# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=352&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 353

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## [Trying to install apache2](https://meta.discourse.org/t/trying-to-install-apache2/152592)

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**Author:** [@nekodroid](https://meta.discourse.org/u/nekodroid)\
**Replies:** 7\
**Last updated:** [May 25, 2020, 1:38pm UTC](https://meta.discourse.org/t/trying-to-install-apache2/152592 "2020-05-25T13:38:37Z")

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Hello, As title says I’ve ran sudo apt install apache2. The server won’t start and this is the error : (98)Address already in use: AH00072: make\_sock: could not bind to address \[::\]:80 (98)Address already in use: AH00…

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## [Help me setup many websites on one VPS](https://meta.discourse.org/t/help-me-setup-many-websites-on-one-vps/152585)

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**Author:** [@hinhsymo](https://meta.discourse.org/u/hinhsymo)\
**Replies:** 3\
**Last updated:** [May 25, 2020, 10:15am UTC](https://meta.discourse.org/t/help-me-setup-many-websites-on-one-vps/152585 "2020-05-25T10:15:00Z")

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Hi support ! i have one VPS 2G ram - i want to setup 3 website discourse on 1 VPS i view link: How to Install Discourse Forum with Nginx on Ubuntu 16.04 Step 1 - Install Docker on Ubuntu 16.04 Step 2 - Install and co…

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## [Help me code menu top same image](https://meta.discourse.org/t/help-me-code-menu-top-same-image/152177)

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**Author:** [@hinhsymo](https://meta.discourse.org/u/hinhsymo)\
**Replies:** 5\
**Last updated:** [May 25, 2020, 6:53am UTC](https://meta.discourse.org/t/help-me-code-menu-top-same-image/152177 "2020-05-25T06:53:20Z")

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hi support ! thank for read topic i need code menu top same image Link: https://try.discourse.org/ Thank !

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## [Quick question about site backups](https://meta.discourse.org/t/quick-question-about-site-backups/152558)

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**Author:** [@adiru](https://meta.discourse.org/u/adiru)\
**Replies:** 4\
**Last updated:** [May 25, 2020, 12:36am UTC](https://meta.discourse.org/t/quick-question-about-site-backups/152558 "2020-05-25T00:36:55Z")

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If later on I want to switch from discourse hosting to my own server, does the site backups suffice? Right now i’m hosting on/with Discourse, and I see there is option for backups. I do a backup and then when I go to cl…

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## [Automatically creating a user when logging in with Webflow/Memberspace](https://meta.discourse.org/t/automatically-creating-a-user-when-logging-in-with-webflow-memberspace/152536)

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**Author:** [@jujudk](https://meta.discourse.org/u/jujudk)\
**Replies:** 1\
**Last updated:** [May 24, 2020, 10:11pm UTC](https://meta.discourse.org/t/automatically-creating-a-user-when-logging-in-with-webflow-memberspace/152536 "2020-05-24T22:11:22Z")

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Hi, I’ve built a project using Webflow and a member’s area using Memberspace. I’ve added Discourse using DigitalOcean (after lots of online step-by-step tutorials) and wondering if there is a way to automatically add a …

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## [More than two levels of \[details\]](https://meta.discourse.org/t/more-than-two-levels-of-details/152421)

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**Author:** [@Humpe](https://meta.discourse.org/u/Humpe)\
**Replies:** 6\
**Last updated:** [May 24, 2020, 9:08pm UTC](https://meta.discourse.org/t/more-than-two-levels-of-details/152421 "2020-05-24T21:08:17Z")

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Hi @ll, to categorize things within a single post, I would like to use the \[details\] tag to create many sub-levels. However, the Discourse code stops interpreting the \[details\] tag after two sub-levels. Is there any way…

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## [Avatars lost after restore. How to get them back?](https://meta.discourse.org/t/avatars-lost-after-restore-how-to-get-them-back/148223)

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**Author:** [@ariznaf](https://meta.discourse.org/u/ariznaf)\
**Replies:** 59\
**Last updated:** [May 24, 2020, 5:08pm UTC](https://meta.discourse.org/t/avatars-lost-after-restore-how-to-get-them-back/148223 "2020-05-24T17:08:34Z")

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I have made a clean install of discourse an restored the backup that was taken this same night (using the discourse interface to do the backup and restore). The backup was made of the database and uploads. After restor…

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## [How to migrate from one Digitalocean Droplet to a another Droplet in a different Digitalocean account](https://meta.discourse.org/t/how-to-migrate-from-one-digitalocean-droplet-to-a-another-droplet-in-a-different-digitalocean-account/152475)

