# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=40

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 41

---

## [Pinned topics excerpt not in right language while switching locale](https://meta.discourse.org/t/pinned-topics-excerpt-not-in-right-language-while-switching-locale/392227)

<div class="topic-metadata">

**Author:** [@m\_terenui](https://meta.discourse.org/u/m_terenui)\
**Replies:** 4\
**Last updated:** [December 27, 2025, 12:49pm UTC](https://meta.discourse.org/t/pinned-topics-excerpt-not-in-right-language-while-switching-locale/392227 "2025-12-27T12:49:53Z")

</div>

Hello everyone, I have recently discovered Discourse and have setup a self-hosted instance. Everything works well and wanted to thank all of you for building such powerful and great platform. As part of my desire to bu…

---

## [Stopping my Hosted Accounts, Getting full information in case I want to restart](https://meta.discourse.org/t/stopping-my-hosted-accounts-getting-full-information-in-case-i-want-to-restart/392221)

<div class="topic-metadata">

**Author:** [@BCHK](https://meta.discourse.org/u/BCHK)\
**Replies:** 2\
**Last updated:** [December 27, 2025, 9:16am UTC](https://meta.discourse.org/t/stopping-my-hosted-accounts-getting-full-information-in-case-i-want-to-restart/392221 "2025-12-27T09:16:23Z")

</div>

Hi, I want to stop my two hosted forums that I have with you guys at the end of the month. What is the best way to do this, and to make sure I have a full backup of the forums (and information on what version, etc. so …

---

## [Clicking on the edit history returns 'The requested URL or resource could not be found.'](https://meta.discourse.org/t/clicking-on-the-edit-history-returns-the-requested-url-or-resource-could-not-be-found/341999)

<div class="topic-metadata">

**Author:** [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)\
**Replies:** 9\
**Last updated:** [December 26, 2025, 9:51am UTC](https://meta.discourse.org/t/clicking-on-the-edit-history-returns-the-requested-url-or-resource-could-not-be-found/341999 "2025-12-26T09:51:35Z")

</div>

In this topic, when looking at the edit history by clicking on the pencil, I get the error: ‘The requested URL resource could not be found.’.

---

## [Install with tailscale magicdns for personal use (Laptop \<-\> VPS)](https://meta.discourse.org/t/install-with-tailscale-magicdns-for-personal-use-laptop-vps/392079)

<div class="topic-metadata">

**Author:** [@dontdieych](https://meta.discourse.org/u/dontdieych)\
**Replies:** 5\
**Last updated:** [December 25, 2025, 10:39am UTC](https://meta.discourse.org/t/install-with-tailscale-magicdns-for-personal-use-laptop-vps/392079 "2025-12-25T10:39:01Z")

</div>

Hi, I want to install discourse on VPS that connected with my laptop by tailscale. For personal note/wiki/journal/whatever. I can ping/ssh/https to VPS using tailscale’s magicdns. (e.g. abc.a-b.ts.net) me as only user…

---

## [minimum\_discourse\_version in theme configuration file does not support date-based version format](https://meta.discourse.org/t/minimum-discourse-version/392120)

<div class="topic-metadata">

**Author:** [@singi2016cn](https://meta.discourse.org/u/singi2016cn)\
**Replies:** 0\
**Last updated:** [December 25, 2025, 9:31am UTC](https://meta.discourse.org/t/minimum-discourse-version/392120 "2025-12-25T09:31:11Z")

</div>

The theme configuration file's \`minimum\_discourse\_version\` does not support date-based version formats. My version is 2025.12.0-latest, and I set the minimum version in the theme to 2025.12.0-latest. As a result, the console reported an error: ✘ Error 422 for http://localhost:4200/admin/themes/import.json: about.json contains invalid value: Minimum discourse version invalid Is this...

