# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=358&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 359

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## [Error publishing topic with WP Discourse](https://meta.discourse.org/t/error-publishing-topic-with-wp-discourse/130270)

<div class="topic-metadata">

**Author:** [@pgross](https://meta.discourse.org/u/pgross)\
**Replies:** 19\
**Last updated:** [April 2, 2020, 10:07am UTC](https://meta.discourse.org/t/error-publishing-topic-with-wp-discourse/130270 "2020-04-02T10:07:04Z")

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Hi Simon, I have a site (mycp.org) that has Wordpress as the master SSO. Everything is working well except for publishing to discourse. I had selected autopublish but I saw that this didn’t work with the block editor.…

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## [Import from self build board?](https://meta.discourse.org/t/import-from-self-build-board/146327)

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**Author:** [@ballrock2](https://meta.discourse.org/u/ballrock2)\
**Replies:** 4\
**Last updated:** [April 2, 2020, 6:37pm UTC](https://meta.discourse.org/t/import-from-self-build-board/146327 "2020-04-02T18:37:28Z")

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Hey, we’ve a board programmed by ourself. This board is from 2003 and has about 5.000 Topics and 250.000 Posts. We’re checking to use discourse in future to manage our board. Is there a native import plugin which can …

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## [Unix:/var/discourse/shared/standalone/nginx.http.sock (2: No such file or directory) \[SOLVED\]](https://meta.discourse.org/t/unix-var-discourse-shared-standalone-nginx-http-sock-2-no-such-file-or-directory-solved/142342)

<div class="topic-metadata">

**Author:** [@pr0cesor](https://meta.discourse.org/u/pr0cesor)\
**Replies:** 7\
**Last updated:** [April 2, 2020, 12:29am UTC](https://meta.discourse.org/t/unix-var-discourse-shared-standalone-nginx-http-sock-2-no-such-file-or-directory-solved/142342 "2020-04-02T00:29:29Z")

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Hi everyone, I got a 502 Bad Gateway on my website and I can’t get pass this issue with nginx.http.sock Nginx error.log \[crit\] 14339#14339: \*1 connect() to unix:/var/discourse/shared/standalone/nginx.http.sock failed…

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## [Wordpress blog, comments and manually copying it to Discourse](https://meta.discourse.org/t/wordpress-blog-comments-and-manually-copying-it-to-discourse/68801)

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**Author:** [@Quintin\_Par](https://meta.discourse.org/u/Quintin_Par)\
**Replies:** 10\
**Last updated:** [November 11, 2017, 7:10pm UTC](https://meta.discourse.org/t/wordpress-blog-comments-and-manually-copying-it-to-discourse/68801 "2017-11-11T19:10:10Z")

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I am setting up a discourse forum for my blog and as I understand, there is no way to sync migrate existing wordpress comments to discourse topics and as its replies. Since that is the case, I was thinking of doing this…

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## [Availability of OpenID Connect in hosted plans](https://meta.discourse.org/t/availability-of-openid-connect-in-hosted-plans/146250)

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**Author:** [@pebble](https://meta.discourse.org/u/pebble)\
**Replies:** 7\
**Last updated:** [April 2, 2020, 8:57am UTC](https://meta.discourse.org/t/availability-of-openid-connect-in-hosted-plans/146250 "2020-04-02T08:57:28Z")

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This is just a clarification question. I have started running discourse locally, following the docker instructions I can see the options for setting up login with google but none of the options described in the OpenID …

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## [Pass muted/blocked users on SSO?](https://meta.discourse.org/t/pass-muted-blocked-users-on-sso/146298)

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**Author:** [@pnoeric](https://meta.discourse.org/u/pnoeric)\
**Replies:** 2\
**Last updated:** [April 2, 2020, 7:31am UTC](https://meta.discourse.org/t/pass-muted-blocked-users-on-sso/146298 "2020-04-02T07:31:29Z")

