# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=354

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 355

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## [Keycloak, Discourse and SAML again](https://meta.discourse.org/t/keycloak-discourse-and-saml-again/165732)

<div class="topic-metadata">

**Author:** [@nahimov](https://meta.discourse.org/u/nahimov)\
**Replies:** 1\
**Last updated:** [October 19, 2022, 3:31pm UTC](https://meta.discourse.org/t/keycloak-discourse-and-saml-again/165732 "2022-10-19T15:31:04Z")

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I somehow configured Keycloak for SAML authorization with Discourse, even transparent user creation works. But now there is a problem with passing user fields. I configured the following field mapping in Keycloak SAML …

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## [Badge for TL0](https://meta.discourse.org/t/badge-for-tl0/242346)

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**Author:** [@Shirly\_Nowak](https://meta.discourse.org/u/Shirly_Nowak)\
**Replies:** 2\
**Last updated:** [October 19, 2022, 11:49am UTC](https://meta.discourse.org/t/badge-for-tl0/242346 "2022-10-19T11:49:55Z")

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Hi everyone! I’m about to launch a community and wanted to know if it’s possible to create a badge that is delivered as a welcome badge. So I understand it should work as the badges for the rest of TLs, just that this …

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## [Docker subfolder install not working due to Ember-CLI proxy error?](https://meta.discourse.org/t/docker-subfolder-install-not-working-due-to-ember-cli-proxy-error/242217)

<div class="topic-metadata">

**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**Replies:** 6\
**Last updated:** [October 18, 2022, 9:42pm UTC](https://meta.discourse.org/t/docker-subfolder-install-not-working-due-to-ember-cli-proxy-error/242217 "2022-10-18T21:42:49Z")

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(I’ve tagged this unsupported-install but would appreciate guru input regardless :slight\_smile:) Guys, I’m trying to run a basic Discourse image in a simple-ish(?) multi docker container setup via Docker Compose. Here’…

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## [Text after attachment link will not be rendered due to Inline PDF Previews theme component](https://meta.discourse.org/t/text-after-attachment-link-will-not-be-rendered-due-to-inline-pdf-previews-theme-component/242325)

<div class="topic-metadata">

**Author:** [@thoka](https://meta.discourse.org/u/thoka)\
**Replies:** 1\
**Last updated:** [October 19, 2022, 9:40am UTC](https://meta.discourse.org/t/text-after-attachment-link-will-not-be-rendered-due-to-inline-pdf-previews-theme-component/242325 "2022-10-19T09:40:35Z")

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In my discourse “text after” is missing in the rendering of Text before \[file.pdf|attachment\](upload://oTcQPr8BPk5ffpUXRuW3CKe4fyD.pdf) text after although the preview while editing looks fine. Text before file.pdf …

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## [One admin restarted the forum while another was updating. How to fix](https://meta.discourse.org/t/one-admin-restarted-the-forum-while-another-was-updating-how-to-fix/242324)

<div class="topic-metadata">

**Author:** [@Jakes4050](https://meta.discourse.org/u/Jakes4050)\
**Replies:** 2\
**Last updated:** [October 19, 2022, 8:57am UTC](https://meta.discourse.org/t/one-admin-restarted-the-forum-while-another-was-updating-how-to-fix/242324 "2022-10-19T08:57:55Z")

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Good day I was updating our forum from within Discourse. Another admin decided to restart Discourse halfway through the updates. Now we cant get into the forum except by ssh. How do I fix this. I have tried rebuilding b…

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## [Usercards on mobile](https://meta.discourse.org/t/usercards-on-mobile/242291)

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**Author:** [@P2W](https://meta.discourse.org/u/P2W)\
**Replies:** 2\
**Last updated:** [October 19, 2022, 8:48am UTC](https://meta.discourse.org/t/usercards-on-mobile/242291 "2022-10-19T08:48:51Z")

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Appears something is wrong.. this is how usercards appear on mobile. They aren’t centered and I can interact with them.

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## [Can a moderator disapprove a flag after it has been approved?](https://meta.discourse.org/t/can-a-moderator-disapprove-a-flag-after-it-has-been-approved/242046)

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**Author:** [@S\_B\_2\_Go](https://meta.discourse.org/u/S_B_2_Go)\
**Replies:** 2\
**Last updated:** [October 19, 2022, 8:12am UTC](https://meta.discourse.org/t/can-a-moderator-disapprove-a-flag-after-it-has-been-approved/242046 "2022-10-19T08:12:52Z")

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Can a moderator disapprove a flag after it has been approved? I don’t find an option to do so. The flagging was not required as the posts were moved. The post was flagged by an evil mod. I don’t want to get rid of him. …

