# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=423

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 424

---

## [Rendering index page with 1500 subtopics](https://meta.discourse.org/t/rendering-index-page-with-1500-subtopics/217857)

<div class="topic-metadata">

**Author:** [@Amigo](https://meta.discourse.org/u/Amigo)\
**Replies:** 6\
**Last updated:** [February 11, 2022, 12:26pm UTC](https://meta.discourse.org/t/rendering-index-page-with-1500-subtopics/217857 "2022-02-11T12:26:09Z")

</div>

Hi! Filling the forum now, everything is working fine) But as it fills one problem will arise. I have about 30 categories, and about 1500 subcategories. I notice that the more subcategories, the longer the main page ta…

---

## [How do I reorder categories/Move them up or down?](https://meta.discourse.org/t/how-do-i-reorder-categories-move-them-up-or-down/217873)

<div class="topic-metadata">

**Author:** [@dginovker](https://meta.discourse.org/u/dginovker)\
**Replies:** 1\
**Last updated:** [February 11, 2022, 11:17am UTC](https://meta.discourse.org/t/how-do-i-reorder-categories-move-them-up-or-down/217873 "2022-02-11T11:17:14Z")

</div>

I found another support topic on Google that had the exact question I’m looking for, but the answer leads to a 404: How to I move categories up or down? Can someone explain how I can move this bottom category to the top…

---

## [Incoming e-mail not received](https://meta.discourse.org/t/incoming-e-mail-not-received/217636)

<div class="topic-metadata">

**Author:** [@JustinSjouw](https://meta.discourse.org/u/JustinSjouw)\
**Replies:** 20\
**Last updated:** [February 11, 2022, 9:50am UTC](https://meta.discourse.org/t/incoming-e-mail-not-received/217636 "2022-02-11T09:50:14Z")

</div>

Hi There, I have setup a Discourse environment per the standard Docker container and added the mail-receiver container. When I look at https://mxtoolbox.com/ my domain community.mountainbikemuseum.net also points to th…

---

## [\[BABEL\] Note: The code generator has deoptimised the styling](https://meta.discourse.org/t/babel-note-the-code-generator-has-deoptimised-the-styling/217844)

<div class="topic-metadata">

**Author:** [@Mr.X\_Mr.X](https://meta.discourse.org/u/Mr.X_Mr.X)\
**Replies:** 2\
**Last updated:** [February 11, 2022, 9:24am UTC](https://meta.discourse.org/t/babel-note-the-code-generator-has-deoptimised-the-styling/217844 "2022-02-11T09:24:51Z")

</div>

I’m getting this verbose warning during build, I guess is related to a plugin but I can’t seem to find nise.js anywhere in meta, github or google. Does anyone have any idea to which plugin is nise.js related? \[BABEL\] No…

---

## [Displaying RSS feeds of discourse on confluence](https://meta.discourse.org/t/displaying-rss-feeds-of-discourse-on-confluence/217762)

<div class="topic-metadata">

**Author:** [@Wurzelseppi](https://meta.discourse.org/u/Wurzelseppi)\
**Replies:** 3\
**Last updated:** [February 11, 2022, 8:21am UTC](https://meta.discourse.org/t/displaying-rss-feeds-of-discourse-on-confluence/217762 "2022-02-11T08:21:03Z")

</div>

Hi there, this is possibly rather a problem of the Atlassian Confluence macro, but maybe something also had this and knows the solution :slight\_smile: I´m trying to display the latest.rss of my community on a confluenc…

---

## [Any way to see how many posts a user has made in a topic with more than 10,000 posts?](https://meta.discourse.org/t/any-way-to-see-how-many-posts-a-user-has-made-in-a-topic-with-more-than-10-000-posts/108088)

<div class="topic-metadata">

**Author:** [@orangeandblack5](https://meta.discourse.org/u/orangeandblack5)\
**Replies:** 1\
**Last updated:** [February 10, 2022, 6:06pm UTC](https://meta.discourse.org/t/any-way-to-see-how-many-posts-a-user-has-made-in-a-topic-with-more-than-10-000-posts/108088 "2022-02-10T18:06:42Z")

</div>

As there is no longer a “frequent posters” box, what other options do we have for finding all posts by any given user?

