# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=412

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 413

---

## [Failed - Background Worker](https://meta.discourse.org/t/failed-background-worker/220808)

<div class="topic-metadata">

**Author:** [@Justman10000](https://meta.discourse.org/u/Justman10000)\
**Replies:** 4\
**Last updated:** [March 13, 2022, 1:15am UTC](https://meta.discourse.org/t/failed-background-worker/220808 "2022-03-13T01:15:23Z")

</div>

Hi, I want to set up Disscourse, but at the end of the installation I get this:

---

## [Error on restore: could not create unique index](https://meta.discourse.org/t/error-on-restore-could-not-create-unique-index/220816)

<div class="topic-metadata">

**Author:** [@slackmoehrle](https://meta.discourse.org/u/slackmoehrle)\
**Replies:** 1\
**Last updated:** [March 12, 2022, 10:01pm UTC](https://meta.discourse.org/t/error-on-restore-could-not-create-unique-index/220816 "2022-03-12T22:01:07Z")

</div>

I am moving our community to a new provider. CREATE INDEX CREATE INDEX ERROR: could not create unique index "index\_incoming\_referers\_on\_path\_and\_incoming\_domain\_id" DETAIL: Key (path, incoming\_domain\_id)=(/m/search, 9…

---

## [Looking for a recent Cloudflare how-to guide](https://meta.discourse.org/t/looking-for-a-recent-cloudflare-how-to-guide/220813)

<div class="topic-metadata">

**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 0\
**Last updated:** [March 12, 2022, 8:59pm UTC](https://meta.discourse.org/t/looking-for-a-recent-cloudflare-how-to-guide/220813 "2022-03-12T20:59:31Z")

</div>

I’ve been reading various cloudflare topics here but can’t seem to find an up to date / complete “how to” guide. For example, this topic is over four years old: Is there a more recent guide somewhere? My Discourse…

---

## [Rebake aborts with error message](https://meta.discourse.org/t/rebake-aborts-with-error-message/220803)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 4\
**Last updated:** [March 12, 2022, 5:50pm UTC](https://meta.discourse.org/t/rebake-aborts-with-error-message/220803 "2022-03-12T17:50:29Z")

</div>

Hi! When I try to rebake posts with a rake task, It sometimes stops with this message: 168858 / 329447 ( 51.3%)WARNING: terminating connection because of crash of another server process DETAIL: The postmaster has com…

---

## [Our site is suddenly not loading](https://meta.discourse.org/t/our-site-is-suddenly-not-loading/220743)

<div class="topic-metadata">

**Author:** [@AndrewJeong](https://meta.discourse.org/u/AndrewJeong)\
**Replies:** 9\
**Last updated:** [March 12, 2022, 4:43pm UTC](https://meta.discourse.org/t/our-site-is-suddenly-not-loading/220743 "2022-03-12T16:43:05Z")

</div>

forum.iqolympiad.org our site is currently using discourse 14day free plan. I was using it well, but I can’t access it well on my desktop. (can access it well on mobile) The same goes for other users. Please help to …

---

## [Feedback form / reporting bugs](https://meta.discourse.org/t/feedback-form-reporting-bugs/109365)

<div class="topic-metadata">

**Author:** [@Biscuit](https://meta.discourse.org/u/Biscuit)\
**Replies:** 4\
**Last updated:** [March 12, 2022, 10:49am UTC](https://meta.discourse.org/t/feedback-form-reporting-bugs/109365 "2022-03-12T10:49:13Z")

</div>

Hi, Has anyone added a “Bug or issue logging” form to their forum, which sends the submitted details to an email address? I’m just wondering how to approach this.

