# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=347&status=open

[Recent](https://meta.discourse.org/latest.md) · [Categorieën](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 348

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## [Discourse comments not visible in Wordpress](https://meta.discourse.org/t/discourse-comments-not-visible-in-wordpress/154573)

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**Author:** [@Edward\_Zarecor](https://meta.discourse.org/u/Edward_Zarecor)\
**Antwoorden:** 1\
**Laatst bijgewerkt:** [11 juni 2020 om 21:30 UTC](https://meta.discourse.org/t/discourse-comments-not-visible-in-wordpress/154573 "2020-06-11T21:30:49Z")

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We’ve configured Wordpress to connect to Discourse for comments and when we publish a new Blog post topics are being created in the correct category. However, we are not able to see the comments in the Wordpress site. I…

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## [Having difficulty configuring S3 backups](https://meta.discourse.org/t/having-difficulty-configuring-s3-backups/154576)

<div class="topic-metadata">

**Author:** [@alldritt](https://meta.discourse.org/u/alldritt)\
**Antwoorden:** 2\
**Laatst bijgewerkt:** [11 juni 2020 om 21:16 UTC](https://meta.discourse.org/t/having-difficulty-configuring-s3-backups/154576 "2020-06-11T21:16:12Z")

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Hello, I’ve had a Discourse installation running for a couple of years with backups being done locally. I’m trying to reconfigure my Discourse installation to send backups to an S3 bucket and I cannot seem to get it wo…

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## [Pattern for "must read" content](https://meta.discourse.org/t/pattern-for-must-read-content/154465)

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**Author:** [@chaddyer](https://meta.discourse.org/u/chaddyer)\
**Antwoorden:** 4\
**Laatst bijgewerkt:** [11 juni 2020 om 17:56 UTC](https://meta.discourse.org/t/pattern-for-must-read-content/154465 "2020-06-11T17:56:41Z")

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i have a set of core content that is organized in stages. i want folks to go through stage 1 content before they see stage 2. in thought i might be able to achieve this with trust levels. is there a a way to require read…

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## [User titles do not save (changing back after a while)](https://meta.discourse.org/t/user-titles-do-not-save-changing-back-after-a-while/154549)

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**Author:** [@HenryBo](https://meta.discourse.org/u/HenryBo)\
**Antwoorden:** 0\
**Laatst bijgewerkt:** [11 juni 2020 om 17:37 UTC](https://meta.discourse.org/t/user-titles-do-not-save-changing-back-after-a-while/154549 "2020-06-11T17:37:10Z")

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I searched for this issue and found the following topics which describe my problem: It seems this has been fixed in 2017. However I’m experiencing the same issue (I’ve only had Discourse installed since 2019, and ha…

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## [Site doesn't load with 2.4.5 and stable assign](https://meta.discourse.org/t/site-doesnt-load-with-2-4-5-and-stable-assign/154451)

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**Author:** [@foozmeat](https://meta.discourse.org/u/foozmeat)\
**Antwoorden:** 4\
**Laatst bijgewerkt:** [11 juni 2020 om 16:03 UTC](https://meta.discourse.org/t/site-doesnt-load-with-2-4-5-and-stable-assign/154451 "2020-06-11T16:03:13Z")

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Hi, I just updated my site to 2.4.5 and the latest stable branch of the assign plugin and my site shows a blank page unless I disable the assign plugin. If I can provide any diagnostic into please let me know.

