# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=358

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 359

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## [An understandable explanation of 'Top'?](https://meta.discourse.org/t/an-understandable-explanation-of-top/240861)

<div class="topic-metadata">

**Author:** [@icaria36](https://meta.discourse.org/u/icaria36)\
**Replies:** 1\
**Last updated:** [October 4, 2022, 8:13pm UTC](https://meta.discourse.org/t/an-understandable-explanation-of-top/240861 "2022-10-04T20:13:58Z")

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Hi, there are several topics asking for the Top calculation and in all of them the answer provided is a link to discourse/app/models/top\_topic.rb at ee36382640560191a8a43e87b607ef00051e019b · discourse/discourse · GitHub …

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## [Weird issue with topic posts on mobile](https://meta.discourse.org/t/weird-issue-with-topic-posts-on-mobile/240478)

<div class="topic-metadata">

**Author:** [@Don](https://meta.discourse.org/u/Don)\
**Replies:** 6\
**Last updated:** [October 3, 2022, 7:40pm UTC](https://meta.discourse.org/t/weird-issue-with-topic-posts-on-mobile/240478 "2022-10-03T19:40:20Z")

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Hello, Since yesterday I noticed a weird issue while scrolling posts on mobile. I don’t really know what causing it. It happens pretty randomly. This is why I put it on Support category because I am not sure the issue i…

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## [Users self-select Category on Registration... is it possible?](https://meta.discourse.org/t/users-self-select-category-on-registration-is-it-possible/240886)

<div class="topic-metadata">

**Author:** [@Andy\_Katz1](https://meta.discourse.org/u/Andy_Katz1)\
**Replies:** 4\
**Last updated:** [October 4, 2022, 3:18pm UTC](https://meta.discourse.org/t/users-self-select-category-on-registration-is-it-possible/240886 "2022-10-04T15:18:35Z")

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Is there an option where a new user can select a category during the discourse registration process, which would automatically place them in that category after successful login? Basically I have 2 primary site users, S…

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## [Can I use DiscourseConnect along with Discourse Native Registration?](https://meta.discourse.org/t/can-i-use-discourseconnect-along-with-discourse-native-registration/240889)

<div class="topic-metadata">

**Author:** [@Andy\_Katz1](https://meta.discourse.org/u/Andy_Katz1)\
**Replies:** 1\
**Last updated:** [October 4, 2022, 2:54pm UTC](https://meta.discourse.org/t/can-i-use-discourseconnect-along-with-discourse-native-registration/240889 "2022-10-04T14:54:16Z")

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Is that possible? To have SSO and Discourse native registration enabled at the same time? I tested and it seems impossible. But perhaps there is some work-around someone can show me :slight\_smile: Thank you!

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## [Text glitch on my forum](https://meta.discourse.org/t/text-glitch-on-my-forum/239580)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 12\
**Last updated:** [October 4, 2022, 2:34pm UTC](https://meta.discourse.org/t/text-glitch-on-my-forum/239580 "2022-10-04T14:34:39Z")

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I have a weird glitch on my forum where the text suddenly becomes bold and goes back to normal on selection (or scroll up, or some other actions). For example, if I scroll here: Résultats de recherche pour « sports in:t…

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## [Choose one of the verification methods](https://meta.discourse.org/t/choose-one-of-the-verification-methods/240840)

<div class="topic-metadata">

**Author:** [@spectre](https://meta.discourse.org/u/spectre)\
**Replies:** 1\
**Last updated:** [October 4, 2022, 10:05am UTC](https://meta.discourse.org/t/choose-one-of-the-verification-methods/240840 "2022-10-04T10:05:44Z")

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Can someone help on adding a method of verification for BingSiteAuth.xml ?? There are 3 ways and one is only approved here: XML File NOT approved cause don’t know root files location! If someone knows. Then Plz let m…

