# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=356

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 357

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## [How to set which options are available for flagging?](https://meta.discourse.org/t/how-to-set-which-options-are-available-for-flagging/83213)

<div class="topic-metadata">

**Author:** [@anon61128213](https://meta.discourse.org/u/anon61128213)\
**Replies:** 8\
**Last updated:** [October 12, 2022, 9:33pm UTC](https://meta.discourse.org/t/how-to-set-which-options-are-available-for-flagging/83213 "2022-10-12T21:33:20Z")

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…and that’s how I know it from most forums, but on MetaBrainz’ Discourse the message and something else options are missing. ▶ At last for most people. Where would the admins find the option to change that?

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## [Webhook - TL Demotion](https://meta.discourse.org/t/webhook-tl-demotion/241372)

<div class="topic-metadata">

**Author:** [@danieljohnkennedy](https://meta.discourse.org/u/danieljohnkennedy)\
**Replies:** 2\
**Last updated:** [October 12, 2022, 6:33pm UTC](https://meta.discourse.org/t/webhook-tl-demotion/241372 "2022-10-12T18:33:53Z")

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Hi all, I can’t seem to find a Webhook for when users are demoted (from TL3). Am I just missing it, or does it not exist? Thanks, Dan

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## [Why is the Sidebar Collapse missing on my site?](https://meta.discourse.org/t/why-is-the-sidebar-collapse-missing-on-my-site/241205)

<div class="topic-metadata">

**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 3\
**Last updated:** [October 12, 2022, 4:48pm UTC](https://meta.discourse.org/t/why-is-the-sidebar-collapse-missing-on-my-site/241205 "2022-10-12T16:48:03Z")

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Hello, On Meta and the rest of Discourse sites with the sidebar enabled there’s a collapse button. However on my site this button is missing (The same goes for the default theme, I dont want to change my theme) …

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## [How to use my own SVG icons in Custom Header Links theme component?](https://meta.discourse.org/t/how-to-use-my-own-svg-icons-in-custom-header-links-theme-component/238196)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 6\
**Last updated:** [October 12, 2022, 3:06pm UTC](https://meta.discourse.org/t/how-to-use-my-own-svg-icons-in-custom-header-links-theme-component/238196 "2022-10-12T15:06:32Z")

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I installed a component that only allows me to put icons in my forum tags through the fontawesome website, but I want to use my own icons, how do I upload them and use them? \[image\]

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## [How do I know how many GB my site is?](https://meta.discourse.org/t/how-do-i-know-how-many-gb-my-site-is/241680)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 9\
**Last updated:** [October 12, 2022, 2:06pm UTC](https://meta.discourse.org/t/how-do-i-know-how-many-gb-my-site-is/241680 "2022-10-12T14:06:59Z")

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I recently had the biggest problem with my server! Because my site started to have a lot of GB and I had to buy more GB on the server! But the question is that it grows more and more the GigaByte content, how can I know…

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## [Upgrade gone sideways \[deprecated Guest Gate plugin\]](https://meta.discourse.org/t/upgrade-gone-sideways-deprecated-guest-gate-plugin/241692)

<div class="topic-metadata">

**Author:** [@dylanb](https://meta.discourse.org/u/dylanb)\
**Replies:** 4\
**Last updated:** [October 12, 2022, 1:32pm UTC](https://meta.discourse.org/t/upgrade-gone-sideways-deprecated-guest-gate-plugin/241692 "2022-10-12T13:32:54Z")

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I hadn’t upgraded my Discourse in quite some time but finally got around to doing it. Tried from the web app and it errored, went into the server and tried to rebuild the container and had several space issues. N Expand…

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## [Installation without subdomain not working](https://meta.discourse.org/t/installation-without-subdomain-not-working/241399)

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**Author:** [@rahim123](https://meta.discourse.org/u/rahim123)\
**Replies:** 20\
**Last updated:** [October 12, 2022, 12:28pm UTC](https://meta.discourse.org/t/installation-without-subdomain-not-working/241399 "2022-10-12T12:28:47Z")

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Hi there, I’m trying to install Discourse on a testbed fresh Ubuntu 20.04 VM (also tried CentOS Stream 9 and Ubuntu 22.04 and openSUSE MicroOS). I have some experience with Discourse since the early days of the project, …

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## [Nginx.http.sock never created](https://meta.discourse.org/t/nginx-http-sock-never-created/241657)

<div class="topic-metadata">

**Author:** [@nejikiri](https://meta.discourse.org/u/nejikiri)\
**Replies:** 2\
**Last updated:** [October 12, 2022, 4:46am UTC](https://meta.discourse.org/t/nginx-http-sock-never-created/241657 "2022-10-12T04:46:46Z")

