# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=41

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 42

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## [Topic Tags SEO meta description stopped working](https://meta.discourse.org/t/topic-tags-seo-meta-description-stopped-working/367683)

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**Author:** [@Damian\_Boon](https://meta.discourse.org/u/Damian_Boon)\
**Replies:** 25\
**Last updated:** [December 18, 2025, 1:43pm UTC](https://meta.discourse.org/t/topic-tags-seo-meta-description-stopped-working/367683 "2025-12-18T13:43:17Z")

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Following on from other post which is closed The topic tag meta description has stopped working, basically when I update the topics description it doesn’t update the meta description. Old ones are working fine new…

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## [Change the interface language for many users via a database query?](https://meta.discourse.org/t/change-the-interface-language-for-many-users-via-a-database-query/391635)

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**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 4\
**Last updated:** [December 18, 2025, 9:04am UTC](https://meta.discourse.org/t/change-the-interface-language-for-many-users-via-a-database-query/391635 "2025-12-18T09:04:38Z")

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I’m wondering if someone could help me with a support request please. I need to update the preferences of all our users who currently have an interface language of English (US) and change them over to use English (UK) i…

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## [Is there a way to display topic contents in category view?](https://meta.discourse.org/t/is-there-a-way-to-display-topic-contents-in-category-view/391292)

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**Author:** [@stephtara](https://meta.discourse.org/u/stephtara)\
**Replies:** 11\
**Last updated:** [December 18, 2025, 12:26am UTC](https://meta.discourse.org/t/is-there-a-way-to-display-topic-contents-in-category-view/391292 "2025-12-18T00:26:47Z")

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I guess there probably is a theme or component that does this. I’d like the list of topics to include at least the start of the topic text, facebook-like (ideally with a button to expand and display the whole topics inli…

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## [Lost my site again during an update yesterday](https://meta.discourse.org/t/lost-my-site-again-during-an-update-yesterday/391426)

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**Author:** [@Habib\_Rashid](https://meta.discourse.org/u/Habib_Rashid)\
**Replies:** 6\
**Last updated:** [December 18, 2025, 12:10am UTC](https://meta.discourse.org/t/lost-my-site-again-during-an-update-yesterday/391426 "2025-12-18T00:10:24Z")

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Hello colleagues, Hope you are all okay, I was doing an update yesterday and through my forum admin panel, but for some reason, my site hit a snag the update couldn’t complete, and the site is in accessible, it bring 50…

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## [How can I delete all of my PII user data?](https://meta.discourse.org/t/how-can-i-delete-all-of-my-pii-user-data/391550)

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**Author:** [@arandomstranger](https://meta.discourse.org/u/arandomstranger)\
**Replies:** 6\
**Last updated:** [December 17, 2025, 11:52pm UTC](https://meta.discourse.org/t/how-can-i-delete-all-of-my-pii-user-data/391550 "2025-12-17T23:52:23Z")

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Recently, I downloaded my data archive and found that the auth\_token\_logs.csv file contains all my IP addresses from the past three years. Unfortunately, my real IP address was exposed a couple of times, which could indi…

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## [Hetzner VPS, how do CX and CPX plans compare?](https://meta.discourse.org/t/hetzner-vps-how-do-cx-and-cpx-plans-compare/391276)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 6\
**Last updated:** [December 17, 2025, 5:01pm UTC](https://meta.discourse.org/t/hetzner-vps-how-do-cx-and-cpx-plans-compare/391276 "2025-12-17T17:01:27Z")

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My forum was running on a CPX31 (discontinued), and I rescaled to a CX43. Plan Name Processor vCPUs RAM Disk Space Price / month Additional info CPX31\[1\] AMD 4 8 GB 160 GB 15€ CX43 Intel® / AMD 8 16 GB 160 GB …

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## [User API access not working](https://meta.discourse.org/t/user-api-access-not-working/391574)

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**Author:** [@Mine\_Zcash](https://meta.discourse.org/u/Mine_Zcash)\
**Replies:** 2\
**Last updated:** [December 17, 2025, 4:44pm UTC](https://meta.discourse.org/t/user-api-access-not-working/391574 "2025-12-17T16:44:47Z")

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Users are unable to access the site via API : Not sure what the issue is, all user API settings are default:

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## [Comments are not showing up on WP Pages or Posts, but pages are appearing as threads in Discourse](https://meta.discourse.org/t/comments-are-not-showing-up-on-wp-pages-or-posts-but-pages-are-appearing-as-threads-in-discourse/391234)

