# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=448

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 449

---

## [CPU, Memory and Swap at 100%](https://meta.discourse.org/t/cpu-memory-and-swap-at-100/208512)

<div class="topic-metadata">

**Author:** [@tnolin](https://meta.discourse.org/u/tnolin)\
**Replies:** 6\
**Last updated:** [November 8, 2021, 9:17am UTC](https://meta.discourse.org/t/cpu-memory-and-swap-at-100/208512 "2021-11-08T09:17:38Z")

</div>

Recently, I’ve been getting a HTTP 500 Error on my Discourse forum. I’m hosted on a Droplet with Digital Ocean and checked to see that my CPU, DISK, and Memory are constantly at 100%. Restarting the droplet seems to fix…

---

## [Facebook Violation - Discourse Badges!?](https://meta.discourse.org/t/facebook-violation-discourse-badges/208471)

<div class="topic-metadata">

**Author:** [@Amethi](https://meta.discourse.org/u/Amethi)\
**Replies:** 3\
**Last updated:** [November 8, 2021, 8:47am UTC](https://meta.discourse.org/t/facebook-violation-discourse-badges/208471 "2021-11-08T08:47:51Z")

</div>

We’ve received a notice from Facebook, telling us we’ve violated their Terms & Conditions when using their social login feature. Specifically, they take issue with the Discourse badge system, so I wanted to share here an…

---

## [Wordpress plugin not redirect to discourse login automatically](https://meta.discourse.org/t/wordpress-plugin-not-redirect-to-discourse-login-automatically/205049)

<div class="topic-metadata">

**Author:** [@cmdntd](https://meta.discourse.org/u/cmdntd)\
**Replies:** 15\
**Last updated:** [November 8, 2021, 7:56am UTC](https://meta.discourse.org/t/wordpress-plugin-not-redirect-to-discourse-login-automatically/205049 "2021-11-08T07:56:15Z")

</div>

Hi, I use wordpress multisite and installed discourse plugin to use discourse sso like provider for wp. But it does not like wp single site. When I go to wp-admin to login, it just show wordpress login page, and not red…

---

## [Possible to MUTE users?](https://meta.discourse.org/t/possible-to-mute-users/208518)

<div class="topic-metadata">

**Author:** [@needhelp](https://meta.discourse.org/u/needhelp)\
**Replies:** 6\
**Last updated:** [November 8, 2021, 7:15am UTC](https://meta.discourse.org/t/possible-to-mute-users/208518 "2021-11-08T07:15:26Z")

</div>

Hi All, If someone in the forum does not want to see posts from a specific user from showing up in his threads, is there a way or an existing feature that can accomplish that? For example, user A does not want user B t…

---

## [EC2 Origin Exposed By Google Web Crawler With Discourse & CloudFlare](https://meta.discourse.org/t/ec2-origin-exposed-by-google-web-crawler-with-discourse-cloudflare/104521)

<div class="topic-metadata">

**Author:** [@TempusOwl](https://meta.discourse.org/u/TempusOwl)\
**Replies:** 9\
**Last updated:** [December 18, 2018, 8:36pm UTC](https://meta.discourse.org/t/ec2-origin-exposed-by-google-web-crawler-with-discourse-cloudflare/104521 "2018-12-18T20:36:17Z")

</div>

I apologize if this is web hosting problem it was a toss-up, I am running the site on reverse NGINX proxy and the problem seems to be with Discourse side of things as my other site hosted on this server is unaffected. It…

---

## [Is that possible to undo merge 2 users without restoring backup?](https://meta.discourse.org/t/is-that-possible-to-undo-merge-2-users-without-restoring-backup/208500)

<div class="topic-metadata">

**Author:** [@th21](https://meta.discourse.org/u/th21)\
**Replies:** 1\
**Last updated:** [November 8, 2021, 5:48am UTC](https://meta.discourse.org/t/is-that-possible-to-undo-merge-2-users-without-restoring-backup/208500 "2021-11-08T05:48:03Z")

</div>

Mistakenly merged 2 accounts, any way to undo this operation?

