# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=383

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 384

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## [MathJax seems broken in v2.9.0.beta5](https://meta.discourse.org/t/mathjax-seems-broken-in-v2-9-0-beta5/231702)

<div class="topic-metadata">

**Author:** [@dguest](https://meta.discourse.org/u/dguest)\
**Replies:** 4\
**Last updated:** [July 2, 2022, 9:56am UTC](https://meta.discourse.org/t/mathjax-seems-broken-in-v2-9-0-beta5/231702 "2022-07-02T09:56:48Z")

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Mathjax seems to be broken in v2.9.0.beta5. We would expect \\frac{1}{2} to render when it’s enabled, but it’s not currently working. I’ll point additional admins for our instance to this post. We plan on updating to beta…

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## [Code block outlook doesn't work well](https://meta.discourse.org/t/code-block-outlook-doesnt-work-well/231616)

<div class="topic-metadata">

**Author:** [@SkyLin](https://meta.discourse.org/u/SkyLin)\
**Replies:** 6\
**Last updated:** [July 2, 2022, 6:10am UTC](https://meta.discourse.org/t/code-block-outlook-doesnt-work-well/231616 "2022-07-02T06:10:45Z")

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The code block works fine in the past. However, there is an user created a new post with code block yesterday, and I found the format failed. Not only this post with block code, but also whole site. I just rebuild disco…

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## [Cannot use tags in private message](https://meta.discourse.org/t/cannot-use-tags-in-private-message/219228)

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**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 5\
**Last updated:** [July 2, 2022, 5:22am UTC](https://meta.discourse.org/t/cannot-use-tags-in-private-message/219228 "2022-07-02T05:22:04Z")

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I’m using Discourse 2.9.0.beta2. While doing a PM as an admin to one of my moderators, I get an error message when using tags, either existing or creating a new one. Is there a setting I should enable somewhere? Or is t…

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## [Admin Private Messages Views](https://meta.discourse.org/t/admin-private-messages-views/231586)

<div class="topic-metadata">

**Author:** [@kynic](https://meta.discourse.org/u/kynic)\
**Replies:** 1\
**Last updated:** [July 1, 2022, 11:24pm UTC](https://meta.discourse.org/t/admin-private-messages-views/231586 "2022-07-01T23:24:32Z")

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Hello I have not enabled “Log personal message views by Admin for other users/groups” but still admin private messages views counts and shows in view count? how to fix this?

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## [Setting Light Theme as Default](https://meta.discourse.org/t/setting-light-theme-as-default/231554)

<div class="topic-metadata">

**Author:** [@Pandiyan](https://meta.discourse.org/u/Pandiyan)\
**Replies:** 1\
**Last updated:** [June 30, 2022, 11:04am UTC](https://meta.discourse.org/t/setting-light-theme-as-default/231554 "2022-06-30T11:04:35Z")

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I would like to know how to set the light theme as default theme. If I change the dark mode in my browser, My discourse should not change to dark mode, it should be in light theme itself. How to achieve this ? It will…

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## [Bug? Users don't see "Create Topic" button](https://meta.discourse.org/t/bug-users-dont-see-create-topic-button/231553)

<div class="topic-metadata">

**Author:** [@Helga\_Razinkova](https://meta.discourse.org/u/Helga_Razinkova)\
**Replies:** 2\
**Last updated:** [June 30, 2022, 10:51am UTC](https://meta.discourse.org/t/bug-users-dont-see-create-topic-button/231553 "2022-06-30T10:51:32Z")

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Our logged-in users cannot post anything as they simply don’t see the button: I did replicate this issue in the Incognito mode. Could you please help? Our forum, just in case: https://community.elfsight.com/

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## [Allowed iframes whitelist not working - 'x-frame-options: SAMEORIGIN'](https://meta.discourse.org/t/allowed-iframes-whitelist-not-working-x-frame-options-sameorigin/231545)