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## [VERP bounce replies ignored when using Mailgun](https://meta.discourse.org/t/verp-bounce-replies-ignored-when-using-mailgun/118928)

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**Author:** [@Dannii](https://meta.discourse.org/u/Dannii)\
**Replies:** 4\
**Last updated:** [May 29, 2019, 1:05am UTC](https://meta.discourse.org/t/verp-bounce-replies-ignored-when-using-mailgun/118928 "2019-05-29T01:05:09Z")

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I’ve set up email bouncing with Mailgun as described in Configure VERP to handle bouncing e-mails Most bounces are handled by Mailgun and then processed through the Discourse API. But some bounces are sent directly to …

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## [Hide sub-categories in hamburger menu](https://meta.discourse.org/t/hide-sub-categories-in-hamburger-menu/242293)

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**Author:** [@Julie\_Dee](https://meta.discourse.org/u/Julie_Dee)\
**Replies:** 3\
**Last updated:** [October 19, 2022, 5:18am UTC](https://meta.discourse.org/t/hide-sub-categories-in-hamburger-menu/242293 "2022-10-19T05:18:13Z")

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I’ve seen a couple of other topics asking about this but they’re a bit older and I can’t see if this is possible or how to do it. Is it possible to hide sub-categories in the hamburger menu?

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## [What is the name of this theme?](https://meta.discourse.org/t/what-is-the-name-of-this-theme/232404)

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**Author:** [@Dutchman](https://meta.discourse.org/u/Dutchman)\
**Replies:** 6\
**Last updated:** [October 19, 2022, 4:27am UTC](https://meta.discourse.org/t/what-is-the-name-of-this-theme/232404 "2022-10-19T04:27:24Z")

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What is the name of Unreal Engine’s community theme? Or how can i make a theme like that? Unreal Engine Forum

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## [The order of priority to display tags in the topic](https://meta.discourse.org/t/the-order-of-priority-to-display-tags-in-the-topic/242298)

<div class="topic-metadata">

**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\
**Replies:** 0\
**Last updated:** [October 19, 2022, 3:45am UTC](https://meta.discourse.org/t/the-order-of-priority-to-display-tags-in-the-topic/242298 "2022-10-19T03:45:03Z")

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Hello, I have 4 group tag and i wanna displayed tags in order of preference. How can we set up them? Thank you!

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## [Help setting up tiers of membership using Groups](https://meta.discourse.org/t/help-setting-up-tiers-of-membership-using-groups/241881)

<div class="topic-metadata">

**Author:** [@RayJGreen](https://meta.discourse.org/u/RayJGreen)\
**Replies:** 8\
**Last updated:** [October 19, 2022, 2:28am UTC](https://meta.discourse.org/t/help-setting-up-tiers-of-membership-using-groups/241881 "2022-10-19T02:28:27Z")

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We just migrated to Discourse and so far we’re loving it. I’m running into an issue using Groups efficiently and wanted to ask for help with a setup that doesn’t overcomplicate things… We have a coaching program with 2 …

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## [CORS question embedding Blogspot](https://meta.discourse.org/t/cors-question-embedding-blogspot/242236)

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**Author:** [@DonH](https://meta.discourse.org/u/DonH)\
**Replies:** 1\
**Last updated:** [October 19, 2022, 12:17am UTC](https://meta.discourse.org/t/cors-question-embedding-blogspot/242236 "2022-10-19T00:17:54Z")

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Having see our newly embedded (same-domain) Ghost blog one of our members asked if it was possible to do the same with his at Blogspot. I’ve tried but can only get this far: Allowed hosts are: The embedded script…

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## [Email to Message Inbox?](https://meta.discourse.org/t/email-to-message-inbox/112357)

<div class="topic-metadata">

**Author:** [@rkaplan](https://meta.discourse.org/u/rkaplan)\
**Replies:** 5\
**Last updated:** [October 18, 2022, 9:49pm UTC](https://meta.discourse.org/t/email-to-message-inbox/112357 "2022-10-18T21:49:34Z")

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Is it possible to configure Discourse so that I have an email address @ my Discourse domain which goes to my message inbox on Discourse?

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## [Customising the welcome page?](https://meta.discourse.org/t/customising-the-welcome-page/241877)

<div class="topic-metadata">

**Author:** [@obhi](https://meta.discourse.org/u/obhi)\
**Replies:** 3\
**Last updated:** [October 18, 2022, 9:09pm UTC](https://meta.discourse.org/t/customising-the-welcome-page/241877 "2022-10-18T21:09:06Z")

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We would like to modify the default text on our welcome page. I have used Admin \> Customise \> Text to modify the default login\_required.welcome\_message text However, the original text continues to be displayed, e…

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## [Is it possible to edit the “Post hidden by community flags message”?](https://meta.discourse.org/t/is-it-possible-to-edit-the-post-hidden-by-community-flags-message/242247)

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**Author:** [@L\_Brian](https://meta.discourse.org/u/L_Brian)\
**Replies:** 4\
**Last updated:** [October 18, 2022, 6:42pm UTC](https://meta.discourse.org/t/is-it-possible-to-edit-the-post-hidden-by-community-flags-message/242247 "2022-10-18T18:42:03Z")

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Is it possible to edit the “Post hidden by community flags message”?

