# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=359

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 360

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## [Category descriptions not showing up on mobile](https://meta.discourse.org/t/category-descriptions-not-showing-up-on-mobile/168108)

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**Author:** [@imntesta](https://meta.discourse.org/u/imntesta)\
**Replies:** 4\
**Last updated:** [September 30, 2022, 12:18pm UTC](https://meta.discourse.org/t/category-descriptions-not-showing-up-on-mobile/168108 "2022-09-30T12:18:41Z")

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The short blurb under each category on the homepage shows up just fine on desktop, but not so much on mobile. I’ve even pinned each “about this category” topic with no success. However, the default one for the uncategori…

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## [Deprecation notices after upgrading to 2.9.0beta10](https://meta.discourse.org/t/deprecation-notices-after-upgrading-to-2-9-0beta10/240475)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 1\
**Last updated:** [September 30, 2022, 11:07am UTC](https://meta.discourse.org/t/deprecation-notices-after-upgrading-to-2-9-0beta10/240475 "2022-09-30T11:07:46Z")

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What should I do about these, if anything? Just change the new site settings? Deprecation notice: \`SiteSetting.enable\_personal\_messages\` has been deprecated. Please use \`SiteSetting.personal\_message\_enabled\_groups\` inst…

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## [./launcher start app - does not run (need to re-setup SMTP)](https://meta.discourse.org/t/launcher-start-app-does-not-run-need-to-re-setup-smtp/240374)

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**Author:** [@ideatank](https://meta.discourse.org/u/ideatank)\
**Replies:** 14\
**Last updated:** [September 30, 2022, 10:20am UTC](https://meta.discourse.org/t/launcher-start-app-does-not-run-need-to-re-setup-smtp/240374 "2022-09-30T10:20:04Z")

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I needed to re-setup SMTP and run the ./launcher start app command. However I was not prompted to re-enter the installation data - email, SMTP etc… The command run, and then exit to the command line after the re-instal…

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## [Mandatory login via oidc only for employees](https://meta.discourse.org/t/mandatory-login-via-oidc-only-for-employees/304281)

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**Author:** [@xoxys](https://meta.discourse.org/u/xoxys)\
**Replies:** 2\
**Last updated:** [September 30, 2022, 7:55am UTC](https://meta.discourse.org/t/mandatory-login-via-oidc-only-for-employees/304281 "2022-09-30T07:55:26Z")

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Hi, Is it intended that a user is still able to login with the local password? Let’s say a user creates an account via oidc login. At this point everything is fine, the user can log in via the oidc provider and the acco…

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## [How long will Discourse Translator with Google API take effect after enabled?](https://meta.discourse.org/t/how-long-will-discourse-translator-with-google-api-take-effect-after-enabled/239720)

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**Author:** [@numbqq](https://meta.discourse.org/u/numbqq)\
**Replies:** 19\
**Last updated:** [September 30, 2022, 2:52am UTC](https://meta.discourse.org/t/how-long-will-discourse-translator-with-google-api-take-effect-after-enabled/239720 "2022-09-30T02:52:19Z")

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How long will Discourse Translator with Google API take effect after enabled?

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## [Is it possible to move my Discourse from Web to a Server?](https://meta.discourse.org/t/is-it-possible-to-move-my-discourse-from-web-to-a-server/240433)

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**Author:** [@bwetherill](https://meta.discourse.org/u/bwetherill)\
**Replies:** 2\
**Last updated:** [September 29, 2022, 9:30pm UTC](https://meta.discourse.org/t/is-it-possible-to-move-my-discourse-from-web-to-a-server/240433 "2022-09-29T21:30:04Z")

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If I first set up Discourse using the web UI and use that for a couple years, is it possible to transfer all of my information (discussions, members, etc.) to a privately hosted server later? I’m thinking I could start …

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## [Which branch am I / should I be tracking? beta or tests-passed or main?](https://meta.discourse.org/t/which-branch-am-i-should-i-be-tracking-beta-or-tests-passed-or-main/240331)

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**Author:** [@sok777](https://meta.discourse.org/u/sok777)\
**Replies:** 13\
**Last updated:** [September 29, 2022, 8:50pm UTC](https://meta.discourse.org/t/which-branch-am-i-should-i-be-tracking-beta-or-tests-passed-or-main/240331 "2022-09-29T20:50:00Z")

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I’m just concerned about upgrading as it seems beta9 is the recent verified version?

