# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=416

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 417

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## [Email submission wiped the message body](https://meta.discourse.org/t/email-submission-wiped-the-message-body/219482)

<div class="topic-metadata">

**Author:** [@fpoulain](https://meta.discourse.org/u/fpoulain)\
**Replies:** 3\
**Last updated:** [March 1, 2022, 7:23pm UTC](https://meta.discourse.org/t/email-submission-wiped-the-message-body/219482 "2022-03-01T19:23:20Z")

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Hi, I am using Discourse with mailing list mode for some years. I replied this morning via email and discourse wiped out the content. You can see here the message : Comment discuter avec un utilisateur à propos de son m…

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## [Problems when logging in as admin](https://meta.discourse.org/t/problems-when-logging-in-as-admin/218989)

<div class="topic-metadata">

**Author:** [@DxJ](https://meta.discourse.org/u/DxJ)\
**Replies:** 11\
**Last updated:** [March 1, 2022, 5:53pm UTC](https://meta.discourse.org/t/problems-when-logging-in-as-admin/218989 "2022-03-01T17:53:26Z")

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I have always been able to log into Discourse as admin, but now I get the following message. Any ideas what could be wrong?

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## [Mail problem on discourse with reverse proxy](https://meta.discourse.org/t/mail-problem-on-discourse-with-reverse-proxy/217563)

<div class="topic-metadata">

**Author:** [@Sprisa](https://meta.discourse.org/u/Sprisa)\
**Replies:** 19\
**Last updated:** [March 1, 2022, 3:04pm UTC](https://meta.discourse.org/t/mail-problem-on-discourse-with-reverse-proxy/217563 "2022-03-01T15:04:29Z")

</div>

I have configured in my app.yml the mail to be something like DISCOURSE\_SMTP\_ADDRESS: mail.mysecrect.tld DISCOURSE\_SMTP\_PORT: 465 DISCOURSE\_SMTP\_USER\_NAME: minegenix@mysecret.tld DISCOURSE\_SMTP\_PASSWORD: \<secret\>…

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## [WP-Discourse → User Switching Not Working](https://meta.discourse.org/t/wp-discourse-user-switching-not-working/219628)

<div class="topic-metadata">

**Author:** [@timgrahl](https://meta.discourse.org/u/timgrahl)\
**Replies:** 3\
**Last updated:** [March 1, 2022, 2:57pm UTC](https://meta.discourse.org/t/wp-discourse-user-switching-not-working/219628 "2022-03-01T14:57:40Z")

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Hi there, I’m using WP-Discourse in a Multisite environment. We use the User Switching plugin pretty extensively for customer support. It has recently stopped working around the time we upgraded the WP-Discourse plugin.…

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## [Could not find module 'handlebars' imported from 'discourse-common/lib/raw-handlebars'](https://meta.discourse.org/t/could-not-find-module-handlebars-imported-from-discourse-common-lib-raw-handlebars/216999)

<div class="topic-metadata">

**Author:** [@Alex\_Mayo](https://meta.discourse.org/u/Alex_Mayo)\
**Replies:** 7\
**Last updated:** [March 1, 2022, 2:17pm UTC](https://meta.discourse.org/t/could-not-find-module-handlebars-imported-from-discourse-common-lib-raw-handlebars/216999 "2022-03-01T14:17:14Z")

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Hi, My forum was working just fine until I tried to add two plugins… git clone GitHub - discourse/discourse-solved: Allow accepted answers on topics · GitHub git clone GitHub - discourse/discourse-spoiler-alert: A plu…

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## [Is there any plugin show number of guests and members(show username)?](https://meta.discourse.org/t/is-there-any-plugin-show-number-of-guests-and-members-show-username/219360)

<div class="topic-metadata">

**Author:** [@johnmurphy](https://meta.discourse.org/u/johnmurphy)\
**Replies:** 6\
**Last updated:** [March 1, 2022, 8:55am UTC](https://meta.discourse.org/t/is-there-any-plugin-show-number-of-guests-and-members-show-username/219360 "2022-03-01T08:55:42Z")

