# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=354&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 355

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## [Ordering topics - how do the links work?](https://meta.discourse.org/t/ordering-topics-how-do-the-links-work/151294)

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**Author:** [@nathank](https://meta.discourse.org/u/nathank)\
**Replies:** 5\
**Last updated:** [May 16, 2020, 10:05pm UTC](https://meta.discourse.org/t/ordering-topics-how-do-the-links-work/151294 "2020-05-16T22:05:40Z")

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I’m trying to reduce the prominence of a particularly busy widely visible category in our /latest view, as it is turning off quite a lot of our new users who are joining the forum to primarily access a private category. …

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## [How insert ads in my Discourse (not adsense)](https://meta.discourse.org/t/how-insert-ads-in-my-discourse-not-adsense/149237)

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**Author:** [@BishopV](https://meta.discourse.org/u/BishopV)\
**Replies:** 1\
**Last updated:** [May 16, 2020, 7:23pm UTC](https://meta.discourse.org/t/how-insert-ads-in-my-discourse-not-adsense/149237 "2020-05-16T19:23:55Z")

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recently i decide to insert some ads in my discourse to get some extra , because my site cannot listing google adsense , then i found some alternative advertiser publisher like JuiceAds , but i’m wondering how to insert …

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## [Need a little help getting theme and other items setup](https://meta.discourse.org/t/need-a-little-help-getting-theme-and-other-items-setup/80265)

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**Author:** [@SouperC](https://meta.discourse.org/u/SouperC)\
**Replies:** 1\
**Last updated:** [February 10, 2018, 5:33pm UTC](https://meta.discourse.org/t/need-a-little-help-getting-theme-and-other-items-setup/80265 "2018-02-10T17:33:17Z")

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I’ve made a couple of stabs at this by myself, but invariably I’ve managed to break one item or another in the list and I don’t fully understand how/where child themes come in here. For example I’m missing a hamburger me…

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## [Repositioning the category description alongside category logo on mobile view](https://meta.discourse.org/t/repositioning-the-category-description-alongside-category-logo-on-mobile-view/151500)

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**Author:** [@Milo](https://meta.discourse.org/u/Milo)\
**Replies:** 1\
**Last updated:** [May 16, 2020, 6:50pm UTC](https://meta.discourse.org/t/repositioning-the-category-description-alongside-category-logo-on-mobile-view/151500 "2020-05-16T18:50:42Z")

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Hi When viewing Discourse on mobile (and with the mobile view enabled) the category description isn’t shown. I have changed the CSS so that is displays using the below rule: .category-description { display: table-r…

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## [500 Error with discobot on API call](https://meta.discourse.org/t/500-error-with-discobot-on-api-call/151699)

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**Author:** [@Schw\_ede](https://meta.discourse.org/u/Schw_ede)\
**Replies:** 0\
**Last updated:** [May 16, 2020, 3:01pm UTC](https://meta.discourse.org/t/500-error-with-discobot-on-api-call/151699 "2020-05-16T15:01:15Z")

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Hey, i’m having an issue with the API, when i’m trying to get the categories of my forum. When i curl the api with my user, everything is fine, but i’m getting an 500 with the system and discobot user. What i’m missing …

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## [Discourse Update Probs. Help please](https://meta.discourse.org/t/discourse-update-probs-help-please/151651)

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**Author:** [@Vaughan](https://meta.discourse.org/u/Vaughan)\
**Replies:** 5\
**Last updated:** [May 16, 2020, 2:45pm UTC](https://meta.discourse.org/t/discourse-update-probs-help-please/151651 "2020-05-16T14:45:22Z")

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Hi all, I’m a tech for an online Discourse Forum that for some reason?? (which I can’t put my finger on) is running a beta version 2.5.0 beta 3 I have the owner who isn’t very tech savvy who I think has continually che…

