# Support **URL:** https://meta.discourse.org/c/support/6.md?page=400 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 401 --- ## [Wp discourse shortcode plugin questions](https://meta.discourse.org/t/wp-discourse-shortcode-plugin-questions/217574)
**Author:** [@Sami\_Syed](https://meta.discourse.org/u/Sami_Syed)\ **Replies:** 5\ **Last updated:** [April 22, 2022, 11:57am UTC](https://meta.discourse.org/t/wp-discourse-shortcode-plugin-questions/217574 "2022-04-22T11:57:41Z")
I have the wp discourse shortcode plugin on my site. I am wondering how I can: hide the date that the post was published set the set the forum topic to open in a new tab once clicked, rather then opening in the same t… --- ## [Combination of categories and sub-categories](https://meta.discourse.org/t/combination-of-categories-and-sub-categories/224960)
**Author:** [@RichWilkie](https://meta.discourse.org/u/RichWilkie)\ **Replies:** 4\ **Last updated:** [April 22, 2022, 10:38am UTC](https://meta.discourse.org/t/combination-of-categories-and-sub-categories/224960 "2022-04-22T10:38:30Z")
I know that the max number of categories in the hosted offering is set to 500. I’m wondering if that is the total of categories AND sub-categories combined or, could we have, say, 100 categories each with 50 sub-categori… --- ## [Background image on the login page](https://meta.discourse.org/t/background-image-on-the-login-page/224903)
**Author:** [@PaulinaMX](https://meta.discourse.org/u/PaulinaMX)\ **Replies:** 6\ **Last updated:** [April 21, 2022, 9:07pm UTC](https://meta.discourse.org/t/background-image-on-the-login-page/224903 "2022-04-21T21:07:02Z")
I would like to know if is possible to put a background image in that purple area. --- ## [Excerpts in Pinned Topic not showing](https://meta.discourse.org/t/excerpts-in-pinned-topic-not-showing/224966)
**Author:** [@mallorycs](https://meta.discourse.org/u/mallorycs)\ **Replies:** 2\ **Last updated:** [April 21, 2022, 8:26pm UTC](https://meta.discourse.org/t/excerpts-in-pinned-topic-not-showing/224966 "2022-04-21T20:26:53Z")
Hi, Excerpts are not showing up on my pinned topic, not sure why! These are checked. Is there something else I’m missing?? Thank you! --- ## [Cloudflare Tunnel Pi Help](https://meta.discourse.org/t/cloudflare-tunnel-pi-help/224938)
**Author:** [@bloodshot\_pico](https://meta.discourse.org/u/bloodshot_pico)\ **Replies:** 6\ **Last updated:** [April 21, 2022, 5:56pm UTC](https://meta.discourse.org/t/cloudflare-tunnel-pi-help/224938 "2022-04-21T17:56:14Z")
So I had the Discourse software up and running fine yesterday, and I woke up today ready to handle the task of setting up my tunnel with Cloudflare. I’m pretty sure I followed all the steps correctly etc. However I must… --- ## [Change notification email](https://meta.discourse.org/t/change-notification-email/224968)
**Author:** [@Zaina\_Alhmoud](https://meta.discourse.org/u/Zaina_Alhmoud)\ **Replies:** 1\ **Last updated:** [April 21, 2022, 6:08pm UTC](https://meta.discourse.org/t/change-notification-email/224968 "2022-04-21T18:08:38Z")
I need to change the notification email domain because verification emails are being sent to spam for some users. Can someone share the steps? --- ## [Unable to update Discourse...help?](https://meta.discourse.org/t/unable-to-update-discourse-help/224303)
**Author:** [@mallorycs](https://meta.discourse.org/u/mallorycs)\ **Replies:** 5\ **Last updated:** [April 21, 2022, 6:00pm UTC](https://meta.discourse.org/t/unable-to-update-discourse-help/224303 "2022-04-21T18:00:11Z")
When I try to update Discourse, I get this: You are running an old version of the Discourse image. Upgrades via the web UI are disabled until you run the latest image. To do so log in to your server using SSH and run: … --- ## [Canned Replies by Group](https://meta.discourse.org/t/canned-replies-by-group/224887)
**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\ **Replies:** 9\ **Last updated:** [August 16, 2022, 6:08am UTC](https://meta.discourse.org/t/canned-replies-by-group/224887 "2022-08-16T06:08:23Z")
Continuing the discussion from Discourse Canned Replies: Canned Replies are awesome! Posting this as a linked reply so it will not be deleted in one month. It would be really handy to allow canned replies to be availa… --- ## [Activation emails go to spam](https://meta.discourse.org/t/activation-emails-go-to-spam/121863)