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## [SSO Plugin Account login timed out, please try logging in again](https://meta.discourse.org/t/sso-plugin-account-login-timed-out-please-try-logging-in-again/37341)

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**Author:** [@depeters](https://meta.discourse.org/u/depeters)\
**Antwoorden:** 10\
**Laatst bijgewerkt:** [11 juni 2020 om 13:46 UTC](https://meta.discourse.org/t/sso-plugin-account-login-timed-out-please-try-logging-in-again/37341 "2020-06-11T13:46:13Z")

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I have a link that goes directly to http://discourse.abecorn.com/users/{username}/messages. If it has been a while since visiting that link the user will get “Account login timed out, please try logging in again.” If I…

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## [Call me stupid - how do I sort topics by created date or by title?](https://meta.discourse.org/t/call-me-stupid-how-do-i-sort-topics-by-created-date-or-by-title/83684)

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**Author:** [@nordize](https://meta.discourse.org/u/nordize)\
**Antwoorden:** 8\
**Laatst bijgewerkt:** [11 juni 2020 om 12:18 UTC](https://meta.discourse.org/t/call-me-stupid-how-do-i-sort-topics-by-created-date-or-by-title/83684 "2020-06-11T12:18:42Z")

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What the subj says. I see only sort by replies, views or activity (last reply/edit).

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## [Can Anyone tell that can we install discourse on Github Pages or Netlify](https://meta.discourse.org/t/can-anyone-tell-that-can-we-install-discourse-on-github-pages-or-netlify/154481)

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**Author:** [@Devansh\_Khetan](https://meta.discourse.org/u/Devansh_Khetan)\
**Antwoorden:** 4\
**Laatst bijgewerkt:** [11 juni 2020 om 09:25 UTC](https://meta.discourse.org/t/can-anyone-tell-that-can-we-install-discourse-on-github-pages-or-netlify/154481 "2020-06-11T09:25:16Z")

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If this is not possible can someone guide me on how I can get free VPS to install discourse? Because I don’t have an initial investment for my site.

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## [SAML Login with Email delimiter + Fails](https://meta.discourse.org/t/saml-login-with-email-delimiter-fails/154492)

<div class="topic-metadata">

**Author:** [@b90g](https://meta.discourse.org/u/b90g)\
**Antwoorden:** 1\
**Laatst bijgewerkt:** [11 juni 2020 om 08:18 UTC](https://meta.discourse.org/t/saml-login-with-email-delimiter-fails/154492 "2020-06-11T08:18:44Z")

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When logging in via SAML SSO with an email address including the tag delimiter + Discourse throws an error message: (german for: there is a problem with your account. please get in touch with the admin of this site) …

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## [Search 502 errors in 2.5.0.beta6](https://meta.discourse.org/t/search-502-errors-in-2-5-0-beta6/154050)

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**Author:** [@ravenzachary](https://meta.discourse.org/u/ravenzachary)\
**Antwoorden:** 7\
**Laatst bijgewerkt:** [11 juni 2020 om 06:22 UTC](https://meta.discourse.org/t/search-502-errors-in-2-5-0-beta6/154050 "2020-06-11T06:22:47Z")

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I just upgraded to 2.5.0.beta6. After the successful upgrade completed, all searches fail resulting in the following message after an extended period of think time (animating circle): I have tried rebooting the se…

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## [Should I have regular web pages too?](https://meta.discourse.org/t/should-i-have-regular-web-pages-too/81343)

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**Author:** [@Donald\_Swofford](https://meta.discourse.org/u/Donald_Swofford)\
**Antwoorden:** 1\
**Laatst bijgewerkt:** [24 februari 2018 om 00:57 UTC](https://meta.discourse.org/t/should-i-have-regular-web-pages-too/81343 "2018-02-24T00:57:32Z")

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Question part A. Some marketing folks have recommended I implement some regular web pages such as a call to action to explain the forum and an FAQ and contact page. How do you all feel about that? is there some smooth…

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## [Moving from sub-categories to tags?](https://meta.discourse.org/t/moving-from-sub-categories-to-tags/153968)

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**Author:** [@Tayyab\_Anwar](https://meta.discourse.org/u/Tayyab_Anwar)\
**Antwoorden:** 13\
**Laatst bijgewerkt:** [10 juni 2020 om 20:57 UTC](https://meta.discourse.org/t/moving-from-sub-categories-to-tags/153968 "2020-06-10T20:57:47Z")

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Is there a limit to the number of tags a category/community can have?