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Hi all Is there any plugin help me show like this image \*image: have 18894 user online: 16029 guest and 2604 members or is there any way i can do? P/s: i found whos-online plugin but it just show member(avatar)

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## [Overriding Site Settings from env variable](https://meta.discourse.org/t/overriding-site-settings-from-env-variable/219613)

<div class="topic-metadata">

**Author:** [@Simonomer](https://meta.discourse.org/u/Simonomer)\
**Replies:** 1\
**Last updated:** [March 1, 2022, 9:23am UTC](https://meta.discourse.org/t/overriding-site-settings-from-env-variable/219613 "2022-03-01T09:23:06Z")

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Hey, I’ve installed discourse with helm chart by Bitnami and I get blank page. From some research I get this is something about the CSP and that I can turn it off by switching the content\_security\_policy flag in the si…

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## [How can I delete the question on favorite food?](https://meta.discourse.org/t/how-can-i-delete-the-question-on-favorite-food/219683)

<div class="topic-metadata">

**Author:** [@Ziya\_Huang](https://meta.discourse.org/u/Ziya_Huang)\
**Replies:** 1\
**Last updated:** [March 1, 2022, 8:43am UTC](https://meta.discourse.org/t/how-can-i-delete-the-question-on-favorite-food/219683 "2022-03-01T08:43:53Z")

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How can I delete the question on favorite food, asked when a user first logs into my forum? I don’t want them to be asked this question. I can’t find where in the setting to change this. Their answers then show up public…

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## [Invalid Interpolation Keys/ Broken by update](https://meta.discourse.org/t/invalid-interpolation-keys-broken-by-update/82117)

<div class="topic-metadata">

**Author:** [@\_fuchs](https://meta.discourse.org/u/_fuchs)\
**Replies:** 2\
**Last updated:** [February 11, 2019, 5:46pm UTC](https://meta.discourse.org/t/invalid-interpolation-keys-broken-by-update/82117 "2019-02-11T17:46:42Z")

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We want to modify user\_notifications.reply\_by\_email to achieve something similar to this: While this worked fine editing the text is now impossible because topic\_title\_url\_encoded and username are invalid now: The fo…

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## [My forum stop working... could not do Rebuild App](https://meta.discourse.org/t/my-forum-stop-working-could-not-do-rebuild-app/219653)

<div class="topic-metadata">

**Author:** [@Huey\_Le](https://meta.discourse.org/u/Huey_Le)\
**Replies:** 4\
**Last updated:** [March 1, 2022, 3:10am UTC](https://meta.discourse.org/t/my-forum-stop-working-could-not-do-rebuild-app/219653 "2022-03-01T03:10:26Z")

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Hi, my forum was running fine until just few days later when I tried to upgrade via /admin/upgrade/ Then it asks me to go to console and do the update. I followed exactly that, go to /var/disource —\> then do git pull …

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## [Multi-select user custom field plugin removal](https://meta.discourse.org/t/multi-select-user-custom-field-plugin-removal/219346)

<div class="topic-metadata">

**Author:** [@Paul\_King](https://meta.discourse.org/u/Paul_King)\
**Replies:** 2\
**Last updated:** [February 28, 2022, 4:44pm UTC](https://meta.discourse.org/t/multi-select-user-custom-field-plugin-removal/219346 "2022-02-28T16:44:00Z")

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I have the discourse-multiselect-user-field plugin enabled and in use for new signups, but understand this functionality has since been incorporated into the Discourse core. This is a great move - but now I wonder what …

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## [Letsencrypt issued on every build?](https://meta.discourse.org/t/letsencrypt-issued-on-every-build/219611)

<div class="topic-metadata">

**Author:** [@Vaping\_Community](https://meta.discourse.org/u/Vaping_Community)\
**Replies:** 7\
**Last updated:** [February 28, 2022, 7:51pm UTC](https://meta.discourse.org/t/letsencrypt-issued-on-every-build/219611 "2022-02-28T19:51:16Z")