**Author:** [@calebs](https://meta.discourse.org/u/calebs)\ **Replies:** 6\ **Last updated:** [July 3, 2019, 2:10am UTC](https://meta.discourse.org/t/activation-emails-go-to-spam/121863 "2019-07-03T02:10:28Z")
This is my 3rd time installing Discourse and I’m experiencing this issue for the first time. Whenever you make an account, the activation email goes to spam’s folder. Already tested with Gmail and Hotmail. Mail-tester sh… --- ## [Add a sub-category to a sub-category](https://meta.discourse.org/t/add-a-sub-category-to-a-sub-category/178855)
**Author:** [@Yves\_Lauzin](https://meta.discourse.org/u/Yves_Lauzin)\ **Replies:** 6\ **Last updated:** [April 21, 2022, 4:56pm UTC](https://meta.discourse.org/t/add-a-sub-category-to-a-sub-category/178855 "2022-04-21T16:56:14Z")
Hello, Is there a way to add a sub-cat to a sub-cat ? I mean a sub-cat with a ‘parent’ sub-category ? It seems it’s not possible ? thank you for help. Yves --- ## [Discourse doesn't generate previews for link embeds](https://meta.discourse.org/t/discourse-doesnt-generate-previews-for-link-embeds/224942)
**Author:** [@hexworks](https://meta.discourse.org/u/hexworks)\ **Replies:** 2\ **Last updated:** [April 21, 2022, 4:20pm UTC](https://meta.discourse.org/t/discourse-doesnt-generate-previews-for-link-embeds/224942 "2022-04-21T16:20:41Z")
I’m updating my Discourse forum from 2.6.0.beta4 to 2.9.0.beta4 and I’ve noticed that when I’m trying to create a topic it doesn’t generate embeds for specific links in the new version (works in the old version) … --- ## [MathJax does not display the formulas](https://meta.discourse.org/t/mathjax-does-not-display-the-formulas/111110)
**Author:** [@verilog15](https://meta.discourse.org/u/verilog15)\ **Replies:** 3\ **Last updated:** [March 8, 2019, 7:56pm UTC](https://meta.discourse.org/t/mathjax-does-not-display-the-formulas/111110 "2019-03-08T19:56:20Z")
I installed the MathJax plugin on my localhost Discourse community. I enabled it in the settings: But for some reason it does not display the formulas, not in the topics and not in the previous: The formula I trie… --- ## [Using Topic Templates for posts made via email](https://meta.discourse.org/t/using-topic-templates-for-posts-made-via-email/224913)
**Author:** [@mikesouth](https://meta.discourse.org/u/mikesouth)\ **Replies:** 1\ **Last updated:** [April 21, 2022, 10:35am UTC](https://meta.discourse.org/t/using-topic-templates-for-posts-made-via-email/224913 "2022-04-21T10:35:42Z")
Hi Our users do a lot of their reading and posting via e-mail. Sometimes they reply to a post not realising it will go to all watchers of that category - when they actually meant to send it only to the original poster. … --- ## [Can´t save profile picture](https://meta.discourse.org/t/can-t-save-profile-picture/142785)
**Author:** [@Wurzelseppi](https://meta.discourse.org/u/Wurzelseppi)\ **Replies:** 8\ **Last updated:** [April 21, 2022, 6:58am UTC](https://meta.discourse.org/t/can-t-save-profile-picture/142785 "2022-04-21T06:58:44Z")
Hey guys, I can´t save my profile picture anymore. We´re storing our files @ AWS (S3) and the normal picture upload works (in posts). But when I try to upload a custom picture (users are allowed to do that) it first sh… --- ## [500 Internal Server Error when approving queued post](https://meta.discourse.org/t/500-internal-server-error-when-approving-queued-post/224880)
**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\ **Replies:** 1\ **Last updated:** [April 21, 2022, 5:44am UTC](https://meta.discourse.org/t/500-internal-server-error-when-approving-queued-post/224880 "2022-04-21T05:44:03Z")
Seeing 500 Internal Server Error on 2.9.0.beta4 Error log reads: RuntimeError (A gateway connection is necessary to call this method! You'll have to do it inside any event (e.g. \`ready\`) or after \`bot.run :async\`.) lib… --- ## [Oauth2 JSON paths to populate website and about fields](https://meta.discourse.org/t/oauth2-json-paths-to-populate-website-and-about-fields/111107)