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## [Using Discourse as SSO provider but facilitating users continuing task on Wordpress?](https://meta.discourse.org/t/using-discourse-as-sso-provider-but-facilitating-users-continuing-task-on-wordpress/240706)

<div class="topic-metadata">

**Author:** [@glenatron](https://meta.discourse.org/u/glenatron)\
**Replies:** 2\
**Last updated:** [October 4, 2022, 10:03am UTC](https://meta.discourse.org/t/using-discourse-as-sso-provider-but-facilitating-users-continuing-task-on-wordpress/240706 "2022-10-04T10:03:38Z")

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We have a Wordpress site with an associated Discourse instance and it’s all working fine except that there are some learning activities on the Wordpress side that requires a user to be signed in. If a user already exists…

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## [What on earth is causing this?](https://meta.discourse.org/t/what-on-earth-is-causing-this/240790)

<div class="topic-metadata">

**Author:** [@Fma965](https://meta.discourse.org/u/Fma965)\
**Replies:** 3\
**Last updated:** [October 3, 2022, 10:25pm UTC](https://meta.discourse.org/t/what-on-earth-is-causing-this/240790 "2022-10-03T22:25:37Z")

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If any one has any ideas please let me know :laughing:

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## [Bulk edit for categories moderators](https://meta.discourse.org/t/bulk-edit-for-categories-moderators/240744)

<div class="topic-metadata">

**Author:** [@camilaoliveira](https://meta.discourse.org/u/camilaoliveira)\
**Replies:** 0\
**Last updated:** [October 3, 2022, 2:14pm UTC](https://meta.discourse.org/t/bulk-edit-for-categories-moderators/240744 "2022-10-03T14:14:14Z")

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The option to bulk edit topics in a category is really important for my community. Admin user can have acess to this feature, but category moderators can’t see this option. Is it something that we can enable in admin s…

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## [Date-picker date format inconsistent with locale](https://meta.discourse.org/t/date-picker-date-format-inconsistent-with-locale/240740)

<div class="topic-metadata">

**Author:** [@dmc](https://meta.discourse.org/u/dmc)\
**Replies:** 2\
**Last updated:** [October 3, 2022, 12:27pm UTC](https://meta.discourse.org/t/date-picker-date-format-inconsistent-with-locale/240740 "2022-10-03T12:27:14Z")

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Is there a known issue about the date picker not using the correct date format? I have an issue where all the dates from the plugin are displayed correctly (dd/mm/yyyy according to the configured locale) with the except…

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## [I'm way too popular (like count in notification menu off by a few thou')](https://meta.discourse.org/t/im-way-too-popular-like-count-in-notification-menu-off-by-a-few-thou/240579)

<div class="topic-metadata">

**Author:** [@Yuun](https://meta.discourse.org/u/Yuun)\
**Replies:** 6\
**Last updated:** [October 2, 2022, 7:06pm UTC](https://meta.discourse.org/t/im-way-too-popular-like-count-in-notification-menu-off-by-a-few-thou/240579 "2022-10-02T19:06:35Z")

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:sunglasses: From the Meta forums: I think this may be the total like count for the topic? I will commence with the investigation for further details. I don’t see any other occurrences, immediately.

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## [Reverting version after problematic update](https://meta.discourse.org/t/reverting-version-after-problematic-update/240656)

<div class="topic-metadata">

**Author:** [@hiccup](https://meta.discourse.org/u/hiccup)\
**Replies:** 14\
**Last updated:** [October 2, 2022, 6:24pm UTC](https://meta.discourse.org/t/reverting-version-after-problematic-update/240656 "2022-10-02T18:24:26Z")

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How I can revert? Thanks

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## [Migrating 6000 users from existing site to Discourse forum before taking site offline](https://meta.discourse.org/t/migrating-6000-users-from-existing-site-to-discourse-forum-before-taking-site-offline/240606)