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Hi, I am integrating Discourse with a community site where members can already “block” each other. So when a member of my site SSO’s into Discourse, I’d like to also pass the list of blocked external\_id values. These can…

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## [How many hours does it take to install Discourse?](https://meta.discourse.org/t/how-many-hours-does-it-take-to-install-discourse/80399)

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**Author:** [@Openmind](https://meta.discourse.org/u/Openmind)\
**Replies:** 37\
**Last updated:** [April 2, 2020, 6:58am UTC](https://meta.discourse.org/t/how-many-hours-does-it-take-to-install-discourse/80399 "2020-04-02T06:58:36Z")

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Hi, I’m not a developer so I hired a company that has been creating my website. Now I want the team to add Discourse to my site. How do I calculate or estimate how many hours it will take the developers to install and in…

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## [Creating a survey for self-hosted Discourse communities](https://meta.discourse.org/t/creating-a-survey-for-self-hosted-discourse-communities/34541)

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**Author:** [@erlend\_sh](https://meta.discourse.org/u/erlend_sh)\
**Replies:** 5\
**Last updated:** [April 1, 2020, 6:48pm UTC](https://meta.discourse.org/t/creating-a-survey-for-self-hosted-discourse-communities/34541 "2020-04-01T18:48:51Z")

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I’d like to put together a little survey for projects that are managing their own Discourse forum. Published results will be 100% anonymous. I wanna know things like: Who’s their hosting provider? How beefy is their h…

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## [Discourse not sending Emails to All Users in mailing list mode](https://meta.discourse.org/t/discourse-not-sending-emails-to-all-users-in-mailing-list-mode/141036)

<div class="topic-metadata">

**Author:** [@fidelio](https://meta.discourse.org/u/fidelio)\
**Replies:** 22\
**Last updated:** [April 1, 2020, 5:38pm UTC](https://meta.discourse.org/t/discourse-not-sending-emails-to-all-users-in-mailing-list-mode/141036 "2020-04-01T17:38:40Z")

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We have migrated from a Mailing List and lot of users are still using our forum predominately via Email. There are about 300 that are in Mailing List mode. But Discourse only seems to send out around 75 to 80 Mails when…

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## [Wordpress account completely deleted when username is changed in Discourse (SSO with WP as Provider)](https://meta.discourse.org/t/wordpress-account-completely-deleted-when-username-is-changed-in-discourse-sso-with-wp-as-provider/146202)

<div class="topic-metadata">

**Author:** [@jord8on](https://meta.discourse.org/u/jord8on)\
**Replies:** 1\
**Last updated:** [March 30, 2020, 9:58pm UTC](https://meta.discourse.org/t/wordpress-account-completely-deleted-when-username-is-changed-in-discourse-sso-with-wp-as-provider/146202 "2020-03-30T21:58:30Z")

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Continuing the discussion from SSO with Wordpress but users cannot change their username: I’m using the Discourse Wordpress plugin with WP as my SSO provider. When a person creates their account in WP, I have it set u…

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## [Self-hosting migration example — VPS to VPS](https://meta.discourse.org/t/self-hosting-migration-example-vps-to-vps/146034)

<div class="topic-metadata">

**Author:** [@D8vid](https://meta.discourse.org/u/D8vid)\
**Replies:** 0\
**Last updated:** [March 29, 2020, 6:26pm UTC](https://meta.discourse.org/t/self-hosting-migration-example-vps-to-vps/146034 "2020-03-29T18:26:46Z")

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I’m sharing my recent experience of migrating a self-hosted Discourse installation from one VPS to another, as a way of saying ‘thanks!’ to the creators of Discourse and its community of administrators. This migration pr…

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## [SSO with Wordpress but users cannot change their username](https://meta.discourse.org/t/sso-with-wordpress-but-users-cannot-change-their-username/30600)