---

## [Forum doesn't load after installing on AWS Linux](https://meta.discourse.org/t/forum-doesnt-load-after-installing-on-aws-linux/220715)

<div class="topic-metadata">

**Author:** [@AusAvia](https://meta.discourse.org/u/AusAvia)\
**Replies:** 17\
**Last updated:** [March 12, 2022, 5:08am UTC](https://meta.discourse.org/t/forum-doesnt-load-after-installing-on-aws-linux/220715 "2022-03-12T05:08:17Z")

</div>

Resolved issue by installing Ubuntu on AWS

---

## [Build Fails on New Host](https://meta.discourse.org/t/build-fails-on-new-host/220755)

<div class="topic-metadata">

**Author:** [@Samir\_Faci](https://meta.discourse.org/u/Samir_Faci)\
**Replies:** 3\
**Last updated:** [March 12, 2022, 3:09am UTC](https://meta.discourse.org/t/build-fails-on-new-host/220755 "2022-03-12T03:09:18Z")

</div>

I copied and the entire /var/discourse to a new host. Updated the CNAME and SSL all working fine. When I try to do a rebuild, I get an issue with that I can’t figure out. sudo ./launcher rebuild app I, \[2022-03-11T16…

---

## [Amazon AWS EC2 - HTTPS 443 does not work](https://meta.discourse.org/t/amazon-aws-ec2-https-443-does-not-work/109340)

<div class="topic-metadata">

**Author:** [@chrisonline](https://meta.discourse.org/u/chrisonline)\
**Replies:** 8\
**Last updated:** [February 17, 2019, 7:08am UTC](https://meta.discourse.org/t/amazon-aws-ec2-https-443-does-not-work/109340 "2019-02-17T07:08:23Z")

</div>

I have setup the Discourse installation on a Amazon AWS EC2 without Let’s Encrypt. The docker is listening on port 80 and 443 but I can’t access the site via HTTPS. HTTP works fine but not HTTPS. With HTTPS I get th…

---

## [Where to put snippet code of Adsense and Twitter snipset?](https://meta.discourse.org/t/where-to-put-snippet-code-of-adsense-and-twitter-snipset/220787)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 1\
**Last updated:** [March 12, 2022, 1:52am UTC](https://meta.discourse.org/t/where-to-put-snippet-code-of-adsense-and-twitter-snipset/220787 "2022-03-12T01:52:13Z")

</div>

What part of the forum I put this?

---

## [Docker Argument '--skip-mac-address' causes rebuild error](https://meta.discourse.org/t/docker-argument-skip-mac-address-causes-rebuild-error/220783)

<div class="topic-metadata">

**Author:** [@Wolfereign](https://meta.discourse.org/u/Wolfereign)\
**Replies:** 0\
**Last updated:** [March 11, 2022, 10:42pm UTC](https://meta.discourse.org/t/docker-argument-skip-mac-address-causes-rebuild-error/220783 "2022-03-11T22:42:21Z")

</div>

Hi All, I’m trying to install discourse using docker host networking and am running into a weird error with the rebuild command. If I run ./launcher rebuild app --docker-args --net=host --skip-mac-address then discours…

---

## [User Unable to Login](https://meta.discourse.org/t/user-unable-to-login/220703)

<div class="topic-metadata">

**Author:** [@Tulika\_Dasgupta](https://meta.discourse.org/u/Tulika_Dasgupta)\
**Replies:** 6\
**Last updated:** [March 11, 2022, 3:56pm UTC](https://meta.discourse.org/t/user-unable-to-login/220703 "2022-03-11T15:56:00Z")

</div>

One of our user tried logging into the platform but the following error showed up, this is the first time he has logged into the platform. It says, “Maximum Limit Reached” where can I see this setting.