---

## [Prevent users creating new topics in a category but allowing them to comment?](https://meta.discourse.org/t/prevent-users-creating-new-topics-in-a-category-but-allowing-them-to-comment/208489)

<div class="topic-metadata">

**Author:** [@icaria36](https://meta.discourse.org/u/icaria36)\
**Replies:** 3\
**Last updated:** [November 7, 2021, 4:14pm UTC](https://meta.discourse.org/t/prevent-users-creating-new-topics-in-a-category-but-allowing-them-to-comment/208489 "2021-11-07T16:14:21Z")

</div>

I have searched but I didn’t find an answer to this question (although the keyboard are very common, so maybe I just missed it). Is there a way to organize permissions so that users can reply in a category but not creat…

---

## [Any way to allow href=tel: telephone anchor links in posts?](https://meta.discourse.org/t/any-way-to-allow-href-tel-telephone-anchor-links-in-posts/52263)

<div class="topic-metadata">

**Author:** [@ewanyork](https://meta.discourse.org/u/ewanyork)\
**Replies:** 4\
**Last updated:** [December 18, 2018, 2:04pm UTC](https://meta.discourse.org/t/any-way-to-allow-href-tel-telephone-anchor-links-in-posts/52263 "2018-12-18T14:04:34Z")

</div>

Hello, We’d like to put links to telephone numbers in Discourse posts, using the href=“tel:xxxx-xxxx-xxx” protocol. I’ve tried doing so using raw HTML anchor links and with Markdown, but Discourse always removes the hre…

---

## [Problems bootstrapping discourse in vmware](https://meta.discourse.org/t/problems-bootstrapping-discourse-in-vmware/208285)

<div class="topic-metadata">

**Author:** [@Wurzelseppi](https://meta.discourse.org/u/Wurzelseppi)\
**Replies:** 2\
**Last updated:** [November 7, 2021, 11:15am UTC](https://meta.discourse.org/t/problems-bootstrapping-discourse-in-vmware/208285 "2021-11-07T11:15:42Z")

</div>

Hey guys, I want to install discourse locally in a vmware ubuntu 21.04 vm and get this error: ./launcher bootstrap app cd /pups && git pull && git checkout v1.0.3 && /pups/bin/pups --stdin fatal: unable to access ‘G…

---

## [Facebook developer policy violation for the sharing badges?](https://meta.discourse.org/t/facebook-developer-policy-violation-for-the-sharing-badges/186475)

<div class="topic-metadata">

**Author:** [@anon20593648](https://meta.discourse.org/u/anon20593648)\
**Replies:** 10\
**Last updated:** [November 7, 2021, 11:05am UTC](https://meta.discourse.org/t/facebook-developer-policy-violation-for-the-sharing-badges/186475 "2021-11-07T11:05:52Z")

</div>

Hello, I recently received the below email from Facebook, with a screenshot of the “First Share” badge as proof that we are in violation of the policy. Has anyone heard of this before? I’ve seen dozens of other Discourse…

---

## [Don't understand why my Dark Logo appears broken on my Interface](https://meta.discourse.org/t/dont-understand-why-my-dark-logo-appears-broken-on-my-interface/208377)

<div class="topic-metadata">

**Author:** [@Frederic\_FLECHE](https://meta.discourse.org/u/Frederic_FLECHE)\
**Replies:** 2\
**Last updated:** [November 6, 2021, 10:51pm UTC](https://meta.discourse.org/t/dont-understand-why-my-dark-logo-appears-broken-on-my-interface/208377 "2021-11-06T22:51:07Z")

</div>

Hello, Currently I do not understand why the Dark Logo I downloaded appears broken on the interface when the night mode is on. It respects the size that are suggested : 120px x at least 360 px. And it seems that the l…

---

## [Signature plugin that allows anon users to see?](https://meta.discourse.org/t/signature-plugin-that-allows-anon-users-to-see/208445)

<div class="topic-metadata">

**Author:** [@needhelp](https://meta.discourse.org/u/needhelp)\
**Replies:** 2\
**Last updated:** [November 6, 2021, 10:06pm UTC](https://meta.discourse.org/t/signature-plugin-that-allows-anon-users-to-see/208445 "2021-11-06T22:06:28Z")

</div>

Hi All, Is there a signature plugin that allows anonymous users (ie users who are not logged in) to see? Thank