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**Author:** [@namtrok](https://meta.discourse.org/u/namtrok)\
**Replies:** 14\
**Last updated:** [March 29, 2020, 9:06am UTC](https://meta.discourse.org/t/sso-with-wordpress-but-users-cannot-change-their-username/30600 "2020-03-29T09:06:53Z")

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I have the SSO for Wordpress installed configured and working,… users are able to signup/login as expected. However users cannot change their username. I’ve set the username change period to 90 days but that still does…

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## [Integrate Bubble Login to Discourse?](https://meta.discourse.org/t/integrate-bubble-login-to-discourse/145949)

<div class="topic-metadata">

**Author:** [@Sanju\_Joseph](https://meta.discourse.org/u/Sanju_Joseph)\
**Replies:** 3\
**Last updated:** [March 28, 2020, 3:59pm UTC](https://meta.discourse.org/t/integrate-bubble-login-to-discourse/145949 "2020-03-28T15:59:13Z")

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Hey guys, I’m building a platform on Bubble. How I sync the login between bubble & discourse? Is there an easy way to accomplish this? Can someone help me with this?

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## [Installing Discourse and Ghost on the same Droplet](https://meta.discourse.org/t/installing-discourse-and-ghost-on-the-same-droplet/112452)

<div class="topic-metadata">

**Author:** [@Alaa](https://meta.discourse.org/u/Alaa)\
**Replies:** 4\
**Last updated:** [March 27, 2020, 8:52pm UTC](https://meta.discourse.org/t/installing-discourse-and-ghost-on-the-same-droplet/112452 "2020-03-27T20:52:16Z")

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Can I safely install Discourse and Ghost on the same Droplet?

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## [Shared Discourse/Static Site Login](https://meta.discourse.org/t/shared-discourse-static-site-login/145832)

<div class="topic-metadata">

**Author:** [@FelicianoTech](https://meta.discourse.org/u/FelicianoTech)\
**Replies:** 2\
**Last updated:** [March 27, 2020, 4:29pm UTC](https://meta.discourse.org/t/shared-discourse-static-site-login/145832 "2020-03-27T16:29:53Z")

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Hey Everyone, Here’s my situation. I am trying to run a Discourse install at talk.example.com while maintaining a website at www.example.com. I want it so that when someone logins to the Discourse site, they also appea…

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## [Migrating over to a new instance in new hosting provider](https://meta.discourse.org/t/migrating-over-to-a-new-instance-in-new-hosting-provider/134876)

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**Author:** [@owrh](https://meta.discourse.org/u/owrh)\
**Replies:** 4\
**Last updated:** [March 26, 2020, 9:48pm UTC](https://meta.discourse.org/t/migrating-over-to-a-new-instance-in-new-hosting-provider/134876 "2020-03-26T21:48:30Z")

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We have a forum running in AWS, on a custom domain with SSL via LetsEncrypt and we’re looking to move to Digital Ocean, ideally without downtime. Is there a recommended best practice as I’ve encountered a variety of prob…

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## [What is the advantage of keeping files on s3?](https://meta.discourse.org/t/what-is-the-advantage-of-keeping-files-on-s3/145297)

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**Author:** [@eextra](https://meta.discourse.org/u/eextra)\
**Replies:** 9\
**Last updated:** [March 26, 2020, 3:26pm UTC](https://meta.discourse.org/t/what-is-the-advantage-of-keeping-files-on-s3/145297 "2020-03-26T15:26:43Z")

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That’s how I read, I’m having problems with migration myself. I see a lot of problems (maybe solved). And so I wonder - what is the sense of keeping the upload on s3? Is there any sense of it apart from saving costs ? E…

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## [What are the best example websites with high discourse integrations](https://meta.discourse.org/t/what-are-the-best-example-websites-with-high-discourse-integrations/123500)

<div class="topic-metadata">

**Author:** [@DeepGlue](https://meta.discourse.org/u/DeepGlue)\
**Replies:** 2\
**Last updated:** [March 25, 2020, 5:13pm UTC](https://meta.discourse.org/t/what-are-the-best-example-websites-with-high-discourse-integrations/123500 "2020-03-25T17:13:18Z")

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What are the best websites using discourse and also the ones which have seemlessly integrated discourse into it. I am thinking like muut but in discourse style. Are there any ?