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## [Unable to connect to PostgreSQL despite configuration](https://meta.discourse.org/t/unable-to-connect-to-postgresql-despite-configuration/154449)

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**Author:** [@Crell](https://meta.discourse.org/u/Crell)\
**Antwoorden:** 5\
**Laatst bijgewerkt:** [10 juni 2020 om 20:18 UTC](https://meta.discourse.org/t/unable-to-connect-to-postgresql-despite-configuration/154449 "2020-06-10T20:18:41Z")

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Hi all. I have a fresh 2.4.5 install, not upgrade. When I try to run any database-interacting Rake command, I get this error: rake aborted! PG::ConnectionBad: could not connect to server: No such file or directory …

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## [Discourse messaging guide for new users](https://meta.discourse.org/t/discourse-messaging-guide-for-new-users/154382)

<div class="topic-metadata">

**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Antwoorden:** 5\
**Laatst bijgewerkt:** [10 juni 2020 om 19:12 UTC](https://meta.discourse.org/t/discourse-messaging-guide-for-new-users/154382 "2020-06-10T19:12:01Z")

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The New User Guide does not mention Messaging. Is there anything written on this in this simple tutorial mode? I need to educate my users to message instead of clogging threads with PM’s. I see that messaging is not obvi…

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## [Wrench tools/post options menu color](https://meta.discourse.org/t/wrench-tools-post-options-menu-color/154230)

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**Author:** [@Slowhand](https://meta.discourse.org/u/Slowhand)\
**Antwoorden:** 4\
**Laatst bijgewerkt:** [10 juni 2020 om 18:42 UTC](https://meta.discourse.org/t/wrench-tools-post-options-menu-color/154230 "2020-06-10T18:42:18Z")

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I did a search but got hundreds of results, I did look for quite a while. Our forum does not the option to change from white to grey or dark, so it’s blindingly white all the time. Recently, the Wrench Tools & Post Opt…

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## [How find tags id to add tags when create topic via API](https://meta.discourse.org/t/how-find-tags-id-to-add-tags-when-create-topic-via-api/84387)

<div class="topic-metadata">

**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\
**Antwoorden:** 5\
**Laatst bijgewerkt:** [10 juni 2020 om 15:21 UTC](https://meta.discourse.org/t/how-find-tags-id-to-add-tags-when-create-topic-via-api/84387 "2020-06-10T15:21:17Z")

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I wanna create topic via API How find tags id to add tags when create topic via API Thank!

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## [Trouble with embedding](https://meta.discourse.org/t/trouble-with-embedding/154395)

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**Author:** [@kuba-orlik](https://meta.discourse.org/u/kuba-orlik)\
**Antwoorden:** 0\
**Laatst bijgewerkt:** [10 juni 2020 om 09:26 UTC](https://meta.discourse.org/t/trouble-with-embedding/154395 "2020-06-10T09:26:41Z")

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I’ve ran into an issue while setting up Discourse as a comment system for our blog. We’ve set up a proper whitelist: And we’re using this embed code: \<div id='discourse-comments'\>\</div\> \<script type="text/javascri…

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## [How to know why posts in the queue require approval?](https://meta.discourse.org/t/how-to-know-why-posts-in-the-queue-require-approval/154328)

<div class="topic-metadata">

**Author:** [@deucesrgood](https://meta.discourse.org/u/deucesrgood)\
**Antwoorden:** 4\
**Laatst bijgewerkt:** [10 juni 2020 om 07:15 UTC](https://meta.discourse.org/t/how-to-know-why-posts-in-the-queue-require-approval/154328 "2020-06-10T07:15:25Z")

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Hello, Is there a way to have a clear idea of why a topic or comment is pending approval? I understand it could range from a simple “User typing too fast” (bot warning) to profanity. But having the reason behind could …

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## [GlobalSetting.use\_s3? - false](https://meta.discourse.org/t/globalsetting-use-s3-false/145088)

