# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=366

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 367

---

## [Custom links above header bar](https://meta.discourse.org/t/custom-links-above-header-bar/238095)

<div class="topic-metadata">

**Author:** [@MAR](https://meta.discourse.org/u/MAR)\
**Replies:** 3\
**Last updated:** [September 5, 2022, 4:41pm UTC](https://meta.discourse.org/t/custom-links-above-header-bar/238095 "2022-09-05T16:41:21Z")

</div>

Where in settings do you go to change links that are above your header bar? Is this something that is built into Discourse or is this usually a custom backend addition a programmer might have done? I am helping restruct…

---

## [How to configure Discourse as the sole user-facing login/sign-up provider for Wordpress site](https://meta.discourse.org/t/how-to-configure-discourse-as-the-sole-user-facing-login-sign-up-provider-for-wordpress-site/238149)

<div class="topic-metadata">

**Author:** [@glenatron](https://meta.discourse.org/u/glenatron)\
**Replies:** 1\
**Last updated:** [September 5, 2022, 3:32pm UTC](https://meta.discourse.org/t/how-to-configure-discourse-as-the-sole-user-facing-login-sign-up-provider-for-wordpress-site/238149 "2022-09-05T15:32:28Z")

</div>

We are setting up a Wordpress site with an associated Discourse community and I anticipate most user interactions to be happening on Discourse, but we’re looking at setting up a Wordpress Learning Management System that …

---

## [No "Sign up" buttons on the "Welcome! Let's create your account" modal](https://meta.discourse.org/t/no-sign-up-buttons-on-the-welcome-lets-create-your-account-modal/238162)

<div class="topic-metadata">

**Author:** [@glenatron](https://meta.discourse.org/u/glenatron)\
**Replies:** 2\
**Last updated:** [September 5, 2022, 3:28pm UTC](https://meta.discourse.org/t/no-sign-up-buttons-on-the-welcome-lets-create-your-account-modal/238162 "2022-09-05T15:28:22Z")

</div>

I have a new deployment of Discourse that I set up to use alongside Wordpress and I must have done something weird because I can’t see how to sign up - if I come in as a new user I see Sign Up and Log In buttons and get …

---

## [Unable to install Discourse Question Answer: ON CONFLICT DO NOTHING](https://meta.discourse.org/t/unable-to-install-discourse-question-answer-on-conflict-do-nothing/238128)

<div class="topic-metadata">

**Author:** [@scavin](https://meta.discourse.org/u/scavin)\
**Replies:** 4\
**Last updated:** [September 5, 2022, 11:53am UTC](https://meta.discourse.org/t/unable-to-install-discourse-question-answer-on-conflict-do-nothing/238128 "2022-09-05T11:53:51Z")

</div>

Unable to install Discourse Question Answer == 20211020062413 CreateQuestionAnswerVotes: migrating ======================== -- create\_table(:question\_answer\_votes, {}) -\> 0.0478s -- add\_index(:question\_answer\_votes, …

---

## [How to add a company logo on admins profile picture?](https://meta.discourse.org/t/how-to-add-a-company-logo-on-admins-profile-picture/117082)

<div class="topic-metadata">

**Author:** [@Greg\_Gifford2](https://meta.discourse.org/u/Greg_Gifford2)\
**Replies:** 5\
**Last updated:** [May 7, 2019, 4:58pm UTC](https://meta.discourse.org/t/how-to-add-a-company-logo-on-admins-profile-picture/117082 "2019-05-07T16:58:51Z")

</div>

Hi there, Please could explain how to add a company logo to an admins profile picture? Cheers! Greg

---

## [Picture related command syntax for the posts](https://meta.discourse.org/t/picture-related-command-syntax-for-the-posts/238057)

<div class="topic-metadata">

**Author:** [@Ishmadrad](https://meta.discourse.org/u/Ishmadrad)\
**Replies:** 0\
**Last updated:** [September 4, 2022, 3:08am UTC](https://meta.discourse.org/t/picture-related-command-syntax-for-the-posts/238057 "2022-09-04T03:08:34Z")