---

## [S3 daily backups issue? Discourse also keeps backups locally every 4 days and I don't know why](https://meta.discourse.org/t/s3-daily-backups-issue-discourse-also-keeps-backups-locally-every-4-days-and-i-dont-know-why/219242)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 2\
**Last updated:** [March 11, 2022, 3:22pm UTC](https://meta.discourse.org/t/s3-daily-backups-issue-discourse-also-keeps-backups-locally-every-4-days-and-i-dont-know-why/219242 "2022-03-11T15:22:01Z")

</div>

Here my backups settings: Here are the backups on the S3 storage (pay attention to the backup dates): Here’s what I have in my local backup folder (pay also attention to the dates): But from what I see in Conf…

---

## [How to adjust parameters for large and heavy traffic site?](https://meta.discourse.org/t/how-to-adjust-parameters-for-large-and-heavy-traffic-site/220696)

<div class="topic-metadata">

**Author:** [@topological](https://meta.discourse.org/u/topological)\
**Replies:** 4\
**Last updated:** [March 11, 2022, 2:58pm UTC](https://meta.discourse.org/t/how-to-adjust-parameters-for-large-and-heavy-traffic-site/220696 "2022-03-11T14:58:37Z")

</div>

I’m running a community with 38k users on a 24-core and 64GB VM. I set DISCOURSE\_UNICORN\_WORKERS to 48. Recently the site seems to response slow after the UV reaches 20k one day and PV reaches 500k. User will receive th…

---

## [The easiest SSO system to intergrate with discourse](https://meta.discourse.org/t/the-easiest-sso-system-to-intergrate-with-discourse/220724)

<div class="topic-metadata">

**Author:** [@Ndacyayisenga-droid](https://meta.discourse.org/u/Ndacyayisenga-droid)\
**Replies:** 3\
**Last updated:** [March 11, 2022, 2:48pm UTC](https://meta.discourse.org/t/the-easiest-sso-system-to-intergrate-with-discourse/220724 "2022-03-11T14:48:04Z")

</div>

What could be the most confortable opensource SSO system to intergrate with Discourse cc @Falco

---

## [Access theme settings from Ruby ERB](https://meta.discourse.org/t/access-theme-settings-from-ruby-erb/220722)

<div class="topic-metadata">

**Author:** [@lcor](https://meta.discourse.org/u/lcor)\
**Replies:** 1\
**Last updated:** [March 11, 2022, 2:44pm UTC](https://meta.discourse.org/t/access-theme-settings-from-ruby-erb/220722 "2022-03-11T14:44:10Z")

</div>

Hello, Would like to know if it’s possible to access theme settings from a an ERB file? My use case is following: I would like to retrieve footer links set in Discourse Easy Footer (GitHub - discourse/Discourse-easy-f…

---

## [How to test changes before they go live to forum users?](https://meta.discourse.org/t/how-to-test-changes-before-they-go-live-to-forum-users/220721)

<div class="topic-metadata">

**Author:** [@tim\_sevDesk](https://meta.discourse.org/u/tim_sevDesk)\
**Replies:** 1\
**Last updated:** [March 11, 2022, 11:33am UTC](https://meta.discourse.org/t/how-to-test-changes-before-they-go-live-to-forum-users/220721 "2022-03-11T11:33:51Z")

</div>

Is there a way to test certain features before they go live to users? - such as displaying the categories on the home page or a new description of an existing category, without this change directly affecting the live sys…

---

## [Multilingual forum - basic requirements](https://meta.discourse.org/t/multilingual-forum-basic-requirements/109327)

<div class="topic-metadata">

**Author:** [@AndreaG](https://meta.discourse.org/u/AndreaG)\
**Replies:** 4\
**Last updated:** [February 16, 2019, 9:30pm UTC](https://meta.discourse.org/t/multilingual-forum-basic-requirements/109327 "2019-02-16T21:30:15Z")

</div>

Hi, I would like to make my italian based forum available to english speaking people, so this plugin (translator-plug in) is a basic element. In my opinion the minimum requirements to make the multilingual forum works a…

---

## [Google Tag Manager doesn't fire on 404 pages](https://meta.discourse.org/t/google-tag-manager-doesnt-fire-on-404-pages/131254)