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## [RSS feeds plugin: perennially "new" topic, from very old item in a feed](https://meta.discourse.org/t/rss-feeds-plugin-perennially-new-topic-from-very-old-item-in-a-feed/239463)

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**Author:** [@craigconstantine](https://meta.discourse.org/u/craigconstantine)\
**Replies:** 4\
**Last updated:** [October 18, 2022, 12:09pm UTC](https://meta.discourse.org/t/rss-feeds-plugin-perennially-new-topic-from-very-old-item-in-a-feed/239463 "2022-10-18T12:09:48Z")

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I have the polling plugin following this RSS feed, https://feeds.captivate.fm/podcast-pontifications/ The plugin creates topics in this category, https://forum.podcaster.community/c/news/24 …but you won’t see anythi…

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## [Discourse Chat vs Chat Integration plugins](https://meta.discourse.org/t/discourse-chat-vs-chat-integration-plugins/242169)

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**Author:** [@P2W](https://meta.discourse.org/u/P2W)\
**Replies:** 4\
**Last updated:** [October 18, 2022, 2:05am UTC](https://meta.discourse.org/t/discourse-chat-vs-chat-integration-plugins/242169 "2022-10-18T02:05:43Z")

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I turned on chat. Do I also need to enable an 0auth with one of the various providers for it to work?

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## [Making group joins automatic to an external pricing plan](https://meta.discourse.org/t/making-group-joins-automatic-to-an-external-pricing-plan/241995)

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**Author:** [@AEW745](https://meta.discourse.org/u/AEW745)\
**Replies:** 17\
**Last updated:** [October 18, 2022, 4:21am UTC](https://meta.discourse.org/t/making-group-joins-automatic-to-an-external-pricing-plan/241995 "2022-10-18T04:21:58Z")

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Hello, I have a self hosted discourse site and I want to connect group joins to my pricing plans on external site to give members access to categories when they purchase a subscription from my website. Any ideas on how t…

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## [Migration to new server: Outgoing email has been disabled for non-staff users](https://meta.discourse.org/t/migration-to-new-server-outgoing-email-has-been-disabled-for-non-staff-users/242123)

<div class="topic-metadata">

**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 3\
**Last updated:** [October 17, 2022, 6:37pm UTC](https://meta.discourse.org/t/migration-to-new-server-outgoing-email-has-been-disabled-for-non-staff-users/242123 "2022-10-17T18:37:48Z")

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After we migrating our self-hosted instance to a different AWS machine, I am seeing this global banner post: Outgoing email has been disabled for non-staff users Does this mean non-staff are not getting email notific…

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## [Theme default option missing?](https://meta.discourse.org/t/theme-default-option-missing/242120)

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**Author:** [@th21](https://meta.discourse.org/u/th21)\
**Replies:** 2\
**Last updated:** [October 17, 2022, 6:36pm UTC](https://meta.discourse.org/t/theme-default-option-missing/242120 "2022-10-17T18:36:15Z")

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I see there is a theme default option when setting the theme on meta, but on my own instance, for most themes, the option is missing, which causes that even if the theme is switched through the hamburger menu, the color …

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## [Any reason not to run "do-release-upgrade"](https://meta.discourse.org/t/any-reason-not-to-run-do-release-upgrade/242049)

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**Author:** [@justin\_gordon](https://meta.discourse.org/u/justin_gordon)\
**Replies:** 6\
**Last updated:** [October 17, 2022, 2:18pm UTC](https://meta.discourse.org/t/any-reason-not-to-run-do-release-upgrade/242049 "2022-10-17T14:18:46Z")

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When I log into Digital ocean, I’m suggested to run do-release-upgrade. Any gotchas? I’ve got about 7 GB of free disk space. Welcome to Ubuntu 16.04.6 LTS (GNU/Linux 4.4.0-210-generic x86\_64) System information as …

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## [WP link back to Discourse not showing when using custom code](https://meta.discourse.org/t/wp-link-back-to-discourse-not-showing-when-using-custom-code/238252)

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**Author:** [@Joep\_Kannegieter](https://meta.discourse.org/u/Joep_Kannegieter)\
**Replies:** 12\
**Last updated:** [October 17, 2022, 9:23am UTC](https://meta.discourse.org/t/wp-link-back-to-discourse-not-showing-when-using-custom-code/238252 "2022-10-17T09:23:58Z")

