-Moderators can use these and there are certain messages I have to type a whole bunch :slight\_smile: .

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## [When I'm going to post a photo, it's normal size in the text box, but when I post it it's small!](https://meta.discourse.org/t/when-im-going-to-post-a-photo-its-normal-size-in-the-text-box-but-when-i-post-it-its-small/245461)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 3\
**Last updated:** [November 16, 2022, 10:16pm UTC](https://meta.discourse.org/t/when-im-going-to-post-a-photo-its-normal-size-in-the-text-box-but-when-i-post-it-its-small/245461 "2022-11-16T22:16:01Z")

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when i’m posting after posting even me using html code does not work

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## [How to show non-staff posts with zero replies](https://meta.discourse.org/t/how-to-show-non-staff-posts-with-zero-replies/245797)

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**Author:** [@Vikteur](https://meta.discourse.org/u/Vikteur)\
**Replies:** 2\
**Last updated:** [November 16, 2022, 7:06pm UTC](https://meta.discourse.org/t/how-to-show-non-staff-posts-with-zero-replies/245797 "2022-11-16T19:06:06Z")

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Hi there! I am looking for a way to show all posts from non-staff members that have not yet received any replies. Is there a way to do that?

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## [Can I color rows in a topic list according to tags?](https://meta.discourse.org/t/can-i-color-rows-in-a-topic-list-according-to-tags/245794)

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**Author:** [@spinitom](https://meta.discourse.org/u/spinitom)\
**Replies:** 1\
**Last updated:** [November 16, 2022, 5:07pm UTC](https://meta.discourse.org/t/can-i-color-rows-in-a-topic-list-according-to-tags/245794 "2022-11-16T17:07:16Z")

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In a topic list, such as the one shown below, I’d like to be able to assign tags that affect display of the row, like changing its background color. I see that category is in the \<tr\>'s class list but not tags. Is there…

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## [Can't close user notes modal due to deprecated guest gate plugin](https://meta.discourse.org/t/cant-close-user-notes-modal-due-to-deprecated-guest-gate-plugin/245672)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 6\
**Last updated:** [November 16, 2022, 4:45pm UTC](https://meta.discourse.org/t/cant-close-user-notes-modal-due-to-deprecated-guest-gate-plugin/245672 "2022-11-16T16:45:07Z")

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To replicate: click a user avatar in a post to get the user card click the user card to get the profile click the user notes button Clicking the X to close the modal does nothing. Hitting ESC does nothing. Reloading t…

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## [Custom Button For Discourse](https://meta.discourse.org/t/custom-button-for-discourse/245784)

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**Author:** [@charles\_mabwa1](https://meta.discourse.org/u/charles_mabwa1)\
**Replies:** 2\
**Last updated:** [November 16, 2022, 4:21pm UTC](https://meta.discourse.org/t/custom-button-for-discourse/245784 "2022-11-16T16:21:34Z")

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Hi Everyone, Is it possible to add a custom button to the nav bar of the forum that routes to a different page? Please see the image. Thank you

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## [Undefined column 'boomarks.post\_id' after update](https://meta.discourse.org/t/undefined-column-boomarks-post-id-after-update/245365)

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**Author:** [@theSuess](https://meta.discourse.org/u/theSuess)\
**Replies:** 8\
**Last updated:** [November 16, 2022, 4:16pm UTC](https://meta.discourse.org/t/undefined-column-boomarks-post-id-after-update/245365 "2022-11-16T16:16:29Z")

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After updating my discourse installation from 2.9.0.beta9 to 2.9.0.beta11, the installation completely froze as all calls listing topics suddenly return column bookmarks.post\_id does not exist I’ve tracked down the comm…

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## [When is a post considered "read"?](https://meta.discourse.org/t/when-is-a-post-considered-read/245783)

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**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 1\
**Last updated:** [November 16, 2022, 4:09pm UTC](https://meta.discourse.org/t/when-is-a-post-considered-read/245783 "2022-11-16T16:09:50Z")

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I’m looking at the TL1 requirements, and they include “tl1 requires read posts” with a default of 30. I’m idly curious if a post is marked “read” purely because I scrolled past it, or if a certain amount of time on the …

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## [Unable to upgrade docker\_manager](https://meta.discourse.org/t/unable-to-upgrade-docker-manager/245692)

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**Author:** [@debryc](https://meta.discourse.org/u/debryc)\
**Replies:** 4\
**Last updated:** [November 16, 2022, 3:14pm UTC](https://meta.discourse.org/t/unable-to-upgrade-docker-manager/245692 "2022-11-16T15:14:09Z")

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I attempted to update docker\_manager admin/upgrade However, on the Upgrade docker\_manager page, nothing happens. Instead the screen stays like the screenshot below indefinitely.