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**Author:** [@Schoebi](https://meta.discourse.org/u/Schoebi)\
**Replies:** 2\
**Last updated:** [May 24, 2020, 6:05am UTC](https://meta.discourse.org/t/how-to-migrate-from-one-digitalocean-droplet-to-a-another-droplet-in-a-different-digitalocean-account/152475 "2020-05-24T06:05:39Z")

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Following Move your Discourse Instance to a Different Server I made a backup within Discourse and restored it on the new discourse instance. But it didn’t affect the content or anything on the new instance. Do I have to …

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## [Discourse a SSO provider for Wordpress](https://meta.discourse.org/t/discourse-a-sso-provider-for-wordpress/29934)

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**Author:** [@ankh2054](https://meta.discourse.org/u/ankh2054)\
**Replies:** 10\
**Last updated:** [May 23, 2020, 11:41pm UTC](https://meta.discourse.org/t/discourse-a-sso-provider-for-wordpress/29934 "2020-05-23T23:41:23Z")

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Hi all, Im looking at implementing a solution in wordpress where discourse becomes the SSO provider. I already have 1000+ users on discourse and want to allow users to have accounts on the wordpress site. Does anyone …

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## [Use WWW rather than sub.domian](https://meta.discourse.org/t/use-www-rather-than-sub-domian/152488)

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**Author:** [@PaigeLynn96](https://meta.discourse.org/u/PaigeLynn96)\
**Replies:** 1\
**Last updated:** [May 23, 2020, 9:08pm UTC](https://meta.discourse.org/t/use-www-rather-than-sub-domian/152488 "2020-05-23T21:08:21Z")

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Is there an easy way to set up the domain on the top level rather than sub.domain.com

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## [Can't restore a snapshot instance](https://meta.discourse.org/t/cant-restore-a-snapshot-instance/152089)

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**Author:** [@eextra](https://meta.discourse.org/u/eextra)\
**Replies:** 5\
**Last updated:** [May 23, 2020, 9:01pm UTC](https://meta.discourse.org/t/cant-restore-a-snapshot-instance/152089 "2020-05-23T21:01:17Z")

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I can’t restore a snapshot instance. I’m testing in different ways. Installation, forum backup works well, but I’m concerned about restoring a snapshot instance from lightsail. I restore the image and everything works …

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## [Insert Date / Time Question](https://meta.discourse.org/t/insert-date-time-question/140792)

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**Author:** [@Slowhand](https://meta.discourse.org/u/Slowhand)\
**Replies:** 17\
**Last updated:** [May 23, 2020, 8:13pm UTC](https://meta.discourse.org/t/insert-date-time-question/140792 "2020-05-23T20:13:42Z")

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When entering a date/time for today, it shows up as The next day, it shows as Then - Finally, it shows the actual date / time Would it be possible to skip all that stuff and just always show the date & time?

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## [Remove Discourse from search engine](https://meta.discourse.org/t/remove-discourse-from-search-engine/152440)

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**Author:** [@Paul\_WOISARD](https://meta.discourse.org/u/Paul_WOISARD)\
**Replies:** 1\
**Last updated:** [May 23, 2020, 6:19pm UTC](https://meta.discourse.org/t/remove-discourse-from-search-engine/152440 "2020-05-23T18:19:10Z")

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Hello, Could you remove https://dvkbuntu.discourse.group/ from search engine ? We don’t use your forum, but the site will be in firsts of search. Thank you, Best Regards Paul HandyOpenSource/DVKBuntu

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## [Add Flair to existing group retrospectivly](https://meta.discourse.org/t/add-flair-to-existing-group-retrospectivly/152419)

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**Author:** [@smithgt](https://meta.discourse.org/u/smithgt)\
**Replies:** 5\
**Last updated:** [May 23, 2020, 6:12pm UTC](https://meta.discourse.org/t/add-flair-to-existing-group-retrospectivly/152419 "2020-05-23T18:12:25Z")

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I wanted a way to easily identify paid members vs free members on my forum. After a little research, I found the option to automatically add “avatar flair” to groups. This would be sufficient, so I’ve added a flair to …

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## [What is the easiest way to embed a live video?](https://meta.discourse.org/t/what-is-the-easiest-way-to-embed-a-live-video/80487)

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**Author:** [@danielw](https://meta.discourse.org/u/danielw)\
**Replies:** 1\
**Last updated:** [February 13, 2018, 7:02pm UTC](https://meta.discourse.org/t/what-is-the-easiest-way-to-embed-a-live-video/80487 "2018-02-13T19:02:40Z")

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I would like to do a live office hour in my discourse forum. Ideally the video would be the start of the topic and my students could post questions below it. Is Youtube live the simplest option? PS very sorry if this wa…

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## [How to customize Signup page to include Ringcaptcha verification](https://meta.discourse.org/t/how-to-customize-signup-page-to-include-ringcaptcha-verification/152406)

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**Author:** [@wole\_awodipe](https://meta.discourse.org/u/wole_awodipe)\
**Replies:** 2\
**Last updated:** [May 23, 2020, 4:10am UTC](https://meta.discourse.org/t/how-to-customize-signup-page-to-include-ringcaptcha-verification/152406 "2020-05-23T04:10:08Z")

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Please how can i customize the Signup page to include Ringcaptcha verification?