</div>

Hallo everybody. I’m a simple forum user. I discovered that many forum I partecipate use Discourse “engine”, so I’m here just to ask about functionalities that (maybe) are hidden into the syntax that I ignore. I see th…

---

## [Error in rebuilding using minio as object store](https://meta.discourse.org/t/error-in-rebuilding-using-minio-as-object-store/237776)

<div class="topic-metadata">

**Author:** [@ShaoJie](https://meta.discourse.org/u/ShaoJie)\
**Replies:** 8\
**Last updated:** [September 4, 2022, 1:11am UTC](https://meta.discourse.org/t/error-in-rebuilding-using-minio-as-object-store/237776 "2022-09-04T01:11:27Z")

</div>

Rebuild display when using minio as object store I, \[2022-09-01T00:37:48.192311 #1\] INFO -- : \> cd /var/www/discourse && sudo -E -u discourse bundle exec rake s3:upload\_assets rake aborted! Aws::S3::Errors::BadRequest:…

---

## [How to install Discourse on Webhosting Server (without ssh control)?](https://meta.discourse.org/t/how-to-install-discourse-on-webhosting-server-without-ssh-control/238045)

<div class="topic-metadata">

**Author:** [@Timothee\_scheufler](https://meta.discourse.org/u/Timothee_scheufler)\
**Replies:** 2\
**Last updated:** [September 3, 2022, 9:53pm UTC](https://meta.discourse.org/t/how-to-install-discourse-on-webhosting-server-without-ssh-control/238045 "2022-09-03T21:53:11Z")

</div>

Hello, I currently have a Forum running phpbb and I want to migrate to Discourse. I looked through the installation Docs on Github but it requires me a Webserver with SSH Control to do this. Is there a way to do this wi…

---

## [Move Discourse to a new server without setting up the web UI first?](https://meta.discourse.org/t/move-discourse-to-a-new-server-without-setting-up-the-web-ui-first/76504)

<div class="topic-metadata">

**Author:** [@ffhaddad](https://meta.discourse.org/u/ffhaddad)\
**Replies:** 11\
**Last updated:** [September 3, 2022, 9:19pm UTC](https://meta.discourse.org/t/move-discourse-to-a-new-server-without-setting-up-the-web-ui-first/76504 "2022-09-03T21:19:54Z")

</div>

Let’s say I want to move my Discourse site from one Amazon EC2 instance (e.g. t2.micro) to a larger instance (e.g. t2.medium), what is the correct procedure for this? The only option I know about is: Backup the existi…

---

## [New user tutorial search for "capybara" finds nothing](https://meta.discourse.org/t/new-user-tutorial-search-for-capybara-finds-nothing/237494)

<div class="topic-metadata">

**Author:** [@TimDolores](https://meta.discourse.org/u/TimDolores)\
**Replies:** 20\
**Last updated:** [September 3, 2022, 5:11pm UTC](https://meta.discourse.org/t/new-user-tutorial-search-for-capybara-finds-nothing/237494 "2022-09-03T17:11:25Z")

</div>

How to repeat: Go to a hosted Discourse instance, and sign up as a new user. I signed up at internals.rust-lang.org. Follow the “Greetings!” new user on-boarding tutorial from @discobot. Message #15 in the tutor…

---

## [I can't change my admin user email](https://meta.discourse.org/t/i-cant-change-my-admin-user-email/237978)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 18\
**Last updated:** [September 3, 2022, 4:29pm UTC](https://meta.discourse.org/t/i-cant-change-my-admin-user-email/237978 "2022-09-03T16:29:27Z")

</div>

So guys, I have a forum, and on that forum I am the only admin and owner! It turns out that when I made this site I used an email called REDACTED this email I used through the cpanel of TMD hosting, it happened that I no…

---

## [We couldn't find the AdSense code on your site](https://meta.discourse.org/t/we-couldnt-find-the-adsense-code-on-your-site/146634)

