# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=399

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 400

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## [External system avatars url setting](https://meta.discourse.org/t/external-system-avatars-url-setting/225307)

<div class="topic-metadata">

**Author:** [@Yaoqi\_Yan](https://meta.discourse.org/u/Yaoqi_Yan)\
**Replies:** 1\
**Last updated:** [April 26, 2022, 1:10pm UTC](https://meta.discourse.org/t/external-system-avatars-url-setting/225307 "2022-04-26T13:10:05Z")

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I set external system avatars url as bellow screenshot. No letter avatar is generated. /letter\_avatar\_proxy/v2/letter/{first\_letter}/{color}/{size}.png May I know how to fix it?

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## [Application form on signup](https://meta.discourse.org/t/application-form-on-signup/225288)

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**Author:** [@Ziya\_Huang](https://meta.discourse.org/u/Ziya_Huang)\
**Replies:** 2\
**Last updated:** [April 26, 2022, 7:42am UTC](https://meta.discourse.org/t/application-form-on-signup/225288 "2022-04-26T07:42:32Z")

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Hi Jammy, Do you know if I can edit what shows up on the login page? Our forum is only open to people who are invited. I want to insert an application form in the login page, so people who have not been invited can prov…

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## [\[Error\] Can't create a tag on post due to Tickets plugin](https://meta.discourse.org/t/error-cant-create-a-tag-on-post-due-to-tickets-plugin/225127)

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**Author:** [@AntiMetaman](https://meta.discourse.org/u/AntiMetaman)\
**Replies:** 6\
**Last updated:** [April 26, 2022, 7:14am UTC](https://meta.discourse.org/t/error-cant-create-a-tag-on-post-due-to-tickets-plugin/225127 "2022-04-26T07:14:17Z")

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My forum recently does not allow me to add a tag. It says internal error after the update. I have no required tag groups.

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## [Push notifications on Andorid and Browser stopped working about half a year back](https://meta.discourse.org/t/push-notifications-on-andorid-and-browser-stopped-working-about-half-a-year-back/224763)

<div class="topic-metadata">

**Author:** [@Drew-ART](https://meta.discourse.org/u/Drew-ART)\
**Replies:** 1\
**Last updated:** [April 26, 2022, 2:24am UTC](https://meta.discourse.org/t/push-notifications-on-andorid-and-browser-stopped-working-about-half-a-year-back/224763 "2022-04-26T02:24:32Z")

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I read through the posts here about push notifications stopping working after Google adopted a new way of handling them and that the issues seems to be resolved for Discourse. Our push notifications never came back on th…

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## [Fixing Broken Images -- Summary of Steps?](https://meta.discourse.org/t/fixing-broken-images-summary-of-steps/174364)

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**Author:** [@justin\_gordon](https://meta.discourse.org/u/justin_gordon)\
**Replies:** 4\
**Last updated:** [April 25, 2022, 8:40pm UTC](https://meta.discourse.org/t/fixing-broken-images-summary-of-steps/174364 "2022-04-25T20:40:20Z")

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Per this post and suggestions on how to fix the issue, can anybody confirm that these are the right steps to take after upgrading to the current beta? rake posts:rebake rake posts:missing\_uploads rake uploads:recover…

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## [Permissions and clients/users](https://meta.discourse.org/t/permissions-and-clients-users/225223)

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**Author:** [@ferreirex](https://meta.discourse.org/u/ferreirex)\
**Replies:** 5\
**Last updated:** [April 25, 2022, 7:14pm UTC](https://meta.discourse.org/t/permissions-and-clients-users/225223 "2022-04-25T19:14:22Z")

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Hi, I have been looking around but don’t have found the answer I’m looking. 1- It is possible to limit some users don’t be able to see some posts (only can see their posts) from some Category? 2- It is possible to lim…

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## [Too many edits to one post?](https://meta.discourse.org/t/too-many-edits-to-one-post/225242)

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**Author:** [@Seth\_Godin](https://meta.discourse.org/u/Seth_Godin)\
**Replies:** 2\
**Last updated:** [April 25, 2022, 5:53pm UTC](https://meta.discourse.org/t/too-many-edits-to-one-post/225242 "2022-04-25T17:53:25Z")

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Sorry to be confused, but can’t find this in the settings or here in meta. One of our key users regularly edits this post: https://creators.carbonalmanac.com/t/partnerships-faq/8481 (it’s our private Discourse-hosted …

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## [UI tool or plugin for notifying users of a related topic](https://meta.discourse.org/t/ui-tool-or-plugin-for-notifying-users-of-a-related-topic/225055)