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Hi there, I have an issue where on the WP side there is no link available to the Discourse forum. Just some answers on forum topics i found about this: All ’ Text Content’ fields are filled in in the WP admin → Plugi…

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## [Message a user via email](https://meta.discourse.org/t/message-a-user-via-email/242052)

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**Author:** [@AlanM](https://meta.discourse.org/u/AlanM)\
**Replies:** 1\
**Last updated:** [October 17, 2022, 8:38am UTC](https://meta.discourse.org/t/message-a-user-via-email/242052 "2022-10-17T08:38:32Z")

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Hi Is it possible to send a personal message to a user via email rather than having to log into our Discourse site via a web browser or app? I tried username@siteURL but it was rejected. The user has messaging enabled …

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## [Integration with Wix.com membership to only let the paid member can access to Discourse](https://meta.discourse.org/t/integration-with-wix-com-membership-to-only-let-the-paid-member-can-access-to-discourse/167931)

<div class="topic-metadata">

**Author:** [@Koichi\_Tsuji](https://meta.discourse.org/u/Koichi_Tsuji)\
**Replies:** 6\
**Last updated:** [October 17, 2022, 1:55am UTC](https://meta.discourse.org/t/integration-with-wix-com-membership-to-only-let-the-paid-member-can-access-to-discourse/167931 "2022-10-17T01:55:58Z")

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We are currently running our website on Wix.com and will introduce the paid membership, where the paid member is only able to access to the contents. I m wondering if any integration is available that the access to our …

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## [Another discourse mystery](https://meta.discourse.org/t/another-discourse-mystery/241764)

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**Author:** [@fuse](https://meta.discourse.org/u/fuse)\
**Replies:** 12\
**Last updated:** [October 16, 2022, 8:36pm UTC](https://meta.discourse.org/t/another-discourse-mystery/241764 "2022-10-16T20:36:10Z")

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I get an AWS cloud watch alert at 9:09pm ET, along with some friends who text me “hey is discourse down?” I can’t ssh into the AWS lightsail instance, and all the metrics are hung/not reporting. Eventually I give up an…

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## [Upgrade failed!](https://meta.discourse.org/t/upgrade-failed/242000)

<div class="topic-metadata">

**Author:** [@justin\_gordon](https://meta.discourse.org/u/justin_gordon)\
**Replies:** 4\
**Last updated:** [October 16, 2022, 12:53pm UTC](https://meta.discourse.org/t/upgrade-failed/242000 "2022-10-16T12:53:23Z")

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https://forum.shakacode.com/ is down! and it’s a resource to the programming community! Maybe just need to upgrade Bundler? Maybe this error points to the solution. Or maybe I should not have pulled the latest commit? …

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## [Plugin page not loading unless I hard refresh (Chrome)](https://meta.discourse.org/t/plugin-page-not-loading-unless-i-hard-refresh-chrome/242004)

<div class="topic-metadata">

**Author:** [@MarcP](https://meta.discourse.org/u/MarcP)\
**Replies:** 8\
**Last updated:** [October 16, 2022, 4:50am UTC](https://meta.discourse.org/t/plugin-page-not-loading-unless-i-hard-refresh-chrome/242004 "2022-10-16T04:50:29Z")

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When opening /admin/plugins the plugin list/settings do not show. Only after a hard refresh, the plugin page loads correctly. Build: 2.9.0.beta10 - (7718ef97cc)

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## [\<div\> tags in posts / Ezoic integration](https://meta.discourse.org/t/div-tags-in-posts-ezoic-integration/241982)

<div class="topic-metadata">

**Author:** [@Sifaan](https://meta.discourse.org/u/Sifaan)\
**Replies:** 2\
**Last updated:** [October 16, 2022, 2:38am UTC](https://meta.discourse.org/t/div-tags-in-posts-ezoic-integration/241982 "2022-10-16T02:38:16Z")

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Hi I’m trying to integrate my site to Ezoic and need to setup placeholders for ads. I was able to put in a few via Customize → Themes → Edit CSS/HTML but for the rest I need to place them within my content manually Th…

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## [Re-award badges in categories made private then public](https://meta.discourse.org/t/re-award-badges-in-categories-made-private-then-public/241985)

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**Author:** [@Deli](https://meta.discourse.org/u/Deli)\
**Replies:** 2\
**Last updated:** [October 15, 2022, 7:17pm UTC](https://meta.discourse.org/t/re-award-badges-in-categories-made-private-then-public/241985 "2022-10-15T19:17:21Z")

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We had to make some public categories private then public, which stripped a lot of badges away from users. Is there a command or query that can re-award old posts and topics Nice Reply, and other such, badges? Thanks!

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