**Author:** [@kueda](https://meta.discourse.org/u/kueda)\ **Replies:** 0\ **Last updated:** [March 8, 2019, 6:29pm UTC](https://meta.discourse.org/t/oauth2-json-paths-to-populate-website-and-about-fields/111107 "2019-03-08T18:29:36Z")
Currently the OAuth plugin will get a minimal amount of information about a user from the 3rd party’s JSON response: id, login, name, avatar. Could you add paths to populate the Discourse website URL and description fiel… --- ## [Redis version error when I run bundle exec db:create](https://meta.discourse.org/t/redis-version-error-when-i-run-bundle-exec-db-create/224896)
**Author:** [@Zeshan\_Raja](https://meta.discourse.org/u/Zeshan_Raja)\ **Replies:** 0\ **Last updated:** [April 21, 2022, 2:26am UTC](https://meta.discourse.org/t/redis-version-error-when-i-run-bundle-exec-db-create/224896 "2022-04-21T02:26:25Z")
Hi! I trying to following the directions seen here: However, when I try to run bundle exec rake db:create, I get the following error: nil versions are discouraged and will be deprecated in Rubygems 4 Discourse requir… --- ## [Update from 2.9.0beta1 to beta4 failed](https://meta.discourse.org/t/update-from-2-9-0beta1-to-beta4-failed/224766)
**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\ **Replies:** 17\ **Last updated:** [April 20, 2022, 7:29pm UTC](https://meta.discourse.org/t/update-from-2-9-0beta1-to-beta4-failed/224766 "2022-04-20T19:29:45Z")
I, \[2022-04-19T19:46:59.893019 #1\] INFO -- : Terminating async processes I, \[2022-04-19T19:46:59.893129 #1\] INFO -- : Sending INT to HOME=/var/lib/postgresql USER=postgres exec chpst -u postgres:postgres:ssl-cert -U po… --- ## [Floating Gibberish Text](https://meta.discourse.org/t/floating-gibberish-text/224836)
**Author:** [@venom121212](https://meta.discourse.org/u/venom121212)\ **Replies:** 4\ **Last updated:** [April 20, 2022, 6:58pm UTC](https://meta.discourse.org/t/floating-gibberish-text/224836 "2022-04-20T18:58:20Z")
I’ve only seen this happen 2 times now on our forum and it’s more of a curiosity thing than a real issue but… Text will sometimes get displaced by floating, un-aligned characters as shown in the 2 examples below. In a … --- ## [Issues using API with long-established/working key](https://meta.discourse.org/t/issues-using-api-with-long-established-working-key/224856)
**Author:** [@guildai](https://meta.discourse.org/u/guildai)\ **Replies:** 2\ **Last updated:** [April 20, 2022, 6:53pm UTC](https://meta.discourse.org/t/issues-using-api-with-long-established-working-key/224856 "2022-04-20T18:53:13Z")
I’m getting You are not permitted to view the requested resource. The API username or key is invalid. responses from your server when trying to push an update to a topic. I started out using a key that I’ve been using no… --- ## [Giant flashing edge/cursor on Latest view](https://meta.discourse.org/t/giant-flashing-edge-cursor-on-latest-view/224686)
**Author:** [@37Rb](https://meta.discourse.org/u/37Rb)\ **Replies:** 3\ **Last updated:** [April 20, 2022, 6:25pm UTC](https://meta.discourse.org/t/giant-flashing-edge-cursor-on-latest-view/224686 "2022-04-20T18:25:18Z")
On the Latest view of one of my forums there is a flashing white edge. Is there a way to make it go away? I circled it in orange on this screenshot. It’s a small thing but pretty annoying. It shows up when I click th… --- ## [Activation Email Help](https://meta.discourse.org/t/activation-email-help/224760)
**Author:** [@bloodshot\_pico](https://meta.discourse.org/u/bloodshot_pico)\ **Replies:** 10\ **Last updated:** [April 20, 2022, 4:01pm UTC](https://meta.discourse.org/t/activation-email-help/224760 "2022-04-20T16:01:12Z")
So I’ve got Discourse up and running on my Pi, however I’m trying to run my emails through Zoho and I’ve got my Cloudflare rules applied to allow Zoho use the domain for the custom emails. I do get an email to my Zoho in… --- ## [Restoring Backup, 'Email Protected' and can't receive emails](https://meta.discourse.org/t/restoring-backup-email-protected-and-cant-receive-emails/224663)
**Author:** [@ethhaqn](https://meta.discourse.org/u/ethhaqn)\ **Replies:** 6\ **Last updated:** [April 20, 2022, 2:02pm UTC](https://meta.discourse.org/t/restoring-backup-email-protected-and-cant-receive-emails/224663 "2022-04-20T14:02:29Z")
So I created a backup of Discourse on my old VPS (I’ve now done a fresh reinstall). I tried running discourse enable\_restore and discourse restore \[file\] as recommended here, however I keep receiving back discourse: comm… --- ## [S3\_backup\_bucket Option Missing From Settings \> Backups](https://meta.discourse.org/t/s3-backup-bucket-option-missing-from-settings-backups/224802)
