# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=432

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 433

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## [Is there a Kanban theme for Discourse?](https://meta.discourse.org/t/is-there-a-kanban-theme-for-discourse/214474)

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**Author:** [@anon40545810](https://meta.discourse.org/u/anon40545810)\
**Replies:** 5\
**Last updated:** [January 11, 2022, 9:05am UTC](https://meta.discourse.org/t/is-there-a-kanban-theme-for-discourse/214474 "2022-01-11T09:05:50Z")

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I’m thinking of implementing Discourse for an intranet. My idea would be for people to post ideas about what they think of our softwares that we release, including questions related to softwares that we currently releas…

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## [Scrolling posts "jumps" back up when reaching end](https://meta.discourse.org/t/scrolling-posts-jumps-back-up-when-reaching-end/213512)

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**Author:** [@J4ns323](https://meta.discourse.org/u/J4ns323)\
**Replies:** 4\
**Last updated:** [January 11, 2022, 5:27am UTC](https://meta.discourse.org/t/scrolling-posts-jumps-back-up-when-reaching-end/213512 "2022-01-11T05:27:56Z")

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After scrolling down to the bottom of the post, the posts seem to scroll up and down without any user intervention. Its quite hard to explain so I have attached a screen recording of it. Current build: 2.8.0.beta…

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## [Can category moderators review \*all\* flags?](https://meta.discourse.org/t/can-category-moderators-review-all-flags/246074)

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**Author:** [@Hanon\_Ondricek](https://meta.discourse.org/u/Hanon_Ondricek)\
**Replies:** 1\
**Last updated:** [January 11, 2022, 1:40am UTC](https://meta.discourse.org/t/can-category-moderators-review-all-flags/246074 "2022-01-11T01:40:09Z")

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\[EDIT: I have answered some of my questions via impersonation - sub-mods do not see Staff whispers at all, and basically only get a message/topic wrench. They cannot alter user information as Staff can. Part of this is I…

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## [Optimized images no longer loading after Discourse upgrade](https://meta.discourse.org/t/optimized-images-no-longer-loading-after-discourse-upgrade/200629)

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**Author:** [@EGreg](https://meta.discourse.org/u/EGreg)\
**Replies:** 2\
**Last updated:** [January 11, 2022, 12:44am UTC](https://meta.discourse.org/t/optimized-images-no-longer-loading-after-discourse-upgrade/200629 "2022-01-11T00:44:05Z")

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We have a thread that had images But after upgrading discourse, the optimized images are no longer loading: https://community.intercoin.org/uploads/default/optimized/1X/f22bf9d2060da5c430d51fd0b9165980683f07be\_2\_690x…

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## [Image uploads used to work but no longer do after forum name change?](https://meta.discourse.org/t/image-uploads-used-to-work-but-no-longer-do-after-forum-name-change/214462)

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**Author:** [@EGreg](https://meta.discourse.org/u/EGreg)\
**Replies:** 1\
**Last updated:** [January 11, 2022, 12:43am UTC](https://meta.discourse.org/t/image-uploads-used-to-work-but-no-longer-do-after-forum-name-change/214462 "2022-01-11T00:43:56Z")

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You can try to replicate it yourself in any comment on community.intercoin.org I am not sure what has changed, and pasting URLs to images works, but pasting or uploading doesn’t seem to ever finish. PS: If there is any…

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## [About user review function](https://meta.discourse.org/t/about-user-review-function/214367)

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**Author:** [@zyouchi](https://meta.discourse.org/u/zyouchi)\
**Replies:** 8\
**Last updated:** [January 10, 2022, 9:48pm UTC](https://meta.discourse.org/t/about-user-review-function/214367 "2022-01-10T21:48:11Z")

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If users are not approved, can they create a topic? Is there a way to get all users approved, that is, to deactivate the review feature?

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## [Forum stuck on loading wheel when trying to load posts](https://meta.discourse.org/t/forum-stuck-on-loading-wheel-when-trying-to-load-posts/214388)

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**Author:** [@Hammad1412](https://meta.discourse.org/u/Hammad1412)\
**Replies:** 4\
**Last updated:** [January 10, 2022, 9:46pm UTC](https://meta.discourse.org/t/forum-stuck-on-loading-wheel-when-trying-to-load-posts/214388 "2022-01-10T21:46:25Z")

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Hi, Our forum seems to get stuck trying to load a post when you click on it, or try and open up a category. Just want to know what’s going wrong? Here is a link to the forum - https://gov.indexcoop.com/. Here is the v…

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## [Bootstrap / rebuild without cloning everything over again?](https://meta.discourse.org/t/bootstrap-rebuild-without-cloning-everything-over-again/214354)