---

## [Sudden "The requested URL or resource could not be found."](https://meta.discourse.org/t/sudden-the-requested-url-or-resource-could-not-be-found/81088)

<div class="topic-metadata">

**Author:** [@Geoffrey\_Challen](https://meta.discourse.org/u/Geoffrey_Challen)\
**Replies:** 18\
**Last updated:** [December 24, 2025, 10:15am UTC](https://meta.discourse.org/t/sudden-the-requested-url-or-resource-could-not-be-found/81088 "2025-12-24T10:15:56Z")

</div>

I’ve had a Discourse instance running happily for over a month, until just about an hour ago. Now I’m getting: frequent “The requested URL or resource could not be found.” when loading any page. periodic “you don’t hav…

---

## [iOS 26 bugs still persist on 26.1](https://meta.discourse.org/t/ios-26-bugs-still-persist-on-26-1/387922)

<div class="topic-metadata">

**Author:** [@Shauny](https://meta.discourse.org/u/Shauny)\
**Replies:** 17\
**Last updated:** [December 23, 2025, 9:44pm UTC](https://meta.discourse.org/t/ios-26-bugs-still-persist-on-26-1/387922 "2025-12-23T21:44:59Z")

</div>

I was asked to make a new topic for this because the main announcement wasn’t the right place to discuss it. The iOS 26 bug where the cursor position goes wrong was improved in 26.1 but not completely fixed. I can still…

---

## [Hope AI plugins can support Nvidia's embedding vector models](https://meta.discourse.org/t/ai-nvidia/391833)

<div class="topic-metadata">

**Author:** [@祁同伟](https://meta.discourse.org/u/%E7%A5%81%E5%90%8C%E4%BC%9F)\
**Replies:** 4\
**Last updated:** [December 23, 2025, 7:38am UTC](https://meta.discourse.org/t/ai-nvidia/391833 "2025-12-23T07:38:26Z")

</div>

This is a list of currently available embedded models from NVIDIA. Nvidia API KEY acquisition address: https://build.nvidia.com/settings/api-keys

---

## [Doc Categories - Sidebar titles revert to URL when editing index](https://meta.discourse.org/t/doc-categories-sidebar-titles-revert-to-url-when-editing-index/388592)

<div class="topic-metadata">

**Author:** [@jenmck](https://meta.discourse.org/u/jenmck)\
**Replies:** 4\
**Last updated:** [December 23, 2025, 4:40am UTC](https://meta.discourse.org/t/doc-categories-sidebar-titles-revert-to-url-when-editing-index/388592 "2025-12-23T04:40:47Z")

</div>

I am currently working on an overhaul of our current docs solution, to move us over to using doc categories instead of the docs plugin. I’m currently testing on our dev instance and have run into a little hiccup. I crea…

---

## [Allow non-members to pm the administrator](https://meta.discourse.org/t/allow-non-members-to-pm-the-administrator/391858)

<div class="topic-metadata">

**Author:** [@Andrew\_Rowe](https://meta.discourse.org/u/Andrew_Rowe)\
**Replies:** 17\
**Last updated:** [December 22, 2025, 9:20pm UTC](https://meta.discourse.org/t/allow-non-members-to-pm-the-administrator/391858 "2025-12-22T21:20:01Z")

</div>

I searched and couldn’t really find anything relevant. Would it be possible to allow a non-member to send the forum administrator (of my own forum) a private message? Or perhaps be able to provide a link or a form or so…

---

## [Can’t format inline code on a French keyboard?](https://meta.discourse.org/t/can-t-format-inline-code-on-a-french-keyboard/391911)

<div class="topic-metadata">

**Author:** [@Salocin](https://meta.discourse.org/u/Salocin)\
**Replies:** 5\
**Last updated:** [December 22, 2025, 2:14pm UTC](https://meta.discourse.org/t/can-t-format-inline-code-on-a-french-keyboard/391911 "2025-12-22T14:14:25Z")

</div>

Hi guys, I tried to post inline code like this your code here (this one is pasted from ask.discourse) but on iPhone when I try to get the single backticks the keyboard systematically write this one ´ even I choose the r…

---

## [Bulk convert topics from a Category to Group PMs](https://meta.discourse.org/t/bulk-convert-topics-from-a-category-to-group-pms/218811)

