# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=460

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 461

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## [Automatic invite approvals as well as approvals for normal signups?](https://meta.discourse.org/t/automatic-invite-approvals-as-well-as-approvals-for-normal-signups/282776)

<div class="topic-metadata">

**Author:** [@simonfen](https://meta.discourse.org/u/simonfen)\
**Replies:** 2\
**Last updated:** [September 24, 2021, 9:44am UTC](https://meta.discourse.org/t/automatic-invite-approvals-as-well-as-approvals-for-normal-signups/282776 "2021-09-24T09:44:20Z")

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For the Login process, is it possible to have both : Registrations from people invited by a trusted level to be automatically approved, and Other on site registrations (ie non-invited) needing approval by a moderator ? …

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## [How can a user change/update their email?](https://meta.discourse.org/t/how-can-a-user-change-update-their-email/162837)

<div class="topic-metadata">

**Author:** [@cristina.threlkeld](https://meta.discourse.org/u/cristina.threlkeld)\
**Replies:** 4\
**Last updated:** [September 24, 2021, 9:25am UTC](https://meta.discourse.org/t/how-can-a-user-change-update-their-email/162837 "2021-09-24T09:25:14Z")

</div>

A forum user emailed and asked how they can update their email in the system… how is this done?

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## [TL4 access to Flagged Topics admin list](https://meta.discourse.org/t/tl4-access-to-flagged-topics-admin-list/102603)

<div class="topic-metadata">

**Author:** [@jamesaustin](https://meta.discourse.org/u/jamesaustin)\
**Replies:** 4\
**Last updated:** [September 24, 2021, 7:12am UTC](https://meta.discourse.org/t/tl4-access-to-flagged-topics-admin-list/102603 "2021-09-24T07:12:33Z")

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We would like our Trust Level 4 members to help us process Flagged posts. We can’t promote members outside of our organising to moderator because it would expose other members emails. In similar queries on the Discours…

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## [Need help in configuring Google signup with discourse](https://meta.discourse.org/t/need-help-in-configuring-google-signup-with-discourse/204347)

<div class="topic-metadata">

**Author:** [@Zackie](https://meta.discourse.org/u/Zackie)\
**Replies:** 1\
**Last updated:** [September 24, 2021, 5:23am UTC](https://meta.discourse.org/t/need-help-in-configuring-google-signup-with-discourse/204347 "2021-09-24T05:23:28Z")

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I have seen the posts about this topic and done the same as mentioned in those topics, but I got a message from google They sent me this message and I don’t know what to do, earlier they sent me a message doing some …

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## [Is it possible to mention someone in a thread but have their @username hidden?](https://meta.discourse.org/t/is-it-possible-to-mention-someone-in-a-thread-but-have-their-username-hidden/204329)

<div class="topic-metadata">

**Author:** [@gguod](https://meta.discourse.org/u/gguod)\
**Replies:** 2\
**Last updated:** [September 23, 2021, 8:49pm UTC](https://meta.discourse.org/t/is-it-possible-to-mention-someone-in-a-thread-but-have-their-username-hidden/204329 "2021-09-23T20:49:03Z")

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I basically want to notify certain users when a thread is created involving them without showing the @username within the post. Can I hide the mention within code somehow?

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## [Custom code pockets](https://meta.discourse.org/t/custom-code-pockets/204313)

<div class="topic-metadata">

**Author:** [@Gustavo\_Papasergio1](https://meta.discourse.org/u/Gustavo_Papasergio1)\
**Replies:** 1\
**Last updated:** [September 23, 2021, 3:20pm UTC](https://meta.discourse.org/t/custom-code-pockets/204313 "2021-09-23T15:20:49Z")

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Hi! It would be a great idea to have the possibility of managing in the backend, pockets to add custom code. For example, to be able to add in different sections of the site custom banners, integrated advertising with G…

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## [Rocket Chat seems using timestamp zero](https://meta.discourse.org/t/rocket-chat-seems-using-timestamp-zero/102387)

<div class="topic-metadata">

**Author:** [@ZackFea](https://meta.discourse.org/u/ZackFea)\
**Replies:** 1\
**Last updated:** [November 26, 2018, 2:22am UTC](https://meta.discourse.org/t/rocket-chat-seems-using-timestamp-zero/102387 "2018-11-26T02:22:16Z")

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I did integrate my discourse with rocket chat. Was realy easy and works well expect that datetime of the message that bot sends seems to use timestamp zero. As the message content does created the plugin i guess its a…

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## [Arrow keys in Firefox](https://meta.discourse.org/t/arrow-keys-in-firefox/204172)

<div class="topic-metadata">

**Author:** [@j127](https://meta.discourse.org/u/j127)\
**Replies:** 5\
**Last updated:** [September 23, 2021, 1:10am UTC](https://meta.discourse.org/t/arrow-keys-in-firefox/204172 "2021-09-23T01:10:28Z")