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**Author:** [@leoniscsem](https://meta.discourse.org/u/leoniscsem)\
**Replies:** 10\
**Last updated:** [January 10, 2022, 6:02pm UTC](https://meta.discourse.org/t/bootstrap-rebuild-without-cloning-everything-over-again/214354 "2022-01-10T18:02:18Z")

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The Discourse instance is located behind the GFW, thus we use a SOCKS5 proxy for Git. We have a couple of plugins installed, so either rebuilding or bootstrapping the app clones all of these repos over and over again. Un…

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## [Has anyone succeeded in using discourse as sso provider for nextcloud? Share recipe?](https://meta.discourse.org/t/has-anyone-succeeded-in-using-discourse-as-sso-provider-for-nextcloud-share-recipe/59430)

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**Author:** [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\
**Replies:** 14\
**Last updated:** [January 10, 2022, 12:20pm UTC](https://meta.discourse.org/t/has-anyone-succeeded-in-using-discourse-as-sso-provider-for-nextcloud-share-recipe/59430 "2022-01-10T12:20:18Z")

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Hi all - I am interested in setting up a few small community sites with discourse plus nextcloud for document and media content sharing. It would be loverly and preferable to have SSO with discourse as SSO provider. If a…

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## [Error when importing private repo](https://meta.discourse.org/t/error-when-importing-private-repo/214361)

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**Author:** [@nianiaJR](https://meta.discourse.org/u/nianiaJR)\
**Replies:** 0\
**Last updated:** [January 10, 2022, 8:24am UTC](https://meta.discourse.org/t/error-when-importing-private-repo/214361 "2022-01-10T08:24:33Z")

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Hi, I’m using the landing page plugin, but I come across a problem I want to import a private repo, setting the public key in my relative repo, the test connection always fails how can I fix it? thanks

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## [Memberpress: how to add users to groups upon Sign up](https://meta.discourse.org/t/memberpress-how-to-add-users-to-groups-upon-sign-up/83478)

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**Author:** [@Dani1](https://meta.discourse.org/u/Dani1)\
**Replies:** 39\
**Last updated:** [January 9, 2022, 9:36am UTC](https://meta.discourse.org/t/memberpress-how-to-add-users-to-groups-upon-sign-up/83478 "2022-01-09T09:36:55Z")

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Hi, I use Memberpress on my WP site. My Discourse forum is set to user groups, rather than permissions levels. Being a member of a group is what determines permissions. At this moment new members land perfectly inside …

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## [Why can't we see own "Profile Header" images? 🤔](https://meta.discourse.org/t/why-cant-we-see-own-profile-header-images/214284)

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**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 2\
**Last updated:** [January 9, 2022, 8:56am UTC](https://meta.discourse.org/t/why-cant-we-see-own-profile-header-images/214284 "2022-01-09T08:56:18Z")

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Our community members (and I) are wondering why they can’t see their own “Profile Header” image when viewing their own profiles. They usually want to see how their profile page looks to other people but they have no way…

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## [Discourse for An Alumni Community](https://meta.discourse.org/t/discourse-for-an-alumni-community/214279)

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**Author:** [@Team\_IIFMight](https://meta.discourse.org/u/Team_IIFMight)\
**Replies:** 1\
**Last updated:** [January 9, 2022, 6:13am UTC](https://meta.discourse.org/t/discourse-for-an-alumni-community/214279 "2022-01-09T06:13:03Z")

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We have setup Discourse for an alumni community. There are some functionality that we would like to add (I searched the community forum but most were questioning the use cases of some feature requests hence I would like …

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## [Custom tag query for homepage?](https://meta.discourse.org/t/custom-tag-query-for-homepage/106658)

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**Author:** [@rkaplan](https://meta.discourse.org/u/rkaplan)\
**Replies:** 1\
**Last updated:** [January 17, 2019, 1:02am UTC](https://meta.discourse.org/t/custom-tag-query-for-homepage/106658 "2019-01-17T01:02:05Z")

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I was reading this blog article and I noticed a reference to “tag queries” on a custom home page: I know that I can search by tag with the format tags:XXX in the search bar. I also know that I can re-create the s…

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## [Filter a single discourse instance by the domain it is accessed by](https://meta.discourse.org/t/filter-a-single-discourse-instance-by-the-domain-it-is-accessed-by/214215)

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**Author:** [@balupton](https://meta.discourse.org/u/balupton)\
**Replies:** 1\
**Last updated:** [January 8, 2022, 8:34am UTC](https://meta.discourse.org/t/filter-a-single-discourse-instance-by-the-domain-it-is-accessed-by/214215 "2022-01-08T08:34:03Z")

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I am wondering about the potential for having a single discourse instance that is accessible by multiple subdomains, of which each subdomain only shows a subset of the content. That way there can be one system that scale…

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## [How to config error index\_topics\_on\_lower\_title](https://meta.discourse.org/t/how-to-config-error-index-topics-on-lower-title/214213)

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**Author:** [@Bank\_Live](https://meta.discourse.org/u/Bank_Live)\
**Replies:** 0\
**Last updated:** [January 8, 2022, 2:35am UTC](https://meta.discourse.org/t/how-to-config-error-index-topics-on-lower-title/214213 "2022-01-08T02:35:41Z")

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I use command ./launcher rebuild app and see this error. But rebuild app pass.