<div class="topic-metadata">

**Author:** [@nathank](https://meta.discourse.org/u/nathank)\
**Replies:** 3\
**Last updated:** [December 22, 2025, 12:54pm UTC](https://meta.discourse.org/t/bulk-convert-topics-from-a-category-to-group-pms/218811 "2025-12-22T12:54:21Z")

</div>

I plan to convert a bunch of topics to group PMs in order to depreciate some barely used categories. We can’t do that via the UI (only one by one), nor can I find a bulk way to do it. As far as I can tell this should wo…

---

## [Censoring crypto address](https://meta.discourse.org/t/censoring-crypto-address/391893)

<div class="topic-metadata">

**Author:** [@Salocin](https://meta.discourse.org/u/Salocin)\
**Replies:** 7\
**Last updated:** [December 22, 2025, 11:14am UTC](https://meta.discourse.org/t/censoring-crypto-address/391893 "2025-12-22T11:14:58Z")

</div>

Hello guys, Do you think it’s possible to censor crypto address in topics? Not even sure a regex can do that… am I right? Thanks.

---

## [Is it possible to have a category where users only see their own topics](https://meta.discourse.org/t/is-it-possible-to-have-a-category-where-users-only-see-their-own-topics/391855)

<div class="topic-metadata">

**Author:** [@eXotic](https://meta.discourse.org/u/eXotic)\
**Replies:** 6\
**Last updated:** [December 22, 2025, 1:12am UTC](https://meta.discourse.org/t/is-it-possible-to-have-a-category-where-users-only-see-their-own-topics/391855 "2025-12-22T01:12:10Z")

</div>

Hello, I want to create a category where each user can only see the topics they personally created, while admins (and possibly moderators) can see all topics in that category. In other words: User A sees only the to…

---

## [Built-in theme preview images missing (404) in discourse/discourse Docker image](https://meta.discourse.org/t/built-in-theme-preview-images-missing-404-in-discourse-discourse-docker-image/391859)

<div class="topic-metadata">

**Author:** [@YuriEarth](https://meta.discourse.org/u/YuriEarth)\
**Replies:** 1\
**Last updated:** [December 21, 2025, 9:33pm UTC](https://meta.discourse.org/t/built-in-theme-preview-images-missing-404-in-discourse-discourse-docker-image/391859 "2025-12-21T21:33:25Z")

</div>

I’m running Discourse using the experimental discourse/discourse:3.5.1 Docker image (via Docker Compose, not the launcher) and noticed that the built-in theme preview images are returning 404 errors in the admin themes p…

---

## ["discourse\_solved\_solved\_topics" violates not-null constraint during rebuild](https://meta.discourse.org/t/discourse-solved-solved-topics-violates-not-null-constraint-during-rebuild/391813)

<div class="topic-metadata">

**Author:** [@Steven](https://meta.discourse.org/u/Steven)\
**Replies:** 9\
**Last updated:** [December 21, 2025, 2:19pm UTC](https://meta.discourse.org/t/discourse-solved-solved-topics-violates-not-null-constraint-during-rebuild/391813 "2025-12-21T14:19:31Z")

</div>

Hello everyone! During a rebuild on a forum in the stable branch, I have an error related to the solved plugin. Here are the logs: 2025-12-20 03:48:21.715 UTC \[1122\] discourse@discourse ERROR: null value in column "a…

---

## [Mp4 links not showing the player](https://meta.discourse.org/t/mp4-links-not-showing-the-player/291160)

<div class="topic-metadata">

**Author:** [@Crius](https://meta.discourse.org/u/Crius)\
**Replies:** 1\
**Last updated:** [December 21, 2025, 1:29pm UTC](https://meta.discourse.org/t/mp4-links-not-showing-the-player/291160 "2025-12-21T13:29:34Z")

</div>

I noticed this happening since a bit of time but thought it was going to be some temporary issue. I see that it’s still happening on our installation, and I have no idea why. There is no particular setting change in our…

---

## [Revive this topic panel -- can it be disabled?](https://meta.discourse.org/t/revive-this-topic-panel-can-it-be-disabled/119413)

<div class="topic-metadata">

**Author:** [@jacte](https://meta.discourse.org/u/jacte)\
**Replies:** 4\
**Last updated:** [December 20, 2025, 8:32pm UTC](https://meta.discourse.org/t/revive-this-topic-panel-can-it-be-disabled/119413 "2025-12-20T20:32:24Z")

</div>

In our particular forum we encourage users to dig up old topics. Is there any way to disable the composer messages that tries to dissuade them from doing so? Edit: adding “Revive this topic” for future searchers.