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**Author:** [@eextra](https://meta.discourse.org/u/eextra)\
**Antwoorden:** 3\
**Laatst bijgewerkt:** [10 juni 2020 om 06:47 UTC](https://meta.discourse.org/t/globalsetting-use-s3-false/145088 "2020-06-10T06:47:10Z")

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Try to solve the problem with file migration to s3. The first thing is that the command returns GlobalSetting.use\_s3? false And now the question. If loading new images works (i.e. S3 is set well) then what causes thi…

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## [Twitter link preview broken](https://meta.discourse.org/t/twitter-link-preview-broken/154381)

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**Author:** [@Yu\_Gong1](https://meta.discourse.org/u/Yu_Gong1)\
**Antwoorden:** 1\
**Laatst bijgewerkt:** [10 juni 2020 om 06:30 UTC](https://meta.discourse.org/t/twitter-link-preview-broken/154381 "2020-06-10T06:30:33Z")

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Twitter links preview seems to be broken on our site hosted my discourse but works on Meta :open\_mouth:

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## [Any objection to adding an SSO IDP parameter?](https://meta.discourse.org/t/any-objection-to-adding-an-sso-idp-parameter/154299)

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**Author:** [@Amethi](https://meta.discourse.org/u/Amethi)\
**Antwoorden:** 1\
**Laatst bijgewerkt:** [9 juni 2020 om 14:54 UTC](https://meta.discourse.org/t/any-objection-to-adding-an-sso-idp-parameter/154299 "2020-06-09T14:54:07Z")

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I would like to add an optional parameter to the /session/sso path that the controller would add onto the IDP request URL. The purpose is to tell the IDP which authentication flow to initiate, i.e. social login or local …

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## [Should I set TL4 for staff users (moderators)?](https://meta.discourse.org/t/should-i-set-tl4-for-staff-users-moderators/81211)

<div class="topic-metadata">

**Author:** [@ThiefMaster](https://meta.discourse.org/u/ThiefMaster)\
**Antwoorden:** 5\
**Laatst bijgewerkt:** [22 februari 2018 om 19:51 UTC](https://meta.discourse.org/t/should-i-set-tl4-for-staff-users-moderators/81211 "2018-02-22T19:51:13Z")

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I just checked in my forum and some of our staff members are set as moderators but just have TL2. Is there any reason why I should / should not grant them TL4 as well? I guess being a moderator overrides all TL-based res…

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## [Tl0 restrictions on users from trusted sources](https://meta.discourse.org/t/tl0-restrictions-on-users-from-trusted-sources/154366)

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**Author:** [@chaddyer](https://meta.discourse.org/u/chaddyer)\
**Antwoorden:** 2\
**Laatst bijgewerkt:** [10 juni 2020 om 01:47 UTC](https://meta.discourse.org/t/tl0-restrictions-on-users-from-trusted-sources/154366 "2020-06-10T01:47:39Z")

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What are the non-SSO techniques?

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## [Trying to understand GitHub repositories discourse and discourse\_docker](https://meta.discourse.org/t/trying-to-understand-github-repositories-discourse-and-discourse-docker/154293)

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**Author:** [@EricGT](https://meta.discourse.org/u/EricGT)\
**Antwoorden:** 2\
**Laatst bijgewerkt:** [10 juni 2020 om 01:01 UTC](https://meta.discourse.org/t/trying-to-understand-github-repositories-discourse-and-discourse-docker/154293 "2020-06-10T01:01:13Z")

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In working on an SOP (Standard Operating Procedures) for when our site is self-hosted I am trying to explain to the duck :duck: the difference between the GitHub repositories discourse and discourse\_docker. Following a…

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## [Can I have two domains pointing towards the same IP address without redirect?](https://meta.discourse.org/t/can-i-have-two-domains-pointing-towards-the-same-ip-address-without-redirect/152568)