---

## [Clickable telephone numbers in replies?](https://meta.discourse.org/t/clickable-telephone-numbers-in-replies/104532)

<div class="topic-metadata">

**Author:** [@Alaa](https://meta.discourse.org/u/Alaa)\
**Replies:** 8\
**Last updated:** [December 18, 2018, 12:34pm UTC](https://meta.discourse.org/t/clickable-telephone-numbers-in-replies/104532 "2018-12-18T12:34:05Z")

</div>

I would like the phone numbers added to the topic to be clickable and triggers the phone to call. I inserted an HTML simple code however, on iphone broswer it does not work. Appreciate your help

---

## [Service not available | Update Error due to broken plugin](https://meta.discourse.org/t/service-not-available-update-error-due-to-broken-plugin/104499)

<div class="topic-metadata">

**Author:** [@Robodaniel](https://meta.discourse.org/u/Robodaniel)\
**Replies:** 6\
**Last updated:** [December 18, 2018, 12:10pm UTC](https://meta.discourse.org/t/service-not-available-update-error-due-to-broken-plugin/104499 "2018-12-18T12:10:08Z")

</div>

Dear all, I’m still wanted to do some updates and got the message I should execute the following commands: cd /var/discourse git pull ./launcher rebuild app I have done so, but I got a Error message and the forum is…

---

## [Width of page causes an autoscroll to the top of the page when accessing serach/user/hamburger comboboxes (chrome only)](https://meta.discourse.org/t/width-of-page-causes-an-autoscroll-to-the-top-of-the-page-when-accessing-serach-user-hamburger-comboboxes-chrome-only/207459)

<div class="topic-metadata">

**Author:** [@pettro](https://meta.discourse.org/u/pettro)\
**Replies:** 17\
**Last updated:** [November 6, 2021, 12:12pm UTC](https://meta.discourse.org/t/width-of-page-causes-an-autoscroll-to-the-top-of-the-page-when-accessing-serach-user-hamburger-comboboxes-chrome-only/207459 "2021-11-06T12:12:42Z")

</div>

Using community.home-assistant.io w/ chrome Version 95.0.4638.54 (Official Build) (64-bit). Having an odd issue, only present on my home desktop. Work desktop appears to be fine, however I don’t know the current chrome…

---

## [Unclear double question in setup wizard](https://meta.discourse.org/t/unclear-double-question-in-setup-wizard/208344)

<div class="topic-metadata">

**Author:** [@icaria36](https://meta.discourse.org/u/icaria36)\
**Replies:** 9\
**Last updated:** [November 6, 2021, 8:35am UTC](https://meta.discourse.org/t/unclear-double-question-in-setup-wizard/208344 "2021-11-06T08:35:21Z")

</div>

When setting up Discourse for the first time, users go through a wizard. This wizard contains two questions that are virtually identical: Describe your community in one short sentence … Describe your community in few…

---

## [Search Bar pops up when adding new topic or replying](https://meta.discourse.org/t/search-bar-pops-up-when-adding-new-topic-or-replying/208414)

<div class="topic-metadata">

**Author:** [@Kris\_Hampton](https://meta.discourse.org/u/Kris_Hampton)\
**Replies:** 4\
**Last updated:** [November 6, 2021, 6:07am UTC](https://meta.discourse.org/t/search-bar-pops-up-when-adding-new-topic-or-replying/208414 "2021-11-06T06:07:39Z")

</div>

Hi, just today my forum became largely unusable in the mobile discourse hub app due to it going to a search screen anytime I hit add new topic or try to reply to posts. We didn’t change anything in the back end, so I’m …

---

## [Anonymizing a banned user?](https://meta.discourse.org/t/anonymizing-a-banned-user/208393)

<div class="topic-metadata">

**Author:** [@TyIsI](https://meta.discourse.org/u/TyIsI)\
**Replies:** 2\
**Last updated:** [November 5, 2021, 10:13pm UTC](https://meta.discourse.org/t/anonymizing-a-banned-user/208393 "2021-11-05T22:13:49Z")

</div>

In one of my installs, I have a banned user. I’m considering anonymizing them, but I’m not sure if this would delete the current email address and effectively unban them? If so, is there a way to ban them again? Thank…