<div class="topic-metadata">

**Author:** [@billmaya](https://meta.discourse.org/u/billmaya)\
**Replies:** 2\
**Last updated:** [October 2, 2022, 4:25pm UTC](https://meta.discourse.org/t/migrating-6000-users-from-existing-site-to-discourse-forum-before-taking-site-offline/240606 "2022-10-02T16:25:21Z")

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I have just over 6,000 users on a site that I am going to sunset that I want to migrate to a Discourse forum that is already up and running and connected to the site via a toolbar link. Site - https://www.legably.com F…

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## ['Grant Badge' What is this?](https://meta.discourse.org/t/grant-badge-what-is-this/240654)

<div class="topic-metadata">

**Author:** [@S\_B\_2\_Go](https://meta.discourse.org/u/S_B_2_Go)\
**Replies:** 2\
**Last updated:** [October 2, 2022, 3:45pm UTC](https://meta.discourse.org/t/grant-badge-what-is-this/240654 "2022-10-02T15:45:52Z")

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I became a moderator in a discourse community. While checking the admin options. I saw ‘Grant badge’. I clicked on it, and there were no badges. So my question is that what is this and what does it help to do? When do w…

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## [Having clickable links in custom badges descriptions](https://meta.discourse.org/t/having-clickable-links-in-custom-badges-descriptions/240642)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 2\
**Last updated:** [October 2, 2022, 3:45pm UTC](https://meta.discourse.org/t/having-clickable-links-in-custom-badges-descriptions/240642 "2022-10-02T15:45:39Z")

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I created a badge with a link in the description. The link isn’t clickable. It would be nice if it was. See:

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## [Some Ansible scripts that help me start a new server](https://meta.discourse.org/t/some-ansible-scripts-that-help-me-start-a-new-server/147608)

<div class="topic-metadata">

**Author:** [@dnk8n](https://meta.discourse.org/u/dnk8n)\
**Replies:** 7\
**Last updated:** [October 2, 2022, 11:16am UTC](https://meta.discourse.org/t/some-ansible-scripts-that-help-me-start-a-new-server/147608 "2022-10-02T11:16:21Z")

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This gets me on to installation steps much quicker. Takes care of Git, Docker installation, etc. Currently only tested on https://hetzner.cloud but should work for others. Just need to skip the first block if using AWS o…

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## [User's comment is greyed out and says 'unnassigned'](https://meta.discourse.org/t/users-comment-is-greyed-out-and-says-unnassigned/239897)

<div class="topic-metadata">

**Author:** [@Drew-ART](https://meta.discourse.org/u/Drew-ART)\
**Replies:** 4\
**Last updated:** [October 2, 2022, 7:36am UTC](https://meta.discourse.org/t/users-comment-is-greyed-out-and-says-unnassigned/239897 "2022-10-02T07:36:51Z")

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I couldn’t find this anywhere. A new user has commented on the platform, but their comment is greyed out and marked as unassigned. Anyone know why?

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## [Listing ONLY unread posts in a topic](https://meta.discourse.org/t/listing-only-unread-posts-in-a-topic/118093)

<div class="topic-metadata">

**Author:** [@philip\_rhoades](https://meta.discourse.org/u/philip_rhoades)\
**Replies:** 5\
**Last updated:** [October 1, 2022, 4:59pm UTC](https://meta.discourse.org/t/listing-only-unread-posts-in-a-topic/118093 "2022-10-01T16:59:11Z")

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People, Is it possible to do this for myself for a Discourse site I do not have admin rights to? Thanks, Phil.