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**Author:** [@boazcstrike](https://meta.discourse.org/u/boazcstrike)\
**Replies:** 3\
**Last updated:** [June 30, 2022, 9:55am UTC](https://meta.discourse.org/t/allowed-iframes-whitelist-not-working-x-frame-options-sameorigin/231545 "2022-06-30T09:55:13Z")

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The allowed iframes whitelist is not working for us. We’ve added a github plugin with plugin.rb: Rails.application.config.action\_dispatch.default\_headers.merge!({'X-Frame-Options' =\> 'ALLOWALL'}) Rails.application.confi…

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## [OAuth2 with "Invite Only" enabled?](https://meta.discourse.org/t/oauth2-with-invite-only-enabled/231398)

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**Author:** [@nachocardozop](https://meta.discourse.org/u/nachocardozop)\
**Replies:** 1\
**Last updated:** [June 30, 2022, 6:52am UTC](https://meta.discourse.org/t/oauth2-with-invite-only-enabled/231398 "2022-06-30T06:52:02Z")

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Hi, We just finished setting up our OAuth2 config and noticed that it only works with the “invite only” restriction disabled. We want to launch our forum in a controlled way (so we want to keep the “invite only” restric…

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## [Mandate email notifications for a category?](https://meta.discourse.org/t/mandate-email-notifications-for-a-category/231472)

<div class="topic-metadata">

**Author:** [@nathanziarek](https://meta.discourse.org/u/nathanziarek)\
**Replies:** 3\
**Last updated:** [June 29, 2022, 11:04pm UTC](https://meta.discourse.org/t/mandate-email-notifications-for-a-category/231472 "2022-06-29T23:04:36Z")

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We’re using Discourse for a homeowner’s association message system. We have one category “Official Business” that contains messages every homeowner must get. I’d like to make it mandatory that all users of the system ge…

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## [Any fallback available for failed SSO?](https://meta.discourse.org/t/any-fallback-available-for-failed-sso/231483)

<div class="topic-metadata">

**Author:** [@Phaelax\_z](https://meta.discourse.org/u/Phaelax_z)\
**Replies:** 2\
**Last updated:** [June 29, 2022, 10:59pm UTC](https://meta.discourse.org/t/any-fallback-available-for-failed-sso/231483 "2022-06-29T22:59:23Z")

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I’ve set up discourse connect to authenticate users with our AD through a custom script. I have some external users who may not be in our AD but still would need access to discourse. If the SSO script fails to locate th…

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## [Any MailJet alternatives?](https://meta.discourse.org/t/any-mailjet-alternatives/231478)

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**Author:** [@Fabrice](https://meta.discourse.org/u/Fabrice)\
**Replies:** 1\
**Last updated:** [June 29, 2022, 6:03pm UTC](https://meta.discourse.org/t/any-mailjet-alternatives/231478 "2022-06-29T18:03:41Z")

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MailJet really won’t let me send the verification email which is problematic, I think it has something that makes it think that it’s going to be treated as spam.. Is there any way to change the base verification email ? …

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## [Multiselect Custom User Field not appearing in Search?](https://meta.discourse.org/t/multiselect-custom-user-field-not-appearing-in-search/231339)

<div class="topic-metadata">

**Author:** [@MichelleBasey](https://meta.discourse.org/u/MichelleBasey)\
**Replies:** 5\
**Last updated:** [June 29, 2022, 5:34pm UTC](https://meta.discourse.org/t/multiselect-custom-user-field-not-appearing-in-search/231339 "2022-06-29T17:34:31Z")

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I added a Custom User Field. My interface shows this field: Searchable I clicked the box. I set up a multi-select list. I can successfully alter profiles with the multiselect list. It happily shows up on my User…

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## [10 topics/posts on 1 page](https://meta.discourse.org/t/10-topics-posts-on-1-page/231324)

<div class="topic-metadata">

**Author:** [@Juraj\_Štefánik](https://meta.discourse.org/u/Juraj_%C5%A0tef%C3%A1nik)\
**Replies:** 5\
**Last updated:** [June 29, 2022, 4:19pm UTC](https://meta.discourse.org/t/10-topics-posts-on-1-page/231324 "2022-06-29T16:19:37Z")

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Hello, When I want to see only 10 posts in the “latest” section, and when there will be more, create a new page 2/2 etc. How can I do that, please?