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I install discourse successfully, but after installation I find that nginx.http.sock was never created and I did add web.socketed template to the app.yml. I have tried rebuilding multiples times and it still does not cre…

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## [Inconsistent use of --category-color variable in Default Theme?](https://meta.discourse.org/t/inconsistent-use-of-category-color-variable-in-default-theme/241346)

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**Author:** [@carbonrich](https://meta.discourse.org/u/carbonrich)\
**Replies:** 2\
**Last updated:** [October 11, 2022, 3:11pm UTC](https://meta.discourse.org/t/inconsistent-use-of-category-color-variable-in-default-theme/241346 "2022-10-11T15:11:23Z")

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I may be wrong here, but I think there are some problems with the --category-color declarations in the Default theme… On the desktop version of the Categories page --category-color gets declared for each category at td.…

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## [Is there a way to run a report on times category changed?](https://meta.discourse.org/t/is-there-a-way-to-run-a-report-on-times-category-changed/241654)

<div class="topic-metadata">

**Author:** [@kgreed](https://meta.discourse.org/u/kgreed)\
**Replies:** 0\
**Last updated:** [October 12, 2022, 3:23am UTC](https://meta.discourse.org/t/is-there-a-way-to-run-a-report-on-times-category-changed/241654 "2022-10-12T03:23:58Z")

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I have been using Discourse as an alternative to Jira We just switch the category from Doing to Done to close our tickets (topics). However my client would like a list of the ticket numbers that were closed each month.…

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## [What IP addresses are now stored and viewable for each user?](https://meta.discourse.org/t/what-ip-addresses-are-now-stored-and-viewable-for-each-user/241527)

<div class="topic-metadata">

**Author:** [@rammus](https://meta.discourse.org/u/rammus)\
**Replies:** 1\
**Last updated:** [October 12, 2022, 1:48am UTC](https://meta.discourse.org/t/what-ip-addresses-are-now-stored-and-viewable-for-each-user/241527 "2022-10-12T01:48:30Z")

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I know that the user’s registration and last used IP addresses are available to moderators. Is this still the case or is there now more information stored about a given user’s IP address history?

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## [Send an Mail to a group/category wich allows anonymous mails not working](https://meta.discourse.org/t/send-an-mail-to-a-group-category-wich-allows-anonymous-mails-not-working/241625)

<div class="topic-metadata">

**Author:** [@agit](https://meta.discourse.org/u/agit)\
**Replies:** 2\
**Last updated:** [October 11, 2022, 9:46pm UTC](https://meta.discourse.org/t/send-an-mail-to-a-group-category-wich-allows-anonymous-mails-not-working/241625 "2022-10-11T21:46:08Z")

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Sending a mail to a group/category wich allows anonymous mails will work for “real” anonymous mailsenders. But if you are a registered user on discourse but not part of a group wich is exclusively allowed to see/edit a g…

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## [How to put sidebar on "top" like it is on meta.discourse](https://meta.discourse.org/t/how-to-put-sidebar-on-top-like-it-is-on-meta-discourse/240858)

<div class="topic-metadata">

**Author:** [@smileBeda](https://meta.discourse.org/u/smileBeda)\
**Replies:** 4\
**Last updated:** [October 11, 2022, 9:29pm UTC](https://meta.discourse.org/t/how-to-put-sidebar-on-top-like-it-is-on-meta-discourse/240858 "2022-10-11T21:29:42Z")

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Hi, I am using the new sidebar experimental feature of Discourse (cool btw). I was wondering how I can get it to stick to top, such as it is on this very forum, instead of below the header banner (I am using the same he…

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## [Hiding trust level](https://meta.discourse.org/t/hiding-trust-level/140905)

<div class="topic-metadata">

**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 4\
**Last updated:** [October 11, 2022, 3:07pm UTC](https://meta.discourse.org/t/hiding-trust-level/140905 "2022-10-11T15:07:22Z")

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Hello! I couldn’t find how can I hidding the trust level 0 for the new members. I want that new members don’t know that they are basic, just know the when they are in the next level. Or, if not’s possible, hide notifi…

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## [How to test changes to the Branding section](https://meta.discourse.org/t/how-to-test-changes-to-the-branding-section/241588)

<div class="topic-metadata">

**Author:** [@Arduous](https://meta.discourse.org/u/Arduous)\
**Replies:** 1\
**Last updated:** [October 11, 2022, 3:00pm UTC](https://meta.discourse.org/t/how-to-test-changes-to-the-branding-section/241588 "2022-10-11T15:00:03Z")

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Hey everyone! Looking to see if there’s a way to test changes to the Branding section without changing the assets :thinking: Any help appreciated :pray:

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## [Ad Banner / HTML code in the right gutter](https://meta.discourse.org/t/ad-banner-html-code-in-the-right-gutter/238867)

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**Author:** [@Alaa](https://meta.discourse.org/u/Alaa)\
**Replies:** 3\
**Last updated:** [October 11, 2022, 2:12pm UTC](https://meta.discourse.org/t/ad-banner-html-code-in-the-right-gutter/238867 "2022-10-11T14:12:46Z")

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Hello Everyone, Is there a way for adding a fixed Ad banner on the right sidebar or HTML code box?

