# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=419

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 420

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## [Customise home login page](https://meta.discourse.org/t/customise-home-login-page/218701)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 2\
**Last updated:** [February 18, 2022, 9:31pm UTC](https://meta.discourse.org/t/customise-home-login-page/218701 "2022-02-18T21:31:07Z")

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How can one cusyomise thee home login page, to add information about the purpose of the site, inages, and so on - basiclly provide my own, wiht the loigin button fron the plain default?

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## [How to unblock an applicant](https://meta.discourse.org/t/how-to-unblock-an-applicant/218735)

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**Author:** [@robbie.morrison](https://meta.discourse.org/u/robbie.morrison)\
**Replies:** 1\
**Last updated:** [February 18, 2022, 9:29pm UTC](https://meta.discourse.org/t/how-to-unblock-an-applicant/218735 "2022-02-18T21:29:50Z")

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We screen all applicants on our forum. If they do not have a recognized institutional account — say from a known university — we send them an email seeking information. That processes necessarily takes place outside o…

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## [Upgrade failing with FAILED TO BOOTSTRAP](https://meta.discourse.org/t/upgrade-failing-with-failed-to-bootstrap/218723)

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**Author:** [@burke](https://meta.discourse.org/u/burke)\
**Replies:** 6\
**Last updated:** [February 18, 2022, 9:27pm UTC](https://meta.discourse.org/t/upgrade-failing-with-failed-to-bootstrap/218723 "2022-02-18T21:27:26Z")

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When trying to upgrade our Discourse instance, it required a git pull today, but the ./launcher rebuild is failing with FAILED TO BOOTSTRAP and I’m not yet seeing where the failure is coming from. We’re running Discours…

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## [Is it possible to paste images as their source address?](https://meta.discourse.org/t/is-it-possible-to-paste-images-as-their-source-address/218554)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 11\
**Last updated:** [February 18, 2022, 8:01pm UTC](https://meta.discourse.org/t/is-it-possible-to-paste-images-as-their-source-address/218554 "2022-02-18T20:01:12Z")

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When I right-click on an image and go to “copy image” and paste it somewhere, a formatting like How do I make it paste only the image link and not this formatting? I know that if I right-click and click “Copy link add…

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## ['768 worker\_connections are not enough' Error](https://meta.discourse.org/t/768-worker-connections-are-not-enough-error/192376)

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**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 15\
**Last updated:** [February 18, 2022, 7:54pm UTC](https://meta.discourse.org/t/768-worker-connections-are-not-enough-error/192376 "2022-02-18T19:54:11Z")

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Hey! Since rebuilding today we’re experiencing a high number of server errors. It seems to be an nginx connection issue; in nginx/error.log I sometimes see bursts of 768 worker\_connections are not enough messages like t…

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## [Disable Profile Customisation Fields](https://meta.discourse.org/t/disable-profile-customisation-fields/108405)

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**Author:** [@Alfarhan\_Zahedi](https://meta.discourse.org/u/Alfarhan_Zahedi)\
**Replies:** 5\
**Last updated:** [February 5, 2019, 1:23pm UTC](https://meta.discourse.org/t/disable-profile-customisation-fields/108405 "2019-02-05T13:23:59Z")

</div>

Hi. Is there any way in which I can restrict users from editing certain sections of their profiles (under preferences) like their website and location ?

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## [EMBER\_CLI\_PROD\_ASSETS to 1 crashes precompiling assets](https://meta.discourse.org/t/ember-cli-prod-assets-to-1-crashes-precompiling-assets/218548)

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**Author:** [@trobiyo](https://meta.discourse.org/u/trobiyo)\
**Replies:** 12\
**Last updated:** [February 18, 2022, 5:10pm UTC](https://meta.discourse.org/t/ember-cli-prod-assets-to-1-crashes-precompiling-assets/218548 "2022-02-18T17:10:39Z")

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Comes from New installs will default to Ember CLI builds in Production - #36 by david Hi Team, While trying setting EMBER\_CLI\_PROD\_ASSETS to 1, I’m getting the following at the time of precompiling assets (version 2.9.…

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## [Identifying Discourse mobile app users](https://meta.discourse.org/t/identifying-discourse-mobile-app-users/218623)

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**Author:** [@Mark\_Walkom](https://meta.discourse.org/u/Mark_Walkom)\
**Replies:** 1\
**Last updated:** [February 18, 2022, 3:01pm UTC](https://meta.discourse.org/t/identifying-discourse-mobile-app-users/218623 "2022-02-18T15:01:36Z")

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Is there a user agent, or some other report that helps identify users that are using the Discourse mobile app?