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## [Changed domain of WordPress and Onebox](https://meta.discourse.org/t/changed-domain-of-wordpress-and-onebox/231429)

<div class="topic-metadata">

**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 4\
**Last updated:** [June 29, 2022, 3:10pm UTC](https://meta.discourse.org/t/changed-domain-of-wordpress-and-onebox/231429 "2022-06-29T15:10:40Z")

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I had WordPress and Discourse connected using WP-Discourse. The domain of WordPress has changed from katiska.info to katiska.eu. So, I needed change domain of all OneBoxes made by WP-Discourse. There is 500+ linkings so…

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## [User Email preferences being overriden](https://meta.discourse.org/t/user-email-preferences-being-overriden/213031)

<div class="topic-metadata">

**Author:** [@rkda](https://meta.discourse.org/u/rkda)\
**Replies:** 20\
**Last updated:** [June 29, 2022, 8:53am UTC](https://meta.discourse.org/t/user-email-preferences-being-overriden/213031 "2022-06-29T08:53:25Z")

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I’ve been setting my Email notification preferences to Never but it seems to be reset after a few hours. Is this expected behavior or is there something wrong with my installation? I’m on Discourse 2.8.0.beta7 if tha…

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## [Can VKontakte be configured to login to Discourse? How to configure it?](https://meta.discourse.org/t/can-vkontakte-be-configured-to-login-to-discourse-how-to-configure-it/231408)

<div class="topic-metadata">

**Author:** [@Chengjiu\_Su](https://meta.discourse.org/u/Chengjiu_Su)\
**Replies:** 2\
**Last updated:** [June 29, 2022, 6:11am UTC](https://meta.discourse.org/t/can-vkontakte-be-configured-to-login-to-discourse-how-to-configure-it/231408 "2022-06-29T06:11:11Z")

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I have access to Discord, Facebook, and Gmail, and now I want to access VKontakte again, check all the documents in the community, VKontakte Login for Discourse has no relevant documents, but I still want to confirm whet…

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## [Restoring Mis-Clicked ❤ Throws a User Error Message](https://meta.discourse.org/t/restoring-mis-clicked-throws-a-user-error-message/231170)

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**Author:** [@mlgtechuser](https://meta.discourse.org/u/mlgtechuser)\
**Replies:** 7\
**Last updated:** [June 29, 2022, 3:14am UTC](https://meta.discourse.org/t/restoring-mis-clicked-throws-a-user-error-message/231170 "2022-06-29T03:14:58Z")

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I wanted to see the 'like history on a post and clicked on the heart rather than the number next to it. That cleared my :heart: and reduced the counter and now I get this message when I try to restore it: HOWEVER, my…

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## [Discourse-fingerprint -- what is it telling me?](https://meta.discourse.org/t/discourse-fingerprint-what-is-it-telling-me/113589)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 7\
**Last updated:** [April 9, 2019, 9:28pm UTC](https://meta.discourse.org/t/discourse-fingerprint-what-is-it-telling-me/113589 "2019-04-09T21:28:15Z")

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I have a user interested in GitHub - discourse/discourse-fingerprint: A plugin that computes user fingerprints to help administrators combat internet trolls. · GitHub to keep track of sock puppets and such. I installed …

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## [Watched word Approval doesn't work if a user edits the reply](https://meta.discourse.org/t/watched-word-approval-doesnt-work-if-a-user-edits-the-reply/225668)

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**Author:** [@physixfan](https://meta.discourse.org/u/physixfan)\
**Replies:** 15\
**Last updated:** [May 19, 2022, 7:54pm UTC](https://meta.discourse.org/t/watched-word-approval-doesnt-work-if-a-user-edits-the-reply/225668 "2022-05-19T19:54:08Z")