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## [Plugin causing errors during rebuild](https://meta.discourse.org/t/plugin-causing-errors-during-rebuild/241110)

<div class="topic-metadata">

**Author:** [@Jaap-Jan\_Swijnenburg](https://meta.discourse.org/u/Jaap-Jan_Swijnenburg)\
**Replies:** 20\
**Last updated:** [October 11, 2022, 7:26am UTC](https://meta.discourse.org/t/plugin-causing-errors-during-rebuild/241110 "2022-10-11T07:26:12Z")

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Today I tried to upgrade my Discourse installation, from 2.9.0.beta9 to 2.9.0.beta10. But this went horribly wrong. My first attempt was on the console cd /var/discourse sudo git pull sudo ./launcher rebuild app This…

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## [Plugins not visible on /admin/plugins](https://meta.discourse.org/t/plugins-not-visible-on-admin-plugins/241521)

<div class="topic-metadata">

**Author:** [@charles\_mabwa1](https://meta.discourse.org/u/charles_mabwa1)\
**Replies:** 6\
**Last updated:** [October 10, 2022, 7:41pm UTC](https://meta.discourse.org/t/plugins-not-visible-on-admin-plugins/241521 "2022-10-10T19:41:13Z")

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Hello, I am not able to view the plugins section on my dashboard. I have restarted the forum to rebuild the plugins but the error has occurred again. Any help would be appreciated. Please see the image below.

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## [Ghost hostname after hostname change](https://meta.discourse.org/t/ghost-hostname-after-hostname-change/241353)

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**Author:** [@johnknapp](https://meta.discourse.org/u/johnknapp)\
**Replies:** 3\
**Last updated:** [October 10, 2022, 3:51pm UTC](https://meta.discourse.org/t/ghost-hostname-after-hostname-change/241353 "2022-10-10T15:51:19Z")

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Hello from a new hosted Discourse user. :wave: Problem statement: After install and setup, I changed the domain name after making all necessary changes. (Cloudflare DNS, app.yml, droplet hostname, new SSL certs, rebui…

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## [Set Strict-Transport-Security header](https://meta.discourse.org/t/set-strict-transport-security-header/241114)

<div class="topic-metadata">

**Author:** [@OrkoGrayskull](https://meta.discourse.org/u/OrkoGrayskull)\
**Replies:** 2\
**Last updated:** [October 10, 2022, 10:22am UTC](https://meta.discourse.org/t/set-strict-transport-security-header/241114 "2022-10-10T10:22:03Z")

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Hello there, I want to modify the Strict-Transport-Security header. I use this code in my app.yml: run: # nginx modifications - replace: filename: "/etc/nginx/conf.d/discourse.conf" from: …

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## [Automatically Select Topic Category Based on Post Category?](https://meta.discourse.org/t/automatically-select-topic-category-based-on-post-category/229058)

<div class="topic-metadata">

**Author:** [@oopsyscoops](https://meta.discourse.org/u/oopsyscoops)\
**Replies:** 8\
**Last updated:** [October 10, 2022, 7:33am UTC](https://meta.discourse.org/t/automatically-select-topic-category-based-on-post-category/229058 "2022-10-10T07:33:20Z")

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I intentionally have all the exact same categories in both WordPress and Discourse, but there’s no option to assign the post category as the topic category, so I just have to manually set it after each time I publish. S…

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## [Issues with site on Linode because domain’s registration had expired](https://meta.discourse.org/t/issues-with-site-on-linode-because-domain-s-registration-had-expired/241379)

<div class="topic-metadata">

**Author:** [@JayCee](https://meta.discourse.org/u/JayCee)\
**Replies:** 3\
**Last updated:** [October 9, 2022, 8:33pm UTC](https://meta.discourse.org/t/issues-with-site-on-linode-because-domain-s-registration-had-expired/241379 "2022-10-09T20:33:32Z")

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Well, we’re currently using Linode and are having all sorts of problems. Our site has been off line since last wednesday. I was about to start a new topic on this but saw yours so I thought I would just add to this one…

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## [Connection is timing out](https://meta.discourse.org/t/connection-is-timing-out/241361)

<div class="topic-metadata">

**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 12\
**Last updated:** [October 9, 2022, 11:18am UTC](https://meta.discourse.org/t/connection-is-timing-out/241361 "2022-10-09T11:18:41Z")

