# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=355

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 356

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## [\<div\> tags in posts / Ezoic integration](https://meta.discourse.org/t/div-tags-in-posts-ezoic-integration/241982)

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**Author:** [@Sifaan](https://meta.discourse.org/u/Sifaan)\
**Replies:** 2\
**Last updated:** [October 16, 2022, 2:38am UTC](https://meta.discourse.org/t/div-tags-in-posts-ezoic-integration/241982 "2022-10-16T02:38:16Z")

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Hi I’m trying to integrate my site to Ezoic and need to setup placeholders for ads. I was able to put in a few via Customize → Themes → Edit CSS/HTML but for the rest I need to place them within my content manually Th…

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## [Re-award badges in categories made private then public](https://meta.discourse.org/t/re-award-badges-in-categories-made-private-then-public/241985)

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**Author:** [@Deli](https://meta.discourse.org/u/Deli)\
**Replies:** 2\
**Last updated:** [October 15, 2022, 7:17pm UTC](https://meta.discourse.org/t/re-award-badges-in-categories-made-private-then-public/241985 "2022-10-15T19:17:21Z")

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We had to make some public categories private then public, which stripped a lot of badges away from users. Is there a command or query that can re-award old posts and topics Nice Reply, and other such, badges? Thanks!

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## [Change Default Bulk Action After Multi-Select of Messages in an Inbox](https://meta.discourse.org/t/change-default-bulk-action-after-multi-select-of-messages-in-an-inbox/241989)

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**Author:** [@Hazardous\_Aviator](https://meta.discourse.org/u/Hazardous_Aviator)\
**Replies:** 0\
**Last updated:** [October 15, 2022, 6:25pm UTC](https://meta.discourse.org/t/change-default-bulk-action-after-multi-select-of-messages-in-an-inbox/241989 "2022-10-15T18:25:05Z")

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Is there an option to change the default Bulk Action from DELETE to say ARCHIVE after Multi-Select of Messages in an Inbox? I’ve accidentally deleted messages way too many times this way.

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## [Failed logins for SSO (Github, Google, etc)](https://meta.discourse.org/t/failed-logins-for-sso-github-google-etc/241962)

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**Author:** [@Patrick\_David](https://meta.discourse.org/u/Patrick_David)\
**Replies:** 1\
**Last updated:** [October 15, 2022, 9:29am UTC](https://meta.discourse.org/t/failed-logins-for-sso-github-google-etc/241962 "2022-10-15T09:29:31Z")

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We’ve recently encountered an issue with using SSO. In our users case it’s mostly Google or Github. Attempts kick an error: Message (93 copies reported) (github) Authentication failure! authenticity\_error: OmniAuth::…

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## [Logo squished in mobile view?](https://meta.discourse.org/t/logo-squished-in-mobile-view/239596)

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**Author:** [@tiwane1](https://meta.discourse.org/u/tiwane1)\
**Replies:** 1\
**Last updated:** [October 14, 2022, 8:11pm UTC](https://meta.discourse.org/t/logo-squished-in-mobile-view/239596 "2022-10-14T20:11:13Z")

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(Not sure which category this fits into best, so am putting it in General) Our users recently noticed that on mobile devices, our logo is slightly squished. Has there been a change to how logos are dispalyed on mobile? …

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## [Failed restore - You should migrate first?](https://meta.discourse.org/t/failed-restore-you-should-migrate-first/241971)

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**Author:** [@frold](https://meta.discourse.org/u/frold)\
**Replies:** 7\
**Last updated:** [October 15, 2022, 7:14am UTC](https://meta.discourse.org/t/failed-restore-you-should-migrate-first/241971 "2022-10-15T07:14:19Z")

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Im trying to move from one server to a new server. The are having the same edition of discourse: I get this error \> \[2022-10-15 06:12:50\] \[STARTED\] \> \[2022-10-15 06:12:50\] 'frold' has started the restore! \> \[2022-10-1…

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## [Install Discourse on Ubuntu 20.04 or 22.04?](https://meta.discourse.org/t/install-discourse-on-ubuntu-20-04-or-22-04/241912)

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**Author:** [@frold](https://meta.discourse.org/u/frold)\
**Replies:** 2\
**Last updated:** [October 14, 2022, 8:49pm UTC](https://meta.discourse.org/t/install-discourse-on-ubuntu-20-04-or-22-04/241912 "2022-10-14T20:49:32Z")

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Digital Ocean have a droplet where Discourse is installed on Ubuntu 20.04 but is it better to just make a clean install on Ubuntu 22.04? I have to upgrade my server while I moving domain. So I have a window where I can …

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## [Can the built-in “admins” group be renamed? If so, how?](https://meta.discourse.org/t/can-the-built-in-admins-group-be-renamed-if-so-how/241839)

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**Author:** [@jeffbyrnes](https://meta.discourse.org/u/jeffbyrnes)\
**Replies:** 6\
**Last updated:** [October 14, 2022, 5:57pm UTC](https://meta.discourse.org/t/can-the-built-in-admins-group-be-renamed-if-so-how/241839 "2022-10-14T17:57:29Z")

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The topic summary says it all!