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There is bunch of spam users posting spam amazon links on our forum. I have set up watched words to catch those amazon links, however, it didn’t work. Then I did a deeper research, and I realized how they got away: first…

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## [Do not track emails](https://meta.discourse.org/t/do-not-track-emails/231350)

<div class="topic-metadata">

**Author:** [@elopio](https://meta.discourse.org/u/elopio)\
**Replies:** 2\
**Last updated:** [June 28, 2022, 4:52pm UTC](https://meta.discourse.org/t/do-not-track-emails/231350 "2022-06-28T16:52:04Z")

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Hello! I would like to respect the privacy of the users of our discourse as much as possible. I don’t care about any stats related to emails, so that seems like a good place to start. Is there a way to remove all the t…

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## [JWT::InvalidIssuerError on Decode JWT (OpenID Connect)](https://meta.discourse.org/t/jwt-invalidissuererror-on-decode-jwt-openid-connect/231268)

<div class="topic-metadata">

**Author:** [@Alexander](https://meta.discourse.org/u/Alexander)\
**Replies:** 4\
**Last updated:** [June 28, 2022, 2:49pm UTC](https://meta.discourse.org/t/jwt-invalidissuererror-on-decode-jwt-openid-connect/231268 "2022-06-28T14:49:34Z")

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Hello :wave:! Good afternoon, I have a question about the OpenID Connect plugin I’m trying to use ID Uruguay (A government OpenID Connect “provider”) with Discourse, I signed up for the test server and they sent me the …

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## [Possible to post already published posts from WordPress to Discourse?](https://meta.discourse.org/t/possible-to-post-already-published-posts-from-wordpress-to-discourse/48127)

<div class="topic-metadata">

**Author:** [@jenkma02](https://meta.discourse.org/u/jenkma02)\
**Replies:** 3\
**Last updated:** [June 28, 2022, 1:17pm UTC](https://meta.discourse.org/t/possible-to-post-already-published-posts-from-wordpress-to-discourse/48127 "2022-06-28T13:17:28Z")

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I am in the process of integrating a current blog with Discourse, and I have it set so that all new wordpress posts are automatically posted to discourse. Based on the way the options look, it would seem that it would be…

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## [Search icon - filter](https://meta.discourse.org/t/search-icon-filter/231332)

<div class="topic-metadata">

**Author:** [@Juraj\_Štefánik](https://meta.discourse.org/u/Juraj_%C5%A0tef%C3%A1nik)\
**Replies:** 0\
**Last updated:** [June 28, 2022, 11:51am UTC](https://meta.discourse.org/t/search-icon-filter/231332 "2022-06-28T11:51:10Z")

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Search icon - filter, I’m attaching a screenshot of how "Témy / Posty " clicked, so I would like to have 3 items in that click and with the function of course Can it be done using javascript or similar? Is it even p…

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## [Add a sub line to the hamburger menu by hover or click](https://meta.discourse.org/t/add-a-sub-line-to-the-hamburger-menu-by-hover-or-click/231331)

<div class="topic-metadata">

**Author:** [@Juraj\_Štefánik](https://meta.discourse.org/u/Juraj_%C5%A0tef%C3%A1nik)\
**Replies:** 0\
**Last updated:** [June 28, 2022, 11:44am UTC](https://meta.discourse.org/t/add-a-sub-line-to-the-hamburger-menu-by-hover-or-click/231331 "2022-06-28T11:44:03Z")

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I would like to go to the hover “Správy z regiónu” sub category, so that a new link will appear below it (new link). I also tried it with javascript but I have a feeling that the hamburger menu is blocking everything, cs…

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## [Help me how to nagivate the topic content?](https://meta.discourse.org/t/help-me-how-to-nagivate-the-topic-content/231322)

<div class="topic-metadata">

**Author:** [@Agena\_Ms](https://meta.discourse.org/u/Agena_Ms)\
**Replies:** 5\
**Last updated:** [June 28, 2022, 9:43am UTC](https://meta.discourse.org/t/help-me-how-to-nagivate-the-topic-content/231322 "2022-06-28T09:43:16Z")

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Some topic on my forum auto navigate to the comment area instead of the topic content. I tried to find where to setting, but I was unsuccessful. Can you provide me some advices?