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## [Remove user name from avatar hover on topic page](https://meta.discourse.org/t/remove-user-name-from-avatar-hover-on-topic-page/151647)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [May 16, 2020, 12:34pm UTC](https://meta.discourse.org/t/remove-user-name-from-avatar-hover-on-topic-page/151647 "2020-05-16T12:34:32Z")

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I want to hide the user real name from the hover that appears when you mouse-over the avatar. The obvious solution is to disable real names, but the admin wants to be able to see real names (but no one else to see). Pr…

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## [Correctly registered users from Discord/Twitter/Face are deleted!](https://meta.discourse.org/t/correctly-registered-users-from-discord-twitter-face-are-deleted/151464)

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**Author:** [@eextra](https://meta.discourse.org/u/eextra)\
**Replies:** 1\
**Last updated:** [May 16, 2020, 10:32am UTC](https://meta.discourse.org/t/correctly-registered-users-from-discord-twitter-face-are-deleted/151464 "2020-05-16T10:32:09Z")

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I’ve already written the subject ( Decreasing number of users to activate? - #4 by eextra) , but because it’s weird I’ll let write it again here, After all, in order to create a user, it is the user who has to confirm h…

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## [I don't want new users redirected to Top](https://meta.discourse.org/t/i-dont-want-new-users-redirected-to-top/148426)

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**Author:** [@MoociDev](https://meta.discourse.org/u/MoociDev)\
**Replies:** 4\
**Last updated:** [May 16, 2020, 10:03am UTC](https://meta.discourse.org/t/i-dont-want-new-users-redirected-to-top/148426 "2020-05-16T10:03:46Z")

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Is there an option to show always the category-page: https://example-forum.com/ Per config we have set Discourse to be public, but login is required to post/answer. The homepage is set to show the category-boxes. Cur…

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## [Google AdSense ads not appearing](https://meta.discourse.org/t/google-adsense-ads-not-appearing/102605)

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**Author:** [@christian\_01](https://meta.discourse.org/u/christian_01)\
**Replies:** 5\
**Last updated:** [May 16, 2020, 2:52am UTC](https://meta.discourse.org/t/google-adsense-ads-not-appearing/102605 "2020-05-16T02:52:34Z")

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i have added publisher IDs correctly and Discourse looks like it has added the spacing okay on my site, but the Google ads aren’t appearing - there is just a white space. Any idea if this is an Adsense or Discourse issu…

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## [Preview digest email error: NoMethodError (undefined method \`\>=' for nil:NilClass)](https://meta.discourse.org/t/preview-digest-email-error-nomethoderror-undefined-method-for-nil-nilclass/148344)

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**Author:** [@zcuric](https://meta.discourse.org/u/zcuric)\
**Replies:** 5\
**Last updated:** [May 16, 2020, 1:12am UTC](https://meta.discourse.org/t/preview-digest-email-error-nomethoderror-undefined-method-for-nil-nilclass/148344 "2020-05-16T01:12:36Z")

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Hi, I get this error when previewing digest email on new Discourse NoMethodError (undefined method \`\>=' for nil:NilClass) /var/www/discourse/app/mailers/user\_notifications.rb:227:in \`digest' Stack trace /var/www/disco…

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## [Making 'www' work with Discourse](https://meta.discourse.org/t/making-www-work-with-discourse/150785)

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**Author:** [@Erik\_Manger](https://meta.discourse.org/u/Erik_Manger)\
**Replies:** 30\
**Last updated:** [May 15, 2020, 11:08pm UTC](https://meta.discourse.org/t/making-www-work-with-discourse/150785 "2020-05-15T23:08:43Z")

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Hi there, I would like to make sure the www subdomain redirects the users to the actual Discourse install. I feel like this needs to be the case to ensure I don’t lose visitors. Most people don’t leave out the ‘www’ when…

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## [Any support for Sendy integration with Discourse?](https://meta.discourse.org/t/any-support-for-sendy-integration-with-discourse/98755)