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## [What is 'Invite users to a PM'?](https://meta.discourse.org/t/what-is-invite-users-to-a-pm/245767)

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**Author:** [@Lhc\_fl](https://meta.discourse.org/u/Lhc_fl)\
**Replies:** 5\
**Last updated:** [November 16, 2022, 1:38pm UTC](https://meta.discourse.org/t/what-is-invite-users-to-a-pm/245767 "2022-11-16T13:38:11Z")

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Can you help me explain this? I set the “min trust level to invite” to TL2, but TL1 users can still invite users to PM.

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## [How to allow downloading images along with other user data (csv) from activity section?](https://meta.discourse.org/t/how-to-allow-downloading-images-along-with-other-user-data-csv-from-activity-section/133680)

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**Author:** [@raghukamath](https://meta.discourse.org/u/raghukamath)\
**Replies:** 19\
**Last updated:** [November 16, 2022, 12:12pm UTC](https://meta.discourse.org/t/how-to-allow-downloading-images-along-with-other-user-data-csv-from-activity-section/133680 "2022-11-16T12:12:36Z")

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We (few volunteers from the Krita community) have setup a discourse server for the Krita artist community. The setup is very much similar to Blenderartists.org. Being a forum related to art software the discussions will…

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## [No Profile Header or User Card Background in /preference/profile?](https://meta.discourse.org/t/no-profile-header-or-user-card-background-in-preference-profile/245324)

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**Author:** [@Olivier\_Lambert](https://meta.discourse.org/u/Olivier_Lambert)\
**Replies:** 8\
**Last updated:** [November 16, 2022, 4:45am UTC](https://meta.discourse.org/t/no-profile-header-or-user-card-background-in-preference-profile/245324 "2022-11-16T04:45:07Z")

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It seems I can’t upload profile banners on my instance anymore… Here’s what I have at /preferences/profile This parameter is checked: I’ve checked in safe mode and I still have the problem. :confused: Any though…

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## [How can add 2 or more discovery documents?](https://meta.discourse.org/t/how-can-add-2-or-more-discovery-documents/304275)

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**Author:** [@ufukayyildiz](https://meta.discourse.org/u/ufukayyildiz)\
**Replies:** 1\
**Last updated:** [November 16, 2022, 12:18am UTC](https://meta.discourse.org/t/how-can-add-2-or-more-discovery-documents/304275 "2022-11-16T00:18:25Z")

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how can add 2 or more discovery documents. i already added for google and now i need to add for yahoo.

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## [Using OpenID Connect with User Flows in Azure B2C](https://meta.discourse.org/t/using-openid-connect-with-user-flows-in-azure-b2c/304271)

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**Author:** [@TechGeek](https://meta.discourse.org/u/TechGeek)\
**Replies:** 3\
**Last updated:** [November 15, 2022, 10:40pm UTC](https://meta.discourse.org/t/using-openid-connect-with-user-flows-in-azure-b2c/304271 "2022-11-15T22:40:10Z")

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Discourse OpenID Connect (OIDC) Does above steps works with User flows in Azure B2C, which are pre-built policy for use cases. Email address doesn’t get populated in the new user dialog when the authorization is return…

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## [Ember-cli build memory usage risks failure (OOM) on minimum instance size](https://meta.discourse.org/t/ember-cli-build-memory-usage-risks-failure-oom-on-minimum-instance-size/245547)

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**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\
**Replies:** 4\
**Last updated:** [November 15, 2022, 9:43pm UTC](https://meta.discourse.org/t/ember-cli-build-memory-usage-risks-failure-oom-on-minimum-instance-size/245547 "2022-11-15T21:43:59Z")