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## [Closed groups can look up other closed group members - how to stop this?](https://meta.discourse.org/t/closed-groups-can-look-up-other-closed-group-members-how-to-stop-this/218603)

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**Author:** [@amtrxangel](https://meta.discourse.org/u/amtrxangel)\
**Replies:** 4\
**Last updated:** [February 18, 2022, 2:42pm UTC](https://meta.discourse.org/t/closed-groups-can-look-up-other-closed-group-members-how-to-stop-this/218603 "2022-02-18T14:42:06Z")

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Hi Support Group, I have looked and searched but haven’t found anything on this type of problem I can’t solve. If you have a solution or can point in the right direction, it would be greatly appreciated! :grinning: Le…

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## [Discourse embed crawls cookie warning text](https://meta.discourse.org/t/discourse-embed-crawls-cookie-warning-text/218671)

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**Author:** [@Justinvolved](https://meta.discourse.org/u/Justinvolved)\
**Replies:** 1\
**Last updated:** [February 18, 2022, 12:35pm UTC](https://meta.discourse.org/t/discourse-embed-crawls-cookie-warning-text/218671 "2022-02-18T12:35:48Z")

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Hello, Im have succesfully embedded Discourse to my website using this guide: However the content of the automatically generated post contains the text of the Cookie warning that is first show when entering the site, …

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## [Files directory plugin / component?](https://meta.discourse.org/t/files-directory-plugin-component/218658)

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**Author:** [@Hemant\_Raju1](https://meta.discourse.org/u/Hemant_Raju1)\
**Replies:** 1\
**Last updated:** [February 18, 2022, 12:29pm UTC](https://meta.discourse.org/t/files-directory-plugin-component/218658 "2022-02-18T12:29:20Z")

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does discourse have any plugin or any component where user can upload files and share the links, just like drive and sharepoint ?? please reply guys

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## [Error when archiving personal message](https://meta.discourse.org/t/error-when-archiving-personal-message/218670)

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**Author:** [@fhe](https://meta.discourse.org/u/fhe)\
**Replies:** 0\
**Last updated:** [February 18, 2022, 10:10am UTC](https://meta.discourse.org/t/error-when-archiving-personal-message/218670 "2022-02-18T10:10:05Z")

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I’ve now seen the error message often enough when archiving personal messages to ask whether there is something I can do about. The message is in all of the cases successfully archived. The error log doesn’t reference a…

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## [Moveing from wordpress to discourse (301 redirect problem)](https://meta.discourse.org/t/moveing-from-wordpress-to-discourse-301-redirect-problem/108220)

<div class="topic-metadata">

**Author:** [@szergely](https://meta.discourse.org/u/szergely)\
**Replies:** 3\
**Last updated:** [February 5, 2019, 1:05pm UTC](https://meta.discourse.org/t/moveing-from-wordpress-to-discourse-301-redirect-problem/108220 "2019-02-05T13:05:23Z")

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Hi All! I installed discourse instead of Wordpress and I’d like to forward a few links which I’ve tried with the following: Permalink.create(url: 'https://teslasok.hu/2018/02/zambelly-gyuri-ferfi-aki-ismeri-titkot-hogy…

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## [How to disable onebox in topic title?](https://meta.discourse.org/t/how-to-disable-onebox-in-topic-title/218632)

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**Author:** [@Hexekiy](https://meta.discourse.org/u/Hexekiy)\
**Replies:** 1\
**Last updated:** [February 18, 2022, 2:11am UTC](https://meta.discourse.org/t/how-to-disable-onebox-in-topic-title/218632 "2022-02-18T02:11:38Z")

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Hello! I’m disable onebox on my community because domain filtering in onebox setting don’t work, now link don’t auto converting in body post, but it’s possible in link converted in topic title. How fix it? …

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## [New user trying to send a PM to staff](https://meta.discourse.org/t/new-user-trying-to-send-a-pm-to-staff/108355)

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**Author:** [@Smokey](https://meta.discourse.org/u/Smokey)\
**Replies:** 1\
**Last updated:** [February 5, 2019, 1:13am UTC](https://meta.discourse.org/t/new-user-trying-to-send-a-pm-to-staff/108355 "2019-02-05T01:13:38Z")

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Hi, I just joined and would like to send a PM to one particular moderator. Am I able to do this as a new user? Thanks

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## [How do we change the number of simultaneous uploads?](https://meta.discourse.org/t/how-do-we-change-the-number-of-simultaneous-uploads/218617)

<div class="topic-metadata">

**Author:** [@Lumpy](https://meta.discourse.org/u/Lumpy)\
**Replies:** 5\
**Last updated:** [February 18, 2022, 12:25am UTC](https://meta.discourse.org/t/how-do-we-change-the-number-of-simultaneous-uploads/218617 "2022-02-18T00:25:55Z")

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I am curious because on the forum I am apart of is have this issue. Sorry you can only upload 5 files at a time. I am wondering if it is in discords side or is it something else. If anyone know please comment.