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## [Can you view topic information without replies?](https://meta.discourse.org/t/can-you-view-topic-information-without-replies/214210)

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**Author:** [@ForumGeek](https://meta.discourse.org/u/ForumGeek)\
**Replies:** 5\
**Last updated:** [November 21, 2023, 8:44am UTC](https://meta.discourse.org/t/can-you-view-topic-information-without-replies/214210 "2023-11-21T08:44:05Z")

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Can you view topic information such as views with no topic replies?

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## [Facebook OneBox / iFrame no longer plays inline?](https://meta.discourse.org/t/facebook-onebox-iframe-no-longer-plays-inline/167037)

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**Author:** [@audiotech](https://meta.discourse.org/u/audiotech)\
**Replies:** 6\
**Last updated:** [January 7, 2022, 8:08pm UTC](https://meta.discourse.org/t/facebook-onebox-iframe-no-longer-plays-inline/167037 "2022-01-07T20:08:48Z")

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It seems like something have changed at Facebook that neither OneBox nor iframe is playing inline how it’s supposed to. This was ok yesterday but just a while ago every FB source opens a new window and requires a login t…

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## [Chat channels and chat nav seem to have broken](https://meta.discourse.org/t/chat-channels-and-chat-nav-seem-to-have-broken/214115)

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**Author:** [@jimkleiber](https://meta.discourse.org/u/jimkleiber)\
**Replies:** 2\
**Last updated:** [January 7, 2022, 7:43pm UTC](https://meta.discourse.org/t/chat-channels-and-chat-nav-seem-to-have-broken/214115 "2022-01-07T19:43:56Z")

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I just updated the #chat-plugin to the most recent commit, 76ff2ba, and I’ve noticed a few bugs that made it mostly dysfunctional. Side note: I can’t remember what the previous plugin commit status was that I had on the …

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## [Intermittent slow page load times](https://meta.discourse.org/t/intermittent-slow-page-load-times/214187)

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**Author:** [@anaqreon](https://meta.discourse.org/u/anaqreon)\
**Replies:** 2\
**Last updated:** [January 7, 2022, 7:05pm UTC](https://meta.discourse.org/t/intermittent-slow-page-load-times/214187 "2022-01-07T19:05:17Z")

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My Discourse site (only a few dozen users and very little activity so far) exhibits intermittent slow page/component load times that can be anywhere from 3-20 seconds. This occurs approximately once every ten page loads …

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## [Is there a way to link to a tag group?](https://meta.discourse.org/t/is-there-a-way-to-link-to-a-tag-group/214183)

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**Author:** [@mattdm](https://meta.discourse.org/u/mattdm)\
**Replies:** 0\
**Last updated:** [January 7, 2022, 6:35pm UTC](https://meta.discourse.org/t/is-there-a-way-to-link-to-a-tag-group/214183 "2022-01-07T18:35:18Z")

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The /tags page is pretty rudimentary, but I was surprised to see that the tag group names aren’t even named anchors. Is there a way I could add this in a theme component?

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## [How do I add users to a group?](https://meta.discourse.org/t/how-do-i-add-users-to-a-group/143536)

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**Author:** [@CedODM](https://meta.discourse.org/u/CedODM)\
**Replies:** 10\
**Last updated:** [January 7, 2022, 6:04pm UTC](https://meta.discourse.org/t/how-do-i-add-users-to-a-group/143536 "2022-01-07T18:04:43Z")

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Hi, I have created a public forum. I would like now to create categories only open to people who will have subscribed to one for my training courses. I read the best way to do it is to create a group and allow this gr…

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## [Can usernames be numbers instead of Letters?](https://meta.discourse.org/t/can-usernames-be-numbers-instead-of-letters/213648)

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**Author:** [@Jay91](https://meta.discourse.org/u/Jay91)\
**Replies:** 7\
**Last updated:** [January 7, 2022, 4:25pm UTC](https://meta.discourse.org/t/can-usernames-be-numbers-instead-of-letters/213648 "2022-01-07T16:25:16Z")