---

## [Login via discourse](https://meta.discourse.org/t/login-via-discourse/208387)

<div class="topic-metadata">

**Author:** [@daniyal](https://meta.discourse.org/u/daniyal)\
**Replies:** 1\
**Last updated:** [November 5, 2021, 7:08pm UTC](https://meta.discourse.org/t/login-via-discourse/208387 "2021-11-05T19:08:48Z")

</div>

Hi I want to add functionality on my site to login via discourse. SSO seems to do that but it means that I need to handle user registration somewhere else from discourse forum. What will be the proper method to allow us…

---

## [Moving old posts triggers email notifications](https://meta.discourse.org/t/moving-old-posts-triggers-email-notifications/208343)

<div class="topic-metadata">

**Author:** [@alehandrof](https://meta.discourse.org/u/alehandrof)\
**Replies:** 8\
**Last updated:** [November 5, 2021, 1:01pm UTC](https://meta.discourse.org/t/moving-old-posts-triggers-email-notifications/208343 "2021-11-05T13:01:21Z")

</div>

Moving old posts to a different category triggers email notifications for anyone watching that category. I need to do a bit of re-organization at my site, but it’s going to be confusing to folks if they receive notificat…

---

## [Cannot post or view profile](https://meta.discourse.org/t/cannot-post-or-view-profile/208359)

<div class="topic-metadata">

**Author:** [@Usman\_Shahid](https://meta.discourse.org/u/Usman_Shahid)\
**Replies:** 2\
**Last updated:** [November 5, 2021, 12:57pm UTC](https://meta.discourse.org/t/cannot-post-or-view-profile/208359 "2021-11-05T12:57:27Z")

</div>

I am trying to create topics, post replies, and view my own profile. But I am getting a 500 error. However, if I am not logged in I can view my profile by directly putting in the URL e.g. \[discourse\_address\]/u/\[m…

---

## [Examples of sites using voting plugin?](https://meta.discourse.org/t/examples-of-sites-using-voting-plugin/99504)

<div class="topic-metadata">

**Author:** [@mahemoff](https://meta.discourse.org/u/mahemoff)\
**Replies:** 3\
**Last updated:** [November 5, 2021, 9:30am UTC](https://meta.discourse.org/t/examples-of-sites-using-voting-plugin/99504 "2021-11-05T09:30:39Z")

</div>

Can anyone share a real-world URL of the voting plugin in action?

---

## [Large Javascript file under assets folder](https://meta.discourse.org/t/large-javascript-file-under-assets-folder/204571)

<div class="topic-metadata">

**Author:** [@TechGeek](https://meta.discourse.org/u/TechGeek)\
**Replies:** 7\
**Last updated:** [November 5, 2021, 4:04am UTC](https://meta.discourse.org/t/large-javascript-file-under-assets-folder/204571 "2021-11-05T04:04:28Z")

</div>

One of the file /assets/application-7c87db9088046beb643be94b61428105469e084e8d02f141c57adfaf14168c63.js is almost 3.1 MB in size and causing lots of warning in error.log for Nginx reverse proxy. an upstream response is …

---

## [Hitting the bookmark shortcut and then hitting esc still creates a bookmark](https://meta.discourse.org/t/hitting-the-bookmark-shortcut-and-then-hitting-esc-still-creates-a-bookmark/206306)

<div class="topic-metadata">

**Author:** [@Mark\_Walkom](https://meta.discourse.org/u/Mark_Walkom)\
**Replies:** 3\
**Last updated:** [November 5, 2021, 3:15am UTC](https://meta.discourse.org/t/hitting-the-bookmark-shortcut-and-then-hitting-esc-still-creates-a-bookmark/206306 "2021-11-05T03:15:02Z")

</div>

Yeah, so long title but I couldn’t shorten it down sorry. If I hit the shortcut key for bookmarking a topic - b - and then hit esc, still saves a bookmark. If I do the same thing but click cancel it doesn’t save it. T…

---

## [CSS to hide the Activity or Messages tabs on the group detail page](https://meta.discourse.org/t/css-to-hide-the-activity-or-messages-tabs-on-the-group-detail-page/101447)