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I recently expanded storage on my DO droplet using this guide - Move Uploads and Backups to DigitalOcean Block Storage As a result, I broke my instance of Discourse so had to re-install using the guide found here - http…

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## [Problems after rollback database attempt](https://meta.discourse.org/t/problems-after-rollback-database-attempt/108500)

<div class="topic-metadata">

**Author:** [@ggurbet](https://meta.discourse.org/u/ggurbet)\
**Replies:** 6\
**Last updated:** [February 11, 2019, 9:35am UTC](https://meta.discourse.org/t/problems-after-rollback-database-attempt/108500 "2019-02-11T09:35:11Z")

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Hi. I have tried to rollback database from the upgrade in admin panel but then my instance of discourse has failed. I tried to rebuild with ./launcher rebuild app but it failed to build the bootstrap every time: ▶ Boots…

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## [Purpose of safeLocalStorage cookie](https://meta.discourse.org/t/purpose-of-safelocalstorage-cookie/219603)

<div class="topic-metadata">

**Author:** [@s-moon](https://meta.discourse.org/u/s-moon)\
**Replies:** 1\
**Last updated:** [February 28, 2022, 9:18pm UTC](https://meta.discourse.org/t/purpose-of-safelocalstorage-cookie/219603 "2022-02-28T21:18:51Z")

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Could anyone please tell me the purpose of this cookie? safeLocalStorage This cookie was flagged by a system called CookieBot and found on our /login page. It doesn’t appear in this list: And I can’t see any mentio…

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## [Latest WP-Discourse Update is causing some unexpected behaviour](https://meta.discourse.org/t/latest-wp-discourse-update-is-causing-some-unexpected-behaviour/218884)

<div class="topic-metadata">

**Author:** [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)\
**Replies:** 20\
**Last updated:** [February 24, 2022, 4:15pm UTC](https://meta.discourse.org/t/latest-wp-discourse-update-is-causing-some-unexpected-behaviour/218884 "2022-02-24T16:15:31Z")

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The latest commit to the WP-Discourse plugin is causing all the custom posts (made through EventON Plugin) to be attributed to system user despite the user existing on both discourse and WordPress. If we roll back to 2.…

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## [What's the 'featured users' feature?](https://meta.discourse.org/t/whats-the-featured-users-feature/219549)

<div class="topic-metadata">

**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 6\
**Last updated:** [February 28, 2022, 10:22am UTC](https://meta.discourse.org/t/whats-the-featured-users-feature/219549 "2022-02-28T10:22:07Z")

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Hi I see a number of columns in the topics table in the Data Explorer called “Featured\_user…” and it’s rarely mentioned anywhere on Discourse with description of what it is and how it functions (or that I wasn’t able to…

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## [Unable to rebuild at the moment - seems to be TCs. Is this right before I remove them all?](https://meta.discourse.org/t/unable-to-rebuild-at-the-moment-seems-to-be-tcs-is-this-right-before-i-remove-them-all/219523)

<div class="topic-metadata">

**Author:** [@nathank](https://meta.discourse.org/u/nathank)\
**Replies:** 3\
**Last updated:** [February 28, 2022, 8:27am UTC](https://meta.discourse.org/t/unable-to-rebuild-at-the-moment-seems-to-be-tcs-is-this-right-before-i-remove-them-all/219523 "2022-02-28T08:27:09Z")

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I’ve gotten stuck with a rebuild and aren’t sure why. It appears to be related to theme components. I did have one that was displaying an error, but have removed that one. However, the rebuild continues to fail. This is…

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## [Remove close on click outside modal](https://meta.discourse.org/t/remove-close-on-click-outside-modal/179555)

<div class="topic-metadata">

**Author:** [@Fausto\_Dassenno](https://meta.discourse.org/u/Fausto_Dassenno)\
**Replies:** 1\
**Last updated:** [February 28, 2022, 7:53am UTC](https://meta.discourse.org/t/remove-close-on-click-outside-modal/179555 "2022-02-28T07:53:46Z")

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Hi, what’s the best way to remove the close on click out on a modal displayed via ClientAPIs such as showModal("custom-modal"); Thx!