**Author:** [@astuffedtiger](https://meta.discourse.org/u/astuffedtiger)\ **Replies:** 3\ **Last updated:** [April 20, 2022, 1:57pm UTC](https://meta.discourse.org/t/s3-backup-bucket-option-missing-from-settings-backups/224802 "2022-04-20T13:57:00Z")
I’ve looked around on the forums and searched Google, but I can’t seem to find anything related to this issue. First I went to my site, then Site Settings \> Backups where I could have sworn was where to set the AWS S3 bu… --- ## [New category automatically as muted or watching for all users](https://meta.discourse.org/t/new-category-automatically-as-muted-or-watching-for-all-users/51654)
**Author:** [@Manfred\_Bayer-Lemerz](https://meta.discourse.org/u/Manfred_Bayer-Lemerz)\ **Replies:** 9\ **Last updated:** [April 20, 2022, 12:26pm UTC](https://meta.discourse.org/t/new-category-automatically-as-muted-or-watching-for-all-users/51654 "2022-04-20T12:26:16Z")
When we add a new category it is automatically as normal for all user can we also set that has a different status like watching or muted? --- ## [Images being cropped on mobile](https://meta.discourse.org/t/images-being-cropped-on-mobile/224260)
**Author:** [@Bonto](https://meta.discourse.org/u/Bonto)\ **Replies:** 3\ **Last updated:** [April 20, 2022, 11:53am UTC](https://meta.discourse.org/t/images-being-cropped-on-mobile/224260 "2022-04-20T11:53:38Z")
When posting on community forum, any images I upload in topics are cropped on the right hand side when viewing on mobile and I can’t figure out why? The settings show 690 x 500 dimensions as responsive and they work on … --- ## [Images on AWS missing from body of emails on iOS Mail app](https://meta.discourse.org/t/images-on-aws-missing-from-body-of-emails-on-ios-mail-app/104413)
**Author:** [@Richie](https://meta.discourse.org/u/Richie)\ **Replies:** 26\ **Last updated:** [March 7, 2019, 9:49pm UTC](https://meta.discourse.org/t/images-on-aws-missing-from-body-of-emails-on-ios-mail-app/104413 "2019-03-07T21:49:42Z")
Hi everyone, Not sure if this is a bug or a configuration issue. However, I’m quite sure this has only happened recently, I’m sure I’d have noticed before now otherwise :blush: All our images are hosted on AWS. We are… --- ## [Discourse comment section formatting on Wordpress (Divi theme)](https://meta.discourse.org/t/discourse-comment-section-formatting-on-wordpress-divi-theme/169956)
**Author:** [@newspring](https://meta.discourse.org/u/newspring)\ **Replies:** 5\ **Last updated:** [November 18, 2020, 4:52am UTC](https://meta.discourse.org/t/discourse-comment-section-formatting-on-wordpress-divi-theme/169956 "2020-11-18T04:52:00Z")
I have integrated Wordpress website with Discourse forum. When I added a comments section to a blog, the formatting of the section is not accepting changes made in Divi. As a result, some of the text is way too large (“… --- ## [Can't reach site](https://meta.discourse.org/t/cant-reach-site/224774)
**Author:** [@TheEngineer](https://meta.discourse.org/u/TheEngineer)\ **Replies:** 5\ **Last updated:** [April 19, 2022, 7:10pm UTC](https://meta.discourse.org/t/cant-reach-site/224774 "2022-04-19T19:10:02Z")
I’m having trouble reaching my discourse site. I was in the process of moving it to a new domain, but stopped and undid my changes and it hasn’t come back up. I followed this thread to change the domain and then undid ev… --- ## [Link to headers (anchor links)](https://meta.discourse.org/t/link-to-headers-anchor-links/186258)
**Author:** [@Alex\_Tramp](https://meta.discourse.org/u/Alex_Tramp)\ **Replies:** 10\ **Last updated:** [April 19, 2022, 5:26pm UTC](https://meta.discourse.org/t/link-to-headers-anchor-links/186258 "2022-04-19T17:26:19Z")
Hi all! Please tell me how to create navigate within a post? link to specific headers? so that you can refer to them like this - site.ru/post/post\_1#headers (I didn’t find it by searching) Thank you [Previous page](https://meta.discourse.org/c/support/6.md?page=399) [Next page](https://meta.discourse.org/c/support/6.md?page=401)