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Arrow keys in the editor started acting a little strange in Firefox a few versions ago. The up and down arrows sometimes require an extra press to get past paragraphs. To reproduce: Create a new default Firefox profile…

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## [Using a PGSQL database outside of Docker?](https://meta.discourse.org/t/using-a-pgsql-database-outside-of-docker/102679)

<div class="topic-metadata">

**Author:** [@ylluminate](https://meta.discourse.org/u/ylluminate)\
**Replies:** 4\
**Last updated:** [November 25, 2018, 11:19pm UTC](https://meta.discourse.org/t/using-a-pgsql-database-outside-of-docker/102679 "2018-11-25T23:19:54Z")

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I’m doing the standard Docker installation of Discourse, however it appears that there are some quirks regarding the database. First, I don’t see any listing for a production database within the config/database.yml (onl…

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## [Where is auto-tag and auto-replace?](https://meta.discourse.org/t/where-is-auto-tag-and-auto-replace/184261)

<div class="topic-metadata">

**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 9\
**Last updated:** [September 22, 2021, 8:37pm UTC](https://meta.discourse.org/t/where-is-auto-tag-and-auto-replace/184261 "2021-09-22T20:37:03Z")

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On the dashboard it says: But where is it? Can’t seem to find it in any of the settings. (Perhaps it might be worth adding where these new features can be found whenever they are mentioned/included? It’s not the fir…

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## [Discourse/Drupal SSO Username Questions](https://meta.discourse.org/t/discourse-drupal-sso-username-questions/204201)

<div class="topic-metadata">

**Author:** [@mb5789](https://meta.discourse.org/u/mb5789)\
**Replies:** 1\
**Last updated:** [September 22, 2021, 5:23pm UTC](https://meta.discourse.org/t/discourse-drupal-sso-username-questions/204201 "2021-09-22T17:23:25Z")

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Hey all, Looks like our instance of Discourse is now bringing everyone’s username over as some sort of variant on “user####” where it previously brought them over as some variant on their email address (ie if their user…

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## [Can we deploy Discourse Via App Engine?](https://meta.discourse.org/t/can-we-deploy-discourse-via-app-engine/204192)

<div class="topic-metadata">

**Author:** [@snehak](https://meta.discourse.org/u/snehak)\
**Replies:** 4\
**Last updated:** [September 22, 2021, 4:19pm UTC](https://meta.discourse.org/t/can-we-deploy-discourse-via-app-engine/204192 "2021-09-22T16:19:25Z")

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Has someone been able to deploy discourse via App engine?What the best Steps to be taken incase you want to deploy discourse in GCP? Using Compute Engine Via App Engine Kubernetes Cluster

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## [Can you embed an email signup form on a topic?](https://meta.discourse.org/t/can-you-embed-an-email-signup-form-on-a-topic/204200)

<div class="topic-metadata">

**Author:** [@JQ331](https://meta.discourse.org/u/JQ331)\
**Replies:** 1\
**Last updated:** [September 22, 2021, 2:45pm UTC](https://meta.discourse.org/t/can-you-embed-an-email-signup-form-on-a-topic/204200 "2021-09-22T14:45:56Z")

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Hi. Is there a way to put an email signup form in a topic? (a place for people to enter their emails.) For example, normally you can design a form on a place like, say, mailchimp, and they give you embed code to put on a…

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## [Use Wordpress Header for Discourse](https://meta.discourse.org/t/use-wordpress-header-for-discourse/30240)

<div class="topic-metadata">

**Author:** [@Fabian](https://meta.discourse.org/u/Fabian)\
**Replies:** 10\
**Last updated:** [November 25, 2018, 9:26pm UTC](https://meta.discourse.org/t/use-wordpress-header-for-discourse/30240 "2018-11-25T21:26:13Z")

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Hey, Id like to use the following theme: Newspaper Demo | The Best News Magazine WordPress Theme As you can see, it shows latest news by hovering over the menu items in the nav bar. Is there any way to implement the wh…

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## [Chrome: ERR\_SSL\_PROTOCOL\_ERROR, FF: SSL\_ERROR\_RX\_RECORD\_TOO\_LONG for a few users on established forum](https://meta.discourse.org/t/chrome-err-ssl-protocol-error-ff-ssl-error-rx-record-too-long-for-a-few-users-on-established-forum/204140)

<div class="topic-metadata">

**Author:** [@sixty4bit](https://meta.discourse.org/u/sixty4bit)\
**Replies:** 4\
**Last updated:** [September 22, 2021, 12:33pm UTC](https://meta.discourse.org/t/chrome-err-ssl-protocol-error-ff-ssl-error-rx-record-too-long-for-a-few-users-on-established-forum/204140 "2021-09-22T12:33:12Z")