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**Author:** [@NathanJPearce](https://meta.discourse.org/u/NathanJPearce)\
**Replies:** 10\
**Last updated:** [December 17, 2025, 9:26am UTC](https://meta.discourse.org/t/comments-are-not-showing-up-on-wp-pages-or-posts-but-pages-are-appearing-as-threads-in-discourse/391234 "2025-12-17T09:26:12Z")

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I have Discourse enabled for both posts and pages, Comments I make on the WordPress pages like C20 - Faith Faraday - FF7.com don’t show up on that page itself or in discourse, but there is a thread called C2 in Disco…

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## [Post-signup popup form for optional demographic questions - does this exist?](https://meta.discourse.org/t/post-signup-popup-form-for-optional-demographic-questions-does-this-exist/391336)

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**Author:** [@Welsh\_Selkie](https://meta.discourse.org/u/Welsh_Selkie)\
**Replies:** 4\
**Last updated:** [December 16, 2025, 11:31pm UTC](https://meta.discourse.org/t/post-signup-popup-form-for-optional-demographic-questions-does-this-exist/391336 "2025-12-16T23:31:43Z")

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Hi all, usual disclaimer that I’m the furthest thing from a developer, but I look after a community forum that uses Discourse (Pro Plus plan), and I’m doing my best to learn. This is very much a ‘ELI5’ situation, I’m afr…

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## [Can individual chat be disabled for certain users but not channels?](https://meta.discourse.org/t/can-individual-chat-be-disabled-for-certain-users-but-not-channels/391301)

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**Author:** [@stephtara](https://meta.discourse.org/u/stephtara)\
**Replies:** 4\
**Last updated:** [December 16, 2025, 10:16pm UTC](https://meta.discourse.org/t/can-individual-chat-be-disabled-for-certain-users-but-not-channels/391301 "2025-12-16T22:16:21Z")

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I saw there is a pile of settings related to chat. Is there a way from preventing users from DMing each other while still retaining group channels?

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## [Login Only - Does it actually stop all traffic access without login?](https://meta.discourse.org/t/login-only-does-it-actually-stop-all-traffic-access-without-login/390994)

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**Author:** [@agemo](https://meta.discourse.org/u/agemo)\
**Replies:** 7\
**Last updated:** [December 16, 2025, 10:04pm UTC](https://meta.discourse.org/t/login-only-does-it-actually-stop-all-traffic-access-without-login/390994 "2025-12-16T22:04:32Z")

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Based on concerns and dealing with issues raised here over time (which from reading is systemic across the web the last few months) and facing new waves of this stuff. I tested Login Only, but noticed these AI bot waves…

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## [Unable to post topic with code block](https://meta.discourse.org/t/unable-to-post-topic-with-code-block/385018)

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**Author:** [@klevent](https://meta.discourse.org/u/klevent)\
**Replies:** 5\
**Last updated:** [December 16, 2025, 3:25pm UTC](https://meta.discourse.org/t/unable-to-post-topic-with-code-block/385018 "2025-12-16T15:25:19Z")

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Dear, I can’t post the following in our discourse instance, would you help me why it could be? More information: I tried as admin, or as basic user. I’m trying to post to a sub category. When I try to post without th…

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## [Auto-complete without mouse](https://meta.discourse.org/t/auto-complete-without-mouse/390421)

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**Author:** [@pHneutre](https://meta.discourse.org/u/pHneutre)\
**Replies:** 6\
**Last updated:** [December 16, 2025, 10:59am UTC](https://meta.discourse.org/t/auto-complete-without-mouse/390421 "2025-12-16T10:59:01Z")

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Just a little something real quick. When I’m typing a message, I want to be able to use my keyboard only and not having to grab the mouse at each auto-complete contextual menu (@mention, #category, #tag, emojis). It brea…

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## [Impossible to run in Plesk Ubuntu -too many issues eg. Redis network connect](https://meta.discourse.org/t/impossible-to-run-in-plesk-ubuntu-too-many-issues-eg-redis-network-connect/391360)

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**Author:** [@Skie](https://meta.discourse.org/u/Skie)\
**Replies:** 6\
**Last updated:** [December 15, 2025, 11:39pm UTC](https://meta.discourse.org/t/impossible-to-run-in-plesk-ubuntu-too-many-issues-eg-redis-network-connect/391360 "2025-12-15T23:39:54Z")

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Ionos XL VPS Ubuntu Plesk. With apps eg Wordpress. Also using Redis. So need to use same Redis install on same server for Discourse. Seems to be an issue. Docker Install. Can not build. Error Redis can not connect. Yes…

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## [S3 backup questions](https://meta.discourse.org/t/s3-backup-questions/391323)