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## [Telephone support?](https://meta.discourse.org/t/telephone-support/145397)

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**Author:** [@keyval](https://meta.discourse.org/u/keyval)\
**Replies:** 2\
**Last updated:** [March 24, 2020, 4:20pm UTC](https://meta.discourse.org/t/telephone-support/145397 "2020-03-24T16:20:07Z")

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Hello, I am looking telephone support in order to customize some communications to our members. Please assist?

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## [S3 image upload access denied while backups upload working fine](https://meta.discourse.org/t/s3-image-upload-access-denied-while-backups-upload-working-fine/104071)

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**Author:** [@Umashankar\_Ankuri](https://meta.discourse.org/u/Umashankar_Ankuri)\
**Replies:** 22\
**Last updated:** [March 23, 2020, 11:35pm UTC](https://meta.discourse.org/t/s3-image-upload-access-denied-while-backups-upload-working-fine/104071 "2020-03-23T23:35:49Z")

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I’m getting an issue with S3 setup, wherein backups are uploading just fine to the s3 bucket but image uploads give this error Encountered an error while migrating /uploads/default/original/1X/ea17a258eff7a95045bda914c1…

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## [Ubuntu 19.10 discourse-setup](https://meta.discourse.org/t/ubuntu-19-10-discourse-setup/145113)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 2\
**Last updated:** [March 22, 2020, 1:03pm UTC](https://meta.discourse.org/t/ubuntu-19-10-discourse-setup/145113 "2020-03-22T13:03:41Z")

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I know my DNS records are correct because all my webservers work. I have Apache 2 and it works fine. Running discourse-setup it claims: \*Hostname for your Discourse? \[discourse.example.com\]: list.pteranodon.space\* \*Che…

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## [Misconfigured DNS preventing discourse-setup completion](https://meta.discourse.org/t/misconfigured-dns-preventing-discourse-setup-completion/144935)

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**Author:** [@nory](https://meta.discourse.org/u/nory)\
**Replies:** 13\
**Last updated:** [March 21, 2020, 9:53pm UTC](https://meta.discourse.org/t/misconfigured-dns-preventing-discourse-setup-completion/144935 "2020-03-21T21:53:38Z")

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Hi, I have created a new droplet “Discourse-beta-ubuntu”, then I connected to the Droplet with Putty (root - password) and Discourse’s setup is started. But setup doesn’t work: Ports 80 and 443 are free for use 'sampl…

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## [Migrating uploads to S3 for 'default'... rake aborted!](https://meta.discourse.org/t/migrating-uploads-to-s3-for-default-rake-aborted/144033)

<div class="topic-metadata">

**Author:** [@eextra](https://meta.discourse.org/u/eextra)\
**Replies:** 4\
**Last updated:** [March 21, 2020, 10:06pm UTC](https://meta.discourse.org/t/migrating-uploads-to-s3-for-default-rake-aborted/144033 "2020-03-21T22:06:04Z")

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NameError: uninitialized constant FileStore::ToS3Migration::Aws I set the bucket according to the manual. Then I typed in the console but I can’t move the images. Why this bug ? i put (app:/var/www/discourse# : ) DI…

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## [Error sending mail. Job exception: hostname "smtp.xxx.com" does not match the server certificate](https://meta.discourse.org/t/error-sending-mail-job-exception-hostname-smtp-xxx-com-does-not-match-the-server-certificate/145027)

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**Author:** [@papertrail-ai](https://meta.discourse.org/u/papertrail-ai)\
**Replies:** 3\
**Last updated:** [March 21, 2020, 4:48pm UTC](https://meta.discourse.org/t/error-sending-mail-job-exception-hostname-smtp-xxx-com-does-not-match-the-server-certificate/145027 "2020-03-21T16:48:03Z")