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During upgrade, by far the greatest strain on memory (RAM+swap) is when the ‘ember’ process runs. I think each time I’ve run an update it’s been bigger than before, and it is getting close to being unable to run on reco…

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## [Users unexpectedly added to direct messages](https://meta.discourse.org/t/users-unexpectedly-added-to-direct-messages/245696)

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**Author:** [@Benjamin\_D](https://meta.discourse.org/u/Benjamin_D)\
**Replies:** 3\
**Last updated:** [November 15, 2022, 9:18pm UTC](https://meta.discourse.org/t/users-unexpectedly-added-to-direct-messages/245696 "2022-11-15T21:18:26Z")

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I’m not sure if it should be in Contribute \> Bug rather than here but on 2.9.0.beta11 ( dea44ec923 ) 3 (seemingly random) users seem to have been added to every direct messages (even between system and admin) …

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## ["You are not permitted to view the requested resource" during Invite dialog flow](https://meta.discourse.org/t/you-are-not-permitted-to-view-the-requested-resource-during-invite-dialog-flow/245703)

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**Author:** [@JadeNorthrup](https://meta.discourse.org/u/JadeNorthrup)\
**Replies:** 0\
**Last updated:** [November 15, 2022, 8:54pm UTC](https://meta.discourse.org/t/you-are-not-permitted-to-view-the-requested-resource-during-invite-dialog-flow/245703 "2022-11-15T20:54:07Z")

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Hi. I’ve searched and couldn’t find anything about this. We have all of our staff users (except admins) unable to invite to the forum. The invite dialog gets a pink error at the top whenever either of the submit button…

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## [Disabling the "Your team hasn't heard from you" messages?](https://meta.discourse.org/t/disabling-the-your-team-hasnt-heard-from-you-messages/245664)

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**Author:** [@Matt\_Braun](https://meta.discourse.org/u/Matt_Braun)\
**Replies:** 3\
**Last updated:** [November 15, 2022, 7:09pm UTC](https://meta.discourse.org/t/disabling-the-your-team-hasnt-heard-from-you-messages/245664 "2022-11-15T19:09:53Z")

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It’s surprising but I can’t seem to find any mention of this in searching (which makes me wonder if it’s a customization) but I occasionally receive emails saying “Your team hasn’t heard from you in a while. How about po…

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## [Restrict replies to a certain group of users](https://meta.discourse.org/t/restrict-replies-to-a-certain-group-of-users/120102)

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**Author:** [@richy\_zimmerman](https://meta.discourse.org/u/richy_zimmerman)\
**Replies:** 14\
**Last updated:** [November 15, 2022, 4:16pm UTC](https://meta.discourse.org/t/restrict-replies-to-a-certain-group-of-users/120102 "2022-11-15T16:16:59Z")

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I want to make a forum for students and consultants. Students: can create topics, only reply to their OWN topic they’ve created Consultants: can reply to any post, can create topics is this possible? The whole value a…

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## [Before there was an icon in my text box where I could send images, gifs and videos](https://meta.discourse.org/t/before-there-was-an-icon-in-my-text-box-where-i-could-send-images-gifs-and-videos/245457)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 8\
**Last updated:** [November 15, 2022, 3:25pm UTC](https://meta.discourse.org/t/before-there-was-an-icon-in-my-text-box-where-i-could-send-images-gifs-and-videos/245457 "2022-11-15T15:25:06Z")

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And now this icon is gone and I can’t send files anymore, how can I create it again?

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## [How to create docs](https://meta.discourse.org/t/how-to-create-docs/245643)

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**Author:** [@Yoni\_Balkind](https://meta.discourse.org/u/Yoni_Balkind)\
**Replies:** 3\
**Last updated:** [November 15, 2022, 1:42pm UTC](https://meta.discourse.org/t/how-to-create-docs/245643 "2022-11-15T13:42:30Z")

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I’m new to Discourse. I’m running a trial instance with docs enabled. I can see the docs but I dont see how to add new docs. Can someone point me in the right direction please?