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**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 4\
**Last updated:** [December 15, 2025, 11:12pm UTC](https://meta.discourse.org/t/s3-backup-questions/391323 "2025-12-15T23:12:41Z")

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I’m no developer or an expert when it comes to this subject, so please bear with me here… A few months ago when I installed Discourse (I had to uninstall it for the time being, but will return some time next year) I not…

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## [Upgrading old version 2.8.5 issues](https://meta.discourse.org/t/upgrading-old-version-2-8-5-issues/389201)

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**Author:** [@nahimov](https://meta.discourse.org/u/nahimov)\
**Replies:** 26\
**Last updated:** [December 15, 2025, 8:02pm UTC](https://meta.discourse.org/t/upgrading-old-version-2-8-5-issues/389201 "2025-12-15T20:02:59Z")

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It just so happens that we haven’t updated Discourse in a very long time. We’re currently at v2.8.5. I recently discovered that Discourse is well beyond version 3. I’d like to update to the current version, but for now,…

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## [How to notify when posts edits via API?](https://meta.discourse.org/t/how-to-notify-when-posts-edits-via-api/391173)

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**Author:** [@putty](https://meta.discourse.org/u/putty)\
**Replies:** 9\
**Last updated:** [December 15, 2025, 7:22pm UTC](https://meta.discourse.org/t/how-to-notify-when-posts-edits-via-api/391173 "2025-12-15T19:22:47Z")

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I’m making a master bugfix list topic in my community that grabs content from other topics via API/webhooks, but I’m having trouble alerting users who are watching the topic. My topic is registering each iteration as an …

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## [Can’t log in with different account from mobile app](https://meta.discourse.org/t/can-t-log-in-with-different-account-from-mobile-app/391268)

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**Author:** [@stephtara](https://meta.discourse.org/u/stephtara)\
**Replies:** 8\
**Last updated:** [December 15, 2025, 6:35pm UTC](https://meta.discourse.org/t/can-t-log-in-with-different-account-from-mobile-app/391268 "2025-12-15T18:35:17Z")

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On my mobile app, I’m connected to Discourse with a secondary admin account. I’d like to log out and then log back in with my Discourse ID account, but whichever way I try and do it I keep getting logged in with the seco…

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## [Editing a post pushes it to the top?](https://meta.discourse.org/t/editing-a-post-pushes-it-to-the-top/391322)

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**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 5\
**Last updated:** [December 15, 2025, 5:06pm UTC](https://meta.discourse.org/t/editing-a-post-pushes-it-to-the-top/391322 "2025-12-15T17:06:59Z")

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Whenever I edit something on my original post, for example the very first - and maybe the only - message, does that make the post go up on the feed, similar to a “bump”? Or only when I actually add a new reply? If edits…

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## [Can you create a custom landing page?](https://meta.discourse.org/t/can-you-create-a-custom-landing-page/148291)

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**Author:** [@VoskCoin](https://meta.discourse.org/u/VoskCoin)\
**Replies:** 12\
**Last updated:** [December 15, 2025, 2:02pm UTC](https://meta.discourse.org/t/can-you-create-a-custom-landing-page/148291 "2025-12-15T14:02:19Z")

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I understand the normal homepage, and modifying that. I also understand banners and pinning topics. What if I wanted a unique landing page for referring people from a specific location, maybe I wanted to highlight speci…

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## [Exclude site title from the topic title?](https://meta.discourse.org/t/exclude-site-title-from-the-topic-title/391264)

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**Author:** [@Cate\_Soule](https://meta.discourse.org/u/Cate_Soule)\
**Replies:** 6\
**Last updated:** [December 15, 2025, 11:57am UTC](https://meta.discourse.org/t/exclude-site-title-from-the-topic-title/391264 "2025-12-15T11:57:47Z")

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Hi, has there been any update on whether it’s possible to remove the site title from the topic title?

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## [Is there any way to force an image upload not to be optimized?](https://meta.discourse.org/t/is-there-any-way-to-force-an-image-upload-not-to-be-optimized/391348)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 0\
**Last updated:** [December 15, 2025, 11:54am UTC](https://meta.discourse.org/t/is-there-any-way-to-force-an-image-upload-not-to-be-optimized/391348 "2025-12-15T11:54:10Z")

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I’m happy with image optimization, but once in a while I want to upload a particularly large image as an attached file rather than embed it by default, and keep the original dimensions and format. Is there a way to do t…

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## [Renaming post will still be accessible?](https://meta.discourse.org/t/renaming-post-will-still-be-accessible/391327)

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**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 4\
**Last updated:** [December 15, 2025, 8:36am UTC](https://meta.discourse.org/t/renaming-post-will-still-be-accessible/391327 "2025-12-15T08:36:12Z")