---

## [Pdf record of poll reports 0 votes](https://meta.discourse.org/t/pdf-record-of-poll-reports-0-votes/162865)

<div class="topic-metadata">

**Author:** [@nhoj](https://meta.discourse.org/u/nhoj)\
**Replies:** 5\
**Last updated:** [February 11, 2022, 3:41am UTC](https://meta.discourse.org/t/pdf-record-of-poll-reports-0-votes/162865 "2022-02-11T03:41:13Z")

</div>

I (unfortunately) need to make a permanent record of a poll for regulatory purposes. How best to preserve a topic/post/poll as a permanent record When I press Ctrl-P to create a pdf of the topic (in Firefox & Brave) the…

---

## [How do I redirect urls or create new ones?](https://meta.discourse.org/t/how-do-i-redirect-urls-or-create-new-ones/217823)

<div class="topic-metadata">

**Author:** [@nplanchon](https://meta.discourse.org/u/nplanchon)\
**Replies:** 2\
**Last updated:** [February 10, 2022, 11:26pm UTC](https://meta.discourse.org/t/how-do-i-redirect-urls-or-create-new-ones/217823 "2022-02-10T23:26:58Z")

</div>

We have created 3 pages whose titles do not match the default Discourse urls. What is an easy way to redirect them or better still match them to the page title and content we created? forum.ic.org/faq would like it to b…

---

## [How to switch Categories page from "card" layout to 2 columns with Category and Latest?](https://meta.discourse.org/t/how-to-switch-categories-page-from-card-layout-to-2-columns-with-category-and-latest/217803)

<div class="topic-metadata">

**Author:** [@nplanchon](https://meta.discourse.org/u/nplanchon)\
**Replies:** 2\
**Last updated:** [February 10, 2022, 7:28pm UTC](https://meta.discourse.org/t/how-to-switch-categories-page-from-card-layout-to-2-columns-with-category-and-latest/217803 "2022-02-10T19:28:59Z")

</div>

I would appreciate a little help… How can we switch our Categories page from “card” layout to a 2 columns layout with Category on the left and Latest on the right? Here are images to show each. I look forward to hearing…

---

## [Self-hosted mail-receiver update following Let's Encrypt root certificate change](https://meta.discourse.org/t/self-hosted-mail-receiver-update-following-lets-encrypt-root-certificate-change/204924)

<div class="topic-metadata">

**Author:** [@david](https://meta.discourse.org/u/david)\
**Replies:** 12\
**Last updated:** [February 10, 2022, 3:09pm UTC](https://meta.discourse.org/t/self-hosted-mail-receiver-update-following-lets-encrypt-root-certificate-change/204924 "2022-02-10T15:09:26Z")

</div>

This announcement only affects self-hosters who are running Configure direct-delivery incoming email for self-hosted sites with Mail-Receiver. Managed hosting customers, and self-hosters using POP3 for incoming mail are …

---

## [CI/CD for discourse with some customisation (features, plugins & theme change)](https://meta.discourse.org/t/ci-cd-for-discourse-with-some-customisation-features-plugins-theme-change/108046)

<div class="topic-metadata">

**Author:** [@Subham\_Joshi](https://meta.discourse.org/u/Subham_Joshi)\
**Replies:** 1\
**Last updated:** [February 1, 2019, 12:28pm UTC](https://meta.discourse.org/t/ci-cd-for-discourse-with-some-customisation-features-plugins-theme-change/108046 "2019-02-01T12:28:53Z")

</div>

Hey, We need to implement CI/CD for discourse with ssl security in a Microsoft Azure environment with some custom configured plugins like (Azure OpenId Connect, discourse solved) & theme change (uploading css file). I …

---

## [Installation unable to connect to GitHub](https://meta.discourse.org/t/installation-unable-to-connect-to-github/217758)

<div class="topic-metadata">

**Author:** [@vsiryxm](https://meta.discourse.org/u/vsiryxm)\
**Replies:** 10\
**Last updated:** [February 10, 2022, 2:55pm UTC](https://meta.discourse.org/t/installation-unable-to-connect-to-github/217758 "2022-02-10T14:55:24Z")