---

## [Is Discourse community use the basic theme?](https://meta.discourse.org/t/is-discourse-community-use-the-basic-theme/391728)

<div class="topic-metadata">

**Author:** [@Salocin](https://meta.discourse.org/u/Salocin)\
**Replies:** 7\
**Last updated:** [December 20, 2025, 5:14pm UTC](https://meta.discourse.org/t/is-discourse-community-use-the-basic-theme/391728 "2025-12-20T17:14:25Z")

</div>

As title. I like it like that, simple. If I buy the pro plan I will start my community with this theme without any custom works ? Thanks guys !

---

## [Issue with Onebox not working for videos larger than 5MB](https://meta.discourse.org/t/issue-with-onebox-not-working-for-videos-larger-than-5mb/391807)

<div class="topic-metadata">

**Author:** [@copymonopoly](https://meta.discourse.org/u/copymonopoly)\
**Replies:** 0\
**Last updated:** [December 20, 2025, 1:00pm UTC](https://meta.discourse.org/t/issue-with-onebox-not-working-for-videos-larger-than-5mb/391807 "2025-12-20T13:00:15Z")

</div>

I noticed that when using Discourse, video links larger than 5MB fail to generate a Onebox. Looking at the logs, the error occurs at: /var/www/discourse/lib/final\_destination.rb:249:in \`block in resolve' I checked fin…

---

## [Postgresql problem on moving discourse with rsync](https://meta.discourse.org/t/postgresql-problem-on-moving-discourse-with-rsync/318771)

<div class="topic-metadata">

**Author:** [@Saiano](https://meta.discourse.org/u/Saiano)\
**Replies:** 15\
**Last updated:** [December 19, 2025, 8:57pm UTC](https://meta.discourse.org/t/postgresql-problem-on-moving-discourse-with-rsync/318771 "2025-12-19T20:57:01Z")

</div>

I’ moving my discourse to a new vps, using Move a Discourse site to another VPS with rsync - Documentation / Self-Hosting - Discourse Meta After copying full files, launching /discourse-setup I got this error: 570:M 27…

---

## [Import Users via CSV](https://meta.discourse.org/t/import-users-via-csv/391695)

<div class="topic-metadata">

**Author:** [@Timelord](https://meta.discourse.org/u/Timelord)\
**Replies:** 10\
**Last updated:** [December 19, 2025, 3:39pm UTC](https://meta.discourse.org/t/import-users-via-csv/391695 "2025-12-19T15:39:56Z")

</div>

I know there is a ‘frontend’ way to invite users via CSV, however that will not work in my case, as it will send an email to the thousands of people who will be added to the site. When trying to add it via the CLI, I ge…

---

## [Post Reaction choices visable](https://meta.discourse.org/t/post-reaction-choices-visable/391753)

<div class="topic-metadata">

**Author:** [@Mark\_Gaudet](https://meta.discourse.org/u/Mark_Gaudet)\
**Replies:** 9\
**Last updated:** [December 19, 2025, 3:12pm UTC](https://meta.discourse.org/t/post-reaction-choices-visable/391753 "2025-12-19T15:12:36Z")

</div>

Is there a way to have post reaction choice visible instead of having to hover?