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If I create a post and in the future I decide to rename it, (and I believe I can even update the url or it does it automatically, I can’t remember?), the post is still accessible if someone copied the old url to their co…

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## [Exclude posts from category by default globally](https://meta.discourse.org/t/exclude-posts-from-category-by-default-globally/391320)

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**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 2\
**Last updated:** [December 15, 2025, 8:18am UTC](https://meta.discourse.org/t/exclude-posts-from-category-by-default-globally/391320 "2025-12-15T08:18:53Z")

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I want to have a section on my community where I post random thoughts/notes. Similar to a so called Digital Garden (Obsidian Publish is used for this same purpose by a lot of users). Since some notes can be just a link,…

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## [Mark unread, how oh how to use it?](https://meta.discourse.org/t/mark-unread-how-oh-how-to-use-it/361832)

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**Author:** [@nobrowser](https://meta.discourse.org/u/nobrowser)\
**Replies:** 7\
**Last updated:** [December 15, 2025, 1:49am UTC](https://meta.discourse.org/t/mark-unread-how-oh-how-to-use-it/361832 "2025-12-15T01:49:40Z")

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I can’t figure out how to use the “mark topics unread” feature. In the keyboard shortcuts panel I see that there’s the Shift+u shortcut for it, but in any situation where I type that it does absolutely nothing. The short…

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## [How much does changing the subdomain/domain break things?](https://meta.discourse.org/t/how-much-does-changing-the-subdomain-domain-break-things/391269)

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**Author:** [@stephtara](https://meta.discourse.org/u/stephtara)\
**Replies:** 4\
**Last updated:** [December 14, 2025, 4:32pm UTC](https://meta.discourse.org/t/how-much-does-changing-the-subdomain-domain-break-things/391269 "2025-12-14T16:32:34Z")

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I have Discourse set up but it’s not at the domain/subdomain it will go live at. I’m still thinking about the choice of subdomain. Now that I’m starting to configure things, I’m wondering how much changing the domain/sub…

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## [Rebake failing: how to diagnose and fix?](https://meta.discourse.org/t/rebake-failing-how-to-diagnose-and-fix/389064)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 6\
**Last updated:** [December 14, 2025, 2:51pm UTC](https://meta.discourse.org/t/rebake-failing-how-to-diagnose-and-fix/389064 "2025-12-14T14:51:28Z")

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Hi, After disabling the CDN on my forum, I ran rake posts:rebake. It failed after a few dozen thousand rebake. Searching for on of the error messages (“PQsocket() can’t get socket descriptor”) led me to Rake:rebake cr…

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## [Issue with not receiving emails](https://meta.discourse.org/t/topic/391130)

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**Author:** [@guzhimin](https://meta.discourse.org/u/guzhimin)\
**Replies:** 5\
**Last updated:** [December 13, 2025, 11:27pm UTC](https://meta.discourse.org/t/topic/391130 "2025-12-13T23:27:04Z")

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Hello everyone, I encountered a new problem today. After installing according to the official method, I entered the registration page. After successful registration, a confirmation email is sent. However, my current issue is that I have not received any message in my email, and I have checked the spam folder without finding anything. Therefore, I am very confused. I followed the official troubleshooting method, and at least when I checked the logs, no errors appeared. So, I am asking everyone here if there is a problem with my \`app.yml\` configuration. Furthermore, I ran \`./discourse-doctor\` and found that there was indeed a problem, but I don't quite understand this issue.

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## [Publish txt file](https://meta.discourse.org/t/publish-txt-file/389929)

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**Author:** [@Timelord](https://meta.discourse.org/u/Timelord)\
**Replies:** 5\
**Last updated:** [December 13, 2025, 2:39pm UTC](https://meta.discourse.org/t/publish-txt-file/389929 "2025-12-13T14:39:27Z")

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Hey gang. For Indexnow, they want me to publish a .txt file with a specific value on my site. For example. https://domain.com/sjkhdjh333.txt Is this possible with Discourse? I see it can be done for Google Adsense w…

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## [Upgrade without rebuilding having a good/ready image?](https://meta.discourse.org/t/upgrade-without-rebuilding-having-a-good-ready-image/389235)

<div class="topic-metadata">

**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 5\
**Last updated:** [December 13, 2025, 11:26am UTC](https://meta.discourse.org/t/upgrade-without-rebuilding-having-a-good-ready-image/389235 "2025-12-13T11:26:22Z")

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Hi guys. Is it possible to update to newer version without rebuilding the whole thing? I’m thinking of a scenario where two discourse apps are virtually identical and once I have a new image ready - off any one of the …

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