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## [I want to stop some of the google ad sense ad placements on my website](https://meta.discourse.org/t/i-want-to-stop-some-of-the-google-ad-sense-ad-placements-on-my-website/231305)

<div class="topic-metadata">

**Author:** [@Bathinda](https://meta.discourse.org/u/Bathinda)\
**Replies:** 1\
**Last updated:** [June 28, 2022, 6:18am UTC](https://meta.discourse.org/t/i-want-to-stop-some-of-the-google-ad-sense-ad-placements-on-my-website/231305 "2022-06-28T06:18:14Z")

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Is there any other way to stop serving google adsense ads on my website on a particular placement (like ‘Topic List Top’ showing in the screen shot) without having to delete the ‘Ad Unit Code’? I’ve tried deleting/em…

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## [How to backup Discourse + Database from Console?](https://meta.discourse.org/t/how-to-backup-discourse-database-from-console/54169)

<div class="topic-metadata">

**Author:** [@Lutz](https://meta.discourse.org/u/Lutz)\
**Replies:** 2\
**Last updated:** [April 8, 2019, 6:06pm UTC](https://meta.discourse.org/t/how-to-backup-discourse-database-from-console/54169 "2019-04-08T18:06:27Z")

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Let’s say I want to try a new version of Discourse. For safety reasons I would like to backup everything, so I can do a easy roll-back to the last version. I generally do a “git pull && ./launcher rebuild app” to get the…

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## [Hide Tags and Badges from Hamburger only for guests](https://meta.discourse.org/t/hide-tags-and-badges-from-hamburger-only-for-guests/231135)

<div class="topic-metadata">

**Author:** [@Himanshu\_Singh](https://meta.discourse.org/u/Himanshu_Singh)\
**Replies:** 4\
**Last updated:** [June 27, 2022, 6:52pm UTC](https://meta.discourse.org/t/hide-tags-and-badges-from-hamburger-only-for-guests/231135 "2022-06-27T18:52:27Z")

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I want the logged out user interface as simple as possible so I was wondering if I could hide tags and badges from the hamburger Menu only for guests. I know this can be done easily with CSS from this post - But how …

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## [Recurring error: "Oops - The software powering this discussion forum encountered an unexpected problem."](https://meta.discourse.org/t/recurring-error-oops-the-software-powering-this-discussion-forum-encountered-an-unexpected-problem/230939)

<div class="topic-metadata">

**Author:** [@GradientDescent.co](https://meta.discourse.org/u/GradientDescent.co)\
**Replies:** 5\
**Last updated:** [June 27, 2022, 2:36pm UTC](https://meta.discourse.org/t/recurring-error-oops-the-software-powering-this-discussion-forum-encountered-an-unexpected-problem/230939 "2022-06-27T14:36:00Z")

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Oops The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience. Detailed information about the error was logged, and an automatic notification generated. We’ll t…

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## [How to add JS in After Header?](https://meta.discourse.org/t/how-to-add-js-in-after-header/231100)

<div class="topic-metadata">

**Author:** [@DragonByte](https://meta.discourse.org/u/DragonByte)\
**Replies:** 4\
**Last updated:** [June 27, 2022, 11:08am UTC](https://meta.discourse.org/t/how-to-add-js-in-after-header/231100 "2022-06-27T11:08:17Z")

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Hello! I want add script to “After Header” in my theme component, but this is not work. code: \<button type="button" class="btn btn-outline btn-small" id="Send"\>Send\</button\> \<script\> var btn = document.querySelector(…

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