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## [Advertising on Discourse](https://meta.discourse.org/t/advertising-on-discourse/46953)

<div class="topic-metadata">

**Author:** [@clay](https://meta.discourse.org/u/clay)\
**Replies:** 6\
**Last updated:** [July 11, 2016, 8:08pm UTC](https://meta.discourse.org/t/advertising-on-discourse/46953 "2016-07-11T20:08:39Z")

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I’m looking to integrate ads on a new Discourse instance. At the moment, there are a few possibilities, in terms of plugins, with varying features. The official Discourse Google DFP plugin. GitHub repo is: here. It has…

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## [With S3 enabled, can shared uploads be safely deleted?](https://meta.discourse.org/t/with-s3-enabled-can-shared-uploads-be-safely-deleted/219469)

<div class="topic-metadata">

**Author:** [@Zup](https://meta.discourse.org/u/Zup)\
**Replies:** 3\
**Last updated:** [February 27, 2022, 1:53am UTC](https://meta.discourse.org/t/with-s3-enabled-can-shared-uploads-be-safely-deleted/219469 "2022-02-27T01:53:48Z")

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S3 and CDN are enabled, so I think it’s safe to delete the content in these directories, right? root@discourse:/var/discourse/shared/standalone/uploads/default# du -sh \* 650M optimized 1.4G original

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## [Moderation by topic?](https://meta.discourse.org/t/moderation-by-topic/101686)

<div class="topic-metadata">

**Author:** [@tk3369](https://meta.discourse.org/u/tk3369)\
**Replies:** 5\
**Last updated:** [February 27, 2022, 12:00am UTC](https://meta.discourse.org/t/moderation-by-topic/101686 "2022-02-27T00:00:23Z")

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Is there any way to moderate specific topics i.e. require moderator to approve before it becomes visible to the community?

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## [Upgrade to Failure Discourse 2.8](https://meta.discourse.org/t/upgrade-to-failure-discourse-2-8/219435)

<div class="topic-metadata">

**Author:** [@Samir\_Faci](https://meta.discourse.org/u/Samir_Faci)\
**Replies:** 6\
**Last updated:** [February 26, 2022, 5:16pm UTC](https://meta.discourse.org/t/upgrade-to-failure-discourse-2-8/219435 "2022-02-26T17:16:27Z")

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Hello, I tried to upgrade to the latest released version and I'm running into issues. I upgrade the docker-manager and was instructed to use the CLI to update. That's fine, happens once in a while. After doing a git …

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## [Real-time updating of topics freezes under high activity](https://meta.discourse.org/t/real-time-updating-of-topics-freezes-under-high-activity/166789)

<div class="topic-metadata">

**Author:** [@ljpp](https://meta.discourse.org/u/ljpp)\
**Replies:** 89\
**Last updated:** [February 26, 2022, 8:22am UTC](https://meta.discourse.org/t/real-time-updating-of-topics-freezes-under-high-activity/166789 "2022-02-26T08:22:38Z")

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Note: I am not certain if this is a bug in Discourse. I have tried to collect necessary evidence, and so far I have not found anything pointing to our infra/setup. Our configuration is as vanilla as as possible at Tappar…

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## [Topic title and category filter autocomplete on Chrome](https://meta.discourse.org/t/topic-title-and-category-filter-autocomplete-on-chrome/195543)

<div class="topic-metadata">

**Author:** [@renato](https://meta.discourse.org/u/renato)\
**Replies:** 3\
**Last updated:** [February 25, 2022, 7:16pm UTC](https://meta.discourse.org/t/topic-title-and-category-filter-autocomplete-on-chrome/195543 "2022-02-25T19:16:15Z")