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## [Where to edit "Trust Level n message"?](https://meta.discourse.org/t/where-to-edit-trust-level-n-message/218594)

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**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 3\
**Last updated:** [February 17, 2022, 7:57pm UTC](https://meta.discourse.org/t/where-to-edit-trust-level-n-message/218594 "2022-02-17T19:57:09Z")

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I’m looking at And not finding, in our hosted instance, where to edit the Trust level 2 message. Is that not something I can get to via the UI?

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## [Add Trust Level to Every Username](https://meta.discourse.org/t/add-trust-level-to-every-username/108296)

<div class="topic-metadata">

**Author:** [@Alfarhan\_Zahedi](https://meta.discourse.org/u/Alfarhan_Zahedi)\
**Replies:** 2\
**Last updated:** [February 5, 2019, 6:03am UTC](https://meta.discourse.org/t/add-trust-level-to-every-username/108296 "2019-02-05T06:03:57Z")

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Is there any way in which I can attach the trust level with every username that is displayed ? How to begin writing a plugin that can achieve this ? Thanks.

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## [Broken instance after updating to 2.9.0.beta2](https://meta.discourse.org/t/broken-instance-after-updating-to-2-9-0-beta2/218121)

<div class="topic-metadata">

**Author:** [@Anton\_Akhmerov](https://meta.discourse.org/u/Anton_Akhmerov)\
**Replies:** 17\
**Last updated:** [February 14, 2022, 2:03pm UTC](https://meta.discourse.org/t/broken-instance-after-updating-to-2-9-0-beta2/218121 "2022-02-14T14:03:57Z")

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After doing a one-click update of an instance to 2.9.0.beta2 I see a blank screen with these errors in the dev console: I’m using the following plugins: GitHub - discourse/discourse-math: Official MathJax support f…

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## [Skip Redis Version Check](https://meta.discourse.org/t/skip-redis-version-check/218480)

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**Author:** [@NotAnonymous](https://meta.discourse.org/u/NotAnonymous)\
**Replies:** 5\
**Last updated:** [February 17, 2022, 3:09pm UTC](https://meta.discourse.org/t/skip-redis-version-check/218480 "2022-02-17T15:09:32Z")

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Is it possible to skip the redis version check on a rebuild? Rebuild started failing on the most recent version of Discourse and the only error I’m seeing is that Discourse requires Redis 6.2.0 or above. We’re using an…

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## [Mobile devices cannot display the interface correctly](https://meta.discourse.org/t/mobile-devices-cannot-display-the-interface-correctly/218497)

<div class="topic-metadata">

**Author:** [@D-Hiro](https://meta.discourse.org/u/D-Hiro)\
**Replies:** 8\
**Last updated:** [February 17, 2022, 1:56pm UTC](https://meta.discourse.org/t/mobile-devices-cannot-display-the-interface-correctly/218497 "2022-02-17T13:56:51Z")

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After logging in, the mobile device cannot display the interface. But desktop devices display correctly. Running version 2.9.0.beta2 (effbd6d3e4). cd: $home/plugins cmd: - git clone https://github.com/dis…

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## [How to truncate bounced email log](https://meta.discourse.org/t/how-to-truncate-bounced-email-log/194262)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 3\
**Last updated:** [February 17, 2022, 10:21am UTC](https://meta.discourse.org/t/how-to-truncate-bounced-email-log/194262 "2022-02-17T10:21:08Z")

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How can I truncate the bounced email log? I don’t need to keep these entries forever.