<div class="topic-metadata">

**Author:** [@JoelZaslofsky](https://meta.discourse.org/u/JoelZaslofsky)\
**Replies:** 9\
**Last updated:** [November 5, 2021, 3:33am UTC](https://meta.discourse.org/t/css-to-hide-the-activity-or-messages-tabs-on-the-group-detail-page/101447 "2021-11-05T03:33:49Z")

</div>

Update 2018-11-30: The CSS to hide the Activity and Messages tabs is here. tl;dr – what CSS can I use to remove the Activity and Messages tabs on a group detail page (e.g., … /groups/YourGroupName/)? My question was a…

---

## [Publish Full Post Content: Convert HTML to Markdown in Discourse](https://meta.discourse.org/t/publish-full-post-content-convert-html-to-markdown-in-discourse/208182)

<div class="topic-metadata">

**Author:** [@Nick\_Chomey](https://meta.discourse.org/u/Nick_Chomey)\
**Replies:** 3\
**Last updated:** [November 5, 2021, 3:01am UTC](https://meta.discourse.org/t/publish-full-post-content-convert-html-to-markdown-in-discourse/208182 "2021-11-05T03:01:33Z")

</div>

I have a knowledge base post type in WordPress and would like to migrate all of these posts to Discourse, to be used with Discourse Docs + forum capabilities. It seems to me that the easiest way to do this is automatica…

---

## [WP keeps losing its link to Discourse Post](https://meta.discourse.org/t/wp-keeps-losing-its-link-to-discourse-post/208273)

<div class="topic-metadata">

**Author:** [@Nick\_Chomey](https://meta.discourse.org/u/Nick_Chomey)\
**Replies:** 4\
**Last updated:** [November 5, 2021, 2:57am UTC](https://meta.discourse.org/t/wp-keeps-losing-its-link-to-discourse-post/208273 "2021-11-05T02:57:56Z")

</div>

I have many posts that already exist that I’d like to Publish to Discourse. When I do so, it works, but when I reload the post it no longer recognizes the link. If I re-link it, the same thing happens. It also seems to b…

---

## [Change Excerpt of topic to go to latest post instead of that specific message](https://meta.discourse.org/t/change-excerpt-of-topic-to-go-to-latest-post-instead-of-that-specific-message/208148)

<div class="topic-metadata">

**Author:** [@Fma965](https://meta.discourse.org/u/Fma965)\
**Replies:** 2\
**Last updated:** [November 4, 2021, 10:37pm UTC](https://meta.discourse.org/t/change-excerpt-of-topic-to-go-to-latest-post-instead-of-that-specific-message/208148 "2021-11-04T22:37:43Z")

</div>

I’m sure there is some super easy way to do this but i can’t figure it out. This is my home page If i click the title (red box) of the topic it takes me to where i last read up to on the post. If i click the messag…

---

## [AddEvent code not working in Discourse](https://meta.discourse.org/t/addevent-code-not-working-in-discourse/171769)

<div class="topic-metadata">

**Author:** [@Avraham](https://meta.discourse.org/u/Avraham)\
**Replies:** 3\
**Last updated:** [November 4, 2021, 9:42pm UTC](https://meta.discourse.org/t/addevent-code-not-working-in-discourse/171769 "2021-11-04T21:42:47Z")

</div>

I’m trying to add some code in Discourse for an event calendar. I’ve done the four space indent but it doesn’t seem to work. Here’s the code snippet: This is what I get… I’m not a regular coder, so please if you…

---

## [An iframe in a post reports not HTTPs](https://meta.discourse.org/t/an-iframe-in-a-post-reports-not-https/208122)

<div class="topic-metadata">

**Author:** [@cogdog](https://meta.discourse.org/u/cogdog)\
**Replies:** 5\
**Last updated:** [November 4, 2021, 6:59pm UTC](https://meta.discourse.org/t/an-iframe-in-a-post-reports-not-https/208122 "2021-11-04T18:59:26Z")

</div>

Our education community allows users to use iframes to insert H5P (HTML5) content which works great as an allowed iframe URL. But one content type that embeds an audio recorder is reporting this error: All of our di…

[Previous page](https://meta.discourse.org/c/support/6.md?page=447)

[Next page](https://meta.discourse.org/c/support/6.md?page=449)