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## [Is there a way to make it so that you can make your email address not display on the summary page?](https://meta.discourse.org/t/is-there-a-way-to-make-it-so-that-you-can-make-your-email-address-not-display-on-the-summary-page/240583)

<div class="topic-metadata">

**Author:** [@twofoursixeight](https://meta.discourse.org/u/twofoursixeight)\
**Replies:** 7\
**Last updated:** [October 1, 2022, 5:57pm UTC](https://meta.discourse.org/t/is-there-a-way-to-make-it-so-that-you-can-make-your-email-address-not-display-on-the-summary-page/240583 "2022-10-01T17:57:17Z")

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I would like to know if there is a way to make the email address not show up on my userpage? This is just in case I screenshot it. I do not want to leak my email again. It does not feel right to screenshot my user page o…

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## [Issues Rebuilding After Upgrade to Ubuntu 22.04](https://meta.discourse.org/t/issues-rebuilding-after-upgrade-to-ubuntu-22-04/225955)

<div class="topic-metadata">

**Author:** [@oopsyscoops](https://meta.discourse.org/u/oopsyscoops)\
**Replies:** 11\
**Last updated:** [October 1, 2022, 5:50pm UTC](https://meta.discourse.org/t/issues-rebuilding-after-upgrade-to-ubuntu-22-04/225955 "2022-10-01T17:50:49Z")

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After banging my head for many hours, it’s time to ask for help. Debug Log: https://privatebin.net/?b56249efe41b5599#8nt7yMQU2Hft4HysXSoZkxXQTYdR9MFv91qC9sbBgen

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## [Copying Discourse posts to Wordpress?](https://meta.discourse.org/t/copying-discourse-posts-to-wordpress/240538)

<div class="topic-metadata">

**Author:** [@user12](https://meta.discourse.org/u/user12)\
**Replies:** 4\
**Last updated:** [October 1, 2022, 5:23pm UTC](https://meta.discourse.org/t/copying-discourse-posts-to-wordpress/240538 "2022-10-01T17:23:53Z")

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We have a kind of local community contest where winning posts get posted on a WordPress blog. Is there a way to automate copying a Discourse post to WordPress? Or any suggestions on how someone would go ahead with such…

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## [Hide User Profiles setting incomplete](https://meta.discourse.org/t/hide-user-profiles-setting-incomplete/70358)

<div class="topic-metadata">

**Author:** [@robmc](https://meta.discourse.org/u/robmc)\
**Replies:** 9\
**Last updated:** [October 1, 2022, 9:40am UTC](https://meta.discourse.org/t/hide-user-profiles-setting-incomplete/70358 "2022-10-01T09:40:34Z")

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The 'Hide User Profiles from Public’ option is a great feature for hiding user details, particularly their Display name, from anonymous users, but it is incomplete. Even when this feature is enabled, the lists in the Us…

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## [Locked out of own forum. Asking for two-factor verification I never set up. Help : )](https://meta.discourse.org/t/locked-out-of-own-forum-asking-for-two-factor-verification-i-never-set-up-help/240519)

<div class="topic-metadata">

**Author:** [@55five](https://meta.discourse.org/u/55five)\
**Replies:** 6\
**Last updated:** [September 30, 2022, 9:29pm UTC](https://meta.discourse.org/t/locked-out-of-own-forum-asking-for-two-factor-verification-i-never-set-up-help/240519 "2022-09-30T21:29:48Z")

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Locked out of own forum. Asking for two-factor verification I never set up. Help : ) thanks

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## [How to redirect http to https on digital ocean droplet?](https://meta.discourse.org/t/how-to-redirect-http-to-https-on-digital-ocean-droplet/240511)

<div class="topic-metadata">

**Author:** [@asugar](https://meta.discourse.org/u/asugar)\
**Replies:** 4\
**Last updated:** [September 30, 2022, 8:09pm UTC](https://meta.discourse.org/t/how-to-redirect-http-to-https-on-digital-ocean-droplet/240511 "2022-09-30T20:09:27Z")

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Hello All, I’ve installed discourse via digital ocean droplet. I want to redirect www and http to https how to do it? I did search a lot but couldn’t find a solution. Most of the posts on this topic are talking about S…