</div>

The environment I use is aliyun ECS (1Core 2 GiB Ubuntu 20.04 64bit), source.list is also the default of aliyun. In the past two days, I have installed N times according to the novice installation tutorial of discourse, …

---

## [Failed Upgrade Discourse and Plugins](https://meta.discourse.org/t/failed-upgrade-discourse-and-plugins/217755)

<div class="topic-metadata">

**Author:** [@simonfen](https://meta.discourse.org/u/simonfen)\
**Replies:** 17\
**Last updated:** [February 10, 2022, 1:17pm UTC](https://meta.discourse.org/t/failed-upgrade-discourse-and-plugins/217755 "2022-02-10T13:17:53Z")

</div>

Hi. Tried to upgrade to the new version of Discourse and other plugins by pressing Upgrade All in the Docker Manager. However the upgrade failed. Last Line was : Spinning up 3 Unicorn worker(s) that were used initially.…

---

## [Could not find module ember addons](https://meta.discourse.org/t/could-not-find-module-ember-addons/217771)

<div class="topic-metadata">

**Author:** [@Mark6](https://meta.discourse.org/u/Mark6)\
**Replies:** 3\
**Last updated:** [February 10, 2022, 11:19am UTC](https://meta.discourse.org/t/could-not-find-module-ember-addons/217771 "2022-02-10T11:19:55Z")

</div>

I’m using an open source plugin that used to work perfectly a few months ago, however it’s broken now. I keep getting the following error, each time I press the plugin’s ‘core’ button: I came across this post: Howe…

---

## [Install discourse failed due to Custom Wizard plugin](https://meta.discourse.org/t/install-discourse-failed-due-to-custom-wizard-plugin/217458)

<div class="topic-metadata">

**Author:** [@vsiryxm](https://meta.discourse.org/u/vsiryxm)\
**Replies:** 19\
**Last updated:** [February 9, 2022, 7:32pm UTC](https://meta.discourse.org/t/install-discourse-failed-due-to-custom-wizard-plugin/217458 "2022-02-09T19:32:56Z")

</div>

Hello, I had a problem in the process of installing discourse. Please give me some guidance.

---

## [You cannot view any content without logging in](https://meta.discourse.org/t/you-cannot-view-any-content-without-logging-in/217354)

<div class="topic-metadata">

**Author:** [@FunnySmile](https://meta.discourse.org/u/FunnySmile)\
**Replies:** 3\
**Last updated:** [February 10, 2022, 7:43am UTC](https://meta.discourse.org/t/you-cannot-view-any-content-without-logging-in/217354 "2022-02-10T07:43:38Z")

</div>

After I updated the website recently, I found that there was no content for new users to visit the website. This also happened when I tried to refresh the page after exiting the account. I tried to reconstruct the projec…

---

## [Not receiving emails when mentioned or when someone replies to a topic I created](https://meta.discourse.org/t/not-receiving-emails-when-mentioned-or-when-someone-replies-to-a-topic-i-created/38538)

<div class="topic-metadata">

**Author:** [@Isabelle\_Paradis](https://meta.discourse.org/u/Isabelle_Paradis)\
**Replies:** 13\
**Last updated:** [June 19, 2016, 2:53pm UTC](https://meta.discourse.org/t/not-receiving-emails-when-mentioned-or-when-someone-replies-to-a-topic-i-created/38538 "2016-06-19T14:53:40Z")

</div>

I’m admin and I’ve been testing discourse before we send out actual invites to members. As far as emails, it works. Test email works. It also works when I send out invites and passwords requests. It doesn’t work when s…

---

## [Problem with SMTP configuration](https://meta.discourse.org/t/problem-with-smtp-configuration/65892)

<div class="topic-metadata">

**Author:** [@Pawel\_Kosiorek](https://meta.discourse.org/u/Pawel_Kosiorek)\
**Replies:** 13\
**Last updated:** [February 9, 2022, 8:26pm UTC](https://meta.discourse.org/t/problem-with-smtp-configuration/65892 "2022-02-09T20:26:42Z")