<div class="topic-metadata">

**Author:** [@bvdrie72](https://meta.discourse.org/u/bvdrie72)\
**Replies:** 1\
**Last updated:** [March 11, 2022, 8:35am UTC](https://meta.discourse.org/t/google-tag-manager-doesnt-fire-on-404-pages/131254 "2022-03-11T08:35:02Z")

</div>

We just moved from vanilla forums to Discourse and it is great - not sure why we didn’t move a long time ago. We are using google tag manager for a variety of functions but it appears that google tag manager doesn’t get…

---

## [Where did this go? Share topic with another user](https://meta.discourse.org/t/where-did-this-go-share-topic-with-another-user/220711)

<div class="topic-metadata">

**Author:** [@icaria36](https://meta.discourse.org/u/icaria36)\
**Replies:** 2\
**Last updated:** [March 11, 2022, 8:17am UTC](https://meta.discourse.org/t/where-did-this-go-share-topic-with-another-user/220711 "2022-03-11T08:17:58Z")

</div>

There used to be an option to share a topic with another registered user. I can’t find it now. I have searched here for any release notes mentioning its removal, but maybe I’m not using the right keywords. Bug, feature …

---

## [How to set the default view for new users](https://meta.discourse.org/t/how-to-set-the-default-view-for-new-users/220712)

<div class="topic-metadata">

**Author:** [@lexa](https://meta.discourse.org/u/lexa)\
**Replies:** 1\
**Last updated:** [March 10, 2022, 5:33pm UTC](https://meta.discourse.org/t/how-to-set-the-default-view-for-new-users/220712 "2022-03-10T17:33:35Z")

</div>

Thank you! I did this and have a follow-up…is there a way for me to set the default view for my users unless they change it themselves in their own preferences? I would like for new users to have the Categories page as t…

---

## [Problem with rebuild Discourse at Docker](https://meta.discourse.org/t/problem-with-rebuild-discourse-at-docker/220442)

<div class="topic-metadata">

**Author:** [@Robert\_Work](https://meta.discourse.org/u/Robert_Work)\
**Replies:** 3\
**Last updated:** [March 10, 2022, 11:07pm UTC](https://meta.discourse.org/t/problem-with-rebuild-discourse-at-docker/220442 "2022-03-10T23:07:22Z")

</div>

Hello, I’m forced with an update problem. When I try to update Discourse via admin/upgrade page I receive information about the old Docker image. So I try to connect to the Discourse server and update by typing the com…

---

## [How to access the discourse database?](https://meta.discourse.org/t/how-to-access-the-discourse-database/41845)

<div class="topic-metadata">

**Author:** [@Newuser](https://meta.discourse.org/u/Newuser)\
**Replies:** 13\
**Last updated:** [March 10, 2022, 8:26pm UTC](https://meta.discourse.org/t/how-to-access-the-discourse-database/41845 "2022-03-10T20:26:03Z")

</div>

Hi all, This is probably a stupid question but how can I access the database? Is there something equivalent to phpadmin (or another GUI) that I can use to view and edit the database of discourse? If not, then what is t…

---

## [Your Docker installation is not working correctly after running launcher rebuild app](https://meta.discourse.org/t/your-docker-installation-is-not-working-correctly-after-running-launcher-rebuild-app/109145)

<div class="topic-metadata">

**Author:** [@jidetheblogger](https://meta.discourse.org/u/jidetheblogger)\
**Replies:** 6\
**Last updated:** [February 16, 2019, 7:50am UTC](https://meta.discourse.org/t/your-docker-installation-is-not-working-correctly-after-running-launcher-rebuild-app/109145 "2019-02-16T07:50:45Z")

</div>

After running ./launcher rebuild app, I got this… which: no docker.io in (/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/bin) which: no docker.io in (/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/root/ …

---

## [Split view homepage with categories and topics](https://meta.discourse.org/t/split-view-homepage-with-categories-and-topics/220642)