<div class="topic-metadata">

**Author:** [@Mie\_Goreng](https://meta.discourse.org/u/Mie_Goreng)\
**Antwoorden:** 3\
**Laatst bijgewerkt:** [9 juni 2020 om 23:22 UTC](https://meta.discourse.org/t/can-i-have-two-domains-pointing-towards-the-same-ip-address-without-redirect/152568 "2020-06-09T23:22:50Z")

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I have to different domains registered in godaddy. i have created an A record for both pointing towards the IP address of my digital ocean droplet, however, one of the domains is just redirecting to the other. i want to …

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## [Non www Redirect](https://meta.discourse.org/t/non-www-redirect/154348)

<div class="topic-metadata">

**Author:** [@PaigeLynn96](https://meta.discourse.org/u/PaigeLynn96)\
**Antwoorden:** 1\
**Laatst bijgewerkt:** [9 juni 2020 om 21:53 UTC](https://meta.discourse.org/t/non-www-redirect/154348 "2020-06-09T21:53:08Z")

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Is there a way to set up a redirect from non www to www as I want to move my site from joomla to discourse but not have to use a sub domain or should I just create a landing page and put continue to forums and use a sub …

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## [Hello from Gitpod! (installing on google cloud + automated dev setup)](https://meta.discourse.org/t/hello-from-gitpod-installing-on-google-cloud-automated-dev-setup/128783)

<div class="topic-metadata">

**Author:** [@jankeromnes](https://meta.discourse.org/u/jankeromnes)\
**Antwoorden:** 23\
**Laatst bijgewerkt:** [9 juni 2020 om 14:36 UTC](https://meta.discourse.org/t/hello-from-gitpod-installing-on-google-cloud-automated-dev-setup/128783 "2020-06-09T14:36:30Z")

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Hello Discourse community! :wave: I work on gitpod.io, a free one-click IDE for GitHub. We currently use Spectrum for our community, but we have some troubles with it and we’d love to stand up a Discourse instance to pl…

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## [Sorry, but you cannot send a private message to that user](https://meta.discourse.org/t/sorry-but-you-cannot-send-a-private-message-to-that-user/154310)

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**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Antwoorden:** 3\
**Laatst bijgewerkt:** [9 juni 2020 om 14:33 UTC](https://meta.discourse.org/t/sorry-but-you-cannot-send-a-private-message-to-that-user/154310 "2020-06-09T14:33:53Z")

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Trust Level 1 user on our forum is unable to send private messages to a Trust Level 2 user. Unsure of why. Trust Level 1 is basic requirement for sending private messages. Any ideas? Continuing the discussion from…

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## [Problem accessing plugin admin after restore](https://meta.discourse.org/t/problem-accessing-plugin-admin-after-restore/154169)

<div class="topic-metadata">

**Author:** [@efeefe](https://meta.discourse.org/u/efeefe)\
**Antwoorden:** 4\
**Laatst bijgewerkt:** [9 juni 2020 om 08:24 UTC](https://meta.discourse.org/t/problem-accessing-plugin-admin-after-restore/154169 "2020-06-09T08:24:28Z")

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Hi everyone. I have recently set up a discourse instance using Digital Ocean’s setup script. Apparently all went fine. I then restored a backup from another instance I had de-activated about 4 months ago. It was original…

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## [How to set redis DB ID in Docker container?](https://meta.discourse.org/t/how-to-set-redis-db-id-in-docker-container/56267)

<div class="topic-metadata">

**Author:** [@TomekB](https://meta.discourse.org/u/TomekB)\
**Antwoorden:** 6\
**Laatst bijgewerkt:** [9 juni 2020 om 08:08 UTC](https://meta.discourse.org/t/how-to-set-redis-db-id-in-docker-container/56267 "2020-06-09T08:08:07Z")

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I have one data container and I would like to use several web\_only containers (several forums on separate servers). How to I pass a DB ID to web\_only container so that multiple forums use their own cache? Without this t…

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