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## [I want an URL to appear in unmodified form even with inline oneboxing enabled](https://meta.discourse.org/t/i-want-an-url-to-appear-in-unmodified-form-even-with-inline-oneboxing-enabled/107528)

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**Author:** [@L30110](https://meta.discourse.org/u/L30110)\
**Replies:** 5\
**Last updated:** [February 5, 2019, 12:00am UTC](https://meta.discourse.org/t/i-want-an-url-to-appear-in-unmodified-form-even-with-inline-oneboxing-enabled/107528 "2019-02-05T00:00:09Z")

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I’m still trying to find a way to block ALL OneBoxing by users. I have a space in front of the URL to avoid the OneBoxing on this post. However, you’ll note it still is not showing in raw URL form. On my site the URL sho…

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## [2.8.1 breaks my forum entirely](https://meta.discourse.org/t/2-8-1-breaks-my-forum-entirely/218513)

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**Author:** [@peternlewis](https://meta.discourse.org/u/peternlewis)\
**Replies:** 1\
**Last updated:** [February 17, 2022, 9:18am UTC](https://meta.discourse.org/t/2-8-1-breaks-my-forum-entirely/218513 "2022-02-17T09:18:02Z")

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I just updated to 2.8.1, and now all the topics are entirely blank. I tried rebooting, but that did not help, so I guess I’ll try a rebuild.

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## [Deleting personal data](https://meta.discourse.org/t/deleting-personal-data/108250)

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**Author:** [@thisnthat](https://meta.discourse.org/u/thisnthat)\
**Replies:** 5\
**Last updated:** [February 4, 2019, 10:56pm UTC](https://meta.discourse.org/t/deleting-personal-data/108250 "2019-02-04T22:56:24Z")

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I am running into an issue that I can not seem to find a good solution to. I have a right to be forgotten request from an old member which I am attempting to honor. The problem is that their personally identifiable infor…

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## [Error Importing Categories from a Discourse Instance to Another](https://meta.discourse.org/t/error-importing-categories-from-a-discourse-instance-to-another/218090)

<div class="topic-metadata">

**Author:** [@hyphalos](https://meta.discourse.org/u/hyphalos)\
**Replies:** 4\
**Last updated:** [February 16, 2022, 11:50pm UTC](https://meta.discourse.org/t/error-importing-categories-from-a-discourse-instance-to-another/218090 "2022-02-16T23:50:28Z")

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Hi Discourse team! I’m running into an error when I tried to export a category from our staging environment to our production. For context we have a bunch of topics in staging that we wish to publish on production and …

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## [How to remove the "topics \_per week\_" count?](https://meta.discourse.org/t/how-to-remove-the-topics-per-week-count/87873)

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**Author:** [@Anton1](https://meta.discourse.org/u/Anton1)\
**Replies:** 6\
**Last updated:** [February 16, 2022, 11:09pm UTC](https://meta.discourse.org/t/how-to-remove-the-topics-per-week-count/87873 "2022-02-16T23:09:17Z")

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I have an active but low traffic forum. How can I remove the “topics per week” counter? Seeing “1 topic per week” or so in a category makes the forum look a bit deserted. Ideally I would just have a “Topics” counter wit…

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## [Cannot paste link in composer with Android Chrome](https://meta.discourse.org/t/cannot-paste-link-in-composer-with-android-chrome/217586)

<div class="topic-metadata">

**Author:** [@Don](https://meta.discourse.org/u/Don)\
**Replies:** 8\
**Last updated:** [February 16, 2022, 8:26pm UTC](https://meta.discourse.org/t/cannot-paste-link-in-composer-with-android-chrome/217586 "2022-02-16T20:26:20Z")

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Hello, Repro: Try to paste a link in composer. It seems to only happening on mobile. I tried it on Android. My forum is on e92f57255d but I tried it on Meta too and same issue. I tested it with Android 10 Chrome 98…

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## [(Simultaneous) file uploads limit](https://meta.discourse.org/t/simultaneous-file-uploads-limit/213699)

<div class="topic-metadata">

**Author:** [@Michael\_Uray](https://meta.discourse.org/u/Michael_Uray)\
**Replies:** 2\
**Last updated:** [February 16, 2022, 7:49pm UTC](https://meta.discourse.org/t/simultaneous-file-uploads-limit/213699 "2022-02-16T19:49:03Z")

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Hi guys, I have tried to upload a couple screenshots, but then it showed me that I am not able to upload more as 5 files at once. Sorry, you can only upload 5 files at a time. So far as I remember was it possible to…

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## [Adding a section above the boxed categories list](https://meta.discourse.org/t/adding-a-section-above-the-boxed-categories-list/218181)

<div class="topic-metadata">

**Author:** [@f1r4s](https://meta.discourse.org/u/f1r4s)\
**Replies:** 3\
**Last updated:** [February 16, 2022, 6:23pm UTC](https://meta.discourse.org/t/adding-a-section-above-the-boxed-categories-list/218181 "2022-02-16T18:23:38Z")

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Is there anyway to add latest news above the boxes category ? it would be good idea to change discourse interface style…

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