<div class="topic-metadata">

**Author:** [@adambirds](https://meta.discourse.org/u/adambirds)\
**Replies:** 10\
**Last updated:** [September 3, 2022, 12:31pm UTC](https://meta.discourse.org/t/we-couldnt-find-the-adsense-code-on-your-site/146634 "2022-09-03T12:31:58Z")

</div>

My Google AdSense dashboard showed the below when trying to verify site: However, as you can see, from my site - mufcforum.co.uk, the Advert slots (with no adverts) are showing and see screenshot of admin page with p…

---

## [Adding script to custom head doesn't work](https://meta.discourse.org/t/adding-script-to-custom-head-doesnt-work/238012)

<div class="topic-metadata">

**Author:** [@Idan](https://meta.discourse.org/u/Idan)\
**Replies:** 1\
**Last updated:** [September 3, 2022, 9:50am UTC](https://meta.discourse.org/t/adding-script-to-custom-head-doesnt-work/238012 "2022-09-03T09:50:18Z")

</div>

I tried to put a script to init variable in the custom head, but it doesn’t render on the page, only the external scripts are shown. e.g. \<script type="text/javascript"\> var \_v = \_v || \[\]; \_v = 9; \</script\> ... \[exter…

---

## [Profile field "About me" isn't updating in real time](https://meta.discourse.org/t/profile-field-about-me-isnt-updating-in-real-time/238005)

<div class="topic-metadata">

**Author:** [@trffh](https://meta.discourse.org/u/trffh)\
**Replies:** 1\
**Last updated:** [September 3, 2022, 9:48am UTC](https://meta.discourse.org/t/profile-field-about-me-isnt-updating-in-real-time/238005 "2022-09-03T09:48:03Z")

</div>

Hello, I’m new to discourse but I noticed when I update the About me field in my Profile under /preferences/profile, on my website or here on Discourse, these changes aren’t updated in real time when I click on Summary …

---

## [Cheers dropping and increasing randomly in Discourse Meta](https://meta.discourse.org/t/cheers-dropping-and-increasing-randomly-in-discourse-meta/237985)

<div class="topic-metadata">

**Author:** [@twofoursixeight](https://meta.discourse.org/u/twofoursixeight)\
**Replies:** 1\
**Last updated:** [September 3, 2022, 8:17am UTC](https://meta.discourse.org/t/cheers-dropping-and-increasing-randomly-in-discourse-meta/237985 "2022-09-03T08:17:44Z")

</div>

Can someone explain why my cheers have dropped from 40 to 18 lately? This cheers system is kind of funny. (I gained 20 cheers right now)

---

## [New user message limits](https://meta.discourse.org/t/new-user-message-limits/237948)

<div class="topic-metadata">

**Author:** [@supercobra](https://meta.discourse.org/u/supercobra)\
**Replies:** 3\
**Last updated:** [September 3, 2022, 5:22am UTC](https://meta.discourse.org/t/new-user-message-limits/237948 "2022-09-03T05:22:08Z")

</div>

Is there a place in the code or UI where I can find all the limits imposed to a new user and how long those limits apply?

---

## [Questions about heart-based badges](https://meta.discourse.org/t/questions-about-heart-based-badges/237984)

<div class="topic-metadata">

**Author:** [@twofoursixeight](https://meta.discourse.org/u/twofoursixeight)\
**Replies:** 2\
**Last updated:** [September 3, 2022, 2:43am UTC](https://meta.discourse.org/t/questions-about-heart-based-badges/237984 "2022-09-03T02:43:13Z")

</div>

In Profile - twofoursixeight - Dark Gaming , it shows that I have liked 1.8k posts and recieved 1.8k likes. Why does Empathic not show up yet in badges? Maybe because of the off-topic posts?

---

## [Animated GIF avatars, how enable?](https://meta.discourse.org/t/animated-gif-avatars-how-enable/237926)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 2\
**Last updated:** [September 3, 2022, 1:45am UTC](https://meta.discourse.org/t/animated-gif-avatars-how-enable/237926 "2022-09-03T01:45:57Z")

</div>

how enable Animated GIF avatars?