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## [Login session timeout while trying to implement with SSO](https://meta.discourse.org/t/login-session-timeout-while-trying-to-implement-with-sso/240417)

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**Author:** [@ujjawal0911](https://meta.discourse.org/u/ujjawal0911)\
**Replies:** 3\
**Last updated:** [September 29, 2022, 8:18pm UTC](https://meta.discourse.org/t/login-session-timeout-while-trying-to-implement-with-sso/240417 "2022-09-29T20:18:42Z")

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So our frontend is React and Backend is Django and we want to use Discourse as a discussion platform for our application. The problem is whenever our backend API returns the redirected URL, it return login timeout even t…

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## [Any forum using the Q&A plugin?](https://meta.discourse.org/t/any-forum-using-the-q-a-plugin/240360)

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**Author:** [@YAN](https://meta.discourse.org/u/YAN)\
**Replies:** 2\
**Last updated:** [September 29, 2022, 7:31pm UTC](https://meta.discourse.org/t/any-forum-using-the-q-a-plugin/240360 "2022-09-29T19:31:35Z")

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Hi, To resolve the problem Comments and replies are shown double under the default setting of discourse, I’m trying Question Answer Plugin and Discourse Upvotes to see whether better threads structure can be built. The…

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## [Is it possible to migrate a chat thread in google chat to discourse?](https://meta.discourse.org/t/is-it-possible-to-migrate-a-chat-thread-in-google-chat-to-discourse/233535)

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**Author:** [@Ishank\_Tyagi](https://meta.discourse.org/u/Ishank_Tyagi)\
**Replies:** 1\
**Last updated:** [September 13, 2022, 5:52pm UTC](https://meta.discourse.org/t/is-it-possible-to-migrate-a-chat-thread-in-google-chat-to-discourse/233535 "2022-09-13T17:52:29Z")

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I have a requirement to create a discourse thread corresponding to a google chat thread. Is it possible to move a discussion on GHC to discourse?

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## [Any downsides to proxy via port instead of unix domain socket?](https://meta.discourse.org/t/any-downsides-to-proxy-via-port-instead-of-unix-domain-socket/240359)

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**Author:** [@mcdanlj](https://meta.discourse.org/u/mcdanlj)\
**Replies:** 4\
**Last updated:** [September 29, 2022, 11:52am UTC](https://meta.discourse.org/t/any-downsides-to-proxy-via-port-instead-of-unix-domain-socket/240359 "2022-09-29T11:52:02Z")

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I’m testing deploying Discourse on top of the CentOS-derived AlmaLinux 9 with SELinux enabled and external nginx configured. Because the Ubuntu-based container doesn’t know about SELinux, it keeps replacing the unix dom…

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## [Tags are not popping up after typing #](https://meta.discourse.org/t/tags-are-not-popping-up-after-typing/240357)

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**Author:** [@YAN](https://meta.discourse.org/u/YAN)\
**Replies:** 3\
**Last updated:** [September 29, 2022, 9:40am UTC](https://meta.discourse.org/t/tags-are-not-popping-up-after-typing/240357 "2022-09-29T09:40:29Z")

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Hi, It’s pretty helpful that after typing “#”, all existing tags will pop up and users can easily pick tags from them, like this: However, I found that if we type “#” in the beginning of a topic/reply, the existed t…

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## [Featured Categories Header and Poll Banner Components breaking my site](https://meta.discourse.org/t/featured-categories-header-and-poll-banner-components-breaking-my-site/237622)

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**Author:** [@Heather13](https://meta.discourse.org/u/Heather13)\
**Replies:** 4\
**Last updated:** [September 28, 2022, 6:16pm UTC](https://meta.discourse.org/t/featured-categories-header-and-poll-banner-components-breaking-my-site/237622 "2022-09-28T18:16:40Z")

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Similar to User Notes plugin is breaking my site we are experiencing the same issue but with regards to two other components: Featured Categories Header & Poll banner theme component We have turned them off for now, b…

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## [Oracle Cloud hosting with ARM-architecture](https://meta.discourse.org/t/oracle-cloud-hosting-with-arm-architecture/240199)

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**Author:** [@terraboss](https://meta.discourse.org/u/terraboss)\
**Replies:** 6\
**Last updated:** [September 28, 2022, 5:39pm UTC](https://meta.discourse.org/t/oracle-cloud-hosting-with-arm-architecture/240199 "2022-09-28T17:39:25Z")

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I‘ve read about your experimental ARM support. However, I am not sure if I have paid attention to everything that has to consider for ARM. In the end, the installation was stopped. The error message seems unhelpful to …

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## [Time series statistics instead of a single number](https://meta.discourse.org/t/time-series-statistics-instead-of-a-single-number/235814)

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**Author:** [@vainaixr](https://meta.discourse.org/u/vainaixr)\
**Replies:** 2\
**Last updated:** [August 11, 2022, 9:17am UTC](https://meta.discourse.org/t/time-series-statistics-instead-of-a-single-number/235814 "2022-08-11T09:17:00Z")