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Hello, When I tried making an instance on AWS and connected it all correctly, my instance is timing out, not allowing me to connect to it. The website is https://test.darkpixlz.tk, and the server claims it’s running…

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## [Bookmark shortcuts not working as expected](https://meta.discourse.org/t/bookmark-shortcuts-not-working-as-expected/241390)

<div class="topic-metadata">

**Author:** [@rkda](https://meta.discourse.org/u/rkda)\
**Replies:** 2\
**Last updated:** [October 9, 2022, 11:02am UTC](https://meta.discourse.org/t/bookmark-shortcuts-not-working-as-expected/241390 "2022-10-09T11:02:48Z")

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I don’t know if it’s just me but I can’t seem to use the bookmarking keyboard shortcuts. When I bookmark using f, I get stuck here and the shortcuts don’t work. Am I supposed to do anything before before the shortcu…

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## [How are views in a topic counted?](https://meta.discourse.org/t/how-are-views-in-a-topic-counted/241380)

<div class="topic-metadata">

**Author:** [@Gordon\_Lu](https://meta.discourse.org/u/Gordon_Lu)\
**Replies:** 1\
**Last updated:** [October 9, 2022, 4:40am UTC](https://meta.discourse.org/t/how-are-views-in-a-topic-counted/241380 "2022-10-09T04:40:20Z")

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I am just curious, if my topic gets a number of views, does that mean that number of users read it, or does that mean the topic is read that number of times? What is the definition of a “view” in a topic?

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## [Discourse hosting on Linode?](https://meta.discourse.org/t/discourse-hosting-on-linode/240977)

<div class="topic-metadata">

**Author:** [@denvergeeks](https://meta.discourse.org/u/denvergeeks)\
**Replies:** 30\
**Last updated:** [October 8, 2022, 9:49am UTC](https://meta.discourse.org/t/discourse-hosting-on-linode/240977 "2022-10-08T09:49:49Z")

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I followed the tutorial below which got me up and running quickly and simply on Linode (something I was also able to do, but with much more difficulty on DigitalOcean). Through searching on this forum I became aware of …

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## [Users page shows only me "the admin"](https://meta.discourse.org/t/users-page-shows-only-me-the-admin/241349)

<div class="topic-metadata">

**Author:** [@manmunir](https://meta.discourse.org/u/manmunir)\
**Replies:** 4\
**Last updated:** [October 8, 2022, 6:10pm UTC](https://meta.discourse.org/t/users-page-shows-only-me-the-admin/241349 "2022-10-08T18:10:39Z")

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Hi, I need help. This is a fresh install. I invited a user using my admin account and also asked someone to register, all successful. The problem is on the Users page, I see only my profile no other profile. Please hel…

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## [Change custom emoji group after uploading?](https://meta.discourse.org/t/change-custom-emoji-group-after-uploading/208723)

<div class="topic-metadata">

**Author:** [@th21](https://meta.discourse.org/u/th21)\
**Replies:** 1\
**Last updated:** [June 3, 2022, 4:37pm UTC](https://meta.discourse.org/t/change-custom-emoji-group-after-uploading/208723 "2022-06-03T16:37:42Z")

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After uploading an emoji, the only available option seems to be the delete button, I’m wondering can we update the emoji group after it was created? If not in UI, can we do it through the console?

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## [Failed to Bootstrap after running launcher rebuild app](https://meta.discourse.org/t/failed-to-bootstrap-after-running-launcher-rebuild-app/241303)

<div class="topic-metadata">

**Author:** [@b4oshany](https://meta.discourse.org/u/b4oshany)\
**Replies:** 3\
**Last updated:** [October 7, 2022, 10:50pm UTC](https://meta.discourse.org/t/failed-to-bootstrap-after-running-launcher-rebuild-app/241303 "2022-10-07T22:50:28Z")

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Any idea how to solve this? FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle exec rake db:migrate' failed with return #\<Process::Status: pid 1262 exit 1\> Location of failure:…

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## [Selecting dark/light versions of category logos](https://meta.discourse.org/t/selecting-dark-light-versions-of-category-logos/222496)

<div class="topic-metadata">

**Author:** [@tim\_sevDesk](https://meta.discourse.org/u/tim_sevDesk)\
**Replies:** 2\
**Last updated:** [October 7, 2022, 3:29pm UTC](https://meta.discourse.org/t/selecting-dark-light-versions-of-category-logos/222496 "2022-10-07T15:29:26Z")

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Is there also a possibility to upload two kinds of logos for categories and choose the appropriate one depending on the selected Discourse Theme. As an example: Light Theme: Black Logo Dark Theme: White Logo Thank you…

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