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**Author:** [@Ralph3](https://meta.discourse.org/u/Ralph3)\
**Replies:** 3\
**Last updated:** [April 25, 2022, 5:38pm UTC](https://meta.discourse.org/t/ui-tool-or-plugin-for-notifying-users-of-a-related-topic/225055 "2022-04-25T17:38:24Z")

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We’re holding a series of reading groups where participants will discuss, in part, some of our older forum topics. We want to create a new forum topic to collect posts from those in the reading group, and we’d also like…

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## [How can I test default Discourse Android push notifications?](https://meta.discourse.org/t/how-can-i-test-default-discourse-android-push-notifications/225215)

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**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 0\
**Last updated:** [April 25, 2022, 1:50pm UTC](https://meta.discourse.org/t/how-can-i-test-default-discourse-android-push-notifications/225215 "2022-04-25T13:50:20Z")

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Push notifications are working great for this meta.discourse forum. However, I’m only getting email and desktop notifications on my forum and I don’t see Android push notifications. Where are the Discourse admin setting…

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## [Possible to stop users from being able to edit any posts for a given period?](https://meta.discourse.org/t/possible-to-stop-users-from-being-able-to-edit-any-posts-for-a-given-period/225198)

<div class="topic-metadata">

**Author:** [@Ziya\_Huang](https://meta.discourse.org/u/Ziya_Huang)\
**Replies:** 2\
**Last updated:** [April 25, 2022, 10:22am UTC](https://meta.discourse.org/t/possible-to-stop-users-from-being-able-to-edit-any-posts-for-a-given-period/225198 "2022-04-25T10:22:48Z")

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We’re planning to run a forum prize, and would like to disable all forum users’ ability to edit any posts for ~1 week. Is this possible?

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## [Small Language-editing Bug](https://meta.discourse.org/t/small-language-editing-bug/111079)

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**Author:** [@protesqu](https://meta.discourse.org/u/protesqu)\
**Replies:** 6\
**Last updated:** [March 12, 2019, 1:42am UTC](https://meta.discourse.org/t/small-language-editing-bug/111079 "2019-03-12T01:42:51Z")

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Hey. I’m having difficulties in editing the language string ‘replies’. I can’t seem to find the right string to edit, or it’s somehow gone. I’m referring to the ‘replies’ which appears in the notification area when a us…

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## [Updating to 2.8.0.beta4](https://meta.discourse.org/t/updating-to-2-8-0-beta4/225152)

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**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 1\
**Last updated:** [April 24, 2022, 1:12pm UTC](https://meta.discourse.org/t/updating-to-2-8-0-beta4/225152 "2022-04-24T13:12:43Z")

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I’m having a strange issue when updating from 2.8.0beta4 to 2.9.0.beta4. I successfully updated 2 sites from 2.8.0.beta4 to 2.9.0.beta4\> How would I update 2.8.0.beta2 to 2.8.0.beta4? Cheers and thanks! Keith John Hu…

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## [Uploads missing after restore](https://meta.discourse.org/t/uploads-missing-after-restore/225121)

<div class="topic-metadata">

**Author:** [@ABC\_123](https://meta.discourse.org/u/ABC_123)\
**Replies:** 3\
**Last updated:** [April 24, 2022, 12:33pm UTC](https://meta.discourse.org/t/uploads-missing-after-restore/225121 "2022-04-24T12:33:08Z")

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I’m trying to move my Discourse instance to a different server. I tried using the restore option in the admin dashboard on the destination server but it kept failing with this error: \[2022-04-23 21:59:00\] Remapping upl…

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## [Premium Categories Visibility](https://meta.discourse.org/t/premium-categories-visibility/225140)

<div class="topic-metadata">

**Author:** [@samp\_one](https://meta.discourse.org/u/samp_one)\
**Replies:** 2\
**Last updated:** [April 24, 2022, 10:57am UTC](https://meta.discourse.org/t/premium-categories-visibility/225140 "2022-04-24T10:57:08Z")

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Hi, I am running a freemium community. Currently premium categories and post are shown only to those in premium groups. I want the premium categories to be shown to all but can be entered only by premium members. For ot…

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## [Discourse run error in k8s](https://meta.discourse.org/t/discourse-run-error-in-k8s/224732)

<div class="topic-metadata">

**Author:** [@Yaoqi\_Yan](https://meta.discourse.org/u/Yaoqi_Yan)\
**Replies:** 5\
**Last updated:** [April 24, 2022, 6:17am UTC](https://meta.discourse.org/t/discourse-run-error-in-k8s/224732 "2022-04-24T06:17:47Z")

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I would like to install discourse in K8s. The Docker works well in local environment but report bellow error after upload to k8s. Looks like related to postures and redis. Can anybody help? run-parts: executing /etc/ru…