---

## [Error when upgrading and would like to solve or reset](https://meta.discourse.org/t/error-when-upgrading-and-would-like-to-solve-or-reset/237961)

<div class="topic-metadata">

**Author:** [@vel](https://meta.discourse.org/u/vel)\
**Replies:** 8\
**Last updated:** [September 2, 2022, 8:02pm UTC](https://meta.discourse.org/t/error-when-upgrading-and-would-like-to-solve-or-reset/237961 "2022-09-02T20:02:43Z")

</div>

I just tried to upgrade and I’m getting å few errors in the console and my forum is down. Sorry, there was an error upgrading Discourse. Please check the logs below. In the console is the following: Using xorcist…

---

## [Error after update failed today: \[rake themes:update assets:precompile\]](https://meta.discourse.org/t/error-after-update-failed-today-rake-themes-update-assets-precompile/237960)

<div class="topic-metadata">

**Author:** [@TroyaNO](https://meta.discourse.org/u/TroyaNO)\
**Replies:** 5\
**Last updated:** [September 2, 2022, 8:07pm UTC](https://meta.discourse.org/t/error-after-update-failed-today-rake-themes-update-assets-precompile/237960 "2022-09-02T20:07:16Z")

</div>

Today, after performing a standard update via the admin panel, the update was blocked and when trying to perform the procedure manually with ./launcher rebuild app this did not work for the first time …

---

## [How much extra disk space is required for chat?](https://meta.discourse.org/t/how-much-extra-disk-space-is-required-for-chat/237965)

<div class="topic-metadata">

**Author:** [@th21](https://meta.discourse.org/u/th21)\
**Replies:** 3\
**Last updated:** [September 2, 2022, 7:11pm UTC](https://meta.discourse.org/t/how-much-extra-disk-space-is-required-for-chat/237965 "2022-09-02T19:11:52Z")

</div>

Will chat messages take a significant amount of disk storage? I have roughly 15G remains and around 100 active users per day and would like to test it.

---

## [Turn off discourse deleting inactive users](https://meta.discourse.org/t/turn-off-discourse-deleting-inactive-users/237968)

<div class="topic-metadata">

**Author:** [@vel](https://meta.discourse.org/u/vel)\
**Replies:** 1\
**Last updated:** [September 2, 2022, 7:10pm UTC](https://meta.discourse.org/t/turn-off-discourse-deleting-inactive-users/237968 "2022-09-02T19:10:33Z")

</div>

Is there a way to deactivate “System deleting inactive users” option? My users use a product that they might use once a year and they may not use their account if there isn’t a need for it. I saw another post mentio…

---

## [A plugin to "check" a portion of a post before it can be posted](https://meta.discourse.org/t/a-plugin-to-check-a-portion-of-a-post-before-it-can-be-posted/237924)

<div class="topic-metadata">

**Author:** [@Tinsmith6176](https://meta.discourse.org/u/Tinsmith6176)\
**Replies:** 5\
**Last updated:** [September 2, 2022, 4:24pm UTC](https://meta.discourse.org/t/a-plugin-to-check-a-portion-of-a-post-before-it-can-be-posted/237924 "2022-09-02T16:24:55Z")

</div>

Hi. A terrible title for my post, sorry xD I’m looking for a plugin that i can use to make sure that when a post is created in a certain catagory, that certain info has been written correctly. I want to use this for a…

---

## [When I paste links it automatically turns them into markdown links? \[Edge\]](https://meta.discourse.org/t/when-i-paste-links-it-automatically-turns-them-into-markdown-links-edge/237903)

<div class="topic-metadata">

**Author:** [@BaneWilliams](https://meta.discourse.org/u/BaneWilliams)\
**Replies:** 5\
**Last updated:** [September 2, 2022, 12:52pm UTC](https://meta.discourse.org/t/when-i-paste-links-it-automatically-turns-them-into-markdown-links-edge/237903 "2022-09-02T12:52:52Z")

</div>

When I paste links, they automatically get markedown linked, as if I had pressed ctrl+k. This is definitely some weird user error situation, as other people in my organisation do not have the issue. But they use Chrome a…

---

## [Are chat messages hard deleted after the retention period?](https://meta.discourse.org/t/are-chat-messages-hard-deleted-after-the-retention-period/237936)

<div class="topic-metadata">

**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 3\
**Last updated:** [September 2, 2022, 12:03pm UTC](https://meta.discourse.org/t/are-chat-messages-hard-deleted-after-the-retention-period/237936 "2022-09-02T12:03:33Z")

</div>

Are chat posts kept in the database after the retention period, after chat post deletion or after chat channel deletion? Thanks.

