# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=348

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 349

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## [Discourse Installed but nothing on domain](https://meta.discourse.org/t/discourse-installed-but-nothing-on-domain/245423)

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**Author:** [@n42](https://meta.discourse.org/u/n42)\
**Replies:** 8\
**Last updated:** [November 14, 2022, 2:01am UTC](https://meta.discourse.org/t/discourse-installed-but-nothing-on-domain/245423 "2022-11-14T02:01:24Z")

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Hi, I followed the standard install guide on a digital ocean droplet with 2gb of RAM, did not use the one-click install but followed the steps to install docker then discourse and in the end i get the message to connect…

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## [.mp4 links do not embed](https://meta.discourse.org/t/mp4-links-do-not-embed/243551)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 7\
**Last updated:** [November 14, 2022, 12:56am UTC](https://meta.discourse.org/t/mp4-links-do-not-embed/243551 "2022-11-14T00:56:29Z")

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I see that link embeds here, but not on my forum, what setting to embed .mp4 links? https://i.imgur.com/00jwOpb.mp4

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## [Sidekiq TCP Error solved by using port 587 (not 25)](https://meta.discourse.org/t/sidekiq-tcp-error-solved-by-using-port-587-not-25/245275)

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**Author:** [@spectre](https://meta.discourse.org/u/spectre)\
**Replies:** 11\
**Last updated:** [November 13, 2022, 9:58pm UTC](https://meta.discourse.org/t/sidekiq-tcp-error-solved-by-using-port-587-not-25/245275 "2022-11-13T21:58:08Z")

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Jobs::HandledExceptionWrapper: Wrapped Net::OpenTimeout: Timeout to open TCP connection to smtp.mailersend.net:25 (exceeds 5 seconds) I’m getting this error .. Does it mean I have to open port 25 for SMTP to function?…

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## [How to simply swap the header logo with CSS to make your site look work related!](https://meta.discourse.org/t/how-to-simply-swap-the-header-logo-with-css-to-make-your-site-look-work-related/110972)

<div class="topic-metadata">

**Author:** [@WaitroseCarpark](https://meta.discourse.org/u/WaitroseCarpark)\
**Replies:** 4\
**Last updated:** [June 11, 2019, 12:06pm UTC](https://meta.discourse.org/t/how-to-simply-swap-the-header-logo-with-css-to-make-your-site-look-work-related/110972 "2019-06-11T12:06:36Z")

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Can’t post to How-To category so thought I’d post here. Lots of my users requested an alternative theme as the default made it obvious they were not on a work-related site. So I created a new theme they could choose so …

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## [Shared drafts are not Watched](https://meta.discourse.org/t/shared-drafts-are-not-watched/242577)

<div class="topic-metadata">

**Author:** [@Chandra](https://meta.discourse.org/u/Chandra)\
**Replies:** 11\
**Last updated:** [November 13, 2022, 10:22am UTC](https://meta.discourse.org/t/shared-drafts-are-not-watched/242577 "2022-11-13T10:22:58Z")

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It appears that when a shared draft is finally published after team edits, it is not considered a new topic. No emails are sent out to members who are watching first post for the category. I believe it should trigger e…

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## [How to make TOC ignore a header?](https://meta.discourse.org/t/how-to-make-toc-ignore-a-header/276207)

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**Author:** [@Anders\_Johansson](https://meta.discourse.org/u/Anders_Johansson)\
**Replies:** 1\
**Last updated:** [November 12, 2022, 8:51pm UTC](https://meta.discourse.org/t/how-to-make-toc-ignore-a-header/276207 "2022-11-12T20:51:40Z")

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Is there a way to make the TOC ignore a header?

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## [Fresh Discourse/Docker install wont send mails](https://meta.discourse.org/t/fresh-discourse-docker-install-wont-send-mails/245255)

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**Author:** [@funktionierbar](https://meta.discourse.org/u/funktionierbar)\
**Replies:** 3\
**Last updated:** [November 12, 2022, 12:56pm UTC](https://meta.discourse.org/t/fresh-discourse-docker-install-wont-send-mails/245255 "2022-11-12T12:56:06Z")

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Hi people, I want to switch a long standing forum from phpBB3 to Discourse. I managed to setup the Docker, and am able to access the Initial Setup. Unfortunately there is no mail being sent, so i can’t finish the init. …

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## [All groups are not anymore displayed in group page](https://meta.discourse.org/t/all-groups-are-not-anymore-displayed-in-group-page/244964)

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**Author:** [@erik\_a](https://meta.discourse.org/u/erik_a)\
**Replies:** 3\
**Last updated:** [November 11, 2022, 8:29am UTC](https://meta.discourse.org/t/all-groups-are-not-anymore-displayed-in-group-page/244964 "2022-11-11T08:29:49Z")