</div>

Hi! I went through most of the “SMTP problems” threads but still cannot solve my problem. Ubuntu in AWS EC2, fresh Discourse installation, can’t receive confirmation email. Current configuration: DISCOURSE\_SMTP\_ADDRE…

---

## [Sizing question in AWS](https://meta.discourse.org/t/sizing-question-in-aws/217671)

<div class="topic-metadata">

**Author:** [@noginaze](https://meta.discourse.org/u/noginaze)\
**Replies:** 6\
**Last updated:** [February 9, 2022, 7:25pm UTC](https://meta.discourse.org/t/sizing-question-in-aws/217671 "2022-02-09T19:25:14Z")

</div>

Hello, I would like to know if there are any feedback in terms of instance sizing. I would like to host discourse web\_only on kubernetes, with an externalized postgres and redis hosted on rds and elasticache, and someth…

---

## [Discourse working with jwilder /nginx proxy & acme-companion](https://meta.discourse.org/t/discourse-working-with-jwilder-nginx-proxy-acme-companion/217059)

<div class="topic-metadata">

**Author:** [@Steve\_Emerson](https://meta.discourse.org/u/Steve_Emerson)\
**Replies:** 6\
**Last updated:** [February 9, 2022, 4:46pm UTC](https://meta.discourse.org/t/discourse-working-with-jwilder-nginx-proxy-acme-companion/217059 "2022-02-09T16:46:54Z")

</div>

Hi guys, I’ve been stuck on this for hours so requesting assistance as I cannot find a working solution. Due to having multiple containers hosting web services I need to host my own Nginx to proxy traffic to correct co…

---

## [Get user notifications in Slack](https://meta.discourse.org/t/get-user-notifications-in-slack/217661)

<div class="topic-metadata">

**Author:** [@Xavi\_Beumala](https://meta.discourse.org/u/Xavi_Beumala)\
**Replies:** 2\
**Last updated:** [February 9, 2022, 5:02pm UTC](https://meta.discourse.org/t/get-user-notifications-in-slack/217661 "2022-02-09T17:02:59Z")

</div>

We’ve got Slack integrated and working in our community which is perfect to do some notification wiring through groups… but our users are asking how could they get their users’ notifications to slack. i.e if they are men…

---

## [Does discourse automatically remove inactive members?](https://meta.discourse.org/t/does-discourse-automatically-remove-inactive-members/115247)

<div class="topic-metadata">

**Author:** [@MAR](https://meta.discourse.org/u/MAR)\
**Replies:** 7\
**Last updated:** [February 9, 2022, 10:49am UTC](https://meta.discourse.org/t/does-discourse-automatically-remove-inactive-members/115247 "2022-02-09T10:49:28Z")

</div>

I have a question regarding the membership controls? Recently the numbers for our site have gone down and I wondered if it was actually people leaving or whether inactive member accounts are deactivated?

---

## [Uploader is stuck at 100% on a Firefox fork](https://meta.discourse.org/t/uploader-is-stuck-at-100-on-a-firefox-fork/217232)

<div class="topic-metadata">

**Author:** [@S\_B\_2\_Go](https://meta.discourse.org/u/S_B_2_Go)\
**Replies:** 18\
**Last updated:** [February 9, 2022, 10:32am UTC](https://meta.discourse.org/t/uploader-is-stuck-at-100-on-a-firefox-fork/217232 "2022-02-09T10:32:17Z")

</div>

FIles are not uploading from my pc. I had to upload images, videos, etc with my phone, which is not great. What is going on?

---

## [How should admins pin posts globally?](https://meta.discourse.org/t/how-should-admins-pin-posts-globally/217610)

<div class="topic-metadata">

**Author:** [@daming](https://meta.discourse.org/u/daming)\
**Replies:** 2\
**Last updated:** [February 9, 2022, 7:29am UTC](https://meta.discourse.org/t/how-should-admins-pin-posts-globally/217610 "2022-02-09T07:29:29Z")

</div>

Does anyone know the exact steps? I didn’t find it in the documentation.