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## [Plugin to extend posts/topics with user custom field](https://meta.discourse.org/t/plugin-to-extend-posts-topics-with-user-custom-field/152396)

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**Author:** [@daggemarren](https://meta.discourse.org/u/daggemarren)\
**Replies:** 0\
**Last updated:** [May 23, 2020, 12:21am UTC](https://meta.discourse.org/t/plugin-to-extend-posts-topics-with-user-custom-field/152396 "2020-05-23T00:21:59Z")

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Hello! My users have a custom field called “Competence” and i would love to show this after the name in posts. Currently its only visible in profile/user-card. Can someone share a snippet for this or guide me. Thanks! …

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## [How to remove sticky top bar?](https://meta.discourse.org/t/how-to-remove-sticky-top-bar/88333)

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**Author:** [@coolstart](https://meta.discourse.org/u/coolstart)\
**Replies:** 4\
**Last updated:** [May 22, 2020, 11:02pm UTC](https://meta.discourse.org/t/how-to-remove-sticky-top-bar/88333 "2020-05-22T23:02:25Z")

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the top bar including logo stays sticky whenever I scroll up and down the page. Acutally I wanna make it sticky only when I scroll up and not sticky when scroll down the page. if it’s not possible then I just wanna rem…

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## [How to fix timestamps for new hosted install](https://meta.discourse.org/t/how-to-fix-timestamps-for-new-hosted-install/152385)

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**Author:** [@cory1](https://meta.discourse.org/u/cory1)\
**Replies:** 2\
**Last updated:** [May 22, 2020, 9:49pm UTC](https://meta.discourse.org/t/how-to-fix-timestamps-for-new-hosted-install/152385 "2020-05-22T21:49:13Z")

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I’ve started a trial for hosted and I’ve been populating the posts myself. I found the feature to change a topic timestamp which I used. However, I used it prior to finishing my replies. So I added a new reply and it …

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## [Redis-cli command to check sidekiq process](https://meta.discourse.org/t/redis-cli-command-to-check-sidekiq-process/152343)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 4\
**Last updated:** [May 22, 2020, 5:48pm UTC](https://meta.discourse.org/t/redis-cli-command-to-check-sidekiq-process/152343 "2020-05-22T17:48:02Z")

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I’m running an import right now to upload to a new Standard Hosting account. It’ll likely be finished before I finish this message. I’m running it with the hostname set that the site will have, so I can’t access the web…

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## [Incorrect IpV4?](https://meta.discourse.org/t/incorrect-ipv4/152323)

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**Author:** [@archie123](https://meta.discourse.org/u/archie123)\
**Replies:** 22\
**Last updated:** [May 22, 2020, 2:32pm UTC](https://meta.discourse.org/t/incorrect-ipv4/152323 "2020-05-22T14:32:32Z")

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Hey! I’m trying to setup my forum in WSL2, and when I put in my forum’s url it says this: I don’t know why this is happening, I got my IP in the terminal, set it in my DNS here:

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## [Help me to append html code on Hamburger Section](https://meta.discourse.org/t/help-me-to-append-html-code-on-hamburger-section/152297)

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**Author:** [@Praba\_Praba](https://meta.discourse.org/u/Praba_Praba)\
**Replies:** 2\
**Last updated:** [May 22, 2020, 12:51pm UTC](https://meta.discourse.org/t/help-me-to-append-html-code-on-hamburger-section/152297 "2020-05-22T12:51:05Z")

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Dear all, I hope all Good.. This is my code.. please have a look \<script\> $.getJSON("https://forum.example.com/directory\_items.json?order=likes\_received&period=monthly", function(data, status) { v…

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## [Cannot read property 'jqXHR' of undefined](https://meta.discourse.org/t/cannot-read-property-jqxhr-of-undefined/58429)

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**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 9\
**Last updated:** [May 22, 2020, 6:56am UTC](https://meta.discourse.org/t/cannot-read-property-jqxhr-of-undefined/58429 "2020-05-22T06:56:18Z")