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Hello. First, thank you to the team for all the great job for Discourse ! Since 2.9.0.beta11, the group page ( mydomain/g ) shows only 2 groups. If I filter by name, I can find the other groups. The request /g.json s…

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## [Plugin page breaks with AdBlockers](https://meta.discourse.org/t/plugin-page-breaks-with-adblockers/245332)

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**Author:** [@orangeandblack5](https://meta.discourse.org/u/orangeandblack5)\
**Replies:** 4\
**Last updated:** [November 11, 2022, 7:58pm UTC](https://meta.discourse.org/t/plugin-page-breaks-with-adblockers/245332 "2022-11-11T19:58:49Z")

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Hi, Both admins of our site have had issues recently accessing plugin settings on our respective browsers (Brave and Firefox). Edge does not seem to have this issue. It’s possible this is related to the recent update (…

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## [Your new web server is ready to use](https://meta.discourse.org/t/your-new-web-server-is-ready-to-use/242822)

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**Author:** [@spectre](https://meta.discourse.org/u/spectre)\
**Replies:** 5\
**Last updated:** [November 11, 2022, 4:44pm UTC](https://meta.discourse.org/t/your-new-web-server-is-ready-to-use/242822 "2022-11-11T16:44:37Z")

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Hey guys, Just finished installing fresh discourse on a fresh subdomain on Ubuntu 22.04 LTS, with NO errors at all but got this instead of the login page: Any ideas what went wrong??

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## [2.9.0.beta11: slow query](https://meta.discourse.org/t/2-9-0-beta11-slow-query/243955)

<div class="topic-metadata">

**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 2\
**Last updated:** [November 11, 2022, 12:22pm UTC](https://meta.discourse.org/t/2-9-0-beta11-slow-query/243955 "2022-11-11T12:22:10Z")

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We just upgraded from 2.9.0beta8 to latest and notice quite a bit of slowdown in some areas like the initial load, or viewing some longer topics. What stands out is the following query, which takes over 90% of the proce…

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## [The s3 cdn url setting makes no effect](https://meta.discourse.org/t/the-s3-cdn-url-setting-makes-no-effect/245078)

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**Author:** [@shaoyaoqian](https://meta.discourse.org/u/shaoyaoqian)\
**Replies:** 9\
**Last updated:** [November 11, 2022, 2:51am UTC](https://meta.discourse.org/t/the-s3-cdn-url-setting-makes-no-effect/245078 "2022-11-11T02:51:49Z")

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Hi everyone! The s3 cdn url setting works well for photos but it makes no effect for other kinds of files. It appears that the s3 cdn url was replaced by the endpoint url for uploaded files. for example, my s3 cdn url …

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## [How to get Discourse to expand topics?](https://meta.discourse.org/t/how-to-get-discourse-to-expand-topics/245263)

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**Author:** [@EGreg](https://meta.discourse.org/u/EGreg)\
**Replies:** 1\
**Last updated:** [November 11, 2022, 1:31am UTC](https://meta.discourse.org/t/how-to-get-discourse-to-expand-topics/245263 "2022-11-11T01:31:39Z")

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When I post a topic like this in your Discourse it expands: But scroll to the bottom of the linked page … why doesn’t it expand links there? Am I missing some kind of configuration?

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## [Rate limit errors although IP is whitelisted](https://meta.discourse.org/t/rate-limit-errors-although-ip-is-whitelisted/233656)

<div class="topic-metadata">

**Author:** [@sithmein](https://meta.discourse.org/u/sithmein)\
**Replies:** 3\
**Last updated:** [November 10, 2022, 10:56pm UTC](https://meta.discourse.org/t/rate-limit-errors-although-ip-is-whitelisted/233656 "2022-11-10T22:56:14Z")

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We are using Discourse in a Docker container. We have rate limits set up with a whitelisted IP. However, we are still getting rate limit errors when making requests from that IP. I’m pretty sure the nginx configuration i…

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## [Site unavailable: ERR\_CONNECTION\_TIMED\_OUT](https://meta.discourse.org/t/site-unavailable-err-connection-timed-out/245252)

<div class="topic-metadata">

**Author:** [@michaeljaprdan](https://meta.discourse.org/u/michaeljaprdan)\
**Replies:** 1\
**Last updated:** [November 10, 2022, 10:04pm UTC](https://meta.discourse.org/t/site-unavailable-err-connection-timed-out/245252 "2022-11-10T22:04:28Z")

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I need little help here, so when i came to open my computer, after that i went to my forum and i got this error that i never seen before, here it is: It just me or what?