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## [How would be the best way to Import public facebook pages to discourse](https://meta.discourse.org/t/how-would-be-the-best-way-to-import-public-facebook-pages-to-discourse/238646)

<div class="topic-metadata">

**Author:** [@juanjosepablos](https://meta.discourse.org/u/juanjosepablos)\
**Replies:** 0\
**Last updated:** [September 10, 2022, 4:17pm UTC](https://meta.discourse.org/t/how-would-be-the-best-way-to-import-public-facebook-pages-to-discourse/238646 "2022-09-10T16:17:27Z")

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Hi!, I would like to import several Facebook public pages and republish same content in a time manner (Daily,weekly). The idea is to allow for people that does not have/want to use Facebook see that content. I have bee…

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## [Need a better way to explain what branch to be on, why, and what happens](https://meta.discourse.org/t/need-a-better-way-to-explain-what-branch-to-be-on-why-and-what-happens/240342)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 15\
**Last updated:** [September 30, 2022, 4:57pm UTC](https://meta.discourse.org/t/need-a-better-way-to-explain-what-branch-to-be-on-why-and-what-happens/240342 "2022-09-30T16:57:37Z")

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There is no formal definition of “verfified” that I’m aware of. All software is potentially buggy. tests-passed has the most up-to-date commits. beta gets only beta releases. stable gets only stable releases. tests-pa…

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## [How do you get 2 sub-categories?](https://meta.discourse.org/t/how-do-you-get-2-sub-categories/118067)

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**Author:** [@Jason3](https://meta.discourse.org/u/Jason3)\
**Replies:** 5\
**Last updated:** [September 30, 2022, 4:08pm UTC](https://meta.discourse.org/t/how-do-you-get-2-sub-categories/118067 "2022-09-30T16:08:32Z")

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i have tired all the settings i can find, and can’t figure this out.

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## [Uploading a 1MB PDF I'm getting « upload is too big, maximum is 4MB »](https://meta.discourse.org/t/uploading-a-1mb-pdf-im-getting-upload-is-too-big-maximum-is-4mb/240391)

<div class="topic-metadata">

**Author:** [@Julien\_Palard](https://meta.discourse.org/u/Julien_Palard)\
**Replies:** 10\
**Last updated:** [September 30, 2022, 2:09pm UTC](https://meta.discourse.org/t/uploading-a-1mb-pdf-im-getting-upload-is-too-big-maximum-is-4mb/240391 "2022-09-30T14:09:41Z")

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I’m getting the « upload is too big, maximum size is 4MB » error message when uploading less than 4MB PDF files. Here are my tests: a PDF of 68KB goes OK as expected. a JPG of 2.3M does OK as expected. a pdf (2.3 MB) …

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## [Troubles executing import/migration scripts](https://meta.discourse.org/t/troubles-executing-import-migration-scripts/240473)

<div class="topic-metadata">

**Author:** [@Maight723](https://meta.discourse.org/u/Maight723)\
**Replies:** 8\
**Last updated:** [September 30, 2022, 1:33pm UTC](https://meta.discourse.org/t/troubles-executing-import-migration-scripts/240473 "2022-09-30T13:33:40Z")

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I have successfully migrated a forum to Disourcse with a custom script before, but now when I execute it again, I get the following import error: /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/activerecord-7.0.3.1/lib…

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## [Category descriptions not showing up on mobile](https://meta.discourse.org/t/category-descriptions-not-showing-up-on-mobile/168108)

<div class="topic-metadata">

**Author:** [@imntesta](https://meta.discourse.org/u/imntesta)\
**Replies:** 4\
**Last updated:** [September 30, 2022, 12:18pm UTC](https://meta.discourse.org/t/category-descriptions-not-showing-up-on-mobile/168108 "2022-09-30T12:18:41Z")

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The short blurb under each category on the homepage shows up just fine on desktop, but not so much on mobile. I’ve even pinned each “about this category” topic with no success. However, the default one for the uncategori…

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