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## [Mail system not working even thought I tested it with telnet and other platforms](https://meta.discourse.org/t/mail-system-not-working-even-thought-i-tested-it-with-telnet-and-other-platforms/163089)

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**Author:** [@AshuGuptaGamer](https://meta.discourse.org/u/AshuGuptaGamer)\
**Replies:** 8\
**Last updated:** [April 23, 2022, 7:33pm UTC](https://meta.discourse.org/t/mail-system-not-working-even-thought-i-tested-it-with-telnet-and-other-platforms/163089 "2022-04-23T19:33:28Z")

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For some reason, I am not getting a mail from my discourse setup. I already tested my SMTP settings and they are working for other platforms Also tested it with Telnet.

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## [Please update 'Understanding Discourse Trust Levels' — or is there a different doc?](https://meta.discourse.org/t/please-update-understanding-discourse-trust-levels-or-is-there-a-different-doc/223270)

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**Author:** [@mattdm](https://meta.discourse.org/u/mattdm)\
**Replies:** 28\
**Last updated:** [April 23, 2022, 7:23pm UTC](https://meta.discourse.org/t/please-update-understanding-discourse-trust-levels-or-is-there-a-different-doc/223270 "2022-04-23T19:23:56Z")

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Continuing the discussion from Own-topics-only category for draft announcements?: I learned recently that TL4 users can schedule posts. I thought that was moderator (or admin?) only. I know Understanding Discourse Trust…

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## [PostgreSQL 13+ required for production?](https://meta.discourse.org/t/postgresql-13-required-for-production/225095)

<div class="topic-metadata">

**Author:** [@silverdr](https://meta.discourse.org/u/silverdr)\
**Replies:** 2\
**Last updated:** [April 23, 2022, 5:02pm UTC](https://meta.discourse.org/t/postgresql-13-required-for-production/225095 "2022-04-23T17:02:30Z")

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Reading The Fine README I found the “minimum versions: Ruby 2.7+, PostgreSQL 13+, \[…\]” Since the servers I’d like to run Discourse on, all have already PostgreSQL 12.x installed and serving other applications, I find it …

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## [How to see in home page the review of new/unread posts in categories](https://meta.discourse.org/t/how-to-see-in-home-page-the-review-of-new-unread-posts-in-categories/225086)

<div class="topic-metadata">

**Author:** [@Aerendir](https://meta.discourse.org/u/Aerendir)\
**Replies:** 0\
**Last updated:** [April 23, 2022, 8:39am UTC](https://meta.discourse.org/t/how-to-see-in-home-page-the-review-of-new-unread-posts-in-categories/225086 "2022-04-23T08:39:05Z")

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How can I set Discourse to show me the review of new and unread messages when viewing the index of categories/home page?

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## [Remove view for moderators in admin/plugins/chat-integration](https://meta.discourse.org/t/remove-view-for-moderators-in-admin-plugins-chat-integration/111263)

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**Author:** [@Chaboi\_3000](https://meta.discourse.org/u/Chaboi_3000)\
**Replies:** 0\
**Last updated:** [March 11, 2019, 10:41am UTC](https://meta.discourse.org/t/remove-view-for-moderators-in-admin-plugins-chat-integration/111263 "2019-03-11T10:41:47Z")

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Moderators can see what plugins are active, but they cannot go into the chat integration settings. Even if I click it as a moderator, it returns: “Oops! This place is private or doesn’t exist!”. Can someone remove this f…

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## [Discourse Rebuild not working](https://meta.discourse.org/t/discourse-rebuild-not-working/225073)

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**Author:** [@vmsman](https://meta.discourse.org/u/vmsman)\
**Replies:** 4\
**Last updated:** [April 23, 2022, 4:22am UTC](https://meta.discourse.org/t/discourse-rebuild-not-working/225073 "2022-04-23T04:22:46Z")

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I had an error message when trying to add a post with an embedded graphic. It appeared that there was a file protection issue and it was suggested that I perform: ./launcher rebuild app I did that and got these errors…

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## [Email login link is too old](https://meta.discourse.org/t/email-login-link-is-too-old/146075)

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**Author:** [@Lona\_Lee](https://meta.discourse.org/u/Lona_Lee)\
**Replies:** 7\
**Last updated:** [April 23, 2022, 4:12am UTC](https://meta.discourse.org/t/email-login-link-is-too-old/146075 "2022-04-23T04:12:40Z")

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I’m trying to login through http://mysite.com/users/admin-login. so my discourse app sends me an email including a login link, so I click the link and am redirected to the page that has a “finish login” button. I click …