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## [Using published pages in iframes on Ghost](https://meta.discourse.org/t/using-published-pages-in-iframes-on-ghost/245198)

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**Author:** [@denvergeeks](https://meta.discourse.org/u/denvergeeks)\
**Replies:** 2\
**Last updated:** [November 10, 2022, 8:02pm UTC](https://meta.discourse.org/t/using-published-pages-in-iframes-on-ghost/245198 "2022-11-10T20:02:53Z")

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Anyone know the most elegant way (or any way, for that matter) I might be able to use my Published pages in iFrames on one of my Ghost sites? I have: DISCOURSE\_ENABLE\_CORS: true in my app.yml Added the Ghost site …

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## [Flag reason/s](https://meta.discourse.org/t/flag-reason-s/244417)

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**Author:** [@Michel\_Gignac](https://meta.discourse.org/u/Michel_Gignac)\
**Replies:** 4\
**Last updated:** [November 10, 2022, 7:47pm UTC](https://meta.discourse.org/t/flag-reason-s/244417 "2022-11-10T19:47:16Z")

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Is it me or flag\_reson and flag\_reasons are all replaced with the full descriptive reason. i.e.: {« off\_topic »=\>« Votre message a été signalé comme étant \*\*hors sujet\*\* : la communauté considère qu’il ne correspond pas…

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## [Creating iOS and android apps](https://meta.discourse.org/t/creating-ios-and-android-apps/245153)

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**Author:** [@Duane\_Whitcomb](https://meta.discourse.org/u/Duane_Whitcomb)\
**Replies:** 4\
**Last updated:** [November 10, 2022, 6:17pm UTC](https://meta.discourse.org/t/creating-ios-and-android-apps/245153 "2022-11-10T18:17:45Z")

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When I installed the Discourse Hub app on my android phone and connected my site - hub.FiddleQuest.com - it created a separate app. That was a pleasant surprise! But when I went through the same steps on another android…

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## [Sync SSO node.js implementation](https://meta.discourse.org/t/sync-sso-node-js-implementation/168333)

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**Author:** [@zcuric](https://meta.discourse.org/u/zcuric)\
**Replies:** 1\
**Last updated:** [November 10, 2022, 3:16pm UTC](https://meta.discourse.org/t/sync-sso-node-js-implementation/168333 "2022-11-10T15:16:43Z")

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Here is example with NodeJS if anyone needs it: 'use strict'; const axios = require('axios'); const crypto = require('crypto'); const qs = require('querystring'); const config = require('./config'); function getHash(d…

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## [Users keep receiving notifications for the same post](https://meta.discourse.org/t/users-keep-receiving-notifications-for-the-same-post/119788)

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**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 4\
**Last updated:** [June 8, 2019, 12:00pm UTC](https://meta.discourse.org/t/users-keep-receiving-notifications-for-the-same-post/119788 "2019-06-08T12:00:26Z")

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Hi, On several topics, I have users who keep getting a new reply notifications. I noticed that these post Ids appear in the retry log, making me wonder if Discourse keeps trying to notify these missing users and in the …

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## [How to deactive account of those users who're not receiving emails](https://meta.discourse.org/t/how-to-deactive-account-of-those-users-whore-not-receiving-emails/244982)

<div class="topic-metadata">

**Author:** [@Bathinda](https://meta.discourse.org/u/Bathinda)\
**Replies:** 4\
**Last updated:** [November 10, 2022, 12:42pm UTC](https://meta.discourse.org/t/how-to-deactive-account-of-those-users-whore-not-receiving-emails/244982 "2022-11-10T12:42:57Z")

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Searched enough before posting: I found that there are hundreds of users to whom my site emails are bouncing off for non-existent/wrong email addresses. Is there some data query or other way to find the list of all in…

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## [Site goes down during upgrade](https://meta.discourse.org/t/site-goes-down-during-upgrade/245084)

<div class="topic-metadata">

**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 3\
**Last updated:** [November 10, 2022, 11:20am UTC](https://meta.discourse.org/t/site-goes-down-during-upgrade/245084 "2022-11-10T11:20:23Z")

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Hello, Recently, while upgrading, my site starts returning a 500. This only happens while the site is upgrading. This is the first time this has happened, but I would like to know how to prevent it, as an inconclus…

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## [Is it possible to include Wordpress content in the same index as Discourse?](https://meta.discourse.org/t/is-it-possible-to-include-wordpress-content-in-the-same-index-as-discourse/245118)