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The forum has been alive for a couple of years with no issues. We get about 2k pageviews per day from about 100 unique users. After an upgrade a couple of weeks ago, I started to get emails from users saying they can’t …

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## [Could you build SSO for zulip?](https://meta.discourse.org/t/could-you-build-sso-for-zulip/204194)

<div class="topic-metadata">

**Author:** [@cmdntd](https://meta.discourse.org/u/cmdntd)\
**Replies:** 0\
**Last updated:** [September 22, 2021, 11:49am UTC](https://meta.discourse.org/t/could-you-build-sso-for-zulip/204194 "2021-09-22T11:49:21Z")

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Hi, I used zulip for our communications and commands. But it seems not able to SSO by discourse (lack of plugin). Could you build this, please?

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## [Redirect Category to External URL](https://meta.discourse.org/t/redirect-category-to-external-url/85691)

<div class="topic-metadata">

**Author:** [@Zyniker](https://meta.discourse.org/u/Zyniker)\
**Replies:** 16\
**Last updated:** [September 21, 2021, 10:32pm UTC](https://meta.discourse.org/t/redirect-category-to-external-url/85691 "2021-09-21T22:32:43Z")

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Is there some native facility for redirecting categories to external URLs? Customize \>\> Permalinks apparently does not support this use.

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## [Starting a new Discourse community with old database](https://meta.discourse.org/t/starting-a-new-discourse-community-with-old-database/102649)

<div class="topic-metadata">

**Author:** [@habeycole](https://meta.discourse.org/u/habeycole)\
**Replies:** 21\
**Last updated:** [November 25, 2018, 6:39pm UTC](https://meta.discourse.org/t/starting-a-new-discourse-community-with-old-database/102649 "2018-11-25T18:39:06Z")

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Hi all, good day. You may have been aware that I created my first Discourse community well over 2 weeks ago on AWS, but used their Bitnami AMI image, which of course is not the supported install. And well, as expected, …

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## [Blackblaze&Cloudflare: image uploading works, but not showing in post](https://meta.discourse.org/t/blackblaze-cloudflare-image-uploading-works-but-not-showing-in-post/204089)

<div class="topic-metadata">

**Author:** [@tenzan](https://meta.discourse.org/u/tenzan)\
**Replies:** 2\
**Last updated:** [September 21, 2021, 12:47pm UTC](https://meta.discourse.org/t/blackblaze-cloudflare-image-uploading-works-but-not-showing-in-post/204089 "2021-09-21T12:47:06Z")

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It seems I screwed up with configuring CDN URL with Cloudflare. I’m using Blackblaze as S3 bucket. Image uploading works fine, but in post it shows incorrect path for an image, hence it’s not showing up. I guess this i…

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## [Multiple Discourses, multiple containers, one server](https://meta.discourse.org/t/multiple-discourses-multiple-containers-one-server/35367)

<div class="topic-metadata">

**Author:** [@lightweight](https://meta.discourse.org/u/lightweight)\
**Replies:** 10\
**Last updated:** [September 21, 2021, 10:31am UTC](https://meta.discourse.org/t/multiple-discourses-multiple-containers-one-server/35367 "2021-09-21T10:31:30Z")

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Despite at least one reference which purports to describe the process I found it very difficult to work out how to run multiple Discourse instances on the same hosting infrastructure (using an instance of nginx running o…

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## [Change “New Topic” text](https://meta.discourse.org/t/change-new-topic-text/203606)

<div class="topic-metadata">

**Author:** [@Usman\_Shahid](https://meta.discourse.org/u/Usman_Shahid)\
**Replies:** 4\
**Last updated:** [September 21, 2021, 7:03am UTC](https://meta.discourse.org/t/change-new-topic-text/203606 "2021-09-21T07:03:39Z")

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I want to change New Topic button text, Create Topic composer button text, and Create a new Topic composer text. I used CSS selectors within a theme. But that has a side effect of changing text when I am replying to some…

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## [VDO links showing on mobile?](https://meta.discourse.org/t/vdo-links-showing-on-mobile/314479)

<div class="topic-metadata">

**Author:** [@icaria36](https://meta.discourse.org/u/icaria36)\
**Replies:** 2\
**Last updated:** [September 21, 2021, 6:57am UTC](https://meta.discourse.org/t/vdo-links-showing-on-mobile/314479 "2021-09-21T06:57:21Z")

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Hi, we are using “vdo” in our three links, and yet they show up in the mobile version (where they break the UI due to forcing a too wide width). Is “vdo” working properly for anyone reading this? We are running 2.8.0.b…

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## [Avatars don’t show with a custom port](https://meta.discourse.org/t/avatars-don-t-show-with-a-custom-port/102670)