---

## [Off-site backup when using S3 CDN for uploads](https://meta.discourse.org/t/off-site-backup-when-using-s3-cdn-for-uploads/391736)

<div class="topic-metadata">

**Author:** [@Overgrow](https://meta.discourse.org/u/Overgrow)\
**Replies:** 5\
**Last updated:** [December 19, 2025, 2:52pm UTC](https://meta.discourse.org/t/off-site-backup-when-using-s3-cdn-for-uploads/391736 "2025-12-19T14:52:51Z")

</div>

For those using S3 CDN for uploads, what methods do you employ to maintain an off-site backup of your files besides relying on the CDN alone? I’m interested in hearing about your backup strategies and any alternative sol…

---

## [Imgur rate-limiting - workaround or advice?](https://meta.discourse.org/t/imgur-rate-limiting-workaround-or-advice/391434)

<div class="topic-metadata">

**Author:** [@jordanjay29](https://meta.discourse.org/u/jordanjay29)\
**Replies:** 4\
**Last updated:** [December 19, 2025, 1:28am UTC](https://meta.discourse.org/t/imgur-rate-limiting-workaround-or-advice/391434 "2025-12-19T01:28:54Z")

</div>

Continuing the discussion from Imgur images not rendering because server is rate limited: The linked topic is a couple years old, but exactly described the problem I ran into with a member in our new community. While at…

---

## [New Discourse installation cannot send verification emails using NetEase Mail?](https://meta.discourse.org/t/discourse/391621)

<div class="topic-metadata">

**Author:** [@wenviwu](https://meta.discourse.org/u/wenviwu)\
**Replies:** 5\
**Last updated:** [December 19, 2025, 12:40am UTC](https://meta.discourse.org/t/discourse/391621 "2025-12-19T00:40:39Z")

</div>

docker environment Under Discourse version 3.5.1, can a newly installed Discourse not send verification emails using NetEase Mail?

---

## ["New advice on site dashboard" notification but no advice there! (3.6.0.beta3-latest)](https://meta.discourse.org/t/new-advice-on-site-dashboard-notification-but-no-advice-there-3-6-0-beta3-latest/390357)

<div class="topic-metadata">

**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 6\
**Last updated:** [December 18, 2025, 10:40pm UTC](https://meta.discourse.org/t/new-advice-on-site-dashboard-notification-but-no-advice-there-3-6-0-beta3-latest/390357 "2025-12-18T22:40:57Z")

</div>

I have a feeling it’s trying to tell me to rebuild Discourse. I last did that on 29 October 2025, to 3.6.0.beta3-latest. Is it something to do with the new version naming conventions? Should I rebuild despite it saying “…

---

## [AWS S3 Backup Object Type](https://meta.discourse.org/t/aws-s3-backup-object-type/391685)

<div class="topic-metadata">

**Author:** [@Timelord](https://meta.discourse.org/u/Timelord)\
**Replies:** 0\
**Last updated:** [December 18, 2025, 6:41pm UTC](https://meta.discourse.org/t/aws-s3-backup-object-type/391685 "2025-12-18T18:41:35Z")

</div>

Good day folks. By default it appears that when creating a backup on S3 via Discourse management interface, the object is stored as a ‘standard’ object (most expensive). Would it be an option to have it uploaded as a d…

---

## [Topic Tags SEO meta description stopped working](https://meta.discourse.org/t/topic-tags-seo-meta-description-stopped-working/367683)

<div class="topic-metadata">

**Author:** [@Damian\_Boon](https://meta.discourse.org/u/Damian_Boon)\
**Replies:** 25\
**Last updated:** [December 18, 2025, 1:43pm UTC](https://meta.discourse.org/t/topic-tags-seo-meta-description-stopped-working/367683 "2025-12-18T13:43:17Z")

</div>

Following on from other post which is closed The topic tag meta description has stopped working, basically when I update the topics description it doesn’t update the meta description. Old ones are working fine new…

---

## [Change the interface language for many users via a database query?](https://meta.discourse.org/t/change-the-interface-language-for-many-users-via-a-database-query/391635)

<div class="topic-metadata">

**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 4\
**Last updated:** [December 18, 2025, 9:04am UTC](https://meta.discourse.org/t/change-the-interface-language-for-many-users-via-a-database-query/391635 "2025-12-18T09:04:38Z")

</div>

I’m wondering if someone could help me with a support request please. I need to update the preferences of all our users who currently have an interface language of English (US) and change them over to use English (UK) i…

[Previous page](https://meta.discourse.org/c/support/6.md?page=39)

[Next page](https://meta.discourse.org/c/support/6.md?page=41)