<div class="topic-metadata">

**Author:** [@JacobDK](https://meta.discourse.org/u/JacobDK)\
**Replies:** 2\
**Last updated:** [November 10, 2022, 10:15am UTC](https://meta.discourse.org/t/is-it-possible-to-include-wordpress-content-in-the-same-index-as-discourse/245118 "2022-11-10T10:15:34Z")

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Would it be possible to have wordpress content in the same index as discourse ? So when using algolia in wordpress and discourse they give similar results ? I just want to search the same “database” of course in both my …

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## [Is it possible to import caldev, etc into a calendar?](https://meta.discourse.org/t/is-it-possible-to-import-caldev-etc-into-a-calendar/245108)

<div class="topic-metadata">

**Author:** [@Keph](https://meta.discourse.org/u/Keph)\
**Replies:** 0\
**Last updated:** [November 1, 2022, 7:39pm UTC](https://meta.discourse.org/t/is-it-possible-to-import-caldev-etc-into-a-calendar/245108 "2022-11-01T19:39:20Z")

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Is it possible to import external appointment lists (caldav etc.) into the calendar?

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## [Enabling chat changes the padding of main-outlet on mobile](https://meta.discourse.org/t/enabling-chat-changes-the-padding-of-main-outlet-on-mobile/245072)

<div class="topic-metadata">

**Author:** [@piffy](https://meta.discourse.org/u/piffy)\
**Replies:** 9\
**Last updated:** [November 9, 2022, 7:33pm UTC](https://meta.discourse.org/t/enabling-chat-changes-the-padding-of-main-outlet-on-mobile/245072 "2022-11-09T19:33:38Z")

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Enabling chat changes the padding on my main-outlet on mobile like so: before after The relevant chat CSS is here: (padding is overwritten from 1em to 0) I understand that it’s still under development and thi…

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## [Cannot enable personal messages no matter what](https://meta.discourse.org/t/cannot-enable-personal-messages-no-matter-what/245061)

<div class="topic-metadata">

**Author:** [@wlandgraf](https://meta.discourse.org/u/wlandgraf)\
**Replies:** 2\
**Last updated:** [November 10, 2022, 12:30am UTC](https://meta.discourse.org/t/cannot-enable-personal-messages-no-matter-what/245061 "2022-11-10T00:30:10Z")

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Using 2.9.0.beta11. It looks like in 2.9.0.beta10, the settings “enable personal messages” was changed. I tried the brute force and added all groups to it: However, I still can’t send personal messages in topics: …

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## [Discourse-github not posting any linkback](https://meta.discourse.org/t/discourse-github-not-posting-any-linkback/176045)

<div class="topic-metadata">

**Author:** [@Jellyfrog](https://meta.discourse.org/u/Jellyfrog)\
**Replies:** 4\
**Last updated:** [November 10, 2022, 12:00am UTC](https://meta.discourse.org/t/discourse-github-not-posting-any-linkback/176045 "2022-11-10T00:00:58Z")

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After installing the plugin and configured; enable discourse github plugin github linkback enabled github linkback projects github linkback access token (token with public\_repo enabled) I tried via curl like so; curl…

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## [How to rename a column's header?](https://meta.discourse.org/t/how-to-rename-a-columns-header/270657)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 2\
**Last updated:** [November 9, 2022, 10:35pm UTC](https://meta.discourse.org/t/how-to-rename-a-columns-header/270657 "2022-11-09T22:35:02Z")

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I didn’t find out how to edit a column’s title text in the editor :thinking:

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## [Deleting the About topics](https://meta.discourse.org/t/deleting-the-about-topics/271404)

<div class="topic-metadata">

**Author:** [@Faizan\_Zahid](https://meta.discourse.org/u/Faizan_Zahid)\
**Replies:** 7\
**Last updated:** [November 9, 2022, 10:20pm UTC](https://meta.discourse.org/t/deleting-the-about-topics/271404 "2022-11-09T22:20:32Z")

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When deleting a post, it will delete the topic itself too, if there was only 1 post, correct? I have noticed that this does not allow the system topics/posts to be deleted. E.g if i want to delete the about topic for ca…

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## [Discourse stopped working on Raspberry Pi 4](https://meta.discourse.org/t/discourse-stopped-working-on-raspberry-pi-4/245032)

<div class="topic-metadata">

**Author:** [@Marcell\_Csendes](https://meta.discourse.org/u/Marcell_Csendes)\
**Replies:** 12\
**Last updated:** [November 9, 2022, 10:09pm UTC](https://meta.discourse.org/t/discourse-stopped-working-on-raspberry-pi-4/245032 "2022-11-09T22:09:44Z")

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Hey, So I have been running Discourse for a long time without any trouble, but I experienced slowness and some issues with the Discourse yesterday while trying to update, when tried to update it, there was no output of …

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