---

## [The software powering this discussion forum encountered an unexpected problem discourse](https://meta.discourse.org/t/the-software-powering-this-discussion-forum-encountered-an-unexpected-problem-discourse/237686)

<div class="topic-metadata">

**Author:** [@abidiqbal](https://meta.discourse.org/u/abidiqbal)\
**Replies:** 8\
**Last updated:** [September 2, 2022, 11:51am UTC](https://meta.discourse.org/t/the-software-powering-this-discussion-forum-encountered-an-unexpected-problem-discourse/237686 "2022-09-02T11:51:30Z")

</div>

Hello Everyone, I have added Github code review plugin in my discourse platform and after working fine for some time, now it is causing error. It is not sending the data from my Github webhook to the platform. On Githu…

---

## [Set category visibility to "logged in / signed in"](https://meta.discourse.org/t/set-category-visibility-to-logged-in-signed-in/237921)

<div class="topic-metadata">

**Author:** [@Nycticorax](https://meta.discourse.org/u/Nycticorax)\
**Replies:** 2\
**Last updated:** [September 2, 2022, 10:01am UTC](https://meta.discourse.org/t/set-category-visibility-to-logged-in-signed-in/237921 "2022-09-02T10:01:49Z")

</div>

As the title says, I am trying to set some of the categories of our Discourse instance so that: only users who are currently logged in can see/post in them. Does the feature exist? So far I have only seen custom rules…

---

## [Users not able to view their own posts after enabling reaction plugin](https://meta.discourse.org/t/users-not-able-to-view-their-own-posts-after-enabling-reaction-plugin/237919)

<div class="topic-metadata">

**Author:** [@Denise](https://meta.discourse.org/u/Denise)\
**Replies:** 0\
**Last updated:** [September 2, 2022, 8:35am UTC](https://meta.discourse.org/t/users-not-able-to-view-their-own-posts-after-enabling-reaction-plugin/237919 "2022-09-02T08:35:31Z")

</div>

Hi! I have installed and enabled the reactions plugin for our discourse instance, with the following settings: However afterwards users were not able to view their own topic anymore. Instead of seeing their topic, a…

---

## [Why keep showing this notice and no message at all?](https://meta.discourse.org/t/why-keep-showing-this-notice-and-no-message-at-all/237893)

<div class="topic-metadata">

**Author:** [@Sherran](https://meta.discourse.org/u/Sherran)\
**Replies:** 2\
**Last updated:** [September 2, 2022, 4:33am UTC](https://meta.discourse.org/t/why-keep-showing-this-notice-and-no-message-at-all/237893 "2022-09-02T04:33:07Z")

</div>

I receive several times this notice saying I got a message in the admin box and when i click in there is nothing. Anything went wrong? THanks!

---

## [Cannot change badge type of New User of the Month](https://meta.discourse.org/t/cannot-change-badge-type-of-new-user-of-the-month/237859)

<div class="topic-metadata">

**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 2\
**Last updated:** [September 2, 2022, 12:11am UTC](https://meta.discourse.org/t/cannot-change-badge-type-of-new-user-of-the-month/237859 "2022-09-02T00:11:41Z")

</div>

Video: All you need to do to reproduce this is attempt to change the badge type of the New Userof the Month badge. It won’t save, and will revert to Bronze

[Previous page](https://meta.discourse.org/c/support/6.md?page=365)

[Next page](https://meta.discourse.org/c/support/6.md?page=367)