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Could it be made possible that the statistics of posts read, topics viewed, hearts given, received and maybe even more numbers be plotted in time series since the day the user started using the forums, instead of the one…

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## [Enlarging posting pane doesn't remain past single post](https://meta.discourse.org/t/enlarging-posting-pane-doesnt-remain-past-single-post/235000)

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**Author:** [@Slowhand](https://meta.discourse.org/u/Slowhand)\
**Replies:** 8\
**Last updated:** [September 28, 2022, 4:09pm UTC](https://meta.discourse.org/t/enlarging-posting-pane-doesnt-remain-past-single-post/235000 "2022-09-28T16:09:04Z")

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I use a desktop with a rather large monitor. Up until last week or so, I would sign on in the mornings, and with my first post, would enlarge the posting pane. Unless I signed out or otherwise left the site, the enl…

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## [Integration with mobile app](https://meta.discourse.org/t/integration-with-mobile-app/155670)

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**Author:** [@hanil\_kathuria](https://meta.discourse.org/u/hanil_kathuria)\
**Replies:** 0\
**Last updated:** [June 23, 2020, 9:22am UTC](https://meta.discourse.org/t/integration-with-mobile-app/155670 "2020-06-23T09:22:14Z")

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We are developing native mobile application for Android and iOS and we want to integrate discourse into it for online discussion forums. How our app will work is when the user logs in into the app, the user will also be …

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## [Do we have some video to understand Discourse?](https://meta.discourse.org/t/do-we-have-some-video-to-understand-discourse/237954)

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**Author:** [@Kunal\_Singla](https://meta.discourse.org/u/Kunal_Singla)\
**Replies:** 1\
**Last updated:** [September 2, 2022, 4:57pm UTC](https://meta.discourse.org/t/do-we-have-some-video-to-understand-discourse/237954 "2022-09-02T16:57:52Z")

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I am looking to implement discourse and looking for material to better understand the product.

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## [Is there a way to group PM's in folders? Or plugin?](https://meta.discourse.org/t/is-there-a-way-to-group-pms-in-folders-or-plugin/58551)

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**Author:** [@dylanh724](https://meta.discourse.org/u/dylanh724)\
**Replies:** 3\
**Last updated:** [September 28, 2022, 11:13am UTC](https://meta.discourse.org/t/is-there-a-way-to-group-pms-in-folders-or-plugin/58551 "2022-09-28T11:13:58Z")

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For example, we do “forum mafia” where you have to private message a lot - and for different games. Is it possible to organize PM’s, like in folders? Or a plugin?

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## [Rebuild Failed, please help!](https://meta.discourse.org/t/rebuild-failed-please-help/240037)

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**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 7\
**Last updated:** [September 28, 2022, 4:08am UTC](https://meta.discourse.org/t/rebuild-failed-please-help/240037 "2022-09-28T04:08:52Z")

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I did a rebuild tonight, and it failed, I disabled all plugins, and it is still failing, unfortunately. It appears some of the gems may not be updating properly. @pfaffman I may need your assistance on this. FAILED ----…

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## [Users can bypass blocked words with HTML](https://meta.discourse.org/t/users-can-bypass-blocked-words-with-html/240268)

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**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 1\
**Last updated:** [September 28, 2022, 2:44am UTC](https://meta.discourse.org/t/users-can-bypass-blocked-words-with-html/240268 "2022-09-28T02:44:57Z")

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I’m not sure if this is a Contribute \> Bug so it’s here for now Let’s say on your site you cant have people discussing money, as an example. So, you add “dollar” to your blocked words list. Yes, when people type “doll…

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## [How to delete "Site-feedback" Category](https://meta.discourse.org/t/how-to-delete-site-feedback-category/240261)

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**Author:** [@eddie.kim0](https://meta.discourse.org/u/eddie.kim0)\
**Replies:** 10\
**Last updated:** [September 28, 2022, 2:41am UTC](https://meta.discourse.org/t/how-to-delete-site-feedback-category/240261 "2022-09-28T02:41:39Z")

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I am trying to delete site feedback category, but I see the message of “Can’t delete this category because it has chat channels”. Anyone knows what the problem is? There is only one post created by the system in the cate…

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## [Padding/margin bottom on iOS chat](https://meta.discourse.org/t/padding-margin-bottom-on-ios-chat/239662)

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**Author:** [@sok777](https://meta.discourse.org/u/sok777)\
**Replies:** 7\
**Last updated:** [September 28, 2022, 12:43am UTC](https://meta.discourse.org/t/padding-margin-bottom-on-ios-chat/239662 "2022-09-28T00:43:19Z")