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**Author:** [@rootsh3ll](https://meta.discourse.org/u/rootsh3ll)\
**Replies:** 3\
**Last updated:** [May 15, 2020, 5:28pm UTC](https://meta.discourse.org/t/any-support-for-sendy-integration-with-discourse/98755 "2020-05-15T17:28:47Z")

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I am looking for an integration between Sendy (A self hosted email clients that uses Amazon SES for sending emails) with Discourse. So that whenever a person makes a purchase on my wordpress blog. S/he is automatically s…

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## [I have a few questions before migrate from Xenforo 2.x to Discourse](https://meta.discourse.org/t/i-have-a-few-questions-before-migrate-from-xenforo-2-x-to-discourse/151562)

<div class="topic-metadata">

**Author:** [@lollipop](https://meta.discourse.org/u/lollipop)\
**Replies:** 8\
**Last updated:** [May 15, 2020, 4:07pm UTC](https://meta.discourse.org/t/i-have-a-few-questions-before-migrate-from-xenforo-2-x-to-discourse/151562 "2020-05-15T16:07:23Z")

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Hello, I just discover discourse. I have a few questions: 1.I just signup here using an email from https://temp-mail(dot)org/ . Is there a spam filter to don’t allow users signup with https://temp-mail(dot)org/ ? This…

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## [Why does this "choose destination category" appear at the top?](https://meta.discourse.org/t/why-does-this-choose-destination-category-appear-at-the-top/151053)

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**Author:** [@Heather\_Phillips](https://meta.discourse.org/u/Heather_Phillips)\
**Replies:** 5\
**Last updated:** [May 15, 2020, 2:47pm UTC](https://meta.discourse.org/t/why-does-this-choose-destination-category-appear-at-the-top/151053 "2020-05-15T14:47:48Z")

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I’m confused about why this is showing at the top of some user posts. The “Ask Anything” category security settings allow everyone to create/reply/see

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## [I need configuration information](https://meta.discourse.org/t/i-need-configuration-information/151601)

<div class="topic-metadata">

**Author:** [@Vallendalf](https://meta.discourse.org/u/Vallendalf)\
**Replies:** 4\
**Last updated:** [May 15, 2020, 1:22pm UTC](https://meta.discourse.org/t/i-need-configuration-information/151601 "2020-05-15T13:22:47Z")

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How can I add colorful tags in topics? and displaying the number of times they have been used. Where is the number of topics displayed in the information under the category Where is the option to sort by category order H…

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## [Adding classes to paragraphs for styling](https://meta.discourse.org/t/adding-classes-to-paragraphs-for-styling/151590)

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**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\
**Replies:** 1\
**Last updated:** [May 15, 2020, 12:42pm UTC](https://meta.discourse.org/t/adding-classes-to-paragraphs-for-styling/151590 "2020-05-15T12:42:22Z")

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Hi, I am trying to create some custom paragraph styles with CSS. p.custom-class { font-size: 30px; line-height: 40px; direction: rtl; } But when I call that class in Discourse editor it is not working: \<p class…

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## [Access to stats via API?](https://meta.discourse.org/t/access-to-stats-via-api/62418)

<div class="topic-metadata">

**Author:** [@niemeyer](https://meta.discourse.org/u/niemeyer)\
**Replies:** 4\
**Last updated:** [February 9, 2018, 11:26pm UTC](https://meta.discourse.org/t/access-to-stats-via-api/62418 "2018-02-09T23:26:43Z")

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Is there any way to access the site statistics via the API? We’re trying to put some of these metrics inside a larger graph, and it would be great to be able to do that via the proper API instead of screen-scraping the …

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## [Category and tag filter dropdowns on home page (mobile view)](https://meta.discourse.org/t/category-and-tag-filter-dropdowns-on-home-page-mobile-view/151594)