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Related to New post/reply sometimes tries to autocomplete my address on Chrome. I’m using Chrome 91.0.4472.120 on Android 11 and it gives suggestions on some fields that clutter the UI, the topic title being the most co…

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## [Pwabuilder failed in generating Android package](https://meta.discourse.org/t/pwabuilder-failed-in-generating-android-package/216269)

<div class="topic-metadata">

**Author:** [@Kapil\_Kathuria](https://meta.discourse.org/u/Kapil_Kathuria)\
**Replies:** 2\
**Last updated:** [February 25, 2022, 7:15pm UTC](https://meta.discourse.org/t/pwabuilder-failed-in-generating-android-package/216269 "2022-02-25T19:15:02Z")

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I am using https://www.pwabuilder.com/ for my forum https://forum.enkindle.guide/. While generating Android package, pwabuilder failed with error - " Error generating app package: 6:7: unexpected close tag.". Raised Err…

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## [Conjoined Save & Edit button after “title is already used” error](https://meta.discourse.org/t/conjoined-save-edit-button-after-title-is-already-used-error/219399)

<div class="topic-metadata">

**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 2\
**Last updated:** [February 25, 2022, 7:11pm UTC](https://meta.discourse.org/t/conjoined-save-edit-button-after-title-is-already-used-error/219399 "2022-02-25T19:11:14Z")

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If you get a “title is already used” error while editing a user’s post

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## [Broken images with 'embed truncate' disabled](https://meta.discourse.org/t/broken-images-with-embed-truncate-disabled/285302)

<div class="topic-metadata">

**Author:** [@f1r4s](https://meta.discourse.org/u/f1r4s)\
**Replies:** 10\
**Last updated:** [February 25, 2022, 6:17pm UTC](https://meta.discourse.org/t/broken-images-with-embed-truncate-disabled/285302 "2022-02-25T18:17:05Z")

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Hello, I’m getting broken images !\[\](upload://7Tu1xeK5xtt2jBrjpWQcBxOYByS.png with “embed truncate” the images works; but with disable “embed truncate” it’s give me broken like this all the images.. in the logs…

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## [System emails being sent by my personal account](https://meta.discourse.org/t/system-emails-being-sent-by-my-personal-account/219339)

<div class="topic-metadata">

**Author:** [@slippyfloor](https://meta.discourse.org/u/slippyfloor)\
**Replies:** 2\
**Last updated:** [February 25, 2022, 6:09pm UTC](https://meta.discourse.org/t/system-emails-being-sent-by-my-personal-account/219339 "2022-02-25T18:09:46Z")

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Okay, so I bought a domain (and got a free email) from 1&1 IONOS, and am hosting a Discourse server on Linode. I set up Discourse, make my account, and when I checked my spam, the emails were being sent by me? I set it u…

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## [How to pull images from bucket I don't own](https://meta.discourse.org/t/how-to-pull-images-from-bucket-i-dont-own/218691)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 5\
**Last updated:** [February 25, 2022, 6:00pm UTC](https://meta.discourse.org/t/how-to-pull-images-from-bucket-i-dont-own/218691 "2022-02-25T18:00:52Z")

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I have a site with a bunch of images on a CDCK bucket. I have just a bit longer to pull them off of that bucket and move them to the local server (and then move to another bucket). The uploads:analyze\_missing\_s3 and up…

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## [Is it possible to use two servers for same domain or database clone?](https://meta.discourse.org/t/is-it-possible-to-use-two-servers-for-same-domain-or-database-clone/219379)

<div class="topic-metadata">

**Author:** [@rahulMasal](https://meta.discourse.org/u/rahulMasal)\
**Replies:** 2\
**Last updated:** [February 25, 2022, 4:57pm UTC](https://meta.discourse.org/t/is-it-possible-to-use-two-servers-for-same-domain-or-database-clone/219379 "2022-02-25T16:57:13Z")

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Dear Team, Is it possible to host 2 different databases for same domain in different server machines? or is it possible to auto clone the database backup in different server machine? or is it possible to host same doma…

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