<div class="topic-metadata">

**Author:** [@qinyj](https://meta.discourse.org/u/qinyj)\
**Replies:** 2\
**Last updated:** [November 25, 2018, 12:59am UTC](https://meta.discourse.org/t/avatars-don-t-show-with-a-custom-port/102670 "2018-11-25T00:59:16Z")

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Hey, I’m from china. For some reason, port 80 is baned in China so I’m using a custom port to build Discourse. But now I have some problem. I found that if I don’t use port 80, pictures or emoji will not show. So I turn…

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## [Export all data of all posts](https://meta.discourse.org/t/export-all-data-of-all-posts/152823)

<div class="topic-metadata">

**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 3\
**Last updated:** [September 20, 2021, 7:55pm UTC](https://meta.discourse.org/t/export-all-data-of-all-posts/152823 "2021-09-20T19:55:54Z")

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Is it possible to export the data of all posts?

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## [New install fails on Ubuntu 20.04.3 LTS](https://meta.discourse.org/t/new-install-fails-on-ubuntu-20-04-3-lts/203778)

<div class="topic-metadata">

**Author:** [@AndreTechExec](https://meta.discourse.org/u/AndreTechExec)\
**Replies:** 11\
**Last updated:** [September 20, 2021, 6:00pm UTC](https://meta.discourse.org/t/new-install-fails-on-ubuntu-20-04-3-lts/203778 "2021-09-20T18:00:20Z")

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New install on new EC2 instance with standard setup fails. launched an EC2 instance on AWS of Ubuntu 20.04.3 did all the latest ubuntu updates. Ran the simple standard install found here sudo -s git clone https://github…

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## [How can I add boxes around categories to the top of my docs page created by the Docs Plugin?](https://meta.discourse.org/t/how-can-i-add-boxes-around-categories-to-the-top-of-my-docs-page-created-by-the-docs-plugin/204021)

<div class="topic-metadata">

**Author:** [@Sebix](https://meta.discourse.org/u/Sebix)\
**Replies:** 2\
**Last updated:** [September 20, 2021, 2:35pm UTC](https://meta.discourse.org/t/how-can-i-add-boxes-around-categories-to-the-top-of-my-docs-page-created-by-the-docs-plugin/204021 "2021-09-20T14:35:03Z")

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Hello everyone! I’m Sebix. Pretty new to Discourse here, so sorry for any silly question. I just installed the docs plugin and it’s working like a charm. Still, there’s something I couldn’t figure out. When I check thi…

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## [Request to join a group feature——How to remind people to add personal information?](https://meta.discourse.org/t/request-to-join-a-group-feature-how-to-remind-people-to-add-personal-information/63334)

<div class="topic-metadata">

**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 2\
**Last updated:** [November 24, 2018, 10:11pm UTC](https://meta.discourse.org/t/request-to-join-a-group-feature-how-to-remind-people-to-add-personal-information/63334 "2018-11-24T22:11:11Z")

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Now, when sb request to join a group, the message is so simple I would like to apply for membership in @GroupName But, I want them to add the information below (and I believe most people would think it usefull): T…

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## [How to add table of content sidebar beside a topic?](https://meta.discourse.org/t/how-to-add-table-of-content-sidebar-beside-a-topic/203999)

<div class="topic-metadata">

**Author:** [@jainashrith](https://meta.discourse.org/u/jainashrith)\
**Replies:** 2\
**Last updated:** [September 20, 2021, 8:21am UTC](https://meta.discourse.org/t/how-to-add-table-of-content-sidebar-beside-a-topic/203999 "2021-09-20T08:21:54Z")

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Hey guys, I was just scrolling through a few threads and found that there’s a sidebar having ‘Index’ like feature. I’ve attached the same below. Could anyone tell me how to achieve this?

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## [View own topics only](https://meta.discourse.org/t/view-own-topics-only/102665)

<div class="topic-metadata">

**Author:** [@rlaria](https://meta.discourse.org/u/rlaria)\
**Replies:** 1\
**Last updated:** [November 24, 2018, 2:09pm UTC](https://meta.discourse.org/t/view-own-topics-only/102665 "2018-11-24T14:09:37Z")

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Is it possible te create a category where users can see own topics only? (I need it to create a “support” category, but I don´t want users to see other users questions) Thanks for your help!

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## [Website is so slow](https://meta.discourse.org/t/website-is-so-slow/203964)

<div class="topic-metadata">

**Author:** [@Zackie](https://meta.discourse.org/u/Zackie)\
**Replies:** 7\
**Last updated:** [September 20, 2021, 2:52am UTC](https://meta.discourse.org/t/website-is-so-slow/203964 "2021-09-20T02:52:36Z")

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Hey guys! I hope you’re doing all fine I’m having problems with my website, Yesterday I installed discourse on fresh domain and on fresh droplet with 2GB ram , 1 CPU and 50 GB hard disk, It was running fine .. and this…

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