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**Author:** [@tomwrench](https://meta.discourse.org/u/tomwrench)\
**Replies:** 0\
**Last updated:** [May 15, 2020, 11:04am UTC](https://meta.discourse.org/t/category-and-tag-filter-dropdowns-on-home-page-mobile-view/151594 "2020-05-15T11:04:52Z")

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Hi, I’m needing to display the category and tag filter dropdowns on the homepage of mobile view, however I can’t seem to make this happen. For example, current behaviour simply shows the nav pills only (as a dropdown) o…

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## [Using Primetime SSO & wp-discourse plugin](https://meta.discourse.org/t/using-primetime-sso-wp-discourse-plugin/27447)

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**Author:** [@franwess](https://meta.discourse.org/u/franwess)\
**Replies:** 19\
**Last updated:** [May 15, 2020, 4:22am UTC](https://meta.discourse.org/t/using-primetime-sso-wp-discourse-plugin/27447 "2020-05-15T04:22:31Z")

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Hi there, just checking if someone is using Primetime Single Sign-on (PrimeTime WordPress + Discourse SSO – WordPress plugin | WordPress.org) with the wp-discourse plugin? Can these two co-exist happily with one another? …

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## [How can I directly edit Discourse database from a GUI?](https://meta.discourse.org/t/how-can-i-directly-edit-discourse-database-from-a-gui/138520)

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**Author:** [@Paul\_King](https://meta.discourse.org/u/Paul_King)\
**Replies:** 20\
**Last updated:** [May 14, 2020, 8:18pm UTC](https://meta.discourse.org/t/how-can-i-directly-edit-discourse-database-from-a-gui/138520 "2020-05-14T20:18:13Z")

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I am looking for some sort of user friendly utility that can run SQL queries that can globally tidy up my current database containing posts and users imported from two different older forums - for example deleting topics…

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## [Unable to get the verification email](https://meta.discourse.org/t/unable-to-get-the-verification-email/131794)

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**Author:** [@Yankxcool](https://meta.discourse.org/u/Yankxcool)\
**Replies:** 2\
**Last updated:** [October 24, 2019, 4:58pm UTC](https://meta.discourse.org/t/unable-to-get-the-verification-email/131794 "2019-10-24T16:58:39Z")

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Hello guys, after three hours I don’t know what more to test. I have re-installed many but anything is working properly. I have checked my SMTP configuration with an external site and is working fine. My domain provid…

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## [SMF2 Conversion and Rake to S3 Help](https://meta.discourse.org/t/smf2-conversion-and-rake-to-s3-help/151325)

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**Author:** [@TheEngineer](https://meta.discourse.org/u/TheEngineer)\
**Replies:** 15\
**Last updated:** [May 14, 2020, 11:46am UTC](https://meta.discourse.org/t/smf2-conversion-and-rake-to-s3-help/151325 "2020-05-14T11:46:04Z")

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I searched, but can’t find a basic overview for how to move our uploads from DigitalOcean to S3. I successfully setup S3 for new uploads and our backups a few months back. I’d like to complete the move of our uploads (~1…

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## [Can not visit forum.abc.com again after port change to container/app/yml](https://meta.discourse.org/t/can-not-visit-forum-abc-com-again-after-port-change-to-container-app-yml/151429)

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**Author:** [@DanielDai](https://meta.discourse.org/u/DanielDai)\
**Replies:** 3\
**Last updated:** [May 14, 2020, 7:52am UTC](https://meta.discourse.org/t/can-not-visit-forum-abc-com-again-after-port-change-to-container-app-yml/151429 "2020-05-14T07:52:17Z")

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I tried my first-time installation of Discourse today. I did move forward to the typical page of “Discourse successful installation”. I did not click “register” button to finish the 14-steps initial configuration. Inste…

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## [Bootstrapping a discourse docker image with SSO URL as environment variable](https://meta.discourse.org/t/bootstrapping-a-discourse-docker-image-with-sso-url-as-environment-variable/85107)