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## [Password reset landing page not loading because of cloudflare rocketloader](https://meta.discourse.org/t/password-reset-landing-page-not-loading-because-of-cloudflare-rocketloader/241928)

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**Author:** [@mati\_h](https://meta.discourse.org/u/mati_h)\
**Replies:** 5\
**Last updated:** [October 14, 2022, 5:02pm UTC](https://meta.discourse.org/t/password-reset-landing-page-not-loading-because-of-cloudflare-rocketloader/241928 "2022-10-14T17:02:26Z")

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Hey, Some team members (myself included) are trying to reset our account passwords in our Discourse community sub-domain, but when we clicking on the “reset password email” we just see a blank screen, nothing is loading…

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## [Disable anchor link to markdown headers](https://meta.discourse.org/t/disable-anchor-link-to-markdown-headers/241860)

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**Author:** [@MJack](https://meta.discourse.org/u/MJack)\
**Replies:** 5\
**Last updated:** [October 14, 2022, 4:19pm UTC](https://meta.discourse.org/t/disable-anchor-link-to-markdown-headers/241860 "2022-10-14T16:19:40Z")

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Hi there, Is there a way to disable the anchor links to markdown headers ? (introduced in v2.7.0) We use a piece of code that queries topics (using the Data Explorer plugin), but these anchor links break the process. W…

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## [Unable to post by email by unregistered users](https://meta.discourse.org/t/unable-to-post-by-email-by-unregistered-users/241894)

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**Author:** [@fedorov](https://meta.discourse.org/u/fedorov)\
**Replies:** 6\
**Last updated:** [October 14, 2022, 2:53pm UTC](https://meta.discourse.org/t/unable-to-post-by-email-by-unregistered-users/241894 "2022-10-14T14:53:59Z")

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I would like to be able for anyone to post to our instance by sending email. When I try that from a test account, I get automatic response “Your account does not have the privileges to post new topics in that category.” …

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## [Avoid staged users to receive notifications](https://meta.discourse.org/t/avoid-staged-users-to-receive-notifications/241815)

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**Author:** [@Globulle](https://meta.discourse.org/u/Globulle)\
**Replies:** 8\
**Last updated:** [October 14, 2022, 1:36pm UTC](https://meta.discourse.org/t/avoid-staged-users-to-receive-notifications/241815 "2022-10-14T13:36:59Z")

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Hi there, On my private Discourse, external emails creates discourse topics with staged users as senders. I would avoid to send notification to these stage users when a reply on this kind of topic. Generally our communi…

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## [Backing up your forum](https://meta.discourse.org/t/backing-up-your-forum/241690)

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**Author:** [@cokestroke](https://meta.discourse.org/u/cokestroke)\
**Replies:** 5\
**Last updated:** [October 14, 2022, 12:56pm UTC](https://meta.discourse.org/t/backing-up-your-forum/241690 "2022-10-14T12:56:47Z")

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Hi there, Has anyone got some recipes or stories to share of how they ensure their forum’s resilience? If something goes horribly wrong do you have a backup you can quickly spin up? Do you have a method for creating sta…

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## [Change topic visibility in an admin category to public](https://meta.discourse.org/t/change-topic-visibility-in-an-admin-category-to-public/241901)

<div class="topic-metadata">

**Author:** [@abidiqbal](https://meta.discourse.org/u/abidiqbal)\
**Replies:** 7\
**Last updated:** [October 14, 2022, 11:22am UTC](https://meta.discourse.org/t/change-topic-visibility-in-an-admin-category-to-public/241901 "2022-10-14T11:22:31Z")

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Hello Everyone, Is there a way to change the visibility of one topic in a specific closed category from admin to the public? I have a category in which all the topics are visible to admins only. Now can I make one topi…

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## [Logged users show another number of latest post than anonymous users](https://meta.discourse.org/t/logged-users-show-another-number-of-latest-post-than-anonymous-users/241903)