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Hello Team, Can username be numbers instead of letters? and when user register for the forum, only uses email and password, and the system should give a random number. Why i need to do this? We use Discourse connect t…

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## [Access category color in SCSS](https://meta.discourse.org/t/access-category-color-in-scss/203501)

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**Author:** [@tjot](https://meta.discourse.org/u/tjot)\
**Replies:** 4\
**Last updated:** [January 7, 2022, 1:01pm UTC](https://meta.discourse.org/t/access-category-color-in-scss/203501 "2022-01-07T13:01:17Z")

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Hi there, this is my first try at creating a custom theme, so please be understanding. I’m trying to customize the category list page, so it should look like this: The idea is to remove the left border and to add “…

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## [Forum loads slow after hitting Latest, New and Unread for the second time](https://meta.discourse.org/t/forum-loads-slow-after-hitting-latest-new-and-unread-for-the-second-time/214135)

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**Author:** [@Bryanpwo](https://meta.discourse.org/u/Bryanpwo)\
**Replies:** 3\
**Last updated:** [January 7, 2022, 12:02pm UTC](https://meta.discourse.org/t/forum-loads-slow-after-hitting-latest-new-and-unread-for-the-second-time/214135 "2022-01-07T12:02:10Z")

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Our forum loads fast when opening it, visiting topics and hitting the top menu items (New, Unread, etc.) for the first time. But after hitting the menu items, except Categories, it will load slow. I have disabled all pl…

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## [Shutting down forum (NOT deleting it)](https://meta.discourse.org/t/shutting-down-forum-not-deleting-it/213722)

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**Author:** [@Mads](https://meta.discourse.org/u/Mads)\
**Replies:** 25\
**Last updated:** [January 7, 2022, 10:50am UTC](https://meta.discourse.org/t/shutting-down-forum-not-deleting-it/213722 "2022-01-07T10:50:53Z")

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Hello guys, I’m currently not able to administer my forum and want to shut it down for a while as it needs a new SSL link which I haven’t figured out how to do yet. I don’t want any of our users to risk getting hacked. …

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## [Can’t send emails due to failed internal dns resolution](https://meta.discourse.org/t/can-t-send-emails-due-to-failed-internal-dns-resolution/43592)

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**Author:** [@gvalchca](https://meta.discourse.org/u/gvalchca)\
**Replies:** 16\
**Last updated:** [January 17, 2019, 5:36am UTC](https://meta.discourse.org/t/can-t-send-emails-due-to-failed-internal-dns-resolution/43592 "2019-01-17T05:36:34Z")

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Dear Discourse community, Im having problems with my instance of Discourse. Although the servers parameters didnt change, and I am able to use them e.g. via simple Python script, the Discourse fails to send emails. It …

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## [Pictures don't upload well into tables because of the straight bar symbol](https://meta.discourse.org/t/pictures-dont-upload-well-into-tables-because-of-the-straight-bar-symbol/86063)

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**Author:** [@biminiroad](https://meta.discourse.org/u/biminiroad)\
**Replies:** 8\
**Last updated:** [January 7, 2022, 7:41am UTC](https://meta.discourse.org/t/pictures-dont-upload-well-into-tables-because-of-the-straight-bar-symbol/86063 "2022-01-07T07:41:15Z")

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Our forum uses tables to describe the function of digital synthesizer modules. In the first column, we use a picture. Because Discourse inserts a | between the file name and resolution, it breaks the link to the picture …

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## [New Wordpress users connecting to existing Discourse users](https://meta.discourse.org/t/new-wordpress-users-connecting-to-existing-discourse-users/213550)

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**Author:** [@jord8on](https://meta.discourse.org/u/jord8on)\
**Replies:** 5\
**Last updated:** [January 7, 2022, 2:41am UTC](https://meta.discourse.org/t/new-wordpress-users-connecting-to-existing-discourse-users/213550 "2022-01-07T02:41:38Z")

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tl;dr - When a new WordPress user places an order or signs up, they appear to somehow be overwriting or connecting with existing users in Discourse. Not sure how to troubleshoot. Background: We are using the wp-discou…

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## [Configure cerbot with app.yml?](https://meta.discourse.org/t/configure-cerbot-with-app-yml/213994)

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**Author:** [@f1r4s](https://meta.discourse.org/u/f1r4s)\
**Replies:** 4\
**Last updated:** [January 6, 2022, 4:09pm UTC](https://meta.discourse.org/t/configure-cerbot-with-app-yml/213994 "2022-01-06T16:09:36Z")

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Hello, My site is using Cloudflare, and everything is good, but i see in checking https checker there is https 443: Error: A call to SSPI failed, see inner exception. I’m looking to disable Cloudflare SSL and use cert…

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