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I have seen some similar posts, however, they are fairly old and don’t quite solve the issue. I recently installed a copy of discourse on aws. The installation is working however when I register a new account I don’t re…

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## [AWS connection has timed out](https://meta.discourse.org/t/aws-connection-has-timed-out/144681)

<div class="topic-metadata">

**Author:** [@papertrail-ai](https://meta.discourse.org/u/papertrail-ai)\
**Replies:** 7\
**Last updated:** [March 20, 2020, 9:24am UTC](https://meta.discourse.org/t/aws-connection-has-timed-out/144681 "2020-03-20T09:24:00Z")

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I have recently opted to do a self-host of discourse on aws. I followed all the instructions on the github page. I receive a connection timeout error. The installation works fine. The DNS A record is set up correctly an…

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## [Install with one click Discourse and hosting](https://meta.discourse.org/t/install-with-one-click-discourse-and-hosting/144891)

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**Author:** [@nory](https://meta.discourse.org/u/nory)\
**Replies:** 1\
**Last updated:** [March 19, 2020, 10:05pm UTC](https://meta.discourse.org/t/install-with-one-click-discourse-and-hosting/144891 "2020-03-19T22:05:19Z")

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Hi, are there any hosting where with one click you can install Discourse (like Cloudron, Digital Ocean, Bitnami etc) but which cost maximum $ 3 per month? With Cloudron you must have a VPS with a minimum of 20GB of spac…

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## [WARNING: This server does not appear to be accessible at](https://meta.discourse.org/t/warning-this-server-does-not-appear-to-be-accessible-at/144755)

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**Author:** [@sturdy2](https://meta.discourse.org/u/sturdy2)\
**Replies:** 11\
**Last updated:** [March 19, 2020, 8:53pm UTC](https://meta.discourse.org/t/warning-this-server-does-not-appear-to-be-accessible-at/144755 "2020-03-19T20:53:18Z")

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Hi all…newby here. I’m trying to install Discourse in a Droplet at Digitalocean to create a discussion forum in a subdomain hosted by GoDaddy. I have recently installed SSL at that subdomain. During my installation attem…

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## [User experience for imported users?](https://meta.discourse.org/t/user-experience-for-imported-users/141554)

<div class="topic-metadata">

**Author:** [@adamengst](https://meta.discourse.org/u/adamengst)\
**Replies:** 13\
**Last updated:** [March 19, 2020, 7:06pm UTC](https://meta.discourse.org/t/user-experience-for-imported-users/141554 "2020-03-19T19:06:51Z")

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I’m looking at importing some 600 email addresses from a mailing list into Discourse, with the goal of having everyone automatically set to watch an Announcements category that will essentially serve the purpose of repli…

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## [SSO with TownNews CMS](https://meta.discourse.org/t/sso-with-townnews-cms/144735)

<div class="topic-metadata">

**Author:** [@Michael\_Greathouse](https://meta.discourse.org/u/Michael_Greathouse)\
**Replies:** 5\
**Last updated:** [March 18, 2020, 8:23pm UTC](https://meta.discourse.org/t/sso-with-townnews-cms/144735 "2020-03-18T20:23:54Z")

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Has anyone setup SSO to a Townnews site?

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## [Fastly CDN for hosted version of Discourse?](https://meta.discourse.org/t/fastly-cdn-for-hosted-version-of-discourse/144710)

<div class="topic-metadata">

**Author:** [@RockHopper](https://meta.discourse.org/u/RockHopper)\
**Replies:** 4\
**Last updated:** [March 18, 2020, 2:09pm UTC](https://meta.discourse.org/t/fastly-cdn-for-hosted-version-of-discourse/144710 "2020-03-18T14:09:40Z")

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Hi, Does anyone know if the hosted version of Discourse can integrate with Fastly? I read documentation for getting it up and running but it at leasts takes editing the yml?

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