<div class="topic-metadata">

**Author:** [@albertoiNET](https://meta.discourse.org/u/albertoiNET)\
**Replies:** 5\
**Last updated:** [October 14, 2022, 9:16am UTC](https://meta.discourse.org/t/logged-users-show-another-number-of-latest-post-than-anonymous-users/241903 "2022-10-14T09:16:55Z")

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When a logged user enter on /latest page shows less post than anonymous /latest page. I want that logged users see all post like anonymous users, because when a new user register on the site, It see 0 post on logged /la…

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## [Unable to change the content of bulk invite message](https://meta.discourse.org/t/unable-to-change-the-content-of-bulk-invite-message/241791)

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**Author:** [@SoothSinger](https://meta.discourse.org/u/SoothSinger)\
**Replies:** 1\
**Last updated:** [October 14, 2022, 3:35am UTC](https://meta.discourse.org/t/unable-to-change-the-content-of-bulk-invite-message/241791 "2022-10-14T03:35:48Z")

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Hi all, While testing to bulk invite users to our Discourse (version 2.8.9), I found that an update to the template in Invite Forum Mailer is not being reflected in the emails sent. I’m following the instructions on po…

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## [Substack integration?](https://meta.discourse.org/t/substack-integration/237891)

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**Author:** [@fuse](https://meta.discourse.org/u/fuse)\
**Replies:** 4\
**Last updated:** [October 13, 2022, 11:43pm UTC](https://meta.discourse.org/t/substack-integration/237891 "2022-10-13T23:43:19Z")

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Searched here and in general, came up empty. Is there a substack and discourse integration or plugin that would turn an article on substack into a topic on discourse? Thanks!

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## [How to increase tag description length?](https://meta.discourse.org/t/how-to-increase-tag-description-length/241463)

<div class="topic-metadata">

**Author:** [@carbonrich](https://meta.discourse.org/u/carbonrich)\
**Replies:** 3\
**Last updated:** [October 13, 2022, 10:57pm UTC](https://meta.discourse.org/t/how-to-increase-tag-description-length/241463 "2022-10-13T22:57:54Z")

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Is it possible to increase this from 280 characters? Coded as: validates :description, length: { maximum: 280 } here: https://github.com/discourse/discourse/blob/main/app/models/tag.rb

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## [How to delete all warnings?](https://meta.discourse.org/t/how-to-delete-all-warnings/241857)

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**Author:** [@Noah](https://meta.discourse.org/u/Noah)\
**Replies:** 2\
**Last updated:** [October 13, 2022, 10:42pm UTC](https://meta.discourse.org/t/how-to-delete-all-warnings/241857 "2022-10-13T22:42:54Z")

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Hi everyone, I know this is a bit of a stupid question, but I want to delete all warnings, so they that everyone’s warning count is set to 0, I also want to set everybody’s penalty count to 0. I’m curious if there’s a …

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## [Staff color by default for group members](https://meta.discourse.org/t/staff-color-by-default-for-group-members/241570)

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**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 4\
**Last updated:** [October 13, 2022, 9:38pm UTC](https://meta.discourse.org/t/staff-color-by-default-for-group-members/241570 "2022-10-13T21:38:07Z")

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I couldn’t see this feature but would it be possible to make staff color default for members of a certain group i.e. staff group? Thank you!

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## [How do I delete staff action logs?](https://meta.discourse.org/t/how-do-i-delete-staff-action-logs/241687)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 20\
**Last updated:** [October 13, 2022, 7:32pm UTC](https://meta.discourse.org/t/how-do-i-delete-staff-action-logs/241687 "2022-10-13T19:32:58Z")

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admin/logs/staff\_action\_logs A list of actions of all admins appears, is there a way to delete this?

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## [Is it possible to use Discourse Chat with the stable version?](https://meta.discourse.org/t/is-it-possible-to-use-discourse-chat-with-the-stable-version/245074)

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**Author:** [@adrelanos](https://meta.discourse.org/u/adrelanos)\
**Replies:** 1\
**Last updated:** [October 13, 2022, 6:50pm UTC](https://meta.discourse.org/t/is-it-possible-to-use-discourse-chat-with-the-stable-version/245074 "2022-10-13T18:50:17Z")

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Is it possible to use Discourse Chat with the stable version (not its default testes-passed) of discourse? I am currently getting an incompatible plugin error. If it isn’t possible, is this functionality planned?