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I noticed chat adds this sort of padding at the bottom on iOS to push it above the home indicator. How can we remove this as we already have that solution in place? I can’t repro on a browser to find that div. (see g…

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## [Searching with multi word query does not function as expected](https://meta.discourse.org/t/searching-with-multi-word-query-does-not-function-as-expected/239804)

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**Author:** [@lollop](https://meta.discourse.org/u/lollop)\
**Replies:** 1\
**Last updated:** [September 27, 2022, 11:43pm UTC](https://meta.discourse.org/t/searching-with-multi-word-query-does-not-function-as-expected/239804 "2022-09-27T23:43:32Z")

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The general search function on my Discourse site is not working as I would expect when I type in multi word queries. For example: My site has a topic with the title “Two words in this topic title”. When I type “two” int…

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## [Non-admin users create invite links with redirects](https://meta.discourse.org/t/non-admin-users-create-invite-links-with-redirects/240065)

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**Author:** [@hyphalos](https://meta.discourse.org/u/hyphalos)\
**Replies:** 1\
**Last updated:** [September 27, 2022, 11:31pm UTC](https://meta.discourse.org/t/non-admin-users-create-invite-links-with-redirects/240065 "2022-09-27T23:31:04Z")

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Hello, Is there a setting to allow a non-admin user to create invite links with redirects? I can’t seem to find it. It seems only Staff members can create invite links with redirects. Is this for security purposes or is…

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## [Help with Installing on a Partition](https://meta.discourse.org/t/help-with-installing-on-a-partition/239978)

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**Author:** [@spectre](https://meta.discourse.org/u/spectre)\
**Replies:** 15\
**Last updated:** [September 27, 2022, 9:57pm UTC](https://meta.discourse.org/t/help-with-installing-on-a-partition/239978 "2022-09-27T21:57:30Z")

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Hey guys, This maybe the first time someone has asked for such kind of help but I need it desperately :frowning: I have a server with 2 partitions installed in it besides the swap partition of course! First partition …

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## [Can not change logo on latest build](https://meta.discourse.org/t/can-not-change-logo-on-latest-build/240215)

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**Author:** [@MarcP](https://meta.discourse.org/u/MarcP)\
**Replies:** 5\
**Last updated:** [September 27, 2022, 7:21pm UTC](https://meta.discourse.org/t/can-not-change-logo-on-latest-build/240215 "2022-09-27T19:21:03Z")

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Version: 40183080d9 When trying to change any logo, I get the following error: undefined method \`calculate\_dominant\_color!' for #

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## ["No setting named \_\_ exists" when trying to run specs on poll plugin](https://meta.discourse.org/t/no-setting-named-exists-when-trying-to-run-specs-on-poll-plugin/199751)

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**Author:** [@frank.manuel](https://meta.discourse.org/u/frank.manuel)\
**Replies:** 9\
**Last updated:** [September 27, 2022, 6:24pm UTC](https://meta.discourse.org/t/no-setting-named-exists-when-trying-to-run-specs-on-poll-plugin/199751 "2022-09-27T18:24:38Z")

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Hi, I’m making a plugin and am trying to write some tests, but when I try to run the specs of poll plugin via bundle exec rake plugin:spec poll as seen here, I’m getting this error: An error occurred while loading …

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## [decorateCooked in theme vs HighlighJS](https://meta.discourse.org/t/decoratecooked-in-theme-vs-highlighjs/126208)

<div class="topic-metadata">

**Author:** [@alldritt](https://meta.discourse.org/u/alldritt)\
**Replies:** 2\
**Last updated:** [September 27, 2022, 4:26pm UTC](https://meta.discourse.org/t/decoratecooked-in-theme-vs-highlighjs/126208 "2022-09-27T16:26:11Z")

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I’m using decorateCooked in my site’s theme to post-process HighlightJS code blocks for a particular language. It is working when \`\`\` is used to indicate code in a post but It is failing when indentation is used to inc…

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## [Passing SSO info via Webhook](https://meta.discourse.org/t/passing-sso-info-via-webhook/164504)

<div class="topic-metadata">

**Author:** [@ebeach](https://meta.discourse.org/u/ebeach)\
**Replies:** 6\
**Last updated:** [September 27, 2022, 2:21pm UTC](https://meta.discourse.org/t/passing-sso-info-via-webhook/164504 "2022-09-27T14:21:45Z")

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We currently have a field called external\_id that contains the user ID we use for SSO. I’d like to be able to pass that field via webhook. It’s currently not part of the data that’s sent over. Is there a way to add it?

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