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## [Failed to upgrade to v2.9.0beta3](https://meta.discourse.org/t/failed-to-upgrade-to-v2-9-0beta3/221953)

<div class="topic-metadata">

**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 8\
**Last updated:** [March 25, 2022, 10:54pm UTC](https://meta.discourse.org/t/failed-to-upgrade-to-v2-9-0beta3/221953 "2022-03-25T22:54:15Z")

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From v2.9.0beta2 on a multisite, multicontainer setup: == 20220304162250 EnableUnaccentExtension: migrating ========================== -- enable\_extension("unaccent") Docker Manager: FAILED TO UPGRADE #\<RuntimeError: Ru…

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## [Title seems unclear, one or more words is very long?](https://meta.discourse.org/t/title-seems-unclear-one-or-more-words-is-very-long/224984)

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**Author:** [@Hemant\_Raju1](https://meta.discourse.org/u/Hemant_Raju1)\
**Replies:** 2\
**Last updated:** [April 22, 2022, 6:36pm UTC](https://meta.discourse.org/t/title-seems-unclear-one-or-more-words-is-very-long/224984 "2022-04-22T18:36:19Z")

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While trying to post a link ( embedded) I was uploading a Google drive link How to avoid/ turn off this message??

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## [How to add an icon in a navigation link?](https://meta.discourse.org/t/how-to-add-an-icon-in-a-navigation-link/225024)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 2\
**Last updated:** [April 22, 2022, 4:45pm UTC](https://meta.discourse.org/t/how-to-add-an-icon-in-a-navigation-link/225024 "2022-04-22T16:45:52Z")

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I’d like to add a font awesome icon before “Chat” here: How can I achieve this? Note: I use Custom Top Navigation Links for this button.

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## [Docker plugin update broke site during latest update](https://meta.discourse.org/t/docker-plugin-update-broke-site-during-latest-update/225031)

<div class="topic-metadata">

**Author:** [@Drew-ART](https://meta.discourse.org/u/Drew-ART)\
**Replies:** 5\
**Last updated:** [April 22, 2022, 4:39pm UTC](https://meta.discourse.org/t/docker-plugin-update-broke-site-during-latest-update/225031 "2022-04-22T16:39:04Z")

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I ran the latest update. The update page 1st prompted me to update the Docker plugin. After doing so i got the message saying i’d need to rebuild the apps in the server as there was an issue with the site image, which se…

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## [Is there a way to display a banner when the server is updating](https://meta.discourse.org/t/is-there-a-way-to-display-a-banner-when-the-server-is-updating/224919)

<div class="topic-metadata">

**Author:** [@fdanard](https://meta.discourse.org/u/fdanard)\
**Replies:** 4\
**Last updated:** [April 22, 2022, 4:01pm UTC](https://meta.discourse.org/t/is-there-a-way-to-display-a-banner-when-the-server-is-updating/224919 "2022-04-22T16:01:27Z")

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Hi everyone. When the server is updating, it’s no longer available for the user for a while and, when the update is done, then the server is available again (fortunatenly :slight\_smile: ) Is there a way to display a k…

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## [Can't Reach Site (Take 2)](https://meta.discourse.org/t/cant-reach-site-take-2/225037)

<div class="topic-metadata">

**Author:** [@TheEngineer](https://meta.discourse.org/u/TheEngineer)\
**Replies:** 1\
**Last updated:** [April 22, 2022, 2:21pm UTC](https://meta.discourse.org/t/cant-reach-site-take-2/225037 "2022-04-22T14:21:35Z")

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Well, I find myself in a similar predicament as I did earlier in the week. I had a typo in app.yml before that was preventing my site from being reached. I’m going through the Change the Domain thread and the rake compl…

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## [Registered users are not displayed](https://meta.discourse.org/t/registered-users-are-not-displayed/224996)

<div class="topic-metadata">

**Author:** [@smth1](https://meta.discourse.org/u/smth1)\
**Replies:** 2\
**Last updated:** [August 16, 2022, 6:01am UTC](https://meta.discourse.org/t/registered-users-are-not-displayed/224996 "2022-08-16T06:01:02Z")

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Hello, me again! Discourse: 2.9.0.beta4 On my old forum I can see registered users, but on my new one (freshly installed today) there is no one:

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## [My website is always down](https://meta.discourse.org/t/my-website-is-always-down/225006)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 46\
**Last updated:** [April 22, 2022, 12:13pm UTC](https://meta.discourse.org/t/my-website-is-always-down/225006 "2022-04-22T12:13:18Z")

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server error when trying to load /latest.json?ascending=false Error code: 500 error This page is not working www.dexforum.com.br is currently unable to fulfill this request. HTTP 500 ERROR Why is this happening? How…

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