<div class="topic-metadata">

**Author:** [@lexa](https://meta.discourse.org/u/lexa)\
**Replies:** 1\
**Last updated:** [March 10, 2022, 4:14pm UTC](https://meta.discourse.org/t/split-view-homepage-with-categories-and-topics/220642 "2022-03-10T16:14:27Z")

</div>

I have seen a few forums that have the Categories view displayed on the left-hand side of of the homepage while the Topics view is displayed on the right-hand side. How do I make this happen? Is it a plugin? Example: ht…

---

## [Discourse Running With Nginx Issue](https://meta.discourse.org/t/discourse-running-with-nginx-issue/220627)

<div class="topic-metadata">

**Author:** [@bloodshot\_pico](https://meta.discourse.org/u/bloodshot_pico)\
**Replies:** 2\
**Last updated:** [March 10, 2022, 2:57pm UTC](https://meta.discourse.org/t/discourse-running-with-nginx-issue/220627 "2022-03-10T14:57:08Z")

</div>

So I’ve messed with both Nginx and Discourse a little bit recently, and I was having trouble yesterday. I wiped the machine due to me making mistakes and following X amount of guides. Today I booted up the machine with …

---

## [S3 error, when updating to 2.9.0.beta1](https://meta.discourse.org/t/s3-error-when-updating-to-2-9-0-beta1/218216)

<div class="topic-metadata">

**Author:** [@dirien](https://meta.discourse.org/u/dirien)\
**Replies:** 3\
**Last updated:** [March 10, 2022, 7:55am UTC](https://meta.discourse.org/t/s3-error-when-updating-to-2-9-0-beta1/218216 "2022-03-10T07:55:50Z")

</div>

Hi everyone, tried the search and did not find anything. We run Discourse 2.8.0beta11 fine on our dev and prod systems on-site. So far so good. Now I tried to update our dev instance to 2.9.0beta1 and I get following …

---

## [How to detect Discourse user on Ghost Blog?](https://meta.discourse.org/t/how-to-detect-discourse-user-on-ghost-blog/153073)

<div class="topic-metadata">

**Author:** [@porcorosso](https://meta.discourse.org/u/porcorosso)\
**Replies:** 4\
**Last updated:** [March 10, 2022, 7:21am UTC](https://meta.discourse.org/t/how-to-detect-discourse-user-on-ghost-blog/153073 "2022-03-10T07:21:15Z")

</div>

Hello, I’m looking for ideas to authenticate a Discourse user on a Ghost blog. The best would be to link the accounts, but the main thing is that I can detect a Discourse user on another site, in order to display some c…

---

## [When trying to upgrade: Error running ember build](https://meta.discourse.org/t/when-trying-to-upgrade-error-running-ember-build/220532)

<div class="topic-metadata">

**Author:** [@dpb](https://meta.discourse.org/u/dpb)\
**Replies:** 19\
**Last updated:** [March 10, 2022, 1:46am UTC](https://meta.discourse.org/t/when-trying-to-upgrade-error-running-ember-build/220532 "2022-03-10T01:46:34Z")

</div>

When running the update with ./launcher rebuild our\_app\_config.yml, the following error shows up in the log: Error running ember build This is the most of the log (whole log was too large, so i cutted some repetitive s…

---

## [How to fix problem with CSP](https://meta.discourse.org/t/how-to-fix-problem-with-csp/220523)

<div class="topic-metadata">

**Author:** [@GreenOWL](https://meta.discourse.org/u/GreenOWL)\
**Replies:** 8\
**Last updated:** [March 9, 2022, 9:07pm UTC](https://meta.discourse.org/t/how-to-fix-problem-with-csp/220523 "2022-03-09T21:07:58Z")

</div>

Hello! I’m have problem with CSP, how to fix this? Refused to execute inline script because it violates the following Content Security Policy directive: "script-src https://mydomain.com/logs/ https://mydomain.com/side…

[Previous page](https://meta.discourse.org/c/support/6.md?page=411)

[Next page](https://meta.discourse.org/c/support/6.md?page=413)