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## [Category Image “Logo” stretches on Mobile View](https://meta.discourse.org/t/category-image-logo-stretches-on-mobile-view/242373)

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**Author:** [@rburkej](https://meta.discourse.org/u/rburkej)\
**Replies:** 3\
**Last updated:** [November 15, 2022, 12:42pm UTC](https://meta.discourse.org/t/category-image-logo-stretches-on-mobile-view/242373 "2022-11-15T12:42:07Z")

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I don’t know what is causing this behavior and consequently, I don’t know how to fix it. This seems to only happen to on the mobile view. Images for categories seem stretch. Here are some examples: How can I fix t…

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## [Where do I put the variables for mail-receiver?](https://meta.discourse.org/t/where-do-i-put-the-variables-for-mail-receiver/283803)

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**Author:** [@Bathinda](https://meta.discourse.org/u/Bathinda)\
**Replies:** 5\
**Last updated:** [November 15, 2022, 8:33am UTC](https://meta.discourse.org/t/where-do-i-put-the-variables-for-mail-receiver/283803 "2022-11-15T08:33:43Z")

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I’ve 2 containers setup for my self-hosted website, nginx is setup outside the container. And 3rd container for this mail setup is created now. But, can you pls tell from where I can copy the above said variables of m…

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## [Add likes programmatically?](https://meta.discourse.org/t/add-likes-programmatically/242993)

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**Author:** [@piffy](https://meta.discourse.org/u/piffy)\
**Replies:** 4\
**Last updated:** [November 14, 2022, 10:27pm UTC](https://meta.discourse.org/t/add-likes-programmatically/242993 "2022-11-14T22:27:01Z")

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During import to discourse, a major post lost 100 likes in the transition (I failed to scrape it properly). I prefer not to re-run the import script in this case. If I have the list of users who liked the post, what’s t…

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## [User is not getting email notfications](https://meta.discourse.org/t/user-is-not-getting-email-notfications/245525)

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**Author:** [@Giovanni\_Lignarolo1](https://meta.discourse.org/u/Giovanni_Lignarolo1)\
**Replies:** 4\
**Last updated:** [November 14, 2022, 9:46pm UTC](https://meta.discourse.org/t/user-is-not-getting-email-notfications/245525 "2022-11-14T21:46:21Z")

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This user has everything in preferences as “watching” or “tracking” , and still isn’t getting the email notifications. They are not going to spam.

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## [What happens when you remove a social login provider?](https://meta.discourse.org/t/what-happens-when-you-remove-a-social-login-provider/245570)

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**Author:** [@jsha](https://meta.discourse.org/u/jsha)\
**Replies:** 2\
**Last updated:** [November 14, 2022, 9:20pm UTC](https://meta.discourse.org/t/what-happens-when-you-remove-a-social-login-provider/245570 "2022-11-14T21:20:06Z")

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If a forum has had a social login provider installed for a long time and wants to remove it, what happens to the users who were using that provider? Will they still be able to login, for instance by receiving an email? I…

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## [Unable to rebuild due to themes:update failing on unchanged theme](https://meta.discourse.org/t/unable-to-rebuild-due-to-themes-update-failing-on-unchanged-theme/245551)

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**Author:** [@mentalstring](https://meta.discourse.org/u/mentalstring)\
**Replies:** 0\
**Last updated:** [November 14, 2022, 5:50pm UTC](https://meta.discourse.org/t/unable-to-rebuild-due-to-themes-update-failing-on-unchanged-theme/245551 "2022-11-14T17:50:21Z")

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I’m trying to update to the latest stable (from 2.8.10 to 2.8.11) and it’s aborting while calling themes:update. I tried to run the themes:update task manually and the error is the same: # rake themes:update Checking 'x…

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## [Overlapping Subscriptions Issue](https://meta.discourse.org/t/overlapping-subscriptions-issue/245559)

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**Author:** [@Ryan\_Hyer](https://meta.discourse.org/u/Ryan_Hyer)\
**Replies:** 1\
**Last updated:** [November 14, 2022, 7:52pm UTC](https://meta.discourse.org/t/overlapping-subscriptions-issue/245559 "2022-11-14T19:52:03Z")

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Our community recently changed its membership fees. Due to the way Stripe works, we had to create a new subscription product with the new price and then communicate to our members that they would need to renew manually t…

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