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## [Openid issues with Azure AD](https://meta.discourse.org/t/openid-issues-with-azure-ad/191205)

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**Author:** [@jac\_rod](https://meta.discourse.org/u/jac_rod)\
**Replies:** 1\
**Last updated:** [October 13, 2022, 2:31pm UTC](https://meta.discourse.org/t/openid-issues-with-azure-ad/191205 "2022-10-13T14:31:02Z")

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New to discourse, so I apologize if this is something simple I’m missing. I’m trying to setup OpenId with Azure B2C. Everything is working just fine, but the email address doesn’t get populated in the new user dialog w…

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## [Seems cannot "undelete the first post"](https://meta.discourse.org/t/seems-cannot-undelete-the-first-post/241781)

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**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 4\
**Last updated:** [October 13, 2022, 9:13am UTC](https://meta.discourse.org/t/seems-cannot-undelete-the-first-post/241781 "2022-10-13T09:13:56Z")

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I found that, when I delete the second and other posts, it can be “undeleted” , but if I accidently miss-deleted the first post, it will not be allowed to “undelete” the post any more. What if I just miss-deleted t…

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## [I need some help about pages](https://meta.discourse.org/t/i-need-some-help-about-pages/241465)

<div class="topic-metadata">

**Author:** [@1378434153](https://meta.discourse.org/u/1378434153)\
**Replies:** 7\
**Last updated:** [October 13, 2022, 6:51am UTC](https://meta.discourse.org/t/i-need-some-help-about-pages/241465 "2022-10-13T06:51:24Z")

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I’m a new user. How can I add new pages to my discourse?

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## [How to set delete time for attachments/images not rendered](https://meta.discourse.org/t/how-to-set-delete-time-for-attachments-images-not-rendered/237546)

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**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 3\
**Last updated:** [October 13, 2022, 6:35am UTC](https://meta.discourse.org/t/how-to-set-delete-time-for-attachments-images-not-rendered/237546 "2022-10-13T06:35:18Z")

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when writing posts, we usually have to upgrade attachments and images, but sometime we have to replace the picture and attachments again and again and have to upload the file again and again. So the old attachments we u…

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## [Can media uploads be restricted to admin?](https://meta.discourse.org/t/can-media-uploads-be-restricted-to-admin/241755)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 3\
**Last updated:** [October 13, 2022, 5:04am UTC](https://meta.discourse.org/t/can-media-uploads-be-restricted-to-admin/241755 "2022-10-13T05:04:21Z")

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I don’t want anyone from my forum to send media, just adm, how do I do that?

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## [Upgrade failed, "FAILED TO BOOTSTRAP", error 137](https://meta.discourse.org/t/upgrade-failed-failed-to-bootstrap-error-137/241717)

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**Author:** [@kiz](https://meta.discourse.org/u/kiz)\
**Replies:** 5\
**Last updated:** [October 12, 2022, 11:54pm UTC](https://meta.discourse.org/t/upgrade-failed-failed-to-bootstrap-error-137/241717 "2022-10-12T23:54:44Z")

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I upgrade regularly (every month or so), and haven’t had an issue like this that prevented building. My server is currently inaccessible. I would say I have a pretty standard install. There is ample free disk space. dis…

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## [Is there a way to exclude a category from mailing list mode?](https://meta.discourse.org/t/is-there-a-way-to-exclude-a-category-from-mailing-list-mode/241751)

<div class="topic-metadata">

**Author:** [@spdegabrielle](https://meta.discourse.org/u/spdegabrielle)\
**Replies:** 1\
**Last updated:** [October 12, 2022, 11:28pm UTC](https://meta.discourse.org/t/is-there-a-way-to-exclude-a-category-from-mailing-list-mode/241751 "2022-10-12T23:28:18Z")

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A large number of our community members prefer mailing list mode, but a couple have indicated they are not interested in messages to the announcements category. (we had a separate mailing list when we were on google grou…

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## [Cannot use port number in URL to embed media in post](https://meta.discourse.org/t/cannot-use-port-number-in-url-to-embed-media-in-post/241742)

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**Author:** [@John\_Walker](https://meta.discourse.org/u/John_Walker)\
**Replies:** 0\
**Last updated:** [October 12, 2022, 10:06pm UTC](https://meta.discourse.org/t/cannot-use-port-number-in-url-to-embed-media-in-post/241742 "2022-10-12T22:06:47Z")

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In order to allow my users to host videos, audio files, etc. that they embed in Discourse posts, I have set up an Apache server running alongside the Nginx that runs Discourse. The Apache server runs on port 8008 for ht…

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