---

## [Export/import theme components in bulk?](https://meta.discourse.org/t/export-import-theme-components-in-bulk/217133)

<div class="topic-metadata">

**Author:** [@jimkleiber](https://meta.discourse.org/u/jimkleiber)\
**Replies:** 2\
**Last updated:** [February 9, 2022, 5:31am UTC](https://meta.discourse.org/t/export-import-theme-components-in-bulk/217133 "2022-02-09T05:31:28Z")

</div>

Continuing the discussion from How can I import/export settings into a file?: I have about 25 theme components installed on one site, from a mix of git repositories and custom CSS/HTML, and I was hoping to install all …

---

## [Resize category banners](https://meta.discourse.org/t/resize-category-banners/216641)

<div class="topic-metadata">

**Author:** [@PaulinaMX](https://meta.discourse.org/u/PaulinaMX)\
**Replies:** 3\
**Last updated:** [February 9, 2022, 3:41am UTC](https://meta.discourse.org/t/resize-category-banners/216641 "2022-02-09T03:41:28Z")

</div>

After the update of the forum, the category banners on mobile version go out of the box, I imagine that fixing the size of the banners could be solved. Could anyone help me please? Thanks in advance.

---

## [How to notify all users of post](https://meta.discourse.org/t/how-to-notify-all-users-of-post/121144)

<div class="topic-metadata">

**Author:** [@Valerie\_Marcel](https://meta.discourse.org/u/Valerie_Marcel)\
**Replies:** 6\
**Last updated:** [February 8, 2022, 11:57pm UTC](https://meta.discourse.org/t/how-to-notify-all-users-of-post/121144 "2022-02-08T23:57:49Z")

</div>

As admin I have an announcement to make to all users of our platform. How can I post a new message and notify all users? Thanks

---

## [Plugin to allow Discourse community members to post GitHub information in Discourse](https://meta.discourse.org/t/plugin-to-allow-discourse-community-members-to-post-github-information-in-discourse/217582)

<div class="topic-metadata">

**Author:** [@DScryber](https://meta.discourse.org/u/DScryber)\
**Replies:** 0\
**Last updated:** [February 8, 2022, 9:45pm UTC](https://meta.discourse.org/t/plugin-to-allow-discourse-community-members-to-post-github-information-in-discourse/217582 "2022-02-08T21:45:46Z")

</div>

Is there a plugin that will enable me to link GitHub members into my Discourse community? I’m building a marketplace and would like my community members who develop plugins, etc in GitHub to post their apps to my Discou…

---

## [Staff cannot dismiss notifications due to Babble plugin](https://meta.discourse.org/t/staff-cannot-dismiss-notifications-due-to-babble-plugin/217521)

<div class="topic-metadata">

**Author:** [@thermokarst](https://meta.discourse.org/u/thermokarst)\
**Replies:** 10\
**Last updated:** [February 8, 2022, 8:12pm UTC](https://meta.discourse.org/t/staff-cannot-dismiss-notifications-due-to-babble-plugin/217521 "2022-02-08T20:12:30Z")

</div>

Hello! We recently upgraded our self-hosted deployment to the latest and greatest Discourse (2.9.0.beta1, 5a93ce421d), but we’re observing a huge increase in staff notifications (compared to before the upgrade, from 2.8)…

---

## [Is an upgrade ok in read-only mode, and why does read-only mode require enabling restores?](https://meta.discourse.org/t/is-an-upgrade-ok-in-read-only-mode-and-why-does-read-only-mode-require-enabling-restores/217435)

<div class="topic-metadata">

**Author:** [@peternlewis](https://meta.discourse.org/u/peternlewis)\
**Replies:** 1\
**Last updated:** [February 8, 2022, 6:28pm UTC](https://meta.discourse.org/t/is-an-upgrade-ok-in-read-only-mode-and-why-does-read-only-mode-require-enabling-restores/217435 "2022-02-08T18:28:30Z")

</div>

I plan to do some maintenance to the server, including updating the server and the server OS, as well as updating Discourse to 2.8.0 from 2.7.x. So I want to set it in to read-only mode for the duration of that process. …

[Previous page](https://meta.discourse.org/c/support/6.md?page=422)

[Next page](https://meta.discourse.org/c/support/6.md?page=424)