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I just did a minor change in the privacy policy but when I submitted the edit, it would not complete saving (the saving wheel kept spinning and spinning). While I was waiting, I went to the TOS (in a new browser tab) to …

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## [Is this intentional? Muted category topics show when browsing a category with "all"](https://meta.discourse.org/t/is-this-intentional-muted-category-topics-show-when-browsing-a-category-with-all/152288)

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**Author:** [@incapaz](https://meta.discourse.org/u/incapaz)\
**Replies:** 0\
**Last updated:** [May 22, 2020, 2:58am UTC](https://meta.discourse.org/t/is-this-intentional-muted-category-topics-show-when-browsing-a-category-with-all/152288 "2020-05-22T02:58:54Z")

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Talking about this. (todas = all) I was reading through our #platform-feedback category. We have a private category called moderation review requests, and posts from #platform-feedback:moderation-review-requests kept…

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## [DELETE USER button in review pane](https://meta.discourse.org/t/delete-user-button-in-review-pane/152281)

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**Author:** [@Loki](https://meta.discourse.org/u/Loki)\
**Replies:** 1\
**Last updated:** [May 22, 2020, 1:29am UTC](https://meta.discourse.org/t/delete-user-button-in-review-pane/152281 "2020-05-22T01:29:00Z")

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Here are two posts from our Review pane: The former is TL0 and the latter is TL1. Is the reason for the DELETE USER button on the former simply because they are TL0? Is there any way for that button to be suppressed …

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## [How to import images with RSS Polling plugin](https://meta.discourse.org/t/how-to-import-images-with-rss-polling-plugin/149040)

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**Author:** [@jack-sparrow](https://meta.discourse.org/u/jack-sparrow)\
**Replies:** 1\
**Last updated:** [May 21, 2020, 11:59pm UTC](https://meta.discourse.org/t/how-to-import-images-with-rss-polling-plugin/149040 "2020-05-21T23:59:00Z")

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Hello, I’ve just installed the RSS Polling plugin to our discourse forum and it works quite well. The post of our blog on medium has been automatically imported on our discourse forum. Unfortunatelly images have not bee…

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## [Page speed results and speed results are really very slow in new update](https://meta.discourse.org/t/page-speed-results-and-speed-results-are-really-very-slow-in-new-update/85377)

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**Author:** [@Pramvir\_Rathee](https://meta.discourse.org/u/Pramvir_Rathee)\
**Replies:** 5\
**Last updated:** [May 21, 2020, 8:57pm UTC](https://meta.discourse.org/t/page-speed-results-and-speed-results-are-really-very-slow-in-new-update/85377 "2020-05-21T20:57:10Z")

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Being On 4 cores of Intel CPU there is significant drop of speed after i updated the discourse. I recently Updated my discourse (its pgsql database was also updated) and now its very very slow. 8GB Digital Ocean Dropl…

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## [Wordpress Discourse Widgets Plugin Not Working](https://meta.discourse.org/t/wordpress-discourse-widgets-plugin-not-working/100687)

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**Author:** [@jidetheblogger](https://meta.discourse.org/u/jidetheblogger)\
**Replies:** 6\
**Last updated:** [May 21, 2020, 5:07pm UTC](https://meta.discourse.org/t/wordpress-discourse-widgets-plugin-not-working/100687 "2020-05-21T17:07:35Z")

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The WordPress Discourse Widgets plugin is not working. Can anyone here suggest a way of fixing it, maybe by editing it’s files ?

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## [How safe is a closed category?](https://meta.discourse.org/t/how-safe-is-a-closed-category/152190)

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**Author:** [@albtuz](https://meta.discourse.org/u/albtuz)\
**Replies:** 4\
**Last updated:** [May 21, 2020, 9:55am UTC](https://meta.discourse.org/t/how-safe-is-a-closed-category/152190 "2020-05-21T09:55:57Z")

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Say that I have a category A where only a certain group X has Create / Reply / See access. This might sound stupid but I must ask, sorry for my ignorance. Can sensitive topics be held within A by X members with 100% ce…

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## [Changing the notification email with NON self-hosted discourse](https://meta.discourse.org/t/changing-the-notification-email-with-non-self-hosted-discourse/152191)

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**Author:** [@albtuz](https://meta.discourse.org/u/albtuz)\
**Replies:** 2\
**Last updated:** [May 21, 2020, 9:30am UTC](https://meta.discourse.org/t/changing-the-notification-email-with-non-self-hosted-discourse/152191 "2020-05-21T09:30:22Z")

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At the moment, my forum (hosted by a discourse-provided server) is using the default email for communication to users. The myforum@discoursemail.com one, to be clear. Say I want that email to be branded and change it to…

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