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**Author:** [@shahidmir](https://meta.discourse.org/u/shahidmir)\
**Replies:** 6\
**Last updated:** [April 24, 2018, 8:15pm UTC](https://meta.discourse.org/t/bootstrapping-a-discourse-docker-image-with-sso-url-as-environment-variable/85107 "2018-04-24T20:15:13Z")

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Hi Is it possible to set the SSO url in the docker build file (YAML file) for discourse, as opposed to using console scripts or via the discourse dashboard once deployed? I have seen articles on this site mentioning ot…

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## [Teachable and Discourse SSO](https://meta.discourse.org/t/teachable-and-discourse-sso/151114)

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**Author:** [@gnarly22](https://meta.discourse.org/u/gnarly22)\
**Replies:** 1\
**Last updated:** [May 12, 2020, 4:47pm UTC](https://meta.discourse.org/t/teachable-and-discourse-sso/151114 "2020-05-12T16:47:49Z")

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Hey - I am new to programming (I am teaching myself during quarantine) and I am helping a friend convert his music lesson business online. He is making a few classes on Teachable and wants to add a Discourse forum. I go…

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## [Moving from directory to subdomain](https://meta.discourse.org/t/moving-from-directory-to-subdomain/81475)

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**Author:** [@Ironclad14](https://meta.discourse.org/u/Ironclad14)\
**Replies:** 14\
**Last updated:** [May 12, 2020, 2:44pm UTC](https://meta.discourse.org/t/moving-from-directory-to-subdomain/81475 "2020-05-12T14:44:51Z")

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Hi guys, To make my setup less complicated per @codinghorror’s advice, and since Let’s Encrypt now support subdomains, I decided to move my discourse from foo.bar/forum to forum.foo.bar What I did: Changed the domain …

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## [How to install discourse with nginx as proxy on specific path?](https://meta.discourse.org/t/how-to-install-discourse-with-nginx-as-proxy-on-specific-path/150918)

<div class="topic-metadata">

**Author:** [@ftpd](https://meta.discourse.org/u/ftpd)\
**Replies:** 5\
**Last updated:** [May 12, 2020, 1:01pm UTC](https://meta.discourse.org/t/how-to-install-discourse-with-nginx-as-proxy-on-specific-path/150918 "2020-05-12T13:01:12Z")

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Hi. I was able to successfully install and run discourse on my Linux machine with nginx as ssl terminator and with proxy\_pass directive. The problem is, I was able to do it just as discourse.example.com and I’m trying t…

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## [Problem upgrade to 2.5.0.beta4](https://meta.discourse.org/t/problem-upgrade-to-2-5-0-beta4/150364)

<div class="topic-metadata">

**Author:** [@sturdy2](https://meta.discourse.org/u/sturdy2)\
**Replies:** 7\
**Last updated:** [May 11, 2020, 1:33pm UTC](https://meta.discourse.org/t/problem-upgrade-to-2-5-0-beta4/150364 "2020-05-11T13:33:05Z")

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Clicked upgrade button to upgrade Docker. All seemed to go well after done. clicked return and received following: You are running an old version of the Discourse image. Upgrades via the web UI are disabled until you r…

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## [It doesn't connect! (WP-Discourse Plugin)](https://meta.discourse.org/t/it-doesnt-connect-wp-discourse-plugin/150971)

<div class="topic-metadata">

**Author:** [@TomBolini](https://meta.discourse.org/u/TomBolini)\
**Replies:** 2\
**Last updated:** [May 10, 2020, 7:37pm UTC](https://meta.discourse.org/t/it-doesnt-connect-wp-discourse-plugin/150971 "2020-05-10T19:37:41Z")

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I’ve just installed the wp-discourse plugin in my website https://covstat.it. I’ve just mounted a hosted Discourse forum at https://forum.covstat.it, it seems to be ok. I put the discourse forum URL + API key + admin u…

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